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Summary
Supports customer service program and responds to public concerns as necessary: screens visitors, callers, U.S. mail and email, independently answering inquiries when possible, or directing to appropriate staff when necessary, and facilitating staff responses. Supports team by performing tasks related to organization and strong communication. Establishes and maintains files. Files documents and other materials. Completes data entry into computer system as assigned. Competency: Knowledge/ Skills/ Abilities: Comprehensive knowledge of standard office practices, procedures, equipment and clerical techniques. Comprehensive knowledge of business English and spelling. Ability to establish and maintain effective working relationships with employees and the general public, as well as government officials. Ability to use a variety of office equipment, including computer, copier, postage meter, Fax, printer, multiple-line phone, paper folder, laminator, projector, and scanner. Ability to priorit...Help, Government, Retail, Computer -
Job Description
Supports customer service program and responds to public concerns as necessary: screens visitors, callers, U.S. mail and email, independently answering inquiries when possible, or directing to appropriate staff when necessary, and facilitating staff responses. Supports team by performing tasks related to organization and strong communication. Establishes and maintains files. Files documents and other materials. Completes data entry into computer system as assigned. Competency: Knowledge/ Skills/ Abilities: Comprehensive knowledge of standard office practices, procedures, equipment and clerical techniques. Comprehensive knowledge of business English and spelling. Ability to establish and maintain effective working relationships with employees and the general public, as well as government officials. Ability to use a variety of office equipment, including computer, copier, postage meter, Fax, printer, multiple-line phone, paper folder, laminator, projector, and scanner. Ability to priorit...Help, Government, Retail, Computer -
ABOUT THE COMPANY
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