Public Administration Expert - Policy

Responsibilities We need an SE who fluently speaks both the language of complex enterprise programs and modern cloud architecture—and who can build, not just presentYou'll serve as the technical trusted advisor and deal quarterback across A&D primes and large Federal SI accounts: uncovering program requirements, architecting solutions that fit within complex compliance and classification constraints, and building proof-of-concept environments that move programs from interest to commitmentAgentic AI is core to how we're positioning Salesforce in this market—you need to be able to design and prototype Agentforce solutions for A&D use cases, not just describe themEngage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints—including OT/IT convergence, sustainment operations, and supply chain complexityMap customer challenges to the Salesforce platform: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data Cloud, and GovCloud+Design, build, and deliver compelling, tailored demos and POC solutions for A&D/SI use cases: program management, logistics and sustainment, acquisition lifecycle management, case/investigation management, supply chain visibility, and partner/subcontractor operationsArchitect and prototype Agentforce solutions for A&D environments—including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi-agent orchestration, and production readiness assessment for complex program environmentsClearly articulate Salesforce's security and compliance posture to technical evaluators, CISOs, and program security officersSupport RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentationPartner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pursuit strategy and pipeline developmentBuild reusable POC assets, playbooks, and best-practice guides tuned to A&D and Federal SI delivery patternsFeed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product MarketingBenefits Medical CareLife InsuranceRetirement SavingsEmployee Assistance ProgramsWith 9 standard holidays and four floating holidays, you get a total 13 paid days off each yearStrong written, verbal, and whiteboard communication skills—able to engage C-suite primes executives and hands-on delivery engineers with equal fluencyAbility to travel domestically, including to customer sites, military installations, and industry eventsFamiliarity with federal compliance frameworks: CMMC given the prime/SI customer baseDeep discovery and MVP scoping: able to run technical and business discovery with both prime program offices and SI delivery teams, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation planHands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and integration patterns from scratchU.S. citizenship required; ability to obtain and maintain a DoD security clearance preferred7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with A&D or Federal SI customers strongly preferredAbility to work cross-functionally in a fast-paced, team-selling environment managing multiple complex pursuits simultaneouslyPractical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to complex A&D program environmentsSalesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector SolutionsExperience with Apex, Lightning Web Components, or equivalent full-stack engineering background; comfort with SQL and/or PythonExperience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)Familiarity with GovCloud, AWS GovCloud, or Azure Government environmentsUnderstanding of OT/IT convergence in aerospace manufacturing, defense sustainment, and complex supply chain environmentsBackground supporting CMMC compliance assessments or C3PAO audit preparation for prime or subcontractor customersExperience with prime-led SI teaming arrangements and subcontract structuresB.S. in Computer#J-18808-Ljbffr

Responsibilities We need an SE who fluently speaks both the language of complex enterprise programs and modern cloud architecture—and who can build, not just presentYou'll serve as the technical trusted advisor and deal quarterback across A&D primes and large Federal SI accounts: uncovering program requirements, architecting solutions that fit within complex compliance and classification constraints, and building proof-of-concept environments that move programs from interest to commitmentAgentic AI is core to how we're positioning Salesforce in this market—you need to be able to design and prototype Agentforce solutions for A&D use cases, not just describe themEngage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints—including OT/IT convergence, sustainment operations, and supply chain complexityMap customer challenges to the Salesforce platform: Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data Cloud, and GovCloud+Design, build, and deliver compelling, tailored demos and POC solutions for A&D/SI use cases: program management, logistics and sustainment, acquisition lifecycle management, case/investigation management, supply chain visibility, and partner/subcontractor operationsArchitect and prototype Agentforce solutions for A&D environments—including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi-agent orchestration, and production readiness assessment for complex program environmentsClearly articulate Salesforce's security and compliance posture to technical evaluators, CISOs, and program security officersSupport RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentationPartner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pursuit strategy and pipeline developmentBuild reusable POC assets, playbooks, and best-practice guides tuned to A&D and Federal SI delivery patternsFeed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product MarketingBenefits Medical CareLife InsuranceRetirement SavingsEmployee Assistance ProgramsWith 9 standard holidays and four floating holidays, you get a total 13 paid days off each yearStrong written, verbal, and whiteboard communication skills—able to engage C-suite primes executives and hands-on delivery engineers with equal fluencyAbility to travel domestically, including to customer sites, military installations, and industry eventsFamiliarity with federal compliance frameworks: CMMC given the prime/SI customer baseDeep discovery and MVP scoping: able to run technical and business discovery with both prime program offices and SI delivery teams, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation planHands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and integration patterns from scratchU.S. citizenship required; ability to obtain and maintain a DoD security clearance preferred7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with A&D or Federal SI customers strongly preferredAbility to work cross-functionally in a fast-paced, team-selling environment managing multiple complex pursuits simultaneouslyPractical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to complex A&D program environmentsSalesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector SolutionsExperience with Apex, Lightning Web Components, or equivalent full-stack engineering background; comfort with SQL and/or PythonExperience with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar)Familiarity with GovCloud, AWS GovCloud, or Azure Government environmentsUnderstanding of OT/IT convergence in aerospace manufacturing, defense sustainment, and complex supply chain environmentsBackground supporting CMMC compliance assessments or C3PAO audit preparation for prime or subcontractor customersExperience with prime-led SI teaming arrangements and subcontract structuresB.S. in Computer#J-18808-Ljbffr

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