OverviewM.C. Dean is a Building Intelligence firm that designs, builds, operates, and maintains cyber‑physical solutions for mission‑critical facilities. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation & controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia.ResponsibilitiesAnalyze system performance and recommend improvementsProvide support to the system administration and engineering team using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systemsCommunicate with customers, manufacturers, vendors and system administratorsTrain system users and other system support personnelAnalyze and modify preventive maintenance checklists for system changesTroubleshoot system performance issues and implement corrective actionsOrganize and prepare detailed documentation of system performance, including service request records and analysisPerform desktop hardware and operating system set‑up, imaging software loading, and antivirus updatesConduct in depth research and evaluate the research of Technical Specialists to evaluate existing and future systemsProvide on‑site system support post deploymentRead and interpret engineering drawingsUnderstand SOP and SOW documentationEnsure test lab equipment is maintainedInterface with engineering team to ensure design efficiencyInterface with internal and external customers demonstrating excellent oral and written communication skillsConduct research and development of entire systems and analyze all interoperability and constructability scenariosRead blueprints, schematics and statements of work (SOW)Coordinate with field personnel and/or engineering team to discuss potential installation issuesAnswer support calls to help field personnel and system administrators with any installation issues encountered on the job siteConduct research and development on new system manufacturers (i.e., access control, intrusion detection and closed‑circuit television systems)Perform research, selection, modification, design, maintenance, and/or development of Technical Security equipment and systemsIndependently and as part of a team, review, analyze, and resolve difficult and complex technical security problemsResolve or recommend solutions to overlapping and conflicting security requirements by utilizing knowledge, skills, and abilities, including the ability to interpret various directives, rules, and regulationsMay act as a subject matter expert, requiring formal and independent learning and the ability to translate this expertise into recommendations in specific circumstancesCommunicate orally with customers and groups on technical security related issuesWrite reports to document mission events, research findings, procedures, and other technical security related issuesTravel CONUS and OCONUS as neededQualificationsClearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS/SCI w/ POLY is REQUIREDHigh School Diploma with 15+ years of experience with installation, troubleshooting and/or testing of electronic security systemsAssociate's Degree with 13+ years of experienceBachelor's Degree with 10+ years experienceMaster's Degree with 7+ years experienceSystem administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensionsVendor certifications for electronic systems preferredReliable attendance at customer site during work hours required by customerAbility to work a flexible schedule that includes occasional nights and weekendsBenefitsCompetitive salaryMedical, dental, vision, life, and disability insurancePaid time offTuition reimbursement401k Retirement PlanMilitary Reserve pay offsetPaid maternity leaveAbilitiesExposure to computer screens for an extended period of timeSitting for extended periods of timeReach by extending hands or arms in any directionHave finger dexterity to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboardListen to and understand information and ideas presented through spoken words and sentencesCommunicate information and ideas in speaking so others will understandRead and understand information and ideas presented in writingApply general rules to specific problems to produce answers that make senseIdentify and understand the speech of another person#J-18808-Ljbffr
OverviewM.C. Dean is a Building Intelligence firm that designs, builds, operates, and maintains cyber‑physical solutions for mission‑critical facilities. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation & controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia.ResponsibilitiesAnalyze system performance and recommend improvementsProvide support to the system administration and engineering team using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systemsCommunicate with customers, manufacturers, vendors and system administratorsTrain system users and other system support personnelAnalyze and modify preventive maintenance checklists for system changesTroubleshoot system performance issues and implement corrective actionsOrganize and prepare detailed documentation of system performance, including service request records and analysisPerform desktop hardware and operating system set‑up, imaging software loading, and antivirus updatesConduct in depth research and evaluate the research of Technical Specialists to evaluate existing and future systemsProvide on‑site system support post deploymentRead and interpret engineering drawingsUnderstand SOP and SOW documentationEnsure test lab equipment is maintainedInterface with engineering team to ensure design efficiencyInterface with internal and external customers demonstrating excellent oral and written communication skillsConduct research and development of entire systems and analyze all interoperability and constructability scenariosRead blueprints, schematics and statements of work (SOW)Coordinate with field personnel and/or engineering team to discuss potential installation issuesAnswer support calls to help field personnel and system administrators with any installation issues encountered on the job siteConduct research and development on new system manufacturers (i.e., access control, intrusion detection and closed‑circuit television systems)Perform research, selection, modification, design, maintenance, and/or development of Technical Security equipment and systemsIndependently and as part of a team, review, analyze, and resolve difficult and complex technical security problemsResolve or recommend solutions to overlapping and conflicting security requirements by utilizing knowledge, skills, and abilities, including the ability to interpret various directives, rules, and regulationsMay act as a subject matter expert, requiring formal and independent learning and the ability to translate this expertise into recommendations in specific circumstancesCommunicate orally with customers and groups on technical security related issuesWrite reports to document mission events, research findings, procedures, and other technical security related issuesTravel CONUS and OCONUS as neededQualificationsClearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; ACTIVE TS/SCI w/ POLY is REQUIREDHigh School Diploma with 15+ years of experience with installation, troubleshooting and/or testing of electronic security systemsAssociate's Degree with 13+ years of experienceBachelor's Degree with 10+ years experienceMaster's Degree with 7+ years experienceSystem administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensionsVendor certifications for electronic systems preferredReliable attendance at customer site during work hours required by customerAbility to work a flexible schedule that includes occasional nights and weekendsBenefitsCompetitive salaryMedical, dental, vision, life, and disability insurancePaid time offTuition reimbursement401k Retirement PlanMilitary Reserve pay offsetPaid maternity leaveAbilitiesExposure to computer screens for an extended period of timeSitting for extended periods of timeReach by extending hands or arms in any directionHave finger dexterity to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboardListen to and understand information and ideas presented through spoken words and sentencesCommunicate information and ideas in speaking so others will understandRead and understand information and ideas presented in writingApply general rules to specific problems to produce answers that make senseIdentify and understand the speech of another person#J-18808-Ljbffr
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