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Summary
Field Support Representative Location: Colorado Springs, CO Job Description: Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train analysts/operators in a classroom and operational setting Staff the Help Desk Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product Answer questions from senior leaders Qualifications: 5+ years of intel analysis 3+ years of experience fusing intelligence capabilities in support of operations Prior experience with one or more of the following: Gaia, Gotham, Foundry, AIDP, and/or Maven
Experience training analyst in a classroom setting Strong knowledge of Excel Military/Special Operations experience is a plus Active TS/SCI Security Clearance Job Type: Full-time Salary: $100,000-$140,000 Job Type: Full-time Benefits: 401(k)
401(k) matching
Adoption assistance
Dental insurance
Dependent care reimbursement
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Paid parental leave
Paid time off
Parental leave
Prescription drug insurance
Professional development assistance
Profit sharing
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance
Experience: intel analysis : 5 years (Preferred)
fusion cell : 3 years (Preferred)
Gotham and/or AIDP: 3 years (Preferred)
Gaia, Foundry, and/or Maven: 3 years (Preferred)
briefing generals and above : 1 year (Preferred) Security clearance: TS/SCI (Required)
Work Location: In person -
Job Description
Field Support Representative Location: Colorado Springs, CO Job Description: Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train analysts/operators in a classroom and operational setting Staff the Help Desk Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product Answer questions from senior leaders Qualifications: 5+ years of intel analysis 3+ years of experience fusing intelligence capabilities in support of operations Prior experience with one or more of the following: Gaia, Gotham, Foundry, AIDP, and/or Maven
Experience training analyst in a classroom setting Strong knowledge of Excel Military/Special Operations experience is a plus Active TS/SCI Security Clearance Job Type: Full-time Salary: $100,000-$140,000 Job Type: Full-time Benefits: 401(k)
401(k) matching
Adoption assistance
Dental insurance
Dependent care reimbursement
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Paid parental leave
Paid time off
Parental leave
Prescription drug insurance
Professional development assistance
Profit sharing
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance
Experience: intel analysis : 5 years (Preferred)
fusion cell : 3 years (Preferred)
Gotham and/or AIDP: 3 years (Preferred)
Gaia, Foundry, and/or Maven: 3 years (Preferred)
briefing generals and above : 1 year (Preferred) Security clearance: TS/SCI (Required)
Work Location: In person -
ABOUT THE COMPANY
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