Command Center Associate

Floor & Decor Holdings
Shrewsbury, Massachusetts 01545 United States  View Map
Posted: May 30, 2026
  • Full Time
  • Dispatch and Telecommunications
  • Public Safety
  • Summary

    This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available. MAJOR RESPONSIBILITIES - Meet and greet storage buy customers. Manage the storage buy pick-up process with the companys car topper program. Demonstrate knowledge and comply with the companys phone answering standard operating procedures (SOP). Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so. Obtain the required customer information on all storage buy pick-ups. Deliver customer storage buy orders in POS. Comply with the companys safety standard operating procedures for lifting practices. Be an expert in all product knowledge and assist customers with product questions and selections. Clean and stock products according to Floor & Dcors brand standards. Act and work in a manner that is consistent with the companys core roles. MINIMUM ELIGIBILITY REQUIREMENTS(1) year...Associate, Command Center, Retail, Storage
  • Job Description

    This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available. MAJOR RESPONSIBILITIES - Meet and greet storage buy customers. Manage the storage buy pick-up process with the companys car topper program. Demonstrate knowledge and comply with the companys phone answering standard operating procedures (SOP). Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so. Obtain the required customer information on all storage buy pick-ups. Deliver customer storage buy orders in POS. Comply with the companys safety standard operating procedures for lifting practices. Be an expert in all product knowledge and assist customers with product questions and selections. Clean and stock products according to Floor & Dcors brand standards. Act and work in a manner that is consistent with the companys core roles. MINIMUM ELIGIBILITY REQUIREMENTS(1) year...Associate, Command Center, Retail, Storage
  • ABOUT THE COMPANY

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