Loss Control Specialist - FL

Loss Control Specialist

The Loss Control Specialist provides loss control service to clients located within a defined region. Primary mission is to fulfill client service responsibilities as outlined in our Client Service Agreement with the client and reduce the financial loss in our workers compensation program by recommending hazard/exposure controls, assisting with the implementation of effective safety programs and providing safety awareness training.

Essential Duties and Responsibilities:

• Responsibility to provide Hazard Assessments to underwriting, reporting the desirability of the risk account to be written or renewed.
• Conduct onsite safety surveys and client interviews to determine hazards and exposures associated with the client's business.
• Evaluates the effectiveness of clients controls of the hazards and exposures associated with the clients' operations.
• Develop client health and safety program and assist in the implementation.
• Submits written recommendations to the clients suggesting effective controls of hazards and exposures.
• Identifies poor performing clients from a risk and safety standpoint.
• Recommends the client be placed on a 30-day risk improvement program or terminated.
• Provides safety services and safety training to clients in accordance with the client service agreement.
• Document the results of all client onsite inspections in accordance with the loss control level guidelines.
• Provide client with guidance on applicable OSHA regulations and requirements for compliance with the OSHA regulations.
• Perform an accident investigation on all client reported, review all accident claim reports and serve as a liaison to the client representatives for claim handing follow up.
• Will participate in special projects assigned by the VP of Risk Management, such as potential fraudulent claim surveillance.
• Annual Client review.
• Coordinate claim management with Claims Manager.

Knowledge, Skills, and Abilities:

• Excellent time management and organizational skills and the ability to work under pressure.
• Excellent verbal, written, presentation, and interpersonal skills to interact with clients, carriers, and associates at all levels of responsibility is essential.
• Understanding of professional and industry standards and practices.
• Solid technical ability to identify, create and present data critical to loss control activities.
• Highly motivated with a strong work ethic; able to work independently and with minimal supervision
• Proficient in Microsoft Word, Excel, PowerPoint, and MS Outlook.

Education & Experience:

• Minimum 2 years' experience in safety and health.
• OSHA 510 / 511 and a university designated safety certificate or equivalent work experience as deemed by the VP of Loss Control.
• High School Diploma or GED or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred.
• This role requires a valid, non-restrictive driver's license as it involves regular travel to client sites and company locations.

Physical, Mental, & Communication Demands:

Physical Demands:

• Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer.
• Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Mobility: Frequent travel to meet with clients, attend conferences, and conduct other business needs. Occasionally walking or traversing throughout the office to meet with leaders and other employees or offsite locations to meet with clients.
• Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
• Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies

Mental Demands:

• Strategic Thinking: High level of concentration required to develop and implement strategies.
• Decision Making: Ability to make quick, informed decisions based on data and market conditions.
• Attention to Detail: High level of accuracy needed for managing client presentations, reports and communications.
• Problem-Solving: Continuous need to identify and resolve issues that may impact performance.
• Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines.
• Stress Management: Ability to handle high-pressure situations calmly and effectively, especially when dealing with client concerns.

Communication Demands:

• Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external vendors.
• Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
• Written Communication: Prepare clear and concise documentation, including emails and notes.
• Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers.
• Presentation Skills: Proficiency in presenting strategies and performance reports to executive leadership and stakeholders.

Environmental Conditions Indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, or co-workers.

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise. Employment remains "at will".

This position is eligible for the following benefits:

• Health Insurance : Medical, dental, and vision coverage
• Retirement Plan : 401(k) with company match
• Paid Time Off : PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits : Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.

Loss Control Specialist

The Loss Control Specialist provides loss control service to clients located within a defined region. Primary mission is to fulfill client service responsibilities as outlined in our Client Service Agreement with the client and reduce the financial loss in our workers compensation program by recommending hazard/exposure controls, assisting with the implementation of effective safety programs and providing safety awareness training.

Essential Duties and Responsibilities:

• Responsibility to provide Hazard Assessments to underwriting, reporting the desirability of the risk account to be written or renewed.
• Conduct onsite safety surveys and client interviews to determine hazards and exposures associated with the client's business.
• Evaluates the effectiveness of clients controls of the hazards and exposures associated with the clients' operations.
• Develop client health and safety program and assist in the implementation.
• Submits written recommendations to the clients suggesting effective controls of hazards and exposures.
• Identifies poor performing clients from a risk and safety standpoint.
• Recommends the client be placed on a 30-day risk improvement program or terminated.
• Provides safety services and safety training to clients in accordance with the client service agreement.
• Document the results of all client onsite inspections in accordance with the loss control level guidelines.
• Provide client with guidance on applicable OSHA regulations and requirements for compliance with the OSHA regulations.
• Perform an accident investigation on all client reported, review all accident claim reports and serve as a liaison to the client representatives for claim handing follow up.
• Will participate in special projects assigned by the VP of Risk Management, such as potential fraudulent claim surveillance.
• Annual Client review.
• Coordinate claim management with Claims Manager.

Knowledge, Skills, and Abilities:

• Excellent time management and organizational skills and the ability to work under pressure.
• Excellent verbal, written, presentation, and interpersonal skills to interact with clients, carriers, and associates at all levels of responsibility is essential.
• Understanding of professional and industry standards and practices.
• Solid technical ability to identify, create and present data critical to loss control activities.
• Highly motivated with a strong work ethic; able to work independently and with minimal supervision
• Proficient in Microsoft Word, Excel, PowerPoint, and MS Outlook.

Education & Experience:

• Minimum 2 years' experience in safety and health.
• OSHA 510 / 511 and a university designated safety certificate or equivalent work experience as deemed by the VP of Loss Control.
• High School Diploma or GED or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred.
• This role requires a valid, non-restrictive driver's license as it involves regular travel to client sites and company locations.

Physical, Mental, & Communication Demands:

Physical Demands:

• Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer.
• Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Mobility: Frequent travel to meet with clients, attend conferences, and conduct other business needs. Occasionally walking or traversing throughout the office to meet with leaders and other employees or offsite locations to meet with clients.
• Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
• Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies

Mental Demands:

• Strategic Thinking: High level of concentration required to develop and implement strategies.
• Decision Making: Ability to make quick, informed decisions based on data and market conditions.
• Attention to Detail: High level of accuracy needed for managing client presentations, reports and communications.
• Problem-Solving: Continuous need to identify and resolve issues that may impact performance.
• Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines.
• Stress Management: Ability to handle high-pressure situations calmly and effectively, especially when dealing with client concerns.

Communication Demands:

• Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external vendors.
• Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
• Written Communication: Prepare clear and concise documentation, including emails and notes.
• Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers.
• Presentation Skills: Proficiency in presenting strategies and performance reports to executive leadership and stakeholders.

Environmental Conditions Indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, or co-workers.

Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise. Employment remains "at will".

This position is eligible for the following benefits:

• Health Insurance : Medical, dental, and vision coverage
• Retirement Plan : 401(k) with company match
• Paid Time Off : PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
• Other Benefits : Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.

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