Flex Retail Security Officer

Security Officer Position

Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of allactivity that takes place in the assigned area. Security Officers must maintain a professional image and always demonstrate excellent customer service.

Basic Functions:

• Control of entrances and movement of pedestrian and vehicle traffic.
• Patrol of buildings and perimeters.
• Escort of material and personnel.
• Inspection of security and fire exposures.
• Special assignments.

Responsibilities:

Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note: duties may vary depending on post orders):

• Be on time and report to post in full uniform.
• Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
• Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
• Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
• Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
• Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
• Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment.
• Make recommendations to management on better safety and loss prevention processes as identified during daily routine.
• Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment.
• Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.
• Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.

Skills and Abilities:

• A security officer is to be honest, alert and well-disciplined as the custodians of employee and customer property and safety.
• Constant and dedicated vigilance.
• Strong customer service skills, exemplifying Andy Frain Services Mission Statement.
• Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously.
• Ability to facilitate progressive change, work as part of a team and follow directions.
• Work with a sense of urgency.
• Strong oral and written communications skills.

We are seeking a dependable and professional 3rd Shift Security Officer to maintain a safe and secure environment during overnight hours. The officer will be responsible for routine patrols, incident response, and enforcing property policies while providing excellent customer service.

Minimum Requirements

• Must be 18 years of age or older (21+ preferred)
• Valid Driver's License (REQUIRED)
• Must be able to pass a comprehensive Background Check (REQUIRED)
• Must be able to pass a Drug Screening (REQUIRED)
• High School Diploma or GED preferred
• Ability to work overnight shifts, weekends, and holidays
• Reliable transportation required

Preferred Qualifications:

• Prior security, law enforcement, or military experience

Job Duties and Responsibilities

(Including but not limited to the following):

• Perform routine foot and vehicle patrols of interior and exterior areas
• Maintain a visible presence to deter theft, vandalism, and trespassing
• Monitor CCTV and alarm systems and report irregularities
• Respond promptly to incidents, emergencies, and disturbances
• Prepare accurate and detailed incidents and daily activity reports
• Enforce all property rules, policies, and applicable Pennsylvania laws
• Provide customer service to tenants, visitors, and staff
• Identify and report safety hazards, fire risks, or maintenance issues
• Conduct access control procedures including lock/unlock duties
• Assist and coordinate with local law enforcement and emergency responders
• Handle difficult situations professionally while maintaining composure
• Maintain communication with supervisors and dispatch throughout shift

Skills & Competencies

• Strong communication and report writing skills
• Ability to stay alert and proactive during overnight hours
• Good judgment and decision-making abilities
• Professional appearance and demeanor
• Ability to work independently with minimal supervision

Physical Requirements

• Ability to stand or walk for extended periods
• Ability to patrol large areas in varying conditions
• Ability to occasionally lift up to 25–50 pounds

Work Environment

• Indoor and outdoor patrol in various weather conditions
• Overnight environment requiring heightened awareness

Security Officer Position

Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments. Security personnel will always perform job duties with a constant awareness of surroundings, making note of allactivity that takes place in the assigned area. Security Officers must maintain a professional image and always demonstrate excellent customer service.

Basic Functions:

• Control of entrances and movement of pedestrian and vehicle traffic.
• Patrol of buildings and perimeters.
• Escort of material and personnel.
• Inspection of security and fire exposures.
• Special assignments.

Responsibilities:

Duties may vary depending on department size, organizational structure, geographic location and post assignments. Reasonable accommodations may be made to allow for certain ADA requirements. Overall general function of officers is to provide security detail as described below (Note: duties may vary depending on post orders):

• Be on time and report to post in full uniform.
• Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner.
• Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS.
• Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts.
• Monitor cameras or equipment in a continuous fashion as outlined in the post orders.
• Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations.
• Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment.
• Make recommendations to management on better safety and loss prevention processes as identified during daily routine.
• Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments. Ensure continuous and safe operation of all elevators and access doors. Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment.
• Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market.
• Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented.

Skills and Abilities:

• A security officer is to be honest, alert and well-disciplined as the custodians of employee and customer property and safety.
• Constant and dedicated vigilance.
• Strong customer service skills, exemplifying Andy Frain Services Mission Statement.
• Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously.
• Ability to facilitate progressive change, work as part of a team and follow directions.
• Work with a sense of urgency.
• Strong oral and written communications skills.

We are seeking a dependable and professional 3rd Shift Security Officer to maintain a safe and secure environment during overnight hours. The officer will be responsible for routine patrols, incident response, and enforcing property policies while providing excellent customer service.

Minimum Requirements

• Must be 18 years of age or older (21+ preferred)
• Valid Driver's License (REQUIRED)
• Must be able to pass a comprehensive Background Check (REQUIRED)
• Must be able to pass a Drug Screening (REQUIRED)
• High School Diploma or GED preferred
• Ability to work overnight shifts, weekends, and holidays
• Reliable transportation required

Preferred Qualifications:

• Prior security, law enforcement, or military experience

Job Duties and Responsibilities

(Including but not limited to the following):

• Perform routine foot and vehicle patrols of interior and exterior areas
• Maintain a visible presence to deter theft, vandalism, and trespassing
• Monitor CCTV and alarm systems and report irregularities
• Respond promptly to incidents, emergencies, and disturbances
• Prepare accurate and detailed incidents and daily activity reports
• Enforce all property rules, policies, and applicable Pennsylvania laws
• Provide customer service to tenants, visitors, and staff
• Identify and report safety hazards, fire risks, or maintenance issues
• Conduct access control procedures including lock/unlock duties
• Assist and coordinate with local law enforcement and emergency responders
• Handle difficult situations professionally while maintaining composure
• Maintain communication with supervisors and dispatch throughout shift

Skills & Competencies

• Strong communication and report writing skills
• Ability to stay alert and proactive during overnight hours
• Good judgment and decision-making abilities
• Professional appearance and demeanor
• Ability to work independently with minimal supervision

Physical Requirements

• Ability to stand or walk for extended periods
• Ability to patrol large areas in varying conditions
• Ability to occasionally lift up to 25–50 pounds

Work Environment

• Indoor and outdoor patrol in various weather conditions
• Overnight environment requiring heightened awareness

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