Security Officer - Branson Convention Center

Security Officer

The part-time Security Officer at the Branson Convention Center, a Legends Global managed facility, plays a vital role in ensuring the safety and security of all guests, staff, and property by monitoring and patrolling the facility. This role supports the full-time security staff by providing shift coverage during leave, events, peak activity times, and as-needed operational support. Part-time Security Officers play a key role in ensuring the safety and security of all guests, staff, and property during events and routine operations.

Responsibilities

• Monitor security camera and parking systems as well as maintaining active coverage of the Command Office
• Conduct routine patrols of the facility to ensure a safe and secure environment for patrons, staff, vendors, and event participants
• Monitor crowd behavior and intervene in disturbances or unsafe situations in a calm and professional manner
• Promptly respond to emergencies, alarms, or incidents in accordance with venue policies, and escalate to management or law enforcement when appropriate
• Complete detailed and accurate incident reports; participate in post-incident reviews with management
• Inspect doors, windows, gates, stairs, escalators, parking lots, parking garages, and other safety systems to ensure proper function and facility security
• Assist with access control, crowd management, and building lockdown or evacuation procedures as needed
• Maintain logs of key distribution, equipment usage, and shipping/receiving documentation
• Deliver exceptional customer service while interacting professionally with clients, guests, employees, and exhibitors
• Support event operations as needed, including serving as parking attendant, alcohol monitor, crowd control officer, or dock marshal
• Remain flexible and responsive to dynamic event needs, including changes in post assignments or responsibilities
• Work irregular hours including evenings, weekends, and holidays based on event schedules and facility needs
• Perform additional duties and special assignments as required to support facility safety and operations

Qualifications

• Previous experience in security, public safety, or a related field is preferred
• Familiarity with security protocols in a venue, event, or public assembly environment is a plus
• Strong conflict resolution and de-escalation skills with the ability to stay composed in high-pressure situations
• Clear and professional written and verbal communication skills; ability to follow directions and relay information clearly
• Basic computer skills and familiarity with security systems and two-way radios
• Physically able to patrol on foot for extended periods, lift up to 50 lbs, and respond quickly to emergencies; must be comfortable working in varying noise levels and environments
• Flexible, dependable, and adaptable to changing needs, schedules, and priorities
• Team-oriented with a professional demeanor and commitment to maintaining a safe, welcoming atmosphere
• Must hold or be able to obtain First Aid/CPR/AED and Trained Crowd Manager (TCM) training
• Must be legally authorized to operate a motor vehicle in the United States

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Security Officer

The part-time Security Officer at the Branson Convention Center, a Legends Global managed facility, plays a vital role in ensuring the safety and security of all guests, staff, and property by monitoring and patrolling the facility. This role supports the full-time security staff by providing shift coverage during leave, events, peak activity times, and as-needed operational support. Part-time Security Officers play a key role in ensuring the safety and security of all guests, staff, and property during events and routine operations.

Responsibilities

• Monitor security camera and parking systems as well as maintaining active coverage of the Command Office
• Conduct routine patrols of the facility to ensure a safe and secure environment for patrons, staff, vendors, and event participants
• Monitor crowd behavior and intervene in disturbances or unsafe situations in a calm and professional manner
• Promptly respond to emergencies, alarms, or incidents in accordance with venue policies, and escalate to management or law enforcement when appropriate
• Complete detailed and accurate incident reports; participate in post-incident reviews with management
• Inspect doors, windows, gates, stairs, escalators, parking lots, parking garages, and other safety systems to ensure proper function and facility security
• Assist with access control, crowd management, and building lockdown or evacuation procedures as needed
• Maintain logs of key distribution, equipment usage, and shipping/receiving documentation
• Deliver exceptional customer service while interacting professionally with clients, guests, employees, and exhibitors
• Support event operations as needed, including serving as parking attendant, alcohol monitor, crowd control officer, or dock marshal
• Remain flexible and responsive to dynamic event needs, including changes in post assignments or responsibilities
• Work irregular hours including evenings, weekends, and holidays based on event schedules and facility needs
• Perform additional duties and special assignments as required to support facility safety and operations

Qualifications

• Previous experience in security, public safety, or a related field is preferred
• Familiarity with security protocols in a venue, event, or public assembly environment is a plus
• Strong conflict resolution and de-escalation skills with the ability to stay composed in high-pressure situations
• Clear and professional written and verbal communication skills; ability to follow directions and relay information clearly
• Basic computer skills and familiarity with security systems and two-way radios
• Physically able to patrol on foot for extended periods, lift up to 50 lbs, and respond quickly to emergencies; must be comfortable working in varying noise levels and environments
• Flexible, dependable, and adaptable to changing needs, schedules, and priorities
• Team-oriented with a professional demeanor and commitment to maintaining a safe, welcoming atmosphere
• Must hold or be able to obtain First Aid/CPR/AED and Trained Crowd Manager (TCM) training
• Must be legally authorized to operate a motor vehicle in the United States

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

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