Maricopa County Office of Enterprise Technology
Phoenix, Arizona, United States
Position Overview The Public Safety/RF Technician installs, diagnoses, repairs and maintains two-way mobile radio technology within various types of vehicles. The Public Safety/RF Technician will also assist other technicians and system engineers in field-related projects and maintenance issues. ABOUT MARICOPA COUNTY'S OFFICE OF ENTERPRISE TECHNOLOGY: The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. ABOUT THE POSITION: Are you passionate about serving your community? Now is your chance to join Maricopa County Office of Enterprise Technology, Wireless Systems Division, as a Public Safety/RF Technician! As a key member of the Maricopa County family, this position provides a critical communications element necessary to keep the public safe. This position also provides all County agencies with reliable radios helping to ensure vital public services are available to every Maricopa County resident. Position Qualifications Minimum Education and/or Experience: High School diploma or GED and three (3) years of experience in electronics which includes diagnosis, repair or hands-on experience installing mobile radios or other electronic systems in vehicles. An equivalent combination of post-secondary education in Electronics Wireless Communications Technologies may substitute for the required experience on a year-for-year basis. Specialized Training, Certifications, and/or Other Special Requirements: Possession of a valid Arizona driver's license, or the ability to obtain one by time of hire, is required. Knowledge, Skills, and Abilities: Knowledge of: Telecommunications technologies. Vehicular wiring and physical installation procedures of mobile radios within various types of vehicles. Tools, test equipment, cabling and antennas of two-way radios and mobile data terminals. Skill in: Using electronic test and repair equipment to test and repair telecommunications equipment and systems. Methods and practices used in installing mobile radio technology. Performance of routine maintenance, modifications, as well as skill in troubleshooting and repairing equipment installed on public safety vehicles, including lights, sirens, and two way radios. Ability to: Analyze and recognize problems and draw logical conclusions. Keep current on modern technology in areas of interest to the County. Document work and maintain in departmental database. Communicate information and ideas, both spoken and written, appropriate to the needs of the internal and external customers so that they will understand. Establish and maintain constructive and cooperative working relationships with individuals from the public, as well as all levels of the organization. Preferred Education and/or Experience: Associate's degree in Telecommunications Technology, or a closely related field. Preferred Training, Certifications and/or Other Special Requirements: Mobile Electronics Certified Professional (MECP) or FCC General Radio Telephone Operator's license or equivalent. Working Conditions: Ability to lift 50 pounds, floor to waist; ability to lift 25 pounds, waist to shoulder; ability to lift 25 pounds, shoulder to overhead; ability to carry 25 pounds, a distance of 100 feet; ability to push/pull 25 pounds, a distance of 100 feet. Work is constantly performed in a garage equipped with swamp coolers, fans and heaters. Essential Job Tasks Performs new installation and change-outs of mobile two-way radios and mobile data terminals within various types of vehicles, including but not limited to mounting required antennas outside the vehicle, running required wiring within the vehicle, mounting radios within the vehicle and testing all radios and data terminals for continuity prior to finishing the task. Requests approval of changes to standard installation process and record documentation. Troubleshoots completed vehicular radio installations that have been returned as a repair order. Uses volt meters and other measuring devices to find and fix the radio installation problem. Responds appropriately to on-site customers with repair requests requiring immediate attention. Performs routine maintenance; modifies, troubleshoots, aligns and repairs equipment installed on public safety vehicles including lights, sirens and two way radios. Works with telecommunications engineers, other team members, or alone to complete the installation of base station radios and associated equipment and cabling at remote communication sites throughout the County. Documents work in the departmental database. Provides ground-level assistance to senior technicians, field engineers, and other team members to assist with the installation and repair of communications-related equipment. As part of a team, update all inventory used in installation effort within department-maintained electronic database. Selection Procedure The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically, successful candidates are hired at a salary rate up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: Continuous
Feb 08, 2019
Full Time
Position Overview The Public Safety/RF Technician installs, diagnoses, repairs and maintains two-way mobile radio technology within various types of vehicles. The Public Safety/RF Technician will also assist other technicians and system engineers in field-related projects and maintenance issues. ABOUT MARICOPA COUNTY'S OFFICE OF ENTERPRISE TECHNOLOGY: The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. ABOUT THE POSITION: Are you passionate about serving your community? Now is your chance to join Maricopa County Office of Enterprise Technology, Wireless Systems Division, as a Public Safety/RF Technician! As a key member of the Maricopa County family, this position provides a critical communications element necessary to keep the public safe. This position also provides all County agencies with reliable radios helping to ensure vital public services are available to every Maricopa County resident. Position Qualifications Minimum Education and/or Experience: High School diploma or GED and three (3) years of experience in electronics which includes diagnosis, repair or hands-on experience installing mobile radios or other electronic systems in vehicles. An equivalent combination of post-secondary education in Electronics Wireless Communications Technologies may substitute for the required experience on a year-for-year basis. Specialized Training, Certifications, and/or Other Special Requirements: Possession of a valid Arizona driver's license, or the ability to obtain one by time of hire, is required. Knowledge, Skills, and Abilities: Knowledge of: Telecommunications technologies. Vehicular wiring and physical installation procedures of mobile radios within various types of vehicles. Tools, test equipment, cabling and antennas of two-way radios and mobile data terminals. Skill in: Using electronic test and repair equipment to test and repair telecommunications equipment and systems. Methods and practices used in installing mobile radio technology. Performance of routine maintenance, modifications, as well as skill in troubleshooting and repairing equipment installed on public safety vehicles, including lights, sirens, and two way radios. Ability to: Analyze and recognize problems and draw logical conclusions. Keep current on modern technology in areas of interest to the County. Document work and maintain in departmental database. Communicate information and ideas, both spoken and written, appropriate to the needs of the internal and external customers so that they will understand. Establish and maintain constructive and cooperative working relationships with individuals from the public, as well as all levels of the organization. Preferred Education and/or Experience: Associate's degree in Telecommunications Technology, or a closely related field. Preferred Training, Certifications and/or Other Special Requirements: Mobile Electronics Certified Professional (MECP) or FCC General Radio Telephone Operator's license or equivalent. Working Conditions: Ability to lift 50 pounds, floor to waist; ability to lift 25 pounds, waist to shoulder; ability to lift 25 pounds, shoulder to overhead; ability to carry 25 pounds, a distance of 100 feet; ability to push/pull 25 pounds, a distance of 100 feet. Work is constantly performed in a garage equipped with swamp coolers, fans and heaters. Essential Job Tasks Performs new installation and change-outs of mobile two-way radios and mobile data terminals within various types of vehicles, including but not limited to mounting required antennas outside the vehicle, running required wiring within the vehicle, mounting radios within the vehicle and testing all radios and data terminals for continuity prior to finishing the task. Requests approval of changes to standard installation process and record documentation. Troubleshoots completed vehicular radio installations that have been returned as a repair order. Uses volt meters and other measuring devices to find and fix the radio installation problem. Responds appropriately to on-site customers with repair requests requiring immediate attention. Performs routine maintenance; modifies, troubleshoots, aligns and repairs equipment installed on public safety vehicles including lights, sirens and two way radios. Works with telecommunications engineers, other team members, or alone to complete the installation of base station radios and associated equipment and cabling at remote communication sites throughout the County. Documents work in the departmental database. Provides ground-level assistance to senior technicians, field engineers, and other team members to assist with the installation and repair of communications-related equipment. As part of a team, update all inventory used in installation effort within department-maintained electronic database. Selection Procedure The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically, successful candidates are hired at a salary rate up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: Continuous
Maricopa County Office of Enterprise Technology
Phoenix, Arizona, United States
Position Overview The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. The Enterprise Architect provides high-level systems engineering, architecture, design, and support services within the data center for an organization that supports 15,000 users in a complex IT infrastructure. The Enterprise Architect is the senior level technical architect and will ensure that the overall IT architecture is maintained in a coherent manner and that appropriate considerations are made for its security and quality. The Enterprise Architect will be responsible for the alignment of IT strategy and planning as well as the direct or indirect involvement in the development of policies, standards and guidelines that direct the selection, development, implementation and use of Information Technology within the enterprise. The technology environment includes Microsoft, HP, Dell, VMware, Brocade, IronPort and Linux technologies. Under limited supervision, this position is responsible for driving the completion of substantial projects by interfacing with internal technical professionals, third-party service providers, appropriate County departments, and by providing frequent clear and concise written communications. Position Qualifications Minimum education and/or experience: Bachelor's degree in Computer Science, Networks Administration, Information Technology, or an IT related field and seven (7) years of related technical data center work experience to include engineering, designing and architecting enterprise sustainable solutions. An equivalent combination of post-secondary education and job-related experience may substitute for the minimum requirements on a year-for-year basis. Knowledge, skills, and abilities: Knowledge of: Application, system, hardware and software engineering. Data center operations, Active Directory domains, DNS, DHCP, networking, MS Exchange, and virtualization using VMware to provide sustainable solutions for current and future County data center infrastructure. IT governance and operations. Skill in: Both written and verbal communications with the ability to explain complex technical issues to both technical and non-technical audiences. Planning, organizing, and evaluating projects for feasibility. Time management and prioritization of activities to achieve goals. Interpersonal communication and leadership to support collaboration across projects and tasks Ability to: Serve as the technical liaison between leaders in the business community and an information technology department Lead and coordinate technical business discussions. Evaluate systems through big picture thinking and ability to see the parts within the whole. Provide exceptional customer service through responsiveness, written and verbal communications, and innovative solutions. Design for the future and build for today creating viable solutions for years to come while providing cost savings. Preferred education and/or experience: Architecting and supporting Office 365. Experience in identity and access management utilizing Okta. Cloud Architecture and Engineering within Azure and AWS. Experience managing a multi domain and forest Microsoft Active Directory that supports at least 10,000 users. Preferred training, certifications and/or other special requirements: VMware Certified Associate or VMware Certified Professional. Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE) in Business Applications and/or Cloud Platform and Infrastructure. EACOE- Enterprise Architect Certification. Working conditions: General office and data center environments. Requires the ability and willingness to work rotating shifts, weekends, overtime, holidays with rotating days off. Requires travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business. May be required to provide on-call services 24/7 on a rotation Essential Job Tasks Performs enterprise level system engineering, architecture, design, and operational support services in a complex IT environment. Ensures the security, quality and operations of the of enterprise systems Aligns day-to-day operations and projects to support the alignment of IT and business strategy. Assures adherence to departmental service level agreements (SLA), policy, and standard operating procedures. Conducts and/or actively participates in a significant number of meetings to plan, organize and strategize data center architecture. Creates or updates applicable written standard operating procedures, operational processes, management reports, architecture recommendations, and project materials in a well written format that is clear and concise. Administering/managing Microsoft server operating systems, HP products, VMware products, Linux operation systems, and IP management. Interfaces with appropriate individuals, which includes contractors, vendors, and customers both within and external to the IT department, to coordinate support, installations, and maintenance of enterprise systems. Installs, configures and supports various enterprise class systems and support utilities with little or no assistance or supervision. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 4/1/2019 11:59 PM Arizona
Mar 19, 2019
Full Time
Position Overview The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. The Enterprise Architect provides high-level systems engineering, architecture, design, and support services within the data center for an organization that supports 15,000 users in a complex IT infrastructure. The Enterprise Architect is the senior level technical architect and will ensure that the overall IT architecture is maintained in a coherent manner and that appropriate considerations are made for its security and quality. The Enterprise Architect will be responsible for the alignment of IT strategy and planning as well as the direct or indirect involvement in the development of policies, standards and guidelines that direct the selection, development, implementation and use of Information Technology within the enterprise. The technology environment includes Microsoft, HP, Dell, VMware, Brocade, IronPort and Linux technologies. Under limited supervision, this position is responsible for driving the completion of substantial projects by interfacing with internal technical professionals, third-party service providers, appropriate County departments, and by providing frequent clear and concise written communications. Position Qualifications Minimum education and/or experience: Bachelor's degree in Computer Science, Networks Administration, Information Technology, or an IT related field and seven (7) years of related technical data center work experience to include engineering, designing and architecting enterprise sustainable solutions. An equivalent combination of post-secondary education and job-related experience may substitute for the minimum requirements on a year-for-year basis. Knowledge, skills, and abilities: Knowledge of: Application, system, hardware and software engineering. Data center operations, Active Directory domains, DNS, DHCP, networking, MS Exchange, and virtualization using VMware to provide sustainable solutions for current and future County data center infrastructure. IT governance and operations. Skill in: Both written and verbal communications with the ability to explain complex technical issues to both technical and non-technical audiences. Planning, organizing, and evaluating projects for feasibility. Time management and prioritization of activities to achieve goals. Interpersonal communication and leadership to support collaboration across projects and tasks Ability to: Serve as the technical liaison between leaders in the business community and an information technology department Lead and coordinate technical business discussions. Evaluate systems through big picture thinking and ability to see the parts within the whole. Provide exceptional customer service through responsiveness, written and verbal communications, and innovative solutions. Design for the future and build for today creating viable solutions for years to come while providing cost savings. Preferred education and/or experience: Architecting and supporting Office 365. Experience in identity and access management utilizing Okta. Cloud Architecture and Engineering within Azure and AWS. Experience managing a multi domain and forest Microsoft Active Directory that supports at least 10,000 users. Preferred training, certifications and/or other special requirements: VMware Certified Associate or VMware Certified Professional. Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE) in Business Applications and/or Cloud Platform and Infrastructure. EACOE- Enterprise Architect Certification. Working conditions: General office and data center environments. Requires the ability and willingness to work rotating shifts, weekends, overtime, holidays with rotating days off. Requires travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business. May be required to provide on-call services 24/7 on a rotation Essential Job Tasks Performs enterprise level system engineering, architecture, design, and operational support services in a complex IT environment. Ensures the security, quality and operations of the of enterprise systems Aligns day-to-day operations and projects to support the alignment of IT and business strategy. Assures adherence to departmental service level agreements (SLA), policy, and standard operating procedures. Conducts and/or actively participates in a significant number of meetings to plan, organize and strategize data center architecture. Creates or updates applicable written standard operating procedures, operational processes, management reports, architecture recommendations, and project materials in a well written format that is clear and concise. Administering/managing Microsoft server operating systems, HP products, VMware products, Linux operation systems, and IP management. Interfaces with appropriate individuals, which includes contractors, vendors, and customers both within and external to the IT department, to coordinate support, installations, and maintenance of enterprise systems. Installs, configures and supports various enterprise class systems and support utilities with little or no assistance or supervision. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 4/1/2019 11:59 PM Arizona
Maricopa County Office of Enterprise Technology
Phoenix, Arizona, United States
Position Overview The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. The Geographic Information Systems (GIS) Software Architect is responsible for high-end technical visioning and systems architecture of the GIS environment. In addition, this position is responsible for the development and design of system strategies, monitoring and improving system performance and capacity, and planning for future expansion requirements. We are not afraid to get our hands on new technology and systems, and are willing to take the time to study and learn from others. The environment is challenging, but we balance the challenges with rewards, and are looking for clever and innovative people to join us. Position Qualifications Minimum education and/or experience: Bachelor's degree in Computer Science, Information Technology, Geographic Information Systems, or a closely related field and five (5) years of experience involving architecting and designing GIS solutions, including developing, monitoring and improving system strategies and performance. An equivalent combination of post-secondary education and/or industry related experience may substitute for the degree requirement on a year for year basis. Preferred education and/or experience: Two (2) years of supervisory experience. Experience with Microsoft and Esri technology using ArcGIS 10.x - ArcGIS Server and WebAPIs (Javascript) with Microsoft SQL server; creating UI wireframes and developing technical SDLC documentation; Agile concepts including Scrum; mobile application development on IOS, Android, Html 5, responsive web design; and/or experience serving as a liaison between the business community and an IT organization. Preferred training, certifications and/or other special requirements: Esri certifications related to software development and system administration. Microsoft certifications related to software development. Working conditions: General office environment and driving to various work locations in the metropolitan Phoenix area. Some work is performed after regular business hours; on weekends, holidays, and on-call 24X7 as needed. Essential Job Tasks Conducts system needs assessments, evaluates business processes, models process and system improvements, and develops implementation design for testing and deployment. Works and manages the team to plan effectively for strategic upgrades to systems and new system implementation. Provides architect level expertise on decisions and priorities, evaluates and recommends new products, and maintains knowledge of emerging technologies. Prepares various reports on operations and activities including project schedules and updates, program manuals, charts, and diagrams. Assists with user implementation of software applications; prepare system, program and customer guides and documentation. Communicates technical information and ideas, both orally and in writing in which it is appropriate to the needs of the audience Establishes and maintains constructive and cooperative working relationships with individuals from the public, all levels of the organization and Elected Officials. Works independently or on a team solving complex problems. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 3/29/2019 11:59 PM Arizona
Mar 26, 2019
Full Time
Position Overview The Office of Enterprise Technology (OET) provides technology leadership for Maricopa County through innovative solutions, exceptional customer service, process efficiency and digital transformation. By leveraging technology, the County will continue to improve internal operations and enhance services to its constituents. OET team members enjoy a dynamic, can-do spirit within the organization and an opportunity to make a lasting impact on the future of Maricopa County. The Geographic Information Systems (GIS) Software Architect is responsible for high-end technical visioning and systems architecture of the GIS environment. In addition, this position is responsible for the development and design of system strategies, monitoring and improving system performance and capacity, and planning for future expansion requirements. We are not afraid to get our hands on new technology and systems, and are willing to take the time to study and learn from others. The environment is challenging, but we balance the challenges with rewards, and are looking for clever and innovative people to join us. Position Qualifications Minimum education and/or experience: Bachelor's degree in Computer Science, Information Technology, Geographic Information Systems, or a closely related field and five (5) years of experience involving architecting and designing GIS solutions, including developing, monitoring and improving system strategies and performance. An equivalent combination of post-secondary education and/or industry related experience may substitute for the degree requirement on a year for year basis. Preferred education and/or experience: Two (2) years of supervisory experience. Experience with Microsoft and Esri technology using ArcGIS 10.x - ArcGIS Server and WebAPIs (Javascript) with Microsoft SQL server; creating UI wireframes and developing technical SDLC documentation; Agile concepts including Scrum; mobile application development on IOS, Android, Html 5, responsive web design; and/or experience serving as a liaison between the business community and an IT organization. Preferred training, certifications and/or other special requirements: Esri certifications related to software development and system administration. Microsoft certifications related to software development. Working conditions: General office environment and driving to various work locations in the metropolitan Phoenix area. Some work is performed after regular business hours; on weekends, holidays, and on-call 24X7 as needed. Essential Job Tasks Conducts system needs assessments, evaluates business processes, models process and system improvements, and develops implementation design for testing and deployment. Works and manages the team to plan effectively for strategic upgrades to systems and new system implementation. Provides architect level expertise on decisions and priorities, evaluates and recommends new products, and maintains knowledge of emerging technologies. Prepares various reports on operations and activities including project schedules and updates, program manuals, charts, and diagrams. Assists with user implementation of software applications; prepare system, program and customer guides and documentation. Communicates technical information and ideas, both orally and in writing in which it is appropriate to the needs of the audience Establishes and maintains constructive and cooperative working relationships with individuals from the public, all levels of the organization and Elected Officials. Works independently or on a team solving complex problems. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 3/29/2019 11:59 PM Arizona
Maricopa County Office of Enterprise Technology
Phoenix, Arizona, United States
Position Overview Are you passionate about serving your community? Now is your chance to join the Maricopa County Office of Enterprise Technology - Wireless Systems Division as a Public Safety/RF Programmer Analyst! As a key member of the Maricopa County family, this position provides a critical communications element necessary to keep the public safe. The Public Safety RF Programmer/Analyst provides all County agencies with reliable radios helping to ensure vital public services are available to every Maricopa County resident. Position Qualifications Minimum education and/or experience: Bachelor's degree in Computer Science or a closelytechnology relatedfield and one (1) year experience in the configuration of radio template programming support of Land Mobile Radio (LMR) equipment. An equivalent combination of post-secondary education and/or experience may substitute for the degree requirement on a year for year basis. Specialized training, certifications, and/or other special requirements: Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver's license. Knowledge, skills, and abilities: Knowledge of: Large/enterprise public safety radio (LMR) systems. Public safety radio hardware and software systems. Public safety wireless networks and subscriber unit equipment. Motorola P25 Trunked Simulcast Systems. Skill in: Using the techniques, tools, and test equipment for troubleshooting, maintenance, and programming of public safety subscriber equipment. Using basic tools, equipment, and procedures for maintaining public safety radio equipment, including encryption keyloaders and Motorola fleet management tools. Assessing and prioritizing multiple tasks, projects and demands. Operating a personal computer utilizing a variety of business software. Communicating effectively, both orally and in writing, to technical and non-technical individuals at all levels of the organization. Completing assignments accurately and with attention to detail. Ability to: Demonstrate excellent customer service to internal and external customers. Guide, plan, schedule and/or monitor work activities. Work in a fast paced environment with limited supervision. Work independently or in a team environment. Efficiently solve problems. Preferred education and/or experience: Experience in a Motorola LMR wide area trunking environment of medium to large size system consisting of at least 12 overall radio sites and a user fleet consisting of 5000 units or larger. Experience with Motorola APX and XTS/XTL Motorola Customer Programming Software (CPS). Experience with the creation and maintenance of programming templates for mobile, portable, base station and dispatch consoles in an LMR wide area system. Preferred training, certifications and/or other special requirements: Motorola Certified Programming and/or Template development training. Working conditions: Office environment with field work consisting of working in fleet vehicles/heavy equipment or at customer locations such as remote yards and Dispatch Centers. Field work may consist of locating and programming radios in communications cabinets, smaller vehicles, and small conference rooms with multiple people and equipment. Field work will take place in all weather conditions. Essential Job Tasks Performs technical configurations, support and maintenance on the Motorola Network Management (NM) Client and individual programming templates within Land Mobile Radio (LMR) user radio software. Manages all radio ID's affiliated to the radio network, including radio ID activations, Talkgroup creation, alias management, and radio inhibiting. Creates historical reports, edits code plugs, and physically programs mobile, portable, base station and console radios. Requests review and approve quotes for multiple agencies. Provides subscriber training. Maintains and update subscriber units within Motorola Radio Performs and maintains subscribers units within Motorola Key Management Facility (KMF) to include key set changes, key material updates and creation. Maintains accurate records of subscriber units with specialized key material access. Systems administration of Motorola Provisioning Manager (PM), Radio Control Manager (RCM), Unified Event Manager (UEM) and NM windows accounts. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: Continuous
Feb 11, 2019
Full Time
Position Overview Are you passionate about serving your community? Now is your chance to join the Maricopa County Office of Enterprise Technology - Wireless Systems Division as a Public Safety/RF Programmer Analyst! As a key member of the Maricopa County family, this position provides a critical communications element necessary to keep the public safe. The Public Safety RF Programmer/Analyst provides all County agencies with reliable radios helping to ensure vital public services are available to every Maricopa County resident. Position Qualifications Minimum education and/or experience: Bachelor's degree in Computer Science or a closelytechnology relatedfield and one (1) year experience in the configuration of radio template programming support of Land Mobile Radio (LMR) equipment. An equivalent combination of post-secondary education and/or experience may substitute for the degree requirement on a year for year basis. Specialized training, certifications, and/or other special requirements: Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver's license. Knowledge, skills, and abilities: Knowledge of: Large/enterprise public safety radio (LMR) systems. Public safety radio hardware and software systems. Public safety wireless networks and subscriber unit equipment. Motorola P25 Trunked Simulcast Systems. Skill in: Using the techniques, tools, and test equipment for troubleshooting, maintenance, and programming of public safety subscriber equipment. Using basic tools, equipment, and procedures for maintaining public safety radio equipment, including encryption keyloaders and Motorola fleet management tools. Assessing and prioritizing multiple tasks, projects and demands. Operating a personal computer utilizing a variety of business software. Communicating effectively, both orally and in writing, to technical and non-technical individuals at all levels of the organization. Completing assignments accurately and with attention to detail. Ability to: Demonstrate excellent customer service to internal and external customers. Guide, plan, schedule and/or monitor work activities. Work in a fast paced environment with limited supervision. Work independently or in a team environment. Efficiently solve problems. Preferred education and/or experience: Experience in a Motorola LMR wide area trunking environment of medium to large size system consisting of at least 12 overall radio sites and a user fleet consisting of 5000 units or larger. Experience with Motorola APX and XTS/XTL Motorola Customer Programming Software (CPS). Experience with the creation and maintenance of programming templates for mobile, portable, base station and dispatch consoles in an LMR wide area system. Preferred training, certifications and/or other special requirements: Motorola Certified Programming and/or Template development training. Working conditions: Office environment with field work consisting of working in fleet vehicles/heavy equipment or at customer locations such as remote yards and Dispatch Centers. Field work may consist of locating and programming radios in communications cabinets, smaller vehicles, and small conference rooms with multiple people and equipment. Field work will take place in all weather conditions. Essential Job Tasks Performs technical configurations, support and maintenance on the Motorola Network Management (NM) Client and individual programming templates within Land Mobile Radio (LMR) user radio software. Manages all radio ID's affiliated to the radio network, including radio ID activations, Talkgroup creation, alias management, and radio inhibiting. Creates historical reports, edits code plugs, and physically programs mobile, portable, base station and console radios. Requests review and approve quotes for multiple agencies. Provides subscriber training. Maintains and update subscriber units within Motorola Radio Performs and maintains subscribers units within Motorola Key Management Facility (KMF) to include key set changes, key material updates and creation. Maintains accurate records of subscriber units with specialized key material access. Systems administration of Motorola Provisioning Manager (PM), Radio Control Manager (RCM), Unified Event Manager (UEM) and NM windows accounts. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: Continuous
Maricopa County Office of Enterprise Technology
Phoenix, Arizona, United States
Position Overview CALLING ALL DEVS! WE ARE HIRING! Applications Programmer Analyst Senior - JOB OPENING Join a team that is helping change the narrative of what it means to work for local government. Are you an innovator and love continuous improvement? Come interact with a team that participates in a high level tech environment at Maricopa County! We are looking for an Applications Programmer Analyst Senior to join our collaborative atmosphere in designing, building and enhancing our .NET based applications. The ideal candidate will combine technical skills and interact with our internal customer base working on a variety of programs. Join Maricopa County where we collaborate, innovate and elevate! The Applications Programmer Analyst Senior provides planning, architecture, development, maintenance, and support of commercial and in-house applications for the enterprise delivered via the web, Internet and intranet, and/or client-server. The Applications Programmer Analyst Senior develops applications from conception and design through the implementation phase, and prepares associated design documentation for programs. Position Qualifications Minimum education and/or experience: Bachelor's degree in Computer Science or a related field and five (5) years of IT related experience to include design, construction, and maintenance of web-based applications based on ASP.NET and JavaScript. Specialized training, certifications, and/or other special requirements: Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver's license. Preferred education and/or experience: Experience configuring and supporting web applications using ASP.NET, C#, VB.NET, MVC, .NET Core, JavaScript, HTML and CSS using Visual Studio in a professional environment. Experience developing technical Systems Development Life Cycle (SDLC) documentation. Experience with .NET Frameworks, SQL Server, and/or configuring IIS (Internet Information Services). Experience utilizing Cloud services; Containers; Microsoft SharePoint. Experience developing hybrid and/or native mobile applications. Preferred training, certifications and/or other special requirements: Microsoft Certified Solutions Developer (e.g., Web Applications, SharePoint Applications, Applications Lifecycle Management). Working conditions: May be required to drive between work locations within metropolitan Phoenix area. Work standard business hours Monday through Friday, and at times work after hours, on weekends and/or holidays. Participate in resolving service incidents that can occur 24x7. Essential Job Tasks Develops custom applications and carries them through the entire SDLC process (Planning, Analysis, Design, Implementation, Testing and Maintenance). Provides technical support to existing applications that were built in-house and helps identify potential service level problems before they occur. Acts as a technical/project lead that adheres to best practices, Change Control processes and policies, and Service Level Agreements (SLAs). Works closely with other team members in a collaborative and technical environment. Works with other groups and individuals of varying technical skill levels (both internal and external to the County) to coordinate plans and activities to facilitate specific business outcomes. Responsible for daily tracking of tasks/projects being worked on, as well as the effort logged against them. Assists with the implementation and/or support of vendor-provided software applications or systems. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 4/1/2019 11:59 AM Arizona
Mar 26, 2019
Full Time
Position Overview CALLING ALL DEVS! WE ARE HIRING! Applications Programmer Analyst Senior - JOB OPENING Join a team that is helping change the narrative of what it means to work for local government. Are you an innovator and love continuous improvement? Come interact with a team that participates in a high level tech environment at Maricopa County! We are looking for an Applications Programmer Analyst Senior to join our collaborative atmosphere in designing, building and enhancing our .NET based applications. The ideal candidate will combine technical skills and interact with our internal customer base working on a variety of programs. Join Maricopa County where we collaborate, innovate and elevate! The Applications Programmer Analyst Senior provides planning, architecture, development, maintenance, and support of commercial and in-house applications for the enterprise delivered via the web, Internet and intranet, and/or client-server. The Applications Programmer Analyst Senior develops applications from conception and design through the implementation phase, and prepares associated design documentation for programs. Position Qualifications Minimum education and/or experience: Bachelor's degree in Computer Science or a related field and five (5) years of IT related experience to include design, construction, and maintenance of web-based applications based on ASP.NET and JavaScript. Specialized training, certifications, and/or other special requirements: Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver's license. Preferred education and/or experience: Experience configuring and supporting web applications using ASP.NET, C#, VB.NET, MVC, .NET Core, JavaScript, HTML and CSS using Visual Studio in a professional environment. Experience developing technical Systems Development Life Cycle (SDLC) documentation. Experience with .NET Frameworks, SQL Server, and/or configuring IIS (Internet Information Services). Experience utilizing Cloud services; Containers; Microsoft SharePoint. Experience developing hybrid and/or native mobile applications. Preferred training, certifications and/or other special requirements: Microsoft Certified Solutions Developer (e.g., Web Applications, SharePoint Applications, Applications Lifecycle Management). Working conditions: May be required to drive between work locations within metropolitan Phoenix area. Work standard business hours Monday through Friday, and at times work after hours, on weekends and/or holidays. Participate in resolving service incidents that can occur 24x7. Essential Job Tasks Develops custom applications and carries them through the entire SDLC process (Planning, Analysis, Design, Implementation, Testing and Maintenance). Provides technical support to existing applications that were built in-house and helps identify potential service level problems before they occur. Acts as a technical/project lead that adheres to best practices, Change Control processes and policies, and Service Level Agreements (SLAs). Works closely with other team members in a collaborative and technical environment. Works with other groups and individuals of varying technical skill levels (both internal and external to the County) to coordinate plans and activities to facilitate specific business outcomes. Responsible for daily tracking of tasks/projects being worked on, as well as the effort logged against them. Assists with the implementation and/or support of vendor-provided software applications or systems. Selection Procedure The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances. Closing Date/Time: 4/1/2019 11:59 AM Arizona
