Security II Officer (Overnight)

Holiday Inn
Kissimmee, Florida 34747 United States  View Map
Posted: Jun 03, 2026
  • Full Time
  • Public Safety
  • Summary

    This position is responsible for ensuring the safety and security of guests, employees, and company assets while serving as a visible deterrent to crime and policy violations. Security Officers act as first responders to guest or employee injuries and accidents and support efforts to prevent workplace incidents. This high guest-contact role requires an approachable, professional demeanor and a strong guest-focused mindset.

    COMPANY BENEFITS

    • Matching 401K
    • Growth & Developmental Opportunities
    • Comprehensive Medical, Dental & Vision Benefits
    • Employee Assistance Program
    • Paid Time Off
    • Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
    • Tuition Reimbursement & Continuing Education Course
    ESSENTIAL DUTIES AND TASKS
    • Greet guests warmly, offer advice and guidance regarding the resort. Security Officers will document all visitors entering the property. Additionally, Security Officers will ensure all visitors or guests receive directions on how to reach their intended destinations.
    • Act as first responder to all visitors, guests and employee accidents on property. Administer first aid, contact emergency services if required. Secure First Report of Injury in the case of employee injuries and assist with the drug and alcohol testing of employees when appropriate.
    • Patrol the resort to ensure the safety and security of guests, employees, and assets. Take the immediate and necessary steps to correct any safety hazards and cleanliness issues while responding to all hazards – manmade, technological or natural – as outlined in the department emergency response procedures.
    • Identify and engage any suspicious person(s) who may interrupt the orderly operation of the resort while limiting liability.
    • Dispatch calls accordingly
    EDUCATION and/or EXPERIENCE
    • Strong customer service background.
    • Two years of hotel or retail experience with high customer contact preferred.
    CERTIFICATES, LICENSES, REGISTRATIONS
    • Valid driver's license
    QUALIFICATIONS
    • Must be at least 18 years of age with a valid driver's license, and minimum of 1 years of driving experience.
    • Must meet company required motor vehicle policy standards
    • Have a guest focused posture and attitude.
    • Be thoroughly familiar with the resort layout, activities, functions, fire and emergency disaster procedures.
    • Good verbal and written communication skills.
    • Ability to work under pressure.
    • Initiative and drive to maintain resort and Security Services department standards.
    • Must be able to use good judgment when addressing a given problem, followed by creative solutions and the initiative to complete the work.
    • Strong knowledge of standard safety protocols.


    #ZRHMS01

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
  • Job Description

    This position is responsible for ensuring the safety and security of guests, employees, and company assets while serving as a visible deterrent to crime and policy violations. Security Officers act as first responders to guest or employee injuries and accidents and support efforts to prevent workplace incidents. This high guest-contact role requires an approachable, professional demeanor and a strong guest-focused mindset.

    COMPANY BENEFITS

    • Matching 401K
    • Growth & Developmental Opportunities
    • Comprehensive Medical, Dental & Vision Benefits
    • Employee Assistance Program
    • Paid Time Off
    • Travel Benefits, Discounts & FREE Vacations through our ClubGo Program
    • Tuition Reimbursement & Continuing Education Course
    ESSENTIAL DUTIES AND TASKS
    • Greet guests warmly, offer advice and guidance regarding the resort. Security Officers will document all visitors entering the property. Additionally, Security Officers will ensure all visitors or guests receive directions on how to reach their intended destinations.
    • Act as first responder to all visitors, guests and employee accidents on property. Administer first aid, contact emergency services if required. Secure First Report of Injury in the case of employee injuries and assist with the drug and alcohol testing of employees when appropriate.
    • Patrol the resort to ensure the safety and security of guests, employees, and assets. Take the immediate and necessary steps to correct any safety hazards and cleanliness issues while responding to all hazards – manmade, technological or natural – as outlined in the department emergency response procedures.
    • Identify and engage any suspicious person(s) who may interrupt the orderly operation of the resort while limiting liability.
    • Dispatch calls accordingly
    EDUCATION and/or EXPERIENCE
    • Strong customer service background.
    • Two years of hotel or retail experience with high customer contact preferred.
    CERTIFICATES, LICENSES, REGISTRATIONS
    • Valid driver's license
    QUALIFICATIONS
    • Must be at least 18 years of age with a valid driver's license, and minimum of 1 years of driving experience.
    • Must meet company required motor vehicle policy standards
    • Have a guest focused posture and attitude.
    • Be thoroughly familiar with the resort layout, activities, functions, fire and emergency disaster procedures.
    • Good verbal and written communication skills.
    • Ability to work under pressure.
    • Initiative and drive to maintain resort and Security Services department standards.
    • Must be able to use good judgment when addressing a given problem, followed by creative solutions and the initiative to complete the work.
    • Strong knowledge of standard safety protocols.


    #ZRHMS01

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
  • ABOUT THE COMPANY

    • Government Careers
    • Government Careers

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    Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

    Explore positions across a wide range of fields and take the first step toward a rewarding future in public service.

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