BUREAU CHIEF

Illinois Staffing
Springfield, Illinois 62777 United States  View Map
Posted: Jun 15, 2026
  • Full Time
  • Clerical and Administrative Support
  • Federal Government
  • Summary

    Bureau Chief

    We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

    Reasonable Accommodation Statement The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

    Sponsorship for Employment The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis. Disclosure of Salary Information In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

    Position Overview Subject to the administrative approval, serves as Bureau Chief of Collection Services; executes policies to govern, manage and control the Agency's statewide collection program. Provides direction to staff in identifying the goals and objectives of the program; including the Federal and third party payers, recipients and relatives and other receivables. Interprets Federal requirements for reimbursement staff. Initiates fiscal studies to analyze the impact of, to determine the efficiency and effectiveness of policies, techniques and legal action taken relative to collections. Performs unique specialized duties as the Agency's spokesperson with Federal and State legislators; provides advice and consultation to agency administrative staff and or inter-agency administrative staff. Makes written summaries for administrator.

    Essential Functions Serves as Bureau Chief for the Bureau of Collection Services. Manages, plans, develops, supervises and participates in comprehensive fiscal studies to identify collection issues and to resolve organizational problems relative to the bureau. Serves as full-line supervisor. Directs, analyzes, and develops program studies, and in-depth financial analysis related to the various activities in the Collection Section. Confers with State/Federal Legislative and inter-agency administrative staff to develop and analyze changes in the State and Federal laws. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

    Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with course work in budgeting, accounting, and auditing. Requires four (4) years progressively responsible fiscal or accounting experience in a public or private organization.

    Preferred Qualifications Four (4) years of professional experience in developing, implementing, and interpreting fiscal policies and procedures for a public or private organization. Four (4) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, approving time off, and preparing and signing performance evaluations. Four (4) years of professional experience developing, installing, and evaluating new and revised fiscal methods, procedures, and performance standards for a public or private organization. Four (4) years of professional experience reviewing and analyzing federal legislation, Comptroller rules and regulations, and/or federal and state rules, regulations and guidelines for impact affecting a public or private organization's collection process and procedures. Four (4) years of professional experience working with accounting systems such as Accounts Receivable System (ARS), Integrated Eligibility System (IES), Systems Application Projects (SAP), and Recipient Reimbursement System (REII). Four (4) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.

    Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch

    Headquarter Location: 600 E Ash St, Springfield, Illinois, 62703

    Office of Fiscal Services Bureau of Collection Services Administration Work County: Sangamon

    Agency Contact: DHS.HiringUnit@illinois.gov

    Posting Group: Leadership & Management; Fiscal, Finance & Procurement; Social Services

    About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

    Application Instructions Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com – click "Application Procedures" in the footer of every page of the website.

  • Job Description

    Bureau Chief

    We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome.

    Reasonable Accommodation Statement The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application. Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

    Sponsorship for Employment The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis. Disclosure of Salary Information In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant's wage or salary history. Employment decisions are not made based on an applicant's wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

    Position Overview Subject to the administrative approval, serves as Bureau Chief of Collection Services; executes policies to govern, manage and control the Agency's statewide collection program. Provides direction to staff in identifying the goals and objectives of the program; including the Federal and third party payers, recipients and relatives and other receivables. Interprets Federal requirements for reimbursement staff. Initiates fiscal studies to analyze the impact of, to determine the efficiency and effectiveness of policies, techniques and legal action taken relative to collections. Performs unique specialized duties as the Agency's spokesperson with Federal and State legislators; provides advice and consultation to agency administrative staff and or inter-agency administrative staff. Makes written summaries for administrator.

    Essential Functions Serves as Bureau Chief for the Bureau of Collection Services. Manages, plans, develops, supervises and participates in comprehensive fiscal studies to identify collection issues and to resolve organizational problems relative to the bureau. Serves as full-line supervisor. Directs, analyzes, and develops program studies, and in-depth financial analysis related to the various activities in the Collection Section. Confers with State/Federal Legislative and inter-agency administrative staff to develop and analyze changes in the State and Federal laws. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

    Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with course work in budgeting, accounting, and auditing. Requires four (4) years progressively responsible fiscal or accounting experience in a public or private organization.

    Preferred Qualifications Four (4) years of professional experience in developing, implementing, and interpreting fiscal policies and procedures for a public or private organization. Four (4) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, approving time off, and preparing and signing performance evaluations. Four (4) years of professional experience developing, installing, and evaluating new and revised fiscal methods, procedures, and performance standards for a public or private organization. Four (4) years of professional experience reviewing and analyzing federal legislation, Comptroller rules and regulations, and/or federal and state rules, regulations and guidelines for impact affecting a public or private organization's collection process and procedures. Four (4) years of professional experience working with accounting systems such as Accounts Receivable System (ARS), Integrated Eligibility System (IES), Systems Application Projects (SAP), and Recipient Reimbursement System (REII). Four (4) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.

    Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch

    Headquarter Location: 600 E Ash St, Springfield, Illinois, 62703

    Office of Fiscal Services Bureau of Collection Services Administration Work County: Sangamon

    Agency Contact: DHS.HiringUnit@illinois.gov

    Posting Group: Leadership & Management; Fiscal, Finance & Procurement; Social Services

    About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

    Application Instructions Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com – click "Application Procedures" in the footer of every page of the website.

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