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Summary
Job Summary
To provide superior service to Caesars Entertainment guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.
How You Will Create the Extraordinary
- Assists guests by giving directions and answering questions in a friendly and courteous manner.
- Investigates all accidents on Harrah's/Caesars Republic premises.
- Assists injured guests and applies first aid and/or CPR as necessary until professional help arrives.
- Checks identification of guest to ensure that only those 21 years of age and older are allowed in gaming areas.
- Patrols the parking lot and garage by car or van.
- Escorts employees with monies.
- Completes written reports as assigned.
- Controls and directs traffic as needed.
- Ensures the delivery of great customer service.
- Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire hazards and undesirable persons and reports these issues to Security supervision.
What You Will Need
- High school graduate or equivalent preferred
- Proven ability to maintain confidentiality of the material being handled
- Literacy and fluency in English
- Must have a valid Drivers' License and clean driving record
- Have current CPR certification or be able to obtain certification within 90 days of hire date.
- Must be 21 years of age.
- Report writing skills
- Computer literacy required
- Ability to obtain a license from the Nevada Gaming Control Board
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
- Adheres to all regulatory, company and department policies and procedures
Additional Requirements
- Auditory and visual fields must include immediate environment
- Ability to move quickly in response to emergency situations
- Ability to deal with violent situations by verbally de-escalating them or by physically restraining a violent person
- Ability to rapidly climb 18 flights of stairs to provide assistance during an emergency
- Must be able to bend, lift up to 50 lbs. and to carry the weight up to 2000 feet
- Must be able to restrain, or assist in restraining a person of up to 200 lbs.
- Must be able to walk/stand up to 8 hours per day.
- Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
About Us
At Harrah's and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah's and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools, a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Caesars Republic are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.
Job Info
- Job Identification 85134
- Job Category Security and Surveillance
- Job Schedule Full time
- Locations Harrah's Lake Tahoe
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Job Description
Job Summary
To provide superior service to Caesars Entertainment guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively.
How You Will Create the Extraordinary
- Assists guests by giving directions and answering questions in a friendly and courteous manner.
- Investigates all accidents on Harrah's/Caesars Republic premises.
- Assists injured guests and applies first aid and/or CPR as necessary until professional help arrives.
- Checks identification of guest to ensure that only those 21 years of age and older are allowed in gaming areas.
- Patrols the parking lot and garage by car or van.
- Escorts employees with monies.
- Completes written reports as assigned.
- Controls and directs traffic as needed.
- Ensures the delivery of great customer service.
- Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire hazards and undesirable persons and reports these issues to Security supervision.
What You Will Need
- High school graduate or equivalent preferred
- Proven ability to maintain confidentiality of the material being handled
- Literacy and fluency in English
- Must have a valid Drivers' License and clean driving record
- Have current CPR certification or be able to obtain certification within 90 days of hire date.
- Must be 21 years of age.
- Report writing skills
- Computer literacy required
- Ability to obtain a license from the Nevada Gaming Control Board
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
- Adheres to all regulatory, company and department policies and procedures
Additional Requirements
- Auditory and visual fields must include immediate environment
- Ability to move quickly in response to emergency situations
- Ability to deal with violent situations by verbally de-escalating them or by physically restraining a violent person
- Ability to rapidly climb 18 flights of stairs to provide assistance during an emergency
- Must be able to bend, lift up to 50 lbs. and to carry the weight up to 2000 feet
- Must be able to restrain, or assist in restraining a person of up to 200 lbs.
- Must be able to walk/stand up to 8 hours per day.
- Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
About Us
At Harrah's and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah's and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools, a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Caesars Republic are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.
Job Info
- Job Identification 85134
- Job Category Security and Surveillance
- Job Schedule Full time
- Locations Harrah's Lake Tahoe
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ABOUT THE COMPANY
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