City of Maricopa

The City of Maricopa, a community with a “Proud History and a Prosperous Future,” is strategically connected to metro Phoenix and the central Arizona region and is located just 20 minutes from Phoenix and 35 minutes from Sky Harbor Airport.

 

Maricopa became Arizona’s 88th City when it was incorporated in October of 2003. Since then, hyper-growth transformed the City from less than 5,000 residents into a bustling population of over 48,000. Maricopa is approximately 43 square miles, with a planning area of 233 square miles.

 

Historically an agricultural community, Maricopa’s business base has translated those ties into the aggrotech, renewable energy and research and development fields.

 

The average household income in Maricopa is $75,000; this is among the highest in the state of Arizona and approximately 88% of adult residents have some post-high school education, and 47% hold a bachelor’s degree or graduate degree.

 

Maricopa’s housing affordability, quality of life and family-oriented atmosphere continues to attract newcomers who enjoy full-service public safety departments, a City library, public schools and charter schools, two City parks, a state of the art multi-generational recreation facility, retail, and entertainment.

 

Mission: The City of Maricopa will be open, responsive, and accountable while serving the public with integrity.

 

Our 2040 Vision for the City of Maricopa is to remain a family friendly, vibrant community that offers diverse opportunities in culture, technology, education, business, entrepreneurship, transportation, entertainment, and recreation for all ages. To become a close-knit community of committed leaders, engaged citizens, and diverse partners with pride in our history, and a shared vision for a prosperous future.

 

Our intent is to recruit, select, and retain highly competent and diverse employees who embrace the City’s vision and iSTAR values, which are listed below.

  • Integrity: We are honest, transparent, and demonstrate ethical leadership.
  • Service: We approach our jobs with a focus on quality, a positive attitude, and responsive, efficient and flexible.
  • Teamwork: We are loyal, hard-working, effective communicators who maintain a positive work environment.
  • Accountability: We are committed, knowledgeable, and innovative.
  • Respect: We appreciate diversity, are open-minded, and compassionate.

 

 

8 job(s) at City of Maricopa

City of Maricopa, AZ Maricopa, Arizona, United States
Aug 03, 2020
Full Time
General Summary This posting is for someone who is already a Certified Police Officer. The attached AZPOST application must be notarized, and submitted with your application in order to be considered for any additional testing. Successful candidates in prescreening interview will be required to pass a Physical and Written exam through. See below for the testing requirements. Due to the high level of interest we are unable to respond to individual job applicants. Please read the application instructions ; only complete applications will be considered. The City of Maricopa is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Management's vision is "to be open, responsive and accountable while serving the public with integrity." Job Description The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this position. Other duties may be required, assigned, and expected commensurate with the administrative needs of a City. This is a FLSA- Non-Exempt position. General Purpose The job of a Maricopa Police Officer is "To ensure safety and security for each person in our community through proactive, progressive and professional law enforcement services," and to adhere to the core values and code of ethics put forth by the Department. Performs general duty and investigative police work in the protection of life and property through crime prevention and the enforcement of laws and ordinances. The principal function of an employee in this class is to enforce state and local laws and ordinances, respond to calls for the protection of life and property, conduct criminal and non-criminal investigations, make arrests and to perform other assigned law enforcement and public safety duties. Duties normally consist of patrol and traffic activities in the city on an assigned shift. Officers may be delegated to assignments in specialized areas such as neighborhood services, community services, criminal investigations services, administration, or other assignment. Work is performed under the general direction of a supervising Sergeant. Considerable latitude is granted to the employee but work is subject to periodic performance audits and annual evaluations. The principal duties of this class are performed in both a general office environment and an outdoor environment that may include exposure to adverse weather conditions and to potential personal danger. Essential Duties & Responsibilities Essential Duties are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned. Enforces state and local laws and ordinances. Patrols assigned areas of the City in a car, bicycle, motorcycle, or on foot. Maintains community presence and/or responds to calls for service and takes appropriate action. Responds to calls related to the protection of life and property, traffic incidents, and other public safety emergencies. Responds to patrol calls which include domestic incidents, burglaries, juvenile disturbances, health and welfare assists, civil standby, business and residential alarms, thefts, traffic accidents, civil protection order/no contact order violations, bomb threats, hazardous material spills, and other public and life safety incidents. Determines the existence of probable cause and identifies and takes suspects and offenders into physical custody, or refers charges for review and prosecution. Prepares reports of arrests made, activities performed, and unusual incidents observed. Completes reports and other related documents in a timely manner. Conducts both preliminary and follow-up investigations and collects evidence in disturbances, criminal incidents, hazardous incidents, vehicle accidents, and deaths. Verbally interacts with witnesses and victims, suspects, and offenders to obtain information. Conducts examinations of persons, vehicles, premises, or areas to determine the presence of individuals or illegal activities or articles. Takes suspect or offender into custody and delivers them to appropriate confinement location, maintaining security and safety of individuals being moved from one location to another. Performs self-initiated patrol consisting of traffic stops, patrolling high crime areas of the City, warrant arrests, drug interdictions, DUI emphasis patrol, seat belt emphasis, juvenile drinking emphasis, and other relevant law enforcement activities. Coordinates and conducts detailed investigations of violent crimes, child abuse, property crimes, vice, gaming, and narcotics violations. Performs all work duties and activities in accordance with City and Department policies and procedures. Works in a safe manner and reports unsafe activity and conditions. Follows City-wide safety policy and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the City's Safety Handbook. May serve in other specialized areas such as neighborhood services, community services, criminal investigations section, administrative services, or other assignment. Performs undercover surveillance activities. Develops and maintains good relationships with informants and contacts which may be helpful in criminal investigations. Prepares search and arrest warrants. Contacts and cooperates with other law enforcement and non-law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses. Works rotating shifts, weekends, and holidays. Other duties as assigned. Minimum and Preferred Entrance Qualifications Meet all minimum qualification of Arizona Peace Officer Standards and Training Board (AZ POST and successful completion of all minimum requirements of an AZ POST certified academy as designated by the Maricopa Police Department. AZ POST requirements: Applicants must be a United States citizen. At least 21 years of age by graduation from Police Academy. No upper age limit. Requires graduation from high school or GED. Undergo a complete Background Investigation that meets the standards of AZ POST. Undergo a complete medical examination that meets AZ POST standards. As outlined by AZ POST, vision is acceptable if it is 20/20 uncorrected or 20/20 or better corrected by glasses. If vision is uncorrected at 20/80 or better, and can be corrected to 20/20 by use of glasses or hard contacts, it is acceptable. If vision is uncorrected at 20/20, it must be corrected to 20/20 with soft contacts. An eye examination by an optometrist of the City's choice will be required prior to appointment. Radial keratotomy may be accepted once visual acuity is stabilized. Applicants may NOT have been convicted of a felony or any offense that would be a felony if committed in Arizona. Applicants must not be under any indictment for any felony in any state or jurisdiction. The applicant may not have been previously denied, revoked or have had their certification suspended. Applicants may not have been dishonorably discharged from the United States Armed Forces. Must possess an Arizona Class D Driver's License by hire date. No license or registration suspensions within the last 3 years from the date of application. Prior to appointment or attending an academy, an applicant shall meet the following minimum qualifications: Must not have illegally sold, produced, cultivated, or transported for sale marijuana; Not have illegally used marijuana for any purpose within the past three years; Not have illegally used marijuana other than for experimentation Must not have illegally sold, produced, cultivated, or transported for sale a dangerous drug or narcotic; Not have illegally used a dangerous drug or narcotic, other than marijuana, for any purpose within the past seven years; Not have illegally used a dangerous drug or narcotic other than for experimentation; Not have a pattern of abuse of prescription medication The illegal use of marijuana, or a dangerous drug or narcotic is presumed to be not for experimentation if: The use of marijuana exceeds a total of 20 times or exceeds 5 times since the age of 21 years and the use of any dangerous drug or narcotic, other than marijuana, in any combination exceeds a total of 5 times, or exceeds 1 time since the age of 21 years Due to the nature of the position, driving is required to perform the duties of a Police Officer. Factors which could prohibit a candidate from moving forward in the testing process include: Loss of license due to driving violation points and/or two Chargeable accidents within the previous 3 years. Competencies for Successful Performance of Job Duties Knowledge of: Police methods, practices and procedures with ability to apply this knowledge to specific situations; Departmental rules and regulations and state and City laws and ability to enforce, interpret and explain the same; The geography of the City of Maricopa and established police beat; Crime patterns and trends in an assigned area; Conflict management techniques; Crime scene investigations and preservation of evidence; Techniques of interviewing and interrogations; Community service organizations and facilities; Skill in the use of firearms and operating a motor vehicle. Ability to: Analyze situations and adapt quickly, effective, and reasonable courses of action with due regard to surrounding hazards and circumstances; Identify potential crime situations or traffic hazards and take preventive action; Understand and carry out oral and written instructions; deal courteously, but firmly, with the general public; Deal effectively with people having diverse social and economic backgrounds; Maintain composure and operation efficiency under high stress situations; Perform the physical requirements of a Police Officer; Learn how to utilize a computerized record system; Develop and use confidential information sources. **In order to be considered for you must complete and attach the following documents.** APPLICATION PROCESS If you meet the minimum qualifications as set forth AZ POST standards: Complete the following paperwork: AZ POST Statement of Personal History and Application for Certification form: http://www.maricopa-az.gov/web/humanresources-home/resource-center?download=1076:az-post-application Cover Letter Three (3) recent police reports that best demonstrate your abilities as an investigator and report writer. Please upload them in your application as extra attachments. NEXT STEPS The remaining steps occur after the documentation listed above is received: Pre-Background interview Maricopa PD Background Questionnaire Physical Aptitude Testing Passing scores for the Physical Aptitude Test are: Push-ups - 25 or more (no time limit); Sit ups - 29 or more (timed - 1 minute); 1.5 Mile Run - 15:00 minutes or less. Written Testing: Passing scores for the Aptitude tests are 70% and above per section and there are 4 sections; Arithmetic Reading Comprehension Grammar Incident Report Writing Oral Board interview Background investigation Polygraph examination Interview with the Chief of Police Psychological exam Medical examination Drug screen Lateral Officer can not be offered more than step 2 which is $53,764.34
City of Maricopa, AZ Maricopa, Arizona, United States
Aug 03, 2020
Full Time
General Summary Essential Duties & Responsibilities Minimum and Preferred Entrance Qualifications
City of Maricopa, AZ Maricopa, Arizona, United States
Aug 03, 2020
Full Time
General Summary Essential Duties & Responsibilities Minimum and Preferred Entrance Qualifications
City of Maricopa, AZ Maricopa, Arizona, United States
Jul 31, 2020
Part Time
General Summary GENERAL SUMMARY The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this position. Other duties may be required, assigned, and expected commensurate with the administrative needs of a newly incorporated city. The Library Clerk performs paraprofessional and technical work in operating and maintaining the public library. A Library Clerk actively supports and upholds the City's stated mission and values, assists in the day to day operations of the library and reports directly to the Library Manager. Library Clerks generally work in user services. User services work is directly with the public to help them find the information needed, loaning out library material, and general customer service. An employee in this class shall perform routine general library work. Work is performed at the Maricopa Public Library. This is an FLSA - Non-Exempt position. Essential Duties & Responsibilities ESSENTIAL DUTIES & RESPONSIBILITIES Essential Duties are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it.Employees are responsible for all other duties as assigned. Maintains an attractive and functional public area; Handles library material (checking out, checking in, sorting, and shelving); Assists the public in basic circulation functions such as registering new accounts, lending material, collection of fines, and processing inter library loans; Answers in-person inquiries, helps library users locate needed materials and refers users to other appropriate assistance; Supervises computer use and train the public in the use of the computer and equipment; Assists the library division in improving services to the public; Assist the library team in running programs for the public; Other duties as assigned. Minimum and Preferred Entrance Qualifications MINIMUM ENTRANCE QUALIFICATIONS A positive attitude, strong customer service, and excellent people skills are essential. Must be proficient with common software programs and online navigation. Position requires working on evenings, weekends and some holidays. Education and Experience This position requires a minimum education of a High School Diploma or equivalency Two (2) years of customer service experience involving direct contact with the public. PREFERRED QUALIFICATIONS Any combination of training, education, and experience equivalent to a Library Technician Certificate or two years of college-level work in Library Arts, Library Science, or a related field. Graduation from an accredited college or university with a Bachelor's Degree; Prior government, municipal, or non-profit environment experience; Two to four (2-4) years of library experience in a public contact environment; Previous Experience using automated library systems; The ability to speak and understand Spanish; Prior experience working with children, seniors, and people with special needs. Any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for this job, may be substituted for evaluation at the discretion of city management. Competencies for Successful Performance of Job Duties COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES A positive attitude, strong customer service, and excellent people skills are essential. Must be proficient with common software programs and online navigation. Position requires working on evenings, weekends and some holidays. Required Skills: Operate a computer keyboard, various library equipment, and/or office equipment; Attention to detail Basic Library Functions: must possess a basic understanding of the library's operations, purpose, and role in the community Computer Basics: working knowledge of Microsoft Windows and general software knowledge (e.g. Microsoft Word, Internet, email) Employees are required to work with sensitivity and tact. Getting along well with others is an essential trait as the demands of the work environment can get stressful. Knowledge of: Modern library principles, methods, and procedures Basic library reference materials and procedures Local reader interests, books and authors Alphanumeric sequencing skills: the ability to quickly and accurately alphabetize, sort, and count. Customer Service: Considerable understanding of principles and processes for providing great customer service. Library Trends: Current knowledge of the principles, trends, and best practices of library science. Awareness of library related resources, databases, and networks including integrated library systems, bibliographic information, and cataloging rules. Ability to: The ability to take direction from supervisor, correct mistakes, and learn; The ability to work in a stressful environment with patience and good humor; Ability to work with standard office equipment including computers, printers, copiers, change machines, fax machines and to be able to troubleshoot the equipment; Work independently, organize and prioritize work, respond to varied/changing work demands and make decisions as required; Function as a member of the library team is essential; Be flexible; Direct the work of library volunteers as needed; Effectively present information and respond to questions from library customers; Maintain confidentiality of library membership information; Follow detailed instructions; Carry out work responsibilities with a minimum of supervision; Establish and maintain effective working relationships with library customers, local government officials, local community groups, and other library staff; Learn and abide by Maricopa Public Library policies and procedures.
City of Maricopa, AZ Maricopa, Arizona, United States
Jul 23, 2020
Full Time
General Summary This is a journey level class position and will entail a large range of duties as assigned including semi-skilled maintenance and servicing of City automobile, trucks, and other equipment. This level will receive occasional instruction or assistance as needed by the Fleet Manager or the Senior Fleet Mechanic. This position will report directly to the Fleet Manager. The City of Maricopa is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at hr@maricopa-az.gov . Requests should be made as early as possible to allow time to arrange the accommodation. Essential Duties & Responsibilities This is a general job description for the responsibilities that are required of the employee and is not intended or designed to cover all listings of the job. Duties, responsibilities, and activities may change at any time with or without notice. To actively perform a variety of semi-skilled work in the fleet maintenance and servicing of City Automobiles, trucks, construction equipment, and other equipment as directed by the Fleet Manager. This position will also assist all other Fleet Mechanics in daily operations as needed. May receive after hour calls for emergency break downs of essential equipment if deemed necessary by the Fleet manager. Perform all job duties adequately and properly; follow departmental policies and operating procedures. Show respect and courtesy in dealings with coworkers and the general public; behave in a manner the does not obstruct or hinder other employees from completing their duties; act in a matter that is safe and follow the City's safety procedures at all times. Inspect, dismount, patch, change, replace, rotate, mount, and balance tires and tubes on all classes of City Vehicles; Determines excessive or improper wear of tires inspected and serviced. Service all types of City equipment; Change oil, air, fuel, and hydraulic filters; lubricate chassis; test and replace batteries and alternators; test radiator, hoses and wiring for problems. Will perform basic diagnostics and repairs on a wide variety of gasoline and diesel equipment and vehicles. Inspect City vehicles for worn parts, wear and tear, and potential equipment failure. Inspect entire braking system; replace faulty brakes. May occasionally make road calls to service disabled vehicles. Maintain accurate records of all assigned and completed work; record parts and lubricants used and vehicle repair descriptions in detail. Open and close work orders when jobs have been completed. Transport City vehicles to and from outside agencies; wash and fuel equipment as assigned. Move heavy objects with forklift, dolly, pallet jack, etc. Operate City vehicles and City equipment Use power tools, hand tools, and other items needed to perform job duties. Operate a variety of vehicle lifts, jacks, and other large items to repair vehicles. Physically present to perform the duties of the position. Perform related duties as assigned Minimum and Preferred Entrance Qualifications Education and Experience One year as a garage attendant including tire repair and servicing of vehicles. Possession of a valid Arizona Class A or B commercial license with air brake endorsement within 6 months of hire. Licenses or Certifications Possession of a valid Arizona driver's license. Preferred ASE certification is preferred, but will substitute experience in leu of ASE. Competencies for Successful Performance of Job Duties Knowledge of: Familiarity with a variety of auto servicing functions and heavy equipment. Routine system diagnostic experience. Formal or informal education or training which ensures the ability to read and write at a level necessary for successful job performance. Possession of a basic set of mechanic tools and box. Ability to: Lift heavy objects (up to 75 lbs.) Climb stairways, ladders, and work on elevated surfaces. Work in a stationary position for considerable amounts of time (standing, kneeling, siting, laying, bending required when repairing vehicles) Extensive reading and close vision work (reading of repair manuals and wiring diagrams) Work in confined areas of vehicles and equipment. Work out doors in inclement weather with exposure to heat, cold, dampness, odors, fumes. Skilled in: Operates computers, calculators, and other office machinery.
City of Maricopa, AZ Maricopa, Arizona, United States
Jul 15, 2020
Seasonal
General Summary The City of Maricopa is looking for great educators, tutors, tech support andcommunity members to become part of our Afterschool Connect Staff! This is an afterschool program from 4:00 pm to 8:00 pm Monday - Thursday. Positions allocable to this class report to a Recreation Services Specialist and/or a Recreation Coordinator and are responsible for following the directions to implement educational, cultural, athletic, and special event recreation and program activities. Recreation Service Lead employees must be able to follow the lead of the Recreation Leader, Recreation Services Specialist and/or Recreation Coordinator and have knowledge of facility operations, recreation programs and activities; knowledge of principles and processes for providing customer and personal service; the ability to work independently; the ability to follow a plan, be organized, and conduct recreation activities; the ability to lead individuals and groups of children, teens, and adults; and effective verbal and written communication skills. This is a part-time seasonal position. The City of Maricopa is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at hr@maricopa-az.gov . Requests should be made as early as possible to allow time to arrange the accommodation. Essential Duties & Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Provides a safe and fun environment in which both patrons of all ages feel comfortable. Provides corrective action as needed and maintaining order in compliance with established rules. Ability to open and close recreation facilities, parks and Copper Sky Multi-Generational Center following the correct procedures. May act as Manager on Duty at opening and closing of a facility, park and/or at Sky Multi-Generational Center Ability to work the front desk such as answering phones, taking registrations and processing payments without assistance. Seeks assistance from other Recreation Aides, Recreation Lead, Recreation Services Specialist or Recreation Coordinator Ability and authority to issue credits and refunds if necessary. Observing and actively participate in activities. Assists the lead in completing and reporting accidents or injuries occurring in the assigned area. Communicate with the lead and supervisor concerning cleaning supplies and program material needed. Develop positive relations with customers; communicate recreation programs information to participants, parents and the public. Maintaining facilities and equipment. Make equipment available and monitoring use. Providing routine information on facility rules and division activities to participants and the general public. Assist with daily housekeeping duties. Writes simple reports including completes daily reports, facility attendance and membership/rental forms. Meets standards and objectives as outlined by supervisors. Abides by City rules and regulations involved with activities of registration, publicity, City policies and safety. Ability to activate and execute the Emergency Action Plan. Performs cash handling procedures as needed, such as collecting fees for programs, services, or commodities and maintaining related records, opening and closing register, documenting overages and shortages, preparing deposits for review, and taking advance registration or reservations for facility use. Reconciles cash drawers with other Recreation staff. Incumbents in this class may be rotated or transferred to other facilities and/or assignments based on department or seasonal needs. Performing clerical work and other duties relating to job requirements. Performs other related duties as assigned or requested. Minimum and Preferred Entrance Qualifications Education and Experience Must be eighteen (18) years of age. Be proficient in Active Net; or become proficient within three (3) months. Test will be given to check proficiency. Ability to lead staff and customers when the emergency plan is activated. Trained in opening and closing duties Trained and proficient in the cash handling procedures. Ability to give quality membership tours and make sales Write Accident and incident reports Ability to respond to customers as an acting Manager on Duty (M.O.D). Position requires working flexible hours and availability for weekend, evening and holiday work. Preferred Qualifications Cardiopulmonary Resuscitation (CPR) certification and First Aid Course; certification. American Red Cross Babysitting Certificate desired; Previous Public Sector Experience; Bilingual skills a plus. Any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job, may be substituted for Preferred Qualificationsat the discretion of the hiring authority . Competencies for Successful Performance of Job Duties Knowledge of: Recreational activities Skill in: Meet and deal tactfully and effectively with the public; Working with youth; Perform simple mathematical calculations and perform multiple duties simultaneously; Communicate effectively, both verbally and in writing; Establish and maintain effective working relationships; Customer Service Skill Ability to: Physical movement
City of Maricopa, AZ Maricopa, Arizona, United States
Jul 15, 2020
Seasonal
General Summary The City of Maricopa is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Management's vision is "to be open, responsive and accountable while serving the public with integrity." This is a part-time seasonal position. The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this position. Other duties may be required, assigned, and expected commensurate with the administrative needs of the city. General Purpose Positions allocable to this class report to a Recreation Services Leader and/or a Recreation Coordinator and are responsible for following the directions to implement educational, cultural, athletic, and special event recreation and program activities. Employees must be able to follow the lead of the Recreation Services Leader and/or Recreation Coordinator and have knowledge of facility operations, recreation programs and activities; knowledge of principles and processes for providing customer and personal service; the ability to work independently; the ability to follow a plan, be organized, and conduct recreation activities; the ability to lead individuals and groups of children, teens, and adults; and effective verbal and written communication skills. This classification has duties related to: Copper Sky Front Desk Division Copper Sky Child Watch Division Copper Sky Aquatics Division Copper Sky Fitness Division Recreation Youth & Adult Sports Division Enrichment Programming Division Distinguishing Characteristics: The Recreation Aide II is distinguished from the Recreation Aide I by the former having more knowledge, experience, and independence. This position is not supervisory but may be expected to perform leadership activities as required. This position is FLSA - Non-Exempt and is Part-Time/Possibly Seasonal. Essential Duties & Responsibilities Essential Duties are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned. Provides a safe and fun environment in which both patrons of all ages feel comfortable. Provides corrective action as needed and maintaining order in compliance with established rules. Observing and actively participate in activities. Assists the lead in completing and reporting accidents or injuries occurring in the assigned area. Communicate with the lead and supervisor concerning cleaning supplies and program material needed. Develop positive relations with customers; communicate recreation programs information to participants and the public. Maintaining facilities and equipment. Assisting lead by making needed equipment available and monitoring use. Providing routine information on facility rules and division activities to participants and the general public. Assist with daily housekeeping duties. Writes simple reports including completes daily reports, facility attendance and membership/rental forms. Meets standards and objectives as outlined by supervisors. Learns City rules and regulations involved with activities of registration, publicity, City policies and safety. Performs cash handling procedures as needed, such as collecting fees for programs, services, or commodities and maintaining related records, opening and closing register, documenting overages and shortages, preparing deposits for review, and taking advance registration or reservations for facility use. Incumbents in this class may be rotated or transferred to other facilities and/or assignments based on department or seasonal needs. Performing unskilled clerical work and other duties relating to job requirements. Develop positive relations with customers; communicate recreation programs information to participants and parents. Performs other related duties as assigned or requested. Front Desk positions Assist with operations such as checking in guests. Acts as the frontline staff at the front desk and performs tasks such as answering phones, taking registrations and processing payments. Guides and counsels facility patrons/program participants on park/facility/program rules, care of equipment and acceptable conduct in a helpful, positive manner; assists patrons/program participants in providing information, direction, and education and responds to complaints, inquiries, and information requests. Sets up membership tours, take applications and process payments. Aquatics positions Assist with operations such as checking in guests. Acts as the frontline staff at the front desk and performs tasks such as answering phones, taking registrations and processing payments. Guides and counsels facility patrons/program participants on park/facility/program rules, care of equipment and acceptable conduct in a helpful, positive manner; assists patrons/program participants in providing information, direction, and education and responds to complaints, inquiries, and information requests. Sets up membership tours, take applications and process payments. Ability to stand outside and safely monitor the water slide Be alert and attentive to any situations taking place in a pool facility atmosphere. Child Watchpositions Assist with operations such as checking in children via the establishing child watch safety protocol. Communicate with the parents/guardians of program participants when the need arises. Completing required forms for each child placed in and removed from Child Watch. Answering the child watch phone. Fitness positions Clean and organize Fitness Area, which includes and not limited to machines, equipment, and floors Assist Personal Trainers and Instructors with, administrative duties, classes, and clients Youth Programs positions Provides a safe and fun environment in which both children and their parents feel comfortable during specific programs. Observing and actively participate in activities. Communicate with the lead and supervisor concerning cleaning supplies and program material needed. Maintaining facilities and equipment. Assisting lead by making needed equipment available and monitoring use. Minimum and Preferred Entrance Qualifications Minimum Qualifications Any combination of training, education, and experience equivalent to the completion of the 10th grade (sophomore year), and at least six (6) months experience working in a professional setting. Position requires working flexible hours and availability for weekend, evening and holiday work. Cardiopulmonary Resuscitation (CPR) certification and First Aid Course certification required within the first 6 months of employment. Preferred Qualifications: Cardiopulmonary Resuscitation (CPR) certification and First Aid Course; certification. Previous babysitting experience desired American Red Cross Babysitting Certificate desired Previous public sector experience Previous customer service experience Previous sales experience for Front Desk positions Previous babysitting experience desired for Child Watch positions Previous sports experience for Youth & Adult Sports positions Bilingual skills a plus. Any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities for this job, may be substituted for Preferred Qualifications at the discretion of the hiring authority. Competencies for Successful Performance of Job Duties Knowledge of: Recreational activities Skills required: Meet and deal tactfully and effectively with the public Working with youth Perform simple mathematical calculations and perform multiple duties simultaneously Communicate effectively, both verbally and in writing Establish and maintain effective working relationships Customer Service Skills Abilities: Physical movement
City of Maricopa, AZ Maricopa, Arizona, United States
Jul 08, 2020
Full Time
General Summary Employees in this classification are responsible for receiving, evaluating, and dispatching calls from the public concerning crimes, questions about City services, police policies, civil matters, fires, and medical emergencies within the City of Maricopa. This is a continuous recruitment to develop a list of candidates for current and future openings. First review of candidates will be July 15, 2020 Due to the nature of this position, ALL questions must be answered on the application to be considered. The City of Maricopa is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at hr@maricopa-az.gov . Requests should be made as early as possible to allow time to arrange the accommodation. Essential Duties & Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Questions callers to quickly and accurately determine their location and nature of their problem to determine the type of response needed. Appeases and effectively extracts information from citizens under stress. Interprets telephone or radio call and whether a police officer should be dispatched to the scene within the first few seconds of conversation to determine as to whether or not it is an emergency or non-emergency. Provides location information from maps, applying knowledge of streets, highway systems, and geography to provide appropriate and timely assistance. Detects unclear or unusual sounds on the phone or over the radio which may indicate a request for help. Records information received by typing accurately, while also communicating verbally and receiving new information. Makes sound decisions and quickly reacts positively under stressful conditions. Logs information received and/or transmitted using computer terminals to input, query information, send teletypes, and communication via TTY as needed. Remembers details and procedures and applies such instantaneously in an emergency situation. Verifies warrants and interprets data returned to the terminal. Notifies Fire dispatch of medical emergencies, such as attempted suicides, drownings, serious injury accidents, etc. Dispatches calls to proper emergency/police units on the main police channel, police information channel, or the major incident restricted channel and enters appropriate information into a Computer Aided Dispatch (CAD) system. Receives coded information requesting Police investigation from the 9-1-1 Section and dispatches to responsible field unit. Prioritizes calls, monitors channels during critical incidents, determines appropriate officers to respond, and dispatches information to appropriate personnel. Maintains constant awareness of the status of mobile units and updates this information as it changes. Work is performed in the City of Maricopa Police Department Emergency Communications Center under conditions requiring close contact with other employees, often during stressful situations. All other duties as assigned. Minimum and Preferred Entrance Qualifications Education and Experience A high school diploma (or GED equivalent) Any combination of training, education, or experience equivalent one to three (1 - 3) years' experience in public contact or customer service experience which may involve the operation of a multi-line phone system or radio communication system. Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities Preferred Qualifications Dispatching police services at a Primary Public Safety Answering Point (PSAP) also known as a 9-1-1 Center or for a fire department at a Secondary PSAP. Experience with computer data entry and/or dealing with emergency traffic. Bilingual speaking skills are desirable . Competencies for Successful Performance of Job Duties Knowledge of: Basic telephone etiquette Public relations techniques State statutes relating to criminal codes and traffic laws, Police Department Operations Orders, and Maricopa City Codes Departmental policies, procedures, and general orders Community resources available to citizen callers Skill in: Communicating clearly, concisely, and effectively both orally and in writing. Effective decision-making and problem solving with a limited amount of information in crisis/emergency situations. Ability to: Speak with a clear, well-modulated voice in English by phone and radio dispatching equipment while tactfully communicating with highly emotional callers; Maintain emotional control, remember details, and work effectively during emergencies, crisis situations, heavy workloads, or extremely stressful conditions; Handle negative comments and feedback from the public; Cope with emotionally tense situations; Remember details and make decisions under stressful conditions; Shut out extraneous information from the work environment, while selectively listening to information recognized as crucial; Learn the Computer Aided Dispatch (CAD) formats and commands as they pertain to Public Safety Communication Operators; Learn the radio and case disposition codes; Learn Maricopa city streets, their numbering sequences, and City boundary limits Establish and maintain effective working relationships with Police Department employees, supervisors, other police and Fire personnel, and citizens.