As-Needed Traffic Control (Special Events)

Traffic Control Special Events

Under direction, the Traffic Control Special Events position directs motorists and controls traffic conditions at special events held in the City of Santa Clara.

The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

The hourly rate for this position is $30.00.

Typical Duties

• Direct traffic
• Observe, monitor, and control routine and unusual traffic conditions; assist and advise motorists
• Establish and preserve good relationships with the general public and answer questions
• Attend meetings and trainings
• Perform other duties as assigned

Minimum Qualifications

EDUCATION AND EXPERIENCE Minimum Requirements: • Minimum age 18 at time of application; and • One (1) year of full-time paid or volunteer work experience involving considerable contact with the general public

Desirable Qualifications: • Paid or volunteer work experience within a law enforcement agency, the U.S. Armed Forces, or a related agency

LICENSES AND/OR CERTIFICATES • None

OTHER REQUIREMENTS • Will be required to work special events • Will be required to work odd and unusual hours, including evenings, weekends, and holidays • Will be required to pass a City background investigation, which will include fingerprinting • Must be able to perform all of the essential functions of the job assignment

Federal law requires all employees to provide verification of their eligibility to work in this country. The City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.

Candidates are required to pass a departmental interview prior to being given a conditional job offer. If given a conditional offer of employment, candidates must also pass a background investigation.

Knowledge, Skills, and Abilities

Knowledge of:

• Basic principles of traffic control
• Principles and practices of customer service

Ability to:

• Understand and execute oral and written instructions
• Relate to supervisors, maintain objectivity, take criticism, and control temper
• Be courteous, but firm, in maintaining effective communications with the general public in normal and stressful situations
• Deal effectively with irate or uncooperative individuals
• Communicate in a clear, concise, and effective manner, both orally and in writing
• Read and understand laws, ordinances, departmental polices, rules, and instructions
• Establish and maintain effective working relationships with those contacted in the course of work, including the general public and co-workers
• Work in a team-based environment and achieve common goals
• Walk or stand for extended periods of time and bend, stoop, reach, carry, crawl, climb, and lift as necessary to perform assigned duties
• Perform work in various environments, including outdoors in inclement weather

Traffic Control Special Events

Under direction, the Traffic Control Special Events position directs motorists and controls traffic conditions at special events held in the City of Santa Clara.

The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity.

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

The hourly rate for this position is $30.00.

Typical Duties

• Direct traffic
• Observe, monitor, and control routine and unusual traffic conditions; assist and advise motorists
• Establish and preserve good relationships with the general public and answer questions
• Attend meetings and trainings
• Perform other duties as assigned

Minimum Qualifications

EDUCATION AND EXPERIENCE Minimum Requirements: • Minimum age 18 at time of application; and • One (1) year of full-time paid or volunteer work experience involving considerable contact with the general public

Desirable Qualifications: • Paid or volunteer work experience within a law enforcement agency, the U.S. Armed Forces, or a related agency

LICENSES AND/OR CERTIFICATES • None

OTHER REQUIREMENTS • Will be required to work special events • Will be required to work odd and unusual hours, including evenings, weekends, and holidays • Will be required to pass a City background investigation, which will include fingerprinting • Must be able to perform all of the essential functions of the job assignment

Federal law requires all employees to provide verification of their eligibility to work in this country. The City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.

Candidates are required to pass a departmental interview prior to being given a conditional job offer. If given a conditional offer of employment, candidates must also pass a background investigation.

Knowledge, Skills, and Abilities

Knowledge of:

• Basic principles of traffic control
• Principles and practices of customer service

Ability to:

• Understand and execute oral and written instructions
• Relate to supervisors, maintain objectivity, take criticism, and control temper
• Be courteous, but firm, in maintaining effective communications with the general public in normal and stressful situations
• Deal effectively with irate or uncooperative individuals
• Communicate in a clear, concise, and effective manner, both orally and in writing
• Read and understand laws, ordinances, departmental polices, rules, and instructions
• Establish and maintain effective working relationships with those contacted in the course of work, including the general public and co-workers
• Work in a team-based environment and achieve common goals
• Walk or stand for extended periods of time and bend, stoop, reach, carry, crawl, climb, and lift as necessary to perform assigned duties
• Perform work in various environments, including outdoors in inclement weather

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