Court Operations Trainer - Operations Systems & Training

Technical Trainer

Are you a creative thinker who has a passion for sharing knowledge and teaching others? If so, this exciting opportunity is for you!

The Clerk of the Circuit Court & Comptroller's Operations Systems & Training department is seeking an energetic and innovative Technical Trainer to join their cutting-edge team! As a Technical Trainer I you will be responsible for delivering engaging and impactful training to new and existing employees in all areas of court operations and official records, i.e. Circuit/County Civil, Circuit/County Criminal, Unified Family Court, Jury, Recording, Record Services and Branch locations. This role requires a deep understanding of court and official records procedures, excellent communication skills and the ability to engage and educate a diverse audience.

Join our team and be a part of court operations by developing high-performing individuals! Come join the team, apply today and open up opportunities for future career growth!

This position participates in a pay progression program that allows pay increases in phases for employees who demonstrate increased proficiencies in more complex areas of training.

Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include:

• Generous paid time off and 17 paid holidays – yes you read that right!
• Superior health care plans with lower costs to you
• Retirement choices through the Florida Retirement System and deferred compensation plan
• Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• Tuition Reimbursement
• Qualifying employer for Public Service Loan Forgiveness

At the Clerk of the Circuit Court & Comptroller's Office you can:

• Work with a purpose
• Give back to the community
• Be part of a family
• Build your skills
• Pursue career advancement opportunities
• Reach your professional and personal goals

Examples of Essential Functions:

• Conducts and manages all aspects of one-on-one training and classroom training for Court Operations and Official Records staff.
• Coordinates and implements instruction in an orderly and professional manner, adjusting presentation approach and curriculum according to audience learning style and skill level.
• Updates current training material as needed; assists with the development of new training materials.
• Participates in peer review and testing for new training guides and online training courses.
• Tracks and records participant attendance and achievement; evaluates performance and progress of trainees; prepares assessments and provides feedback to management; uses responsible judgment and discretion in communications and recommendations related to participant performance and/or behavior.
• Confirms functionality of training facilities, equipment and materials to ensure proper working condition and adequate supply levels.
• Reviews course evaluations to determine effectiveness of training.
• Prioritizes and performs assignments to achieve maximum efficiency and effectiveness.
• Proficiently performs all assignments using various technology and applications such as Word, Excel, PowerPoint, SharePoint, Articulate, Vyond, Prezi and electronic training guides, including Canva.
• Performs work outside and beyond normal working hours during times of critical deadlines, projects, or other time-sensitive duties. Non-exempt positions will be compensated for any hours worked over 40 in compliance with our overtime and compensatory time policies and the Fair Labor Standards Act (FLSA).

Typical Qualifications:

Associate's degree in business administration, Education, Communications or related field, supplemented by one (1) year of recent and relevant experience.

Additional experience is accepted as a minimum requirement in lieu of a post-secondary degree on the following basis: additional four (4) years in lieu of a bachelor's degree, and additional two (2) years in lieu of an associate degree.

Automated systems technical training experience and working knowledge of Word, Excel, PowerPoint, SharePoint, Articulate, Vyond, Prezi and Canva preferred.

Supplemental Information:

Note: Vacancy postings may be cancelled at any time based on business needs. Applicants who have applied will be notified of cancellations. Applicants with a disability who require accommodation within the application/interview process should direct a request in advance to human resources at careers@mypalmbeachclerk.com or 561 355 4172.

The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug-Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Pursuant to Florida Statute 295, Section 09 (b) and (c), Veterans' Preference promotion preference shall apply to a person who was a veteran when employed by the state or its political subdivision and who was recalled to extended active duty and shall apply only to a veteran's first promotion after reinstatement or reemployment, without exception. The Clerk of the Circuit Court & Comptroller's Office values the service veterans and their family members have given to our country and that the Clerk's office supports the hiring of returning service members and military spouses. To claim preference, an applicant must complete and upload both the Veterans' Preference Claim Form and required documentation prior to the position's posted closing date. Hiring decisions are based on qualified candidates' non-numerical assessments and numerical assessments, which include interviews. If an applicant claiming veterans' preference for a vacant position is not selected, they may file a complaint with the Florida Department of Veterans' Affairs (DVA), 11351 Ulmerton Road, Suite 311, Largo, FL 33708. If an applicant seeking veterans' preference in employment in the state of Florida is not selected for the position and is so notified, they must file their complaint with the DVA within 60 calendar days from the date the applicant is notified.

Technical Trainer

Are you a creative thinker who has a passion for sharing knowledge and teaching others? If so, this exciting opportunity is for you!

The Clerk of the Circuit Court & Comptroller's Operations Systems & Training department is seeking an energetic and innovative Technical Trainer to join their cutting-edge team! As a Technical Trainer I you will be responsible for delivering engaging and impactful training to new and existing employees in all areas of court operations and official records, i.e. Circuit/County Civil, Circuit/County Criminal, Unified Family Court, Jury, Recording, Record Services and Branch locations. This role requires a deep understanding of court and official records procedures, excellent communication skills and the ability to engage and educate a diverse audience.

Join our team and be a part of court operations by developing high-performing individuals! Come join the team, apply today and open up opportunities for future career growth!

This position participates in a pay progression program that allows pay increases in phases for employees who demonstrate increased proficiencies in more complex areas of training.

Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include:

• Generous paid time off and 17 paid holidays – yes you read that right!
• Superior health care plans with lower costs to you
• Retirement choices through the Florida Retirement System and deferred compensation plan
• Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• Tuition Reimbursement
• Qualifying employer for Public Service Loan Forgiveness

At the Clerk of the Circuit Court & Comptroller's Office you can:

• Work with a purpose
• Give back to the community
• Be part of a family
• Build your skills
• Pursue career advancement opportunities
• Reach your professional and personal goals

Examples of Essential Functions:

• Conducts and manages all aspects of one-on-one training and classroom training for Court Operations and Official Records staff.
• Coordinates and implements instruction in an orderly and professional manner, adjusting presentation approach and curriculum according to audience learning style and skill level.
• Updates current training material as needed; assists with the development of new training materials.
• Participates in peer review and testing for new training guides and online training courses.
• Tracks and records participant attendance and achievement; evaluates performance and progress of trainees; prepares assessments and provides feedback to management; uses responsible judgment and discretion in communications and recommendations related to participant performance and/or behavior.
• Confirms functionality of training facilities, equipment and materials to ensure proper working condition and adequate supply levels.
• Reviews course evaluations to determine effectiveness of training.
• Prioritizes and performs assignments to achieve maximum efficiency and effectiveness.
• Proficiently performs all assignments using various technology and applications such as Word, Excel, PowerPoint, SharePoint, Articulate, Vyond, Prezi and electronic training guides, including Canva.
• Performs work outside and beyond normal working hours during times of critical deadlines, projects, or other time-sensitive duties. Non-exempt positions will be compensated for any hours worked over 40 in compliance with our overtime and compensatory time policies and the Fair Labor Standards Act (FLSA).

Typical Qualifications:

Associate's degree in business administration, Education, Communications or related field, supplemented by one (1) year of recent and relevant experience.

Additional experience is accepted as a minimum requirement in lieu of a post-secondary degree on the following basis: additional four (4) years in lieu of a bachelor's degree, and additional two (2) years in lieu of an associate degree.

Automated systems technical training experience and working knowledge of Word, Excel, PowerPoint, SharePoint, Articulate, Vyond, Prezi and Canva preferred.

Supplemental Information:

Note: Vacancy postings may be cancelled at any time based on business needs. Applicants who have applied will be notified of cancellations. Applicants with a disability who require accommodation within the application/interview process should direct a request in advance to human resources at careers@mypalmbeachclerk.com or 561 355 4172.

The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug-Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Pursuant to Florida Statute 295, Section 09 (b) and (c), Veterans' Preference promotion preference shall apply to a person who was a veteran when employed by the state or its political subdivision and who was recalled to extended active duty and shall apply only to a veteran's first promotion after reinstatement or reemployment, without exception. The Clerk of the Circuit Court & Comptroller's Office values the service veterans and their family members have given to our country and that the Clerk's office supports the hiring of returning service members and military spouses. To claim preference, an applicant must complete and upload both the Veterans' Preference Claim Form and required documentation prior to the position's posted closing date. Hiring decisions are based on qualified candidates' non-numerical assessments and numerical assessments, which include interviews. If an applicant claiming veterans' preference for a vacant position is not selected, they may file a complaint with the Florida Department of Veterans' Affairs (DVA), 11351 Ulmerton Road, Suite 311, Largo, FL 33708. If an applicant seeking veterans' preference in employment in the state of Florida is not selected for the position and is so notified, they must file their complaint with the DVA within 60 calendar days from the date the applicant is notified.

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