Enrollment Services Manager

Innova Solutions
Philadelphia, 19103 US  View Map
Posted: Jun 04, 2026
  • Salary: $69751.664063 USD
  • 89
  • Information Technology and Communication Services
  • Summary

    Description
    A client of Innova Solutions is immediately hiring an Enrollment Services Manager.

    Position type: Full Time - Contract role
    Duration: 4 Months
    Location: Philadelphia, PA

    As an Enrollment Services Manager, you will:
    • Be ensuring all Medicare Advantage enrollment activity is fully reconciled with CMS and internal systems.
    • Be overseeing accurate and timely submission of all required reports to regulatory agencies.
    • Be ensuring adherence to federal and state enrollment regulations, policies, and reporting requirements.
    • Partner with internal teams (operations, IT, compliance, regulatory, customer service) to implement mandated process changes and ensure timely adoption.
    • Be serving as primary contact for Government Markets reconciliation processes; represent Enrollment Services at CMS, PID, and DOBI meetings.
    • Be acting as the enrollment and reconciliation lead for onsite regulatory audits; coordinate preparation and internal readiness.
    • Be presenting enrollment and reconciliation results during monthly CMS Enrollment Attestation meetings with senior P&L leadership.
    • Be analyzing operational metrics to ensure corporate and divisional goals are met, including performance and process efficiency.
    • Be assisting the Director in establishing strategic directions for Enrollment Services and broader operational initiatives.
    • Be facilitating recurring meetings to review audit results, reconciliation outcomes, and analytics insights.
    • Be developing and maintaining Enrollment Services policies and procedures, ensuring Director level approval and organization-wide communication.
    • Be ensuring adequate staffing, training, and skill development for new and current team members.
    • Be fostering a collaborative team environment that promotes productivity, accountability, and engagement.
    • Be representing the Director in meetings when needed.

    The ideal candidate will have:
    • Minimum 6+ years of experience in operational or health plan enrollment environments.
    • Minimum 3 years of direct supervisory or people leadership experience.
    • Demonstrated experience with federal/state health insurance regulations, enrollment processing, and operational policy development.
    • Proven experience leading teams and managing cross departmental initiatives.
    • Strong understanding of data processing, operational workflows, and documented procedures.

    Preferred Qualifications:
    • Working knowledge of Medicare Advantage and Commercial enrollment regulations.
    • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint; Visio and SharePoint)
    • Experience with Advantasure, HealthProof, Zelis, Web Integration platforms, EDI enrollment portals, and productivity tracking systems (e.g., Avaya or similar).

    Qualified candidates should APPLY NOW for immediate consideration!
    This position is only open to applicants who can be engaged on a W-2 basis.
    Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
    We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
    Thank you!

    Gangotri Chakraborty
    (470)-845-2815
    gangotri.chakraborty@innovasolutions.com

    PAY RANGE AND BENEFITS:
    Pay Range*: Between $55.00 – $63.00 per hour
    *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

    ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

    Recent Recognitions:
    • Named One of America’s Best Employers for New Grads by Forbes (2024
    • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
    • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
    • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
    • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
    • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
    • AWS Advanced Tier Services Partner with 100+ certifications

    Website: https://www.innovasolutions.com/

    Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.
    Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
    The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.
  • Job Description

    Description
    A client of Innova Solutions is immediately hiring an Enrollment Services Manager.

    Position type: Full Time - Contract role
    Duration: 4 Months
    Location: Philadelphia, PA

    As an Enrollment Services Manager, you will:
    • Be ensuring all Medicare Advantage enrollment activity is fully reconciled with CMS and internal systems.
    • Be overseeing accurate and timely submission of all required reports to regulatory agencies.
    • Be ensuring adherence to federal and state enrollment regulations, policies, and reporting requirements.
    • Partner with internal teams (operations, IT, compliance, regulatory, customer service) to implement mandated process changes and ensure timely adoption.
    • Be serving as primary contact for Government Markets reconciliation processes; represent Enrollment Services at CMS, PID, and DOBI meetings.
    • Be acting as the enrollment and reconciliation lead for onsite regulatory audits; coordinate preparation and internal readiness.
    • Be presenting enrollment and reconciliation results during monthly CMS Enrollment Attestation meetings with senior P&L leadership.
    • Be analyzing operational metrics to ensure corporate and divisional goals are met, including performance and process efficiency.
    • Be assisting the Director in establishing strategic directions for Enrollment Services and broader operational initiatives.
    • Be facilitating recurring meetings to review audit results, reconciliation outcomes, and analytics insights.
    • Be developing and maintaining Enrollment Services policies and procedures, ensuring Director level approval and organization-wide communication.
    • Be ensuring adequate staffing, training, and skill development for new and current team members.
    • Be fostering a collaborative team environment that promotes productivity, accountability, and engagement.
    • Be representing the Director in meetings when needed.

    The ideal candidate will have:
    • Minimum 6+ years of experience in operational or health plan enrollment environments.
    • Minimum 3 years of direct supervisory or people leadership experience.
    • Demonstrated experience with federal/state health insurance regulations, enrollment processing, and operational policy development.
    • Proven experience leading teams and managing cross departmental initiatives.
    • Strong understanding of data processing, operational workflows, and documented procedures.

    Preferred Qualifications:
    • Working knowledge of Medicare Advantage and Commercial enrollment regulations.
    • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint; Visio and SharePoint)
    • Experience with Advantasure, HealthProof, Zelis, Web Integration platforms, EDI enrollment portals, and productivity tracking systems (e.g., Avaya or similar).

    Qualified candidates should APPLY NOW for immediate consideration!
    This position is only open to applicants who can be engaged on a W-2 basis.
    Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
    We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
    Thank you!

    Gangotri Chakraborty
    (470)-845-2815
    gangotri.chakraborty@innovasolutions.com

    PAY RANGE AND BENEFITS:
    Pay Range*: Between $55.00 – $63.00 per hour
    *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

    ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

    Recent Recognitions:
    • Named One of America’s Best Employers for New Grads by Forbes (2024
    • Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
    • One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
    • One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
    • Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
    • One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
    • AWS Advanced Tier Services Partner with 100+ certifications

    Website: https://www.innovasolutions.com/

    Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250-$1,000 per referral.
    Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
    The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.
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