Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Criminal Justice Administrator (Law Enforcement) This position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will close on: Monday, August 12, 2024, at 11:59 P.M. (PST). Qualified applicants are encouraged to apply immediately. The eligible list established from this recruitment will be used to fill current and future Criminal Justice Administrator vacancies in the Probation Department. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles, and assist victims. You can learn more about the OC Probation Department by clicking here . THE OPPORTUNITY The Probation Department seeks an administrator-level supervisor with an extensive background and expertise in project management, excellent leadership, and written and oral communication skills. The primary duties of this position are administrative and technical, as applicable to the operational oversight and management of the department’s Santa Ana Office, Field Offices, and Justice Centers, as well as direct supervision of professional staff who perform work in support of sworn peace officers. The Criminal Justice Administrator will: Provide Probation Clerical Support Supervision Administrative Tasks (create, update, and maintain protocols, policies and procedures, administrative manuals, and administrative portions pertaining to the Clerical Support & Scheduling unit) Oversee implementation of new systems and coordinate across multiple divisions to ensure a smooth transition Respond to direction, feedback, and crisis situations Advise Director of developments throughout the organization Collaborate with Division Directors, Deputized Staff, and other Supervisors/Managers Prepare management and statistical reports, developing & monitoring internal controls Interface with stakeholders Communicate organizational initiatives to staff Prepare/d eliver presentations at organizational events Identify areas of improvement and provide recommendations Evaluate procedure modifications and perform continuous process improvement DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (10) ten years of experience supervising a large number of front-line staff across multiple locations and a strong familiarity with project management and employee labor relations. The ideal candidate must also have experience working within a large, complex organization or other governmental agency. In addition, to be successful in this position, candidates must demonstrate thorough knowledge and/or expertise in the following: Leadership and Supervision | Strategic Planning Providing supervision of management and non-management level staff, including conducting performance evaluations, employee development, hiring, disciplining, and termination procedures as assigned Developing and measuring organizational performance through the development and management of performance metrics Managing work systems and processes Troubleshooting and resolving program or work unit issues while informing higher-level management of issues/resolution Provide a workplace environment for staff to develop skills and learn office protocols Establish and ensure staff expectations are met by providing oversight of staff performance; train and/or arrange for appropriate staff training to ensure excellent performance of assignments, duties, and tasks. Researching trends and best practices to recommend and implement changes. Identifying methods to streamline processes to drive efficiencies. Prepare management and statistical reports Develop & monitor internal controls Effective Communication | Presentation Skills Working collaboratively and establishing rapport with Division Directors, Deputized Staff, and other Supervisors/Managers within the organization Cultivating positive relationships and meaningful partnerships across the organization Fostering trust in conveying new ideas, directions, and goals to staff Utilizing effective communication skills to communicate strategic goals to stakeholders: Courts, other County Departments, and State and Local agencies Presenting ideas and complex material clearly, concisely, logically, and persuasively both orally and in writing Possessing written communication skills to convey both substance and intent accurately Communicating clearly when issuing regular updates to the Department Director Writing standard operating procedures or policies for the department as needed Creating and delivering effective presentations at organizational events Communicating/articulating information in a succinct and organized manner Handling and Resolving Conflict | Handling Stress | Adaptability Ability to use diplomacy when dealing with challenging situations and people Adapting to a variety of critical situations and remaining composed Maintaining emotional stability and self-control under pressure, challenge, or adversity Responding positively to change and modifying behavior as the situation requires PLEASE NOTE: The competencies listed above and in the job classification description under minimum qualifications will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive and concise and highlight the areas in which you have developed expertise, matching your professional experience with the specific competencies. MINIMUM QUALIFICATIONS Click here to view the complete classification description, including the experience, education, and physical, mental, and environmental requirements for the Criminal Justice Administrator classification. License Required: For some positions possession of a valid California Driver's license. Class C or higher may be required by date of appointment. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon the successful completion of a background investigation. RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Structured Oral Interview (SOI) | (Weighted 100%) Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 8/12/2024 11:59 PM Pacific
Jul 27, 2024
Full Time
CAREER DESCRIPTION Criminal Justice Administrator (Law Enforcement) This position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment will close on: Monday, August 12, 2024, at 11:59 P.M. (PST). Qualified applicants are encouraged to apply immediately. The eligible list established from this recruitment will be used to fill current and future Criminal Justice Administrator vacancies in the Probation Department. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles, and assist victims. You can learn more about the OC Probation Department by clicking here . THE OPPORTUNITY The Probation Department seeks an administrator-level supervisor with an extensive background and expertise in project management, excellent leadership, and written and oral communication skills. The primary duties of this position are administrative and technical, as applicable to the operational oversight and management of the department’s Santa Ana Office, Field Offices, and Justice Centers, as well as direct supervision of professional staff who perform work in support of sworn peace officers. The Criminal Justice Administrator will: Provide Probation Clerical Support Supervision Administrative Tasks (create, update, and maintain protocols, policies and procedures, administrative manuals, and administrative portions pertaining to the Clerical Support & Scheduling unit) Oversee implementation of new systems and coordinate across multiple divisions to ensure a smooth transition Respond to direction, feedback, and crisis situations Advise Director of developments throughout the organization Collaborate with Division Directors, Deputized Staff, and other Supervisors/Managers Prepare management and statistical reports, developing & monitoring internal controls Interface with stakeholders Communicate organizational initiatives to staff Prepare/d eliver presentations at organizational events Identify areas of improvement and provide recommendations Evaluate procedure modifications and perform continuous process improvement DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (10) ten years of experience supervising a large number of front-line staff across multiple locations and a strong familiarity with project management and employee labor relations. The ideal candidate must also have experience working within a large, complex organization or other governmental agency. In addition, to be successful in this position, candidates must demonstrate thorough knowledge and/or expertise in the following: Leadership and Supervision | Strategic Planning Providing supervision of management and non-management level staff, including conducting performance evaluations, employee development, hiring, disciplining, and termination procedures as assigned Developing and measuring organizational performance through the development and management of performance metrics Managing work systems and processes Troubleshooting and resolving program or work unit issues while informing higher-level management of issues/resolution Provide a workplace environment for staff to develop skills and learn office protocols Establish and ensure staff expectations are met by providing oversight of staff performance; train and/or arrange for appropriate staff training to ensure excellent performance of assignments, duties, and tasks. Researching trends and best practices to recommend and implement changes. Identifying methods to streamline processes to drive efficiencies. Prepare management and statistical reports Develop & monitor internal controls Effective Communication | Presentation Skills Working collaboratively and establishing rapport with Division Directors, Deputized Staff, and other Supervisors/Managers within the organization Cultivating positive relationships and meaningful partnerships across the organization Fostering trust in conveying new ideas, directions, and goals to staff Utilizing effective communication skills to communicate strategic goals to stakeholders: Courts, other County Departments, and State and Local agencies Presenting ideas and complex material clearly, concisely, logically, and persuasively both orally and in writing Possessing written communication skills to convey both substance and intent accurately Communicating clearly when issuing regular updates to the Department Director Writing standard operating procedures or policies for the department as needed Creating and delivering effective presentations at organizational events Communicating/articulating information in a succinct and organized manner Handling and Resolving Conflict | Handling Stress | Adaptability Ability to use diplomacy when dealing with challenging situations and people Adapting to a variety of critical situations and remaining composed Maintaining emotional stability and self-control under pressure, challenge, or adversity Responding positively to change and modifying behavior as the situation requires PLEASE NOTE: The competencies listed above and in the job classification description under minimum qualifications will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive and concise and highlight the areas in which you have developed expertise, matching your professional experience with the specific competencies. MINIMUM QUALIFICATIONS Click here to view the complete classification description, including the experience, education, and physical, mental, and environmental requirements for the Criminal Justice Administrator classification. License Required: For some positions possession of a valid California Driver's license. Class C or higher may be required by date of appointment. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon the successful completion of a background investigation. RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Structured Oral Interview (SOI) | (Weighted 100%) Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 8/12/2024 11:59 PM Pacific
Data Analyst, Int. (Healthcare Provider Data Analytics) CalOptima CalOptima Health is seeking a highly motivated an experienced Data Analyst, Int. (Healthcare Provider Data Analytics) to join our team. The Data Analyst Intermediate will provide technical expertise for all data reporting and analysis functions for the Provider Data Management Services department. The incumbent will assist in data quality audit and provider data reconciliation of CalOptima Health's provider network data which includes working with internal departments and health networks to remediate data errors. The incumbent will support the department with developing and designing reports that will assist with the routine operational requirements of the organization and as required by California Department of Health Care Services (DHCS). The incumbent will conduct data analyses and develop data reports in support of major CalOptima Health initiatives. Position Information: Department: Provider Data Management Services Salary Grade: 310 - $72,096 - $115,353 ($34.66 - $55.4582) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 95% - Data Support Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Assists with designing and implementing processes and reports related to provider data to support business decisions, ensuring data integrity, consistency and compliance. Collaborates with the Provider Data Audit team to ensure accuracy and compliance for programs including but not limited to the provider directories, onboarding and term processes, health network data for network certification, network adequacy and the 274 provider file. Develops accurate, organized and easy to understand reports, identifies gaps and analyzes trends utilizing company's provider data management system (FACETS) and provider analytics software. Maintains in-depth knowledge of CalOptima Health's DHCS and/or Centers for Medicare & Medicaid Services (CMS) data reporting requirements and builds reports for DHCS accurately and on a timely basis. Identifies and recommends process improvement and automation opportunities to support end to end provider data flow and accuracy. Builds and maintains report cards, dashboards and trending analysis. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 3 years of experience working as a data analyst in the health care industry, or in a managed care environment, required. 2 years of experience writing SQL queries using tools such SQL Server Management Studio required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience building Tableau and/or Power BI dashboards. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/data-analyst-int-healthcare-provider-data-analytics-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-214a980c54752a41ae8a3b99d2246eb3
Jul 27, 2024
Full Time
Data Analyst, Int. (Healthcare Provider Data Analytics) CalOptima CalOptima Health is seeking a highly motivated an experienced Data Analyst, Int. (Healthcare Provider Data Analytics) to join our team. The Data Analyst Intermediate will provide technical expertise for all data reporting and analysis functions for the Provider Data Management Services department. The incumbent will assist in data quality audit and provider data reconciliation of CalOptima Health's provider network data which includes working with internal departments and health networks to remediate data errors. The incumbent will support the department with developing and designing reports that will assist with the routine operational requirements of the organization and as required by California Department of Health Care Services (DHCS). The incumbent will conduct data analyses and develop data reports in support of major CalOptima Health initiatives. Position Information: Department: Provider Data Management Services Salary Grade: 310 - $72,096 - $115,353 ($34.66 - $55.4582) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 95% - Data Support Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Assists with designing and implementing processes and reports related to provider data to support business decisions, ensuring data integrity, consistency and compliance. Collaborates with the Provider Data Audit team to ensure accuracy and compliance for programs including but not limited to the provider directories, onboarding and term processes, health network data for network certification, network adequacy and the 274 provider file. Develops accurate, organized and easy to understand reports, identifies gaps and analyzes trends utilizing company's provider data management system (FACETS) and provider analytics software. Maintains in-depth knowledge of CalOptima Health's DHCS and/or Centers for Medicare & Medicaid Services (CMS) data reporting requirements and builds reports for DHCS accurately and on a timely basis. Identifies and recommends process improvement and automation opportunities to support end to end provider data flow and accuracy. Builds and maintains report cards, dashboards and trending analysis. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 3 years of experience working as a data analyst in the health care industry, or in a managed care environment, required. 2 years of experience writing SQL queries using tools such SQL Server Management Studio required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience building Tableau and/or Power BI dashboards. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/data-analyst-int-healthcare-provider-data-analytics-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-214a980c54752a41ae8a3b99d2246eb3
Medical Case Manager-LTSS Emergency Department Program CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager-LTSS Emergency Department Program to join our team. The Medical Case Manager for Long Term Services Supports (LTSS) Emergency Department Program is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (emergency department, Community Adult Based Services (CBAS), CalAIM, complex discharge and long-term care (LTC) members residing in nursing facilities under custodial care) including members in OneCare programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will be embedded in the assigned emergency department 80-90% of the time. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from emergency departments and LTC facilities. The incumbent will serve as the subject matter expert and act as a liaison to Orange County based community agencies, emergency departments, CalAIM program and providers, CBAS centers, Multi-purpose Senior Service Program (MSSP), In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Community Worker Duties & Responsibilities: 85% - Care Management & Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and the California Department of Health Care Services (DHCS) approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), health risk assessment (HRA), individual plans of care, etc. Participates in hospital and emergency department rounds. Collaborates with hospitals and emergency departments on complex discharges. Participates in discharge planning for CalOptima Health members that may be discharged to the community or from hospitals to nursing facilities; discharge planning may include services for CalAIM, transportation, pharmacy, primary care physician (PCP) appointments, community resources, social determinants of health (SDoH) assessments, LTC, MSSP and CBAS. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and Enhanced Care Management (ECM). Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines; this includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions and care coordination in the Medical Management System (i.e., JIVA, etc.). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements goals by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Retrieves and monitors incoming inquiries from various sources (i.e., Zeomega Jiva care management system, email, etc.) Participates in training of internal staff and works collaboratively with other CalOptima Health departments to meet member's needs. Serves as a subject matter expert and acts as a liaison between the LTSS department and other CalOptima Health departments to assist with issues, concerns and inquiries. Ensures confidentiality of all protected health information (PHI). Maintains confidentiality of the member's medical information. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 95% of the time. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in LTC, community health (hospital), managed care Medi-Cal, Medicare programs or case management. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-ltss-emergency-department-program-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-68d1dba5ea879642b7169876720636d7
Jul 27, 2024
Full Time
Medical Case Manager-LTSS Emergency Department Program CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager-LTSS Emergency Department Program to join our team. The Medical Case Manager for Long Term Services Supports (LTSS) Emergency Department Program is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (emergency department, Community Adult Based Services (CBAS), CalAIM, complex discharge and long-term care (LTC) members residing in nursing facilities under custodial care) including members in OneCare programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will be embedded in the assigned emergency department 80-90% of the time. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from emergency departments and LTC facilities. The incumbent will serve as the subject matter expert and act as a liaison to Orange County based community agencies, emergency departments, CalAIM program and providers, CBAS centers, Multi-purpose Senior Service Program (MSSP), In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Community Worker Duties & Responsibilities: 85% - Care Management & Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and the California Department of Health Care Services (DHCS) approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), health risk assessment (HRA), individual plans of care, etc. Participates in hospital and emergency department rounds. Collaborates with hospitals and emergency departments on complex discharges. Participates in discharge planning for CalOptima Health members that may be discharged to the community or from hospitals to nursing facilities; discharge planning may include services for CalAIM, transportation, pharmacy, primary care physician (PCP) appointments, community resources, social determinants of health (SDoH) assessments, LTC, MSSP and CBAS. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and Enhanced Care Management (ECM). Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines; this includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions and care coordination in the Medical Management System (i.e., JIVA, etc.). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements goals by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Retrieves and monitors incoming inquiries from various sources (i.e., Zeomega Jiva care management system, email, etc.) Participates in training of internal staff and works collaboratively with other CalOptima Health departments to meet member's needs. Serves as a subject matter expert and acts as a liaison between the LTSS department and other CalOptima Health departments to assist with issues, concerns and inquiries. Ensures confidentiality of all protected health information (PHI). Maintains confidentiality of the member's medical information. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 95% of the time. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in LTC, community health (hospital), managed care Medi-Cal, Medicare programs or case management. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-ltss-emergency-department-program-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-68d1dba5ea879642b7169876720636d7
Social Worker (LTSS Emergency Department Program) CalOptima CalOptima Health is seeking a highly motivated an experienced Social Worker (LTSS Emergency Department Program) to join our team. The Social Worker for Long Term Services Supports (LTSS) Emergency Department Program will provide care coordination for members who are discharging from assigned hospital emergency departments and enrolled in one or more of the LTSS Programs. The incumbent will be embedded in the assigned emergency department 80-90% of the time. The incumbent will collaborate with the appropriate CalOptima Health departments, LTSS representatives and other health care professionals to coordinate referrals and benefits for CalOptima Health and the health networks. The incumbent will assist in facilitating collaboration of other departmental representatives and may be a part of the Interdisciplinary Care Team (ICT) for Community Based Adult Services (CBAS), Long-term Care (LTC), Multi-purpose Senior Service Program (MSSP) and/or In-Home Supportive Services (IHSS). The incumbent will obtain and review completed LTSS assessments, which include but are not limited to MSSP, CBAS and IHSS, and provide coordination of care and referrals to other community-based services. Position Information: Department: Long Term Care Salary Grade: 309 - $68,015 - $108,824 ($32.70 - $52.3192) Work Arrangement: Community Worker Duties & Responsibilities: 85% - Care Management Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides education to members, families and providers about the LTSS programs. Participates in hospital and emergency department rounds. Collaborates with hospitals and emergency departments on complex discharges. Participates in discharge planning for LTC members who may be discharging to the community or CalOptima Health members who may be discharging from hospitals to LTC nursing facilities; discharge planning may include services for CalAIM, transportation, pharmacy, primary care physician (PCP) appointments, community resources, social determinants of health (SDoH) assessments, LTC, MSSP and CBAS. Obtains LTSS member assessments and care plans. Shares with health networks and managed care plans for the assigned population in accordance with the department's protocol. Documents all contacts and case information in the appropriate Zeomega Jiva care management system in Utilization and Case Management modules, using standard charting formats. Participates in the ICT meetings; assists with evaluations and investigations, provides recommendations for cases, updates members' healthcare needs and maintains documentation to demonstrate activities of the ICT. Works with assigned LTSS representative to ensure the member's right to self-direct. Develops and maintains network of current community resources and services where CalOptima Health members can be referred for assistance. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Retrieves and monitors incoming inquiries from various sources (i.e., Zeomega Jiva care management system, email, etc.). Participates in training of internal staff and works collaboratively with other CalOptima Health departments to meet member's needs. Acts as a liaison between the LTSS department and other CalOptima Health departments to assist with issues, concerns and inquiries. Ensures confidentiality of all protected health information (PHI). 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master of Social Work required. 3 years of clinical experience working with the needs of seniors or persons with disabilities (SPDs) in a customer/member service capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 95% of the time. Preferred Qualifications: HMO, Medi-Cal, Medicare, case management and health services (hospital) experience. Experience performing psychosocial assessments. Experience working with members in a multi-disciplinary care team setting. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/social-worker-ltss-emergency-department-program-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e8aaa01c8d4ad343a0e80ccdcca368f7
Jul 27, 2024
Social Worker (LTSS Emergency Department Program) CalOptima CalOptima Health is seeking a highly motivated an experienced Social Worker (LTSS Emergency Department Program) to join our team. The Social Worker for Long Term Services Supports (LTSS) Emergency Department Program will provide care coordination for members who are discharging from assigned hospital emergency departments and enrolled in one or more of the LTSS Programs. The incumbent will be embedded in the assigned emergency department 80-90% of the time. The incumbent will collaborate with the appropriate CalOptima Health departments, LTSS representatives and other health care professionals to coordinate referrals and benefits for CalOptima Health and the health networks. The incumbent will assist in facilitating collaboration of other departmental representatives and may be a part of the Interdisciplinary Care Team (ICT) for Community Based Adult Services (CBAS), Long-term Care (LTC), Multi-purpose Senior Service Program (MSSP) and/or In-Home Supportive Services (IHSS). The incumbent will obtain and review completed LTSS assessments, which include but are not limited to MSSP, CBAS and IHSS, and provide coordination of care and referrals to other community-based services. Position Information: Department: Long Term Care Salary Grade: 309 - $68,015 - $108,824 ($32.70 - $52.3192) Work Arrangement: Community Worker Duties & Responsibilities: 85% - Care Management Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides education to members, families and providers about the LTSS programs. Participates in hospital and emergency department rounds. Collaborates with hospitals and emergency departments on complex discharges. Participates in discharge planning for LTC members who may be discharging to the community or CalOptima Health members who may be discharging from hospitals to LTC nursing facilities; discharge planning may include services for CalAIM, transportation, pharmacy, primary care physician (PCP) appointments, community resources, social determinants of health (SDoH) assessments, LTC, MSSP and CBAS. Obtains LTSS member assessments and care plans. Shares with health networks and managed care plans for the assigned population in accordance with the department's protocol. Documents all contacts and case information in the appropriate Zeomega Jiva care management system in Utilization and Case Management modules, using standard charting formats. Participates in the ICT meetings; assists with evaluations and investigations, provides recommendations for cases, updates members' healthcare needs and maintains documentation to demonstrate activities of the ICT. Works with assigned LTSS representative to ensure the member's right to self-direct. Develops and maintains network of current community resources and services where CalOptima Health members can be referred for assistance. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Retrieves and monitors incoming inquiries from various sources (i.e., Zeomega Jiva care management system, email, etc.). Participates in training of internal staff and works collaboratively with other CalOptima Health departments to meet member's needs. Acts as a liaison between the LTSS department and other CalOptima Health departments to assist with issues, concerns and inquiries. Ensures confidentiality of all protected health information (PHI). 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master of Social Work required. 3 years of clinical experience working with the needs of seniors or persons with disabilities (SPDs) in a customer/member service capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 95% of the time. Preferred Qualifications: HMO, Medi-Cal, Medicare, case management and health services (hospital) experience. Experience performing psychosocial assessments. Experience working with members in a multi-disciplinary care team setting. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 8, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/social-worker-ltss-emergency-department-program-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e8aaa01c8d4ad343a0e80ccdcca368f7
Intern (Government Affairs) CalOptima CalOptima Health is seeking a highly motivated an experienced Intern (Government Affairs) to join our team. The overall purpose and objective of the Intern is to gain work experience in the field prior to graduating. This is an opportunity to utilize and apply the skills and knowledge learned in the classroom setting and apply it in the workforce. The Intern's primary responsibility will be to handle department assigned projects, given a moderate degree of independence. The Intern will frequently meet with supervisors to go over the status and progress of assignments. Under the general oversight of the Government Affairs department, the Intern will be exposed to the federal and state legislative processes as well as current health policy discussions with internal staff and various external trade associations. The Intern will assist department staff by researching health care policy topics, drafting communications and providing overall administrative support. The Intern may also support the Strategic Development department with the planning, development and implementation of organization-wide strategic goals and objectives, as needed. Position Information: Department: Government Affairs Salary Grade: 301 - $47,840 - $64,584 ($23.00 - $31.0500) Work Arrangement: Full Office Duties & Responsibilities: 95% - Department Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity, and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Assists with department related projects as assigned. Meets deadlines and completes sub-tasks of projects assigned. Participates in meetings with the supervisor to go over status and progress of work assigned. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. Enrolled in a college or university two- or four-year degree program, an accredited vocational institution or a graduate program with coursework in political science, public policy, health administration and/or related studies required. A statement of interest for this internship (2 pages maximum). One academic letter of recommendation. Preferred Qualifications: One professional letter of recommendation. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/intern-government-affairs-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-15338c9155da1f4b88a40c6c97a7b695
Jul 25, 2024
Intern
Intern (Government Affairs) CalOptima CalOptima Health is seeking a highly motivated an experienced Intern (Government Affairs) to join our team. The overall purpose and objective of the Intern is to gain work experience in the field prior to graduating. This is an opportunity to utilize and apply the skills and knowledge learned in the classroom setting and apply it in the workforce. The Intern's primary responsibility will be to handle department assigned projects, given a moderate degree of independence. The Intern will frequently meet with supervisors to go over the status and progress of assignments. Under the general oversight of the Government Affairs department, the Intern will be exposed to the federal and state legislative processes as well as current health policy discussions with internal staff and various external trade associations. The Intern will assist department staff by researching health care policy topics, drafting communications and providing overall administrative support. The Intern may also support the Strategic Development department with the planning, development and implementation of organization-wide strategic goals and objectives, as needed. Position Information: Department: Government Affairs Salary Grade: 301 - $47,840 - $64,584 ($23.00 - $31.0500) Work Arrangement: Full Office Duties & Responsibilities: 95% - Department Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity, and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Assists with department related projects as assigned. Meets deadlines and completes sub-tasks of projects assigned. Participates in meetings with the supervisor to go over status and progress of work assigned. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. Enrolled in a college or university two- or four-year degree program, an accredited vocational institution or a graduate program with coursework in political science, public policy, health administration and/or related studies required. A statement of interest for this internship (2 pages maximum). One academic letter of recommendation. Preferred Qualifications: One professional letter of recommendation. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/intern-government-affairs-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-15338c9155da1f4b88a40c6c97a7b695
Medical Authorization Assistant (Multipurpose Senior Services Program) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Authorization Assistant (Multipurpose Senior Services Program) to join our team. The Medical Authorization Assistant (Multipurpose Senior Services Program) will provide office and case management support services. The incumbent will serve as a contact between members, physicians, providers and CalOptima Health's staff to gather information and serve as an interpreter as needed. Under the manager's direction, the incumbent will be responsible for providing effective, efficient and courteous interaction with providers, members and families and other CalOptima Health staff. The incumbent will perform medical administrative and routine tasks specific to the assigned program and may also perform administrative support functions. Position Information: Department: MSSP Salary Grade: 302 - $49,754 - $69,655 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Receives cases via fax, phone or electronically and enters new case information into the MSSPCare Online and Jiva systems. Conducts individual interviews/assessments with CalOptima Health members and providers to obtain intake information. Obtains information on requested services according to CalOptima Health's services department guidelines, performs data entry into MSSPCare Online and Jiva and verifies eligibility. Contacts the health networks and CalOptima Health's Customer Service regarding health network enrollments. Assists the Medical Case Managers and Social Workers in gathering medical records, obtaining appropriate information on diagnoses and procedures and following up on phone calls. Documents all contacts and case information in the appropriate MSSPCare Online and Jiva scripts or activity as appropriate. Performs data entry into the appropriate databases for monitoring and tracking, trending of cases and other relevant databases as needed. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Generates monthly and other required reports from the databases as requested by the Medical Case Managers, Social Workers and/or health networks. Provides customer service to providers and members. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in case management support services required, preferably in a health care or managed care setting. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-authorization-assistant-multipurpose-senior-services-program-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0037c07df0e04f408d1183b679ff8fb5
Jul 25, 2024
Full Time
Medical Authorization Assistant (Multipurpose Senior Services Program) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Authorization Assistant (Multipurpose Senior Services Program) to join our team. The Medical Authorization Assistant (Multipurpose Senior Services Program) will provide office and case management support services. The incumbent will serve as a contact between members, physicians, providers and CalOptima Health's staff to gather information and serve as an interpreter as needed. Under the manager's direction, the incumbent will be responsible for providing effective, efficient and courteous interaction with providers, members and families and other CalOptima Health staff. The incumbent will perform medical administrative and routine tasks specific to the assigned program and may also perform administrative support functions. Position Information: Department: MSSP Salary Grade: 302 - $49,754 - $69,655 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Receives cases via fax, phone or electronically and enters new case information into the MSSPCare Online and Jiva systems. Conducts individual interviews/assessments with CalOptima Health members and providers to obtain intake information. Obtains information on requested services according to CalOptima Health's services department guidelines, performs data entry into MSSPCare Online and Jiva and verifies eligibility. Contacts the health networks and CalOptima Health's Customer Service regarding health network enrollments. Assists the Medical Case Managers and Social Workers in gathering medical records, obtaining appropriate information on diagnoses and procedures and following up on phone calls. Documents all contacts and case information in the appropriate MSSPCare Online and Jiva scripts or activity as appropriate. Performs data entry into the appropriate databases for monitoring and tracking, trending of cases and other relevant databases as needed. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Generates monthly and other required reports from the databases as requested by the Medical Case Managers, Social Workers and/or health networks. Provides customer service to providers and members. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in case management support services required, preferably in a health care or managed care setting. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-authorization-assistant-multipurpose-senior-services-program-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0037c07df0e04f408d1183b679ff8fb5
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR CONSTRUCTION INSPECTOR Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current Senior Construction Inspector vacancy within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications within the Construction Inspector series. DEADLINE TO APPLY This recruitment will close on Tuesday, August 6, 2024, at 11:59PM PST. OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, to cities, and to other County agencies and departments. The primary mission of the department is to protect and enrich the community through efficient delivery and maintenance of public works infrastructure, planning, and development services. OC Public Works' core values are integrity, accountability, service, and trust. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities Facility; OC Infrastructure Programs; OC Construction; OC Operations & Maintenance; OC Survey; and OC Environmental Resources. The Department currently has a workforce in excess of 950 positions. Click here for more information on OC Public Works. Click here for more information on the County of Orange. THE OPPORTUNITY The Senior Construction Inspector is responsible for the independent inspection and construction management of horizontal public works construction projects. These projects include roadways, bikeways, bridges, and flood control channels. The Senior Construction Inspector serves as the main County contact on the construction site with the contractor for daily construction activities and with the public. This position also ensures that the contractor’s work complies with public works standards, the technical requirements in the specifications, and all applicable water quality and environmental requirements. The immediate vacancies are in the Capital Projects Management department. The primary duties of the Senior Construction Inspector could vary depending on the specific assignment. These duties include but are not limited to: Enforcing project compliance with approved contract plans, specifications, codes, and ordinances. Interpreting construction plans and drawings. Inspecting various public works facilities which include roads, bridges, retaining walls, box culverts, storm drains, catch basins, curbs and gutters, sidewalks, driveways, landscaping, and other civil infrastructure. Reviewing subdivision, permit, and grading plans for concept and adherence to approved County standards specifications (Subdivision/Permits Inspection). Exercising limited supervision and mentoring efforts over assigned entry level Construction Inspectors, which include training on construction inspection principles, computing routine field calculations and familiarization of work policies/procedures required of the position. Coordinating project construction with outside stakeholders (utility companies, other departments, and government agencies) to maximize effective customer service. Scheduling and initiating field survey requests and material inspection/compaction testing. Other duties include, but are not limited to: Reviewing and processing material submittals. Reviewing contractor proposals. Computing the contractor’s work progress and calculating monthly progress payments. Performing constructability peer reviews of plans and specifications for new construction projects. Correlating and preparing record drawings. Responding to onsite public complaints and construction questions/inquiries. Reporting unsafe construction practices. Evaluating project site BMPs and composing stormwater reports. Monitoring temporary traffic control systems. Assessing pre-existing field conditions for potential conflicts with new construction improvements. Ensuring compliance with National Pollutant Discharge Elimination System (NPDES). Maintaining adherence to approved SWPPP or ESCP plan. Composing electronic daily "Inspection Daily Report (IDR)." Emergency special project inspection services. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will meet all of the below-linked minimum qualifications. Incumbents in this position must also p ossess and maintain a valid Qualified SWPPP Practitioner (QSP) certification within one (1) year of appointment. The following degrees/certifications are highly desirable, but not required: Possession of a degree or certification in a construction-related field CISEC Certification QSP Certification Asphalt, Concrete, and/or Soils Field Testing Certification In addition to the minimum qualifications, the ideal candidate will demonstrate and possess strong job and technical knowledge, along with experience in the following core competencies: Technical Expertise Inspection of Public Works Road or Flood Control construction work performed under contract to the County. Knowledge and application of modern construction methods, techniques, practices, and the use and properties of a variety of construction materials. Extensive knowledge of roads, bridges, retaining walls, box culverts, storm drains, catch basins, curbs and gutters, sidewalks, driveways, landscaping, and other civil infrastructure. Extensive knowledge of subdivision maps, permits, arterial highway plans, master plans, drainage plans and grading plans. Interpretation of engineering plans, specifications, engineer’s estimates, County of Orange Standard Plans, APWA Greenbook standard specifications and Standard Plans, Caltrans Standard Plans, records of survey, and material test results. Knowledge of stormwater principles and the National Pollutant Discharge Elimination System (NPDES). Proficiency in hardware and software such as: MS Office Suite (Word, Excel, Outlook, PowerPoint), mobile phone, digital camera, laptop, and web-based programs and applications. Ability to measure, calculate, and quantify pay items for monthly progress payments, and final payments. Analysis and Problem Solving Maintain moderately complex records requiring independent judgment and accuracy. Identify problems, gather relevant information, establish facts, and draw valid conclusions. Demonstrate decisiveness and soundness in judgment. Communication Effective and professional oral and written communication skills. Follows detailed oral and written directions. Establish and maintain effective working relationships with internal and external staff, and representatives of other agencies and departments. MINIMUM QUALIFICATIONS Click here to access the complete classification description for Senior Construction Inspector . REQUIRED LICENSE Possess and maintain a valid California Driver's license, Class C or higher by date of appointment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Click here to review the policy. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and/or desirable qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linette Lavey at (714) 667-9751 or Linette.Lavey@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 8/6/2024 11:59 PM Pacific
Jul 24, 2024
Full Time
CAREER DESCRIPTION SENIOR CONSTRUCTION INSPECTOR Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current Senior Construction Inspector vacancy within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications within the Construction Inspector series. DEADLINE TO APPLY This recruitment will close on Tuesday, August 6, 2024, at 11:59PM PST. OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, to cities, and to other County agencies and departments. The primary mission of the department is to protect and enrich the community through efficient delivery and maintenance of public works infrastructure, planning, and development services. OC Public Works' core values are integrity, accountability, service, and trust. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities Facility; OC Infrastructure Programs; OC Construction; OC Operations & Maintenance; OC Survey; and OC Environmental Resources. The Department currently has a workforce in excess of 950 positions. Click here for more information on OC Public Works. Click here for more information on the County of Orange. THE OPPORTUNITY The Senior Construction Inspector is responsible for the independent inspection and construction management of horizontal public works construction projects. These projects include roadways, bikeways, bridges, and flood control channels. The Senior Construction Inspector serves as the main County contact on the construction site with the contractor for daily construction activities and with the public. This position also ensures that the contractor’s work complies with public works standards, the technical requirements in the specifications, and all applicable water quality and environmental requirements. The immediate vacancies are in the Capital Projects Management department. The primary duties of the Senior Construction Inspector could vary depending on the specific assignment. These duties include but are not limited to: Enforcing project compliance with approved contract plans, specifications, codes, and ordinances. Interpreting construction plans and drawings. Inspecting various public works facilities which include roads, bridges, retaining walls, box culverts, storm drains, catch basins, curbs and gutters, sidewalks, driveways, landscaping, and other civil infrastructure. Reviewing subdivision, permit, and grading plans for concept and adherence to approved County standards specifications (Subdivision/Permits Inspection). Exercising limited supervision and mentoring efforts over assigned entry level Construction Inspectors, which include training on construction inspection principles, computing routine field calculations and familiarization of work policies/procedures required of the position. Coordinating project construction with outside stakeholders (utility companies, other departments, and government agencies) to maximize effective customer service. Scheduling and initiating field survey requests and material inspection/compaction testing. Other duties include, but are not limited to: Reviewing and processing material submittals. Reviewing contractor proposals. Computing the contractor’s work progress and calculating monthly progress payments. Performing constructability peer reviews of plans and specifications for new construction projects. Correlating and preparing record drawings. Responding to onsite public complaints and construction questions/inquiries. Reporting unsafe construction practices. Evaluating project site BMPs and composing stormwater reports. Monitoring temporary traffic control systems. Assessing pre-existing field conditions for potential conflicts with new construction improvements. Ensuring compliance with National Pollutant Discharge Elimination System (NPDES). Maintaining adherence to approved SWPPP or ESCP plan. Composing electronic daily "Inspection Daily Report (IDR)." Emergency special project inspection services. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will meet all of the below-linked minimum qualifications. Incumbents in this position must also p ossess and maintain a valid Qualified SWPPP Practitioner (QSP) certification within one (1) year of appointment. The following degrees/certifications are highly desirable, but not required: Possession of a degree or certification in a construction-related field CISEC Certification QSP Certification Asphalt, Concrete, and/or Soils Field Testing Certification In addition to the minimum qualifications, the ideal candidate will demonstrate and possess strong job and technical knowledge, along with experience in the following core competencies: Technical Expertise Inspection of Public Works Road or Flood Control construction work performed under contract to the County. Knowledge and application of modern construction methods, techniques, practices, and the use and properties of a variety of construction materials. Extensive knowledge of roads, bridges, retaining walls, box culverts, storm drains, catch basins, curbs and gutters, sidewalks, driveways, landscaping, and other civil infrastructure. Extensive knowledge of subdivision maps, permits, arterial highway plans, master plans, drainage plans and grading plans. Interpretation of engineering plans, specifications, engineer’s estimates, County of Orange Standard Plans, APWA Greenbook standard specifications and Standard Plans, Caltrans Standard Plans, records of survey, and material test results. Knowledge of stormwater principles and the National Pollutant Discharge Elimination System (NPDES). Proficiency in hardware and software such as: MS Office Suite (Word, Excel, Outlook, PowerPoint), mobile phone, digital camera, laptop, and web-based programs and applications. Ability to measure, calculate, and quantify pay items for monthly progress payments, and final payments. Analysis and Problem Solving Maintain moderately complex records requiring independent judgment and accuracy. Identify problems, gather relevant information, establish facts, and draw valid conclusions. Demonstrate decisiveness and soundness in judgment. Communication Effective and professional oral and written communication skills. Follows detailed oral and written directions. Establish and maintain effective working relationships with internal and external staff, and representatives of other agencies and departments. MINIMUM QUALIFICATIONS Click here to access the complete classification description for Senior Construction Inspector . REQUIRED LICENSE Possess and maintain a valid California Driver's license, Class C or higher by date of appointment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Click here to review the policy. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and/or desirable qualifications. After screening, candidates who meet the minimum qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linette Lavey at (714) 667-9751 or Linette.Lavey@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 8/6/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR AUDIT OFFICER (Business Services Administrator) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill a vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE OPPORTUNITY The Business Services Administrator (Senior Audit Officer) is essential to the overall success in delivering high quality audits and continuous improvement to the Department. This role will supervise and provide guidance to audit officers by ensuring adequacy, integrity, and effectiveness for all internal audit activities. THE DIVISION The Strategy, Accountability, Focus, and Evaluation (S.A.F.E.) Division reviews, enhances, and creates Department policies, improves safety through compliance with all mandates, and reduces liability. It produces statistical reports, analyzes trends, and assists injured employees in their recovery and return to work. It investigates alleged misconduct by Department employees, conducts operational audits and reviews, and tracks performance in support of our commitment to public service. The division comprises the Risk Management, S.A.F.E., S.T.A.R., and Internal Affairs Bureaus. The Sustainability, Transparency, Accountability, and Review (S.T.A.R.) Bureau operates as an independent and objective entity that provides reasonable assurances and advisory needs to the Department. The bureau is responsible for the following services: Risk Assessments - Identify and prioritize risks that may prevent the Department from achieving its objectives and goals. Compliance Reviews - Assess operations to determine adherence to policies and procedures, regulations, and mandates. Operational Reviews - Assess operations to determine efficiencies and effectiveness and identify areas of success and areas that need improvement. Internal Control Reviews - Evaluate if internal control standards are operating as intended and identify potential gaps. Process Improvements - Identify opportunities for policy and process enhancements. The bureau works closely with Department stakeholders to mitigate risks and monitor areas that may require corrective action. It generates performance results of audit engagements, which includes metrics to illustrate current trends and data analysis for management review. GENERAL DUTIES The Business Services Administrator (Senior Audit Officer) will perform the following key duties and responsibilities: Supervise less experienced auditors to ensure audit policies and procedures are followed and facilitate training for the best practices in the evaluation of operations, compliance, and IT systems. Perform annual risk assessments and identify internal controls for appropriate risk mitigation and monitor changes to risks or emerging risks throughout the year. Plan, organize, review, multiple operational and compliance audits, and other special projects. Research and review policies and procedures and existing laws and regulations relevant to local government and to keep abreast of any changes. Assist with the development of the Annual Audit Plan and track milestones and timelines for audit completion. Manage and coordinate audit engagement activity including the review of workpapers to ensure they are properly prepared and verify evidence is sufficient, relevant, and most reliable to support audit findings. Ensure audit engagements are in accordance with Generally Accepted Government Auditing Standards and internal audit policies. Perform quality assurance reviews; verify adequate and consistent methodology is applied. Monitor audit findings, observations, issues, and other areas that measure program performance, work with division leaders and senior management for timely resolution. Assist to develop recommendations for implementation and identify opportunities for process improvement. Review audit reports for clear and concise messaging, analyze statistical data for trend movements and prepare executive management presentations. Establish professional relationships with senior management and internal stakeholders. MINIMUM QUALIFICATIONS Education and Experience One (1) year of experience as a Business Services Analyst or its equivalent with the County of Orange. Or Four (4) years of professional business services experience related to assignment. A Bachelor’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for one (1) years of the required experience. A Master’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for two (2) years of the required experience. License/Certification For some positions, possession of a valid California Driver's license, Class C or higher may be required by date of appointment. For some positions, valid certifications, certificates or professional licenses in relevant areas may be required by date of appointment. Click here to learn more about the Minimum Qualifications. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate may possess: Local government (city, county, agency) auditing experience. Knowledge of Information Technology (IT) systems, or cybersecurity auditing. Knowledge of the Generally Accepted Government Auditing Standards. Knowledge of risk management frameworks or internal controls frameworks. Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), or other certification equivalent is a plus. In addition, the ideal candidate will have thorough knowledge of and experience in the following core competencies: Professionalism Ability to detect potential impairment to the internal audit’s independence. Assess and maintain internal audit objectivity. Consistently demonstrate ethical behavior as an internal auditor. Apply due professional care through examinations and verifications. Leadership and Communication Assist with alignment with the internal audit strategic plan with the Department’s strategy. Lead confidently by taking personal responsibility for decisions and actions. Oversee adherence to quality assurance procedures. Ability to identify risks and current trends for future engagements. Communicate effectively and develop relationships with key stakeholders. Deliver appropriate communications to stakeholders to drive transparency. Performance Gain understanding of relevant regulations, policies, and processes. Manage internal audit engagements in conformance with the standards. Exhibit innovative practices to achieve efficiency. Recognize the importance of monitoring and follow-up on audit engagement outcomes (as needed). Quickly adapt to changes and adjust internal audit activity priorities (as needed). Skills and Abilities Proficiency level in Microsoft Office: Excel, PowerPoint, Word. Excellent verbal and written communication skills required for high visibility to Executive Command, Division Commanders, and Stakeholders. Strong project management or organizational skills for a rapidly changing environment. Ability to solve problems based on limited complex or contradicting information and analyze large data sets to interpret and develop inferences. Supervisory Experience PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise, and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. Environmental and Working Conditions Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Function effectively in a standard office environment. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Application Appraisal Panel | Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information). Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 24, 2024
Full Time
CAREER DESCRIPTION SENIOR AUDIT OFFICER (Business Services Administrator) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill a vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE OPPORTUNITY The Business Services Administrator (Senior Audit Officer) is essential to the overall success in delivering high quality audits and continuous improvement to the Department. This role will supervise and provide guidance to audit officers by ensuring adequacy, integrity, and effectiveness for all internal audit activities. THE DIVISION The Strategy, Accountability, Focus, and Evaluation (S.A.F.E.) Division reviews, enhances, and creates Department policies, improves safety through compliance with all mandates, and reduces liability. It produces statistical reports, analyzes trends, and assists injured employees in their recovery and return to work. It investigates alleged misconduct by Department employees, conducts operational audits and reviews, and tracks performance in support of our commitment to public service. The division comprises the Risk Management, S.A.F.E., S.T.A.R., and Internal Affairs Bureaus. The Sustainability, Transparency, Accountability, and Review (S.T.A.R.) Bureau operates as an independent and objective entity that provides reasonable assurances and advisory needs to the Department. The bureau is responsible for the following services: Risk Assessments - Identify and prioritize risks that may prevent the Department from achieving its objectives and goals. Compliance Reviews - Assess operations to determine adherence to policies and procedures, regulations, and mandates. Operational Reviews - Assess operations to determine efficiencies and effectiveness and identify areas of success and areas that need improvement. Internal Control Reviews - Evaluate if internal control standards are operating as intended and identify potential gaps. Process Improvements - Identify opportunities for policy and process enhancements. The bureau works closely with Department stakeholders to mitigate risks and monitor areas that may require corrective action. It generates performance results of audit engagements, which includes metrics to illustrate current trends and data analysis for management review. GENERAL DUTIES The Business Services Administrator (Senior Audit Officer) will perform the following key duties and responsibilities: Supervise less experienced auditors to ensure audit policies and procedures are followed and facilitate training for the best practices in the evaluation of operations, compliance, and IT systems. Perform annual risk assessments and identify internal controls for appropriate risk mitigation and monitor changes to risks or emerging risks throughout the year. Plan, organize, review, multiple operational and compliance audits, and other special projects. Research and review policies and procedures and existing laws and regulations relevant to local government and to keep abreast of any changes. Assist with the development of the Annual Audit Plan and track milestones and timelines for audit completion. Manage and coordinate audit engagement activity including the review of workpapers to ensure they are properly prepared and verify evidence is sufficient, relevant, and most reliable to support audit findings. Ensure audit engagements are in accordance with Generally Accepted Government Auditing Standards and internal audit policies. Perform quality assurance reviews; verify adequate and consistent methodology is applied. Monitor audit findings, observations, issues, and other areas that measure program performance, work with division leaders and senior management for timely resolution. Assist to develop recommendations for implementation and identify opportunities for process improvement. Review audit reports for clear and concise messaging, analyze statistical data for trend movements and prepare executive management presentations. Establish professional relationships with senior management and internal stakeholders. MINIMUM QUALIFICATIONS Education and Experience One (1) year of experience as a Business Services Analyst or its equivalent with the County of Orange. Or Four (4) years of professional business services experience related to assignment. A Bachelor’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for one (1) years of the required experience. A Master’s degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for two (2) years of the required experience. License/Certification For some positions, possession of a valid California Driver's license, Class C or higher may be required by date of appointment. For some positions, valid certifications, certificates or professional licenses in relevant areas may be required by date of appointment. Click here to learn more about the Minimum Qualifications. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate may possess: Local government (city, county, agency) auditing experience. Knowledge of Information Technology (IT) systems, or cybersecurity auditing. Knowledge of the Generally Accepted Government Auditing Standards. Knowledge of risk management frameworks or internal controls frameworks. Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), or other certification equivalent is a plus. In addition, the ideal candidate will have thorough knowledge of and experience in the following core competencies: Professionalism Ability to detect potential impairment to the internal audit’s independence. Assess and maintain internal audit objectivity. Consistently demonstrate ethical behavior as an internal auditor. Apply due professional care through examinations and verifications. Leadership and Communication Assist with alignment with the internal audit strategic plan with the Department’s strategy. Lead confidently by taking personal responsibility for decisions and actions. Oversee adherence to quality assurance procedures. Ability to identify risks and current trends for future engagements. Communicate effectively and develop relationships with key stakeholders. Deliver appropriate communications to stakeholders to drive transparency. Performance Gain understanding of relevant regulations, policies, and processes. Manage internal audit engagements in conformance with the standards. Exhibit innovative practices to achieve efficiency. Recognize the importance of monitoring and follow-up on audit engagement outcomes (as needed). Quickly adapt to changes and adjust internal audit activity priorities (as needed). Skills and Abilities Proficiency level in Microsoft Office: Excel, PowerPoint, Word. Excellent verbal and written communication skills required for high visibility to Executive Command, Division Commanders, and Stakeholders. Strong project management or organizational skills for a rapidly changing environment. Ability to solve problems based on limited complex or contradicting information and analyze large data sets to interpret and develop inferences. Supervisory Experience PLEASE NOTE: The competencies listed above will be used to select the ideal candidate. Your application and answers to the supplemental questions should be descriptive, concise, and highlight the areas you have developed expertise, matching your professional experience with the specific competencies listed above. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation. Environmental and Working Conditions Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Function effectively in a standard office environment. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Application Appraisal Panel | Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information). Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Public Affairs Staff Specialist (STAFF SPECIALIST) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Staff Specialist vacancies within John Wayne Airport and may also be used to fill positions in similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will close on Mon day, July 29, 2024 at 11:59 PM (PT). Qualified candidates are encouraged to apply immediately. The Airport John Wayne Airport (JWA) has approximately 180 dedicated staff and is home to 11 commercial airlines, two all-cargo carriers, two full-service fixed base operators, and over 440 general aviation aircraft. JWA is owned and operated by the County of Orange and is a modern, 20-gate, medium-hub commercial and general aviation airport. In 2023, JWA served over 11.36 million passengers. Airlines fly to over 40 non-stop destinations. Since 2017, JWA has been consistently ranked first or second in overall customer satisfaction for its size. JWA is one of the top-50 busiest commercial airports in the country in terms of both passenger enplanements and total operations and is also one of the nation’s busiest General Aviation airports. JWA has an annual operating budget of approximately $145M and, operates as an enterprise fund self- supported/funded agency and receives no monies from the County’s General Fund. These revenues are to operate and optimize the Airport, repay bonds, fund capital improvements, maintain assets, and support aviation planning. Vision: To be the airport of choice by creating exceptional experiences. Mission: Connecting People, Places, and Opportunities. To learn more about John Wayne Airport, click here. To view the annual report video, click here, click here . To learn more about the County of Orange click here. PUBLIC AFFAIRS DIVISION The Public Affairs Division is comprised of four units: Access and Noise Communications Customer Relations Media Relations The division is responsible for all aspects of government, media and public relations, customer relations and communications at JWA. Public Affairs staff is charged with responding to media and public inquiries; serving as front-line customer service agents; coordinating Ambassador and Tour Guide volunteer programs; planning and organizing museum-quality exhibitions; disbursing information via the Airport website; tracking local, state and federal legislation; enforcing the "Settlement Agreement" educating the surrounding communities about access and noise issues and handling noise complaints. THE OPPORTUNITY John Wayne Airport/Public Affairs Division has an exciting opportunity for a Public Affairs Staff Specialist. This is a fast-paced, ever-changing environment that requires a self-motivated and energetic person who can work independently and take initiative to keep projects moving forward. General job duties include but are not limited to the following: Coordinating the Airport's social media program, including content development, posting, and monitoring Special event support, including planning and logistics of Terminal activities and department events, photography of special events and taking photographs/video using department photo equipment Writing to support the Airport's media/crisis communications efforts, including news releases, newsletter articles and other promotional and collateral materials Designing graphic images and managing graphic assets for print and digital use Managing an internal communications plan, including social media crisis communication planning Interacting with tourism partners and Airport tenants to provide support for various public communications Changing work schedule and availability for early morning, late nights, and on the weekends as needed to support public communication needs or special events WORK SCHEDULE and LOCATION The 9/80 flex schedule can be considered but is not guaranteed due to the needs of the department This assignment may require occasionally working at night, weekends, and/or holidays depending on special events The majority of work is completed on-site at the administration buildings near John Wayne Airport DESIRABLE QUALIFICATIONS The ideal candidate will have at least three (3) years of work experience in developing social media content which includes work experience in graphic design, writing and editing, and video creation and editing, and the following programs or similar: Adobe Premier Pro and Canva. Strong candidates will have utilized various communications channels to promote events, including but not limited to print, broadcast media, social media, and websites. The ideal candidate will succeed in this position by clearly understanding the department's communication goals, thinking strategically about how best to advance them, and supporting the development and implementation of communications programs that achieve them. In addition, the ideal candidate will possess the following core competencies: Technical Knowledge | Skills Content creation (writing & editing) for effective engagement, performance, and optimization Video production, filming, and editing for the creation of short-form video for messaging campaigns and special events, including experience with Adobe Premiere Pro, Apple iMovie, DaVinci Resolve or similar software Implementation of social network strategy and campaign goals Event photography and videography (creation, editing, and sharing) Knowledge and utilization of the following social media platforms: X (formerly Twitter), Facebook, Instagram/IGTV, LinkedIn, and YouTube Utilize computer programs such as Microsoft Outlook, Word, and Excel Experience with related software such as Adobe CS5 Photoshop, Illustrator and In-Design, and to create graphic designs that showcase/promote the department Data analytics and monitoring Effective Communication Organizes, expresses, and communicates ideas clearly in writing and verbally Utilizing effective communications skills to define and communicate the Airport’s goals to staff and stakeholders Developing effective press releases, articles, website content, crisis communication messaging Collaborating with department staff and management to research, develop and implement communications plans for routine and special projects Identifies and uses effective communication channels and methods (e.g., presentations, electronic dissemination, social media) Utilizes skill in presenting information, analysis, ideas and positions in a clear, succinct, accurate, convincing manner, as is appropriate with the audience Fosters and maintains positive working relationships, working cooperatively in groups and demonstrating leadership skills Data Gathering & Analysis Identifies work/project-related issues, problems or opportunities and finds, recommends and implements effective solutions Gathers and compiles data using various data collection techniques Analyzes and investigates up-to-date information from various sources and in various formats Seeks additional resources when gaps and inconsistencies or variances in data are found Identifies trends in data Researching, evaluating, developing, and recommending opportunities for marketing and advertising plans, as well as overseeing ad development, purchasing and placement Planning and Prioritization Determines necessary sequence of activities and the efficient level of resources needed to achieve short and long term goals Maintains a high level of energy and commitment to juggle multiple tasks and priorities, and uses available resources to get more done with less; all without losing focus Anticipates problems and mitigates risks Coordinates with customers when problems or conflicts occur that might impact the timely completion of work Coordinates with others in response to multiple, competing demands to ensure work is completed in a timely manner Accepts ownership and responsibility for the job Adaptability Understands and is flexible to changes in work tasks, situations, and environment Thinks and acts effectively under pressure Persists towards solutions and goals in changing circumstances Adjusts timelines, results and expectations appropriately to changing needs Sets, commits to, and maintains high standards for quality work and responsiveness in providing administrative services; readily re-adjusts priorities to respond to pressing and changing demands Identifies ways to incorporate new practices into existing framework Minimum Qualifications Click here for the complete classification for Staff Specialist including the minimum qualifications. LICENSE REQUIRED The successful candidate must possess, obtain, and maintain the following licenses: Valid California Driver's License, Class C or higher, by date of appointment Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment. AIRPORT ACCESS REQUIREMENTS The successful candidate must clear a background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL AND MENTAL REQUIREMENTS Physical Requirements: Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation to travel to and from County facilities. Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Requirements: Possess the ability to handle changing deadlines and competing priorities; possess the ability to interact with varying levels within the organizational hierarchy; possess the ability to work independently in an office environment; possess the ability to travel to outreach sites, work nights and weekend hours. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the recruitment procedures listed above may be modified. All candidates will be notified of changes in the selection process. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in healthcare settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. Note: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidate will be notified regarding their status as the recruitment proceeds via email through the governmentjobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com". If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Jennifer Ramirez at 714.347.8385 or jramirez@css.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/29/2024 11:59 PM Pacific
Jul 23, 2024
Full Time
CAREER DESCRIPTION Public Affairs Staff Specialist (STAFF SPECIALIST) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Staff Specialist vacancies within John Wayne Airport and may also be used to fill positions in similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will close on Mon day, July 29, 2024 at 11:59 PM (PT). Qualified candidates are encouraged to apply immediately. The Airport John Wayne Airport (JWA) has approximately 180 dedicated staff and is home to 11 commercial airlines, two all-cargo carriers, two full-service fixed base operators, and over 440 general aviation aircraft. JWA is owned and operated by the County of Orange and is a modern, 20-gate, medium-hub commercial and general aviation airport. In 2023, JWA served over 11.36 million passengers. Airlines fly to over 40 non-stop destinations. Since 2017, JWA has been consistently ranked first or second in overall customer satisfaction for its size. JWA is one of the top-50 busiest commercial airports in the country in terms of both passenger enplanements and total operations and is also one of the nation’s busiest General Aviation airports. JWA has an annual operating budget of approximately $145M and, operates as an enterprise fund self- supported/funded agency and receives no monies from the County’s General Fund. These revenues are to operate and optimize the Airport, repay bonds, fund capital improvements, maintain assets, and support aviation planning. Vision: To be the airport of choice by creating exceptional experiences. Mission: Connecting People, Places, and Opportunities. To learn more about John Wayne Airport, click here. To view the annual report video, click here, click here . To learn more about the County of Orange click here. PUBLIC AFFAIRS DIVISION The Public Affairs Division is comprised of four units: Access and Noise Communications Customer Relations Media Relations The division is responsible for all aspects of government, media and public relations, customer relations and communications at JWA. Public Affairs staff is charged with responding to media and public inquiries; serving as front-line customer service agents; coordinating Ambassador and Tour Guide volunteer programs; planning and organizing museum-quality exhibitions; disbursing information via the Airport website; tracking local, state and federal legislation; enforcing the "Settlement Agreement" educating the surrounding communities about access and noise issues and handling noise complaints. THE OPPORTUNITY John Wayne Airport/Public Affairs Division has an exciting opportunity for a Public Affairs Staff Specialist. This is a fast-paced, ever-changing environment that requires a self-motivated and energetic person who can work independently and take initiative to keep projects moving forward. General job duties include but are not limited to the following: Coordinating the Airport's social media program, including content development, posting, and monitoring Special event support, including planning and logistics of Terminal activities and department events, photography of special events and taking photographs/video using department photo equipment Writing to support the Airport's media/crisis communications efforts, including news releases, newsletter articles and other promotional and collateral materials Designing graphic images and managing graphic assets for print and digital use Managing an internal communications plan, including social media crisis communication planning Interacting with tourism partners and Airport tenants to provide support for various public communications Changing work schedule and availability for early morning, late nights, and on the weekends as needed to support public communication needs or special events WORK SCHEDULE and LOCATION The 9/80 flex schedule can be considered but is not guaranteed due to the needs of the department This assignment may require occasionally working at night, weekends, and/or holidays depending on special events The majority of work is completed on-site at the administration buildings near John Wayne Airport DESIRABLE QUALIFICATIONS The ideal candidate will have at least three (3) years of work experience in developing social media content which includes work experience in graphic design, writing and editing, and video creation and editing, and the following programs or similar: Adobe Premier Pro and Canva. Strong candidates will have utilized various communications channels to promote events, including but not limited to print, broadcast media, social media, and websites. The ideal candidate will succeed in this position by clearly understanding the department's communication goals, thinking strategically about how best to advance them, and supporting the development and implementation of communications programs that achieve them. In addition, the ideal candidate will possess the following core competencies: Technical Knowledge | Skills Content creation (writing & editing) for effective engagement, performance, and optimization Video production, filming, and editing for the creation of short-form video for messaging campaigns and special events, including experience with Adobe Premiere Pro, Apple iMovie, DaVinci Resolve or similar software Implementation of social network strategy and campaign goals Event photography and videography (creation, editing, and sharing) Knowledge and utilization of the following social media platforms: X (formerly Twitter), Facebook, Instagram/IGTV, LinkedIn, and YouTube Utilize computer programs such as Microsoft Outlook, Word, and Excel Experience with related software such as Adobe CS5 Photoshop, Illustrator and In-Design, and to create graphic designs that showcase/promote the department Data analytics and monitoring Effective Communication Organizes, expresses, and communicates ideas clearly in writing and verbally Utilizing effective communications skills to define and communicate the Airport’s goals to staff and stakeholders Developing effective press releases, articles, website content, crisis communication messaging Collaborating with department staff and management to research, develop and implement communications plans for routine and special projects Identifies and uses effective communication channels and methods (e.g., presentations, electronic dissemination, social media) Utilizes skill in presenting information, analysis, ideas and positions in a clear, succinct, accurate, convincing manner, as is appropriate with the audience Fosters and maintains positive working relationships, working cooperatively in groups and demonstrating leadership skills Data Gathering & Analysis Identifies work/project-related issues, problems or opportunities and finds, recommends and implements effective solutions Gathers and compiles data using various data collection techniques Analyzes and investigates up-to-date information from various sources and in various formats Seeks additional resources when gaps and inconsistencies or variances in data are found Identifies trends in data Researching, evaluating, developing, and recommending opportunities for marketing and advertising plans, as well as overseeing ad development, purchasing and placement Planning and Prioritization Determines necessary sequence of activities and the efficient level of resources needed to achieve short and long term goals Maintains a high level of energy and commitment to juggle multiple tasks and priorities, and uses available resources to get more done with less; all without losing focus Anticipates problems and mitigates risks Coordinates with customers when problems or conflicts occur that might impact the timely completion of work Coordinates with others in response to multiple, competing demands to ensure work is completed in a timely manner Accepts ownership and responsibility for the job Adaptability Understands and is flexible to changes in work tasks, situations, and environment Thinks and acts effectively under pressure Persists towards solutions and goals in changing circumstances Adjusts timelines, results and expectations appropriately to changing needs Sets, commits to, and maintains high standards for quality work and responsiveness in providing administrative services; readily re-adjusts priorities to respond to pressing and changing demands Identifies ways to incorporate new practices into existing framework Minimum Qualifications Click here for the complete classification for Staff Specialist including the minimum qualifications. LICENSE REQUIRED The successful candidate must possess, obtain, and maintain the following licenses: Valid California Driver's License, Class C or higher, by date of appointment Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment. AIRPORT ACCESS REQUIREMENTS The successful candidate must clear a background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL AND MENTAL REQUIREMENTS Physical Requirements: Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write; use a County approved means of transportation to travel to and from County facilities. Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Requirements: Possess the ability to handle changing deadlines and competing priorities; possess the ability to interact with varying levels within the organizational hierarchy; possess the ability to work independently in an office environment; possess the ability to travel to outreach sites, work nights and weekend hours. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the recruitment procedures listed above may be modified. All candidates will be notified of changes in the selection process. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in healthcare settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. Note: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidate will be notified regarding their status as the recruitment proceeds via email through the governmentjobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com". If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Jennifer Ramirez at 714.347.8385 or jramirez@css.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/29/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION EQUIPMENT OPERATOR SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Equipment Operator vacancies. The current vacancies are within OC Public Works however this list could be used by other agencies. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday , August 5, 2024 at 11:59pm PST. OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, to cities, and to other County agencies and departments. The primary mission of the department is to protect and enrich the community through efficient delivery and maintenance of public works infrastructure, planning, and development services. OC Public Works' core values are integrity, accountability, service and trust. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. For more information on OC Public Works click here. For more information on the County of Orange click here . OC OPERATIONS AND MAINTENANCE OC Operations and Maintenance is a section of OC Public Works whose goal is to serve the citizens of Orange County by providing a safe environment and enhanced quality of life through improvements to and maintenance of public infrastructure. Operations and Maintenance provides a wide range of planning, design, project management, construction, and maintenance services to Orange County's unincorporated areas, 380 miles of flood control channels, 4 dams, 8 pumping stations, 320 road miles, and other infrastructure. O&M provides public works services for the contracted cities of Lake Forest, Mission Viejo, Dana Point, and the Foothill/Eastern and San Joaquin Hills Transportation Corridor Agencies. O&M also plays a crucial role in responding to the needs of the public in the aftermath of devastating fire and storm events and other general emergencies. An employee within this classification may be designated as a "key responder" and as such shall be required to respond to non-normal working hour emergency operational conditions. THE OPPORTUNITY The Equipment Operator is responsible for operating ten-wheel haul trucks and various types of small equipment. The Equipment Operator hauls materials to support the maintenance and repair of activities associated with flood control facilities, channels, parks, beaches, and unincorporated roads in the County of Orange. The Equipment Operator also has supporting roles such as proper installation of Best Management Practices (BMP's), traffic control during the storm or fire season, water truck operations for dust control, and wild land fire assistance. In addition, the equipment operator may lead crews of various sizes to accomplish projects; and performs other manual intensive labor duties as required. LICENSE REQUIREMENT Possession of or the ability to obtain a valid California Driver License, Class A, with air brakes , tanker, and combination vehicle endorsements, is required and must be maintained while employed in this series. Please attach a copy (FRONT & BACK) of license when applying. In accordance with the Federal Omnibus Transportation Employee Testing Act of 1991, incumbents will be subject to random, reasonable suspicion and post-accident drug and alcohol testing. MINIMUM QUALIFICATIONS AND CORE COMPETENCIES The successful candidate will demonstrate completion of probation as an Equipment Operator Trainee within the County of Orange, or one (1) year or more of experience which demonstrates the ability to operate single unit trucks, wheel and track-laying tractors, rollers and other light equipment safely to accomplish a task and knowledge of single unit trucks, dump trucks, wheel and track laying tractors, rollers and other specialized light equipment In addition, the successful candidate will possess knowledge and experience in most of the following core competencies: Technical Expertise Knowledgeable of the appropriate use of equipment and materials, traffic control, traffic safety regulations, utility protection, and construction-related skills Uses knowledge and judgment in applying appropriate methods and techniques to ensure speed, quality, and consistency in work objectives Has a clear understanding of on-the-job knowledge and skills relating to construction and/or related fields Safety Knowledge Ensures safe work practices associated with the appropriate use of equipment and materials, traffic control, traffic safety regulations, utility protection, and construction site safety Recognizes potential hazards in the workplace and sees that they are addressed Knowledgeable of Public Works, State, and Federal safety regulations including reporting requirements Communication Accurately and concisely exchanges information with others, both orally and in writing Effectively follows written and oral instruction and is able to take instructions from others Actively listens to others for full understanding of what is being communicated Comprehends and interprets technical material related to the position MINIMUM QUALIFICATIONS Click here to view the complete classification description for Equipment Operator. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. NOTE : All applicants should check their e-mails on a daily basis, in order to ensure that they do not miss any e-mail notifications from the County of Orange regarding scheduling appointments or notifications. Performance Examination | (Weighted 100%): Candidates will be evaluated based on practical (hands-on) job exercises designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on to the eligible list. Please note that at the time of the performance exam, all candidates will be required to show proof of a valid California Driver License, Class A with air brakes , tanker, and combination vehicle endorsements. Candidates who do not provide this information will not be allowed to participate in the examination and will not be rescheduled. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 8/5/2024 11:59 PM Pacific
Jul 23, 2024
Full Time
CAREER DESCRIPTION EQUIPMENT OPERATOR SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Equipment Operator vacancies. The current vacancies are within OC Public Works however this list could be used by other agencies. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday , August 5, 2024 at 11:59pm PST. OC PUBLIC WORKS OC Public Works provides services on a regional basis to unincorporated areas, to cities, and to other County agencies and departments. The primary mission of the department is to protect and enrich the community through efficient delivery and maintenance of public works infrastructure, planning, and development services. OC Public Works' core values are integrity, accountability, service and trust. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. For more information on OC Public Works click here. For more information on the County of Orange click here . OC OPERATIONS AND MAINTENANCE OC Operations and Maintenance is a section of OC Public Works whose goal is to serve the citizens of Orange County by providing a safe environment and enhanced quality of life through improvements to and maintenance of public infrastructure. Operations and Maintenance provides a wide range of planning, design, project management, construction, and maintenance services to Orange County's unincorporated areas, 380 miles of flood control channels, 4 dams, 8 pumping stations, 320 road miles, and other infrastructure. O&M provides public works services for the contracted cities of Lake Forest, Mission Viejo, Dana Point, and the Foothill/Eastern and San Joaquin Hills Transportation Corridor Agencies. O&M also plays a crucial role in responding to the needs of the public in the aftermath of devastating fire and storm events and other general emergencies. An employee within this classification may be designated as a "key responder" and as such shall be required to respond to non-normal working hour emergency operational conditions. THE OPPORTUNITY The Equipment Operator is responsible for operating ten-wheel haul trucks and various types of small equipment. The Equipment Operator hauls materials to support the maintenance and repair of activities associated with flood control facilities, channels, parks, beaches, and unincorporated roads in the County of Orange. The Equipment Operator also has supporting roles such as proper installation of Best Management Practices (BMP's), traffic control during the storm or fire season, water truck operations for dust control, and wild land fire assistance. In addition, the equipment operator may lead crews of various sizes to accomplish projects; and performs other manual intensive labor duties as required. LICENSE REQUIREMENT Possession of or the ability to obtain a valid California Driver License, Class A, with air brakes , tanker, and combination vehicle endorsements, is required and must be maintained while employed in this series. Please attach a copy (FRONT & BACK) of license when applying. In accordance with the Federal Omnibus Transportation Employee Testing Act of 1991, incumbents will be subject to random, reasonable suspicion and post-accident drug and alcohol testing. MINIMUM QUALIFICATIONS AND CORE COMPETENCIES The successful candidate will demonstrate completion of probation as an Equipment Operator Trainee within the County of Orange, or one (1) year or more of experience which demonstrates the ability to operate single unit trucks, wheel and track-laying tractors, rollers and other light equipment safely to accomplish a task and knowledge of single unit trucks, dump trucks, wheel and track laying tractors, rollers and other specialized light equipment In addition, the successful candidate will possess knowledge and experience in most of the following core competencies: Technical Expertise Knowledgeable of the appropriate use of equipment and materials, traffic control, traffic safety regulations, utility protection, and construction-related skills Uses knowledge and judgment in applying appropriate methods and techniques to ensure speed, quality, and consistency in work objectives Has a clear understanding of on-the-job knowledge and skills relating to construction and/or related fields Safety Knowledge Ensures safe work practices associated with the appropriate use of equipment and materials, traffic control, traffic safety regulations, utility protection, and construction site safety Recognizes potential hazards in the workplace and sees that they are addressed Knowledgeable of Public Works, State, and Federal safety regulations including reporting requirements Communication Accurately and concisely exchanges information with others, both orally and in writing Effectively follows written and oral instruction and is able to take instructions from others Actively listens to others for full understanding of what is being communicated Comprehends and interprets technical material related to the position MINIMUM QUALIFICATIONS Click here to view the complete classification description for Equipment Operator. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. NOTE : All applicants should check their e-mails on a daily basis, in order to ensure that they do not miss any e-mail notifications from the County of Orange regarding scheduling appointments or notifications. Performance Examination | (Weighted 100%): Candidates will be evaluated based on practical (hands-on) job exercises designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on to the eligible list. Please note that at the time of the performance exam, all candidates will be required to show proof of a valid California Driver License, Class A with air brakes , tanker, and combination vehicle endorsements. Candidates who do not provide this information will not be allowed to participate in the examination and will not be rescheduled. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Center for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitment, contact Sarah Correa at 714-667-9667 or by email at sarah.correa@ocpw.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 8/5/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY PUBLIC DEFENDER ATTORNEY I, II, III As a result of the Board approval on all OCAA-represented classifications will be receiving a negotiated salary increase (NSI) of 4.00% effective June 27, 2025. SALARY INFORMATION Attorney I ............... $7,748.00 up to $9,366.93/Mo Attorney II .............. $9,061.87 up to $10,100.13/Mo Attorney III ............. $10,370.53 up to $14,362.40/Mo Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. BILINGUAL PAY An additional $0.20 per hour is paid for this position to bilingual employees ( fluently speak, read, and write) in Spanish or Vietnamese (in addition to English). Employees must pass the bilingual exam and be certified to be eligible for supplemental pay. Open to the Public This recruitment is being held to establish an open eligible list to fill current and future Deputy Public Defender Attorney I, II, and III positions. The Public Defender will fill vacancies from the eligible list established from this recruitment. Online applications will be accepted beginning on Fri day , July 19, 2024 . This recruitment will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the department are met. Qualified applicants are encouraged to apply immediately for priority consideration . TO BE CONSIDERED DURING THE FIRST ROUND OF CONSIDERATION, PLEASE SUBMIT YOUR APPLICATION BY: Sun d ay, July 28, 2024, at 11:59 p.m. (PST) . Offices of the Public Defender The Orange County Public Defender's Office is a law firm of highly dedicated and skilled attorneys, investigators, paralegals, and support staff who work to protect the Constitutional rights for all citizens while representing individual clients with zealous advocacy, respect for their dignity, and compassion. The principal role of the Offices of the Public Defender is to provide each client with high quality representation, thereby protecting their constitutional rights and liberties. In advancing the cause of these clients, the dedicated lawyers and support staff are on the front lines protecting the precious rights and privileges of all Orange County residents. In addition to clients in criminal cases, counsel is appointed to represent children in Juvenile Court Delinquency cases, parents in Dependency cases, and a variety of persons in Mental Health cases. Please click HERE for more information. The Opportunity As a Deputy Public Defender you will enforce and protect the Constitutional rights, privileges and freedoms of individuals by providing the highest quality legal advocacy for all clients in the Courts of Orange County, which in turn helps protect those important rights for all County residents. The assignment may be at any of our various locations or units and will include criminal, mental health, and dependency cases. This is an in-person assignment, and the duties cannot be performed remotely/virtually. Are You An attorney who would like to learn to be a skilled trial lawyer? A caring, empathetic humanitarian who would like a job that provides you with great personal fulfillment? Able to effectively communicate with a judge, district attorney and a jury? A team player who has a zeal for the freedoms guaranteed by our Constitution? An individual who can deliver the mission of the Offices of the Public Defender in an ethical and responsible manner? The Ideal Candidate The ideal candidate will be an attorney who is passionate about the law and has a desire to become a skilled trial litigant. The candidate will possess strong ethical standards, good organizational skills, and an unwavering commitment to provide the best legal representation for their clients. In addition to the minimum qualifications for Deputy Public Defender Attorney I, II, III, the ideal candidate will have attorney experience in the practice of criminal law with experience in litigation and trial work. Veterans Employment Preference Policy, Effective 09/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Minimum Qualifications ATTORNEY I Knowledge of Legal principles and their application Rules of evidence and the conduct of court proceedings Legal research methods Criminal/Civil Legal Processes Ability to Analyze legal problems and apply legal principles and practices in court Prepare legal documents such as pleadings, briefs and depositions Present statements of fact, law and argument clearly and logically in written and oral form Perform legal research Work cooperatively with others Conduct criminal and/or civil court trials, jury trials, depositions and hearings Experience None required License Required MUST be an active member of the State Bar of California and eligible to practice law in the State of California. OR Candidates who will sit for the July 2024 California Bar Examination or recently sat for the July 2024 California Bar Examination and are awaiting results are eligible to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. AND Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. Click HERE to read the complete job classification for Attorney I. ATTORNEY II Knowledge of The duties, powers, limitations and responsibilities of the Public Defender's Office Federal and California statutes The organization, powers and limitations of county government functions and of the California Constitution Legal principles and their applications Rules of evidence and conduct of court proceedings Penal Code of California and/or California civil and legislative law Legal research methods Ability to Prepare, present and conduct cases of law in court Prepare legal documents such as pleadings, briefs and depositions Analyze legal problems and apply legal principles and practices Present statement of fact, law and argument clearly and logically in written and oral form Effectively perform legal research Work cooperatively with others Conduct criminal and/or civil court trials, jury trials and hearings Experience Twelve (12) months of experience as an attorney in the practice of criminal law. Post-Bar experience in a civil or general practice law office may be substituted for the criminal experience on a two-month for one-month basis. License Required MUST be an active member of the State Bar of California and eligible to practice law in the State of California. OR Members in good standing of California State Bar and have been assigned a license number, but have inactive membership status are also welcome to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. AND Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. Click HERE to read the complete job classification for Attorney II. ATTORNEY III Knowledge of The duties, powers, limitations and responsibilities of the Public Defender's Office The organization, powers and limitations of county government functions and of the California Constitution Federal and California statutes Legal principles and their application Rules of evidence and conduct of court proceedings Penal Code of California and/or California civil and legislative law Legal research methods Criminal/Civil Legal Processes Ability to Prepare, present and conduct cases of law in court Prepare legal documents such as pleadings, briefs and depositions Analyze legal problems and apply legal principals and practices Present statements, of fact, law and argument clearly and logically in written and oral format Effectively perform legal research Work cooperatively with others Work independently on all but the most complex assignments Conduct criminal and/or civil court trials, jury trials and hearings Experience Two (2) years of experience as an attorney in the practice of criminal law. Post-Bar experience in a civil or general practice law office may be substituted for the criminal experience on a two-month for one-month basis. License Required MUST be an active member of the State Bar of California and eligible to practice law in the State of California. OR Members in good standing of California State Bar and have been assigned a license number, but have inactive membership status are also welcome to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. AND Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. Click HERE to read the complete job classification for Attorney III. Please note: Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. Special Requirements Appointees must pass a background investigation to the satisfaction of the County of Orange Public Defender's Office. (for all levels) BACKGROUND VERIFICATION/ SANCTION SCREENING All employment offers are contingent upon successful completion of a background check consisting of employment history, professional references, conviction history, criminal check and education verification (i.e., certificate, degree, license, and official transcript). State Bar membership must be attained and candidates will be required to provide proof of successful admission to the State Bar of California prior to appointment/conditional job offer. Candidates will be required to pass the background check to the satisfaction of the hiring Agency/Department, including a fingerprint check though Live Scan. Applicants will also be required to answer a conviction questionnaire as part of the background process. A clean driving record may be required while employed in this classification (see minimum qualifications and classification description for required license). Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Physical and Mental Requirements and Environmental Conditions The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. Ph ysical Characteristics : Vision sufficient to read standard text and read a computer monitor; speak and hear well enough to communicate clearly and understandably in person, over the telephone, and in small groups; independent body mobility sufficient to stand, sit, walk, stoop and bend to access a standard office and courtroom environment; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard and to write; body strength sufficient to lift and carry files; possess the ability to independently reason logically to reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing situations involving interpersonal conflict and with complex issues; possess the ability to interact with the public in emotional and occasionally hostile situations. Ability to drive the distance between work locations. Environmental Conditions : Emotional stamina to maintain working relationships while under the pressure of deadlines. Will be required to interact with varying levels of organizational hierarchy and varying educational levels; will be required to interact with persons of diverse backgrounds and educational levels including in-custody defendants, victims, witnesses, persons having interest in criminal cases and varying levels of other governmental organizations; work in an office environment; interact with the public in emotional and occasionally hostile situations; work with changing deadlines and competing priorities. RECRUITMENT PROCESS/SELECTION PROCEDURES Application Screening (Refer/Non-Refer) Public Defender Human Resources screens all application materials to identify candidates with qualities that meet minimum and/or desirable qualifications. Application materials and supplemental responses will be screened to identify qualifications that are highly desirable and most needed to successfully perform the duties of this position based on the skills required to meet the needs of the County. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Structured Oral Examination (Weighted 100%) - Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. The evaluation is solely based on the candidate's responses to the structured questions; therefore, candidates should be thorough, detailed, and complete when responding to the structured questions. Please note that the panel will also be evaluating oral communication skills. This is a competitive process. Only the most successful candidates will be placed on the eligible list. ELIGIBLE LIST After the competitive procedures listed above have been completed, an eligible list of qualified candidates will be established. Candidates will be notified of their standing. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: To ensure case confidentiality, please do not provide specific identifying case names and/or case numbers within the application, all supplemental responses and in all attachments to the application. Based on the Agency/Department's needs, modification to the selection procedure listed above may occur. If changes in the selection procedure should occur, all candidates will receive notification . QUESTIONS For specific information pertaining to this recruitment, please contact Christine Reese at (657) 251-8838. INTERESTED? • Apply online as only online applications will be accepted. • Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above. • In the job experience section of the application, it is imperative that you include the company name and address, position held, employment dates, full-time or part-time, duties and reason for leaving. All this information must be included for each job listed. • Applicants are required to answer supplemental questions in addition to completing the online application. Note: We suggest you prepare the supplemental answers offline so you do not lose your Internet connection. Once you have completed the answers offline, copy and paste your answers in the appropriate boxes. Please note : To ensure you submit your application before the 11:59 p.m. (PST) deadline, the submit button MUST be clicked before the deadline and please ensure your computer time/clock is set to the correct time. ADDITIONAL INFORMATION EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan. Participation in a deferred compensation plan is available. For detailed information on benefits click here. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who have not retired from those systems, may be eligible for reciprocity. For detailed information on OCERS retirement click here . ORANGE COUNTY AMENITIES: 24 Parks and Trails : OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional information regarding employment with the County of Orange, please visit OC Human Resource Services . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Jul 20, 2024
Full Time
CAREER DESCRIPTION DEPUTY PUBLIC DEFENDER ATTORNEY I, II, III As a result of the Board approval on all OCAA-represented classifications will be receiving a negotiated salary increase (NSI) of 4.00% effective June 27, 2025. SALARY INFORMATION Attorney I ............... $7,748.00 up to $9,366.93/Mo Attorney II .............. $9,061.87 up to $10,100.13/Mo Attorney III ............. $10,370.53 up to $14,362.40/Mo Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. BILINGUAL PAY An additional $0.20 per hour is paid for this position to bilingual employees ( fluently speak, read, and write) in Spanish or Vietnamese (in addition to English). Employees must pass the bilingual exam and be certified to be eligible for supplemental pay. Open to the Public This recruitment is being held to establish an open eligible list to fill current and future Deputy Public Defender Attorney I, II, and III positions. The Public Defender will fill vacancies from the eligible list established from this recruitment. Online applications will be accepted beginning on Fri day , July 19, 2024 . This recruitment will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the department are met. Qualified applicants are encouraged to apply immediately for priority consideration . TO BE CONSIDERED DURING THE FIRST ROUND OF CONSIDERATION, PLEASE SUBMIT YOUR APPLICATION BY: Sun d ay, July 28, 2024, at 11:59 p.m. (PST) . Offices of the Public Defender The Orange County Public Defender's Office is a law firm of highly dedicated and skilled attorneys, investigators, paralegals, and support staff who work to protect the Constitutional rights for all citizens while representing individual clients with zealous advocacy, respect for their dignity, and compassion. The principal role of the Offices of the Public Defender is to provide each client with high quality representation, thereby protecting their constitutional rights and liberties. In advancing the cause of these clients, the dedicated lawyers and support staff are on the front lines protecting the precious rights and privileges of all Orange County residents. In addition to clients in criminal cases, counsel is appointed to represent children in Juvenile Court Delinquency cases, parents in Dependency cases, and a variety of persons in Mental Health cases. Please click HERE for more information. The Opportunity As a Deputy Public Defender you will enforce and protect the Constitutional rights, privileges and freedoms of individuals by providing the highest quality legal advocacy for all clients in the Courts of Orange County, which in turn helps protect those important rights for all County residents. The assignment may be at any of our various locations or units and will include criminal, mental health, and dependency cases. This is an in-person assignment, and the duties cannot be performed remotely/virtually. Are You An attorney who would like to learn to be a skilled trial lawyer? A caring, empathetic humanitarian who would like a job that provides you with great personal fulfillment? Able to effectively communicate with a judge, district attorney and a jury? A team player who has a zeal for the freedoms guaranteed by our Constitution? An individual who can deliver the mission of the Offices of the Public Defender in an ethical and responsible manner? The Ideal Candidate The ideal candidate will be an attorney who is passionate about the law and has a desire to become a skilled trial litigant. The candidate will possess strong ethical standards, good organizational skills, and an unwavering commitment to provide the best legal representation for their clients. In addition to the minimum qualifications for Deputy Public Defender Attorney I, II, III, the ideal candidate will have attorney experience in the practice of criminal law with experience in litigation and trial work. Veterans Employment Preference Policy, Effective 09/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Minimum Qualifications ATTORNEY I Knowledge of Legal principles and their application Rules of evidence and the conduct of court proceedings Legal research methods Criminal/Civil Legal Processes Ability to Analyze legal problems and apply legal principles and practices in court Prepare legal documents such as pleadings, briefs and depositions Present statements of fact, law and argument clearly and logically in written and oral form Perform legal research Work cooperatively with others Conduct criminal and/or civil court trials, jury trials, depositions and hearings Experience None required License Required MUST be an active member of the State Bar of California and eligible to practice law in the State of California. OR Candidates who will sit for the July 2024 California Bar Examination or recently sat for the July 2024 California Bar Examination and are awaiting results are eligible to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. AND Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. Click HERE to read the complete job classification for Attorney I. ATTORNEY II Knowledge of The duties, powers, limitations and responsibilities of the Public Defender's Office Federal and California statutes The organization, powers and limitations of county government functions and of the California Constitution Legal principles and their applications Rules of evidence and conduct of court proceedings Penal Code of California and/or California civil and legislative law Legal research methods Ability to Prepare, present and conduct cases of law in court Prepare legal documents such as pleadings, briefs and depositions Analyze legal problems and apply legal principles and practices Present statement of fact, law and argument clearly and logically in written and oral form Effectively perform legal research Work cooperatively with others Conduct criminal and/or civil court trials, jury trials and hearings Experience Twelve (12) months of experience as an attorney in the practice of criminal law. Post-Bar experience in a civil or general practice law office may be substituted for the criminal experience on a two-month for one-month basis. License Required MUST be an active member of the State Bar of California and eligible to practice law in the State of California. OR Members in good standing of California State Bar and have been assigned a license number, but have inactive membership status are also welcome to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. AND Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. Click HERE to read the complete job classification for Attorney II. ATTORNEY III Knowledge of The duties, powers, limitations and responsibilities of the Public Defender's Office The organization, powers and limitations of county government functions and of the California Constitution Federal and California statutes Legal principles and their application Rules of evidence and conduct of court proceedings Penal Code of California and/or California civil and legislative law Legal research methods Criminal/Civil Legal Processes Ability to Prepare, present and conduct cases of law in court Prepare legal documents such as pleadings, briefs and depositions Analyze legal problems and apply legal principals and practices Present statements, of fact, law and argument clearly and logically in written and oral format Effectively perform legal research Work cooperatively with others Work independently on all but the most complex assignments Conduct criminal and/or civil court trials, jury trials and hearings Experience Two (2) years of experience as an attorney in the practice of criminal law. Post-Bar experience in a civil or general practice law office may be substituted for the criminal experience on a two-month for one-month basis. License Required MUST be an active member of the State Bar of California and eligible to practice law in the State of California. OR Members in good standing of California State Bar and have been assigned a license number, but have inactive membership status are also welcome to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. AND Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. Click HERE to read the complete job classification for Attorney III. Please note: Years of experience are calculated based upon the work rate of 40 hours per week. In addition, the program does not allow you to revise your application and/or add attachments after submitting. Special Requirements Appointees must pass a background investigation to the satisfaction of the County of Orange Public Defender's Office. (for all levels) BACKGROUND VERIFICATION/ SANCTION SCREENING All employment offers are contingent upon successful completion of a background check consisting of employment history, professional references, conviction history, criminal check and education verification (i.e., certificate, degree, license, and official transcript). State Bar membership must be attained and candidates will be required to provide proof of successful admission to the State Bar of California prior to appointment/conditional job offer. Candidates will be required to pass the background check to the satisfaction of the hiring Agency/Department, including a fingerprint check though Live Scan. Applicants will also be required to answer a conviction questionnaire as part of the background process. A clean driving record may be required while employed in this classification (see minimum qualifications and classification description for required license). Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . Physical and Mental Requirements and Environmental Conditions The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. Ph ysical Characteristics : Vision sufficient to read standard text and read a computer monitor; speak and hear well enough to communicate clearly and understandably in person, over the telephone, and in small groups; independent body mobility sufficient to stand, sit, walk, stoop and bend to access a standard office and courtroom environment; manual dexterity to use hands, arms, and shoulders repetitively to operate a keyboard and to write; body strength sufficient to lift and carry files; possess the ability to independently reason logically to reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing situations involving interpersonal conflict and with complex issues; possess the ability to interact with the public in emotional and occasionally hostile situations. Ability to drive the distance between work locations. Environmental Conditions : Emotional stamina to maintain working relationships while under the pressure of deadlines. Will be required to interact with varying levels of organizational hierarchy and varying educational levels; will be required to interact with persons of diverse backgrounds and educational levels including in-custody defendants, victims, witnesses, persons having interest in criminal cases and varying levels of other governmental organizations; work in an office environment; interact with the public in emotional and occasionally hostile situations; work with changing deadlines and competing priorities. RECRUITMENT PROCESS/SELECTION PROCEDURES Application Screening (Refer/Non-Refer) Public Defender Human Resources screens all application materials to identify candidates with qualities that meet minimum and/or desirable qualifications. Application materials and supplemental responses will be screened to identify qualifications that are highly desirable and most needed to successfully perform the duties of this position based on the skills required to meet the needs of the County. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Structured Oral Examination (Weighted 100%) - Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. The evaluation is solely based on the candidate's responses to the structured questions; therefore, candidates should be thorough, detailed, and complete when responding to the structured questions. Please note that the panel will also be evaluating oral communication skills. This is a competitive process. Only the most successful candidates will be placed on the eligible list. ELIGIBLE LIST After the competitive procedures listed above have been completed, an eligible list of qualified candidates will be established. Candidates will be notified of their standing. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: To ensure case confidentiality, please do not provide specific identifying case names and/or case numbers within the application, all supplemental responses and in all attachments to the application. Based on the Agency/Department's needs, modification to the selection procedure listed above may occur. If changes in the selection procedure should occur, all candidates will receive notification . QUESTIONS For specific information pertaining to this recruitment, please contact Christine Reese at (657) 251-8838. INTERESTED? • Apply online as only online applications will be accepted. • Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above. • In the job experience section of the application, it is imperative that you include the company name and address, position held, employment dates, full-time or part-time, duties and reason for leaving. All this information must be included for each job listed. • Applicants are required to answer supplemental questions in addition to completing the online application. Note: We suggest you prepare the supplemental answers offline so you do not lose your Internet connection. Once you have completed the answers offline, copy and paste your answers in the appropriate boxes. Please note : To ensure you submit your application before the 11:59 p.m. (PST) deadline, the submit button MUST be clicked before the deadline and please ensure your computer time/clock is set to the correct time. ADDITIONAL INFORMATION EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. The County offers a competitive benefits package which includes a choice of several health plans, annual leave (includes paid vacation) and paid holidays. Additionally, the County provides a retirement plan. Participation in a deferred compensation plan is available. For detailed information on benefits click here. RETIREMENT RECIPROCITY Current employed members of accepted reciprocal systems who have not retired from those systems, may be eligible for reciprocity. For detailed information on OCERS retirement click here . ORANGE COUNTY AMENITIES: 24 Parks and Trails : OC Parks & Trails 17 Beaches/Harbors: OC Beaches 7 Historical Sites: OC Historic Sites EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional information regarding employment with the County of Orange, please visit OC Human Resource Services . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees.
Program Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager to join our team. The Program Manager (Quality Improvement) will provide oversight, coordination and staff support to the Quality Improvement (QI) department in the areas of National Committee for Quality Assurance (NCQA) Accreditation, as well as quality requirements for the Department of Health Care Services (DHCS) and the Centers for Medicare & Medicaid Services (CMS). The incumbent will lead CalOptima Health's health plan and health equity accreditation efforts to ensure CalOptima Health achieves its renewal accreditation. Specifically, the incumbent will work to enhance and strengthen CalOptima Health's quality infrastructure, including program, policy, contract compliance and statutory and regulatory obligations with NCQA, DHCS and CMS. The incumbent will require the ability to complete a variety of detailed analyses, including the impact of accreditation and policy changes from the NCQA, the state of California and the federal government, communicating these changes with QI leadership and affected areas. The incumbent will lead and manage projects and other assignments in the QI department, including those relating to the quality program, workplan and evaluation. The incumbent will interact with CalOptima Health's leadership, state and federal regulatory agencies, as needed. Position Information: Department: Quality Improvement Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Leads CalOptima Health through the NCQA Health Plan and Health Equity accreditation process and renewals and provides leadership to all business areas to ensure standards are known and met. Leads and facilitates NCQA regulatory audits and audit readiness activities for QI department. Stays current on NCQA accreditation standards as well as local, state and federal health care environment; identifies issues and communicates areas that may impact CalOptima Health's QI programs. Ensures all NCQA related policies are reviewed and updated, as needed, annually. Works directly with regulatory and compliance to ensure submissions are reviewed timely and with legal review. Engages and collaborates with all external NCQA and regulatory related vendors/organizations, including but not limited to NCQA and NCQA consultants, to ensure standards are known and met and accreditation surveys are submitted accurately and timely. Initiates and maintains contact with key business owners to ensure proper submission of required documentation for the accreditation and renewal survey and regulatory audits. Designs and develops process improvements for the QI department to ensure the annual QI program, workplan and evaluation are monitored and executed as planned. Represents QI at various CalOptima Health committee meetings such as the Quality Improvement Health Equity Committee (QIHEC) and its related subcommittees, as well as the Health Network Forum and the Joint Operation meetings with health networks. Designs and develops process improvements for the QI department as the one-stop shop for regulatory information. Engages and collaborates with both internal and external audit and oversight departments to ensure that NCQA standards are met. Manages the accurate and timely submission of regulatory filings and reporting requirements on an ongoing basis. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Researches national, state and local health policy issues that may impact CalOptima Health's mission, vision and strategic goals. Leads and facilitates the NCQA Steering Committee meeting. Represents QI department in various internal and external meetings. Provides QI program support to QI managers and other team members, assuring PQI, Credentialing, FSR and PARS processes are compliant with regulatory or audit and accreditation requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare or related field required. 3 years of experience working with health care delivery systems and/or in a public agency serving the related population or equivalent required. 3 years of experience in program and/or project management. 2 years of experience successfully managing and achieving NCQA accreditation for a health plan or equivalent required. 2 years of experience within managed care and quality management or equivalent required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience with outreach and public speaking/public relations. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 1, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-6676a28bb6dc6343af63e5fdf3821e56
Jul 20, 2024
Full Time
Program Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Program Manager to join our team. The Program Manager (Quality Improvement) will provide oversight, coordination and staff support to the Quality Improvement (QI) department in the areas of National Committee for Quality Assurance (NCQA) Accreditation, as well as quality requirements for the Department of Health Care Services (DHCS) and the Centers for Medicare & Medicaid Services (CMS). The incumbent will lead CalOptima Health's health plan and health equity accreditation efforts to ensure CalOptima Health achieves its renewal accreditation. Specifically, the incumbent will work to enhance and strengthen CalOptima Health's quality infrastructure, including program, policy, contract compliance and statutory and regulatory obligations with NCQA, DHCS and CMS. The incumbent will require the ability to complete a variety of detailed analyses, including the impact of accreditation and policy changes from the NCQA, the state of California and the federal government, communicating these changes with QI leadership and affected areas. The incumbent will lead and manage projects and other assignments in the QI department, including those relating to the quality program, workplan and evaluation. The incumbent will interact with CalOptima Health's leadership, state and federal regulatory agencies, as needed. Position Information: Department: Quality Improvement Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Leads CalOptima Health through the NCQA Health Plan and Health Equity accreditation process and renewals and provides leadership to all business areas to ensure standards are known and met. Leads and facilitates NCQA regulatory audits and audit readiness activities for QI department. Stays current on NCQA accreditation standards as well as local, state and federal health care environment; identifies issues and communicates areas that may impact CalOptima Health's QI programs. Ensures all NCQA related policies are reviewed and updated, as needed, annually. Works directly with regulatory and compliance to ensure submissions are reviewed timely and with legal review. Engages and collaborates with all external NCQA and regulatory related vendors/organizations, including but not limited to NCQA and NCQA consultants, to ensure standards are known and met and accreditation surveys are submitted accurately and timely. Initiates and maintains contact with key business owners to ensure proper submission of required documentation for the accreditation and renewal survey and regulatory audits. Designs and develops process improvements for the QI department to ensure the annual QI program, workplan and evaluation are monitored and executed as planned. Represents QI at various CalOptima Health committee meetings such as the Quality Improvement Health Equity Committee (QIHEC) and its related subcommittees, as well as the Health Network Forum and the Joint Operation meetings with health networks. Designs and develops process improvements for the QI department as the one-stop shop for regulatory information. Engages and collaborates with both internal and external audit and oversight departments to ensure that NCQA standards are met. Manages the accurate and timely submission of regulatory filings and reporting requirements on an ongoing basis. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Works with all CalOptima Health departments in response to inquiries, problem-solving and promoting CalOptima Health's mission and message. Researches national, state and local health policy issues that may impact CalOptima Health's mission, vision and strategic goals. Leads and facilitates the NCQA Steering Committee meeting. Represents QI department in various internal and external meetings. Provides QI program support to QI managers and other team members, assuring PQI, Credentialing, FSR and PARS processes are compliant with regulatory or audit and accreditation requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare or related field required. 3 years of experience working with health care delivery systems and/or in a public agency serving the related population or equivalent required. 3 years of experience in program and/or project management. 2 years of experience successfully managing and achieving NCQA accreditation for a health plan or equivalent required. 2 years of experience within managed care and quality management or equivalent required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience with outreach and public speaking/public relations. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 1, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/program-manager-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-6676a28bb6dc6343af63e5fdf3821e56
Communications Specialist Sr CalOptima CalOptima Health is seeking a highly motivated an experienced Communications Specialist Sr to join our team. The Communications Specialist Sr will write, create, edit and produce materials to ensure effective internal and external communication for CalOptima Health's programs and activities. Position Information: Department: Communications Salary Grade: 307 - $60,533 - $93,826 ($29.10 - $45.1087) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 95% - Communications Support Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops written materials for internal and external audiences, including members, employees and community stakeholders. Reviews member-facing materials for correct grammar, readability and specific styles including Associated Press (AP) and CalOptima Health. Provides support on the member materials review process. Researches and writes member profiles. Works with internal clients to provide counsel and document review to ensure accuracy, consistent messages and appropriate writing style. Produces communication tools on behalf of CalOptima Health's leadership including but not limited to talking points, presentations and correspondences. Coordinates monthly CalTeam meetings (all hands) including facilitating leader participation on the panel, arranging room set-up with facilities, monitoring the Zoom live-stream and ensuring Q & A follow-up. Coordinates weekly Better. Together. Moment internal videos in conjunction with video staff; coordinates leader/staff participation and topics, writes talking points and supports filming/editing. Contributes to weekly and monthly employee e-newsletters. Writes content for biweekly community-facing e-newsletters. Interacts directly with internal clients and graphic design staff throughout the document review and/or design project lifecycle to ensure materials meet client needs and content/graphic standards. Develops metrics and captures performance data related to communications. Maintains a thorough understanding of the most current industry technology, tools and trends to implement CalOptima Health's communications strategy. Provides excellent customer service. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in communications, public relations, journalism, English, health care administration or related field required. 3 years of professional writing experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Professional experience in the health care or human services industries. Proficient with Adobe Creative Suite (i.e., Photoshop, Illustrator, InDesign), web programs and video development software. Project management skills. Experience with taking photographs. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 31, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/communications-specialist-sr-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b6b39ed912f06846af723b3b12052273
Jul 19, 2024
Full Time
Communications Specialist Sr CalOptima CalOptima Health is seeking a highly motivated an experienced Communications Specialist Sr to join our team. The Communications Specialist Sr will write, create, edit and produce materials to ensure effective internal and external communication for CalOptima Health's programs and activities. Position Information: Department: Communications Salary Grade: 307 - $60,533 - $93,826 ($29.10 - $45.1087) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 95% - Communications Support Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops written materials for internal and external audiences, including members, employees and community stakeholders. Reviews member-facing materials for correct grammar, readability and specific styles including Associated Press (AP) and CalOptima Health. Provides support on the member materials review process. Researches and writes member profiles. Works with internal clients to provide counsel and document review to ensure accuracy, consistent messages and appropriate writing style. Produces communication tools on behalf of CalOptima Health's leadership including but not limited to talking points, presentations and correspondences. Coordinates monthly CalTeam meetings (all hands) including facilitating leader participation on the panel, arranging room set-up with facilities, monitoring the Zoom live-stream and ensuring Q & A follow-up. Coordinates weekly Better. Together. Moment internal videos in conjunction with video staff; coordinates leader/staff participation and topics, writes talking points and supports filming/editing. Contributes to weekly and monthly employee e-newsletters. Writes content for biweekly community-facing e-newsletters. Interacts directly with internal clients and graphic design staff throughout the document review and/or design project lifecycle to ensure materials meet client needs and content/graphic standards. Develops metrics and captures performance data related to communications. Maintains a thorough understanding of the most current industry technology, tools and trends to implement CalOptima Health's communications strategy. Provides excellent customer service. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in communications, public relations, journalism, English, health care administration or related field required. 3 years of professional writing experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Professional experience in the health care or human services industries. Proficient with Adobe Creative Suite (i.e., Photoshop, Illustrator, InDesign), web programs and video development software. Project management skills. Experience with taking photographs. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 31, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/communications-specialist-sr-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b6b39ed912f06846af723b3b12052273
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SUPERVISING COMPREHENSIVE CARE NURSE In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (Page 16) shall receive an additional forty ($0.40) cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 14). Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 16). Other Additional Premium Pays THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment will establish an open eligible list and will be used to fill current and future Supervising Comprehensive Care Nurse vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days. Deadline to apply is Wednes day, July 31, 2024, at 11:59 p.m. (PST) . Applicants are encouraged to apply immediately. HEALTH CARE AGENC Y The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Service s (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. THE OPPORTUNITY: The Supervising Comprehensive Care Nurse (Sup. CCN) is responsible for supervising basic and emergency nursing services for the County’s correctional facilities’ inmates; approximately 5,000 inmates per day, and over 50,000 inmates per year. There is one (1) current vacancy for the James A. Musick Facility. Responsibilities of the Sup. CCN will include but are not limited to: Overseeing routine and emergency nursing services provided to patients on a 24-hour basis and ensuring services are rendered according to established nursing protocols, agency policies, procedures and guidelines, and the HCA Code of Conduct Supervising, mentoring, and serving as a resource/guide to the Senior Comprehensive Care Nurses Identifying staff needs and helping develop and improve staff skills to maintain and meet nursing competencies Maintaining current knowledge of federal, state and local laws, regulations, policies and procedures which govern CHS operations Working collaboratively with Human Resource Services for training, performance evaluations, addressing performance issues, hiring, and retention of nursing staff Serving as a liaison between various entities that work with CHS May perform other job-related duties as needed DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will possess four (4) or more years of Registered Nurse (RN) experience working in a correctional and/or clinical setting, and two (2) or more years of experience supervising clinical and/or nursing staff. In addition, the ideal candidate will also demonstrate knowledge and experience in the following core competencies: Technical Knowledge: Performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e., 5150, 5250, etc.) Identifying inefficiencies in the nursing unit, such as those involving medical supplies and medications Researching and seeking information about quality improvement in the nursing care setting from relevant institutional and regulatory sources Ability to problem solve in real time as critical staffing or patient care emergencies occur; taking effective actions to prevent any injury/loss of life Ability to testify competently if subpoenaed by court Reducing jail-related liability and risks by being compliant with federal and state laws, and mandated standards Experience using Tech Care and other healthcare related systems effectively Leadership | Managing Performance: Supervising and directing nursing staff in carrying out and prioritizing essential nursing functions to achieve quality patient outcomes and Adult CHS Program goals Acting as an effective role model, coach, and resource to all nursing staff Reaching out to nursing staff and actively listening to comments, concerns and questions to improve team performance Promoting a high morale culture by valuing nursing staff and their contributions Teaching nursing staff to provide patient-centered care with sensitivity and respect for the diversity of incarcerated clients Choosing the right setting and time to initiate and conduct investigations involving nursing staff's work performance issues in collaboration with Human Resource Services Adaptability | Safety Focus | Professional Integrity & Ethics | Attention to Detail: Strong attention to detail skills, to make sound decisions based on the overall atmosphere, tone of crucial conversations, and observations Being flexible and working effectively in a fast paced, changing, and stressful environment Strong organization skills - ability to track and prioritize multiple tasks and make adjustments as necessary Developing resiliency by maintaining energy, tenacity, and continuously providing compassionate care to fulfill correctional nursing responsibilities Being alert and aware of any environmental hazards, personal safety, and security while providing care and/or treatment to medical and mental health clients Written and Oral Communication Skills: Working and communicating effectively with various levels of an organization Presenting written and verbal correspondence, reports and materials in a clear manner, with correct and comprehensible terms Facilitating meetings to achieve consensus and foster cooperation SPECIAL QUALIFICATIONS/REQUIREMENTS: Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The Correctional facilities is a 24 hour, 7 day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS: For detailed information on the Supervising Comprehensive Care Nurse minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions, click here. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the minimum and desirable knowledge, skills and abilities. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/31/2024 11:59 PM Pacific
Jul 18, 2024
Full Time
CAREER DESCRIPTION SUPERVISING COMPREHENSIVE CARE NURSE In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (Page 16) shall receive an additional forty ($0.40) cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 14). Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 16). Other Additional Premium Pays THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment will establish an open eligible list and will be used to fill current and future Supervising Comprehensive Care Nurse vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar and/or lower-level classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days. Deadline to apply is Wednes day, July 31, 2024, at 11:59 p.m. (PST) . Applicants are encouraged to apply immediately. HEALTH CARE AGENC Y The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Service s (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. THE OPPORTUNITY: The Supervising Comprehensive Care Nurse (Sup. CCN) is responsible for supervising basic and emergency nursing services for the County’s correctional facilities’ inmates; approximately 5,000 inmates per day, and over 50,000 inmates per year. There is one (1) current vacancy for the James A. Musick Facility. Responsibilities of the Sup. CCN will include but are not limited to: Overseeing routine and emergency nursing services provided to patients on a 24-hour basis and ensuring services are rendered according to established nursing protocols, agency policies, procedures and guidelines, and the HCA Code of Conduct Supervising, mentoring, and serving as a resource/guide to the Senior Comprehensive Care Nurses Identifying staff needs and helping develop and improve staff skills to maintain and meet nursing competencies Maintaining current knowledge of federal, state and local laws, regulations, policies and procedures which govern CHS operations Working collaboratively with Human Resource Services for training, performance evaluations, addressing performance issues, hiring, and retention of nursing staff Serving as a liaison between various entities that work with CHS May perform other job-related duties as needed DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will possess four (4) or more years of Registered Nurse (RN) experience working in a correctional and/or clinical setting, and two (2) or more years of experience supervising clinical and/or nursing staff. In addition, the ideal candidate will also demonstrate knowledge and experience in the following core competencies: Technical Knowledge: Performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e., 5150, 5250, etc.) Identifying inefficiencies in the nursing unit, such as those involving medical supplies and medications Researching and seeking information about quality improvement in the nursing care setting from relevant institutional and regulatory sources Ability to problem solve in real time as critical staffing or patient care emergencies occur; taking effective actions to prevent any injury/loss of life Ability to testify competently if subpoenaed by court Reducing jail-related liability and risks by being compliant with federal and state laws, and mandated standards Experience using Tech Care and other healthcare related systems effectively Leadership | Managing Performance: Supervising and directing nursing staff in carrying out and prioritizing essential nursing functions to achieve quality patient outcomes and Adult CHS Program goals Acting as an effective role model, coach, and resource to all nursing staff Reaching out to nursing staff and actively listening to comments, concerns and questions to improve team performance Promoting a high morale culture by valuing nursing staff and their contributions Teaching nursing staff to provide patient-centered care with sensitivity and respect for the diversity of incarcerated clients Choosing the right setting and time to initiate and conduct investigations involving nursing staff's work performance issues in collaboration with Human Resource Services Adaptability | Safety Focus | Professional Integrity & Ethics | Attention to Detail: Strong attention to detail skills, to make sound decisions based on the overall atmosphere, tone of crucial conversations, and observations Being flexible and working effectively in a fast paced, changing, and stressful environment Strong organization skills - ability to track and prioritize multiple tasks and make adjustments as necessary Developing resiliency by maintaining energy, tenacity, and continuously providing compassionate care to fulfill correctional nursing responsibilities Being alert and aware of any environmental hazards, personal safety, and security while providing care and/or treatment to medical and mental health clients Written and Oral Communication Skills: Working and communicating effectively with various levels of an organization Presenting written and verbal correspondence, reports and materials in a clear manner, with correct and comprehensible terms Facilitating meetings to achieve consensus and foster cooperation SPECIAL QUALIFICATIONS/REQUIREMENTS: Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The Correctional facilities is a 24 hour, 7 day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS: For detailed information on the Supervising Comprehensive Care Nurse minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions, click here. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the minimum and desirable knowledge, skills and abilities. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/31/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Facilities Contract Services Inspector Applications will be accepted on Wednesday, July 17, 2024, on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, July 24, 2024. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an eligible list to fill current and future Facilities Contract Services Inspector positions within the Sheriff’s Department. As future vacancies occur throughout the County of Orange, candidates referred to the eligible list will be contacted. This list may also be used to fill positions at a lower level within this occupational series. ORANGE COUNTY SHERIFF’S DEPARTMENT The Orange County Sheriff’s Department (OCSD) is a large and multi-faceted law enforcement agency whose five organizational Commands are comprised of 22 separate Divisions. The Research and Development Division (R&D) is among these Divisions. R&D supports the department’s mission by developing and maximizing resources necessary to advance law enforcement objectives and department goals through cost effective, innovative opportunities and partnerships. The division facilitates department-wide construction and maintenance for sheriff’s facilities, manages fleet vehicles, provides grant writing and assistance, procures available state and federal equipment, inventories and issues department equipment, processes uniform needs and conducts research and special projects without compromise to quality, safety or service. We will be leaders and a national model for providing professional, ethical, and efficient service to our customers and partners while achieving and inspiring the highest levels of integrity and accountability. Click here for more information on the Orange County Sheriff's Department. THE OPPORTUNITY R&D’s Facilities Operations Unit has an interesting and challenging opportunity as a Contract Services Inspector to administer the contracts and to inspect the work performed by contractors who provide custodial, grounds keeping, elevator, lighting and minor repairs, and related minor maintenance services not requiring structural skills; to inspect County facilities to identify minor one-time maintenance and repair needs; and to do other work as required. THE IDEAL CANDIDATE WILL: Inspect County buildings and facilities to determine if custodial, grounds keeping, elevator and lighting maintenance work performed by contractors is of acceptable quality and if it has been performed in accordance with contractual agreements. Notify contractors to discuss unsatisfactory work and obtain corrective action. Estimate costs of correcting unsatisfactory work and takes corrective action. Inspect grounds and buildings for minor maintenance and repair needs and prepares work requests to correct problems. Plan and estimate costs for minor maintenance and repair services (not involving structural skills). Verify contractor invoices submitted for payment by reviewing inspection reports and contract terms to determine that work has been completed in a satisfactory manner and that charges are in compliance with contract terms. Maintain record of inspections and prepares reports of contractor performance. Prepare requisitions to Procurement to obtain bids and assists the Supervising Procurement Contract Specialist to evaluate bidders. The successful candidate will have considerable experience that’s directly related to the knowledge and abilities listed under the Minimum Qualifications requirements. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical requirements. SPECIAL QUALIFICATIONS For positions with the Orange County Sheriff's Department, candidates must pass an extensive background investigation to the satisfaction of the Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. The background investigation begins with completion of a Personal History Form, interview with a background investigator, a mandatory polygraph examination, and fingerprinting. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation for U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). RECRUITMENT PROCESS Sheriff Human Resources screens all application materials to identify qualified candidates based on the minimum and desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Interview (Weighted 100%): Candidates will be interviewed and rated by subject matter job knowledge experts. Each candidate's rating will be based on response to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the Employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment contact Sophia Maciel at 714-834-5198 or smaciel@ocsheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Sophia Maciel at (714) 834-5198 or email at smaciel@ocsheriff.gov . Click here to view the OC Sheriff's Department website EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 18, 2024
Full Time
CAREER DESCRIPTION Facilities Contract Services Inspector Applications will be accepted on Wednesday, July 17, 2024, on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, July 24, 2024. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an eligible list to fill current and future Facilities Contract Services Inspector positions within the Sheriff’s Department. As future vacancies occur throughout the County of Orange, candidates referred to the eligible list will be contacted. This list may also be used to fill positions at a lower level within this occupational series. ORANGE COUNTY SHERIFF’S DEPARTMENT The Orange County Sheriff’s Department (OCSD) is a large and multi-faceted law enforcement agency whose five organizational Commands are comprised of 22 separate Divisions. The Research and Development Division (R&D) is among these Divisions. R&D supports the department’s mission by developing and maximizing resources necessary to advance law enforcement objectives and department goals through cost effective, innovative opportunities and partnerships. The division facilitates department-wide construction and maintenance for sheriff’s facilities, manages fleet vehicles, provides grant writing and assistance, procures available state and federal equipment, inventories and issues department equipment, processes uniform needs and conducts research and special projects without compromise to quality, safety or service. We will be leaders and a national model for providing professional, ethical, and efficient service to our customers and partners while achieving and inspiring the highest levels of integrity and accountability. Click here for more information on the Orange County Sheriff's Department. THE OPPORTUNITY R&D’s Facilities Operations Unit has an interesting and challenging opportunity as a Contract Services Inspector to administer the contracts and to inspect the work performed by contractors who provide custodial, grounds keeping, elevator, lighting and minor repairs, and related minor maintenance services not requiring structural skills; to inspect County facilities to identify minor one-time maintenance and repair needs; and to do other work as required. THE IDEAL CANDIDATE WILL: Inspect County buildings and facilities to determine if custodial, grounds keeping, elevator and lighting maintenance work performed by contractors is of acceptable quality and if it has been performed in accordance with contractual agreements. Notify contractors to discuss unsatisfactory work and obtain corrective action. Estimate costs of correcting unsatisfactory work and takes corrective action. Inspect grounds and buildings for minor maintenance and repair needs and prepares work requests to correct problems. Plan and estimate costs for minor maintenance and repair services (not involving structural skills). Verify contractor invoices submitted for payment by reviewing inspection reports and contract terms to determine that work has been completed in a satisfactory manner and that charges are in compliance with contract terms. Maintain record of inspections and prepares reports of contractor performance. Prepare requisitions to Procurement to obtain bids and assists the Supervising Procurement Contract Specialist to evaluate bidders. The successful candidate will have considerable experience that’s directly related to the knowledge and abilities listed under the Minimum Qualifications requirements. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and physical requirements. SPECIAL QUALIFICATIONS For positions with the Orange County Sheriff's Department, candidates must pass an extensive background investigation to the satisfaction of the Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. The background investigation begins with completion of a Personal History Form, interview with a background investigator, a mandatory polygraph examination, and fingerprinting. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation for U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). RECRUITMENT PROCESS Sheriff Human Resources screens all application materials to identify qualified candidates based on the minimum and desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Interview (Weighted 100%): Candidates will be interviewed and rated by subject matter job knowledge experts. Each candidate's rating will be based on response to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the Employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment contact Sophia Maciel at 714-834-5198 or smaciel@ocsheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Sophia Maciel at (714) 834-5198 or email at smaciel@ocsheriff.gov . Click here to view the OC Sheriff's Department website EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Data and Reporting Analyst Lead (Claims) CalOptima CalOptima Health is seeking a highly motivated an experienced Data and Reporting Analyst - Lead (Claims) to join our team. The Data and Reporting Analyst - Lead is responsible for designing, developing and maintaining databases to support business requirements of the team and continually improve data acquisition and reporting methods, which includes periodically reviewing the databases to enhance the processes and functionalities. The incumbent will assist with the development of internal systems and exception reports to ensure timely and accurate claims adjudication. The incumbent will develop and design report, create and maintain databases to support the business requirements of the team, and continually improve data acquisition and reporting methods. The incumbent will assist with the development of internal systems and exception reporting to ensure routine, timely and accurate data submissions from the health networks and to the Department of HealthCare Services (DHCS) and Centers for Medicare & Medicaid Services (CMS). Position Information: Department: Claims Administration Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 25% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Designs reports from the claims processing environment or the data warehouse; responsible for ensuring data integrity. Serves as back-up to the supervisor in their absence. Participates in progressively more complex projects and perform progressively more complex analyses. 70% - Data & Reporting Provides expertise in data analysis, including member, provider, encounters and claims data. Maintains a thorough knowledge of CalOptima Health's encounter data reporting requirements, DHCS data reporting requirements and CMS data reporting requirements. Monitors and reports on any changes that affect CalOptima Health and/or health networks. Provides guidance/development and training to other Data Analysts in the Claims department to improve the process in evaluating data and meeting customer specifications and business needs. Acts as the point of contact for data requests, assigns requests to other Data Analysts and monitors timelines and outcomes. Maintains databases to support business requirements and periodically reviews the databases to enhance the process and functionalities. Prepares ad-hoc analyses as needed. Devises and/or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Writes detailed business requirements for which technical requirements and programs will be developed. Prepares quality analytics (QA) methods to verify program and data integrity. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience as a Data Analyst in designing, developing and maintaining databases required. 3 years of experience with structured query language (SQL) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of experience in Information Services related to health services. Experience in an independent physician association (IPA), hospital or health plan setting. Experience with managed health care programs. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/data-and-reporting-analyst-lead-claims-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e68edfd8e79e324f967c14b39621b55b
Jul 18, 2024
Full Time
Data and Reporting Analyst Lead (Claims) CalOptima CalOptima Health is seeking a highly motivated an experienced Data and Reporting Analyst - Lead (Claims) to join our team. The Data and Reporting Analyst - Lead is responsible for designing, developing and maintaining databases to support business requirements of the team and continually improve data acquisition and reporting methods, which includes periodically reviewing the databases to enhance the processes and functionalities. The incumbent will assist with the development of internal systems and exception reports to ensure timely and accurate claims adjudication. The incumbent will develop and design report, create and maintain databases to support the business requirements of the team, and continually improve data acquisition and reporting methods. The incumbent will assist with the development of internal systems and exception reporting to ensure routine, timely and accurate data submissions from the health networks and to the Department of HealthCare Services (DHCS) and Centers for Medicare & Medicaid Services (CMS). Position Information: Department: Claims Administration Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 25% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Designs reports from the claims processing environment or the data warehouse; responsible for ensuring data integrity. Serves as back-up to the supervisor in their absence. Participates in progressively more complex projects and perform progressively more complex analyses. 70% - Data & Reporting Provides expertise in data analysis, including member, provider, encounters and claims data. Maintains a thorough knowledge of CalOptima Health's encounter data reporting requirements, DHCS data reporting requirements and CMS data reporting requirements. Monitors and reports on any changes that affect CalOptima Health and/or health networks. Provides guidance/development and training to other Data Analysts in the Claims department to improve the process in evaluating data and meeting customer specifications and business needs. Acts as the point of contact for data requests, assigns requests to other Data Analysts and monitors timelines and outcomes. Maintains databases to support business requirements and periodically reviews the databases to enhance the process and functionalities. Prepares ad-hoc analyses as needed. Devises and/or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Writes detailed business requirements for which technical requirements and programs will be developed. Prepares quality analytics (QA) methods to verify program and data integrity. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience as a Data Analyst in designing, developing and maintaining databases required. 3 years of experience with structured query language (SQL) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of experience in Information Services related to health services. Experience in an independent physician association (IPA), hospital or health plan setting. Experience with managed health care programs. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/data-and-reporting-analyst-lead-claims-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e68edfd8e79e324f967c14b39621b55b
Service Desk Technician CalOptima CalOptima Health is seeking a highly motivated an experienced Service Desk Technician to join our team. The Service Desk Technician will be responsible for all aspects of day-to-day administration of the CalOptima Health's Information Technology Services (ITS) Service Desk. The incumbent will serve as the first point of contact for customers seeking technical assistance coming from phone calls, ticketing system, Microsoft Teams and emails. The incumbent will troubleshoot remote software and hardware computer problems, assist with testing and completing application project-based work, log incoming support issues and coordinate with support staff to address and escalate Tier 2-3 issues and e-tickets. The incumbent will provide end-user training and work with the end-users to ensure that guidelines are clearly established and adhered to. Position Information: Department: ITS - Infrastructure Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 95% - Service Desk Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Provides service desk phone support for on-site and remote employees. Provides excellent communication and follow-up with customers seeking support. Documents client support requests, work notes and remedies towards resolution to provide an organic support database. Provides Tier 1 troubleshooting and repairs for laptop and desktop hardware and software, office systems and applications support. Provides support for Citrix, Avaya, Microsoft 365 and various enterprise applications. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Participates in team communication efforts and ensures internal processes are subject to improvement. Assists in identifying and proposing ideas to improve operational efficiency. Escalates advanced technical issues to the Tier 2 support team. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of experience in a help desk, service desk or technical support role in an enterprise company using current technologies required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Associate degree in information technology, computer science, business administration or related field. Microsoft Azure, Office 365 certification or training. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 26, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/service-desk-technician-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4067085c1a8c004789f2881571f13526
Jul 18, 2024
Full Time
Service Desk Technician CalOptima CalOptima Health is seeking a highly motivated an experienced Service Desk Technician to join our team. The Service Desk Technician will be responsible for all aspects of day-to-day administration of the CalOptima Health's Information Technology Services (ITS) Service Desk. The incumbent will serve as the first point of contact for customers seeking technical assistance coming from phone calls, ticketing system, Microsoft Teams and emails. The incumbent will troubleshoot remote software and hardware computer problems, assist with testing and completing application project-based work, log incoming support issues and coordinate with support staff to address and escalate Tier 2-3 issues and e-tickets. The incumbent will provide end-user training and work with the end-users to ensure that guidelines are clearly established and adhered to. Position Information: Department: ITS - Infrastructure Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 95% - Service Desk Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Provides service desk phone support for on-site and remote employees. Provides excellent communication and follow-up with customers seeking support. Documents client support requests, work notes and remedies towards resolution to provide an organic support database. Provides Tier 1 troubleshooting and repairs for laptop and desktop hardware and software, office systems and applications support. Provides support for Citrix, Avaya, Microsoft 365 and various enterprise applications. Performs basic network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange, multi-factor authentication (MFA), Pulse Secure, CrowdStrike and Rivest Shamir Adleman (RSA). Participates in team communication efforts and ensures internal processes are subject to improvement. Assists in identifying and proposing ideas to improve operational efficiency. Escalates advanced technical issues to the Tier 2 support team. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of experience in a help desk, service desk or technical support role in an enterprise company using current technologies required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Associate degree in information technology, computer science, business administration or related field. Microsoft Azure, Office 365 certification or training. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 26, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/service-desk-technician-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4067085c1a8c004789f2881571f13526
Actuary CalOptima CalOptima Health is seeking a highly motivated an experienced Actuary to join our team. The Actuary will ensure the fiscal integrity of CalOptima Health's program and policy decisions and facilitate executive decision making by providing timely and accurate actuarial and financial analyses. The incumbent will be responsible for the ongoing financial planning and analysis needs of the organization, including the review and analysis of revenue, medical costs and their underlying trends. Position Information: Department: Financial Analysis Salary Grade: 315 - $109,892 - $175,827 ($52.83 - $84.5322) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Financial Analysis Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Develops clinical utilization, cost profiles and other indicators for all areas of medical costs, including but not limited to CalOptima Health Direct, pharmacy and skilled nursing facilities. Completes analysis to support regulatory filings, including state rate development models and Medicare Advantage bids. Supports operating budget development and monthly reporting analysis. Responsible for incurred but not reported reserves (IBNR) modeling and analysis. Advises management of significant changes or unusual trends in medical costs and proposes recommendations for management consideration. Supports activities related to regulatory and financial audits and findings. Assists with the development of appropriate reimbursement rates and other financial contract provisions for CalOptima Health with the state of California. Assists in evaluation of decision support and analysis tools, as well as improvements to the data warehouse. Supports management with budgeting and forecasting duties. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Provides direction and guidance to Financial Analysis staff in accordance with established departmental and organizational policies. Serves as primary liaison with external actuarial services and support. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care economics/planning, business, mathematics or related field required. 3 years of health care informatics or actuarial experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health care economics/planning, business, mathematics or related field required. Required Licensure / Certifications: Associate of the Society of Actuaries (ASA) certification required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 26, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/actuary-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-50e34e0f32241348b2ca3c329ed7bdce
Jul 18, 2024
Actuary CalOptima CalOptima Health is seeking a highly motivated an experienced Actuary to join our team. The Actuary will ensure the fiscal integrity of CalOptima Health's program and policy decisions and facilitate executive decision making by providing timely and accurate actuarial and financial analyses. The incumbent will be responsible for the ongoing financial planning and analysis needs of the organization, including the review and analysis of revenue, medical costs and their underlying trends. Position Information: Department: Financial Analysis Salary Grade: 315 - $109,892 - $175,827 ($52.83 - $84.5322) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Financial Analysis Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Develops clinical utilization, cost profiles and other indicators for all areas of medical costs, including but not limited to CalOptima Health Direct, pharmacy and skilled nursing facilities. Completes analysis to support regulatory filings, including state rate development models and Medicare Advantage bids. Supports operating budget development and monthly reporting analysis. Responsible for incurred but not reported reserves (IBNR) modeling and analysis. Advises management of significant changes or unusual trends in medical costs and proposes recommendations for management consideration. Supports activities related to regulatory and financial audits and findings. Assists with the development of appropriate reimbursement rates and other financial contract provisions for CalOptima Health with the state of California. Assists in evaluation of decision support and analysis tools, as well as improvements to the data warehouse. Supports management with budgeting and forecasting duties. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Provides direction and guidance to Financial Analysis staff in accordance with established departmental and organizational policies. Serves as primary liaison with external actuarial services and support. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care economics/planning, business, mathematics or related field required. 3 years of health care informatics or actuarial experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Master's degree in health care economics/planning, business, mathematics or related field required. Required Licensure / Certifications: Associate of the Society of Actuaries (ASA) certification required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 26, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/actuary-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-50e34e0f32241348b2ca3c329ed7bdce
Intern (Talent Acquisition) CalOptima CalOptima Health is seeking a highly motivated an experienced Intern (Talent Acquisition) to join our team. The overall purpose and objective of the Intern for Human Resources (HR) is to gain work experience in the field prior to graduating from college/university. This is an opportunity to utilize and apply the skills and knowledge learned in the classroom setting and apply it in the workforce. The incumbent will have the primary responsibility of handling department assigned projects, given a moderate degree of independence. The incumbent will frequently meet with supervisors to go over the status and progress of assignments. Under the general oversight of HR department management, the incumbent will assist staff with administrative tasks for the Recruitment team, including screening resumes, scheduling interviews, posting jobs, employee onboarding, running and auditing HR-related reports and other administrative duties. The incumbent may assist in addressing employee queries, distributing company policies and participating in organizing company events. Additionally, the incumbent will review and/or edit HR policies and procedures and will gain exposure to different facets of HR management. The incumbent may also support the HR department with the planning, development and implementation of organization-wide strategic goals and objectives. Position Information: Department: Recruitment Salary Grade: 301 - $47,840 - $64,584 ($23.00 - $31.0500) Work Arrangement: Full Office Duties & Responsibilities: 95% - HR Department Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists with department related projects as assigned. Meets deadlines and completes sub-tasks of projects assigned. Participates in meetings with the supervisor to go over status and progress of work assigned. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. Enrolled in a college or university two- or four-year degree program, an accredited vocational institution or a graduate program with coursework in Business Administration, Human Services, Human Resources Management and/or related studies required. A statement of interest for this internship (2 pages maximum). One academic letter of recommendation. Preferred Qualifications: One professional letter of recommendation. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/intern-talent-acquisition-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-778c4937c14a4440a8dc6ad64962a000
Jul 18, 2024
Intern
Intern (Talent Acquisition) CalOptima CalOptima Health is seeking a highly motivated an experienced Intern (Talent Acquisition) to join our team. The overall purpose and objective of the Intern for Human Resources (HR) is to gain work experience in the field prior to graduating from college/university. This is an opportunity to utilize and apply the skills and knowledge learned in the classroom setting and apply it in the workforce. The incumbent will have the primary responsibility of handling department assigned projects, given a moderate degree of independence. The incumbent will frequently meet with supervisors to go over the status and progress of assignments. Under the general oversight of HR department management, the incumbent will assist staff with administrative tasks for the Recruitment team, including screening resumes, scheduling interviews, posting jobs, employee onboarding, running and auditing HR-related reports and other administrative duties. The incumbent may assist in addressing employee queries, distributing company policies and participating in organizing company events. Additionally, the incumbent will review and/or edit HR policies and procedures and will gain exposure to different facets of HR management. The incumbent may also support the HR department with the planning, development and implementation of organization-wide strategic goals and objectives. Position Information: Department: Recruitment Salary Grade: 301 - $47,840 - $64,584 ($23.00 - $31.0500) Work Arrangement: Full Office Duties & Responsibilities: 95% - HR Department Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists with department related projects as assigned. Meets deadlines and completes sub-tasks of projects assigned. Participates in meetings with the supervisor to go over status and progress of work assigned. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. Enrolled in a college or university two- or four-year degree program, an accredited vocational institution or a graduate program with coursework in Business Administration, Human Services, Human Resources Management and/or related studies required. A statement of interest for this internship (2 pages maximum). One academic letter of recommendation. Preferred Qualifications: One professional letter of recommendation. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is August 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/intern-talent-acquisition-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-778c4937c14a4440a8dc6ad64962a000
Medical Case Manager (LVN) (NOA) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (LVN) (NOA) to join our team. The Medical Case Manager LVN for Notice of Action (NOA) is responsible for providing NOA coordination for CalOptima Health's Utilization Management clinical determinations. The incumbent will facilitate communication and coordination among all participants involved in the NOA process to promote quality and cost-effective outcomes. The incumbent will provide intensive coordination in a process that includes assessment, planning, facilitation, implementation, coordination, monitoring and evaluation of the NOA process. Position Information: Department: Utilization Management Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs comprehensive assessment of all identified NOAs which includes but is not limited to assessment of the reason for the NOA, coordination with physician reviewers and NOA production and compliance. Develops and implements member specific NOA letters. Communicates with CalOptima Health's physician reviewers, members' physicians, specialists, community agencies and vendors to ensure accurate and complete clinical information is presented. Follows CalOptima Health's protocol for documentation. Works collaboratively with interdepartmental staff for NOA resolution. Identifies cases needing review or input from a manager, director or Medical Director and routes accordingly. Processes NOAs with the highest degree of nursing judgment and accuracy. Closes cases according to defined case closure procedure in a timely manner and in accordance with established guidelines. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines, coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Develops desktop procedures, assessments and referral templates to facilitate the implementation and compliance with new case management programs or requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High school diploma or equivalent required. 3 years of clinical experience required, 1 year of which must be as a UM Clinical Nurse Reviewer or NOA processor. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of managed care experience. Required Licensure / Certifications: Current, unrestricted Licensed Vocational Nurse (LVN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment less than 10 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 31, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-lvn-noa-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4cd1a6cf3352da40b79900d81c508969
Jul 18, 2024
Full Time
Medical Case Manager (LVN) (NOA) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (LVN) (NOA) to join our team. The Medical Case Manager LVN for Notice of Action (NOA) is responsible for providing NOA coordination for CalOptima Health's Utilization Management clinical determinations. The incumbent will facilitate communication and coordination among all participants involved in the NOA process to promote quality and cost-effective outcomes. The incumbent will provide intensive coordination in a process that includes assessment, planning, facilitation, implementation, coordination, monitoring and evaluation of the NOA process. Position Information: Department: Utilization Management Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Performs comprehensive assessment of all identified NOAs which includes but is not limited to assessment of the reason for the NOA, coordination with physician reviewers and NOA production and compliance. Develops and implements member specific NOA letters. Communicates with CalOptima Health's physician reviewers, members' physicians, specialists, community agencies and vendors to ensure accurate and complete clinical information is presented. Follows CalOptima Health's protocol for documentation. Works collaboratively with interdepartmental staff for NOA resolution. Identifies cases needing review or input from a manager, director or Medical Director and routes accordingly. Processes NOAs with the highest degree of nursing judgment and accuracy. Closes cases according to defined case closure procedure in a timely manner and in accordance with established guidelines. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the client's best interest for necessary funding, treatment alternatives, timelines, coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Develops desktop procedures, assessments and referral templates to facilitate the implementation and compliance with new case management programs or requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High school diploma or equivalent required. 3 years of clinical experience required, 1 year of which must be as a UM Clinical Nurse Reviewer or NOA processor. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 3 years of managed care experience. Required Licensure / Certifications: Current, unrestricted Licensed Vocational Nurse (LVN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment less than 10 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 31, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-lvn-noa-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4cd1a6cf3352da40b79900d81c508969
Business Analyst, Sr. (Contracting) CalOptima CalOptima Health is seeking a highly motivated an experienced Business Analyst, Sr. (Contracting) to join our team. The Business Analyst Sr will be responsible for initiating, overseeing and maintaining the department's contract management system. The incumbent will code and/or program templates, and add custom prompts, alternative terms and exhibits to all contract templates. The incumbent will build custom forms to capture contract data, rates, payment terms, provider types, sub-specialties, services/products and metadata. The incumbent will maintain updates to pre-approved templates, be responsible for maintenance of the template and language library and oversee the end-to-end contract life cycle system management processes. The incumbent will administer regular and ad-hoc reporting, oversee deployment of bulk contracts, support the return of outstanding contracts and perform user acceptance testing after system updates. The incumbent will provide training to end users, assist Information Technology Systems (ITS) with system enhancements and support requests from leadership and/or the board of directors and as required by the Department of Health Care Services (DHCS). Position Information: Department: Contracting Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 25% - Department Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Serves as subject matter expert to ITS and other departments for overall database configuration and reporting. Develops and maintains the department's required regulatory reports, metrics and completion factors (returned contracts/amendments). Provides cross training and mentors support staff on system development and template management. 70% - Contract Management System (CMS) Oversees, manages and maintains the department's contracts database, codes and/or programs documents, administers bulk distribution of contracts and amendments and maintains template updates and history. Manages contract templates and incorporates appropriate styles, autonumbering, font/font size, pagination and standard headers and footers. Reviews new templates for consistency, language alignment and configuration. Develops custom forms that populate contracts, payment terms, provider types, cover letters, routing forms and metadata. Develops supporting documents (exhibits) to complement contract templates. Develops contract activity trend reports processed through CMS monthly, quarterly and annual basis. Provides training to end users on contract creation, language revisions, the approval process and general reporting. Develops back-end quality control reports to monitor data entry requirements and integrity. Oversees end-to-end system management, validates system upgrades and ensures business needs are met. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in healthcare administration, business administration, computer science or a related field required. 3 years of experience working with a contract management application required. 2 years of experience as a business data analyst in the healthcare industry or a managed care environment, preferably with Medicare and Medi-Cal experience required. 2 years of programming experience with Transact SQL (MS SQL Server) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: n/a Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/business-analyst-sr-contracting-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b6a49da43c6329449e9a76c48e8ead58
Jul 18, 2024
Full Time
Business Analyst, Sr. (Contracting) CalOptima CalOptima Health is seeking a highly motivated an experienced Business Analyst, Sr. (Contracting) to join our team. The Business Analyst Sr will be responsible for initiating, overseeing and maintaining the department's contract management system. The incumbent will code and/or program templates, and add custom prompts, alternative terms and exhibits to all contract templates. The incumbent will build custom forms to capture contract data, rates, payment terms, provider types, sub-specialties, services/products and metadata. The incumbent will maintain updates to pre-approved templates, be responsible for maintenance of the template and language library and oversee the end-to-end contract life cycle system management processes. The incumbent will administer regular and ad-hoc reporting, oversee deployment of bulk contracts, support the return of outstanding contracts and perform user acceptance testing after system updates. The incumbent will provide training to end users, assist Information Technology Systems (ITS) with system enhancements and support requests from leadership and/or the board of directors and as required by the Department of Health Care Services (DHCS). Position Information: Department: Contracting Salary Grade: 311 - $77,863 - $124,581 ($37.43 - $59.8947) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 25% - Department Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Serves as subject matter expert to ITS and other departments for overall database configuration and reporting. Develops and maintains the department's required regulatory reports, metrics and completion factors (returned contracts/amendments). Provides cross training and mentors support staff on system development and template management. 70% - Contract Management System (CMS) Oversees, manages and maintains the department's contracts database, codes and/or programs documents, administers bulk distribution of contracts and amendments and maintains template updates and history. Manages contract templates and incorporates appropriate styles, autonumbering, font/font size, pagination and standard headers and footers. Reviews new templates for consistency, language alignment and configuration. Develops custom forms that populate contracts, payment terms, provider types, cover letters, routing forms and metadata. Develops supporting documents (exhibits) to complement contract templates. Develops contract activity trend reports processed through CMS monthly, quarterly and annual basis. Provides training to end users on contract creation, language revisions, the approval process and general reporting. Develops back-end quality control reports to monitor data entry requirements and integrity. Oversees end-to-end system management, validates system upgrades and ensures business needs are met. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in healthcare administration, business administration, computer science or a related field required. 3 years of experience working with a contract management application required. 2 years of experience as a business data analyst in the healthcare industry or a managed care environment, preferably with Medicare and Medi-Cal experience required. 2 years of programming experience with Transact SQL (MS SQL Server) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: n/a Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/business-analyst-sr-contracting-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-b6a49da43c6329449e9a76c48e8ead58
Grievance Resolution Specialist CalOptima CalOptima Health is seeking a highly motivated an experienced Grievance Resolution Specialist to join our team. The Grievance Resolution Specialist will be responsible for coordinating the grievance and appeal resolution process. The incumbent will respond to verbal and written grievances and appeals from members and providers relating to member eligibility and benefits, contract administration, claims processing, utilization management decisions and pharmacy and vision decisions. The incumbent will have frequent external contact with members and families, health care providers, health networks, third party administrators and regulators. The incumbent will collaborate with internal departments such as Customer Service, Provider Relations, Pharmacy and Medical Management to identify factors necessary for the optimal resolution of Grievances and Appeals. Position Information: Department: Grievance & Appeals Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains adequate information in CalOptima Health's systems; ensures data collection, summarization, integration and reporting, including case creation and management and events/activity tracking. Gathers pertinent information regarding the grievances and appeals received, including member or provider concerns, supporting information related to initial decision-making, new information supporting the grievance or appeal, or supplemental information required to evaluate grievances and appeals within regulatory requirements. Coordinates and participates in case discussions with operational experts to result in a final case disposition as needed. Evaluates case details, proposes recommendations, or makes decisions as applicable, ensures the organization's decision is implemented according to the Grievance and Appeals policies and case resolution. Develops resolution letters and correspondence to members and providers. Communicates with internal and external customers to ensure timely review and resolution of grievances or appeals. Initiates referrals to the Quality Improvement department as applicable and facilitates responses to members according to CalOptima Health policy. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists with health networks' compliance process. Meets performance measurement goals for Grievance and Appeals Resolution Services (GARS). Identifies trends and root cause of issues, proposes solutions, or escalates ongoing issues to management. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 1 year of experience in any of the following areas: Grievances and Appeals, Claims, Regulatory Compliance, Customer Service or related field required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Associate's degree in business, health care administration or related field. Experience in health care practice standards for both government and commercial plans. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 15, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/grievance-resolution-specialist-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-12a1f6e564825e4184e10bf27321f79a
Jul 18, 2024
Full Time
Grievance Resolution Specialist CalOptima CalOptima Health is seeking a highly motivated an experienced Grievance Resolution Specialist to join our team. The Grievance Resolution Specialist will be responsible for coordinating the grievance and appeal resolution process. The incumbent will respond to verbal and written grievances and appeals from members and providers relating to member eligibility and benefits, contract administration, claims processing, utilization management decisions and pharmacy and vision decisions. The incumbent will have frequent external contact with members and families, health care providers, health networks, third party administrators and regulators. The incumbent will collaborate with internal departments such as Customer Service, Provider Relations, Pharmacy and Medical Management to identify factors necessary for the optimal resolution of Grievances and Appeals. Position Information: Department: Grievance & Appeals Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains adequate information in CalOptima Health's systems; ensures data collection, summarization, integration and reporting, including case creation and management and events/activity tracking. Gathers pertinent information regarding the grievances and appeals received, including member or provider concerns, supporting information related to initial decision-making, new information supporting the grievance or appeal, or supplemental information required to evaluate grievances and appeals within regulatory requirements. Coordinates and participates in case discussions with operational experts to result in a final case disposition as needed. Evaluates case details, proposes recommendations, or makes decisions as applicable, ensures the organization's decision is implemented according to the Grievance and Appeals policies and case resolution. Develops resolution letters and correspondence to members and providers. Communicates with internal and external customers to ensure timely review and resolution of grievances or appeals. Initiates referrals to the Quality Improvement department as applicable and facilitates responses to members according to CalOptima Health policy. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists with health networks' compliance process. Meets performance measurement goals for Grievance and Appeals Resolution Services (GARS). Identifies trends and root cause of issues, proposes solutions, or escalates ongoing issues to management. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 1 year of experience in any of the following areas: Grievances and Appeals, Claims, Regulatory Compliance, Customer Service or related field required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Associate's degree in business, health care administration or related field. Experience in health care practice standards for both government and commercial plans. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 15, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/grievance-resolution-specialist-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-12a1f6e564825e4184e10bf27321f79a
Claims Resolution Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Claims Resolution Specialist (Customer Service) to join our team. The Claims Resolution Specialist will be the first line of contact for CalOptima Health providers. The incumbent will assist providers with questions related to the payment of claims and resolution of claims payment issues. Position Information: Department: Claims Administration Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 80% - Claims Support Responds to and researches issues on provider questions regarding claims payments, denials, resolves claim issues, contractual and/or CalOptima Health agreements, established payment methodologies, division of financial responsibility, applicable regulatory legislation, claims processing guidelines and company policies and procedures. Follows up with providers as needed. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Ensures accurate and timely documentation regarding all issues and/or inquiries are entered in Facets. Routes escalated calls to the appropriate departments and/or management. 5% - Completes other duties or projects as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in claims resolution required. 1 year of call center experience with high call volumes or customer service experience required. 1 year of HMO, Medi-Cal/Medicaid and healthcare/managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: N/A Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/claims-resolution-specialist-customer-service-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-6cd25c044d7ae64abcf92eab13f243ea
Jul 18, 2024
Full Time
Claims Resolution Specialist (Customer Service) CalOptima CalOptima Health is seeking a highly motivated an experienced Claims Resolution Specialist (Customer Service) to join our team. The Claims Resolution Specialist will be the first line of contact for CalOptima Health providers. The incumbent will assist providers with questions related to the payment of claims and resolution of claims payment issues. Position Information: Department: Claims Administration Salary Grade: 304 - $53,813 - $80,720 ($25.87 - $38.8077) Work Arrangement: Full Office Duties & Responsibilities: 80% - Claims Support Responds to and researches issues on provider questions regarding claims payments, denials, resolves claim issues, contractual and/or CalOptima Health agreements, established payment methodologies, division of financial responsibility, applicable regulatory legislation, claims processing guidelines and company policies and procedures. Follows up with providers as needed. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Ensures accurate and timely documentation regarding all issues and/or inquiries are entered in Facets. Routes escalated calls to the appropriate departments and/or management. 5% - Completes other duties or projects as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in claims resolution required. 1 year of call center experience with high call volumes or customer service experience required. 1 year of HMO, Medi-Cal/Medicaid and healthcare/managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: N/A Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/claims-resolution-specialist-customer-service-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-6cd25c044d7ae64abcf92eab13f243ea
Customer Service Representative, Sr. (Behavioral Heath) (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative, Sr. (Behavioral Heath) (Bilingual Required) to join our team. The Customer Service Representative Sr (Behavioral Health) will provide telephonic and in-person assistance to CalOptima Health's Medi-Cal members and providers regarding the Medi-Cal OneCare Behavioral Health program, eligibility, enrollment, benefits and services. The incumbent conducts prescreening for behavioral health services and safety screening to appropriately triage crisis calls. The incumbent will resolve complex issues and handle escalated calls that require additional research with providers, health networks and internal CalOptima Health departments. Position Information: Department: Customer Service Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 95% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas, including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care, in-person or telephonically. Communicates, builds and maintains internal and external relationships through prompt and accurate service. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. Serves as a mediator to ensure the interests of members and CalOptima Health are protected. Follow-ups and ensures completion of all member and provider inquiries or requests. Ensures accurate, complete and correct documentation is entered into Facets regarding all issues and/or inquiries, complaints and grievances. Assists in developing and mentoring Customer Service staff. Serves as a resource for other team members or internal stakeholders. Maintains departmental productivity and quality standards. Problem solves escalated challenges. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in customer/member service, including 1 year call center capacity required. Typing speed of 35 words per minute (WPM) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 1 year of experience in health maintenance organization (HMO), Medi-Cal/Medicaid and health services. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 1, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-representative-sr-behavioral-heath-bilingual-required-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ade2f2eb63ff784bbc8fad1c10ffe4f9
Jul 18, 2024
Full Time
Customer Service Representative, Sr. (Behavioral Heath) (Bilingual Required) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Representative, Sr. (Behavioral Heath) (Bilingual Required) to join our team. The Customer Service Representative Sr (Behavioral Health) will provide telephonic and in-person assistance to CalOptima Health's Medi-Cal members and providers regarding the Medi-Cal OneCare Behavioral Health program, eligibility, enrollment, benefits and services. The incumbent conducts prescreening for behavioral health services and safety screening to appropriately triage crisis calls. The incumbent will resolve complex issues and handle escalated calls that require additional research with providers, health networks and internal CalOptima Health departments. Position Information: Department: Customer Service Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 95% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas, including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care, in-person or telephonically. Communicates, builds and maintains internal and external relationships through prompt and accurate service. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. Serves as a mediator to ensure the interests of members and CalOptima Health are protected. Follow-ups and ensures completion of all member and provider inquiries or requests. Ensures accurate, complete and correct documentation is entered into Facets regarding all issues and/or inquiries, complaints and grievances. Assists in developing and mentoring Customer Service staff. Serves as a resource for other team members or internal stakeholders. Maintains departmental productivity and quality standards. Problem solves escalated challenges. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in customer/member service, including 1 year call center capacity required. Typing speed of 35 words per minute (WPM) required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 1 year of experience in health maintenance organization (HMO), Medi-Cal/Medicaid and health services. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 1, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-representative-sr-behavioral-heath-bilingual-required-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ade2f2eb63ff784bbc8fad1c10ffe4f9
Member Liaison Specialist (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist (Behavioral Health) to join our team. The Member Liaison Specialist (Behavioral Health) will be responsible for assisting Medi-Cal and OneCare members with behavioral health care management needs in a call center environment, which includes but is not limited to securing behavioral health appointments for members, following up with members before and after the initial appointment, providing members with information and referring to community resources and assisting member in navigating the behavioral health system of care. The incumbent will act as a consultative liaison to assist members, behavioral health providers, health networks and community agencies to coordinate behavioral health services. The incumbent will also participate in various behavioral health initiatives and projects in support of the Behavioral Health Integration department. Position Information: Department: Behavioral Health Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides members with short-term care management support and secures behavioral health services appointments. Coordinates member's behavioral health needs within and outside of CalOptima Health to ensure the coordination of member's care. Collaborates and communicates with the member, caregiver and behavioral health network providers to support successful linkage to behavioral health services. Maintains documentation of member cases within the Medical Management system. Initiates referrals to internal and external care management departments and other government agencies. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops and maintains a network of current community resources and services where members can be referred to for assistance. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in behavioral health, community service or other social service setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to an approved means of transportation for work away from the primary office approximately 5% of the time required. Preferred Qualifications: Bachelor's degree in behavioral health or related field. Health maintenance organization (HMO), Medi-Cal, Medicare and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-behavioral-health-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ea547784ac9a8d4aa63b16397f7288ae
Jul 18, 2024
Full Time
Member Liaison Specialist (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist (Behavioral Health) to join our team. The Member Liaison Specialist (Behavioral Health) will be responsible for assisting Medi-Cal and OneCare members with behavioral health care management needs in a call center environment, which includes but is not limited to securing behavioral health appointments for members, following up with members before and after the initial appointment, providing members with information and referring to community resources and assisting member in navigating the behavioral health system of care. The incumbent will act as a consultative liaison to assist members, behavioral health providers, health networks and community agencies to coordinate behavioral health services. The incumbent will also participate in various behavioral health initiatives and projects in support of the Behavioral Health Integration department. Position Information: Department: Behavioral Health Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Provides members with short-term care management support and secures behavioral health services appointments. Coordinates member's behavioral health needs within and outside of CalOptima Health to ensure the coordination of member's care. Collaborates and communicates with the member, caregiver and behavioral health network providers to support successful linkage to behavioral health services. Maintains documentation of member cases within the Medical Management system. Initiates referrals to internal and external care management departments and other government agencies. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops and maintains a network of current community resources and services where members can be referred to for assistance. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience in behavioral health, community service or other social service setting required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to an approved means of transportation for work away from the primary office approximately 5% of the time required. Preferred Qualifications: Bachelor's degree in behavioral health or related field. Health maintenance organization (HMO), Medi-Cal, Medicare and health services experience. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-behavioral-health-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-ea547784ac9a8d4aa63b16397f7288ae
ITS Analyst, Sr. CalOptima CalOptima Health is seeking a highly motivated an experienced ITS Analyst, Sr. to join our team. The ITS Analyst Sr (Corporate Applications (ServiceNow)) will facilitate the coordination and integration of program related activities through vendor-supported corporate applications. The incumbent will define system scope, objectives and business requirements to meet user needs. The incumbent will assist business customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on systems projects. The incumbent will provide coordination and services relevant to key functions of software supported by the Information Technology Services (ITS) department, which supports a variety of end users and software, usually provided by a third-party vendor. The incumbent will contribute to the support and maintenance of assigned applications and serve as a technical point-of-contact. Position Information: Department: ITS - Infrastructure Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Optimizes existing and develops new service catalog offerings and associated flows with a focus on continual improvement and automation. Leverages Flow Designer to further mature the service catalog and migrates away from workflows. Identifies inefficiencies to ultimately implement areas of automation. Supports the design of custom catalog items; works with business partners and the Service Catalog manager and application owner for implementation. Maintains an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. 25% - Technical Support Processes core system configuration as well as day-to-day user requests and incidents. Creates technical design, ServiceNow code and architecture, and works with key business units to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. Provides technical guidance on existing workflows for streamlining and improved efficiencies. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in information services or related field required. 5 years of direct experience as a ServiceNow admin or application owner. 5 years background in ITS related to health services required. 5 years of ITS technical application support experience required. 5 years of computer hardware and/or software troubleshooting techniques and system support required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: ServiceNow Certified Implementation Specialist a plus. ServiceNow Certified Application Developer a plus. ITIL Certification is highly desirable. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/its-analyst-sr-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-70ea6540aed59547a218e2bbb8de7de6
Jul 18, 2024
Full Time
ITS Analyst, Sr. CalOptima CalOptima Health is seeking a highly motivated an experienced ITS Analyst, Sr. to join our team. The ITS Analyst Sr (Corporate Applications (ServiceNow)) will facilitate the coordination and integration of program related activities through vendor-supported corporate applications. The incumbent will define system scope, objectives and business requirements to meet user needs. The incumbent will assist business customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on systems projects. The incumbent will provide coordination and services relevant to key functions of software supported by the Information Technology Services (ITS) department, which supports a variety of end users and software, usually provided by a third-party vendor. The incumbent will contribute to the support and maintenance of assigned applications and serve as a technical point-of-contact. Position Information: Department: ITS - Infrastructure Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Optimizes existing and develops new service catalog offerings and associated flows with a focus on continual improvement and automation. Leverages Flow Designer to further mature the service catalog and migrates away from workflows. Identifies inefficiencies to ultimately implement areas of automation. Supports the design of custom catalog items; works with business partners and the Service Catalog manager and application owner for implementation. Maintains an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. 25% - Technical Support Processes core system configuration as well as day-to-day user requests and incidents. Creates technical design, ServiceNow code and architecture, and works with key business units to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. Provides technical guidance on existing workflows for streamlining and improved efficiencies. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in information services or related field required. 5 years of direct experience as a ServiceNow admin or application owner. 5 years background in ITS related to health services required. 5 years of ITS technical application support experience required. 5 years of computer hardware and/or software troubleshooting techniques and system support required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: ServiceNow Certified Implementation Specialist a plus. ServiceNow Certified Application Developer a plus. ITIL Certification is highly desirable. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/its-analyst-sr-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-70ea6540aed59547a218e2bbb8de7de6
Clinical Auditor Sr (Delegation Oversight) CalOptima CalOptima Health is seeking a highly motivated an experienced Clinical Auditor Sr (Delegation Oversight) to join our team. The Clinical Auditor Sr will serve as the senior auditor for Case Management (CM), Utilization Management (UM) and oversight. The incumbent will serve as a subject matter expert and ensure regulatory (Medicare, Medi-Cal) and accreditation National Committee for Quality Assurance (NCQA) compliance for all CalOptima Health lines of business including OneCare Centers for Medicare and Medicaid Services (CMS) requirements for quality by conducting routine oversight, monitoring and auditing of externally delegated functions to ensure compliance with state, federal and accreditation standards. Position Information: Department: Delegation Oversight Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Conducts ongoing analysis/assessment and auditing of operational performance for continuous process improvements, improved efficiency, and improved customer satisfaction. Oversees multiple concurrent and retrospective audits for quality and accuracy by comparing clinical processes against existing standards for the purpose of improving members quality of care, monitors efforts, and related projects; makes recommendations around objectives and scope of regulatory adherence; best practices related to clinical decision making; improving member care and ensures effective and efficient audit execution. Identifies patterns of non-compliance, opportunities for improvement and develops corrective action plans to address any identified issues. Performs readiness and annual oversight audits for applicable areas ensuring the entity's ability to perform clinical and non-clinical activities, prior to contract execution and in accordance with the agreement to ensure compliance with NCQA, federal, state, and other regulatory agency standards. Participates in workgroups that address both clinical and non-clinical activities for which CalOptima Health must demonstrate improvement to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), Department of Health Care Services (DHCS), California Managed Risk Medical Insurance Board (MRMIB), Department of Managed Health Care (DMHC), and any other applicable entity. Establishes and facilitates routine communication and feedback mechanisms for delegated oversight findings to operations management. Additionally, utilizes findings and trends to improve policies, procedures, and associate comprehension via training. Serves as Subject Matter Expert (SME) for all clinical and quality areas. 10% - Administrative Support Collects, summarizes, and reports performance and quality data findings to management and all applicable committees. Participates in the Delegation Oversight committee and ad hoc escalation meetings, when necessary. Evaluates various types of information for integrity, accuracy, and appropriateness. Researches regulations and informs delegates of any changes to regulatory requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: 5 years of experience in delegate/internal auditing and utilization management required. 5 years of experience in a health care delivery system, including health plan, medical group, or hospital management required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 10% of the time required. Preferred Qualifications: n/a Required Licensure / Certifications: Current, unrestricted Licensed Vocational Nurse (LVN) or Registered Nurse (RN) license to practice in the State of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 23, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/clinical-auditor-sr-delegation-oversight-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2da1c485508bd64ca3f2a1c9b891b935
Jul 18, 2024
Full Time
Clinical Auditor Sr (Delegation Oversight) CalOptima CalOptima Health is seeking a highly motivated an experienced Clinical Auditor Sr (Delegation Oversight) to join our team. The Clinical Auditor Sr will serve as the senior auditor for Case Management (CM), Utilization Management (UM) and oversight. The incumbent will serve as a subject matter expert and ensure regulatory (Medicare, Medi-Cal) and accreditation National Committee for Quality Assurance (NCQA) compliance for all CalOptima Health lines of business including OneCare Centers for Medicare and Medicaid Services (CMS) requirements for quality by conducting routine oversight, monitoring and auditing of externally delegated functions to ensure compliance with state, federal and accreditation standards. Position Information: Department: Delegation Oversight Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Conducts ongoing analysis/assessment and auditing of operational performance for continuous process improvements, improved efficiency, and improved customer satisfaction. Oversees multiple concurrent and retrospective audits for quality and accuracy by comparing clinical processes against existing standards for the purpose of improving members quality of care, monitors efforts, and related projects; makes recommendations around objectives and scope of regulatory adherence; best practices related to clinical decision making; improving member care and ensures effective and efficient audit execution. Identifies patterns of non-compliance, opportunities for improvement and develops corrective action plans to address any identified issues. Performs readiness and annual oversight audits for applicable areas ensuring the entity's ability to perform clinical and non-clinical activities, prior to contract execution and in accordance with the agreement to ensure compliance with NCQA, federal, state, and other regulatory agency standards. Participates in workgroups that address both clinical and non-clinical activities for which CalOptima Health must demonstrate improvement to meet its contractual requirements with the Center for Medicare and Medicaid (CMS), Department of Health Care Services (DHCS), California Managed Risk Medical Insurance Board (MRMIB), Department of Managed Health Care (DMHC), and any other applicable entity. Establishes and facilitates routine communication and feedback mechanisms for delegated oversight findings to operations management. Additionally, utilizes findings and trends to improve policies, procedures, and associate comprehension via training. Serves as Subject Matter Expert (SME) for all clinical and quality areas. 10% - Administrative Support Collects, summarizes, and reports performance and quality data findings to management and all applicable committees. Participates in the Delegation Oversight committee and ad hoc escalation meetings, when necessary. Evaluates various types of information for integrity, accuracy, and appropriateness. Researches regulations and informs delegates of any changes to regulatory requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: 5 years of experience in delegate/internal auditing and utilization management required. 5 years of experience in a health care delivery system, including health plan, medical group, or hospital management required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Have access to means of transportation for work away from the primary office approximately 10% of the time required. Preferred Qualifications: n/a Required Licensure / Certifications: Current, unrestricted Licensed Vocational Nurse (LVN) or Registered Nurse (RN) license to practice in the State of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 23, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/clinical-auditor-sr-delegation-oversight-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2da1c485508bd64ca3f2a1c9b891b935
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: 310 - $72,096 - $115,353 ($34.66 - $55.4582) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or social science required. 5 years of clinical experience and/or managed care experience required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Licensed Marriage and Family Therapist, or master's degree in social work, gerontology, public health or related field. Experience with behavioral health or substance use case management. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0e7e5686efc94c47857a5d3a22e92299
Jul 18, 2024
Full Time
Care Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Care Manager to join our team. The Care Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes. The incumbent will be responsible for providing intensive case management, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: 310 - $72,096 - $115,353 ($34.66 - $55.4582) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment with member. Performs comprehensive, disease specific, clinical assessments of all identified cases, at minimum, annually which includes, but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessment to identify member's post-hospital or post-ED discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized SMART goals. Care plan will be continuously reviewed, modified and updated to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goals. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including Community Supports and LTSS. Conducts face-to-face meetings at settings outside of CalOptima Health's locations such as in hospitals, skilled nursing facilities, long-term acute care hospitals, recuperative care and in member's home settings with members, members' family members/representatives and other providers, as appropriate. Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to Long-Term Support Services (LTSS) department, Community Supports and community resources. Facilitates and participates in Interdisciplinary Care Team meetings, as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Prepares and maintains appropriate documentation of patient care and progress within the documentation platform or care plan as appropriate. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Ensures reporting of productivity metrics to supervisor. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in social work, psychology, gerontology, public health or social science required. 5 years of clinical experience and/or managed care experience required. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 20% of the time or more. Preferred Qualifications: Licensed Vocational Nurse, Licensed Marriage and Family Therapist, or master's degree in social work, gerontology, public health or related field. Experience with behavioral health or substance use case management. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/care-manager-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0e7e5686efc94c47857a5d3a22e92299
Manager, Clinical Pharmacists (Medicare) CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, Clinical Pharmacists (Medicare) to join our team. The Manager, Clinical Pharmacists (Medicare) will assist the Pharmacy Director and pharmacy staff with the ongoing development and implementation of Medicare Part D requirements for members enrolled in CalOptima Health's PACE and OneCare plans. The incumbent will supervise the pharmacists with Medicare-related responsibilities, including Medication Therapy Management (MTM), interdisciplinary care teams, formulary administration, rebate analysis, coverage determinations, oversight and reporting. The incumbent will interact frequently and independently with department directors, managers and staff as needed to perform the duties of the position. The incumbent will have frequent interaction with external contacts, including the pharmacy benefit manager's Medicare department. Position Information: Department: Pharmacy Management Salary Grade: 319 - $209,160 - $257,458 ($77.35 - $123.7635) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages, advises and facilitates the ongoing development and education of department staff. Develops, establishes and maintains a work priority system to ensure pharmacist workloads are fulfilled. Manages day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Recruits and retains, trains, manages and evaluates staff. Works and collaborates with Human Resources to manage employee issues and implement corrective action plans as appropriate. Completes all staff evaluations and all employee corrective action plans in a timely manner. Serves as a subject matter expert for internal and external audits relating to Medicare Part D. Ensures deliverables are met for Regulatory Affairs memos relating to Medicare Part D. Updates and maintains protocols and criteria for the review of pharmacy prior authorizations. Works with the Pharmacy Director to implement changes in CMS regulations. Updates CalOptima Health's pharmacy policies and develops new policies and procedures when needed. Works with the Pharmacy Director to recommend, develop and implement target drug utilization intervention programs and other drug utilization review (DUR)/drug utilization evaluation (DUE) activities. Works together with the Pharmacy Director and within Medical Management (e.g., with data manager, case managers, etc.) on various data integration, disease management and outcomes projects. 25% - Program Oversight Monitors and reports prior authorization review indicators and activities as required by plan and regulatory entities. Acts as a resource for policies, procedures and operational changes. Reviews and analyzes pharmacy benefit manager reports to monitor compliance with CMS Part D requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: ASHP-accredited residency in Pharmacy Practice or 3 years equivalent experience required. 2 years of supervisory/management experience in the pharmacy area required. Current knowledge and expertise in clinical pharmacology and disease states required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience in Medicare Part D. 3 years of experience in clinical pharmacy practice including performing drug use evaluations and preparing drug monographs and other types of drug information for Pharmacy & Therapeutics Committees. Basic working knowledge of the Medi-Cal or Medicaid programs preferred. Basic working knowledge of Medicare Part D preferred. Required Licensure / Certifications: A current, valid, unrestricted California State Pharmacy License and Pharm.D. is required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 9, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-clinical-pharmacists-medicare-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-cb46614770693c4cb567c4232b8f4760
Jul 18, 2024
Full Time
Manager, Clinical Pharmacists (Medicare) CalOptima CalOptima Health is seeking a highly motivated an experienced Manager, Clinical Pharmacists (Medicare) to join our team. The Manager, Clinical Pharmacists (Medicare) will assist the Pharmacy Director and pharmacy staff with the ongoing development and implementation of Medicare Part D requirements for members enrolled in CalOptima Health's PACE and OneCare plans. The incumbent will supervise the pharmacists with Medicare-related responsibilities, including Medication Therapy Management (MTM), interdisciplinary care teams, formulary administration, rebate analysis, coverage determinations, oversight and reporting. The incumbent will interact frequently and independently with department directors, managers and staff as needed to perform the duties of the position. The incumbent will have frequent interaction with external contacts, including the pharmacy benefit manager's Medicare department. Position Information: Department: Pharmacy Management Salary Grade: 319 - $209,160 - $257,458 ($77.35 - $123.7635) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 70% - Leadership Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department. Manages, advises and facilitates the ongoing development and education of department staff. Develops, establishes and maintains a work priority system to ensure pharmacist workloads are fulfilled. Manages day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Recruits and retains, trains, manages and evaluates staff. Works and collaborates with Human Resources to manage employee issues and implement corrective action plans as appropriate. Completes all staff evaluations and all employee corrective action plans in a timely manner. Serves as a subject matter expert for internal and external audits relating to Medicare Part D. Ensures deliverables are met for Regulatory Affairs memos relating to Medicare Part D. Updates and maintains protocols and criteria for the review of pharmacy prior authorizations. Works with the Pharmacy Director to implement changes in CMS regulations. Updates CalOptima Health's pharmacy policies and develops new policies and procedures when needed. Works with the Pharmacy Director to recommend, develop and implement target drug utilization intervention programs and other drug utilization review (DUR)/drug utilization evaluation (DUE) activities. Works together with the Pharmacy Director and within Medical Management (e.g., with data manager, case managers, etc.) on various data integration, disease management and outcomes projects. 25% - Program Oversight Monitors and reports prior authorization review indicators and activities as required by plan and regulatory entities. Acts as a resource for policies, procedures and operational changes. Reviews and analyzes pharmacy benefit manager reports to monitor compliance with CMS Part D requirements. 5% - Completes other projects and duties as assigned. Minimum Qualifications: ASHP-accredited residency in Pharmacy Practice or 3 years equivalent experience required. 2 years of supervisory/management experience in the pharmacy area required. Current knowledge and expertise in clinical pharmacology and disease states required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience in Medicare Part D. 3 years of experience in clinical pharmacy practice including performing drug use evaluations and preparing drug monographs and other types of drug information for Pharmacy & Therapeutics Committees. Basic working knowledge of the Medi-Cal or Medicaid programs preferred. Basic working knowledge of Medicare Part D preferred. Required Licensure / Certifications: A current, valid, unrestricted California State Pharmacy License and Pharm.D. is required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 9, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/manager-clinical-pharmacists-medicare-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-cb46614770693c4cb567c4232b8f4760
Community Relations Specialist (Bilingual in Vietnamese) CalOptima CalOptima Health is seeking a highly motivated an experienced Community Relations Specialist to join our team. The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Position Information: Department: Community Relations Salary Grade: 306 - $58,205 - $90,217 ($27.98 - $43,3736) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Communicates major community developments and issues to leadership and other internal departments. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in community health, public affairs, communications, public health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: Master's degree in public affairs, community health or related field. Required Licensure / Certifications: Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/community-relations-specialist-bilingual-in-vietnamese-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bd0eac9079944f498ea1a0b8d99db819
Jul 18, 2024
Full Time
Community Relations Specialist (Bilingual in Vietnamese) CalOptima CalOptima Health is seeking a highly motivated an experienced Community Relations Specialist to join our team. The Community Relations Specialist will function as a representative for CalOptima Health in the community and to community-based organizations. The incumbent will plan and coordinate community outreach activities, including quarterly networking forums, community town hall meetings, stakeholder meetings, educational seminars and health fairs. The incumbent will serve as a knowledgeable resource about CalOptima Health's programs and services. The incumbent will be expected and empowered to be a real-time problem solver for members and stakeholders. Position Information: Department: Community Relations Salary Grade: 306 - $58,205 - $90,217 ($27.98 - $43,3736) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Serves as a CalOptima Health representative for community organizations. Plans, coordinates and evaluates community relations projects, activities and events. Specific activities include developing project work plans and budgets, scheduling and facilitating planning meetings and coordinating logistics. Participates as a representative of CalOptima Health in assigned community meetings, collaborative, committees and coalitions to develop and enhance community partnerships. Attends health and community fairs and health promotion events. Organizes and plans workshops, presentations and supports large/special events. Partners with Strategic Development, Communications, Government Affairs and other internal departments to maintain positive stakeholder relationships. Cultivates support for CalOptima Health's programs and generates leads for outreach and enrollment staff. Ensures key messages related to CalOptima Health's programs and policy issues are clearly communicated to external stakeholders. Conducts presentations for community-based organizations to increase awareness about CalOptima Health's programs and services. Engenders cultural sensitivity and knowledge regarding the diversity of the populations CalOptima Health serves. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Communicates major community developments and issues to leadership and other internal departments. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in community health, public affairs, communications, public health or related field required. 3 years of experience in community health, public relations and/or community-based organizations, including planning and organizing large-scale public events required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: Master's degree in public affairs, community health or related field. Required Licensure / Certifications: Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/community-relations-specialist-bilingual-in-vietnamese-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bd0eac9079944f498ea1a0b8d99db819
Sr. Data Analyst (Healthcare Provider Data Analytics) CalOptima CalOptima Health is seeking a highly motivated an experienced Data Analyst Sr to join our team. The Data Analyst Sr will provide advanced technical expertise for all data reporting and analysis functions for the Provider Data Management Services department, including developing, designing, maintaining databases and implementing processes. The incumbent will serve as the main point of contact to develop and design reports that will assist with the routine operational requirements of the organization and as required by California Department of Health Care Services (DHCS). The Data Analyst Sr will conduct complex data analyses and develop data reports in support of major CalOptima Health initiatives. Position Information: Department: Provider Data Management Services Salary Grade: 312 - $84,092 - $134,548 ($40.43 - $64.6865) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Data Support Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Designs and implements processes and reports related to provider data to support business decisions, ensuring data integrity, consistency and compliance. Processes and analyzes provider reports and ad-hoc requests including health network primary care physician data, provider directories and network adequacy reports, and works with internal departments to understand requirements. Develops accurate, organized and easy to understand reports, identifies gaps and analyzes trends utilizing company's provider data management system (FACETS) and provider analytics software. Maintains in-depth knowledge of CalOptima Health's DHCS and/or Centers for Medicare & Medicaid Services (CMS) data reporting requirements and builds reports for DHCS accurately and on a timely basis. Identifies and implements process improvement and automation opportunities to support end to end provider data flow and accuracy. Designs, builds and maintains report cards, dashboards and trending analysis. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Participates in project meetings, providing input to project plans and status updates. May be responsible for representing the Provider Data Management department on company projects and Information Technology System project implementation. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 5 years of experience working as a data analyst in the health care industry or in a managed care environment required. 3 years of experience with SQL and ETL tools required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience building Tableau and/or Power BI dashboards. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 20, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-data-analyst-healthcare-provider-data-analytics-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3e4a1634af34b84ab22729f438ac86fa
Jul 18, 2024
Sr. Data Analyst (Healthcare Provider Data Analytics) CalOptima CalOptima Health is seeking a highly motivated an experienced Data Analyst Sr to join our team. The Data Analyst Sr will provide advanced technical expertise for all data reporting and analysis functions for the Provider Data Management Services department, including developing, designing, maintaining databases and implementing processes. The incumbent will serve as the main point of contact to develop and design reports that will assist with the routine operational requirements of the organization and as required by California Department of Health Care Services (DHCS). The Data Analyst Sr will conduct complex data analyses and develop data reports in support of major CalOptima Health initiatives. Position Information: Department: Provider Data Management Services Salary Grade: 312 - $84,092 - $134,548 ($40.43 - $64.6865) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Data Support Participates in a mission-driven culture of high-quality performance, with a focus on customer service, consistency, dignity and accountability. Designs and implements processes and reports related to provider data to support business decisions, ensuring data integrity, consistency and compliance. Processes and analyzes provider reports and ad-hoc requests including health network primary care physician data, provider directories and network adequacy reports, and works with internal departments to understand requirements. Develops accurate, organized and easy to understand reports, identifies gaps and analyzes trends utilizing company's provider data management system (FACETS) and provider analytics software. Maintains in-depth knowledge of CalOptima Health's DHCS and/or Centers for Medicare & Medicaid Services (CMS) data reporting requirements and builds reports for DHCS accurately and on a timely basis. Identifies and implements process improvement and automation opportunities to support end to end provider data flow and accuracy. Designs, builds and maintains report cards, dashboards and trending analysis. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Participates in project meetings, providing input to project plans and status updates. May be responsible for representing the Provider Data Management department on company projects and Information Technology System project implementation. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 5 years of experience working as a data analyst in the health care industry or in a managed care environment required. 3 years of experience with SQL and ETL tools required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of experience building Tableau and/or Power BI dashboards. Required Licensure / Certifications: n/a Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 20, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-data-analyst-healthcare-provider-data-analytics-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3e4a1634af34b84ab22729f438ac86fa
Medical Case Manager (Whole Child Model) (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Whole Child Model) (Case Management) to join our team. Case Management is an advanced specialty collaborative practice, responsible for providing ongoing case management services for CalOptima Health's members. The Medical Case Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for all members along with focus on members under 21 years of age. The incumbent will be responsible for providing intensive case management primarily to a pediatric population, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment. Performs comprehensive, disease specific, clinical assessments of all identified cases, which includes but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessments to identify member's post-hospital or post-emergency department discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART) goals. Reviews, modifies and updates care plans continuously to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goal. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including community supports and Long-Term Services and Supports (LTSS). Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to LTSS department, community supports and community resources. Facilitates and participates in Interdisciplinary Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing supervisor, manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Prepares and maintains appropriate documentation of patient care and progress within the care plan. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate's degree in Nursing (ADN) or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor of Science in Nursing (BSN) degree or related field. 2 years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-whole-child-model-case-management-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-931d9e6e55b9bf4d9704750f2260b81a
Jul 18, 2024
Full Time
Medical Case Manager (Whole Child Model) (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Whole Child Model) (Case Management) to join our team. Case Management is an advanced specialty collaborative practice, responsible for providing ongoing case management services for CalOptima Health's members. The Medical Case Manager will facilitate communication and coordination among all participants of the health care team and the member to ensure the services provided promote quality and cost-effective outcomes for all members along with focus on members under 21 years of age. The incumbent will be responsible for providing intensive case management primarily to a pediatric population, which includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. Position Information: Department: Case Management Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Care Management Assesses member needs using a standardized health needs assessment or health risk assessment. Performs comprehensive, disease specific, clinical assessments of all identified cases, which includes but is not limited to, assessment of: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Performs post-discharge assessments to identify member's post-hospital or post-emergency department discharge needs including but not limited to: Member's physical, functional, social and psychological status Member's cultural and linguistic needs Caregiver resources and available benefits Follow-up provider care and ensuring scheduled appointments Durable medical equipment and supplies Community resources Develops and implements a member's specific care plan which includes prioritized Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART) goals. Reviews, modifies and updates care plans continuously to reflect the member's needs, at minimum, annually or upon change in condition. Schedules follow-ups to assess progress towards goals and identifies barriers to meeting goal. Provides regular outreach to assigned members along with members from a worklist and evaluates quality of service given to members according to department contact standards. Coordinates care and services with members, members' family members/representatives and other providers, as appropriate, including community supports and Long-Term Services and Supports (LTSS). Communicates with Member's physicians, specialists, community agencies and vendors to ensure coordination of services. Facilitates referrals to behavioral health/substance use disorder services and identifies and makes referrals to LTSS department, community supports and community resources. Facilitates and participates in Interdisciplinary Team meetings as applicable. Collaborates with interdepartmental staff in case resolution as needed. Identifies cases needing supervisor, manager, director or medical director review or input, routes accordingly and closes cases according to procedures and guidelines in a timely manner. Advocates in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. 10% - Administrative Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Follows CalOptima Health's protocol for documenting all case interventions. Prepares and maintains appropriate documentation of patient care and progress within the care plan. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate's degree in Nursing (ADN) or related field required. 5 years of clinical experience and/or managed care experience required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor of Science in Nursing (BSN) degree or related field. 2 years of pediatric experience. Certified Case Manager (CCM) certificate. Bilingual in English and one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 25, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-whole-child-model-case-management-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-931d9e6e55b9bf4d9704750f2260b81a
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8ec7cd793dc8d4489328b67dda81bd9d
Jul 18, 2024
Full Time
Member Liaison Specialist (Customer Service) (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Member Liaison Specialist to join our team. The Member Liaison Specialist (Customer Service) will provide member service to seniors, persons with disabilities or chronic conditions, persons without housing and persons under the age of twenty-one (21) who participate in the Whole-Child Model program. The incumbent will serve as a liaison between members, health networks, providers and community-based organizations to facilitate access to services and help resolve health care and psychosocial issues. Position Information: Department: Member Liaison Program Salary Grade: 302 - $49,754 - $69,655 ($23.92 - $33.4880) Work Arrangement: Full Office Duties & Responsibilities: 85% - Member Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assesses members' concerns to identify psychosocial or health care issues and facilitate an appropriate resolution. Intakes information from members, both over the phone and/or in person, to complete requests for assistance cases, grievances and appeals, per departmental guidelines. Coordinates members' health care and social service needs both within and outside the health network and CalOptima Health during the original interaction. Addresses member and provider inquiries, questions and concerns in all areas, including enrollment, claims, benefit interpretation, coordination of care and referrals/authorizations for medical care related to services covered under the Whole-Child Model program. Guides members in understanding and accessing the benefits under the Whole-Child Model program. Maintains documentation of member cases within the FACETS system. Initiates referrals to internal and external care management departments and government agencies. Communicates with community-based organizations, health networks, providers and vendors on behalf of members to resolve disputes and helps coordinate access to care and investigates issues preventing members from receiving medical benefits and services. 10% - Administrative Support Collaborates with interdepartmental staff in call resolution as needed. Identifies calls needing case management or escalation to a supervisor, manager or director and routes them according to established guidelines. Meets all regulatory key performance indicators, first call resolution requirements and business objectives of CalOptima Health. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 2 years of experience as a call center agent or customer/member services representative in health care required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience working with the needs of persons with disabilities and chronic medical conditions in a customer/member service capacity. Health maintenance organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is July 3, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/member-liaison-specialist-customer-service-bilingual-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-8ec7cd793dc8d4489328b67dda81bd9d
Financial Analyst III CalOptima CalOptima Health is seeking a highly motivated an experienced Financial Analyst III to join our team. The Financial Analyst III will be responsible for providing quantitative financial analysis for various departments within CalOptima Health. Under limited to no supervision, the incumbent will develop report suites and financial models used to forecast medical cost trends, provide support for provider contract negotiations, assess actuarial rate development studies, participate in annual budgeting functions, provide ad-hoc analytic support and act as a resource to more junior staff within the department. The incumbent will evaluate various issues, perform detailed analysis relating to the issues and communicate well reasoned solutions to management. The incumbent will work with large amounts of claims, enrollment and provider data using strong database, spreadsheet and business intelligence (BI) presentation skills. Position Information: Department: Financial Analysis Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Financial Functions Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Researches, assesses and develops advanced tools, models, reports and approaches to increase accuracy and timeliness of data-driven work projects. Develops medical expense, revenue and enrollment projections to support the budget process. Develops financial models and reports to support provider contract negotiations. Develops return on investment and business case analyses for program initiatives under consideration by senior management. Provides clinical and utilization analysis to assist Medical Management with improving outcomes and quality of care for CalOptima Health's members. Collaborates with the Data Warehouse team to design and recommend improvements to the data warehouse. Designs, develops, implements and maintains report suites and dashboards for all levels of CalOptima Health's management. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with the Data Warehouse team to design and recommend improvements to the data warehouse. Mentors, trains and acts as lead for more junior analytical staff. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in business administration, finance, economics, actuarial sciences or a related field required. 5 years of experience in a medical group, hospital or health plan setting required. 2 years of experience working with managed health care or insurance programs required. 2 years of analytical experience working with Medi-Cal payer information required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experienced user of Tableau and/or Microsoft SQL Server. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/financial-analyst-iii-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2548c0bed57e444289478094a7f21403
Jul 18, 2024
Financial Analyst III CalOptima CalOptima Health is seeking a highly motivated an experienced Financial Analyst III to join our team. The Financial Analyst III will be responsible for providing quantitative financial analysis for various departments within CalOptima Health. Under limited to no supervision, the incumbent will develop report suites and financial models used to forecast medical cost trends, provide support for provider contract negotiations, assess actuarial rate development studies, participate in annual budgeting functions, provide ad-hoc analytic support and act as a resource to more junior staff within the department. The incumbent will evaluate various issues, perform detailed analysis relating to the issues and communicate well reasoned solutions to management. The incumbent will work with large amounts of claims, enrollment and provider data using strong database, spreadsheet and business intelligence (BI) presentation skills. Position Information: Department: Financial Analysis Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Financial Functions Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Researches, assesses and develops advanced tools, models, reports and approaches to increase accuracy and timeliness of data-driven work projects. Develops medical expense, revenue and enrollment projections to support the budget process. Develops financial models and reports to support provider contract negotiations. Develops return on investment and business case analyses for program initiatives under consideration by senior management. Provides clinical and utilization analysis to assist Medical Management with improving outcomes and quality of care for CalOptima Health's members. Collaborates with the Data Warehouse team to design and recommend improvements to the data warehouse. Designs, develops, implements and maintains report suites and dashboards for all levels of CalOptima Health's management. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Collaborates with the Data Warehouse team to design and recommend improvements to the data warehouse. Mentors, trains and acts as lead for more junior analytical staff. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in business administration, finance, economics, actuarial sciences or a related field required. 5 years of experience in a medical group, hospital or health plan setting required. 2 years of experience working with managed health care or insurance programs required. 2 years of analytical experience working with Medi-Cal payer information required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experienced user of Tableau and/or Microsoft SQL Server. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/financial-analyst-iii-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2548c0bed57e444289478094a7f21403
Clinician (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Clinician (Behavioral Health) to join our team. The Clinician (Behavioral Health) is responsible for completing telephonic behavioral health screenings and determining member behavioral health level of care needs, which includes telephonic behavioral health crisis intervention, higher level of care referrals, and coordination of care between physical and behavioral health. The incumbent coordinates activities between CalOptima Health staff, contracted providers, and health networks by providing guidance and support when appropriate. Position Information: Department: Behavioral Health Salary Grade: 310 - $72,096 - $115,353 ($34.66 - $55.4582) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity, and accountability. Completes telephonic behavioral health assessments and triages for members with behavioral health needs. Coordinates referrals to County Mental Health Plan for members who may need additional mental health and/or behavioral health case management support. Coordinates and collaborates between behavioral health providers, health networks and CalOptima Health departments for problem resolution and service integration, including providing consultations on resolving complex case management issues and serving on the treatment team. Educates CalOptima Health staff, health networks, providers and members on behavioral health issues and available resources. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support- short and long-term goals/priorities for the department. Participates in bi-weekly clinical team meetings. Supports members in navigating the behavioral health systems of care. Builds, and maintains relationships with the County of Orange, providers, health networks, community-based organizations and other key stakeholders. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work, clinical psychology, marriage and family therapy or related field of study is required. 2 years of related experience, e.g., clinician experience, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current unrestricted California License required: Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist (PhD, PsyD). Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 14, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/clinician-behavioral-health-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d4d076da45aa304899c6584ed5ea778f
Jul 18, 2024
Full Time
Clinician (Behavioral Health) CalOptima CalOptima Health is seeking a highly motivated an experienced Clinician (Behavioral Health) to join our team. The Clinician (Behavioral Health) is responsible for completing telephonic behavioral health screenings and determining member behavioral health level of care needs, which includes telephonic behavioral health crisis intervention, higher level of care referrals, and coordination of care between physical and behavioral health. The incumbent coordinates activities between CalOptima Health staff, contracted providers, and health networks by providing guidance and support when appropriate. Position Information: Department: Behavioral Health Salary Grade: 310 - $72,096 - $115,353 ($34.66 - $55.4582) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Program Support Participates in a mission driven culture of high-quality performance, with a member focus on customer service, consistency, dignity, and accountability. Completes telephonic behavioral health assessments and triages for members with behavioral health needs. Coordinates referrals to County Mental Health Plan for members who may need additional mental health and/or behavioral health case management support. Coordinates and collaborates between behavioral health providers, health networks and CalOptima Health departments for problem resolution and service integration, including providing consultations on resolving complex case management issues and serving on the treatment team. Educates CalOptima Health staff, health networks, providers and members on behavioral health issues and available resources. 10% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support- short and long-term goals/priorities for the department. Participates in bi-weekly clinical team meetings. Supports members in navigating the behavioral health systems of care. Builds, and maintains relationships with the County of Orange, providers, health networks, community-based organizations and other key stakeholders. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work, clinical psychology, marriage and family therapy or related field of study is required. 2 years of related experience, e.g., clinician experience, required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current unrestricted California License required: Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist (PhD, PsyD). Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 14, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/clinician-behavioral-health-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d4d076da45aa304899c6584ed5ea778f
Supervisor, Behavioral Health (Utilization Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Behavioral Health (Utilization Management) to join our team. The Supervisor Behavioral Health (Utilization Management) will be responsible for the daily operation of Behavioral Health Integration (BHI) Utilization Management (UM) functions. The incumbent will oversee the benefit's prior authorization, concurrent review processes and transition of care. The incumbent will be responsible for the direct supervision and oversight of the BHI staff. The incumbent will work under the direction of the Sr Manager II to implement processes to ensure effective delivery of behavioral health services. The incumbent will be accountable for establishing and achieving quality and productivity standards and ensuring compliance with CalOptima Health's policies and procedures. The incumbent will collaborate with other internal CalOptima Health departments to ensure all regulatory requirements are met. The incumbent will interact with contracted organizations and providers, health networks and other stakeholders in a manner that promotes collaborative working relationships. Position Information: Department: Behavioral Health Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists the Sr Manager II as needed to ensure departmental and agency goals are met. Participates and prepares for regular internal and external audits. Provides clinical support for cases with complex behavioral health needs. Participates in the development, implementation and improvement of departmental policies, procedures and workflows. Develops and prepares reports to meet internal, regulatory, contractual and accreditation requirements. Maintains current knowledge of regulatory requirements pertinent to BHI UM which includes the Department of Health Care Services (DHCS), Centers for Medicare & Medicaid Services (CMS), Managed Risk Medical Insurance Board (MRMIB) and Department of Managed Health Care (DMHC). Ensures compliance with federal, state and county contracts and/or Memorandum of Understanding (MOUs) and other requirements set forth by regulatory agencies or funding sources specific to behavioral health care services. Acts as a liaison to community based and governmental providers that serve members. 45% - Supervision Supervises and assists with hiring, training, reviewing and setting goals for department and staff. Oversees and monitors the prior authorization and concurrent review process of the benefit and regulatory compliance. Provides direct oversight of the day-to-day operations of the behavioral health benefit. Facilitates staff meetings, including individual supervision. Provides coverage and expertise for other teams within the BHI UM department. Serves as a subject matter expert (SME) to departmental staff, internal departments and affiliated health networks regarding authorization rules and processes. Identifies and conducts performance feedback and/or counseling/corrective action meetings with the assistance of Human Resources as necessary. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work, clinical psychology, marriage and family therapy or related field or graduation from an accredited School of Nursing required. 3 years of behavioral health experience (post licensure) required. 2 years of supervisory/management experience required. Experience in behavioral health audits, including CMS, DHCS, DMHC and NCQA required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of utilization management (UM) experience. 2 years of managed care experience. Required Licensure / Certifications: Current and unrestricted California Board Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed professional Clinical Counselor (LPCC), Licensed Clinical Psychologist or an active Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 13, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-behavioral-health-utilization-management-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e84de651ac04664f80ec3d3086dfe6cb
Jul 18, 2024
Full Time
Supervisor, Behavioral Health (Utilization Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor, Behavioral Health (Utilization Management) to join our team. The Supervisor Behavioral Health (Utilization Management) will be responsible for the daily operation of Behavioral Health Integration (BHI) Utilization Management (UM) functions. The incumbent will oversee the benefit's prior authorization, concurrent review processes and transition of care. The incumbent will be responsible for the direct supervision and oversight of the BHI staff. The incumbent will work under the direction of the Sr Manager II to implement processes to ensure effective delivery of behavioral health services. The incumbent will be accountable for establishing and achieving quality and productivity standards and ensuring compliance with CalOptima Health's policies and procedures. The incumbent will collaborate with other internal CalOptima Health departments to ensure all regulatory requirements are met. The incumbent will interact with contracted organizations and providers, health networks and other stakeholders in a manner that promotes collaborative working relationships. Position Information: Department: Behavioral Health Salary Grade: 313 - $90,820 - $145,312 ($43.66 - $69.8615) Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 50% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Assists the Sr Manager II as needed to ensure departmental and agency goals are met. Participates and prepares for regular internal and external audits. Provides clinical support for cases with complex behavioral health needs. Participates in the development, implementation and improvement of departmental policies, procedures and workflows. Develops and prepares reports to meet internal, regulatory, contractual and accreditation requirements. Maintains current knowledge of regulatory requirements pertinent to BHI UM which includes the Department of Health Care Services (DHCS), Centers for Medicare & Medicaid Services (CMS), Managed Risk Medical Insurance Board (MRMIB) and Department of Managed Health Care (DMHC). Ensures compliance with federal, state and county contracts and/or Memorandum of Understanding (MOUs) and other requirements set forth by regulatory agencies or funding sources specific to behavioral health care services. Acts as a liaison to community based and governmental providers that serve members. 45% - Supervision Supervises and assists with hiring, training, reviewing and setting goals for department and staff. Oversees and monitors the prior authorization and concurrent review process of the benefit and regulatory compliance. Provides direct oversight of the day-to-day operations of the behavioral health benefit. Facilitates staff meetings, including individual supervision. Provides coverage and expertise for other teams within the BHI UM department. Serves as a subject matter expert (SME) to departmental staff, internal departments and affiliated health networks regarding authorization rules and processes. Identifies and conducts performance feedback and/or counseling/corrective action meetings with the assistance of Human Resources as necessary. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Master's degree in social work, clinical psychology, marriage and family therapy or related field or graduation from an accredited School of Nursing required. 3 years of behavioral health experience (post licensure) required. 2 years of supervisory/management experience required. Experience in behavioral health audits, including CMS, DHCS, DMHC and NCQA required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 2 years of utilization management (UM) experience. 2 years of managed care experience. Required Licensure / Certifications: Current and unrestricted California Board Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed professional Clinical Counselor (LPCC), Licensed Clinical Psychologist or an active Registered Nurse (RN) license to practice in the state of California required. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 13, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-behavioral-health-utilization-management-505-city-parkway-west-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-e84de651ac04664f80ec3d3086dfe6cb
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION EMERGENCY MANAGER OPEN TO THE PUBLIC The list established from this recruitment will be used to fill current and future vacancies in this specialty. It may also be used to fill vacancies in similar and/or lower classifications within the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Friday, August 9, 2024 at 11:59 PM (PST). In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025: 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. THE OPPORTUNITY As part of the Social Services Agency’s Safety and Emergency Management Team, the Emergency Management Manager will assist in the coordination with all four (4) Social Services Agency divisions on the planning, writing and execution of the SSA Emergency Operations Plan (EOP), including a broad range of complex emergency preparedness and response activities. In addition, the Emergency Manager position will serve as the Mass Care & Shelter Branch Director during an Emergency Operations Center (EOC)/Operational Area (OA) activation. The responsibilities of the position will also include, but are not limited to the following: Write, update and maintain SSA Emergency Operations Plan(s), annex plans, operational continuity plans and documents, and Standard Operation Procedures in accordance with FEMA’s CPG 101 guidance. Ensure the SSA Department Operations Center (DOC) is maintained for operational readiness adhering to Standardized Emergency Management System (SEMS) / National Incident Management System (NIMS) requirements. Serve as SSA DOC Manager during activations. Develop and facilitate SSA DOC Exercises to maintain the Agency’s SEMS/NIMS compliance and operational readiness, working with contract trainers as appropriate. Conduct DOC general and position specific training for SSA leadership, management, and staff as appropriate. Ensure mandatory all hazards staff training is conducted regularly and maintain SSA SEMS/NIMS training files and records. Maintain DOC Position Binders including regular SEMS/NIMS updates. Maintain SSA Policy Group binders for County EOC responders as needed. Serve as Care & Shelter Branch Director at the County Emergency Operations Center (EOC) as necessary. Maintain SSA DOC, Care & Reception, FAST, Specialized Childcare Teams, and other staffing during activations. Maintain SSA’s Emergency Management mass notification platform Everbridge (Alert SSA and associated call out teams). Supervise SSA Safety Administrator. Perform other work as assigned. WORK SCHEDULE, LOCATION and PROGRAM ASSIGNMENT The 9/80 flex schedule is available but is not guaranteed due to the needs of the department. There are some assignments that may require shift work, and/or working weekends, and/or holidays. Work schedules will vary depending on program needs or position assignment. Work location and program assignment will vary depending on the needs of the department. Willing to be on-call and able to respond 365 days per year. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have four (4) or more years of work experience related to emergency management and possess extensive experience in real-world response and progressive emergency management experience including project management. A Bachelor’s degree or higher in a related field or specialized training, Certified Emergency Manager (CEM), CA Professional Emergency Manager (CA-PEM) is ideal but not required. Mass Care Operations experience is ideal, but not required. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies: Highly Desired Certifications Certificate of Incident Command Systems training 100, 200, 300, 400, 700, and 800 is required Certificate of Standardized Emergency Management System G606 is required International Association of Emergency Managers Associate Emergency Manager® or Certified Emergency Manager® is desirable but not required California Emergency Services Association - Professional Emergency Management (CA-PEM) Certification is desirable but not required WebEOC Administrator, desired but not required Everbridge certification (Mass Notification) desired but not required Technical Skills and Knowledge of Understanding of emergency management principles, procedures, and protocols Real-world emergency response Incident Command System, the Standardized Emergency Management System and the National Incident Management System Relevant laws, regulations, and standards related to emergency management and public safety Write emergency plans or have professional experience performing within an emergency plan Administer and manage EM systems and programs such as WebEOC and Everbridge Use of emergency management software and communication systems Mass Care operations experience Extensive knowledge and experience in disaster planning Plan and administer exercises in disaster response and recovery Write After Action Reports and Improvement Plans Extensive knowledge in Incident Command System, the Standardized Emergency Management System and the National Incident Management System Understands functions of governmental agencies and their roles pertaining to Cal OSHA occupational safety regulations and standards Knowledge of safety principles, practices and procedures. Demonstrate the ability to develop an effective EM training program. Proficiency using MS Word, Excel, Outlook and PowerPoint Risk Assessment | Critical Thinking Assess potential risks and vulnerabilities in each emergency or disaster Identify challenges and develop innovative solutions Provide direction and guidance in high-pressure situations Mitigate and plan emergency response and recovery Capable of working in a high-stress, emergency response environment requiring to navigate conflicting priorities, ambiguous directives, and/or other uncertain conditions Analyze complex situations, make decisions and recommendations during emergencies Project Management | Planning and Preparedness Develop emergency response plans and coordinate preparedness activities Ability to integrate cultural considerations into emergency planning and response efforts Communication |Interpersonal Skills Strong verbal and written communications skills for effective coordination with SSA Emergency Management Team Disseminate accurate and timely information through various communication channels during emergencies Communicate/articulate information in a succinct and organized manner Effective collaboration with diverse groups of individuals, including government agencies, community organizations, and the public Relate well to a wide spectrum of personalities to effectively achieve project goals Effective team leader with the ability to bring together individuals from diverse backgrounds in order to achieve a common goal Emergency Exercise Coordination | Training Organize and facilitate training sessions and emergency response exercises to ensure readiness Understanding of EOC functions and experience in supporting EOC operations during emergencies Develop and deliver effective presentations and trainings suited to the needs of the diverse audience Leadership Operates effectively under ambiguous, uncertain conditions Relates well to a wide spectrum of personalities to effectively achieve project goals Effective team leader with the ability to bring together individuals from diverse backgrounds in order to achieve a common goal MINIMUM QUALIFICATIONS Please click here to learn more about minimum qualifications and job duties for Emergency Manager. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Oral Exam (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or cynthia.silva@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 8/9/2024 11:59 PM Pacific
Jul 17, 2024
Full Time
CAREER DESCRIPTION EMERGENCY MANAGER OPEN TO THE PUBLIC The list established from this recruitment will be used to fill current and future vacancies in this specialty. It may also be used to fill vacancies in similar and/or lower classifications within the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Friday, August 9, 2024 at 11:59 PM (PST). In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025: 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. THE OPPORTUNITY As part of the Social Services Agency’s Safety and Emergency Management Team, the Emergency Management Manager will assist in the coordination with all four (4) Social Services Agency divisions on the planning, writing and execution of the SSA Emergency Operations Plan (EOP), including a broad range of complex emergency preparedness and response activities. In addition, the Emergency Manager position will serve as the Mass Care & Shelter Branch Director during an Emergency Operations Center (EOC)/Operational Area (OA) activation. The responsibilities of the position will also include, but are not limited to the following: Write, update and maintain SSA Emergency Operations Plan(s), annex plans, operational continuity plans and documents, and Standard Operation Procedures in accordance with FEMA’s CPG 101 guidance. Ensure the SSA Department Operations Center (DOC) is maintained for operational readiness adhering to Standardized Emergency Management System (SEMS) / National Incident Management System (NIMS) requirements. Serve as SSA DOC Manager during activations. Develop and facilitate SSA DOC Exercises to maintain the Agency’s SEMS/NIMS compliance and operational readiness, working with contract trainers as appropriate. Conduct DOC general and position specific training for SSA leadership, management, and staff as appropriate. Ensure mandatory all hazards staff training is conducted regularly and maintain SSA SEMS/NIMS training files and records. Maintain DOC Position Binders including regular SEMS/NIMS updates. Maintain SSA Policy Group binders for County EOC responders as needed. Serve as Care & Shelter Branch Director at the County Emergency Operations Center (EOC) as necessary. Maintain SSA DOC, Care & Reception, FAST, Specialized Childcare Teams, and other staffing during activations. Maintain SSA’s Emergency Management mass notification platform Everbridge (Alert SSA and associated call out teams). Supervise SSA Safety Administrator. Perform other work as assigned. WORK SCHEDULE, LOCATION and PROGRAM ASSIGNMENT The 9/80 flex schedule is available but is not guaranteed due to the needs of the department. There are some assignments that may require shift work, and/or working weekends, and/or holidays. Work schedules will vary depending on program needs or position assignment. Work location and program assignment will vary depending on the needs of the department. Willing to be on-call and able to respond 365 days per year. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have four (4) or more years of work experience related to emergency management and possess extensive experience in real-world response and progressive emergency management experience including project management. A Bachelor’s degree or higher in a related field or specialized training, Certified Emergency Manager (CEM), CA Professional Emergency Manager (CA-PEM) is ideal but not required. Mass Care Operations experience is ideal, but not required. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies: Highly Desired Certifications Certificate of Incident Command Systems training 100, 200, 300, 400, 700, and 800 is required Certificate of Standardized Emergency Management System G606 is required International Association of Emergency Managers Associate Emergency Manager® or Certified Emergency Manager® is desirable but not required California Emergency Services Association - Professional Emergency Management (CA-PEM) Certification is desirable but not required WebEOC Administrator, desired but not required Everbridge certification (Mass Notification) desired but not required Technical Skills and Knowledge of Understanding of emergency management principles, procedures, and protocols Real-world emergency response Incident Command System, the Standardized Emergency Management System and the National Incident Management System Relevant laws, regulations, and standards related to emergency management and public safety Write emergency plans or have professional experience performing within an emergency plan Administer and manage EM systems and programs such as WebEOC and Everbridge Use of emergency management software and communication systems Mass Care operations experience Extensive knowledge and experience in disaster planning Plan and administer exercises in disaster response and recovery Write After Action Reports and Improvement Plans Extensive knowledge in Incident Command System, the Standardized Emergency Management System and the National Incident Management System Understands functions of governmental agencies and their roles pertaining to Cal OSHA occupational safety regulations and standards Knowledge of safety principles, practices and procedures. Demonstrate the ability to develop an effective EM training program. Proficiency using MS Word, Excel, Outlook and PowerPoint Risk Assessment | Critical Thinking Assess potential risks and vulnerabilities in each emergency or disaster Identify challenges and develop innovative solutions Provide direction and guidance in high-pressure situations Mitigate and plan emergency response and recovery Capable of working in a high-stress, emergency response environment requiring to navigate conflicting priorities, ambiguous directives, and/or other uncertain conditions Analyze complex situations, make decisions and recommendations during emergencies Project Management | Planning and Preparedness Develop emergency response plans and coordinate preparedness activities Ability to integrate cultural considerations into emergency planning and response efforts Communication |Interpersonal Skills Strong verbal and written communications skills for effective coordination with SSA Emergency Management Team Disseminate accurate and timely information through various communication channels during emergencies Communicate/articulate information in a succinct and organized manner Effective collaboration with diverse groups of individuals, including government agencies, community organizations, and the public Relate well to a wide spectrum of personalities to effectively achieve project goals Effective team leader with the ability to bring together individuals from diverse backgrounds in order to achieve a common goal Emergency Exercise Coordination | Training Organize and facilitate training sessions and emergency response exercises to ensure readiness Understanding of EOC functions and experience in supporting EOC operations during emergencies Develop and deliver effective presentations and trainings suited to the needs of the diverse audience Leadership Operates effectively under ambiguous, uncertain conditions Relates well to a wide spectrum of personalities to effectively achieve project goals Effective team leader with the ability to bring together individuals from diverse backgrounds in order to achieve a common goal MINIMUM QUALIFICATIONS Please click here to learn more about minimum qualifications and job duties for Emergency Manager. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Oral Exam (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or cynthia.silva@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 8/9/2024 11:59 PM Pacific
CA DEPARTMENT OF JUSTICE
Orange, California, United States
Job Description and Duties Under the direction of the Staff Services Manager II, the Staff Services Manager I (Specialist) serves as a nonsupervisory Department specialist on outreach and community engagement for Community Awareness, Response, and Engagement (CARE). The Specialist is responsible for identifying, establishing, and cultivating cooperative relationships with community based programs, organizations, and community leaders, with a special focus on historically underrepresented stakeholders (including communities of color and faith-based communities) to strategically execute outreach initiatives. The Specialist will develop public education, resources, and awareness campaigns in conjunction with community organizations and leaders to support Attorney General initiatives and priorities, as well as participate in community events and meetings. The Specialist will also provide opportunities for diverse voices to shape the Department’s activities. Working Conditions This position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Orange County if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439946 Position #(s): 420-088-4800-001 Working Title: Community Outreach Manager Classification: STAFF SERVICES MANAGER I $6,760.00 - $8,398.00 # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Directorate Division, Community Awareness, Response, and Engagement (CARE) and may befilled in either Los Angeles (JC-439941), or Orange County (JC-439946). Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-439946) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 7/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-439946) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-439946) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The SOQ serves as documentation of your ability to present information clearly and concisely in writing and should be typed, no more than two pages in length. A vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of a SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong interpersonal and communication (oral and written) skills Excellent organizational skills and attention to detail Ability to work under pressure and perform multiple tasks with accuracy Possess a high degree of initiative Ability to maintain a high level of confidentiality Excellent meeting facilitation skills, including the ability to effectively present information to a wide variety of audiences Ability to build and maintain trust-based relationships with multiple internal and external stakeholders Ability to build and maintain strong relationships with diverse local leaders from historically underrepresented communities within a stated geographic region Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Charlene Andrews (916) 210-7854 Charlene.Andrews@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. This position may be filled in either Los Angeles (JC-439941) or Orange County (JC-439946). If you have applied to JC-439941, please do not re-apply as your application is already in consideration. This is a re-advertisement of JC-423328. If you previously applied for this Job Control, you do not need to re-apply as all previous applications will be considered. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 7/30/2024
Jul 17, 2024
Full Time
Job Description and Duties Under the direction of the Staff Services Manager II, the Staff Services Manager I (Specialist) serves as a nonsupervisory Department specialist on outreach and community engagement for Community Awareness, Response, and Engagement (CARE). The Specialist is responsible for identifying, establishing, and cultivating cooperative relationships with community based programs, organizations, and community leaders, with a special focus on historically underrepresented stakeholders (including communities of color and faith-based communities) to strategically execute outreach initiatives. The Specialist will develop public education, resources, and awareness campaigns in conjunction with community organizations and leaders to support Attorney General initiatives and priorities, as well as participate in community events and meetings. The Specialist will also provide opportunities for diverse voices to shape the Department’s activities. Working Conditions This position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Orange County if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-439946 Position #(s): 420-088-4800-001 Working Title: Community Outreach Manager Classification: STAFF SERVICES MANAGER I $6,760.00 - $8,398.00 # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Directorate Division, Community Awareness, Response, and Engagement (CARE) and may befilled in either Los Angeles (JC-439941), or Orange County (JC-439946). Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-439946) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 7/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Christina Cortez (JC-439946) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Christina Cortez (JC-439946) Office of Human Resources 1300 I Street, Suite 720 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. The SOQ serves as documentation of your ability to present information clearly and concisely in writing and should be typed, no more than two pages in length. A vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of a SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong interpersonal and communication (oral and written) skills Excellent organizational skills and attention to detail Ability to work under pressure and perform multiple tasks with accuracy Possess a high degree of initiative Ability to maintain a high level of confidentiality Excellent meeting facilitation skills, including the ability to effectively present information to a wide variety of audiences Ability to build and maintain trust-based relationships with multiple internal and external stakeholders Ability to build and maintain strong relationships with diverse local leaders from historically underrepresented communities within a stated geographic region Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Christina Cortez (916) 210-7244 Christina.Cortez@doj.ca.gov Hiring Unit Contact: Charlene Andrews (916) 210-7854 Charlene.Andrews@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Job Related Information Application Filing Information : Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. This position may be filled in either Los Angeles (JC-439941) or Orange County (JC-439946). If you have applied to JC-439941, please do not re-apply as your application is already in consideration. This is a re-advertisement of JC-423328. If you previously applied for this Job Control, you do not need to re-apply as all previous applications will be considered. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 7/30/2024
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE PRACTITIONER II Specialty in Medical Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here ( page 16 ) shall receive an additional seventy $0.70 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 14). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 15) Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Comprehensive Care Nurse Practitioner II - Medical Service s vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. THE AGENCY The OC Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education, and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental, and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY Under direction of the Adult CHS Administrative Nurse Practitioner and Medical Director, the Comprehensive Care Nurse Practitioner II - Medical Services general duties are as follows: Provide chronic and urgent care to patients (including suture, incision and drainage, and toenail removal) Provide case management for chronic diseases Provide Medicated Assisted Treatment to Substance Use Disorder patients Collaborate closely with the following: Onsite physicians to assess and manage difficult cases Onsite RNs to ensure appropriate levels of care delivery Mental Health providers to ensure appropriate treatment of complex patients Order and perform diagnostic tests required by Agency policy and patient needsPerform complete physical examinations, analyze data, and determine diagnosisWeekend coverage may be requiredOther work as assigned The Comprehensive Care Nurse Practitioner II - Medical Services incumbents are required to pass a comprehensive background investigation prior to offer and acceptance of employment. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will demonstrate knowledge and experience in the following core competencies: Technical Knowledge: Providing Medicated Assisted Treatment to Substance Use Disorder patients Providing the full spectrum of health care services to include health promotion, disease prevention, health protection and disease management, including urgent care services Using advanced health assessment skills to differentiate between normal and abnormal findings Prescribing medications within scope of practice Directing and establishing clear directions to nursing staff for continuity of care Service Oriented: Creating a climate of patient-centered care to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect Providing genuine and compassionate nursing care towards incarcerated clients Making sound decisions by applying medical and treatment analysis and nursing experience Relaying essential medical information efficiently to nursing staff for client's continuity of care Work collaboratively with other CHS staff and processes, including OC Sheriff personnel Adaptability and Safety Focus: Working effectively in a changing and stressful environment, and making adjustments as necessary Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards Being aware of any environmental hazards while working inside the facility Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients SPECIAL QUALIFICATIONS/REQUIREMENTS: Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes: completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The Correctional facilities is a 24-hour, 7 day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS: For detailed information on Comprehensive Care Nurse Practitioner II minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions click here. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | Application Rating (Weighted 100%): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified candidates will be placed on the eligible list. Note: The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE PRACTITIONER II Specialty in Medical Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here ( page 16 ) shall receive an additional seventy $0.70 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 14). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 15) Other Additional Premium Pays OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Comprehensive Care Nurse Practitioner II - Medical Service s vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. THE AGENCY The OC Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education, and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental, and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY Under direction of the Adult CHS Administrative Nurse Practitioner and Medical Director, the Comprehensive Care Nurse Practitioner II - Medical Services general duties are as follows: Provide chronic and urgent care to patients (including suture, incision and drainage, and toenail removal) Provide case management for chronic diseases Provide Medicated Assisted Treatment to Substance Use Disorder patients Collaborate closely with the following: Onsite physicians to assess and manage difficult cases Onsite RNs to ensure appropriate levels of care delivery Mental Health providers to ensure appropriate treatment of complex patients Order and perform diagnostic tests required by Agency policy and patient needsPerform complete physical examinations, analyze data, and determine diagnosisWeekend coverage may be requiredOther work as assigned The Comprehensive Care Nurse Practitioner II - Medical Services incumbents are required to pass a comprehensive background investigation prior to offer and acceptance of employment. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will demonstrate knowledge and experience in the following core competencies: Technical Knowledge: Providing Medicated Assisted Treatment to Substance Use Disorder patients Providing the full spectrum of health care services to include health promotion, disease prevention, health protection and disease management, including urgent care services Using advanced health assessment skills to differentiate between normal and abnormal findings Prescribing medications within scope of practice Directing and establishing clear directions to nursing staff for continuity of care Service Oriented: Creating a climate of patient-centered care to include confidentiality, privacy, comfort, emotional support, mutual trust, and respect Providing genuine and compassionate nursing care towards incarcerated clients Making sound decisions by applying medical and treatment analysis and nursing experience Relaying essential medical information efficiently to nursing staff for client's continuity of care Work collaboratively with other CHS staff and processes, including OC Sheriff personnel Adaptability and Safety Focus: Working effectively in a changing and stressful environment, and making adjustments as necessary Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards Being aware of any environmental hazards while working inside the facility Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients SPECIAL QUALIFICATIONS/REQUIREMENTS: Applicants must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes: completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) The Correctional facilities is a 24-hour, 7 day a week facility, incumbents must be able to work on weekends, evenings or night shift and holidays MINIMUM QUALIFICATIONS: For detailed information on Comprehensive Care Nurse Practitioner II minimum qualifications, including Physical and Mental Requirements, Environmental and Working Conditions click here. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | Application Rating (Weighted 100%): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified candidates will be placed on the eligible list. Note: The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY CORONER T his recruitment is open to the public beginning Monday, November 6, 2023 for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (Pacific Time) on the day the Department's needs are met. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends and holidays. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Deputy Coroner vacancies until the next recruitment. THE DIVISION The Coroner Division is an investigative unit responsible for carrying out the statutory duties of the Coroner. Those duties include investigation into the circumstances surrounding all deaths falling within the Sheriff-Coroner's jurisdiction for the purpose of determining the identity of the deceased, the medical cause of death, the manner of death, and the date and time of death. Medico-legal death investigations are conducted countywide on all homicides, suicides, accidents, suspicious and unexplained deaths. Other duties include notifying the next of kin, safeguarding personal property, collection of evidence, and completion of mandatory records and documents. The Division is also proactive in the community, participating in programs geared towards preventing drunk driving and drug use; identifying consumer products causing fatal injury; domestic violence, child abuse and elder abuse; and providing educational services for medical, legal and law enforcement professionals. Other contributions to the community includecooperative relationships with non-profit organ and tissue procurement agencies to enhance the quality of life and save lives. The Division also collaborates with research organizations pursuing medical science advancements. General Duties: Conduct medico-legal death investigations of all sudden, violent, and unexpected deaths that occur within the County of Orange in order to determine the circumstances, manner, and cause of death, and the identity of decedents coming under the Sheriff-Coroner's jurisdiction; order autopsies performed by professional staff; and do other work as required. THE IDEAL CANDIDATE The ideal candidate will possess basic software computer skills such as Microsoft Outlook, Word, Internet Explorer. Candidate will have a strong understanding and knowledge of anatomy and physiology; possess leadership qualities, effective communication skills; have strong organization and excellent time management skills; be flexible and have the ability to work independently with minimal supervision. MINIMUM QUALIFICATIONS Click here t o view the class spec/job description. General Knowledge of: Investigative principles and techniques Techniques of investigative interviewing Use of scientific investigative equipment Laws and rules of evidence Laws pertaining to death and dead bodies Criminal, civil, and probate laws Physiology, anatomy, medical terminology, and techniques used in general medicine or criminal or coroner's investigations Some Knowledge of: Medicine and its subspecialties and techniques Methods of recognition, collection, preservation, and analysis of medico-legal and/or criminal evidence Prescribed drugs, both generic and name brands, poisons, and other toxic elements and compounds Ability to: Analyze situations and take effective action Work effectively under unpleasant conditions Communicate effectively with attorneys, medical doctors, law enforcement officers, and distraught persons Prepare clear, concise reports and correspondence Answer questions of law pertaining to death and dead bodies Converse with professional medical personnel on a technical level Education and Experience: Option I One year as an investigator with a city, county, state, military, or federal law enforcement agency, Coroner Department, or Medical Examiner's Office OR two years as an investigator for a nongovernment entity conducting medico-legal investigations. Option II Two years in the Orange County class of Forensic Assistant, Forensic Specialist, or Forensic Scientist OR two years in a science or paramedical field such as Autopsy Technician, Registered Nurse, Paramedic, Police Evidence Technician, Criminalist, or any other medical/science related experience which demonstrates possession of the required knowledge and abilities listed. Option III Possession of a Bachelor's Degree from an accredited university in Criminal Justice, Biology, Nursing, Forensic Science, Mortuary Science, or other related subject to be evaluated on a case by case basis. Option IV Possession of an Associate Degree from an accredited college in Criminal Justice, Biology, Nursing, Paramedic Science, or Mortuary Science combined with some experience as a Reserve Peace Officer, Coroner's Volunteer, Forensic Assistant, Orange County Sheriff's Special Officer, Mortician, Licensed Embalmer, Emergency Medical Technician I, Reserve Firefighter, or other related experience. License/Certification: Possession of a valid California Driver License by date of appointment. Option I Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate. Option II Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Specialized Basic Certificate. Option III Must maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Proof of Eligibility (P.O.E.) and obtain and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate or a valid California Peace Officer Standards and Training Specialized Basic Certificate upon completion of probation. A P.O.E. is not transferable between agencies and expires upon obtaining a valid California Peace Officer Standards Training (P.O.S.T) Basic Certificate or a valid California Peace Officer Standards Training (P.O.S.T) Specialized Basic Certificate. SPECIAL REQUIREMENTS Must maintain periodic firearm qualification. Requirements for Deputy Coroner per California Government Code Section 1031: Incumbent will be required to successfully complete a Penal Code 832 (Arrest and Firearms) course and the Coroner’s Death Investigation course within one year of date of hire. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e.. degree, license, or official transcripts). Requirements for Deputy Coroner: Be legally authorized to work in the United States under federal law. Must be at least 21 years of age by date of appointment. Not have been convicted of a felony and not be otherwise subject to disqualification under California Government Code Section 1029. Be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect exercise of Deputy Coroner powers, as determined by a license examining authority in accordance with California Government Code Section 1031. Have graduated from high school or attainment of a satisfactory score on a General Education Development (G.E.D.) test or California High School Proficiency exam or have attained a two-year or four-year degree from an accredited college or university. Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Sufficient vision to distinguish colors and utilize field equipment. Ability to hear well enough to communicate and take direction. Ability to independently reason and analyze data, and to reach objective conclusions. Ability to work under stressful conditions, deadlines, and competing priorities. May be required to lift over 50 pounds. Environmental and Working Conditions: Standard office environment in a morgue setting plus field work. Field work may be subject to inclement weather conditions, varying terrain and/or uneven surfaces, heights, and confined spaces. May be exposed to biological agents, chemical agents, fumes, blood and other bodily fluids, offensive odors, contagious diseases, firearms, and pepper spray. May be required to drive a County vehicle. Use of standard office equipment. Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | SOI (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here t o review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION DEPUTY CORONER T his recruitment is open to the public beginning Monday, November 6, 2023 for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 p.m. (Pacific Time) on the day the Department's needs are met. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends and holidays. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Deputy Coroner vacancies until the next recruitment. THE DIVISION The Coroner Division is an investigative unit responsible for carrying out the statutory duties of the Coroner. Those duties include investigation into the circumstances surrounding all deaths falling within the Sheriff-Coroner's jurisdiction for the purpose of determining the identity of the deceased, the medical cause of death, the manner of death, and the date and time of death. Medico-legal death investigations are conducted countywide on all homicides, suicides, accidents, suspicious and unexplained deaths. Other duties include notifying the next of kin, safeguarding personal property, collection of evidence, and completion of mandatory records and documents. The Division is also proactive in the community, participating in programs geared towards preventing drunk driving and drug use; identifying consumer products causing fatal injury; domestic violence, child abuse and elder abuse; and providing educational services for medical, legal and law enforcement professionals. Other contributions to the community includecooperative relationships with non-profit organ and tissue procurement agencies to enhance the quality of life and save lives. The Division also collaborates with research organizations pursuing medical science advancements. General Duties: Conduct medico-legal death investigations of all sudden, violent, and unexpected deaths that occur within the County of Orange in order to determine the circumstances, manner, and cause of death, and the identity of decedents coming under the Sheriff-Coroner's jurisdiction; order autopsies performed by professional staff; and do other work as required. THE IDEAL CANDIDATE The ideal candidate will possess basic software computer skills such as Microsoft Outlook, Word, Internet Explorer. Candidate will have a strong understanding and knowledge of anatomy and physiology; possess leadership qualities, effective communication skills; have strong organization and excellent time management skills; be flexible and have the ability to work independently with minimal supervision. MINIMUM QUALIFICATIONS Click here t o view the class spec/job description. General Knowledge of: Investigative principles and techniques Techniques of investigative interviewing Use of scientific investigative equipment Laws and rules of evidence Laws pertaining to death and dead bodies Criminal, civil, and probate laws Physiology, anatomy, medical terminology, and techniques used in general medicine or criminal or coroner's investigations Some Knowledge of: Medicine and its subspecialties and techniques Methods of recognition, collection, preservation, and analysis of medico-legal and/or criminal evidence Prescribed drugs, both generic and name brands, poisons, and other toxic elements and compounds Ability to: Analyze situations and take effective action Work effectively under unpleasant conditions Communicate effectively with attorneys, medical doctors, law enforcement officers, and distraught persons Prepare clear, concise reports and correspondence Answer questions of law pertaining to death and dead bodies Converse with professional medical personnel on a technical level Education and Experience: Option I One year as an investigator with a city, county, state, military, or federal law enforcement agency, Coroner Department, or Medical Examiner's Office OR two years as an investigator for a nongovernment entity conducting medico-legal investigations. Option II Two years in the Orange County class of Forensic Assistant, Forensic Specialist, or Forensic Scientist OR two years in a science or paramedical field such as Autopsy Technician, Registered Nurse, Paramedic, Police Evidence Technician, Criminalist, or any other medical/science related experience which demonstrates possession of the required knowledge and abilities listed. Option III Possession of a Bachelor's Degree from an accredited university in Criminal Justice, Biology, Nursing, Forensic Science, Mortuary Science, or other related subject to be evaluated on a case by case basis. Option IV Possession of an Associate Degree from an accredited college in Criminal Justice, Biology, Nursing, Paramedic Science, or Mortuary Science combined with some experience as a Reserve Peace Officer, Coroner's Volunteer, Forensic Assistant, Orange County Sheriff's Special Officer, Mortician, Licensed Embalmer, Emergency Medical Technician I, Reserve Firefighter, or other related experience. License/Certification: Possession of a valid California Driver License by date of appointment. Option I Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate. Option II Must possess and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Specialized Basic Certificate. Option III Must maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Proof of Eligibility (P.O.E.) and obtain and maintain a valid California Peace Officer Standards and Training (P.O.S.T.) Basic Certificate or a valid California Peace Officer Standards and Training Specialized Basic Certificate upon completion of probation. A P.O.E. is not transferable between agencies and expires upon obtaining a valid California Peace Officer Standards Training (P.O.S.T) Basic Certificate or a valid California Peace Officer Standards Training (P.O.S.T) Specialized Basic Certificate. SPECIAL REQUIREMENTS Must maintain periodic firearm qualification. Requirements for Deputy Coroner per California Government Code Section 1031: Incumbent will be required to successfully complete a Penal Code 832 (Arrest and Firearms) course and the Coroner’s Death Investigation course within one year of date of hire. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e.. degree, license, or official transcripts). Requirements for Deputy Coroner: Be legally authorized to work in the United States under federal law. Must be at least 21 years of age by date of appointment. Not have been convicted of a felony and not be otherwise subject to disqualification under California Government Code Section 1029. Be free from any physical, emotional, or mental condition, including bias against race or ethnicity, gender, nationality, religion, disability, or sexual orientation, that might adversely affect exercise of Deputy Coroner powers, as determined by a license examining authority in accordance with California Government Code Section 1031. Have graduated from high school or attainment of a satisfactory score on a General Education Development (G.E.D.) test or California High School Proficiency exam or have attained a two-year or four-year degree from an accredited college or university. Pass a background investigation conducted in compliance with California Government Code Section 1031, to the satisfaction of the Sheriff-Coroner. PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Sufficient vision to distinguish colors and utilize field equipment. Ability to hear well enough to communicate and take direction. Ability to independently reason and analyze data, and to reach objective conclusions. Ability to work under stressful conditions, deadlines, and competing priorities. May be required to lift over 50 pounds. Environmental and Working Conditions: Standard office environment in a morgue setting plus field work. Field work may be subject to inclement weather conditions, varying terrain and/or uneven surfaces, heights, and confined spaces. May be exposed to biological agents, chemical agents, fumes, blood and other bodily fluids, offensive odors, contagious diseases, firearms, and pepper spray. May be required to drive a County vehicle. Use of standard office equipment. Human Resources |Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Application Appraisal Panel |Application Rating (Refer/Non-Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Interview | SOI (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here t o review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY PROBATION CORRECTIONAL OFFICER I On behalf of the Probation Department, Human Resource Services will accept online applications beginning Friday, May 26, 2023. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Deputy Probation Correctional Officer I positions. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Deputy Probation Correctional Officer I is an entry level class in the Deputy Probation Correctional Officer series formerly titled Deputy Juvenile Correctional Officer and works under direct supervision. There is no permanent status in this classification. A Deputy Probation Correctional Officer I who passes a one (1) year probationary period, and after satisfactory job performance, will be promoted to Deputy Probation Correctional Officer II. Incumbents who are not promoted will have failed probation in this class. Incumbents are peace officers under the California Penal Code section 830.5. The Deputy Probation Correctional Officer I for Probation will be responsible for the following: Providing direct supervisory responsibility for youth in 24-hour, seven-day a week secure and non-secure facilities Making periodic checks of rooms or units and recording safety checks and population verifications Conducting activities designed to assist in the resocialization of youth Observing and recording behavioral actions or disturbances; providing situational counseling to juvenile offenders if necessary Effectively de-escalating violent behavior and participating in the physical restraint of violent and assaultive youth when necessary; utilizing safety equipment and techniques such as chemical agents and restraint equipment in compliance with legal mandates and policy guidelines Logging and maintaining information related to unit activity, writing reports and maintaining files Work hours may include a combination of days, nights, weekends and holidays. Candidates selected for these positions will be required to attend an eight-week state-mandated academy, Monday through Friday, 8:00 a.m. to 5:00 p.m. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess extensive professional work experience and/or knowledge in the following competencies in addition to the experience listed in the Minimum Qualifications: Leadership and Teamwork Mentoring and training youth to ensure guidelines are understood and applied Conveying confidence and optimism in the unit's ability to overcome obstacles and accomplish its goals Monitoring youth activities and addressing performance issues Ensuring that clear, challenging and attainable goals are set for youths and that these goals are aligned with the goals of the unit Creating a positive environment in which youth and staff are motivated to do their best Showing a high level of care and thoroughness in handling the details of youth activities Conducting activities designed to assist in the resocialization of youth including individual and group counseling, facilitation of cognitive behavioral programs, engaging parents, drug/alcohol counseling, academic achievement, recreational activities, basic vocational training, assisting with emotionally distressed or self-destructive youth and obtaining psychiatric assistance Providing a positive role model and authority figure for supervised youths Handling Conflict and Stress Promptly intervening in conflicts to facilitate communication and resolve problems, finding common ground when possible Recognizing when safety measures are compromised and calling the appropriate unit or staff for assistance Handling complaints and disputes with neutrality, composure, and tact Maintaining composure in the face of interruptions and distractions Maintaining focus and emotional control in stressful interpersonal situations and in unpleasant or extreme circumstances Oral and Written Communication Clarifying group agenda, allocating time properly, summarizing key points, clarifying issues, identifying action items while facilitating unit and individual meetings with youth Picking up on nuances in tone and meaning and being attentive to non-verbal cues and body language Researching and investigating activities requiring a Special Incident Report and writing the information clearly and in an organized manner while using correct vocabulary, grammar, sentence structure, spelling, and punctuation Adjusting vocabulary and formality according to the audience and the purpose of the interaction Understanding the youths comprehension by seeking a response or asking for a paraphrase of meaning MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Deputy Probation Correctional Officer I classification. PHYSICAL & MENTAL REQUIREMENTS, AND ENVIRONMENTAL CONDITIONS Click here to learn more about the Physical & Mental Requirements and Environmental Conditions for the Deputy Probation Correctional Officer I classification. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment (Multiple-Choice Test) | (Weighted 100%) The department will administer the Juvenile Correctional Officer Exam, which is mandated by California's Board of State and Community Corrections . Candidates will be emailed instructions to self-schedule their exam appointment within a week of applying. There are no study materials available for this exam. Note: Correspondence will be sent via email and all candidates are encouraged to check their inboxes including spam/junk folders. Written Examination Date: Second and Fourth Friday of each month. Exam dates are posted as a courtesy and may be subject to change and/or cancellation. Facilities Tour | (Refer/Non-Refer) The department will administer a 1-1.5 hour tour, which is required to move onto the next step in the process. This is an ideal opportunity to see our facilities, meet our employees, and gain a better understanding of the position. Please wear jeans or pants with polos, blouses or button down shirts, and comfortable shoes. No hats, shorts, tank tops, flip flops, or t-shirts will be permitted in the facilities. Tour Date: First and Third Wednesday of each month. Tour dates are posted as a courtesy and may be subject to change and/or cancellation. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION DEPUTY PROBATION CORRECTIONAL OFFICER I On behalf of the Probation Department, Human Resource Services will accept online applications beginning Friday, May 26, 2023. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Deputy Probation Correctional Officer I positions. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY The Deputy Probation Correctional Officer I is an entry level class in the Deputy Probation Correctional Officer series formerly titled Deputy Juvenile Correctional Officer and works under direct supervision. There is no permanent status in this classification. A Deputy Probation Correctional Officer I who passes a one (1) year probationary period, and after satisfactory job performance, will be promoted to Deputy Probation Correctional Officer II. Incumbents who are not promoted will have failed probation in this class. Incumbents are peace officers under the California Penal Code section 830.5. The Deputy Probation Correctional Officer I for Probation will be responsible for the following: Providing direct supervisory responsibility for youth in 24-hour, seven-day a week secure and non-secure facilities Making periodic checks of rooms or units and recording safety checks and population verifications Conducting activities designed to assist in the resocialization of youth Observing and recording behavioral actions or disturbances; providing situational counseling to juvenile offenders if necessary Effectively de-escalating violent behavior and participating in the physical restraint of violent and assaultive youth when necessary; utilizing safety equipment and techniques such as chemical agents and restraint equipment in compliance with legal mandates and policy guidelines Logging and maintaining information related to unit activity, writing reports and maintaining files Work hours may include a combination of days, nights, weekends and holidays. Candidates selected for these positions will be required to attend an eight-week state-mandated academy, Monday through Friday, 8:00 a.m. to 5:00 p.m. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess extensive professional work experience and/or knowledge in the following competencies in addition to the experience listed in the Minimum Qualifications: Leadership and Teamwork Mentoring and training youth to ensure guidelines are understood and applied Conveying confidence and optimism in the unit's ability to overcome obstacles and accomplish its goals Monitoring youth activities and addressing performance issues Ensuring that clear, challenging and attainable goals are set for youths and that these goals are aligned with the goals of the unit Creating a positive environment in which youth and staff are motivated to do their best Showing a high level of care and thoroughness in handling the details of youth activities Conducting activities designed to assist in the resocialization of youth including individual and group counseling, facilitation of cognitive behavioral programs, engaging parents, drug/alcohol counseling, academic achievement, recreational activities, basic vocational training, assisting with emotionally distressed or self-destructive youth and obtaining psychiatric assistance Providing a positive role model and authority figure for supervised youths Handling Conflict and Stress Promptly intervening in conflicts to facilitate communication and resolve problems, finding common ground when possible Recognizing when safety measures are compromised and calling the appropriate unit or staff for assistance Handling complaints and disputes with neutrality, composure, and tact Maintaining composure in the face of interruptions and distractions Maintaining focus and emotional control in stressful interpersonal situations and in unpleasant or extreme circumstances Oral and Written Communication Clarifying group agenda, allocating time properly, summarizing key points, clarifying issues, identifying action items while facilitating unit and individual meetings with youth Picking up on nuances in tone and meaning and being attentive to non-verbal cues and body language Researching and investigating activities requiring a Special Incident Report and writing the information clearly and in an organized manner while using correct vocabulary, grammar, sentence structure, spelling, and punctuation Adjusting vocabulary and formality according to the audience and the purpose of the interaction Understanding the youths comprehension by seeking a response or asking for a paraphrase of meaning MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Deputy Probation Correctional Officer I classification. PHYSICAL & MENTAL REQUIREMENTS, AND ENVIRONMENTAL CONDITIONS Click here to learn more about the Physical & Mental Requirements and Environmental Conditions for the Deputy Probation Correctional Officer I classification. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment (Multiple-Choice Test) | (Weighted 100%) The department will administer the Juvenile Correctional Officer Exam, which is mandated by California's Board of State and Community Corrections . Candidates will be emailed instructions to self-schedule their exam appointment within a week of applying. There are no study materials available for this exam. Note: Correspondence will be sent via email and all candidates are encouraged to check their inboxes including spam/junk folders. Written Examination Date: Second and Fourth Friday of each month. Exam dates are posted as a courtesy and may be subject to change and/or cancellation. Facilities Tour | (Refer/Non-Refer) The department will administer a 1-1.5 hour tour, which is required to move onto the next step in the process. This is an ideal opportunity to see our facilities, meet our employees, and gain a better understanding of the position. Please wear jeans or pants with polos, blouses or button down shirts, and comfortable shoes. No hats, shorts, tank tops, flip flops, or t-shirts will be permitted in the facilities. Tour Date: First and Third Wednesday of each month. Tour dates are posted as a courtesy and may be subject to change and/or cancellation. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION FOOD SERVICE WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Food Service Worker positions. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY Food Service Workers perform the following duties: Wash, peel, and cut fresh fruit and vegetables for food preparation Assist Senior Institutional Cooks in basic food preparation tasks Portion food from large pots or ovens into serving pans for meal service Load carts with food for delivery to various units within the facility Return carts to the kitchen after meals have been served Sort dishes, silverware, and kitchen utensils for washing Clean and maintain food preparation areas to ensure cleanliness and hygiene Operate kitchen equipment such as dishwasher, meat slicer, scales, chopping machines, and steam jacketed kettles as required Prepare and assemble special diet plates as prescribed by the Medical Unit, considering allergies, pregnancies, injuries, and other medical conditions Perform any additional duties as assigned by the supervisor or management DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience preparing meals and special diets in a correctional facility type of work setting. Incumbents will work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. In addition, the ideal candidate will possess the following core competencies: Technical and Knowledge of: Proficiency in proper food handling and food preparation techniques Sound understanding of practices, methods, and equipment used in preparing and serving large quantities of food Strong knowledge of various special diets, including vegetarian, diabetic, allergy, disruptive inmate diets, religious diets, and others as prescribed by the Medical Unit Familiarity with assembling special diet plates based on specific medical conditions or restrictions Excellent organizational skills with the ability to update and manage the special diet list daily Meticulous attention to detail and accuracy in meal preparation to ensure adherence to dietary prescriptions Knowledge of proper disposal of trash and maintenance of cleanliness in the kitchen area Proficiency in washing, stacking silverware, dishes, and utensils Understanding of common weights and measures used in food preparation Familiarity with safety standards, sanitation practices, and maintenance of kitchen and storage areas Ability to lift and move objects properly and safely Ability to detect odors and indicators of food spoilage Safety: Adherence to kitchen and storage sanitation standard protocols Maintaining a safe work environment and understanding the safety mechanisms related to kitchen equipment Ensuring the safety of floors, aisles, and walkways to prevent trips and falls Efficient communication and reporting of safety concerns Communication Skills | Customer Service: Clear and effective oral and written communication skills Proficiency in reading, writing, speaking, and understanding the English language to follow procedures, recipes, labels, and instructions for food preparation Anticipating and listening to customers’ needs Providing professional and positive customer service MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Food Service Worker classification. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS Physical Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment | Multiple-Choice Test (Weighted 100%) HRS will invite candidates via e-mail to participate in an un-proctored (self-administered) online exam which may include a typing test. Only the candidates who perform most successfully on the exam will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION FOOD SERVICE WORKER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. DEADLINE TO APPLY: This recruitment will be open for a minimum of 5 business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified candidates are encouraged to apply immediately. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. This list will be used to fill current and future Food Service Worker positions. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. PROBATION The Orange County Probation Department assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, a dynamic executive team with an organizational structure comprised of three bureaus - Adult Operations, Juvenile Operations, and Administrative Services - serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing offenders, promoting lawful and productive lifestyles and assisting victims. THE OPPORTUNITY Food Service Workers perform the following duties: Wash, peel, and cut fresh fruit and vegetables for food preparation Assist Senior Institutional Cooks in basic food preparation tasks Portion food from large pots or ovens into serving pans for meal service Load carts with food for delivery to various units within the facility Return carts to the kitchen after meals have been served Sort dishes, silverware, and kitchen utensils for washing Clean and maintain food preparation areas to ensure cleanliness and hygiene Operate kitchen equipment such as dishwasher, meat slicer, scales, chopping machines, and steam jacketed kettles as required Prepare and assemble special diet plates as prescribed by the Medical Unit, considering allergies, pregnancies, injuries, and other medical conditions Perform any additional duties as assigned by the supervisor or management DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have experience preparing meals and special diets in a correctional facility type of work setting. Incumbents will work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. In addition, the ideal candidate will possess the following core competencies: Technical and Knowledge of: Proficiency in proper food handling and food preparation techniques Sound understanding of practices, methods, and equipment used in preparing and serving large quantities of food Strong knowledge of various special diets, including vegetarian, diabetic, allergy, disruptive inmate diets, religious diets, and others as prescribed by the Medical Unit Familiarity with assembling special diet plates based on specific medical conditions or restrictions Excellent organizational skills with the ability to update and manage the special diet list daily Meticulous attention to detail and accuracy in meal preparation to ensure adherence to dietary prescriptions Knowledge of proper disposal of trash and maintenance of cleanliness in the kitchen area Proficiency in washing, stacking silverware, dishes, and utensils Understanding of common weights and measures used in food preparation Familiarity with safety standards, sanitation practices, and maintenance of kitchen and storage areas Ability to lift and move objects properly and safely Ability to detect odors and indicators of food spoilage Safety: Adherence to kitchen and storage sanitation standard protocols Maintaining a safe work environment and understanding the safety mechanisms related to kitchen equipment Ensuring the safety of floors, aisles, and walkways to prevent trips and falls Efficient communication and reporting of safety concerns Communication Skills | Customer Service: Clear and effective oral and written communication skills Proficiency in reading, writing, speaking, and understanding the English language to follow procedures, recipes, labels, and instructions for food preparation Anticipating and listening to customers’ needs Providing professional and positive customer service MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Food Service Worker classification. PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS Physical Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Online Assessment | Multiple-Choice Test (Weighted 100%) HRS will invite candidates via e-mail to participate in an un-proctored (self-administered) online exam which may include a typing test. Only the candidates who perform most successfully on the exam will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Nam Tran at (714) 645-7033 or Nam.Tran@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an eligible list to fill current and future Group Counselor Trainee extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on weekends. holidays or on emergency basis as needed. Do you have what it takes to be a Group Counselor Trainee? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor Trainee extra help positions. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023.On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE The typical shifts for Group Counselor Trainees include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on an emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at teodora.edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Variable Shift
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an eligible list to fill current and future Group Counselor Trainee extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on weekends. holidays or on emergency basis as needed. Do you have what it takes to be a Group Counselor Trainee? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor Trainee extra help positions. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023.On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE The typical shifts for Group Counselor Trainees include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on an emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at teodora.edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on evenings, weekends. holidays or on emergency basis as needed. Do you have what it takes to be a Group Counselor, Nights? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor, Nights extra help positions. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC). MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023. On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Variable Shift
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (EXTRA HELP) THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights extra help positions within Social Services Agency. This list may also be used to fill similar and lower-level classifications. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. These are Extra Help temporary positions (these are NOT permanent positions). These positions may require working on evenings, weekends. holidays or on emergency basis as needed. Do you have what it takes to be a Group Counselor, Nights? Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) has an immediate need to fill Group Counselor, Nights extra help positions. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC). MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . CANDIDATES ORIENTATION The candidates who meet the minimum qualifications will be invited to a mandatory virtual Group Counselor Orientation. The orientation will cover the nature and expectations of the job. ONE DAY HIRING EVENT Candidates who successfully completed the orientation and confirmed interest for this opportunity will be invited to participate in the One Day Hiring Event which is scheduled on Wednesday, August 23, 2023. On the day of the event, candidates should be prepared for an interview, reference checks, health screening and a possible conditional job offer. WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Some knowledge of Title 22 Regulations Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Marivel Chang at marivel.changs@ssa.ocgov.com or (714) 245-6111. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION HEAD INSTITUTIONAL COOK In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $1.50 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is open to the public and being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions in similar/or lower classifications. The current vacancies are within the Orange County Sheriff's Department; however, the eligible list may also be used by other County of Orange agencies or departments to fill their vacancies. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Head Institutional Cook is responsible for the supervision, training and oversight of work for cooks, food service workers, and/or inmate/youth workers who are performing or assisting in food preparation and cooking at a County facility. Incumbents are responsible for coordinating the preparation of meals to ensure adherence to scheduled mealtimes and for inspection of final food products in adherence with established quality standards and dietary guidelines. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: ServSafe certification, but not required Experience working in the institutional food service industry (e.g. corrections, military, schools, hospital, airline feeding) Knowledge of various computer software programs, food service management information systems Experience in a food service supervisory/management position Familiarity with County, State, and Federal health and safety regulations related to food services MINIMUM QUALIFICATIONS Thorough knowledge of: Practices, methods, and equipment used in preparing, cooking and serving large quantities of food Menu planning, quantity ordering and inventory control Principles of supervision Common weights and measures used in the preparation and cooking of food Ability to: Supervise the preparation, cooking and serving of large quantities of food, which may include special - i.e. medical or religious - diets and cafeteria food Coordinate cooking processes so that meals are prepared and served on time Supervise lead workers engaged in seven-day-a-week food preparation and cooking activities Add, subtract, multiply and divide up to five-digit numbers, including fractions in some assignments Read and understand administrative procedures as well as recipes, labels and instructions for food preparation Keep detailed records on food service activities and costs and prepare written reports Education and Experience; Option I Two (2) years of experience as Institutional Cook with the County of Orange. Option II Three (3) years of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include one (1) year of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION HEAD INSTITUTIONAL COOK In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $1.50 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is open to the public and being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions in similar/or lower classifications. The current vacancies are within the Orange County Sheriff's Department; however, the eligible list may also be used by other County of Orange agencies or departments to fill their vacancies. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Head Institutional Cook is responsible for the supervision, training and oversight of work for cooks, food service workers, and/or inmate/youth workers who are performing or assisting in food preparation and cooking at a County facility. Incumbents are responsible for coordinating the preparation of meals to ensure adherence to scheduled mealtimes and for inspection of final food products in adherence with established quality standards and dietary guidelines. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: ServSafe certification, but not required Experience working in the institutional food service industry (e.g. corrections, military, schools, hospital, airline feeding) Knowledge of various computer software programs, food service management information systems Experience in a food service supervisory/management position Familiarity with County, State, and Federal health and safety regulations related to food services MINIMUM QUALIFICATIONS Thorough knowledge of: Practices, methods, and equipment used in preparing, cooking and serving large quantities of food Menu planning, quantity ordering and inventory control Principles of supervision Common weights and measures used in the preparation and cooking of food Ability to: Supervise the preparation, cooking and serving of large quantities of food, which may include special - i.e. medical or religious - diets and cafeteria food Coordinate cooking processes so that meals are prepared and served on time Supervise lead workers engaged in seven-day-a-week food preparation and cooking activities Add, subtract, multiply and divide up to five-digit numbers, including fractions in some assignments Read and understand administrative procedures as well as recipes, labels and instructions for food preparation Keep detailed records on food service activities and costs and prepare written reports Education and Experience; Option I Two (2) years of experience as Institutional Cook with the County of Orange. Option II Three (3) years of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include one (1) year of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to view the class spec/job description. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION INSTITUTIONAL COOK (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $0.75 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions of similar or lower-level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Institutional Cook supervises paid staff and in some assignments is required to direct or train inmates and juveniles in the preparation, cooking and serving of food. In addition, the position prepares, cooks and serves food; checks menu for items to be prepared; estimates number of persons to be served; makes substitutions on the menu when foods indicated are unavailable; determines quantities of ingr edients to be used for the number of servings to be prepared; assists in ordering, receiving, checking and storing foods and supplies; reports suspected violations of institutional rules and submits reports of inmate or juvenile ward violations of rules and regulations to a designated authority; prepares records and reports; inspects food preparation areas to see that sanitary procedures are observed and ensures that proper techniques and procedures are being used by persons engaged in food service activities. The position may also perform meat cutting and baking duties. Incumbents work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: Experience working in the institutional food service industry (e.g. correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering) Six (6) months of lead/supervisory experience The ability to detect odors and other indicators of food spoilage, push, pull and steer food carts MINIMUM QUALIFICATIONS General Knowledge of: Practices, methods, and equipment used in preparing, cooking, and serving large quantities of food in an institutional, large commercial kitchen or similar setting Common weights and measures used in cooking Food handlers' sanitation and safety practices Some Knowledge of : Basic principles of supervision Fundamentals of dietetics Behavior of persons in detention facilities Sanitation methods in cleaning and caring of equipment Practices of ordering, storing and inventorying large quantities of food Occupational hazards and safety precautions of kitchen areas and equipment Ability to: Supervise and train paid staff and/or oversee and train jail inmates or youths in the preparation, cooking and serving of food Direct the preparation of and/or prepare, large quantities of food Coordinate cooking processes so that nutritional meals are prepared and served on time Add, subtract, multiply, and divide up to four-digit numbers and fractions Read and understand recipes, instructions, and labels Prepare and maintain work and food preparation activity records and reports; inventory supplies and equipment Maintain the security of kitchen equipment and utensils Read, write, speak, comprehend, and communicate in English Education and Experience: One (1) year of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include six (6) months of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Please click here to view class spec/job description. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). Human Resources l Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Exam (Weighted 10 0%): A written exam consisting of job-related, multiple-choice questions will be administered. Invitations to participate in the written exam will be sent via e-mail. Based on the Department's needs the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION INSTITUTIONAL COOK (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for: Jail Supplement Pay: An employee in this classification who is assigned to work in a correctional setting will be paid an additional $0.75 per hour for all hours paid. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. Incumbents will be periodically rotated through assignments, shifts, including nights, weekends, holidays and correctional facilities. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an open eligible list to fill vacancies in this class until the next recruitment. The eligible list established may also be used to fill positions of similar or lower-level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. Our nearly 4,000 sworn and professional staff are committed to serving the needs of Orange County through 6 organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics, and specialty operations, among an extensive list of other public safety services. THE DIVISION The Inmate Services Division includes Commissary Operations, Food Services and Correctional Programs. The Division provides quality products, professional services, and nutritional meals for the County’s inmate population in a fiscally responsible manner. It is also responsible for offering rehabilitative opportunities and re-entry programs aiding in successful community reintegration. This Division consists of more than 150 personnel and 400 volunteers working with a variety of County/community stakeholders. The staff, volunteers and stakeholders assure that the Sheriff’s Department meets or exceeds Title 15 of the Minimum Jails Standards by providing support services, including meals, commissary, educational, vocational, religious, recreational, and re-entry transition programs to foster rehabilitation and reduce recidivism of inmates once they leave the Sheriff’s custody. The Food Services Unit operates a total of five kitchens, three inmate dining halls, three warehouses, and prepares over 3.8 million meals annually. Utilizing approximately 81 professional staff members along with inmate kitchen crews, Food Ser vices provides three nutritionally balanced meals to each inmate housed at the County's five jail facilities. In addition, Food Services prepares special medical diets ordered by Correctional Medical Services staff for inmates with special dietary needs as well as religious diets, court ordered meals, cold bag meals for inmates attending court, County inmate work crews, and emergent operations situations. These meals must meet or exceed the requirements set forth by the California Board of Corrections Title 15, the National Academy of Sciences Recommended Daily Allowances, and the California Retail Food Code. The Food Services' Public Health Nutritionist analyzes all menus to ensure the Sheriff stays in compliance with the above mentioned guidelines and provides similar nutritional services for the Probation Department. THE OPPORTUNITY The Institutional Cook supervises paid staff and in some assignments is required to direct or train inmates and juveniles in the preparation, cooking and serving of food. In addition, the position prepares, cooks and serves food; checks menu for items to be prepared; estimates number of persons to be served; makes substitutions on the menu when foods indicated are unavailable; determines quantities of ingr edients to be used for the number of servings to be prepared; assists in ordering, receiving, checking and storing foods and supplies; reports suspected violations of institutional rules and submits reports of inmate or juvenile ward violations of rules and regulations to a designated authority; prepares records and reports; inspects food preparation areas to see that sanitary procedures are observed and ensures that proper techniques and procedures are being used by persons engaged in food service activities. The position may also perform meat cutting and baking duties. Incumbents work rotating schedules including weekends, holidays, nights and on an emergency basis as needed. DESIRABLE QUALIFICATIONS The ideal candidate will possess the following: Experience working in the institutional food service industry (e.g. correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering) Six (6) months of lead/supervisory experience The ability to detect odors and other indicators of food spoilage, push, pull and steer food carts MINIMUM QUALIFICATIONS General Knowledge of: Practices, methods, and equipment used in preparing, cooking, and serving large quantities of food in an institutional, large commercial kitchen or similar setting Common weights and measures used in cooking Food handlers' sanitation and safety practices Some Knowledge of : Basic principles of supervision Fundamentals of dietetics Behavior of persons in detention facilities Sanitation methods in cleaning and caring of equipment Practices of ordering, storing and inventorying large quantities of food Occupational hazards and safety precautions of kitchen areas and equipment Ability to: Supervise and train paid staff and/or oversee and train jail inmates or youths in the preparation, cooking and serving of food Direct the preparation of and/or prepare, large quantities of food Coordinate cooking processes so that nutritional meals are prepared and served on time Add, subtract, multiply, and divide up to four-digit numbers and fractions Read and understand recipes, instructions, and labels Prepare and maintain work and food preparation activity records and reports; inventory supplies and equipment Maintain the security of kitchen equipment and utensils Read, write, speak, comprehend, and communicate in English Education and Experience: One (1) year of experience preparing and cooking large quantities of food in a correctional facility, hospital, cafeteria, military facility, hotel, banquets/catering or similar setting; must include six (6) months of lead/supervisory experience. License/Certification: Some assignments may require possession of a valid California Food Handler Certification by date of appointment. Some assignments may require possession of a valid California Driver License, Class C or higher, by date of appointment. Please click here to view class spec/job description. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical, mental, environmental, and working condition abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to perform physical tasks such as lifting above shoulder level; lifting up to 50 pounds with frequent lifting and/or carrying of objects weighing over 25 pounds; bending, stooping, squatting, crawling, standing and/or walking for long periods of time; speak and hear well enough to communicate clearly and understandably in person and over the telephone. Environmental and Working Conditions: Frequent exposure to machinery, electrical appliances, fire, heat, cleaning chemicals, sudden temperature changes, slippery surfaces, and noise/vibration, steam/hot water and cramped areas. SPECIAL QUALIFICATIONS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). Human Resources l Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Exam (Weighted 10 0%): A written exam consisting of job-related, multiple-choice questions will be administered. Invitations to participate in the written exam will be sent via e-mail. Based on the Department's needs the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov . Please click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MARINE MECHANIC This recruitment will be posted for a minimum of five (5) business days and will remain posted on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List. The list can be used to fill current and future Marine Mechanic positions. The eligible list established may also be used to fill similar and/or lower level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Harbor Patrol/Marine Operations Bureau provides around-the-clock law enforcement, marine firefighting and search/rescue services along the 48 miles of Orange County coastline and within the county's three major harbors at Newport Beach, Sunset-Huntington and Dana Point.The Marine Operations fleet consists of six twin-engine fireboats and nine single-engine patrol boats. The fleet is completely maintained "in-house" by the bureau's highly skilled marine mechanics and craftsmen. The maintenance staff consists of one supervisor, four marine mechanics, two marine painters, and one marine carpenter. THE OPPORTUNITY The Marine Mechanics under direction perform journey level work in installing, maintaining and repairing marine inboard and outboard gasoline engines and propulsion equipment; to maintain and repair fire pumps and other mechanical equipment. SPECIAL REQUIREMENTS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Marine Mechanic position . IDEAL CANDIDATE The ideal candidate will possess more than five (5) years of experience in installing, maintaining and repairing marine inboard gasoline engines, propulsion equipment, transmissions, steering systems, outdrives, and outboards; to maintain and repair fire pumps and other mechanical equipment. Ideal candidate would also have completed service training schools from one or more of the following: Volvo-Penta, Crusader Marine, or Yamaha outboards. PHYSICAL, MENTAL, and ENVIRONMENTAL REQUIREMENT The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Below is a description of the physical, mental, and environmental abilities that are customarily required to perform the essential job functions of the position. Applicants are encouraged to contact the recruiter identified in the announcement for any questions or to request an accommodation during the selection process. Physical Requirements Ability to stand, reach, bend, stoop, and perform strenuous physical/manual labor. Ability to walk up/down uneven terrain/irregular surfaces/hills. Upper body strength to lift/push/pull/carry up to 50 pound objects; vision sufficient to read standard text, and to drive vehicles requiring a Class B license with passenger endorsement, such as dump crews passenger trucks; speak and hear well enough in a noisy environment to communicate clearly and understandably in person, over the telephone and in small groups; and manual dexterity to write. Able to swim and perform ocean sea tests in Harbor Patrol vessels. Environmental Conditions Stamina to work outdoors in varied climates and exposed to weather, noise, pollens, dust, fumes, birds, noise, and vibration. Ability to work on floating docks and moving vessels. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all application to identify the most qualified candidates for the position based on skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Oral Exam (Weighted 100%): A panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit the candidate's qualifications for the job. This is a competitive process; therefore, candidate responses to the structured questions should be thorough, detailed, and complete. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email mcervantes@ocsheriff.gov. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION MARINE MECHANIC This recruitment will be posted for a minimum of five (5) business days and will remain posted on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.00% increase Effective June 27, 2025 - 3.75% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC POSITION/RECRUITMENT INFORMATION This recruitment is being held to establish an Open Eligible List. The list can be used to fill current and future Marine Mechanic positions. The eligible list established may also be used to fill similar and/or lower level classifications. THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION The Harbor Patrol/Marine Operations Bureau provides around-the-clock law enforcement, marine firefighting and search/rescue services along the 48 miles of Orange County coastline and within the county's three major harbors at Newport Beach, Sunset-Huntington and Dana Point.The Marine Operations fleet consists of six twin-engine fireboats and nine single-engine patrol boats. The fleet is completely maintained "in-house" by the bureau's highly skilled marine mechanics and craftsmen. The maintenance staff consists of one supervisor, four marine mechanics, two marine painters, and one marine carpenter. THE OPPORTUNITY The Marine Mechanics under direction perform journey level work in installing, maintaining and repairing marine inboard and outboard gasoline engines and propulsion equipment; to maintain and repair fire pumps and other mechanical equipment. SPECIAL REQUIREMENTS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Marine Mechanic position . IDEAL CANDIDATE The ideal candidate will possess more than five (5) years of experience in installing, maintaining and repairing marine inboard gasoline engines, propulsion equipment, transmissions, steering systems, outdrives, and outboards; to maintain and repair fire pumps and other mechanical equipment. Ideal candidate would also have completed service training schools from one or more of the following: Volvo-Penta, Crusader Marine, or Yamaha outboards. PHYSICAL, MENTAL, and ENVIRONMENTAL REQUIREMENT The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. Below is a description of the physical, mental, and environmental abilities that are customarily required to perform the essential job functions of the position. Applicants are encouraged to contact the recruiter identified in the announcement for any questions or to request an accommodation during the selection process. Physical Requirements Ability to stand, reach, bend, stoop, and perform strenuous physical/manual labor. Ability to walk up/down uneven terrain/irregular surfaces/hills. Upper body strength to lift/push/pull/carry up to 50 pound objects; vision sufficient to read standard text, and to drive vehicles requiring a Class B license with passenger endorsement, such as dump crews passenger trucks; speak and hear well enough in a noisy environment to communicate clearly and understandably in person, over the telephone and in small groups; and manual dexterity to write. Able to swim and perform ocean sea tests in Harbor Patrol vessels. Environmental Conditions Stamina to work outdoors in varied climates and exposed to weather, noise, pollens, dust, fumes, birds, noise, and vibration. Ability to work on floating docks and moving vessels. SELECTION PROCEDURES Human Resources |Minimum Qualifications Sheriff Human Resources screens all application to identify the most qualified candidates for the position based on skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Structured Oral Interview | Oral Exam (Weighted 100%): A panel of job knowledge experts will interview and evaluate each candidate's responses to a series of structured questions designed to elicit the candidate's qualifications for the job. This is a competitive process; therefore, candidate responses to the structured questions should be thorough, detailed, and complete. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email mcervantes@ocsheriff.gov. Click here for tips to complete your application. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MEDICAL ASSISTANT SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 12 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Holiday Pay: Twelve (12) paid holidays per year. Education Reimbursement: Eligible employees are qualified for up to $10,000 per fiscal year of pre-approved educational reimbursement ( page 7 0 ) . The reimbursement program may also be used for related licensure or certifications, subject to approval. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Family Health Clinic (FHC) promotes the health and well-being of all infants, children, parents, and families in Orange County. Family Health includes the family health and dental clinics. The Family Health Clinic consists of the following services: Child Health : P hysical exams to eligible infants, children, and adolescents including treatment of minor illness. Family Planning : Reproductive Health services provided for eligible women and men including initiation and management of various methods of contraception, preventive services, health education, and counseling. Immunizations : I mmunizations are available for eligible infants, children, and adolescents. Seasonal Influenza (Flu) vaccine is available to eligible County residents. Immunizations for adults and travelers are available on a fee for service basis. Pulmonary Disease Services (PDS) Program has one full-service clinic in Santa Ana for TB screening, diagnosis and treatment. Orange County TB Control provides diagnosis, treatment and case management for residents with active TB disease. It provides screening services and treatment of latent TB infection (LTBI) for those who are at highest risk for progression from LTBI to active TB disease. 17th Street Testing, Treatment and Care (TTC) Clinic is a co-located Sexually Transmitted Diseases Clinic and a HIV Ambulatory Care Clinic. TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence. THE OPPORTUNITY Under the direct supervision of a clinician, nurse practitioner, or registered nurse, The Medical Assistant duties include, but are not limited to the following: Administers tests, treatments, medications/vaccines, TB skin tests, and performs venipuncture as prescribed by clinicians Explains and obtains necessary consents for treatments and care Organizes and maintains patient charts and electronic medical records Prepares patients for examination by taking vital signs, height and weight measurements; perform Snellen exams, hearing testing, pregnancy screening, and other data collection as needed Takes complete patient history including present illness, past medical history, and family and social history Reviews immunization records and utilizes the California Immunization Registry (CAIR) Prepares exam rooms Performs front office duties such as register patients, prepare charts, verify eligibility, schedule patient appointments, and other clerical duties as needed Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following competencies: Professional and Technical Expertise Administering vaccinations, TB skin test, medication administration, and phlebotomy Knowledge of Child Health Disability and Prevention (CHDP) Program and/or Family Planning Access, Care, and Treatment (Family PACT) Program Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Utilizing computer and Electronic Health Records (EHR) systems Interpersonal Skills Delivering quality client-centered care and services and advocate for clients Respecting background diversity when working with patient Effective interpersonal skills, including the ability to work collaboratively with patients and staff, maintain a calm demeanor during stressful encounters Oral and Written Communication Communicating effectively and clearly both verbally and in writing Reporting relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Self-Management | Personal Effectiveness Functioning independently and in accordance with established protocols Providing service in a fast-paced ambulatory care clinic Effective time management skills and strong organizational skills MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION O range County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION MEDICAL ASSISTANT SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 12 ) shall receive an additional forty $0.40 cents per hour for all hours paid. Holiday Pay: Twelve (12) paid holidays per year. Education Reimbursement: Eligible employees are qualified for up to $10,000 per fiscal year of pre-approved educational reimbursement ( page 7 0 ) . The reimbursement program may also be used for related licensure or certifications, subject to approval. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Medical Assistant positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE PROGRAMS Family Health Clinic (FHC) promotes the health and well-being of all infants, children, parents, and families in Orange County. Family Health includes the family health and dental clinics. The Family Health Clinic consists of the following services: Child Health : P hysical exams to eligible infants, children, and adolescents including treatment of minor illness. Family Planning : Reproductive Health services provided for eligible women and men including initiation and management of various methods of contraception, preventive services, health education, and counseling. Immunizations : I mmunizations are available for eligible infants, children, and adolescents. Seasonal Influenza (Flu) vaccine is available to eligible County residents. Immunizations for adults and travelers are available on a fee for service basis. Pulmonary Disease Services (PDS) Program has one full-service clinic in Santa Ana for TB screening, diagnosis and treatment. Orange County TB Control provides diagnosis, treatment and case management for residents with active TB disease. It provides screening services and treatment of latent TB infection (LTBI) for those who are at highest risk for progression from LTBI to active TB disease. 17th Street Testing, Treatment and Care (TTC) Clinic is a co-located Sexually Transmitted Diseases Clinic and a HIV Ambulatory Care Clinic. TTC provides high quality STD and HIV services including medical care, case management, HIV Pre-Exposure Prophylaxis (PrEP), HIV Post Exposure Prophylaxis (PEP), Rapid Antiretroviral Therapy (Rapid ART), AIDS Drug Assistance Program (ADAP), information & education on STD and HIV care, Ryan White eligibility screening, HIV partner services and treatment adherence. THE OPPORTUNITY Under the direct supervision of a clinician, nurse practitioner, or registered nurse, The Medical Assistant duties include, but are not limited to the following: Administers tests, treatments, medications/vaccines, TB skin tests, and performs venipuncture as prescribed by clinicians Explains and obtains necessary consents for treatments and care Organizes and maintains patient charts and electronic medical records Prepares patients for examination by taking vital signs, height and weight measurements; perform Snellen exams, hearing testing, pregnancy screening, and other data collection as needed Takes complete patient history including present illness, past medical history, and family and social history Reviews immunization records and utilizes the California Immunization Registry (CAIR) Prepares exam rooms Performs front office duties such as register patients, prepare charts, verify eligibility, schedule patient appointments, and other clerical duties as needed Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following competencies: Professional and Technical Expertise Administering vaccinations, TB skin test, medication administration, and phlebotomy Knowledge of Child Health Disability and Prevention (CHDP) Program and/or Family Planning Access, Care, and Treatment (Family PACT) Program Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Utilizing computer and Electronic Health Records (EHR) systems Interpersonal Skills Delivering quality client-centered care and services and advocate for clients Respecting background diversity when working with patient Effective interpersonal skills, including the ability to work collaboratively with patients and staff, maintain a calm demeanor during stressful encounters Oral and Written Communication Communicating effectively and clearly both verbally and in writing Reporting relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Self-Management | Personal Effectiveness Functioning independently and in accordance with established protocols Providing service in a fast-paced ambulatory care clinic Effective time management skills and strong organizational skills MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Medical Assistant classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION O range County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/SPANISH (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Spanish in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Spanish within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Spanish Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Spanish using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST - BILINGUAL ENGLISH/VIETNAMESE (COMMUNITY RESOURCE NAVIGATOR) This position requires that candidates be able to fluently speak, read, and write Vietnamese in addition to English. This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC: This recruitment will establish an Open eligible list to fill current and future Office Specialist - Bilingual English/Vietnamese within the County of Orange. The current vacancy is for the County Community Service Center with the Social Services Agency. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. COUNTY OF ORANGE: Whether it’s manicured beach towns or celebrated theme parks, all framed by oceanfront towns and luxury yachts, Orange County is commonly known as “The OC” and stands out as one of the state’s most iconic destinations. With a population of over three million residents, Orange County is the sixth largest county in the United States. Residents enjoy over 42 miles of pristine beaches, three major harbors, vast wilderness parks, beautiful nature preserves, and approximately 402 miles of riding and hiking trails. The OC is a destination region rich with top-notch universities and colleges, some of the highest quality public and private schools in the nation, many corporate headquarters and technology firms, and four international airports within an hour’s drive. Many world-class meeting and entertainment venues, convention centers, and some of the state’s most popular attractions such as Disneyland and California Adventure Resorts, Knott’s Berry Farm, and major sports franchises including the Anaheim Angels Baseball, Anaheim Ducks Hockey, the U.S. Men’s National Volleyball Team, and the 2012 Olympic Games Silver Medal winning U.S. Women’s National Volleyball Team call the OC home. Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to view a video about the Social Services Agency. COUNTY COMMUNITY SERVICE CENTER (CCSC) The CCSC is a county government center that provides Orange County residents assistance and information on health care, housing, and services for older adults and children from the different County of Orange departments. THE OPPORTUNITY The Community Resource Navigator (Office Specialist) with the CCSC serves as the frontline connection to the client. This position is the main point of contact for public interface at the CCSC and over the phone engaging with each client individually. This position will conduct concise and efficient assessments of each client’s service need to determine priority and identify the most appropriate approach to addressing those needs. The current need is for a bilingual English/Vietnamese Community Resource Navigator. The duties and responsibilities of the Community Resource Navigator (Office Specialist) include but are not limited to: Assesses client needs for referrals and resources (by phone or in-person) and determine priority needs of the client on a basic level Provides basic referrals to services outside the CCSC and/or set appointment with CCSC Resource Specialists and on-site partners to meet priority needs Responds to inquiries for information and referral from individuals, professionals and business partners by phone, email or in person Tracks and monitors client data Coordinates, schedules, and manages presentations held on-site Manages computer workstations at the CCSC by assisting clients with providing technical help with logging into workstation, printing resources (within reason) and engaging in basic IT troubleshooting Performs general office duties, which include but are not limited to; submitting office supply orders, PPE and work order requests through Expediter, collection and distribution of mail correspondence, management of office supplies and lobby flyers, etc. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications, the ideal candidate will have at least two (2) years of experience interacting with public/customers in a busy office environment in person and on the phone to provide information, assist with paperwork and/or retrieve information from them. The ideal candidate will also have knowledge and experience demonstrating the following core competencies: CUSTOMER SERVICE/INTERPERSONAL SKILLS Independently engages and interacts with the public, County employees, other County agencies, and community partners with diplomacy, sensitivity, and tactfulness by phone and in-person Proficient in navigating customer interactions and adjusting to evolving situations Exhibits a strong work ethic, attentiveness, and patience Establishes productive and professional relationships with customers Ability to represent County of Orange as an inclusive, professional, and helpful asset to the community TECHNICAL KNOWLEDGE/OFFICE EXPERIENCE Maintains and manages pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performs complex record keeping by being detail oriented with a high level of accuracy Ability to troubleshoot issues Utilizes Expediter to process work order request COMMUNICATION SKILLS Clearly and effectively communicates in English and Vietnamese using advanced interpersonal skills Values and participates in a free flow of information with others for the sake of a common goal Demonstrates the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner ANALYTICAL SKILLS/JUDGEMENT Performs a high-volume office work requiring independent judgement, accuracy, and speed Reads and interprets complex policies, regulations, and guidelines Exercises discretion and maintaining confidential and/or sensitive information as dictated by the assignment SPECIAL QUALIFICATIONS - Social Services Agency (SSA) SSA candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical and Mental Requirements Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the telephone; body mobility to perform daily tasks within a standard office environment; manual dexterity sufficient to utilize office equipment and transport materials up to 10 pounds. Possess the ability to independently reason logically to reach conclusions and make decisions as well as remain calm and appropriately focused in different interpersonal situations. Environmental Conditions Function effectively in a standard office environment; handle changing priorities, deadlines and multiple assignments concurrently. RECRUITMENT PROCESS Human Resource will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Refer/Non-Refer) Candidates whose applications reflect the most job-related experience and training will be invited to online assessment. Only the most qualified candidates will be referred to the next step. All candidates will be notified via email of their status in the process. Bilingual Assessment (100%) Candidates will be required to take a bilingual assessment. Those candidates who successfully pass the assessment will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HR will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alex Ochoa at Alex.Ochoa2@ssa.ocgov.com or (714) 245-6259 EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PHYSICIAN II ( CORRECTIONAL HEALTH SERVICES) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours Other Additional Premium Pays This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. This recruitment is being held to establish an Open eligible list to fill current and future Physician II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five correctional facilities and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Physician II will be the primary care provider to the most under-served patients in Orange County while working in a challenging environment. Physicians will provide all urgent and chronic care to the adult population of Orange County Jails, including women's health and prenatal care to obstetric (OB) patients. Physicians must be skilled at making good clinical judgments based on physical diagnosis and perform a wide range of office based, outpatient procedures such as: femoral venipunctures, skin biopsies, sutures, ingrown nail removals, incision and drainage, pap smears, colonoscopies, etc. Additionally, the Physician II will provide clinical supervision and oversight of four (4) Nurse Practitioners (NP). DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have one (1) or more years of experience working in triage/urgent care, mental health, or correctional medicine type of setting. The ideal candidate will also demonstrate the following: Professional & Technical Expertise: Providing medical and mental health services effectively while promoting patient safety and improving patient care practices Performing comprehensive physical examinations and ordering appropriate diagnostic studies Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines and legal liabilities Knowledge of current policies, practices, and trends as it relates to Correctional Health Knowledge of Microsoft Office Suite and electronic medical record systems (e.g. EHR system) Leadership & Supervision | Developing Others: Supervising, directing, and consulting with clinical staff Maintaining team objectives and standards Training and developing staff to ensure they understand and follow proper procedures and protocols Adaptability | Handling Stress: Diagnosing, treating and controlling diseases in a sensitive manner Demonstrating resilience and positivity in a challenging environment Responding and relating well to supervisor by being open to work performance feedback Demonstrating empathy and genuinely caring about incarcerated clients Critical Thinking | Safety Focus: Using initiative and sound judgment in performing medical diagnostic and treatment services Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients Written & Oral Communication Skills | Collaboration: Providing accurate medical records and reports Verbally deescalating violent, aggressive or destructive behavior safely and effectively, while giving care to clients Providing and relaying important medical related messages with members of the health care team and other agencies efficiently both verbally and in writing Using diplomacy when dealing with challenging situations and/or people Fostering a collaborative approach with health care staff and Orange County Sheriff's Department (OCSD) administration to promote quality healthcare delivery to inmates SPECIAL QUALIFICATIONS/REQUIREMENTS: Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner which includes completing a Personal History Form, interviewing with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: For detailed information on Physician II minimum qualifications, including Physical and Mental Requirements, Environment and Working Conditions click here. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or gyerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION PHYSICIAN II ( CORRECTIONAL HEALTH SERVICES) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours Other Additional Premium Pays This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. This recruitment is being held to establish an Open eligible list to fill current and future Physician II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE PROGRAM Adult Correctional Health Services (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five correctional facilities and contracts with hospitals for inpatient and specialty care. THE OPPORTUNITY The Physician II will be the primary care provider to the most under-served patients in Orange County while working in a challenging environment. Physicians will provide all urgent and chronic care to the adult population of Orange County Jails, including women's health and prenatal care to obstetric (OB) patients. Physicians must be skilled at making good clinical judgments based on physical diagnosis and perform a wide range of office based, outpatient procedures such as: femoral venipunctures, skin biopsies, sutures, ingrown nail removals, incision and drainage, pap smears, colonoscopies, etc. Additionally, the Physician II will provide clinical supervision and oversight of four (4) Nurse Practitioners (NP). DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have one (1) or more years of experience working in triage/urgent care, mental health, or correctional medicine type of setting. The ideal candidate will also demonstrate the following: Professional & Technical Expertise: Providing medical and mental health services effectively while promoting patient safety and improving patient care practices Performing comprehensive physical examinations and ordering appropriate diagnostic studies Understanding Health Insurance Portability and Accountability Act (HIPAA) guidelines and legal liabilities Knowledge of current policies, practices, and trends as it relates to Correctional Health Knowledge of Microsoft Office Suite and electronic medical record systems (e.g. EHR system) Leadership & Supervision | Developing Others: Supervising, directing, and consulting with clinical staff Maintaining team objectives and standards Training and developing staff to ensure they understand and follow proper procedures and protocols Adaptability | Handling Stress: Diagnosing, treating and controlling diseases in a sensitive manner Demonstrating resilience and positivity in a challenging environment Responding and relating well to supervisor by being open to work performance feedback Demonstrating empathy and genuinely caring about incarcerated clients Critical Thinking | Safety Focus: Using initiative and sound judgment in performing medical diagnostic and treatment services Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable clients Written & Oral Communication Skills | Collaboration: Providing accurate medical records and reports Verbally deescalating violent, aggressive or destructive behavior safely and effectively, while giving care to clients Providing and relaying important medical related messages with members of the health care team and other agencies efficiently both verbally and in writing Using diplomacy when dealing with challenging situations and/or people Fostering a collaborative approach with health care staff and Orange County Sheriff's Department (OCSD) administration to promote quality healthcare delivery to inmates SPECIAL QUALIFICATIONS/REQUIREMENTS: Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner which includes completing a Personal History Form, interviewing with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: For detailed information on Physician II minimum qualifications, including Physical and Mental Requirements, Environment and Working Conditions click here. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or gyerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RADIO DISPATCHER TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill current and future Radio Dispatcher Trainee vacancies for the Orange County Sheriff's Department until the next recruitment. This list may also be utilized to fill the lower level classification of Sheriff's Call Taker. THE BUREAU The Emergency Communications Bureau is a 24/7 operation and is based at the Loma Ridge Emergency Operation Center. The Bureau consists of Dispatch, and the Control One component of the County-wide Coordinated Communications System (CCCS). Our Emergency Call-Takers receive approximately 2,500 calls per day and our Radio Dispatchers ensure that Deputy Sheriffs are provided with the information necessary for them to serve our 13 contract city partners as well as all Orange County unincorporated areas. Emergency Communications Coordinators provide vital information to all Orange County law enforcement agencies and are responsible for coordinating radio traffic on county-wide emergency frequencies. Click here to see OC Sheriff patrol areas. DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position. Experience in the use of computers and various software programs. Able to multi-task in stressful situations GENERAL DUTIES OF A RADIO DISPATCHER TRAINEE Radio Dispatcher Trainees under immediate supervision, receive on-the-job training in the techniques and methods of 9-1-1 call taking and radio dispatching involving emergency public safety operations. The Radio Dispatcher Trainee is taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Upon successful completion of the required training as Radio Dispatcher Trainee and pass a one (1) year probation period, incumbents will promote to a Radio Dispatcher. GENERAL DUTIES OF A SHERIFF'S CALL TAKER Receiving calls in the 24-hour 7/ day per week into the computer-aided dispatch (CAD) systems from citizens for emergency and non-emergency issues in adherence to departmental policies and procedures; Must be able to read maps and learn the geography and freeway systems; Obtain information from callers and determine type of action to achieve successful problem resolution; Interpreting maps ensuring calls for service are relayed to the appropriate governmental jurisdiction. WORK HOURS This is a full-time position and employees are required to work no less than forty (40) hours per week, rotating shifts, weekends, holidays and overtime may be required to meet operational staffing needs. Shifts are 10-12 hours in length and are as follows: 6 a.m.- 6 p.m., 6 p.m.-6 a.m., 7 a.m.-5 p.m., 5 p.m.-3 a.m., 9 a.m.-9 p.m., 9 p.m.-7 a.m., but are subject to change with the needs of the department. MINIMUM QUALIFICATIONS Some Knowledge of: The cities, highways, main streets, major buildings and geography of Orange County. Ability to: Learn to dispatch public safety equipment in a coordinated manner. Must react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action. Learn applicable rules and regulations, policies and procedures, including applicable Federal Communications Commission Regulations and their application. Prepare records and follow oral and written direction. Work under pressure and exercise sound judgment in emergency situations Handle a high volume of emergency calls with tact, good judgment, initiative and speed. Learn to make immediate decisions and react in a quick, calm, controlled and effective manner in emergency situations. Elicit information from callers while simultaneously typing information into computer terminal. Speak clearly and concisely. Comprehend, interpret and retain written and orally presented information. Learn to dispatch public safety services and/or equipment in a coordinated manner for multiple contract cities and unincorporated units on a single frequency. Work in a demanding fast paced environment Learn radio codes, penal codes and basic law enforcement practices. Follow written and oral directions. Education and Experience : Any combination of education, training and/or experience which demonstrates possession of the knowledge, skills and abilities listed above. Click here to view the class spec/job description. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation, and must pass an extensive background investigation, including a psychological evaluation, to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and will include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to sit for prolonged periods of time and manipulate feet to operate radio microphone (foot pedal); manual dexterity to intermittently use hands, arms and shoulders; continuously extend neck upwards, downwards, or side-to-side to write or use a keyboard, use the radio and wear a headset at all times. Must have vision sufficient to see and read writing, view computer input using multiple computer monitors and phone buttons; speak and hear well in order to communicate clearly and be understood in person, over the phone and on the radio with exposure to noise of other radios, phones and voices. Ability to independently reason and analyze data, and to reach objective conclusions; work under demanding conditions, deadlines and competing priorities; exercise good judgment in following procedures and directions in emergency situations, manage over-the-phone interactions with members of the public in emotionally charged situations; work cooperatively and interact appropriately with other individuals, including the general public. Environmental and Working Conditions: Must have the ability to work indoors in an office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or adverse public interactions on a daily basis while maintaining a calm demeanor. Must be able to work rotating shifts, weekends and holidays. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Minimum Qualifications: The Orange County Sheriff-Coroner Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Interactive Computer 90-minute Exam (Refer/Non-Refer): The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Eligible List: After all procedures have been completed, Sheriff-Coroner Human Resources will establish an eligible list of qualified candidates who may be referred to a selection interview to be considered for present or future vacancies. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION RADIO DISPATCHER TRAINEE In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public, on a continuous basis, until the needs of the department have been met. Please be advised this recruitment may close at 11:59 p.m. any day of the week and it is recommended that interested candidates apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill current and future Radio Dispatcher Trainee vacancies for the Orange County Sheriff's Department until the next recruitment. This list may also be utilized to fill the lower level classification of Sheriff's Call Taker. THE BUREAU The Emergency Communications Bureau is a 24/7 operation and is based at the Loma Ridge Emergency Operation Center. The Bureau consists of Dispatch, and the Control One component of the County-wide Coordinated Communications System (CCCS). Our Emergency Call-Takers receive approximately 2,500 calls per day and our Radio Dispatchers ensure that Deputy Sheriffs are provided with the information necessary for them to serve our 13 contract city partners as well as all Orange County unincorporated areas. Emergency Communications Coordinators provide vital information to all Orange County law enforcement agencies and are responsible for coordinating radio traffic on county-wide emergency frequencies. Click here to see OC Sheriff patrol areas. DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position. Experience in the use of computers and various software programs. Able to multi-task in stressful situations GENERAL DUTIES OF A RADIO DISPATCHER TRAINEE Radio Dispatcher Trainees under immediate supervision, receive on-the-job training in the techniques and methods of 9-1-1 call taking and radio dispatching involving emergency public safety operations. The Radio Dispatcher Trainee is taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Upon successful completion of the required training as Radio Dispatcher Trainee and pass a one (1) year probation period, incumbents will promote to a Radio Dispatcher. GENERAL DUTIES OF A SHERIFF'S CALL TAKER Receiving calls in the 24-hour 7/ day per week into the computer-aided dispatch (CAD) systems from citizens for emergency and non-emergency issues in adherence to departmental policies and procedures; Must be able to read maps and learn the geography and freeway systems; Obtain information from callers and determine type of action to achieve successful problem resolution; Interpreting maps ensuring calls for service are relayed to the appropriate governmental jurisdiction. WORK HOURS This is a full-time position and employees are required to work no less than forty (40) hours per week, rotating shifts, weekends, holidays and overtime may be required to meet operational staffing needs. Shifts are 10-12 hours in length and are as follows: 6 a.m.- 6 p.m., 6 p.m.-6 a.m., 7 a.m.-5 p.m., 5 p.m.-3 a.m., 9 a.m.-9 p.m., 9 p.m.-7 a.m., but are subject to change with the needs of the department. MINIMUM QUALIFICATIONS Some Knowledge of: The cities, highways, main streets, major buildings and geography of Orange County. Ability to: Learn to dispatch public safety equipment in a coordinated manner. Must react quickly, efficiently and calmly in an emergency situation, and to adopt an effective course of action. Learn applicable rules and regulations, policies and procedures, including applicable Federal Communications Commission Regulations and their application. Prepare records and follow oral and written direction. Work under pressure and exercise sound judgment in emergency situations Handle a high volume of emergency calls with tact, good judgment, initiative and speed. Learn to make immediate decisions and react in a quick, calm, controlled and effective manner in emergency situations. Elicit information from callers while simultaneously typing information into computer terminal. Speak clearly and concisely. Comprehend, interpret and retain written and orally presented information. Learn to dispatch public safety services and/or equipment in a coordinated manner for multiple contract cities and unincorporated units on a single frequency. Work in a demanding fast paced environment Learn radio codes, penal codes and basic law enforcement practices. Follow written and oral directions. Education and Experience : Any combination of education, training and/or experience which demonstrates possession of the knowledge, skills and abilities listed above. Click here to view the class spec/job description. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation, and must pass an extensive background investigation, including a psychological evaluation, to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and will include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use, credit problems, employment history, professional references, and education verification (i.e. degree, license, or official transcripts). PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical and Mental Requirements: Ability to sit for prolonged periods of time and manipulate feet to operate radio microphone (foot pedal); manual dexterity to intermittently use hands, arms and shoulders; continuously extend neck upwards, downwards, or side-to-side to write or use a keyboard, use the radio and wear a headset at all times. Must have vision sufficient to see and read writing, view computer input using multiple computer monitors and phone buttons; speak and hear well in order to communicate clearly and be understood in person, over the phone and on the radio with exposure to noise of other radios, phones and voices. Ability to independently reason and analyze data, and to reach objective conclusions; work under demanding conditions, deadlines and competing priorities; exercise good judgment in following procedures and directions in emergency situations, manage over-the-phone interactions with members of the public in emotionally charged situations; work cooperatively and interact appropriately with other individuals, including the general public. Environmental and Working Conditions: Must have the ability to work indoors in an office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or adverse public interactions on a daily basis while maintaining a calm demeanor. Must be able to work rotating shifts, weekends and holidays. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Minimum Qualifications: The Orange County Sheriff-Coroner Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Interactive Computer 90-minute Exam (Refer/Non-Refer): The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Eligible List: After all procedures have been completed, Sheriff-Coroner Human Resources will establish an eligible list of qualified candidates who may be referred to a selection interview to be considered for present or future vacancies. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION RESEARCH, POLICY, AND QUALITY ASSURANCE MANAGER (RESEARCH MANAGER) SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill a current vacancy in the Orange County District Attorney's Office and may also be used to fill positions in similar and/or lower classifications throughout the County of Orange . DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. All applicants are encouraged to apply immediately as this bulletin can close at any time without notice. DISTRICT ATTORNEY-PUBLIC ADMINISTRATOR: The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. THE OPPORTUNITY The Research Manager will be responsible for: Leading research projects, programs, and units as directed by management by drafting proposals, selecting research methods, supervising teams, including other project managers, and presenting findings; Identifying areas for department improvement and developing research methodologies and data to meet those needs; Staying abreast with latest developments in research methodologies, technologies and changes in the law that will necessitate data collection, analysis and presentation; Collecting, analyzing and developing statistical reports and information to provide valid measurements of crime, criminal justice process, and office operations; Establishing and maintaining processes to ensure data integrity; Providing oversight on research projects and ongoing program evaluations from conceptualization to final outcome. Collaborating with other criminal justice entities and stakeholders in the exchange of information and data for the performance and assessment of criminal justice function; and Collaborating key information to internal and external stakeholders in planning strategic initiatives and in implementing new programs NOTE: This is a data research and working manager position, not a policy driving/writing position. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES : In addition to the minimum experience and education requirements, the ideal candidate will possess experience working in a legal/law enforcement setting as well as demonstrate the knowledge, skills, and experience listed in all the competencies below : Research Experience: • Possession of bachelor's degree or higher in Criminal Justice, Sociology, Research, Psychology or other Social Sciences or Administration field with documented statistical research focus • Extensive experience in conducting applied research in a criminal justice or social science setting • Experience in preparing concise written and oral reports summarizing complex data and information for non-technical personnel • Experience supervising and/or providing guidance to other staff carrying out research and evaluation activities Technical Knowledge : • Principles and methods of research design, including sampling and testing of hypotheses • Principles and methods of descriptive and inferential statistics including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and validity criteria and regression analysis • Methods of organizing statistical information into reports, tabulations, charts and graphs • Principles and theories of a scientific, technical or professional field as they apply to criminal justice • Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Office of the Orange County District Attorney Leadership : • Uses creativity and innovation in achieving business objectives by planning and developing projects to be safe, efficient and effective • Works collaboratively with staff to align personal development and goal achievement with business objectives • Builds effective working relationships inside and outside the organization • Employment experience performing data compilation, analysis and leading research projects with teams of more than one Effective Communication : • Promotes open, candid information sharing across organizational boundaries in working with other law enforcement agencies, County, State and Federal agencies • Presents ideas and material clearly, concisely, logically and persuasively both orally and in writing • Effectively communicates in individual interviews and group discussions requiring persuasion, counseling and instruction • Advises supervisor and other management staff regarding the mission of the research unit and the objectives, methodology, time requirements and feasibility of major research projects • Recommends new projects and explains their contributions to operational objectives Planning and Organization: • Manages time wisely and effectively prioritizes multiple, competing tasks • Plans, organizes and directs research projects to determine the effect of, and need for, various County programs • Directs the design of research models, development and selection of statistical and analytical methods, collection and interpretation of field data and development of findings and recommendations • Makes efficient use of the organization's resources and promotes flexibility by planning for the effects of organizational change internally, and develops projects that recognize potential change in legislation and/or regulation impacting law enforcement Problem Solving & Decision-Making: Individual can detect problems and take effective corrective action; demonstrates excellent judgment when working with department standards and the public; shows the ability to make effective decisions when completing projects and assignments. MINIMUM QUALIFICATIONS: Click here to learn more about the minimum qualifications for the Research, Policy and QA Manager classification as well as the physical and mental requirements and the environmental and working conditions. RECRUITMENT PROCESS: District Attorney Human Resources will screen all applications in order to identify the candidates who meet the minimum qualifications for this position based on the skills required to meet the needs of the Department. After the initial screening, qualified applicants will be referred to the next step of the selection process. Application Screening (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%): Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Eligible List: Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the recruitment process above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) (Download PDF reader) (Download PDF reader) (Download PDF reader) to review the policy. SPECIAL QUALIFICATIONS Candidates under consideration for hire by the District Attorney-Public Administrator will be required to pass an extensive background investigation to the satisfaction of the department. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact Marina Guillen at 714-347-8420 or Marina.Guillen@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Sheriff's Air Conditioning Mechanic This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the Department needs are met. Applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Some positions in this job classification may be assigned to work schedules that include weekends, evening shift, or night shift and may be assigned to work in a Correctional Facility. Night shift or Evening shift differential is paid in addition to hourly salary as listed. An employee who is regularly assigned to the Central Jail, Theo Lacy Branch Jail or James Musick Facility shall be paid an additional one-dollar and fifty-cents ($1.50) per hour for all hours actually paid. THIS RECRUITMENT IS OPEN TO THE PUBLIC RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Sheriff's Air Conditioning Mechanic vacancies. The eligible list established may also be used to fill positions in similar/or lower classifications. THE OPPORTUNITY The Orange County Sheriff's Department is seeking experienced individuals who possess extensive technical expertise in the field of HVAC/Air Conditioning maintenance, installation and repair. Sheriff's Air Conditioning Mechanics are responsible for installing, maintaining and repairing various types of commercial/industrial air conditioning, heating, and refrigeration equipment; installing and maintaining heating and ventilating duct systems; and performing maintenance, repair and calibration on heating and air conditioning control devices. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The most successful Sheriff's Air Conditioning Mechanic candidates will possess a minimum of four (4) years of HVAC experience, primarily in the installation, repair and maintenance of industrial and commercial air conditioning systems. Technical Expertise Knowledge of and ability to install, maintain, and repair various types of air conditioning, heating, and refrigeration systems. Lay out, install, and maintain heating and ventilating duct systems. Maintain and repair steam and water boilers. Repair and replace control valves. Complete scheduled inspections of all equipment, check pressure valves, and belts. Maintain records of inspections and work performed. Clean coils, oils fans, change filters, and adjust air flow. Analytical and Problem Solving Skills Troubleshoot units not functioning properly and repair or replace defective or worn parts; diagnose problems and repair pneumatic and electronic control systems. Determine parts and equipment needed for maintenance and repair work and submit job estimates. Review operational charts on boilers and air conditioning equipment to determine efficient operation or significant deviations from normal. Communication Skills Accurately and concisely exchanges information with others, both orally and in writing. Effectively follows written and oral instruction and is able to give instructions to others. Actively listens to others for full understanding of what is being communicated. Comprehends and interprets technical material related to the job. Records project information to ensure accurate reporting. Safety Conscious Ability to engage in safe work practices. Ability to comply with all applicable regulations and safety procedures regarding the installation, maintenance and repair of air conditioning/HVAC systems. Required License/Education Possession of a Universal Technician certificate as required by the Environmental Protection Agency (EPA) in accordance with Section 608 of the Clean Air Act for dealing with refrigerants. MINIMUM QUALIFICATIONS Click here for the complete listing of the minimum qualifications for Sheriff's Air Conditioning Mechanic SPECIAL QUALIFICATIONS Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Proctored Written Exam | (Refer/non-refer): Candidates will be required to take a proctored written exam consisting of job-related multiple-choice questions. Only the highest scoring candidates will move on to the next assessment. Performance Exam | (Weighted 100%): Candidates will be required to participate in a hands-on performance exam consisting of job-related tasks. Only the highest scoring candidates will be placed on the eligible list. Based on the Departments needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY: Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . EEO INFORMATION ORANGE COUNTY, AS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, ENCOURAGES APPLICANTS FROM DIVERSE BACKGROUNDS TO APPLY. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION Sheriff's Air Conditioning Mechanic This recruitment will be open on a continuous basis and will close at 11:59 p.m. (PST) on the day the Department needs are met. Applicants are encouraged to apply immediately. In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Some positions in this job classification may be assigned to work schedules that include weekends, evening shift, or night shift and may be assigned to work in a Correctional Facility. Night shift or Evening shift differential is paid in addition to hourly salary as listed. An employee who is regularly assigned to the Central Jail, Theo Lacy Branch Jail or James Musick Facility shall be paid an additional one-dollar and fifty-cents ($1.50) per hour for all hours actually paid. THIS RECRUITMENT IS OPEN TO THE PUBLIC RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Sheriff's Air Conditioning Mechanic vacancies. The eligible list established may also be used to fill positions in similar/or lower classifications. THE OPPORTUNITY The Orange County Sheriff's Department is seeking experienced individuals who possess extensive technical expertise in the field of HVAC/Air Conditioning maintenance, installation and repair. Sheriff's Air Conditioning Mechanics are responsible for installing, maintaining and repairing various types of commercial/industrial air conditioning, heating, and refrigeration equipment; installing and maintaining heating and ventilating duct systems; and performing maintenance, repair and calibration on heating and air conditioning control devices. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The most successful Sheriff's Air Conditioning Mechanic candidates will possess a minimum of four (4) years of HVAC experience, primarily in the installation, repair and maintenance of industrial and commercial air conditioning systems. Technical Expertise Knowledge of and ability to install, maintain, and repair various types of air conditioning, heating, and refrigeration systems. Lay out, install, and maintain heating and ventilating duct systems. Maintain and repair steam and water boilers. Repair and replace control valves. Complete scheduled inspections of all equipment, check pressure valves, and belts. Maintain records of inspections and work performed. Clean coils, oils fans, change filters, and adjust air flow. Analytical and Problem Solving Skills Troubleshoot units not functioning properly and repair or replace defective or worn parts; diagnose problems and repair pneumatic and electronic control systems. Determine parts and equipment needed for maintenance and repair work and submit job estimates. Review operational charts on boilers and air conditioning equipment to determine efficient operation or significant deviations from normal. Communication Skills Accurately and concisely exchanges information with others, both orally and in writing. Effectively follows written and oral instruction and is able to give instructions to others. Actively listens to others for full understanding of what is being communicated. Comprehends and interprets technical material related to the job. Records project information to ensure accurate reporting. Safety Conscious Ability to engage in safe work practices. Ability to comply with all applicable regulations and safety procedures regarding the installation, maintenance and repair of air conditioning/HVAC systems. Required License/Education Possession of a Universal Technician certificate as required by the Environmental Protection Agency (EPA) in accordance with Section 608 of the Clean Air Act for dealing with refrigerants. MINIMUM QUALIFICATIONS Click here for the complete listing of the minimum qualifications for Sheriff's Air Conditioning Mechanic SPECIAL QUALIFICATIONS Must not have been convicted of a felony. Must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Proctored Written Exam | (Refer/non-refer): Candidates will be required to take a proctored written exam consisting of job-related multiple-choice questions. Only the highest scoring candidates will move on to the next assessment. Performance Exam | (Weighted 100%): Candidates will be required to participate in a hands-on performance exam consisting of job-related tasks. Only the highest scoring candidates will be placed on the eligible list. Based on the Departments needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. VETERANS EMPLOYMENT PREFERENCE The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY: Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Maria Cervantes at (714) 834-5624 or email at mcervantes@ocsheriff.gov . EEO INFORMATION ORANGE COUNTY, AS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER, ENCOURAGES APPLICANTS FROM DIVERSE BACKGROUNDS TO APPLY. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SHERIFF'S COMMUNITY SERVICES OFFICER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. THE DEPARTMENT The Orange County Sheriff-Coroner Department is a large, multi-faceted law enforcement agency served by approximately 3,800 sworn and professional staff members and over 800 reserve personnel. The department consists of five organizational Commands comprised of 21 separate Divisions. Collectively, these Commands and Divisions provide services including land and sea based patrol and investigative services to unincorporated county areas and to contract and task force partners at the city and county level. Additional services and responsibilities include but are not limited to: state and federal task force participation, operation and management of the Orange County jail system, emergency communications, forensic and coroner services, HR and personnel services, risk management, and financial management. Click here for OCSD website THE POSITION Sheriff's Community Services Officers (CSO) are uniformed personnel that perform various routine law enforcement-related tasks that do not require the authority of a peace officer. A CSO may be required to work either inside a substation or outside in the field. Front desk duties include providing members of the public with information, assisting department personnel with information and equipment requests, registration of sex and arson offenders, and other duties as required. Equipment Room duties include checking in and checking out equipment; generating past due reports; making sure shotguns are in working order; downloading tasers and generating taser download reports; assigning USB PVS keys; researching and making copies of PVS requests for DA’s, sergeants, deputies and Internal Affairs; research and copy PAS log requests; changing out media cards; calling in trouble tickets for MDC repairs; replacing key tags; making new barcodes; replenishing mouth pieces for our PAS devices and assigning lockers among other duties. Through the Community Work Program, the CSO duties include supervising a work crew who does the cleaning and manual labor projects for the substation. Outside field duties include taking reports at traffic accident scenes, coordinating the disposal of abandoned vehicles, issuing citations for parking violations and other infractions, and other duties as assigned. Incumbents will be required to work a variety of rotating shifts, including nights, weekends, and holidays. IDEAL CANDIDATE The ideal candidate will have experience working in a law enforcement agency, the ability to remain calm and work effectively in stressful and emotional or emergency situations, the ability to deal with emotional and/or hostile members of the public, the ability to multitask, and possess a bachelor's degree in criminal justice. MINIMUM QUALIFICATIONS General knowledge of : Law enforcement functions and responsibilities in an urban community. Ability to: Develop rapport and obtain cooperation from crime victims, witnesses and informants Obtain complete and relevant information from interviewees to complete incident and crime reports Prepare clear and accurate reports Speak and write clearly and concisely Read, understand and interpret moderately complex laws, rules, directives and other written material Safely operate a marked police vehicle in all weather and traffic conditions Find obscure addresses and locations Experience/Education One year of experience which demonstrates possession of the required knowledges and abilities. Education or training which is directly related to these knowledges and abilities may be substituted for up to six months of the required experience, on the basis of two semester units for one month of experience or one hour of training for one hour of experience. License Required Possession of a valid California Driver License, Class C or higher, is required by date of appointment. Click here to view the class spec/job description. SPECIAL REQUIREMENTS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the selection process. Environmental/Mental Conditions : Incumbents will be obtaining reports from traffic accident victims and witnesses that may become emotional and/or hostile; required to drive in inclement weather conditions; and work a rotational schedule and shiftwork. Physical Requirements: Incumbents must have independent body mobility to stand, walk, run, stoop, bend, push and pull; ability to work with arms above shoulder level; lift or carry objects weighing up to 25 pounds; vision sufficient to read fine print, computer screen, and also to drive; manual dexterity to perform repetitive motion for duties such as writing and keyboarding; the ability to speak and hear well enough to converse in person and over the telephone; communicate clearly and understandably over a PAC-Set (Communications Radio). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List : After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference Policy (VEPP) : The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION SHERIFF'S COMMUNITY SERVICES OFFICER In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT INFORMATION This recruitment is being conducted to establish an Open Eligible List to fill a vacancy in this class until the next recruitment. THE DEPARTMENT The Orange County Sheriff-Coroner Department is a large, multi-faceted law enforcement agency served by approximately 3,800 sworn and professional staff members and over 800 reserve personnel. The department consists of five organizational Commands comprised of 21 separate Divisions. Collectively, these Commands and Divisions provide services including land and sea based patrol and investigative services to unincorporated county areas and to contract and task force partners at the city and county level. Additional services and responsibilities include but are not limited to: state and federal task force participation, operation and management of the Orange County jail system, emergency communications, forensic and coroner services, HR and personnel services, risk management, and financial management. Click here for OCSD website THE POSITION Sheriff's Community Services Officers (CSO) are uniformed personnel that perform various routine law enforcement-related tasks that do not require the authority of a peace officer. A CSO may be required to work either inside a substation or outside in the field. Front desk duties include providing members of the public with information, assisting department personnel with information and equipment requests, registration of sex and arson offenders, and other duties as required. Equipment Room duties include checking in and checking out equipment; generating past due reports; making sure shotguns are in working order; downloading tasers and generating taser download reports; assigning USB PVS keys; researching and making copies of PVS requests for DA’s, sergeants, deputies and Internal Affairs; research and copy PAS log requests; changing out media cards; calling in trouble tickets for MDC repairs; replacing key tags; making new barcodes; replenishing mouth pieces for our PAS devices and assigning lockers among other duties. Through the Community Work Program, the CSO duties include supervising a work crew who does the cleaning and manual labor projects for the substation. Outside field duties include taking reports at traffic accident scenes, coordinating the disposal of abandoned vehicles, issuing citations for parking violations and other infractions, and other duties as assigned. Incumbents will be required to work a variety of rotating shifts, including nights, weekends, and holidays. IDEAL CANDIDATE The ideal candidate will have experience working in a law enforcement agency, the ability to remain calm and work effectively in stressful and emotional or emergency situations, the ability to deal with emotional and/or hostile members of the public, the ability to multitask, and possess a bachelor's degree in criminal justice. MINIMUM QUALIFICATIONS General knowledge of : Law enforcement functions and responsibilities in an urban community. Ability to: Develop rapport and obtain cooperation from crime victims, witnesses and informants Obtain complete and relevant information from interviewees to complete incident and crime reports Prepare clear and accurate reports Speak and write clearly and concisely Read, understand and interpret moderately complex laws, rules, directives and other written material Safely operate a marked police vehicle in all weather and traffic conditions Find obscure addresses and locations Experience/Education One year of experience which demonstrates possession of the required knowledges and abilities. Education or training which is directly related to these knowledges and abilities may be substituted for up to six months of the required experience, on the basis of two semester units for one month of experience or one hour of training for one hour of experience. License Required Possession of a valid California Driver License, Class C or higher, is required by date of appointment. Click here to view the class spec/job description. SPECIAL REQUIREMENTS To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the selection process. Environmental/Mental Conditions : Incumbents will be obtaining reports from traffic accident victims and witnesses that may become emotional and/or hostile; required to drive in inclement weather conditions; and work a rotational schedule and shiftwork. Physical Requirements: Incumbents must have independent body mobility to stand, walk, run, stoop, bend, push and pull; ability to work with arms above shoulder level; lift or carry objects weighing up to 25 pounds; vision sufficient to read fine print, computer screen, and also to drive; manual dexterity to perform repetitive motion for duties such as writing and keyboarding; the ability to speak and hear well enough to converse in person and over the telephone; communicate clearly and understandably over a PAC-Set (Communications Radio). RECRUITMENT PROCESS Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position. Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List : After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference Policy (VEPP) : The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION EMERGENCY RADIO COORDINATOR (COMMUNICATIONS COORDINATOR II) The working title of this classification was updated on 7.27.22 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Emergency Radio Coordinator (Communications Coordinator II) vacancies within the Sheriff-Coroner Department. This recruitment may also be used to fill position in similar and/or lower level classifications. Applications will be accepted on Thursday, March 21, 2024 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, March 27, 2024 . THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION Control One is an integral part of the Emergency Communications Bureau and is the only county-wide interoperable communications center in California. In fact, Control One is the central point of contact for mutual aid and interoperable communications between all law enforcement, fire, public works, and lifeguard agencies in addition to state and federal agencies in Orange County using dedicated radio, landline, microwave, and satellite communications systems. Personnel are responsible for providing criminal justice database information, warrants, family court orders, weapon registration, and driver's license checks for all law enforcement agencies via the Purple radio channel. The Paramedic Desk (OCC) utilizes radio and the ReddiNet/HEAR system to determine hospital availability for mass casualty incidents and day-to-day patient intake for fire and EMS (Emergency Medical Services) partners. Red Channel is responsible for coordinating both emergency and non-emergency county-wide radio traffic and broadcasts is a unique radio channel exclusive to all Orange County law enforcement agencies. Control One is the central point-of-contact off alert notifications for Orange County. GENERAL DUTIES Under general supervision, Emergency Radio Coordinator (Communications Coordinators II) operates radio communications consoles at the 24-hour Sheriff's Communication Center, as well as other tasks as required. Incumbents coordinate radio communications for public safety activities in Orange County. This includes communications involving the field activities of city police, communications between paramedic teams and hospitals, and other general County government activities. Law Enforcement communications and paramedic communications are coordinated at different radio consoles. All consoles require a great degree of independence, multitasking, and verbal communication skills. Example of Duties: Incumbents will use the OCATS system to connect to the statewide CLETS and nationwide NLETS and NCIC criminal justice databases to run vehicles, subjects, and property. Such information may include: Driver license records Warrant checks Stolen property Firearms The Emergency Radio Coordinator (Communications Coordinator II) will monitor and coordinate over various mutual aid radio channels. Such channels include: Purple Talk group Red (Emergency) Talk group CALAW8 TAN Call Talk group Other public works, law enforcement, fire, and hospital channels considering location and other factors. Using the Orange County EMS ReddiNet/HEAR Systems Coordinate and broadcast "SIGALERT" traffic advisories Amber Alerts Emergency and general broadcasts vehicle pursuits and tracking systems Assist in contacting various county, state, and federal agencies, after regular business hours and on weekends Broadcast emergency alerts via the AlertOC platform, including Wireless Emergency Alerts and Emergency Alert System Broadcasts MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Emergency Radio Coordinator (Communications Coordinator II) position. General knowledge of: The cities , freeways, highways, main streets, major buildings , and geography of Orange County and neighboring counties The techniques, procedures, and methods used in the operations of a public safety communications center The kinds of information obtainable from local, state, and national criminal justice databases Ability to: Operate a variety of communications equipment including multiple channel radio consoles, handheld radios, and computers React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action in a high stress environment Follow written and oral instructions, learn and apply applicable rules, regulations, and procedures Speak clearly and distinctly in English Prepare records and perform simple typing Use a County-Approved means of transportation DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position Experience in the use of computers and various software programs Comfortable broadcasting over radio Able to multi-task in demanding environment while maintaining composure Be available for mandatory shifts per the needs of the department SPECIAL REQUIREMENTS No significant hearing impairment in either ear. License: Possession of a valid California Driver's License, Class C or higher is required by date of appointment. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical Requirements: Incumbents must have vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; no significant hearing impairment in either ear, speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to sit, stoop, bend and stand routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment. Environmental Conditions: Incumbents must have the ability to work in a confined office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or hostile public on a daily basis and remain calm at the same time; and work rotating shifts, weekends and holidays. Human Resources | Minimum Qualifications The Orange County Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Interactive Computer 90-minute Exam (Referred/Non-Referred):The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, the Sheriff's Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. As part of the selection interview candidates will be referred to a Sit-Along. Candidates will have the opportunity to observe Emergency Radio Coordinators (Communications Coordinator II) as they perform their duties at the Purple Channel, Red Channel, and Paramedic consoles. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. Please print a copy of your confirmation page for your records. Click here for tips to complete your application. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact Eugenia Vasquez-Puentes at 714-834-5838 or mvasquez-puentes@OCSheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION EMERGENCY RADIO COORDINATOR (COMMUNICATIONS COORDINATOR II) The working title of this classification was updated on 7.27.22 In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and is being held to establish an open eligible list to fill current and future Emergency Radio Coordinator (Communications Coordinator II) vacancies within the Sheriff-Coroner Department. This recruitment may also be used to fill position in similar and/or lower level classifications. Applications will be accepted on Thursday, March 21, 2024 on a continuous basis until the needs of the department are met and may close as early as 11:59 p.m. (PST), on Wednesday, March 27, 2024 . THE DEPARTMENT The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The more than 3,800 sworn and professional staff, along with more than 800 reserve personnel, are committed to serving the needs of Orange County by embodying the Sheriff’s Department core values: Integrity without Compromise Service Before Self Professionalism in the Performance of Duty Vigilance in Safeguarding our Community The Department consists of six organizational Commands comprised of 23 Divisions. Together, these Commands and Divisions provide services including land, air and sea-based patrol, custody operations, investigative services, emergency management, coroner services, forensics and specialty operations, among an extensive list of other public safety services. THE DIVISION Control One is an integral part of the Emergency Communications Bureau and is the only county-wide interoperable communications center in California. In fact, Control One is the central point of contact for mutual aid and interoperable communications between all law enforcement, fire, public works, and lifeguard agencies in addition to state and federal agencies in Orange County using dedicated radio, landline, microwave, and satellite communications systems. Personnel are responsible for providing criminal justice database information, warrants, family court orders, weapon registration, and driver's license checks for all law enforcement agencies via the Purple radio channel. The Paramedic Desk (OCC) utilizes radio and the ReddiNet/HEAR system to determine hospital availability for mass casualty incidents and day-to-day patient intake for fire and EMS (Emergency Medical Services) partners. Red Channel is responsible for coordinating both emergency and non-emergency county-wide radio traffic and broadcasts is a unique radio channel exclusive to all Orange County law enforcement agencies. Control One is the central point-of-contact off alert notifications for Orange County. GENERAL DUTIES Under general supervision, Emergency Radio Coordinator (Communications Coordinators II) operates radio communications consoles at the 24-hour Sheriff's Communication Center, as well as other tasks as required. Incumbents coordinate radio communications for public safety activities in Orange County. This includes communications involving the field activities of city police, communications between paramedic teams and hospitals, and other general County government activities. Law Enforcement communications and paramedic communications are coordinated at different radio consoles. All consoles require a great degree of independence, multitasking, and verbal communication skills. Example of Duties: Incumbents will use the OCATS system to connect to the statewide CLETS and nationwide NLETS and NCIC criminal justice databases to run vehicles, subjects, and property. Such information may include: Driver license records Warrant checks Stolen property Firearms The Emergency Radio Coordinator (Communications Coordinator II) will monitor and coordinate over various mutual aid radio channels. Such channels include: Purple Talk group Red (Emergency) Talk group CALAW8 TAN Call Talk group Other public works, law enforcement, fire, and hospital channels considering location and other factors. Using the Orange County EMS ReddiNet/HEAR Systems Coordinate and broadcast "SIGALERT" traffic advisories Amber Alerts Emergency and general broadcasts vehicle pursuits and tracking systems Assist in contacting various county, state, and federal agencies, after regular business hours and on weekends Broadcast emergency alerts via the AlertOC platform, including Wireless Emergency Alerts and Emergency Alert System Broadcasts MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications and example of duties for the Emergency Radio Coordinator (Communications Coordinator II) position. General knowledge of: The cities , freeways, highways, main streets, major buildings , and geography of Orange County and neighboring counties The techniques, procedures, and methods used in the operations of a public safety communications center The kinds of information obtainable from local, state, and national criminal justice databases Ability to: Operate a variety of communications equipment including multiple channel radio consoles, handheld radios, and computers React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action in a high stress environment Follow written and oral instructions, learn and apply applicable rules, regulations, and procedures Speak clearly and distinctly in English Prepare records and perform simple typing Use a County-Approved means of transportation DESIRABLE QUALIFICATIONS Experience or training as an emergency communications operator, dispatcher or similar position Experience in the use of computers and various software programs Comfortable broadcasting over radio Able to multi-task in demanding environment while maintaining composure Be available for mandatory shifts per the needs of the department SPECIAL REQUIREMENTS No significant hearing impairment in either ear. License: Possession of a valid California Driver's License, Class C or higher is required by date of appointment. Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S). PHYSICAL, MENTAL, AND ENVIRONMENTAL REQUIREMENTS The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities that are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed for any questions or request an accommodation during the testing/selection process. Physical Requirements: Incumbents must have vision sufficient to read standard text, fine print, various handwritings and view a computer monitor; no significant hearing impairment in either ear, speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility sufficient to sit, stoop, bend and stand routinely to perform daily tasks; ability to sit for prolonged periods of time; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and use other office equipment. Environmental Conditions: Incumbents must have the ability to work in a confined office environment with changing priorities, deadlines and multiple assignments concurrently; deal with emotional and/or hostile public on a daily basis and remain calm at the same time; and work rotating shifts, weekends and holidays. Human Resources | Minimum Qualifications The Orange County Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Interactive Computer 90-minute Exam (Referred/Non-Referred):The exam consists of job-related questions. This is a standardized exam and there are no study guides available. Candidates need a passing score on this examination in order to continue in the selection process. Only the most successful candidates will be referred to the next step. The exam will include the following: Decision Making Data Entry Call Summarization Cross Referencing Memory Recall-Numeric Prioritizing Map Reading Spelling Oral Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ELIGIBLE LIST After all procedures have been completed, the Sheriff's Human Resources will establish an eligible list of qualified candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. As part of the selection interview candidates will be referred to a Sit-Along. Candidates will have the opportunity to observe Emergency Radio Coordinators (Communications Coordinator II) as they perform their duties at the Purple Channel, Red Channel, and Paramedic consoles. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. Please print a copy of your confirmation page for your records. Click here for tips to complete your application. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. QUESTIONS: For specific information pertaining to this recruitment, please contact Eugenia Vasquez-Puentes at 714-834-5838 or mvasquez-puentes@OCSheriff.gov. For other recruitment information, please contact Sheriff Recruiting at 714-834-5811. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Public Health Microbiologist II Salary Information This position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The first round of considerations will be on Friday, April 12, 2024, at 11:59 p.m. (PST) . Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. This recruitment will establish an Open eligible list to fill current and future Public Health Microbiologist II positions. This recruitment may also be used to fill positions in similar and/or lower classifications. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Orange County Public Health Laboratory (OCPHL) is a core component of the Public Health program within HCA that provides laboratory services to Correctional Health Services, Public Health Clinical Services, Communicable Disease Control Division, Environmental Health Services, and clinical and hospital laboratories. Furthermore, OCPHL provides specialized laboratory testing for assessing, investigating, and analyzing infectious diseases of public health concerning Orange County, California. OCPHL is certified by Clinical Laboratory Improvement Amendments (CLIA) and approved by the California Department of Public Health (CDPH) to perform high complexity testing in the areas of bacteriology, mycobacteriology, mycology, parasitology, virology, immunology, and molecular biology. Additionally, OCPHL has a Water Quality laboratory located in Newport Beach that is certified by the California Environmental Laboratory Accreditation Program (ELAP) that primarily monitors the County’s ocean and bay recreational waters. THE OPPORTUNITY HCA is recruiting for a Public Health Microbiologist (PHM) II to perform complex standardized microbiological testing in areas such as: bacteriology, mycobacteriology (TB), parasitology, virology, and water quality for the detection of communicable disease-causing agents. The incumbents will be critical in maintaining the quality of testing that Orange County Public Health Laboratory provides to a variety of clients and programs. The duties of the PHM II include, but are not limited to: Provide high quality, public health laboratory services to clients Conduct technical laboratory testing and analysis of a standardized and generally recurring nature using well defined procedures Evaluate, validate, and/or verify new laboratory testing methods Work with laboratory instruments and equipment including calibration and troubleshooting Act as a technical expert for assigned areas and provide consultation to clients Train, review, and oversee the work of PHM I(s), Laboratory Assistants, or PHM Trainees DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Advanced knowledge of microbiological and serological concepts, principles, and techniques that can be applied to public health laboratory testing Utilizing and training on traditional microbiological and molecular methods to test and analyze communicable disease organisms such as Hepatitis, HIV, Tuberculosis, Salmonella, Gonorrhea, and Influenza Applying universal precautions to laboratory hazards associated with laboratory testing Understanding and following policies, processes and procedures for the handling of specimens containing agents of concern such as: blood, sputum, stool, and others Utilizing the Laboratory Information System at different phases of the testing process Conducting different and complex microbiological testing/examination methods and interpreting results for accurate identification of infectious agents Operating technical laboratory equipment and performing routine functional checks; adhering to safety rules and precautions Performing, recording, and reviewing quality control activities; following appropriate regulations, policies and procedures; and adhering to quality assurance program guidelines Understanding quality improvement and making recommendations for improving processes in the laboratory Cross-training in different laboratory testing sections to be able to provide backup testing in the event of a public health incident or emergency Written & Oral Communication Skills Writing standard operating procedures or policies for departmental tests or methods as needed Communicating professionally and tactfully with clients when giving/explaining laboratory results and answering technical questions Communicating professionally with vendors or sales representatives regarding laboratory supplies or equipment as needed Adapting communication style depending on audience (client, peer, management, etc.) Planning & Organization Planning, organizing, and prioritizing work to meet established deadlines Setting objectives and goals to achieve maximum productivity Maintaining proper documentation of equipment records Developing, utilizing and maintaining effective systems to manage multiple tasks and track information, equipment records, quality controls, business goals, etc. Strong attention to detail and monitors and checks work; plans and organizes time and resources efficiently Leadership | Teamwork Facilitating, motivating, and supporting others to realize common goals Constructing positive relationships at all levels based on trust and respect Monitoring and sharing opportunities to improved processes and plans Helping staff acquire and apply new knowledge, skills and attitudes by explaining, modeling and giving effective examples MINIMUM QUALIFICATIONS Click here to learn more about the Minimum Qualifications for the Public Health Microbiologist II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here t o see the latest guidance for more details Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION Public Health Microbiologist II Salary Information This position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.0% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The first round of considerations will be on Friday, April 12, 2024, at 11:59 p.m. (PST) . Applications received after this date will be processed in the next round. Qualified applicants are encouraged to apply immediately. This recruitment will establish an Open eligible list to fill current and future Public Health Microbiologist II positions. This recruitment may also be used to fill positions in similar and/or lower classifications. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Orange County Public Health Laboratory (OCPHL) is a core component of the Public Health program within HCA that provides laboratory services to Correctional Health Services, Public Health Clinical Services, Communicable Disease Control Division, Environmental Health Services, and clinical and hospital laboratories. Furthermore, OCPHL provides specialized laboratory testing for assessing, investigating, and analyzing infectious diseases of public health concerning Orange County, California. OCPHL is certified by Clinical Laboratory Improvement Amendments (CLIA) and approved by the California Department of Public Health (CDPH) to perform high complexity testing in the areas of bacteriology, mycobacteriology, mycology, parasitology, virology, immunology, and molecular biology. Additionally, OCPHL has a Water Quality laboratory located in Newport Beach that is certified by the California Environmental Laboratory Accreditation Program (ELAP) that primarily monitors the County’s ocean and bay recreational waters. THE OPPORTUNITY HCA is recruiting for a Public Health Microbiologist (PHM) II to perform complex standardized microbiological testing in areas such as: bacteriology, mycobacteriology (TB), parasitology, virology, and water quality for the detection of communicable disease-causing agents. The incumbents will be critical in maintaining the quality of testing that Orange County Public Health Laboratory provides to a variety of clients and programs. The duties of the PHM II include, but are not limited to: Provide high quality, public health laboratory services to clients Conduct technical laboratory testing and analysis of a standardized and generally recurring nature using well defined procedures Evaluate, validate, and/or verify new laboratory testing methods Work with laboratory instruments and equipment including calibration and troubleshooting Act as a technical expert for assigned areas and provide consultation to clients Train, review, and oversee the work of PHM I(s), Laboratory Assistants, or PHM Trainees DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Advanced knowledge of microbiological and serological concepts, principles, and techniques that can be applied to public health laboratory testing Utilizing and training on traditional microbiological and molecular methods to test and analyze communicable disease organisms such as Hepatitis, HIV, Tuberculosis, Salmonella, Gonorrhea, and Influenza Applying universal precautions to laboratory hazards associated with laboratory testing Understanding and following policies, processes and procedures for the handling of specimens containing agents of concern such as: blood, sputum, stool, and others Utilizing the Laboratory Information System at different phases of the testing process Conducting different and complex microbiological testing/examination methods and interpreting results for accurate identification of infectious agents Operating technical laboratory equipment and performing routine functional checks; adhering to safety rules and precautions Performing, recording, and reviewing quality control activities; following appropriate regulations, policies and procedures; and adhering to quality assurance program guidelines Understanding quality improvement and making recommendations for improving processes in the laboratory Cross-training in different laboratory testing sections to be able to provide backup testing in the event of a public health incident or emergency Written & Oral Communication Skills Writing standard operating procedures or policies for departmental tests or methods as needed Communicating professionally and tactfully with clients when giving/explaining laboratory results and answering technical questions Communicating professionally with vendors or sales representatives regarding laboratory supplies or equipment as needed Adapting communication style depending on audience (client, peer, management, etc.) Planning & Organization Planning, organizing, and prioritizing work to meet established deadlines Setting objectives and goals to achieve maximum productivity Maintaining proper documentation of equipment records Developing, utilizing and maintaining effective systems to manage multiple tasks and track information, equipment records, quality controls, business goals, etc. Strong attention to detail and monitors and checks work; plans and organizes time and resources efficiently Leadership | Teamwork Facilitating, motivating, and supporting others to realize common goals Constructing positive relationships at all levels based on trust and respect Monitoring and sharing opportunities to improved processes and plans Helping staff acquire and apply new knowledge, skills and attitudes by explaining, modeling and giving effective examples MINIMUM QUALIFICATIONS Click here to learn more about the Minimum Qualifications for the Public Health Microbiologist II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal | HR Review Rating (Weighted 100%): An Application Appraisal conducted by HRS will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here t o see the latest guidance for more details Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Assistant Environmental Health Specialist / Environmental Health Specialist I In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Assistant Environmental Health Specialist $27.19 - $36.65 Hourly Environmental Health Specialist I $32.00 - $43.14 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Assistant Environmental Health Specialist/Environmental Health Specialist I positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ENVIRONMENTAL HEALTH DIVISION The Environmental Health Division is comprised of various programs aimed toward protecting the health and safety of Orange County residents and visitors from harmful conditions in the environment. Staff enforce laws and regulations and emphasize education to assist businesses with providing healthy and safe communities. Services include retail and wholesale food protection, foodborne illness investigations, public pool inspections, childhood lead exposure prevention, water quality, ocean water protection, solid waste facility oversight, hazardous materials surveillance and mitigation oversight, underground and aboveground storage tank oversight, body art facility and practitioner oversight, medical waste management inspections and a used oil recycling education program. THE OPPORTUNITY Assistant Environmental Health Specialist (AEHS) The AEHS will learn to perform inspections and investigations in the enforcement of environmental health laws and regulations. Upon satisfactory performance at this level and receipt of certification as a Registered Environmental Health Specialist (REHS), incumbents may be promoted to the class of Environmental Health Specialist I. All applications submitted to Human Resource Services for the AEHS position will not be processed without the required certification letter issued by the California Department of Public Health. Environmental Health Specialist I (EHS I) The Registered Environmental Health Specialist (REHS) will perform inspections and investigations in the enforcement of environmental health laws and regulations. All applications submitted to Human Resource Services for the EHS I position will not be processed without the required REHS certification. Information on the REHS Program can be found by visiting the California Department of Public Health (CDPH) website. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must possess extensive experience in the following core competencies: Technical Knowledge Understanding of food safety training concepts and regulations, such as the California Retail Food Code, Oral Culture Learning, Active Managerial Control, as well as the Food and Drug Administration Voluntary Program Standards Understanding of applied sciences, such as health sciences, microbiology, chemistry, and physics Collaborating with supervision and co-workers to explore new opportunities, and implement new techniques, and approaches pertinent to environmental health, such as active learning and listening, using education to modify behaviors, and improve overall safety Analyzing data and facts relevant to environmental health and inspections Utilizing and implementing Microsoft Office and data tracking systems Oral | Written Communication Skills Providing verbal feedback to others and clearly articulating public health issues to operators Gathering and reporting data consistently from inspections, writing reports and entering into the database Collaboration | Organizational Skills Managing numerous projects simultaneously and working collaboratively with a committee or team Collaborating to independently solve problems or issues with industry or other regulatory entities Collaborating with Division staff and external partners, including local, state, and federal agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for an Assistant Environmental Health Specialist as well as the physical, mental, environmental, and working conditions. Click here to view the minimum qualifications as an Environmental Health Specialist I as well as the physical, mental, environmental, and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | (Refer/Non-Refer): Applicants who meet minimum qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will move forward to the next step in the recruitment process. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION Assistant Environmental Health Specialist / Environmental Health Specialist I In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Assistant Environmental Health Specialist $27.19 - $36.65 Hourly Environmental Health Specialist I $32.00 - $43.14 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the item listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional forty $0.40 cents per hour for all hours paid. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. The eligible list established through this recruitment will be used to fill current and future Assistant Environmental Health Specialist/Environmental Health Specialist I positions. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ENVIRONMENTAL HEALTH DIVISION The Environmental Health Division is comprised of various programs aimed toward protecting the health and safety of Orange County residents and visitors from harmful conditions in the environment. Staff enforce laws and regulations and emphasize education to assist businesses with providing healthy and safe communities. Services include retail and wholesale food protection, foodborne illness investigations, public pool inspections, childhood lead exposure prevention, water quality, ocean water protection, solid waste facility oversight, hazardous materials surveillance and mitigation oversight, underground and aboveground storage tank oversight, body art facility and practitioner oversight, medical waste management inspections and a used oil recycling education program. THE OPPORTUNITY Assistant Environmental Health Specialist (AEHS) The AEHS will learn to perform inspections and investigations in the enforcement of environmental health laws and regulations. Upon satisfactory performance at this level and receipt of certification as a Registered Environmental Health Specialist (REHS), incumbents may be promoted to the class of Environmental Health Specialist I. All applications submitted to Human Resource Services for the AEHS position will not be processed without the required certification letter issued by the California Department of Public Health. Environmental Health Specialist I (EHS I) The Registered Environmental Health Specialist (REHS) will perform inspections and investigations in the enforcement of environmental health laws and regulations. All applications submitted to Human Resource Services for the EHS I position will not be processed without the required REHS certification. Information on the REHS Program can be found by visiting the California Department of Public Health (CDPH) website. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must possess extensive experience in the following core competencies: Technical Knowledge Understanding of food safety training concepts and regulations, such as the California Retail Food Code, Oral Culture Learning, Active Managerial Control, as well as the Food and Drug Administration Voluntary Program Standards Understanding of applied sciences, such as health sciences, microbiology, chemistry, and physics Collaborating with supervision and co-workers to explore new opportunities, and implement new techniques, and approaches pertinent to environmental health, such as active learning and listening, using education to modify behaviors, and improve overall safety Analyzing data and facts relevant to environmental health and inspections Utilizing and implementing Microsoft Office and data tracking systems Oral | Written Communication Skills Providing verbal feedback to others and clearly articulating public health issues to operators Gathering and reporting data consistently from inspections, writing reports and entering into the database Collaboration | Organizational Skills Managing numerous projects simultaneously and working collaboratively with a committee or team Collaborating to independently solve problems or issues with industry or other regulatory entities Collaborating with Division staff and external partners, including local, state, and federal agencies MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for an Assistant Environmental Health Specialist as well as the physical, mental, environmental, and working conditions. Click here to view the minimum qualifications as an Environmental Health Specialist I as well as the physical, mental, environmental, and working conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment | (Refer/Non-Refer): Applicants who meet minimum qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will move forward to the next step in the recruitment process. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com. Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Liza Butler at (714) 834-2069 or ebutler@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I (Formerly Clinical Social Worker/Marriage Family Therapist I) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three (3) service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services. This Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. As a Behavioral Health Clinician I may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral and linkage to community services; utilize a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility, and conduct both individual and family needs assessments Prepare written materials and present information in ways that are professional and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements DESIRABLE QUALIFICATIONS The ideal candidate will demonstrate sound judgment, good decision making and problem-solving skills. Additionally, the ideal candidate should be able to work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate will have substantial knowledge and practical experience directly related to the following competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles and experience working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have had several hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with our Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental Requirements, and Environmental Conditions for Behavioral Health Clinician I. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Janeth Boudreaux at 714 834-2217 or at jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I (Formerly Clinical Social Worker/Marriage Family Therapist I) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three (3) service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services. This Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. As a Behavioral Health Clinician I may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral and linkage to community services; utilize a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility, and conduct both individual and family needs assessments Prepare written materials and present information in ways that are professional and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements DESIRABLE QUALIFICATIONS The ideal candidate will demonstrate sound judgment, good decision making and problem-solving skills. Additionally, the ideal candidate should be able to work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate will have substantial knowledge and practical experience directly related to the following competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles and experience working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have had several hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with our Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental Requirements, and Environmental Conditions for Behavioral Health Clinician I. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Janeth Boudreaux at 714 834-2217 or at jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist I) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, or AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician I will include but are not limited to: Performing Psychosocial Mental Health evaluations, Drug Screenings and/or conducting needs assessments for facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conducting case management activities, facilitating referrals and linkages to community services and documenting services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients’ current levels of functioning, symptoms and behaviors and identifying target inmates' multiple criminogenic needs in order to have a greater impact on successful re-entry and recidivism Facilitating connections with family and other support systems such as forensic peer support mentors; conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with Behavioral Health Services Agencies, Adult Correctional Health Services (ACHS) and Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, and other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervision and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and presenting information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician I. To meet minimum qualifications with an APCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN I Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist I) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Please note that a valid Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), or Associate Marriage and Family Therapist (AMFT) number issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your BBS certificate but do not possess such by the date of application, you are required to provide proof of your BBS certificate application at the time of application submission. Those without possession of a valid ACSW, APCC, or AMFT, or proof of application for a BBS certificate will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician I will include but are not limited to: Performing Psychosocial Mental Health evaluations, Drug Screenings and/or conducting needs assessments for facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conducting case management activities, facilitating referrals and linkages to community services and documenting services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients’ current levels of functioning, symptoms and behaviors and identifying target inmates' multiple criminogenic needs in order to have a greater impact on successful re-entry and recidivism Facilitating connections with family and other support systems such as forensic peer support mentors; conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with Behavioral Health Services Agencies, Adult Correctional Health Services (ACHS) and Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, and other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervision and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and presenting information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician I. To meet minimum qualifications with an APCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of the application for a BBS license will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services. The Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. The Behavioral Health Clinician II may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral, and linkage to community services Administer a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility and conduct both individual and family needs assessments Prepare written materials and present information professionally and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Use the Electronic Health Records (EHR) system for scheduling and documentation requirements for some divisions Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements May serve as a clinical lead for employees in the Behavioral Health Clinician I class DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate sound judgment, good decision making and exercise good problem-solving skills. Additionally, the ideal candidate will work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, specifically in Spanish or Vietnamese. In addition, the ideal candidate should have substantial knowledge and practical experience directly related to the following core competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles when working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have previous hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Software proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions of Behavioral Health Clinician II. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, modification to the selection procedures listed above may occur. If changes in the selection procedures should occur, all candidates will receive notification via e-mail. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Janeth Boudreaux at 714 834-2217 or at jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found on page 19 shall receive an additional ninety $0.90 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for one (1) year and may be considered/referred for selection/hiring interviews. After one (1) year, candidates must reapply to receive further consideration. Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of the application for a BBS license will be disqualified from the recruitment. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. BEHAVIORAL HEALTH SERVICES The Behavioral Health Services Division consists of three service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services. The Division provides a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY These positions provide professional counseling and treatment services for adults, children and youth exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in a clinic, home, field or institutional setting. Depending on the assignment, night, weekend and holiday shifts may be required. The Behavioral Health Clinician II may: Provide both individual and group interventions, such as psycho-educational groups, parent training, brief individual counseling, brief group counseling, case management, referral, and linkage to community services Administer a variety of evidence-based practices in interventions provided to the community Screen participants for program eligibility and conduct both individual and family needs assessments Prepare written materials and present information professionally and will represent HCA positively Collect both demographic and outcomes data to measure impact of program and changes in behavioral health Use the Electronic Health Records (EHR) system for scheduling and documentation requirements for some divisions Participate in the on-going development and implementation of programs and may complete a variety of projects to accomplish this task Provide field-based services to participants to help engage them in treatment and also help them find meaningful roles and activities in the community Follow the ethical and practice guidelines as outlined by the Board of Behavioral Science May participate in research projects, conduct oversight of services by contract providers, or perform crisis intervention and involuntary hold evaluations depending on division requirements May serve as a clinical lead for employees in the Behavioral Health Clinician I class DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will demonstrate sound judgment, good decision making and exercise good problem-solving skills. Additionally, the ideal candidate will work independently and demonstrate reliability, proactive involvement in work, and confidence and optimism in performing daily tasks. Bilingual skills are highly desirable, specifically in Spanish or Vietnamese. In addition, the ideal candidate should have substantial knowledge and practical experience directly related to the following core competencies: Professional and Technical Expertise Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding and applying evidence-based practices in a behavioral health setting Applying recovery principles when working with participants as they move through the various stages of recovery Working with participants who may be in crisis and may have previous hospitalizations due to their mental illness Understanding of Integrated Care and treating a whole person by way of collaboration with Agency partners in the larger health care community Providing prevention and early intervention behavioral health services Software proficiency with EHR, Microsoft Word, Excel, Power Point and Outlook Critical Thinking l Decision Making Understanding of the importance of outcome measures and how they can be utilized to make improvements in the program Evaluating situations for crisis in the community and determining if an involuntary psychiatric hold is needed Executing quick and effective decisions impacting clients' health care treatment Oral Communication l Relationship Building Communicating relevant critical information to other County agencies and/or stakeholders to better facilitate continuity of care Communicating with tact and discretion when working with confidential information De-escalating hostile or confrontational clients/customers MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions of Behavioral Health Clinician II. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, modification to the selection procedures listed above may occur. If changes in the selection procedures should occur, all candidates will receive notification via e-mail. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Janeth Boudreaux at 714 834-2217 or at jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of application for a BBS license will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional ninety $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult incarcerated populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult incarcerated populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician II will include but are not limited to: Performing Psychosocial MH evaluation, Drug Screening and/or conduct needs assessments to facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conduct case management activities, and facilitate referrals and linkages to community services, and document services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients current level of functioning, symptoms, behaviors and identifying target inmates' multiple criminogenic needs in order to have greater impact on successful re-entry and recidivism Linking the target population to a continuum of treatment and supportive services upon release, including but not limited to counseling, medication support, housing, and transportation Facilitating connections with family and other support systems such as forensic peer support mentors; and conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with BHS agencies, Adult Correctional Health Services (ACHS), Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match clients level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervisions and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and present information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician II. In order to meet minimum qualifications with an LPCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION BEHAVIORAL HEALTH CLINICIAN II Correctional Health Services (Formerly Clinical Social Worker/Marriage Family Therapist II) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Please note that a current, valid license to practice as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), or Licensed Professional Clinical Counselor (LPCC) issued by the California Board of Behavioral Sciences (BBS) is required to be placed on the eligible list. If you have applied for your license but do not possess such by the date of application, you are required to provide proof of your BBS license application at the time of application submission. Those without possession of a valid LCSW, LMFT, LPCC, or proof of application for a BBS license will be disqualified from the recruitment. Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below. Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional ninety $0.90 per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Behavioral Health Clinician II positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY: The County of Orange has adopted a Stepping Up Initiative, with a primary goal of reducing the number of individuals with mental illness in the jails and recidivism rates. ACHS is seeking qualified Behavioral Health Clinicians in the CHS Mental Health Services and in the Jail to Community Re-Entry Program (JCRP) to perform extensive case management and discharge planning with the incarcerated population. The CHS Mental Health Program consists of services to Adults and Older Adult incarcerated populations who are justice involved. The position provides professional counseling and treatment services for these populations exhibiting a wide variety of mental health, drug abuse and/or alcohol related disorders in an institutional setting. The JCRP provides services within CHS, providing discharge planning and linkage services to Adults and Older Adult incarcerated populations who are justice involved. The position provides extensive case management and collaboration with community partners to link clients for post release after care treatment. The responsibilities of the Behavioral Health Clinician II will include but are not limited to: Performing Psychosocial MH evaluation, Drug Screening and/or conduct needs assessments to facility mental health needs and referrals Providing both individual and group interventions utilizing a variety of evidence-based practices, conduct case management activities, and facilitate referrals and linkages to community services, and document services rendered Utilizing evidence-based practices (EBP) for individuals and groups with psychological and substance use disorders to address barriers to re-entry and prevent relapse to criminal behaviors Planning and coordinating the re-entry plan with the client on an ongoing basis while in custody and ensuring increased follow through Avoiding gaps in care with community-based services and post custody supervision Developing individualized service plans by determining appropriate level of interventions based on clients current level of functioning, symptoms, behaviors and identifying target inmates' multiple criminogenic needs in order to have greater impact on successful re-entry and recidivism Linking the target population to a continuum of treatment and supportive services upon release, including but not limited to counseling, medication support, housing, and transportation Facilitating connections with family and other support systems such as forensic peer support mentors; and conducting re-entry groups with the target population prior to release, in order to troubleshoot possible barriers to successful re-entry Collaborating frequently with BHS agencies, Adult Correctional Health Services (ACHS), Sheriff's Department staff as well as outside department contacts such as police agencies from the community, family of patients, court personnel, community hospital staff, other County agencies such as Public Health, Juvenile Health Services and surrounding hospitals in order to match clients level of criminogenic risks and behavioral health/substance use needs with appropriate levels of community supervisions and treatment Other work as assigned DESIRABLE QUALIFICATIONS The ideal candidate should be able to demonstrate sound judgment, good decision making and problem solving skills. Additionally, the ideal candidate will have experience working with the severely mentally ill population and have case management experience, be able to work independently and demonstrate reliability, proactive involvement in work and confidence and optimism in performing daily tasks.Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge Understanding and applying Health Insurance Portability and Accountability Act (HIPAA) Understanding of relapse prevention and best practices for treating and engaging with the mentally ill clients Completing and performing clinical risk assessment related to danger to self, danger to others or grave disability (i.e. 5150, 5250, T-con) Discharge planning and linking mentally ill clients to community resources Providing care to client in relation to their level of functioning (i.e. acute psychiatric housing) Discharge planning and linking mentally ill clients to community resources Understanding of relapse prevention Using Subjective-Objective-Assessment-Plan (SOAP) format in preparing progress notes and reports Proficiency with Electronic Health Records (EHR), Microsoft Word, Excel, Power Point and Outlook Cardiopulmonary Resuscitation (CPR) certification by date of appointment Critical Thinking l Problem Solving Analyzing factors that contribute to overall health problems and/or recidivism (i.e. poor medication compliance, drug and alcohol problems, homelessness) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately, including establishing appropriate clinical boundaries with clients Recognizing factors that are outside of mental health that could be impacting the client's overall functioning and refer appropriately (i.e. drug or alcohol withdrawal, medical issues) skillfully Ability to make quick and effective decisions to prevent any injury/loss of life, financial loss for the County, personal and/or public relations issues Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Communication Preparing written materials and present information in ways that are professional and will represent HCA positively Ability to de-escalate hostile or confrontational clients/customers Communicating effectively both in person and in writing Collaboration Engaging clients in discharge planning and developing a viable plan of self-care by formulating short and long term goal and objectives according to client's level of psychological functioning Participating as a member of a mental health multidisciplinary clinical team by engaging and taking part in meetings, committees or training's providing education, knowledge and insight into clinical cases Collaborating and communicating relevant critical information with other stakeholders, including the Orange County Sheriff's Department (OCSD), Orange County Probation, Orange County Public Defender, Social Services Agency, Regional Center of Orange County, Orange County Housing Authority and other ancillary agencies, to identify gaps in service delivery and solidify linkages with external stakeholders for a smooth transition from jail to community Interpersonal Skills Eliminating the influence of personal biases in working with diverse clients Being flexible to work in numerous clinical areas, including handling difficult and complex mental health cases Having the compassion to provide care without judgment to a segment of clients that have been charged with criminal conduct Maintaining a positive attitude and effectively handle stress in dealing with difficult clients, family members and law enforcement personnel SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). The Correctional facilities are a 24 hour, 7 days a week facilities, incumbents must be able to work weekends, evenings or night shifts and holidays. MINIMUM QUALIFICATIONS Click here for a complete classification description and minimum qualifications including Physical, Mental and Environmental Conditions for Behavioral Health Clinician II. In order to meet minimum qualifications with an LPCC number, applicants must have completed six (6) semester or nine (9) quarter units focused on marital/couple/family therapy, possess 500 hours of documented supervised experience working with couples/families/children and have six (6) hours of continuing education during each license renewal cycle. Proof of education and documented hours required at time of hire. Applicants who are applying with an out of state license should refer to the minimum qualifications link above. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. E-MAIL NOTIFICATION E-mail is the primary form of notification during the recruitment process. Please ensure your correct e-mail address is included in our application and use only one e-mail account. Candidates will be notified regarding their status as the recruitment proceeds via e-mail through the GovernmentJobs.com site. Please check your e-mail folders, including spam/junk folders, and/or accept e-mails ending with "governmentjobs.com" and "ocgov.com." If your e-mail address should change, please update your profile at www.governmentjobs.com . NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For more information regarding this recruitment, please contact Gazala Yerunkar (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST I/II In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Clinical Psychologist I $35.78 - $48.22 Hourly Clinical Psychologist II $39.88 - $50.89 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (page18) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of three hundred fifty dollars ($350) monthly. Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CHILDREN & YOUTH BEHAVIORAL HEALTH HCA's Mental Health and Recovery Services (MHRS) , Children and Youth Behavioral Health (CYBH) provides a broad range of services for behaviorally, emotionally or mentally disordered children and adolescents which include evaluation, therapy, medication management, crisis intervention and collateral services to parents and families. Referral for hospitalization or residential treatment, consultation to schools and other agencies, coordination with private and public services and case management for those placed in hospitals or other 24-hour settings are also provided. THE OPPORTUNITY The Clinical Psychologist position provides a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth and their families impacted by mental illness and substance use disorders. This position will collaborate with a team of professionals, both within HCA, and with other County agencies, with whom CYBH partners to ensure comprehensive care is provided. CYBH has three (3) major areas of service: the regional outpatient clinics, the programs serving youth in the Juvenile Justice or Child Welfare systems, and 24/7 crisis services. CYBH strives to provide high quality, evidence based services in a system that addresses the specific and unique needs of the individual and their support systems. Clients served by CYBH come from a variety of cultures and diverse backgrounds. DESIRABLE QUALIFICATIONS The ideal candidate will possess a license to practice Psychology by the California Board of Psychology or be eligible to obtain a waiver from the State of California to practice psychology, pending obtaining their license. Bilingual speakers are highly desired. In order to be considered for this position, you must include your curriculum vitae and transcripts in the attachments portion of the application. In addition, the candidate must demonstrate extensive knowledge and experience in the following areas below: Professional and Technical Expertise Conducting and administering psychological tests and assessments Conducting screenings and gathering, evaluating, and interpreting psychological testing data to diagnose and treat individuals living with mental illness and/or substance use disorders Applying latest trends and evidence-based psychological treatment and assessment protocols for mental health and substance use disorders Assessing for safety risks, identifying trauma reactivity, and de-escalating high risk behaviors Working with children, youth, transitional age youth and families Presenting new knowledge and trainings to team and collaborative partners consistent with clinical work and client care Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Building and Maintaing Relationships Identifying and providing linkage and appropriate resources to individuals Collaborating with community partners to ensure timely care for those with immediate needs Writing | Oral Communication Documenting services provided to participants compliant with the California Department of Health Care Services (DHCS) requirements (standards) for Medi-Cal billing and reimbursement Communicating accurately and adeptly communicating sensitive matters Presenting ideas and complex material clearly, concisely, logically, and persuasively both in person and in writing MINIMUM QUALIFICATIONS Please click here for information regarding the minimum qualifications for the Clinical Psychologist I, or click here for information regarding the minimum qualifications for the Clinical Psychologist II. PHYSICAL & MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS: Physical and Mental Requirements Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. Recruitment Process Human Resource Services (HRS) screens all applications to identify the applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those who meet the minimum qualifications will be referred to the next step of the recruitment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures above may be modified. Applicants will be notified of any changes in the selection procedures. Eligible List Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For more information regarding the Clinical Psychologist I/II position, please contact the recruiter, Janeth Boudreaux at JBoudreaux@ochca.com or (714) 834-2217. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST I/II In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase SALARY INFORMATION Clinical Psychologist I $35.78 - $48.22 Hourly Clinical Psychologist II $39.88 - $50.89 Hourly Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found here (page18) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of three hundred fifty dollars ($350) monthly. Other Additional Premium Pays This position is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply right away. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CHILDREN & YOUTH BEHAVIORAL HEALTH HCA's Mental Health and Recovery Services (MHRS) , Children and Youth Behavioral Health (CYBH) provides a broad range of services for behaviorally, emotionally or mentally disordered children and adolescents which include evaluation, therapy, medication management, crisis intervention and collateral services to parents and families. Referral for hospitalization or residential treatment, consultation to schools and other agencies, coordination with private and public services and case management for those placed in hospitals or other 24-hour settings are also provided. THE OPPORTUNITY The Clinical Psychologist position provides a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth and their families impacted by mental illness and substance use disorders. This position will collaborate with a team of professionals, both within HCA, and with other County agencies, with whom CYBH partners to ensure comprehensive care is provided. CYBH has three (3) major areas of service: the regional outpatient clinics, the programs serving youth in the Juvenile Justice or Child Welfare systems, and 24/7 crisis services. CYBH strives to provide high quality, evidence based services in a system that addresses the specific and unique needs of the individual and their support systems. Clients served by CYBH come from a variety of cultures and diverse backgrounds. DESIRABLE QUALIFICATIONS The ideal candidate will possess a license to practice Psychology by the California Board of Psychology or be eligible to obtain a waiver from the State of California to practice psychology, pending obtaining their license. Bilingual speakers are highly desired. In order to be considered for this position, you must include your curriculum vitae and transcripts in the attachments portion of the application. In addition, the candidate must demonstrate extensive knowledge and experience in the following areas below: Professional and Technical Expertise Conducting and administering psychological tests and assessments Conducting screenings and gathering, evaluating, and interpreting psychological testing data to diagnose and treat individuals living with mental illness and/or substance use disorders Applying latest trends and evidence-based psychological treatment and assessment protocols for mental health and substance use disorders Assessing for safety risks, identifying trauma reactivity, and de-escalating high risk behaviors Working with children, youth, transitional age youth and families Presenting new knowledge and trainings to team and collaborative partners consistent with clinical work and client care Proficiency with Microsoft Excel, Word, PowerPoint and Outlook Building and Maintaing Relationships Identifying and providing linkage and appropriate resources to individuals Collaborating with community partners to ensure timely care for those with immediate needs Writing | Oral Communication Documenting services provided to participants compliant with the California Department of Health Care Services (DHCS) requirements (standards) for Medi-Cal billing and reimbursement Communicating accurately and adeptly communicating sensitive matters Presenting ideas and complex material clearly, concisely, logically, and persuasively both in person and in writing MINIMUM QUALIFICATIONS Please click here for information regarding the minimum qualifications for the Clinical Psychologist I, or click here for information regarding the minimum qualifications for the Clinical Psychologist II. PHYSICAL & MENTAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS: Physical and Mental Requirements Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. Recruitment Process Human Resource Services (HRS) screens all applications to identify the applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those who meet the minimum qualifications will be referred to the next step of the recruitment. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures above may be modified. Applicants will be notified of any changes in the selection procedures. Eligible List Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Applicants will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For more information regarding the Clinical Psychologist I/II position, please contact the recruiter, Janeth Boudreaux at JBoudreaux@ochca.com or (714) 834-2217. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST II Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Clinical Psychologist II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The County of Orange, Health Care Agency is seeking a licensed Clinical Psychologist to provide comprehensive diagnostic clinical mental health evaluations and participate in a psychotherapeutic program for the severely and persistently mentally ill clients within the Orange County Jail system. The Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. The CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. For detailed information on Correctional Health Services click here. Responsibilities of the Clinical Psychologist II position will include but are not limited to: Assess clients for current level of functioning and psychiatric history Provide psychotherapeutic interventions for individuals and groups with a wide range of psychological and substance use disorders Select, administer, score and interpret a wide variety of objective and projective tests (i.e. intelligence, personality, cognitive, aptitude and behavioral) Conduct psychological research and analyze statistical data in relation to Adult CHS (ACHS) program outcomes Participate in mental health quality management team to assist ACHS in program evaluation, streamlining processes and outcomes for increased effectiveness and efficiency Participate and provide mental health training seminars/presentations and in services didactic learning and training Assist in complex case analysis and provide guidance to other clinical staff regarding appropriate psychological evidence-based practices Provide clinical supervision to Clinical Psychologist I, Doctorate Practicum Students and Interns from contracted agencies with HCA Volunteer Services DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess a doctoral degree in clinical psychology with at least two (2) years of post-licensure clinical experience. In addition, the ideal candidate will demonstrate knowledge and experience in the following competencies below: Technical Expertise and Knowledge of Title 15 Minimum Standards for Local Adult Facilities (California Code of Regulations - CCR), Immigration and Customs Enforcement (ICE), Board of State and Community Corrections, and other local, State and Federal standards as it relates to correctional settings Jail security policies and willingness to seek consultation with supervisor if uncertain HIPAA (Health Insurance Portability and Accountability Act) guidelines Conducting psychological testing and assessments for the purpose of diagnosis, treatment and prognoses of mentally ill clients and individuals with developmental disabilities Gathering, evaluating and interpreting psychological and statistical data Administering discharge planning and providing case management for the mentally ill and substance using clients Expertise in mental health and substance use diagnoses, symptoms and behaviors Applying current evidence-based practices to treat mentally ill clients and to reduce relapse and recidivism Administering latest trends and evidence-based psychological treatment and assessment protocols Conducting psychological interventions that promote health and wellness to clients served Knowledge of Lanterman-Petris-Short (LPS) Act laws and the application of its associated mandates Conducting psychological evaluations for LPS and Murphy conservatorship Some knowledge or exposure to the use of Electronic Health Records (EHR) system Using Microsoft Excel, Word, PowerPoint and Outlook proficiently Analysis and Critical Thinking Working independently in a regulatory capacity and maintaining a high level of confidentiality Analyzing factors that contribute to overall health problems and/or recidivism (i.e., poor medication compliance, drug and alcohol problems, homelessness) Making appropriate and effective decisions impacting clients' healthcare Responding efficiently to mental health emergencies throughout all jail Demonstrating a calm demeanor and providing care to client in relation to their level of psychological functioning (i.e. acute psychiatric housing) Evaluating and assessing situations and establishing appropriate clinical boundaries with clients (i.e., setting limits) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately Recognizing factors that are outside of mental health that could be impacting the clients overall functioning and refer appropriately (i.e., drug or alcohol withdrawal, medical issues) Making sound decisions/judgment or taking effective actions to prevent any injury/loss of life, financial loss for the County and/or personally and any public relations issues Communication and Collaboration Demonstrating effective communication both orally and in writing Using effective interviewing skills and techniques with clients Communicating clearly and thoroughly in discussing clinical cases and/or decisions to other healthcare staff and to other county agencies and/or stakeholders to better facilitate continuity of care and linking client to the appropriate level of care Engaging clients in discharge planning and developing a viable plan of self-care according to client's level of psychological functioning Working effectively with law enforcement personnel within the facility, police agencies from the community, clients' families, court personnel, community hospital staff, other County agencies such as Probation, Public Health Services, and hospitals Flexibility and Safety Maintaining a positive attitude and effectively handling stress Being flexible and reliable to perform daily responsibilities and urgent needs of the CHS Department on a 24/7 basis Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Being aware of any environmental hazards while working inside and outside the jail facility Providing compassionate care without judgment to a segment of clients that have been charged with criminal conduct SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS For detailed information on Clinical Psychologist II minimum qualifications, click here. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates who have multiple and complex health, social and psycho-social needs; may work with inmates who have communicable diseases and/or behavioral health issues; may be assigned to work one weekend day per week, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION CLINICAL PSYCHOLOGIST II Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $350 monthly. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Clinical Psychologist II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance abuse counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The County of Orange, Health Care Agency is seeking a licensed Clinical Psychologist to provide comprehensive diagnostic clinical mental health evaluations and participate in a psychotherapeutic program for the severely and persistently mentally ill clients within the Orange County Jail system. The Correctional Health Services (CHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to all adult inmates in the County's five (5) correctional facilities and contracts with hospitals for inpatient and specialty care. The CHS also provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. For detailed information on Correctional Health Services click here. Responsibilities of the Clinical Psychologist II position will include but are not limited to: Assess clients for current level of functioning and psychiatric history Provide psychotherapeutic interventions for individuals and groups with a wide range of psychological and substance use disorders Select, administer, score and interpret a wide variety of objective and projective tests (i.e. intelligence, personality, cognitive, aptitude and behavioral) Conduct psychological research and analyze statistical data in relation to Adult CHS (ACHS) program outcomes Participate in mental health quality management team to assist ACHS in program evaluation, streamlining processes and outcomes for increased effectiveness and efficiency Participate and provide mental health training seminars/presentations and in services didactic learning and training Assist in complex case analysis and provide guidance to other clinical staff regarding appropriate psychological evidence-based practices Provide clinical supervision to Clinical Psychologist I, Doctorate Practicum Students and Interns from contracted agencies with HCA Volunteer Services DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will possess a doctoral degree in clinical psychology with at least two (2) years of post-licensure clinical experience. In addition, the ideal candidate will demonstrate knowledge and experience in the following competencies below: Technical Expertise and Knowledge of Title 15 Minimum Standards for Local Adult Facilities (California Code of Regulations - CCR), Immigration and Customs Enforcement (ICE), Board of State and Community Corrections, and other local, State and Federal standards as it relates to correctional settings Jail security policies and willingness to seek consultation with supervisor if uncertain HIPAA (Health Insurance Portability and Accountability Act) guidelines Conducting psychological testing and assessments for the purpose of diagnosis, treatment and prognoses of mentally ill clients and individuals with developmental disabilities Gathering, evaluating and interpreting psychological and statistical data Administering discharge planning and providing case management for the mentally ill and substance using clients Expertise in mental health and substance use diagnoses, symptoms and behaviors Applying current evidence-based practices to treat mentally ill clients and to reduce relapse and recidivism Administering latest trends and evidence-based psychological treatment and assessment protocols Conducting psychological interventions that promote health and wellness to clients served Knowledge of Lanterman-Petris-Short (LPS) Act laws and the application of its associated mandates Conducting psychological evaluations for LPS and Murphy conservatorship Some knowledge or exposure to the use of Electronic Health Records (EHR) system Using Microsoft Excel, Word, PowerPoint and Outlook proficiently Analysis and Critical Thinking Working independently in a regulatory capacity and maintaining a high level of confidentiality Analyzing factors that contribute to overall health problems and/or recidivism (i.e., poor medication compliance, drug and alcohol problems, homelessness) Making appropriate and effective decisions impacting clients' healthcare Responding efficiently to mental health emergencies throughout all jail Demonstrating a calm demeanor and providing care to client in relation to their level of psychological functioning (i.e. acute psychiatric housing) Evaluating and assessing situations and establishing appropriate clinical boundaries with clients (i.e., setting limits) Assessing and evaluating client's presenting symptoms and behaviors rapidly and accurately Recognizing factors that are outside of mental health that could be impacting the clients overall functioning and refer appropriately (i.e., drug or alcohol withdrawal, medical issues) Making sound decisions/judgment or taking effective actions to prevent any injury/loss of life, financial loss for the County and/or personally and any public relations issues Communication and Collaboration Demonstrating effective communication both orally and in writing Using effective interviewing skills and techniques with clients Communicating clearly and thoroughly in discussing clinical cases and/or decisions to other healthcare staff and to other county agencies and/or stakeholders to better facilitate continuity of care and linking client to the appropriate level of care Engaging clients in discharge planning and developing a viable plan of self-care according to client's level of psychological functioning Working effectively with law enforcement personnel within the facility, police agencies from the community, clients' families, court personnel, community hospital staff, other County agencies such as Probation, Public Health Services, and hospitals Flexibility and Safety Maintaining a positive attitude and effectively handling stress Being flexible and reliable to perform daily responsibilities and urgent needs of the CHS Department on a 24/7 basis Being alert and aware of personal safety and security while providing care and/or treatment to unstable or unpredictable mentally ill clients Being aware of any environmental hazards while working inside and outside the jail facility Providing compassionate care without judgment to a segment of clients that have been charged with criminal conduct SPECIAL QUALIFICATIONS/REQUIREMENTS Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS For detailed information on Clinical Psychologist II minimum qualifications, click here. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates who have multiple and complex health, social and psycho-social needs; may work with inmates who have communicable diseases and/or behavioral health issues; may be assigned to work one weekend day per week, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT II In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization . This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an open eligible list to fill current and future Community Health Assistant II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITIES Public Health Services currently has two (2) immediate vacancies. The Community Health Assistant (CHA) II within the Nutrition Services Program is responsible for the implementation of nutrition programs and regulations per Federal and State requirements. These positions are primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition and the CalFresh Healthy Living (CFHL) programs. The CHA II is needed to determine eligibility and provide more in-depth nutrition counseling in addition to data entry, checking in participants and printing food vouchers. Local programs are required to divide the eligibility determination into two steps. The CHA II supports compliance with this process. The incumbent will support the clinic needs by having a position that can do expanded tasks, thus improving clinic flow and client customer service. The WIC program offers services in Santa Ana, Buena Park, Anaheim and Westminster and the location of this position will be based on business needs. The schedule is Tuesday through Friday from 8:30AM - 5:00PM and Saturdays from 7:30AM - 4:00PM. The employee may be asked to work at different sites on occasion and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish is highly desirable. The second vacancy is within the Clinical Services Division, Pulmonary Disease Services (PDS) Tuberculosis (TB) Program. The TB Clinic provides diagnosis, treatment, health education, and prevention services for individuals with active or suspected TB disease. To ensure adherence to the TB treatment regimen lasting at least six-months, patients are placed on Directly Observed Therapy (DOT). The primary responsibility of this position is to provide in-person (field) DOT services to TB patients by travelling within Orange County. The position is critical to TB control to help ensure that patients complete treatment, reduce TB transmission in the community and prevent the development of drug resistance. The schedule for this position is Monday through Friday, 8:00AM - 5:00PM. The employee will travel within Orange County and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish or Vietnamese is highly desirable. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of experience working with adults, women, infants and children in a related field. Proficiency in Vietnamese or Spanish is highly desirable. In addition to the above, the ideal candidate will also possess the following core competencies: Technical Knowledge | Experience Experience with data entry and managing databases Delivering services through telephone counseling or telehealth Implementing best practices including, but not limited to, delivering client/patient-centered care and performing comprehensive services Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook Knowledge of State mandates, laws and County regulations related to Public Health and communicable disease control Counseling individuals and conducting group presentations Relationship Building | Interpersonal Skills Establishing trust and creating a positive rapport with participants, partners, and the community Establishing and cultivating effective working relationships with various staff members, community agencies, and resources Participating in projects as a member of the team, and work on assigned tasks independently Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as external and internal partners within the Agency Presenting information that actively engages the audience in community centers and health fairs Catering presentations and information that is culturally appropriate to various communities of socioeconomic and cultural backgrounds MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Rosemary Donis at (714) 834-6761 or rdonis @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT II In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization . This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an open eligible list to fill current and future Community Health Assistant II vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of seven service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health, Office of Care Coordination, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITIES Public Health Services currently has two (2) immediate vacancies. The Community Health Assistant (CHA) II within the Nutrition Services Program is responsible for the implementation of nutrition programs and regulations per Federal and State requirements. These positions are primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition and the CalFresh Healthy Living (CFHL) programs. The CHA II is needed to determine eligibility and provide more in-depth nutrition counseling in addition to data entry, checking in participants and printing food vouchers. Local programs are required to divide the eligibility determination into two steps. The CHA II supports compliance with this process. The incumbent will support the clinic needs by having a position that can do expanded tasks, thus improving clinic flow and client customer service. The WIC program offers services in Santa Ana, Buena Park, Anaheim and Westminster and the location of this position will be based on business needs. The schedule is Tuesday through Friday from 8:30AM - 5:00PM and Saturdays from 7:30AM - 4:00PM. The employee may be asked to work at different sites on occasion and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish is highly desirable. The second vacancy is within the Clinical Services Division, Pulmonary Disease Services (PDS) Tuberculosis (TB) Program. The TB Clinic provides diagnosis, treatment, health education, and prevention services for individuals with active or suspected TB disease. To ensure adherence to the TB treatment regimen lasting at least six-months, patients are placed on Directly Observed Therapy (DOT). The primary responsibility of this position is to provide in-person (field) DOT services to TB patients by travelling within Orange County. The position is critical to TB control to help ensure that patients complete treatment, reduce TB transmission in the community and prevent the development of drug resistance. The schedule for this position is Monday through Friday, 8:00AM - 5:00PM. The employee will travel within Orange County and will be reimbursed accordingly for the use of their personal vehicle. Proficiency in Spanish or Vietnamese is highly desirable. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess two (2) or more years of experience working with adults, women, infants and children in a related field. Proficiency in Vietnamese or Spanish is highly desirable. In addition to the above, the ideal candidate will also possess the following core competencies: Technical Knowledge | Experience Experience with data entry and managing databases Delivering services through telephone counseling or telehealth Implementing best practices including, but not limited to, delivering client/patient-centered care and performing comprehensive services Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook Knowledge of State mandates, laws and County regulations related to Public Health and communicable disease control Counseling individuals and conducting group presentations Relationship Building | Interpersonal Skills Establishing trust and creating a positive rapport with participants, partners, and the community Establishing and cultivating effective working relationships with various staff members, community agencies, and resources Participating in projects as a member of the team, and work on assigned tasks independently Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as external and internal partners within the Agency Presenting information that actively engages the audience in community centers and health fairs Catering presentations and information that is culturally appropriate to various communities of socioeconomic and cultural backgrounds MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II classification. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified candidates. After screening, only those candidates that meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . Application Screening | Application Rating (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessment (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Agency/Department's needs, the selection procedures listed above may be modified. Candidates will be notified via e-mail of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Rosemary Donis at (714) 834-6761 or rdonis @ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNITY WORKER II (Behavioral Health Services) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will close will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately . This recruitment will establish an open eligible list that will be used to fill current and future Community Worker II vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. Please note this recruitment is a continuation of the Community Worker II recruitment that was open from March 31, 2022, to April 21, 2022. If you applied previously or were placed on the eligible list, you do not need to reapply. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of three (3) service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for substance use disorders and behavioral health care. THE PROGRAM Prevention and Intervention is intended to prevent mental illness from becoming severe and disabling and to improve timely access for people who are underserved by the mental health system. The goal of the Prevention and Intervention component of the Mental Health Services Act is to help counties implement services that promote wellness, foster health, and prevent the suffering that can result from untreated mental illness. THE OPPORTUNITY The Prevention and Intervention Division has a current opening for a Community Worker II (CW II). Depending on the assignment, responsibilities of the CW II may include providing supervision (not treatment) to minors between the ages of 0-12 years old, referring and linking participant families to community resources, providing transportation to enrolled participants, and facilitating prevention services. The CW II will also provide transportation to adults (18 to 25) enrolled participants. This position will also support clerical teams and perform other duties as assigned. The position provides services Monday through Friday and some programs require evening hours. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience supervising minors in daycare or other formal settings and an education and/or training in early childhood development. Bilingual skills, especially in Spanish, are also highly desirable but not required. Some assignments will require maintenance of a valid California driver's license and proof of car insurance by date of appointment, as some programs require incumbents to drive their own vehicles and be reimbursed through the County's mileage claim process. Some programs provide access to a County vehicle for conducting services for clients/County business. The ideal candidate will also possess the knowledge and experience in the following competencies: Technical Knowledge l Technical Experience Understanding of and navigating through behavioral/mental health issues, stages of children's development and age-appropriate behavior of children Facilitating age-appropriate activities when supervising minors Safety Focus Ensuring the safety of children who are being supervised Identifying signs of suspected child abuse or neglect that may necessitate contacting the Child Abuse Registry Relationship Building l Interpersonal Skills Providing excellent customer service amongst co-workers, clients, and the public Working independently and on a team Observing and analyzing behavior and appropriateness for the situation Adaptability Adapting to new information or unexpected program obstacles Working effectively in a changing environment, and adjusting as needed MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Community Worker II. PHYSICAL & MENTAL REQUIREMENTS AND WORINGING & ENVIRONMENTAL CONDITIONS Physical Requirements: Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write. The ability to lift up to 20 lbs. Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental & Working Conditions: The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations which may be emotional, stressful and/or difficult; Ability to work with very young infants and knowing how to comfort and sooth sometimes fussy and crying babies. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those applicants who meet minimum qualifications will be referred to the next step of the recruitment process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMMUNITY WORKER II (Behavioral Health Services) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will close will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately . This recruitment will establish an open eligible list that will be used to fill current and future Community Worker II vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. Please note this recruitment is a continuation of the Community Worker II recruitment that was open from March 31, 2022, to April 21, 2022. If you applied previously or were placed on the eligible list, you do not need to reapply. HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of three (3) service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for substance use disorders and behavioral health care. THE PROGRAM Prevention and Intervention is intended to prevent mental illness from becoming severe and disabling and to improve timely access for people who are underserved by the mental health system. The goal of the Prevention and Intervention component of the Mental Health Services Act is to help counties implement services that promote wellness, foster health, and prevent the suffering that can result from untreated mental illness. THE OPPORTUNITY The Prevention and Intervention Division has a current opening for a Community Worker II (CW II). Depending on the assignment, responsibilities of the CW II may include providing supervision (not treatment) to minors between the ages of 0-12 years old, referring and linking participant families to community resources, providing transportation to enrolled participants, and facilitating prevention services. The CW II will also provide transportation to adults (18 to 25) enrolled participants. This position will also support clerical teams and perform other duties as assigned. The position provides services Monday through Friday and some programs require evening hours. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience supervising minors in daycare or other formal settings and an education and/or training in early childhood development. Bilingual skills, especially in Spanish, are also highly desirable but not required. Some assignments will require maintenance of a valid California driver's license and proof of car insurance by date of appointment, as some programs require incumbents to drive their own vehicles and be reimbursed through the County's mileage claim process. Some programs provide access to a County vehicle for conducting services for clients/County business. The ideal candidate will also possess the knowledge and experience in the following competencies: Technical Knowledge l Technical Experience Understanding of and navigating through behavioral/mental health issues, stages of children's development and age-appropriate behavior of children Facilitating age-appropriate activities when supervising minors Safety Focus Ensuring the safety of children who are being supervised Identifying signs of suspected child abuse or neglect that may necessitate contacting the Child Abuse Registry Relationship Building l Interpersonal Skills Providing excellent customer service amongst co-workers, clients, and the public Working independently and on a team Observing and analyzing behavior and appropriateness for the situation Adaptability Adapting to new information or unexpected program obstacles Working effectively in a changing environment, and adjusting as needed MINIMUM QUALIFICATIONS Please click here for the minimum qualifications for the Community Worker II. PHYSICAL & MENTAL REQUIREMENTS AND WORINGING & ENVIRONMENTAL CONDITIONS Physical Requirements: Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write. The ability to lift up to 20 lbs. Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental & Working Conditions: The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations which may be emotional, stressful and/or difficult; Ability to work with very young infants and knowing how to comfort and sooth sometimes fussy and crying babies. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those applicants who meet minimum qualifications will be referred to the next step of the recruitment process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE I Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Comprehensive Care Nurse I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental Health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The Comprehensive Care Nurse I is responsible for performing a variety of specialized duties: Obtain vital signs such as: temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments, interpret data collected, and refer to higher level of care as necessary, including: Obtaining comprehensive medical, mental health, family, and social history Interpreting vital signs results Wound care treatment and management Documenting in SOAP (Subjective-Objective-Assessment-Plan) format on electronic health record Treating clients based on nursing standardized procedures Review of health records, summarize and synthesize patient information, and give a comprehensive hand off at shift change or outside facility transfers utilizing a discharge-summary form or verbal reportParticipate in staff development and educational programs to maintain professional competencyParticipate in 5150 training; must pass and maintain certification (training will be provided)May perform other related duties as needed The Comprehensive Care Nurse I is expected to become oriented to the Comprehensive Care Nursing duties and assume increasing levels of responsibility. Incumbents who are not promoted by the end of their probationary period shall not pass probation. The ACHS facility is a 24-hour, 7-days per week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completion of a Personal History Form, interview with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). Correctional Health Services are a 24-hour, 7-days per week facilities. Incumbents must be able to work on weekends, evenings or night shift, and holidays . MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE I Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public. This recruitment is being held to establish an open eligible list that will be used to fill current and future Comprehensive Care Nurse I positions within the Health Care Agency, Correctional Health Services. This recruitment may also be used to fill positions in similar and/or lower classifications. This recruitment will remain open on a continuous basis until the needs of the County are met. Candidates who are placed on the eligible list will remain on the eligible list for six (6) months and may be considered/referred for selection/hiring interviews. After six (6) months, candidates must reapply to receive further consideration. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. ADULT CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) , Adult Correctional Health Services (ACHS) program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental Health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. THE OPPORTUNITY The Comprehensive Care Nurse I is responsible for performing a variety of specialized duties: Obtain vital signs such as: temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments, interpret data collected, and refer to higher level of care as necessary, including: Obtaining comprehensive medical, mental health, family, and social history Interpreting vital signs results Wound care treatment and management Documenting in SOAP (Subjective-Objective-Assessment-Plan) format on electronic health record Treating clients based on nursing standardized procedures Review of health records, summarize and synthesize patient information, and give a comprehensive hand off at shift change or outside facility transfers utilizing a discharge-summary form or verbal reportParticipate in staff development and educational programs to maintain professional competencyParticipate in 5150 training; must pass and maintain certification (training will be provided)May perform other related duties as needed The Comprehensive Care Nurse I is expected to become oriented to the Comprehensive Care Nursing duties and assume increasing levels of responsibility. Incumbents who are not promoted by the end of their probationary period shall not pass probation. The ACHS facility is a 24-hour, 7-days per week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents must NOT have felony convictions or be on any form of probation. Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completion of a Personal History Form, interview with a background investigator, fingerprinting, and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts). Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.). Correctional Health Services are a 24-hour, 7-days per week facilities. Incumbents must be able to work on weekends, evenings or night shift, and holidays . MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. . RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Agency/Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. Adult Correctional Health Services (ACHS) The ACHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Comprehensive Care Nurse II assigned to ACHS will perform the following specialized duties: Obtain vital signs such as temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments and refer to higher level of care as necessary, including but not limited to: Comprehensive history taking Interpreting vital signs and physical assessment results Wound Care Documenting in Subjective-Objective-Assessment-Plan (SOAP) format on electronic health record Implementing standardized nursing protocols Monitoring outcomes Review of health records, summarize and synthesize client information, and give comprehensive hand off at shift change or outside facility transfers utilizing discharge summary form or verbal reportMaintain assigned work areas every shiftParticipate in staff development and educational programs to maintain professional competency Participate in 5150 training; must pass and maintain certification (training will be provided) Other duties as assigned The ACHS facility is a 24-hour, 7 days a week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate must possess extensive experience in the following core competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Nurse Hiring Incentive: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. Nurse Retention: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump sum payment. Jail Supplement pay: An employee in this classification who is assigned to work in an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Call-Back pay: An employee in this classification who returns to work because of an agency/department request shall be eligible for Call-Back pay as detailed here (page 17). Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. Adult Correctional Health Services (ACHS) The ACHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care. Mental health services include 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Comprehensive Care Nurse II assigned to ACHS will perform the following specialized duties: Obtain vital signs such as temperature, blood pressure, pulse, respiration, and pain scale assessment Perform comprehensive and focused physical assessments and refer to higher level of care as necessary, including but not limited to: Comprehensive history taking Interpreting vital signs and physical assessment results Wound Care Documenting in Subjective-Objective-Assessment-Plan (SOAP) format on electronic health record Implementing standardized nursing protocols Monitoring outcomes Review of health records, summarize and synthesize client information, and give comprehensive hand off at shift change or outside facility transfers utilizing discharge summary form or verbal reportMaintain assigned work areas every shiftParticipate in staff development and educational programs to maintain professional competency Participate in 5150 training; must pass and maintain certification (training will be provided) Other duties as assigned The ACHS facility is a 24-hour, 7 days a week facility. Therefore, incumbents must be able to work on weekends, evenings or night shift, and holidays. Nursing staff work six (6), twelve (12) hour shifts, and one eight (8) hour shift per two (2) week pay period. Days off are every other weekend and rotating week days. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES: The ideal candidate must possess extensive experience in the following core competencies: Nursing Skills | Knowledge of: Chronic illnesses that are medical and mental health related such as: substance use disorders, etc. HIPAA (Health Insurance Portability and Accountability Act) guidelines Performing triage and assessment Performing emergency, medical, mental health, prenatal care and other specialized care Willing and having the ability to testify competently if subpoenaed by court Using technology and other healthcare related systems effectively Adaptability | Collaboration: Working effectively in a changing and stressful environment, and adjusting as necessary Working collaboratively with a multidisciplinary team and communicating professionally at all times Critical Thinking | Safety: Managing multiple clients needing triage effectively and efficiently Making sound clinical treatment decisions Being aware of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security matters while providing care and/or treatment to medical and mental health clients Reducing jail-related liability risks by being compliant with Federal and State laws and mandated standards SPECIAL QUALIFICATIONS/REQUIREMENTS: Incumbents are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes; completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.) The Correctional facilities are a 24- hour, 7-days a week facility, incumbents must be able to work on weekends, evenings or night shift, and holidays MINIMUM QUALIFICATIONS: Click here for a complete classification description and minimum qualifications, including physical and mental requirements, and environmental conditions. RECRUITMENT PROCESS: Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Group Counselor II vacancies until the next recruitment. Please attach transcripts when submitting application. SOCIAL SERVICES AGENCY The Orange County Social Services Agency (SSA) is comprised of the following four divisions: Adult Services and Assistance Programs (ASAP); Children and Family Services (CFS); Family Self-Sufficiency (FSS); and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. We succeed in our mission through encouragement and respect for our clients, partnerships with the community, and a commitment to innovation and excellence in leadership. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) . The OCFC is a 24-hour emergency shelter care facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The ideal candidate will perform a lead capacity over cottage staff and may also act as Duty Officer for the facility in the absence of supervisory personnel. For a complete job description, including example of duties, please click here . Work Schedule Group Counselor II’s are assigned a fixed schedule that include weekends and holidays and are subject to change every six (6) months, depending on the needs of the department. Standard shifts are 6:30 am - 2:30 pm and 2:30 pm - 10:30 pm. Supplemental Pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The agency is seeking a candidate with a completion of 12 semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and/or drug-exposed children OR a current Child Development Associate (CDA) credential with at least 3 post-secondary semester units or equivalent quarter units of coursework in abused and/or drug exposed children. The ideal candidate will also possess two (2) or more years of experience which would demonstrate working directly with infants, children, and teens, providing care, recreational activities (e.g., playing games/sports), and providing crisis intervention (e.g., approved physical restraint and/or verbal de-escalation techniques). In addition, the ideal candidate will demonstrate the knowledge, skills, and experience in all of the competencies below. Technical Knowledge | Technical Experience Understanding of juvenile institutional administration laws, rules, and regulations and familiarity with the Welfare and Institutions Code Comprehension of intervention techniques to be able to evaluate situations and handling difficult situations Working with at-risk youth (abandoned, abused, neglected) Utilizing effective techniques to assist or help child's needs Working with troubled and special needs children in relation to their level of functioning Developing and coordinating case treatment plans Observing for illnesses, reporting them as they occur, and providing medications as prescribed by physician, if needed Utilizing Microsoft Excel, Word, PowerPoint and Outlook proficiently Leadership l Supervision Leading, mentoring, and training Group Counselor Trainee I/II and Group Counselor I staff Training counselors in organizational procedures, unit program, techniques of individual and group counseling and direction of social and recreational activities Promoting and supports ethical and professional standards in the work place, and skillfully handles personnel issues Demonstrating experience leading and facilitating meetings, trainings and projects Cultivating and maintaining effective working relationships with co-workers Judgment | Decision Making Skill Demonstrating expertise utilizing crisis intervention techniques Hypersensitive of children's personal safety and security, and any environmental hazards while working with children Making sound decisions/judgment or take actions to prevent injury to children Responding quickly to emergencies, especially, involving children Interpersonal | Communication Skills Having compassion to provide care and assistance without judgment to troubled children Using effective communication when working with staff, other County agencies, and/or stakeholders, both orally and in writing Maintaining a positive attitude and effectively handling stress when dealing with difficult children Writing accurate data and/or reports As the incumbents are responsible for transporting children to their various activities, a valid Class C Driver's License is highly desirable. MINIMUM QUALIFICATIONS Click here for complete classification description for Group Counselor II SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications, therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Application Appraisal Panel (Weighted 100%): An Application Appraisal Panel (AAP) Subject matter experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the highest scoring candidates will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. ELIGIBLE LIST Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at 714-245-6209 , or raylina.avila@ssa.ocgov.com . EEO INFORMATION EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION GROUP COUNSELOR II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Group Counselor II vacancies until the next recruitment. Please attach transcripts when submitting application. SOCIAL SERVICES AGENCY The Orange County Social Services Agency (SSA) is comprised of the following four divisions: Adult Services and Assistance Programs (ASAP); Children and Family Services (CFS); Family Self-Sufficiency (FSS); and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. We succeed in our mission through encouragement and respect for our clients, partnerships with the community, and a commitment to innovation and excellence in leadership. ORANGEWOOD CHILDREN AND FAMILY CENTER Orangewood Children and Family Center (OCFC) . The OCFC is a 24-hour emergency shelter care facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. THE OPPORTUNITY The ideal candidate will perform a lead capacity over cottage staff and may also act as Duty Officer for the facility in the absence of supervisory personnel. For a complete job description, including example of duties, please click here . Work Schedule Group Counselor II’s are assigned a fixed schedule that include weekends and holidays and are subject to change every six (6) months, depending on the needs of the department. Standard shifts are 6:30 am - 2:30 pm and 2:30 pm - 10:30 pm. Supplemental Pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The agency is seeking a candidate with a completion of 12 semester units or equivalent quarter units in early childhood education or child development at an accredited college or university including at least 3 semester units of coursework in the care of infants and 3 semester units of coursework in abused and/or drug-exposed children OR a current Child Development Associate (CDA) credential with at least 3 post-secondary semester units or equivalent quarter units of coursework in abused and/or drug exposed children. The ideal candidate will also possess two (2) or more years of experience which would demonstrate working directly with infants, children, and teens, providing care, recreational activities (e.g., playing games/sports), and providing crisis intervention (e.g., approved physical restraint and/or verbal de-escalation techniques). In addition, the ideal candidate will demonstrate the knowledge, skills, and experience in all of the competencies below. Technical Knowledge | Technical Experience Understanding of juvenile institutional administration laws, rules, and regulations and familiarity with the Welfare and Institutions Code Comprehension of intervention techniques to be able to evaluate situations and handling difficult situations Working with at-risk youth (abandoned, abused, neglected) Utilizing effective techniques to assist or help child's needs Working with troubled and special needs children in relation to their level of functioning Developing and coordinating case treatment plans Observing for illnesses, reporting them as they occur, and providing medications as prescribed by physician, if needed Utilizing Microsoft Excel, Word, PowerPoint and Outlook proficiently Leadership l Supervision Leading, mentoring, and training Group Counselor Trainee I/II and Group Counselor I staff Training counselors in organizational procedures, unit program, techniques of individual and group counseling and direction of social and recreational activities Promoting and supports ethical and professional standards in the work place, and skillfully handles personnel issues Demonstrating experience leading and facilitating meetings, trainings and projects Cultivating and maintaining effective working relationships with co-workers Judgment | Decision Making Skill Demonstrating expertise utilizing crisis intervention techniques Hypersensitive of children's personal safety and security, and any environmental hazards while working with children Making sound decisions/judgment or take actions to prevent injury to children Responding quickly to emergencies, especially, involving children Interpersonal | Communication Skills Having compassion to provide care and assistance without judgment to troubled children Using effective communication when working with staff, other County agencies, and/or stakeholders, both orally and in writing Maintaining a positive attitude and effectively handling stress when dealing with difficult children Writing accurate data and/or reports As the incumbents are responsible for transporting children to their various activities, a valid Class C Driver's License is highly desirable. MINIMUM QUALIFICATIONS Click here for complete classification description for Group Counselor II SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications, therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Application Appraisal Panel (Weighted 100%): An Application Appraisal Panel (AAP) Subject matter experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Only the highest scoring candidates will be referred to the next step. Based on the Department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. ELIGIBLE LIST Once the assessment has been completed; HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for current and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at 714-245-6209 , or raylina.avila@ssa.ocgov.com . EEO INFORMATION EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor Trainee vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor Trainee? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor Trainee vacancies. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) ABOUT GROUP COUNSELOR TRAINEE CLASSIFICATION There is no permanent status in this class. Incumbents must successfully complete the probationary period to qualify for promotion to the Group Counselor I level or be subject to termination. WORK SCHEDULE Group Counselor Trainees work a fixed schedule (shift work) that changes every 6 months. Typical shifts include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at teodora.edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION GROUP COUNSELOR TRAINEE (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor Trainee vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor Trainee? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor Trainee vacancies. The duties of the position include but are not limited to the following: Learns to direct activities of children Assists with instructing children in standards of conduct Learns to provide crisis intervention and discipline Assists in providing the children a safe, secure environment Checks for and reports illnesses Learns to assists in formulation of case treatment plans for assigned children with participation of child, other counselors, and Social Services Workers Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) ABOUT GROUP COUNSELOR TRAINEE CLASSIFICATION There is no permanent status in this class. Incumbents must successfully complete the probationary period to qualify for promotion to the Group Counselor I level or be subject to termination. WORK SCHEDULE Group Counselor Trainees work a fixed schedule (shift work) that changes every 6 months. Typical shifts include 6:30 a.m. to 2:30 p.m. and 2:30 p.m. to 10:30 p.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a child care facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restraint Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Maintain a calm demeanor De-escalate emotionally charged youth Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor Trainee PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor Trainee. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at teodora.edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange, California, United States
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor, Nights? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor, Nights vacancies. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at teodora.edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION GROUP COUNSELOR, NIGHTS (Regular and Extra Help Positions) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase THIS RECRUITMENT IS OPEN TO THE PUBLIC. This recruitment is being held to establish an open eligible list to fill current and future Group Counselor, Nights vacancies within Social Services Agency. This recruitment will be open for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Applicants are encouraged to apply immediately. Do you have what it takes to be a Group Counselor, Nights? The Social Services Agency (SSA), Orangewood Children and Family Center (OCFC) is seeking qualified candidates to fill current and future Group Counselor, Nights vacancies. The duties of the position include but are not limited to the following: Learns to provide crisis intervention and discipline Supervises dependent children during awakening, in dressing and in preparing their sleeping area for the day Monitors children's sleep and safety Fills out the required documentation such as observations of children Checks for and reports illnesses Learns to keep routine of log of activity Learns to prepare case records, development assessments, care plans, log entries and special incident reports in compliance with applicable regulations Learns to file information in case folders, extracts information for routine reports, totals and averages daily individual and unit grade Works cooperatively and effectively with a multidisciplinary team of professionals Assists with general housekeeping Click here for additional information about the job duties. The Orangewood Children and Family Center (OCFC) is a Temporary Shelter Care Facility, operated and owned by the County of Orange, Social Services Agency for children who have been abused, abandoned and/or neglected. Watch the video here to learn more about County of Orange, Social Services Agency. Click here to learn more about Orangewood Children and Family Center (OCFC) WORK SCHEDULE Group Counselor, Nights typical shift is 10:30 p.m. to 6:30 a.m. and include weekends, holidays, and on emergency basis as needed. CANDIDATES ORIENTATION Batches of candidates passing the assessment will be invited to a virtual orientation. The orientation will cover the nature and expectations of the job. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have experience working in a childcare facility, group home, institutions, or similar type of work setting. Candidate who possesses a valid Child Development Associate (CDA) credential and a valid CA Driver's License is highly desired. In addition, candidates will also demonstrate experience in the following competencies: Technical Skills | Knowledge of Title 22 Regulations Recreational children programs and activities Crisis intervention techniques Proper methods of physical restrain Engage and interact with children Monitor and supervise children in a group home Utilize Microsoft Word, Excel, and Outlook Safety Ensure children’s safety and maintain a safe and positive environment Follow safety protocols and procedures Manage stress and maintain self-control during emergency or disturbance Report safety concerns efficiently Communication Skills Communicate effectively both orally and in writing Listen actively Interact with children in a positive tone and manner Communicate effectively with children and others in emotionally charged situation Display a willingness to work with troubled and special needs children Interpersonal Skills Keep a calm demeanor Handle emotionally charge children Knows how to listen without judgment Genuine and empathetic Trustworthy Energetic and enthusiastic when working with children Dependable and reliable Critical Thinking Skills Respond to crisis/emergencies using positive interventions Work independently and take initiative Adjust appropriately for different ages of each child Make sound judgments, actions or decisions to prevent injury Alert and mindful of children’s safety Teamwork Maintain an open and approachable manner Build rapport with others SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. MINIMUM QUALIFICATIONS Click here to view the complete classification description for Group Counselor, Nights . PHYSICAL AND MENTAL REQUIREMENTS & ENVIRONMENTAL AND WORKING CONDITIONS Click here to view the Physical and Mental Requirements and Environmental Conditions for Group Counselor, Nights. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application and supplemental materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment(s): (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more online assessment(s) covering job related skills and competencies needed for this position. Only the most successful applicants will move forward to the next step in the recruitment process. Orientation (Refer/ Non-Refer) Candidates who pass the online assessment will be invited to a mandatory orientation which will provide information on the realities of the job. The orientation is usually scheduled in the evening hours between 5:00 and 8:00 p.m. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List: Once the competitive process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Dori Edles at teodora.edles@ssa.ocgov.com or (714) 245-6084. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION MEDICAL ASSISTANT - CORRECTIONAL HEALTH SERVICES In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Medical Assistant vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The Adult CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. THE OPPORTUNITY The Medical Assistant opportunity is focused in performing non-invasive routine technical support in correctional ambulatory care clinics and performing other job duties which include but are not limited to: Working with medical providers (onsite and telemedicine/telepsychiatry) and patients Filing, organizing and maintaining patient health records and medical applications Preparing and reviewing health records prior to medical exams Preparing inmate patients for examination by taking vital signs, performing Snellen exams, height/weight measurements, pregnancy screening and other data collection as needed Assisting OB/GYN provider with exams for routine pregnancy and women's health exams Assisting with intake and screening of new jail bookings Transcribing medical orders, and inputting data into Electronic Health Record (EHR) system Cleaning and stocking treatment areas Administering one-time doses of medication ordered by prescribers, including oral and injectable medications Performing venipuncture and collecting and preparing other lab specimens as ordered Performing electrocardiogram (EKG's), tuberculosis skin testing (PPD), blood glucose monitoring, and routine treatments Being able to lift, carry, push, and pull up to 50 pounds to carry "man down bag" while ascending or descending stairs or to transfer/turn patients Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. Please note, some positions may require availability to work night shifts. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate must be able to work in varied clinical settings such as women's health, obstetrics and adult general practice. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Using Microsoft Word, Excel, PowerPoint and Outlook proficiently Electronic Health Records (EHR) systems Administering oral medications with accuracy Obtaining and documenting baseline vital signs, height and weight Collecting routine laboratory specimens, including but not limited to: blood and urine collection, pap smears, blood glucose testing and Sexually Transmitted Diseases (STD) lab screening Placing of PPD, obtaining EKG's, removing sutures and splints, performing ear lavage, dressing and caring for patient's wound and other routine treatments Maintaining treatment area and medical files accordingly Communication and Collaboration: Communicating effectively and clearly both verbally and in writing Building and maintaining effective and collaborative working relationships with ACHS staff, Orange County Sheriff's Department personnel and other professional staff members Reporting patient's relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Being constantly aware of professional boundaries when communicating with patients Respecting background diversity when working with patients Adaptability and Safety: Working effectively in a changing and stressful environment, and making adjustments as necessary Demonstrating resiliency, tenacity and maintaining energy while continuously provide compassionate care to fulfill ACHS responsibilities Maintaining awareness of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security when assisting medical staff or providing care to medical and mental health patients at all times SPECIAL QUALIFICATIONS/REQUIREMENTS Candidates must possess valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing Candidates must possess a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture, by date of appointment Candidates are required to possess a current and valid Cardiopulmonary Resuscitation (CPR) certification by the date of appointment Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for the Medical Assistant classification as well as the physical requirements. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shifts, assigned to work every other weekends, and work holidays as needed in these 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, and will be exposed to profanity and/or anti-social behavior.There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Unproctored) | Multiple-Choice (Weighted 100%): Applicants who meet desirable qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION MEDICAL ASSISTANT - CORRECTIONAL HEALTH SERVICES In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment is being held to establish an Open Eligible List to fill current and future Medical Assistant vacancies within Health Care Agency, Correctional Health Services. The eligible list established may also be used to fill similar classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will remain open on a continuous basis for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES The Correctional Health Services (CHS) program is comprised of two separate entities. One is for the adult inmates and the other is for the juveniles. The Adult CHS program provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. The Juvenile Health Services program has two clinics-Juvenile Hall Health Clinic and Orangewood Family Health Clinic. THE OPPORTUNITY The Medical Assistant opportunity is focused in performing non-invasive routine technical support in correctional ambulatory care clinics and performing other job duties which include but are not limited to: Working with medical providers (onsite and telemedicine/telepsychiatry) and patients Filing, organizing and maintaining patient health records and medical applications Preparing and reviewing health records prior to medical exams Preparing inmate patients for examination by taking vital signs, performing Snellen exams, height/weight measurements, pregnancy screening and other data collection as needed Assisting OB/GYN provider with exams for routine pregnancy and women's health exams Assisting with intake and screening of new jail bookings Transcribing medical orders, and inputting data into Electronic Health Record (EHR) system Cleaning and stocking treatment areas Administering one-time doses of medication ordered by prescribers, including oral and injectable medications Performing venipuncture and collecting and preparing other lab specimens as ordered Performing electrocardiogram (EKG's), tuberculosis skin testing (PPD), blood glucose monitoring, and routine treatments Being able to lift, carry, push, and pull up to 50 pounds to carry "man down bag" while ascending or descending stairs or to transfer/turn patients Candidates must attach to their application a current and valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing. This position also requires a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture and a valid CPR (Cardiopulmonary Resuscitation) - AHA healthcare provider card, by date of appointment. Please note, some positions may require availability to work night shifts. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate must be able to work in varied clinical settings such as women's health, obstetrics and adult general practice. In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrates the following competencies: Technical Knowledge | Technical Experience Health Insurance Portability and Accountability Act (HIPAA) guidelines to protect client's confidential and sensitive healthcare information Using Microsoft Word, Excel, PowerPoint and Outlook proficiently Electronic Health Records (EHR) systems Administering oral medications with accuracy Obtaining and documenting baseline vital signs, height and weight Collecting routine laboratory specimens, including but not limited to: blood and urine collection, pap smears, blood glucose testing and Sexually Transmitted Diseases (STD) lab screening Placing of PPD, obtaining EKG's, removing sutures and splints, performing ear lavage, dressing and caring for patient's wound and other routine treatments Maintaining treatment area and medical files accordingly Communication and Collaboration: Communicating effectively and clearly both verbally and in writing Building and maintaining effective and collaborative working relationships with ACHS staff, Orange County Sheriff's Department personnel and other professional staff members Reporting patient's relevant medical information to nursing and medical staff efficiently Providing effective customer service when communicating in person or on the phone Being constantly aware of professional boundaries when communicating with patients Respecting background diversity when working with patients Adaptability and Safety: Working effectively in a changing and stressful environment, and making adjustments as necessary Demonstrating resiliency, tenacity and maintaining energy while continuously provide compassionate care to fulfill ACHS responsibilities Maintaining awareness of any environmental hazards while working inside the jail facility Being alert and aware of personal safety and security when assisting medical staff or providing care to medical and mental health patients at all times SPECIAL QUALIFICATIONS/REQUIREMENTS Candidates must possess valid Medical Assistant Certification by an institution or instructor authorized to provide Medical Assistant training pursuant to the standards established by the California Division of Licensing Candidates must possess a valid certification as phlebotomist or certificate of completion of the course requirements for venipuncture and skin puncture, by date of appointment Candidates are required to possess a current and valid Cardiopulmonary Resuscitation (CPR) certification by the date of appointment Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications for the Medical Assistant classification as well as the physical requirements. ENVIRONMENTAL CONDITIONS Will be required to work in a locked facility with adult inmates, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shifts, assigned to work every other weekends, and work holidays as needed in these 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, and will be exposed to profanity and/or anti-social behavior.There is a no hostage policy for the Orange County Jail. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified applicants for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Online Assessment (Unproctored) | Multiple-Choice (Weighted 100%): Applicants who meet desirable qualifications will be invited to participate in one or more job-related assessments. Applicants will be notified of their test date and access code, if applicable. Only the most qualified applicants will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Gazala Yerunkar at (714) 834-3205 or GYerunkar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST - ADULT In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY Adult and Older Adult Behavioral Health Services (AOABH) provides recovery-oriented behavioral health services and episodic treatment services through a range of outpatient and residential treatment programs which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults who have a serious and persistent mental disorder and/or substance abuse disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. This position provides direct client care and may also provide supervision to an on-site Behavioral Health Nurse Practitioner. The population served consists of adults ages 18 and up impacted by a chronic and persistent mental illness and their families. Services include: assessment, evaluation, collateral therapy, individual and group therapy, substance abuse treatment, medication support, rehabilitation, linkage and consultation, placement, plan development and crisis intervention. AOABH also provides HIV education, pre- and post-test counseling, drug counseling and testing; outreach to schools and the general community. Specialized programs include: residential care and housing, services for pregnant and parenting women, methadone maintenance and detoxification, treatment of substance use disorder with co-occurring mental illness, and Collaborative Court Programs. AOABH provides a range of outpatient and inpatient services for county residents who have a serious and persistent mental disorder. Inpatient services include: acute psychiatric inpatient treatment program, program administration and utilization case management of the Medi-Cal Mental Health Managed Care Plan, Allied Behavioral Care (ABC). The specialized outpatient Crisis Stabilization Unit (CSU) provides 24-hour crisis stabilization, hospital diversion, and referral access to ABC acute psychiatric inpatient services. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be familiar with recovery oriented services, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alfredo Salazar (714) 834-5304 or Alsalazar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST - ADULT In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY Adult and Older Adult Behavioral Health Services (AOABH) provides recovery-oriented behavioral health services and episodic treatment services through a range of outpatient and residential treatment programs which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults who have a serious and persistent mental disorder and/or substance abuse disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. This position provides direct client care and may also provide supervision to an on-site Behavioral Health Nurse Practitioner. The population served consists of adults ages 18 and up impacted by a chronic and persistent mental illness and their families. Services include: assessment, evaluation, collateral therapy, individual and group therapy, substance abuse treatment, medication support, rehabilitation, linkage and consultation, placement, plan development and crisis intervention. AOABH also provides HIV education, pre- and post-test counseling, drug counseling and testing; outreach to schools and the general community. Specialized programs include: residential care and housing, services for pregnant and parenting women, methadone maintenance and detoxification, treatment of substance use disorder with co-occurring mental illness, and Collaborative Court Programs. AOABH provides a range of outpatient and inpatient services for county residents who have a serious and persistent mental disorder. Inpatient services include: acute psychiatric inpatient treatment program, program administration and utilization case management of the Medi-Cal Mental Health Managed Care Plan, Allied Behavioral Care (ABC). The specialized outpatient Crisis Stabilization Unit (CSU) provides 24-hour crisis stabilization, hospital diversion, and referral access to ABC acute psychiatric inpatient services. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be familiar with recovery oriented services, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. Bilingual skills are highly desirable, especially in Spanish or Vietnamese. Also, the ideal candidate should have substantial knowledge and practical experience directly related to: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once the applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Alfredo Salazar (714) 834-5304 or Alsalazar@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST - CHILD In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY: In Children, Youth and Prevention Services there are a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth, and their families impacted by mental illness and substance use disorders. Children, Youth and Prevention Services has four major areas of service: 1) Regional outpatient clinics (including intensive community based recovery oriented services), 2) Services delivered in the field to youth in the Juvenile Justice system, 3) 24/7 crisis services, and 4) Prevention and Intervention. All programs strive to provide high quality, evidence-based services in a system that addresses the specific and unique needs of the individual and their support systems. Those served by Children, Youth and Prevention Services come from a variety of cultures and diverse backgrounds. As a Psychiatrist, your role will include collaborating with a team of professionals both within the Health Care Agency, and with other County agencies with whom the programs partner to ensure comprehensive care is provided.Click here for more information about Children, Youth & Prevention Services DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be American Board of Psychiatry and Neurology certified in child and adolescent psychiatry or have completed a two year fellowship in child and adolescent psychiatry, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. The population served consists of children, youth, and transitional age youth ages 0 through 25. Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Janeth Boudreaux at (714) 834-2217 or jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST - CHILD In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Board Certification pay: Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly Other Additional Premium Pays This recruitment will be open for a minimum of five business days and will remain open on a continuous basis until 11:59 p.m. (P.S.T.) on the day the County's needs are met. This recruitment is open to the public and the eligible list established through this recruitment will be used to fill current and future Psychiatrist positions within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications. THE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated county in California. At the County, you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. Over the years, Orange County has established a reputation as an innovative leader among local governments and serves over 3,000,000 people who live within its 34 cities. The County of Orange is a regional service provider and planning agency whose core businesses include public safety, public health, environmental protection, regional planning, public assistance, social services and aviation. Click here for more information about County of Orange HEALTH CARE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. MENTAL HEALTH AND RECOVERY SERVICES The Mental Health and Recovery Services (MHRS) Division consists of three service areas Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE OPPORTUNITY: In Children, Youth and Prevention Services there are a variety of direct client care opportunities to serve Orange County children, youth, transitional age youth, and their families impacted by mental illness and substance use disorders. Children, Youth and Prevention Services has four major areas of service: 1) Regional outpatient clinics (including intensive community based recovery oriented services), 2) Services delivered in the field to youth in the Juvenile Justice system, 3) 24/7 crisis services, and 4) Prevention and Intervention. All programs strive to provide high quality, evidence-based services in a system that addresses the specific and unique needs of the individual and their support systems. Those served by Children, Youth and Prevention Services come from a variety of cultures and diverse backgrounds. As a Psychiatrist, your role will include collaborating with a team of professionals both within the Health Care Agency, and with other County agencies with whom the programs partner to ensure comprehensive care is provided.Click here for more information about Children, Youth & Prevention Services DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will be American Board of Psychiatry and Neurology certified in child and adolescent psychiatry or have completed a two year fellowship in child and adolescent psychiatry, have a calm and flexible demeanor, and be willing to work in a team setting. The candidate will also possess an ability to use an Electronic Health Record to monitor the individual's status, document medical services, enter orders for pharmaceuticals and laboratory studies, and determine and document medical necessity. Familiarity and ability to coordinate with other physicians providing medical care for the person is also crucial as we strive to provide safe and effective treatment with a holistic approach to one's health, which includes their physical well-being. The population served consists of children, youth, and transitional age youth ages 0 through 25. Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance abuse disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance abuse, and other major mental illnesses Treat patients with addiction and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Collaboration | Interpersonal Work collaboratively with personnel within the program, agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain effective relationships with staff, patients and others Delegate assignments to nurses, psychologists, social workers, and other personnel on treatment teams Shows interest and understands the needs, expectations, and circumstances of patients Participate in multidisciplinary team meetings Communication Prepare clear and concise medical and mental health records and reports Communicate accurately to maintain a positive attitude and effectively handle stress in dealing with difficult patients, patient's families and law enforcement personnel in a high stress environment MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year No Call Responsibilities Flexible work schedules may be available. Psychiatrist Loan Repayment Program (Psychiatrists employed at least half time in regular positions in all divisions of Mental Health and Recovery Services (MHRS) are eligible to receive up to $22,500 through the program, however, this does not include positions in Correctional Health. This program will continue as long as there are MHSA funds available. The County and/or HCA are under no obligation to continue funding this program should MHSA funding cease for this program.) PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS: Physical and Mental Characteristics : Light physical requirements. Highest level of mental aptitude required to perform complex tasks including the medical assessment, diagnosis, and treatment of behavioral health clients. Must be able to interact with and communicate with clients, other behavioral health professionals, office support staff, law enforcement staff, community partners (other physicians, community agency workers) on a continual basis. Must be able to analyze complex medical, psychological, and social situations, perform calculations germane to medical practice, analyze laboratory and other medical test results, and make treatment decisions in both routine and urgent/emergency psychiatric situations. Must be able to make decisions about the treatment of clients and direct clinic activities, including, on a regular basis, and in circumstances involving an agitated, distraught, suicidal, violent or threatening client and to model calm and effective care to the entire professional and support staff. Environmental Conditions: Ability to work in a community or correctional setting, as specified for the position. May be subjected to patients with a communicable disease and potentially hostile, violent or physically aggressive patients. May be required to travel to community areas that are potentially high crime. RECRUITMENT PROCESS: Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List: Once applications have been screened, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Janeth Boudreaux at (714) 834-2217 or jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PSYCHIATRIST Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly. Employees who are both Board Certified and certified in a subspecialty, with the certifications related to his/her assignment, shall receive the equivalent of one thousand dollars (1,000) monthly. Licensure Differential pay: Employees in this classification whose license is used to authorize the performance of duties and/or whose oversight is required for the performance of duties of a nurse practitioner or physicians assistant shall receive a licensure differential $1.60 for each hour such licensure is required. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Psychiatrist positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six (6) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY ACHS is seeking compassionate Psychiatrists to provide psychiatric medical and mental health services to mentally ill inmates within Adult Correctional Health Services (ACHS). Responsibilities of the position will include but are not limited to: Conducting psychiatric evaluations on inmates referred for examination and treatment Administering crisis management of violent and suicidal inmates Ordering and interpreting laboratory and other medical diagnostic tests Prescribing medication and monitoring for side effects and medication efficacy Producing clear and concise health records, reports and correspondence, including the use of Electronic Health Records (EHR) systems Providing oversight, consultation, training, and directing the work of Nurse Practitioners, Nurses, and other personnel assigned to work in a specialty area Collaborating with other members of the healthcare team to improve patient care DESIRABLE QUALIFICATIONS The ideal candidate will have experience working in a correctional type of setting and possess a valid Board Certification issued by the American Board of Psychiatry and Neurology. In addition, the ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance use disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance use, and other major mental illnesses Treat patients with substance use disorders and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Familiarity with local, State and Federal standards related to providing mental health and medical care in a correctional setting Communication | Collaboration Prepare clear and concise medical and mental health records and reports Work collaboratively with law enforcement personnel within the facility, police agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain a positive attitude and effectively manage dealing with difficult patients and occasionally with patients' loved ones Safety Make sound judgments, actions or decisions to prevent injury/loss of life, financial loss, and address public relations issues Stay alert and mindful of personal safety and security while giving care to mentally ill patients Expertise in estimating patient's dangerousness (e.g. suicidal, harm to others) SPECIAL QUALIFICATIONS/REQUIREMENTS Possession of a valid DEA (Drug Enforcement Agency) license for Controlled Substances Level II Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year Flexible work schedules may be available. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Please click here for the physical, mental and environmental conditions for the Psychiatrist. Additional Information: Will be required to work in a locked facility with adult inmates and/or ICE detainees, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, ICE detainees, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shift, assigned to work every other weekend, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. May be required to be on call. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION PSYCHIATRIST Correctional Health Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants may receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found ( page 18 ) shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here (page 15). Jail Supplement pay: An employee in this classification who is permanently assigned to the Central Jail/Intake/Release Center (including Correctional Medical Services), Theo Lacy Branch Jail or James Musick Facility shall receive an additional $1.50 per hour for all paid hours. Board Certification pay : Employees assigned on a regular, full-time basis in this classification, who are Board Certified, shall receive, in addition to his or her salary, the equivalent of $800 monthly. Employees who are both Board Certified and certified in a subspecialty, with the certifications related to his/her assignment, shall receive the equivalent of one thousand dollars (1,000) monthly. Licensure Differential pay: Employees in this classification whose license is used to authorize the performance of duties and/or whose oversight is required for the performance of duties of a nurse practitioner or physicians assistant shall receive a licensure differential $1.60 for each hour such licensure is required. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Psychiatrist positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. HEALTH CARE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six (6) service areas - Administrative and Financial, Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health and Public Health - is committed to meeting the health needs of the diverse Orange County community. CORRECTIONAL HEALTH SERVICES Correctional Health Services (CHS) is comprised of two separate entities. Adult Correctional Health (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities. Juvenile Health Services (JHS) provides medical, nursing, dental and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) Departments. THE OPPORTUNITY ACHS is seeking compassionate Psychiatrists to provide psychiatric medical and mental health services to mentally ill inmates within Adult Correctional Health Services (ACHS). Responsibilities of the position will include but are not limited to: Conducting psychiatric evaluations on inmates referred for examination and treatment Administering crisis management of violent and suicidal inmates Ordering and interpreting laboratory and other medical diagnostic tests Prescribing medication and monitoring for side effects and medication efficacy Producing clear and concise health records, reports and correspondence, including the use of Electronic Health Records (EHR) systems Providing oversight, consultation, training, and directing the work of Nurse Practitioners, Nurses, and other personnel assigned to work in a specialty area Collaborating with other members of the healthcare team to improve patient care DESIRABLE QUALIFICATIONS The ideal candidate will have experience working in a correctional type of setting and possess a valid Board Certification issued by the American Board of Psychiatry and Neurology. In addition, the ideal candidate will possess the following core competencies: Technical Knowledge | Technical Experience Perform prevention, diagnosis, and treatment of seriously mentally ill (SMI) patients Clear patients from acute mental crisis (e.g. schizophrenia, affective disorder, anxiety disorder, substance use disorder, childhood mental disorder, and depression) Provide care during psychiatric emergencies, including life-support measures and stabilization of mentally ill patients Respond and manage patients experiencing mood swings, anxiety, anger, substance use, and other major mental illnesses Treat patients with substance use disorders and drug withdrawal by recognizing all of the following withdrawal symptoms: Emotional, Physical, Dangerous, Post-Acute Implement psychiatric treatment guidelines to meet state and federal mandates Demonstrate thorough knowledge of the predictors of physical aggression in psychiatric patients Familiarity with local, State and Federal standards related to providing mental health and medical care in a correctional setting Communication | Collaboration Prepare clear and concise medical and mental health records and reports Work collaboratively with law enforcement personnel within the facility, police agencies from the community, patient's families, court personnel, community hospital staff, other County agencies, and hospitals Maintain a positive attitude and effectively manage dealing with difficult patients and occasionally with patients' loved ones Safety Make sound judgments, actions or decisions to prevent injury/loss of life, financial loss, and address public relations issues Stay alert and mindful of personal safety and security while giving care to mentally ill patients Expertise in estimating patient's dangerousness (e.g. suicidal, harm to others) SPECIAL QUALIFICATIONS/REQUIREMENTS Possession of a valid DEA (Drug Enforcement Agency) license for Controlled Substances Level II Candidates must NOT have felony convictions or be on any form of probation Candidates are required to pass a comprehensive background investigation prior to a formal offer and acceptance of employment and maintain background investigation to the satisfaction of the Orange County Sheriff-Coroner. Completing a Personal History Form, interviewing with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.)) The Correctional facilities are a 24 hour, 7 day a week operation, incumbents must be able to work on weekends, evenings, night shifts and holidays MINIMUM QUALIFICATIONS: Please click here for the minimum qualifications for Psychiatrist. ADDITIONAL COMPENSATION: Five (5) days Continuing Medical Education paid leave per year. Educational and Professional Reimbursement of $10,000 per year Flexible work schedules may be available. PHYSICAL, MENTAL AND ENVIRONMENTAL CONDITIONS Please click here for the physical, mental and environmental conditions for the Psychiatrist. Additional Information: Will be required to work in a locked facility with adult inmates and/or ICE detainees, and/or youth who are in protective custody/incarcerated youth, who have multiple and complex health, social and psycho-social needs; may work with inmates, ICE detainees, or youth who have communicable diseases and/or behavioral health issues; may be assigned to evening or night shift, assigned to work every other weekend, and to work holidays as needed as the institutions are a 24 hour, 7 day a week facilities and coverage is essential. The environment can also be noisy and at times chaotic, will be exposed to profanity and/or anti-social behavior. There is a no hostage policy for the Orange County Jail. May be required to be on call. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all applications to identify qualified applicants. After screening, only those applicants who meet the minimum qualifications will be referred to the next step in the selection procedures. Candidates will receive notification via e-mail of further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List | Score Groups : Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Claudia Curiel at(714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH ANALYST III (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. FIRST ROUND OF CONSIDERATION: Sunday, November 6, 2022, at 11:59 PM (PST) This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst III positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles, and assist victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst III who, under the direction and guidance of a Senior Research Analyst and/or Research Analyst IV, will be responsible for the collection, entry, validation, and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine and ad hoc reports with timely deadlines; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst III establishes and collaborates on developing effective working relationships with non-sworn staff (i.e., clerical, IT, etc.), probation officers, supervising deputy probation officers, division directors, and partner agencies regarding information and data collection (i.e. monitor quality control; interpreting & recording of key data in Probation's Integrated Case Management System (ICMS). Finally, this position may be assigned as a liaison to county and statewide agencies with regard to clarifying information/data being submitted to these agencies. The Research Analyst III will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Interpret and record key data from the Department’s Integrated Case Management System (ICMS), OC Courts Vision, Department of Justice (DOJ) Juvenile Court and Probation Statistical System (JCPSS) and other case management systems Enter data into various databases and perform quality assurance Perform statistical analysis and summarize the results into charts, tables, and reports Support State or grant-funded evaluation projects (i.e., Juvenile Justice Crime Prevention Act, SB678, AB109, etc.), collect and enter data, maintain records, prepare and submit outcome reports Respond to data requests from management, operations staff, other County agencies, and external agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (3) three years’ experience in conducting applied research, preferably in a criminal justice or social science setting, and will also possess a bachelor’s degree in statistics, criminal justice, sociology, psychology, or other related social science field. The ideal candidate will possess experience in the various methods of organizing statistical information into reports, tables, charts, graphs, and using statistical analysis software applications such as Statistical Package for the Social Sciences (SPSS), as well as Microsoft Excel, Word, PowerPoint, and Access. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and experience with statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Methods of data extraction, quality assurance, and management Ability to follow written procedures of existing projects while eventually improving processes for efficiency Knowledge of evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, Microsoft SQL Server RELATIONSHIP BUILDING AND INTERPERSONAL SKILLS Establishing and maintaining productive relationships with research staff, management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Ability to work collaboratively with research staff and program operations staff while focusing on outcomes and accomplishments Interacting professionally with a variety of professionals and responding in a timely manner ORAL / WRITTEN COMMUNICATION SKILLS Communicating and interacting effectively with all levels of staff and managers Presenting statistical information in a "non-technical" manner to an audience both verbally and in written form Writing clearly and concisely; demonstrating proofreading and editing skills, composing informative memos, e-mails, formal correspondence, reports, and other documents MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst III classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and rate all application materials for job knowledge, competencies, and related experience described above. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION RESEARCH ANALYST III (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. FIRST ROUND OF CONSIDERATION: Sunday, November 6, 2022, at 11:59 PM (PST) This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst III positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles, and assist victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst III who, under the direction and guidance of a Senior Research Analyst and/or Research Analyst IV, will be responsible for the collection, entry, validation, and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine and ad hoc reports with timely deadlines; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst III establishes and collaborates on developing effective working relationships with non-sworn staff (i.e., clerical, IT, etc.), probation officers, supervising deputy probation officers, division directors, and partner agencies regarding information and data collection (i.e. monitor quality control; interpreting & recording of key data in Probation's Integrated Case Management System (ICMS). Finally, this position may be assigned as a liaison to county and statewide agencies with regard to clarifying information/data being submitted to these agencies. The Research Analyst III will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Interpret and record key data from the Department’s Integrated Case Management System (ICMS), OC Courts Vision, Department of Justice (DOJ) Juvenile Court and Probation Statistical System (JCPSS) and other case management systems Enter data into various databases and perform quality assurance Perform statistical analysis and summarize the results into charts, tables, and reports Support State or grant-funded evaluation projects (i.e., Juvenile Justice Crime Prevention Act, SB678, AB109, etc.), collect and enter data, maintain records, prepare and submit outcome reports Respond to data requests from management, operations staff, other County agencies, and external agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (3) three years’ experience in conducting applied research, preferably in a criminal justice or social science setting, and will also possess a bachelor’s degree in statistics, criminal justice, sociology, psychology, or other related social science field. The ideal candidate will possess experience in the various methods of organizing statistical information into reports, tables, charts, graphs, and using statistical analysis software applications such as Statistical Package for the Social Sciences (SPSS), as well as Microsoft Excel, Word, PowerPoint, and Access. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and experience with statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Methods of data extraction, quality assurance, and management Ability to follow written procedures of existing projects while eventually improving processes for efficiency Knowledge of evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, Microsoft SQL Server RELATIONSHIP BUILDING AND INTERPERSONAL SKILLS Establishing and maintaining productive relationships with research staff, management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Ability to work collaboratively with research staff and program operations staff while focusing on outcomes and accomplishments Interacting professionally with a variety of professionals and responding in a timely manner ORAL / WRITTEN COMMUNICATION SKILLS Communicating and interacting effectively with all levels of staff and managers Presenting statistical information in a "non-technical" manner to an audience both verbally and in written form Writing clearly and concisely; demonstrating proofreading and editing skills, composing informative memos, e-mails, formal correspondence, reports, and other documents MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst III classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all application materials to identify qualified candidates. After the screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and rate all application materials for job knowledge, competencies, and related experience described above. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION RESEARCH ANALYST IV (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. FIRST ROUND OF CONSIDERATION: Sunday, July 24, 2022, at 11:59 PM (PDT) Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst IV positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles and assisting victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst IV who will be responsible for the collection, entry, validation and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine reports; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst IV establishes and collaborates effective working relationships with probation officers, clerical staff, supervising deputy probation officers, division directors, and partner agencies to prepare for and conduct program/project evaluations. Finally, this position requires extensive research skills, knowledge of the unique limitations in conducting research on potentially vulnerable populations (supervised adult and juvenile offenders), and knowledge of and background in criminal justice. The Research Analyst IV will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Build evaluation databases; write SQL queries to extract data from the Integrated Case Management System (ICMS), and complete data entry and perform quality assurance. Perform statistical analysis and summarize the results of the analysis into charts, tables, and reports Manage State or grant-funded evaluation projects (Juvenile Justice Crime Prevention Act, SB678, and others), collect and enter data, maintain records, prepare and submit outcome reports Prepare executive briefings for Probation’s management team, present study findings at meetings and conferences Respond to data requests from management, operations staff, other County agencies, and outside agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (4) four years’ experience in conducting applied research preferably in a criminal justice or social science setting and will also possess a Bachelor's degree or higher in criminal justice, sociology, psychology, or other related social science field. The ideal candidate will have extensive knowledge of evaluation methods, research design, and statistical analysis with the ability to organize statistical information at both the program and individual client level. In addition, the ideal candidate will possess experience in the various methods of organizing statistical information into reports using tables, charts, and/or graphs. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and hands-on experience with complex statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Conduct complex professional/technical research and analysis, such as, descriptive and inferential statistics, including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and variability criteria, and regression analysis Gathers, analyzes, researches, interprets, and applies relevant data skillfully to respond in creative ways to achieve measurable results Methods of data extraction, quality assurance, and management OC Probation’s Integrated Case Management System (ICMS) including underlying tables Evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform complex statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, PowerBI, ArcGIS and Microsoft SQL Server Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Probation department LEADERSHIP, INTERPERSONAL SKILLS Establishing and maintaining productive relationships with all levels of management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Working collaboratively with research staff and program operations staff when developing evaluation plans and determining appropriate outcomes Identifying with the larger organizational team and the role required; sharing resources, responding to requests from other parts of the organizations, and supporting the Agency's agenda Demonstrates good judgment; accurately define problems/issues, and evaluates and recommends solutions COMMUNICATION SKILLS Communicating and interacting both verbally and in writing with all levels of staff and managers Presenting complex statistical information in a "non-technical" manner to an audience both verbally and in written form MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify the most qualified applicants. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Completion of a background investigation to the satisfaction of the County may be required. Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all applications and supplemental responses to identify candidates with qualities that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Therefore, you are strongly encouraged to be detailed and thorough in demonstrating your qualifications . Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION RESEARCH ANALYST IV (LAW ENFORCEMENT) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, or until the needs of the Department are met. FIRST ROUND OF CONSIDERATION: Sunday, July 24, 2022, at 11:59 PM (PDT) Qualified applicants are encouraged to apply immediately. This recruitment will establish an open eligible list. This list will be used to fill current and future Research Analyst IV positions within the County of Orange. The current vacancy is within OC Probation . This recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. PROBATION DEPARTMENT OC Probation assists the criminal justice system in Orange County, California by making a safer Orange County through positive change. Under the direction of the Chief Probation Officer, the Probation Department is comprised of three bureaus: Adult Operations, Juvenile Operations and Operations Support. As a public safety agency, the Department serves the community using efficient and research supported corrections practices to reduce crime, assist the Courts in managing clients, promoting lawful and productive lifestyles and assisting victims. You can learn more about the OC Probation Department by clicking here. THE OPPORTUNITY The Probation Department is seeking a Research Analyst IV who will be responsible for the collection, entry, validation and analysis of criminal justice data for evaluation and reporting purposes. General duties include the following: production of routine reports; evaluation of various juvenile and adult intervention programs; preparation of information to respond to special requests from other divisions within the Probation Department as well from other county agencies. The Research Analyst IV establishes and collaborates effective working relationships with probation officers, clerical staff, supervising deputy probation officers, division directors, and partner agencies to prepare for and conduct program/project evaluations. Finally, this position requires extensive research skills, knowledge of the unique limitations in conducting research on potentially vulnerable populations (supervised adult and juvenile offenders), and knowledge of and background in criminal justice. The Research Analyst IV will be expected to: Collaborate with staff/managers to design evaluation plans in order to determine program effectiveness Build evaluation databases; write SQL queries to extract data from the Integrated Case Management System (ICMS), and complete data entry and perform quality assurance. Perform statistical analysis and summarize the results of the analysis into charts, tables, and reports Manage State or grant-funded evaluation projects (Juvenile Justice Crime Prevention Act, SB678, and others), collect and enter data, maintain records, prepare and submit outcome reports Prepare executive briefings for Probation’s management team, present study findings at meetings and conferences Respond to data requests from management, operations staff, other County agencies, and outside agencies DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least (4) four years’ experience in conducting applied research preferably in a criminal justice or social science setting and will also possess a Bachelor's degree or higher in criminal justice, sociology, psychology, or other related social science field. The ideal candidate will have extensive knowledge of evaluation methods, research design, and statistical analysis with the ability to organize statistical information at both the program and individual client level. In addition, the ideal candidate will possess experience in the various methods of organizing statistical information into reports using tables, charts, and/or graphs. In addition, the ideal candidate will possess extensive experience and/or knowledge in the following competencies: TECHNICAL EXPERTISE Understanding of and hands-on experience with complex statistical analysis, research design, and methods of organizing information into reports using tables, charts and graphs Conduct complex professional/technical research and analysis, such as, descriptive and inferential statistics, including probability theory, sampling techniques, statistical correlation, frequency distribution, reliability and variability criteria, and regression analysis Gathers, analyzes, researches, interprets, and applies relevant data skillfully to respond in creative ways to achieve measurable results Methods of data extraction, quality assurance, and management OC Probation’s Integrated Case Management System (ICMS) including underlying tables Evidence-based practices as it relates to criminal justice Utilize SPSS or other statistical software to perform complex statistical analysis Utilize the following software applications: Microsoft Word, Excel, PowerPoint, Access, PowerBI, ArcGIS and Microsoft SQL Server Knowledge of current Federal, State, and local legislation, policies, regulations and issues that pertain to the Probation department LEADERSHIP, INTERPERSONAL SKILLS Establishing and maintaining productive relationships with all levels of management, peers, and staff within the department and other agencies Involving others as appropriate and gathering information from a variety of sources Working collaboratively with research staff and program operations staff when developing evaluation plans and determining appropriate outcomes Identifying with the larger organizational team and the role required; sharing resources, responding to requests from other parts of the organizations, and supporting the Agency's agenda Demonstrates good judgment; accurately define problems/issues, and evaluates and recommends solutions COMMUNICATION SKILLS Communicating and interacting both verbally and in writing with all levels of staff and managers Presenting complex statistical information in a "non-technical" manner to an audience both verbally and in written form MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Research Analyst IV classification. SPECIAL QUALIFICATIONS The Probation Department requires that all candidates undergo an extensive background investigation process, to the satisfaction of the Department. Candidates must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background investigation. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify the most qualified applicants. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Completion of a background investigation to the satisfaction of the County may be required. Application Screening (Refer/Non-Refer) Human Resource Services (HRS) will screen all applications and supplemental responses to identify candidates with qualities that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Resumes will not be accepted and/or screened in lieu of applications during the application screening step, therefore, you will need to demonstrate your qualifications on your application. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Therefore, you are strongly encouraged to be detailed and thorough in demonstrating your qualifications . Only the most successful candidates will be placed on the eligible list. Based on the department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. (Download PDF reader) ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Aerie de la Cruz at (714) 645-7051 or patricia.delacruz@prob.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL SERVICES SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public. It will be open for a minimum of five (5) business days and will remain open until the needs of the County are met. The current vacancies are with the Social Services Agency. Applicants are encouraged to apply immediately. This recruitment will establish an Openeligible list and will be used to fill current and future Senior Social Services Supervisor vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Senior Social Services Supervisors are responsible for supervising and training staff; planning, developing, and coordinating the workload of staff; and the development of complex social services programs which provide for the welfare of children, elder and dependent adults, or public conservatees. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Master's degree in Social Work, Psychological Counseling, Gerontology, or closely related behavioral science. Moreover, the ideal candidate will have extensive knowledge and/or experience in the following: Successfully leading a team or unit through coaching, mentoring, rewarding, and guiding staff through changes in workload, priorities, and legal mandates Utilizing principles and techniques of supervision relating to training, direction, and evaluation of staff Accurately interpreting and applying relevant data, policy, and procedure to achieve desired results and focused on achieving Agency goals Analyzing problems and proposing solutions within available resources while dealing with multiple priorities Communicating effectively both orally and in writing MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Social Services Supervisor classification. SPECIAL QUALIFICATIONS For some Programs, a Master of Social Work Degree may be required. Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS The County of Orange is committed to providing a means for candidates who may have a disability to identify areas in which they may request a reasonable accommodation. Click here for a description of the physical and mental requirements, which are customarily required to perform the essential job functions of this position. Candidates are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or linda.crater@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION SENIOR SOCIAL SERVICES SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public. It will be open for a minimum of five (5) business days and will remain open until the needs of the County are met. The current vacancies are with the Social Services Agency. Applicants are encouraged to apply immediately. This recruitment will establish an Openeligible list and will be used to fill current and future Senior Social Services Supervisor vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications within the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Senior Social Services Supervisors are responsible for supervising and training staff; planning, developing, and coordinating the workload of staff; and the development of complex social services programs which provide for the welfare of children, elder and dependent adults, or public conservatees. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Master's degree in Social Work, Psychological Counseling, Gerontology, or closely related behavioral science. Moreover, the ideal candidate will have extensive knowledge and/or experience in the following: Successfully leading a team or unit through coaching, mentoring, rewarding, and guiding staff through changes in workload, priorities, and legal mandates Utilizing principles and techniques of supervision relating to training, direction, and evaluation of staff Accurately interpreting and applying relevant data, policy, and procedure to achieve desired results and focused on achieving Agency goals Analyzing problems and proposing solutions within available resources while dealing with multiple priorities Communicating effectively both orally and in writing MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Social Services Supervisor classification. SPECIAL QUALIFICATIONS For some Programs, a Master of Social Work Degree may be required. Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS The County of Orange is committed to providing a means for candidates who may have a disability to identify areas in which they may request a reasonable accommodation. Click here for a description of the physical and mental requirements, which are customarily required to perform the essential job functions of this position. Candidates are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the testing/selection process. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Linda Crater at (714) 245-6123 or linda.crater@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SENIOR SOCIAL WORKER Children and Family Services Specialty In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. *********************************************************************************************************************************************************** Do you have what it takes to be a Senior Social Worker? The Children and Family Services is hiring candidates who are passionate, empathetic, resilient, and dedicated to partner with families ensuring children live in a safe, nurturing and permanent homes. ************************************************************************************************************************************************************* ABOUT THE POSITION The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as child abuse, domestic abuse violence, substance abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges. Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr The current vacancies are within the following Programs within Children and Family Services (CFS) Division programs: CFS Child Abuse & Adult Protection Hotline- The SSW in this program answers calls from the community regarding allegations of abuse/neglect to children and dependent adults. Assigned SSW's assess calls to determine if the report meets the requirement for investigation according to the law. CFS Court Programs - The SSW in this program represents Children and Family Services in Juvenile Court and makes recommendations to the Court regarding child reunification and the need for further court involvement and oversight. This position may require travel to other counties or states, depending on the youth's placement location. CFS Emergency Response - The SSW in this program responds to and investigates reports of suspected child abuse/neglect from the community to determine if abuse or neglect has occurred and to ensure the safety and well-being of children. Emergency Response programs may require On-Call shifts for after-hours coverage. In addition, depending on the needs of the department, some positions will be assigned to work in other program areas, such as; Family Preservation, Orangewood Children and Family Center (OCFC), hotline staff, and placement and assessment. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Write comprehensive reports, such as: investigation, Detention, Jurisdictional/Dispositional and Status Review reports Investigate allegations of child abuse and neglect allegations Assess the harm and risk of a child for neglect and abuse Work closely with children with ages from infant to 18 years' old and foster youth who opt to remain in care after their 18th birthday Attend and testify in criminal, probate, family law or juvenile court hearings Case management activities Work with stakeholders such as law enforcement, Health Care Agency, Probation, attorneys, community partners, medical professionals, therapists, educators, etc. Conduct state mandated monthly contacts and court ordered family visitations In addition, depending on the work assignment, candidates hired as SSW may or will: Lift a child or transport a child to a designated location Respond to cases within Orange County as well as outside Orange County Sit for periods up to one hour or longer while driving to home visits or attending court hearings Climb flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance within the Orange County vicinity O ther Opportunities Associated with the Position Supervise SSW interns Clinical Supervision Hours WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may work a 9/80 flex schedule. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to children. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technical Knowledge/Education: Possession of a Bachelor’ degree or higher in Social Work, Child Welfare, Forensic Psychology, Sociology, Psychology, Counseling, Child Development or possession of active MFT or LCSW license Technology: Utilizing Microsoft Word, Excel, and Outlook. Learning new computer software/programs utilized by SSA. Client and Result Focus: Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality: Maintaining and safeguarding client's information for privacy. Investigation: Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and conduct an investigation in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding: Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance: Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus: Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail: Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress: Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions, practicing self-care routine to promote health and wellness Professional Integrity and Ethics: Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills: Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers. Relationship Building: Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, including such as CORE and SWIT Training. Training may also include the Dependency Investigation training, which includes: Bypass Provisions, Negotiation, Testifying and Amending Petitions. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from the California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. Application Screening: (Refer/Non-Refer) After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel | Application Rating: (Weighted 100%) Application materials will be evaluated for job knowledge, competencies, and related experience described above. Only the most successful candidates will be placed on the eligible list. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Marivel Chang at (714) 245-6111 or Marivel.Chang@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION SENIOR SOCIAL WORKER Children and Family Services Specialty In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) when the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Senior Social Worker vacancies until the next recruitment. *********************************************************************************************************************************************************** Do you have what it takes to be a Senior Social Worker? The Children and Family Services is hiring candidates who are passionate, empathetic, resilient, and dedicated to partner with families ensuring children live in a safe, nurturing and permanent homes. ************************************************************************************************************************************************************* ABOUT THE POSITION The County of Orange, Social Services Agency (SSA) Senior Social Workers (SSW) are responsible for the identification, assessment and treatment of a variety of complex social issues associated with such areas as child abuse, domestic abuse violence, substance abuse, dependency, adoptions, guardianship, protective services and individual and/or family social functioning. Senior Social Workers analyze, evaluate and treat individuals and families facing a variety of social and economic challenges. Click below video link to learn more about the Senior Social Worker position. https://f.io/buEaHaSr The current vacancies are within the following Programs within Children and Family Services (CFS) Division programs: CFS Child Abuse & Adult Protection Hotline- The SSW in this program answers calls from the community regarding allegations of abuse/neglect to children and dependent adults. Assigned SSW's assess calls to determine if the report meets the requirement for investigation according to the law. CFS Court Programs - The SSW in this program represents Children and Family Services in Juvenile Court and makes recommendations to the Court regarding child reunification and the need for further court involvement and oversight. This position may require travel to other counties or states, depending on the youth's placement location. CFS Emergency Response - The SSW in this program responds to and investigates reports of suspected child abuse/neglect from the community to determine if abuse or neglect has occurred and to ensure the safety and well-being of children. Emergency Response programs may require On-Call shifts for after-hours coverage. In addition, depending on the needs of the department, some positions will be assigned to work in other program areas, such as; Family Preservation, Orangewood Children and Family Center (OCFC), hotline staff, and placement and assessment. POSITION RESPONSIBILITIES The essential functions of the position vary according to the program assignment, which includes but are not limited to: Write comprehensive reports, such as: investigation, Detention, Jurisdictional/Dispositional and Status Review reports Investigate allegations of child abuse and neglect allegations Assess the harm and risk of a child for neglect and abuse Work closely with children with ages from infant to 18 years' old and foster youth who opt to remain in care after their 18th birthday Attend and testify in criminal, probate, family law or juvenile court hearings Case management activities Work with stakeholders such as law enforcement, Health Care Agency, Probation, attorneys, community partners, medical professionals, therapists, educators, etc. Conduct state mandated monthly contacts and court ordered family visitations In addition, depending on the work assignment, candidates hired as SSW may or will: Lift a child or transport a child to a designated location Respond to cases within Orange County as well as outside Orange County Sit for periods up to one hour or longer while driving to home visits or attending court hearings Climb flights of stairs during home visits Be exposed to unsanitary environments Work with clients who have communicable diseases, substance abuse, domestic issues, criminal history, and mental/behavioral issues Be exposed to profanity, disturbing photos, foul language, safety and health hazard, and verbal abuse from clients Work outdoors in all types of climatic conditions including inclement, very hot and/or cold weather Drive personal vehicle with a valid car insurance within the Orange County vicinity O ther Opportunities Associated with the Position Supervise SSW interns Clinical Supervision Hours WORK SCHEDULE Work schedules will vary depending on program needs. Some positions may work a 9/80 flex schedule. Some positions may also be assigned to be On-Call, evening or night shift, including weekends and holidays. Work schedules are subject to change, based on the needs of the department. SUPPLEMENTAL PAY On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay. DESIRABLE QUALIFICATIONS The ideal candidate will have experience and/or training assessing safety and risk to children. The ideal candidate will also have experience writing reports in a professional capacity. In addition, candidates will also demonstrate experience and/or training in the following competencies: Technical Knowledge/Education: Possession of a Bachelor’ degree or higher in Social Work, Child Welfare, Forensic Psychology, Sociology, Psychology, Counseling, Child Development or possession of active MFT or LCSW license Technology: Utilizing Microsoft Word, Excel, and Outlook. Learning new computer software/programs utilized by SSA. Client and Result Focus: Creating a climate of client-centered service to include confidentiality, privacy, comfort, emotional support, mutual trust and respect. Providing services without judgment to a segment of clients that need assistance. Staying clear and focused on what is expected or needs to accomplish. Record keeping and Confidentiality: Maintaining and safeguarding client's information for privacy. Investigation: Gathering information by asking appropriate questions and obtaining accurate facts. Having the knowledge/understanding of the investigation procedures and how to effectively plan and conduct an investigation in collaboration with law enforcement agencies. Critical Thinking, Decision Making and Fact Finding: Attending to all pertinent facts and ensuring that claims are backed by evidence. Showing commitment to a decision after it is made. Producing report than can be trusted. Environmental Exposure Tolerance: Having the willingness to work outdoors in all conditions, around unpleasant conditions such as extremes odors, noise, filth, dust, vermin, confined space, and combative individuals. Safety Focus: Knowing and adhering to all work safety practices/protocols, recognizing potential hazards in the work environment, and anticipating emergency by making necessary preparations. Adaptability and Attention to Detail: Adjusting quickly to changes in assignment and priorities, and willing to work irregular hours or varying work schedules. Checking report to ensure completeness and accuracy. Handling Stress: Maintaining a positive composure in the face of high workload, conflicting work demands, ambiguous assignments and interruptions/distractions, practicing self-care routine to promote health and wellness Professional Integrity and Ethics: Willing to do the difficult but right thing. Listening, Oral Communication and Writing Skills: Showing attention through verbal and non-verbal cues. Adjusting vocabulary and formality according to the audience and purpose. Writing effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers. Relationship Building: Maintaining an open and approachable manner, building rapport with others, and developing work relationships, contacts, and networks. MINIMUM QUALIFICATIONS Please review the SSW minimum qualifications by clicking here . TRAINING EXPECTATIONS The newly hired SSW must complete Induction Training for a specific assignment. This includes mandatory trainings in a classroom-type of setting, including such as CORE and SWIT Training. Training may also include the Dependency Investigation training, which includes: Bypass Provisions, Negotiation, Testifying and Amending Petitions. Vacation /time off requests may not be permitted while in training; however, the department will grant approval on a case by case basis. SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from the California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. Application Screening: (Refer/Non-Refer) After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Appraisal Panel | Application Rating: (Weighted 100%) Application materials will be evaluated for job knowledge, competencies, and related experience described above. Only the most successful candidates will be placed on the eligible list. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click link below for additional Frequently Asked Questions. Frequently Asked Questions | Human Resources Services - Orange County, California (ocgov.com) For specific information pertaining to this recruitment, please contact Marivel Chang at (714) 245-6111 or Marivel.Chang@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SOCIAL WORKER I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Social Worker I/II vacancies until the next recruitment. Unofficial transcripts must be attached if meeting qualifications with education. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Social Worker I is the entry level position of the Social Worker series. Employees are expected to acquire the experience and knowledge as a Social Worker I in order to promote to the Social Worker II level within their probation period. Social Worker II is the journey level classification. In addition, the Social Worker I/II opportunities will perform the duties depending on the areas of assignment below. Children and Family Services (CFS) - The CFS partners with families to ensure their children live in safe, nurturing and permanent homes. CalWORKs Welfare to Work - The Welfare to Work (WTW) program is designed to foster an environment of teaming between staff and partners providing services to CalWORKs and WTW participants to facilitate achievement of self-sufficiency. In Home Supportive Services (IHSS) - The IHSS Program provides domestic services, personal care, protective supervision, and paramedical services to individuals age 65 or older and to blind or disabled individuals of any age in their own homes. The purpose of the program is to allow eligible individuals to live safely at home rather than in costly and less desirable out-of-home placement facilities. Adult Protective Services (APS) - The APS is a program mandated by the State of California to accept and respond to allegations of elder and dependent adult abuse and neglect. Services include but not limited to 24-hour, 7 day a week operation of receiving telephone calls from the public and mandated reports, entering information into the County of Orange data base, dispatching social workers to the field to respond to allegations, providing crisis intervention, establishing linkages with local community agencies and providing resources to clients when deemed appropriate. WORK LOCATION: Work locations are throughout Orange County. SALARY: Social Worker I - $25.57 - $34.25 Social Worker II - $27.66 - $37.15 Supplemental Pay On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay . MINIMUM QUALIFICATIONS: Click here to read more about the job duties and qualifications for Social Worker I. Click here to read more about the job duties and qualifications for Social Worker II. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will possess a background and understanding of County social services programs, policies, rules, codes and regulations. The ideal candidate will also have the ability to maintain a valid California driver’s license for the purpose of transporting children or conduct home visits and have a county-approved mode of transportation to perform some duties. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies. Technical Knowledge l Experience: Develop, use and coordinate County and community resources to meet the needs of the clients; Testify in criminal, probate, family law or juvenile court hearings; Assess the harm and risk of a child, elder or dependent adult for neglect and abuse; Drive personal vehicle to transport children for required visitation, school of origin, therapy and educational appointments; Case management; Proficient utilizing Microsoft Excel, Word, PowerPoint and Outlook Listening, Oral Communication and Writing Skills: Show attention through verbal and non-verbal cues; Adjust vocabulary and formality according to the audience and purpose; Write effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers Handling Stress: Maintain a positive attitude and manage stress when dealing with difficult situations Critical Thinking: Plan, organize, prioritize and process work and meet deadlines in a demanding environment; Maintain and safeguard client's information for privacy; Recognize and define problems, analyze data, evaluate and select alternatives for effective resolutions Diversity l Interpersonal Skills: Demonstrate professional demeanor in behavior, appearance, and communication; Adapt and Interview effectively with people from all cultures and ethnic backgrounds; Participate in multi-disciplinary team meetings Safety Focus - Know and adhere to all work safety practices/protocols, recognize potential hazards in the work environment, and anticipate emergency by making necessary preparations SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications; therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) - Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) - The online assessment will be scored and will cover required job related, behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Alex Ochoa at (714) 245-6259 or Alex.Ochoa2@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION SOCIAL WORKER I/II In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Social Worker I/II vacancies until the next recruitment. Unofficial transcripts must be attached if meeting qualifications with education. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Social Worker I is the entry level position of the Social Worker series. Employees are expected to acquire the experience and knowledge as a Social Worker I in order to promote to the Social Worker II level within their probation period. Social Worker II is the journey level classification. In addition, the Social Worker I/II opportunities will perform the duties depending on the areas of assignment below. Children and Family Services (CFS) - The CFS partners with families to ensure their children live in safe, nurturing and permanent homes. CalWORKs Welfare to Work - The Welfare to Work (WTW) program is designed to foster an environment of teaming between staff and partners providing services to CalWORKs and WTW participants to facilitate achievement of self-sufficiency. In Home Supportive Services (IHSS) - The IHSS Program provides domestic services, personal care, protective supervision, and paramedical services to individuals age 65 or older and to blind or disabled individuals of any age in their own homes. The purpose of the program is to allow eligible individuals to live safely at home rather than in costly and less desirable out-of-home placement facilities. Adult Protective Services (APS) - The APS is a program mandated by the State of California to accept and respond to allegations of elder and dependent adult abuse and neglect. Services include but not limited to 24-hour, 7 day a week operation of receiving telephone calls from the public and mandated reports, entering information into the County of Orange data base, dispatching social workers to the field to respond to allegations, providing crisis intervention, establishing linkages with local community agencies and providing resources to clients when deemed appropriate. WORK LOCATION: Work locations are throughout Orange County. SALARY: Social Worker I - $25.57 - $34.25 Social Worker II - $27.66 - $37.15 Supplemental Pay On-Call (voluntary) pay Night shift differential pay Bilingual pay is available to positions requiring bilingual skills. Candidates must pass the bilingual exam to be eligible for the supplemental pay . MINIMUM QUALIFICATIONS: Click here to read more about the job duties and qualifications for Social Worker I. Click here to read more about the job duties and qualifications for Social Worker II. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES: The ideal candidate will possess a background and understanding of County social services programs, policies, rules, codes and regulations. The ideal candidate will also have the ability to maintain a valid California driver’s license for the purpose of transporting children or conduct home visits and have a county-approved mode of transportation to perform some duties. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following core competencies. Technical Knowledge l Experience: Develop, use and coordinate County and community resources to meet the needs of the clients; Testify in criminal, probate, family law or juvenile court hearings; Assess the harm and risk of a child, elder or dependent adult for neglect and abuse; Drive personal vehicle to transport children for required visitation, school of origin, therapy and educational appointments; Case management; Proficient utilizing Microsoft Excel, Word, PowerPoint and Outlook Listening, Oral Communication and Writing Skills: Show attention through verbal and non-verbal cues; Adjust vocabulary and formality according to the audience and purpose; Write effectively by using correct English grammar, punctuation and spelling, including producing written information that is appropriate for the intended customers Handling Stress: Maintain a positive attitude and manage stress when dealing with difficult situations Critical Thinking: Plan, organize, prioritize and process work and meet deadlines in a demanding environment; Maintain and safeguard client's information for privacy; Recognize and define problems, analyze data, evaluate and select alternatives for effective resolutions Diversity l Interpersonal Skills: Demonstrate professional demeanor in behavior, appearance, and communication; Adapt and Interview effectively with people from all cultures and ethnic backgrounds; Participate in multi-disciplinary team meetings Safety Focus - Know and adhere to all work safety practices/protocols, recognize potential hazards in the work environment, and anticipate emergency by making necessary preparations SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Resumes will not be accepted and/or screened in lieu of applications; therefore, you will need to demonstrate your qualifications on your application. Application Screening: (Refer/Non-Refer) - Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment: (Weighted 100%) - The online assessment will be scored and will cover required job related, behavioral competencies needed for this position. Only the highest scoring candidates will be referred to the next step. Eligible List: Human Resource Services (HRS) will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy, Effective 9/15/2020 The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Alex Ochoa at (714) 245-6259 or Alex.Ochoa2@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION PEER SUPPORT SPECIALIST (Mental Health Worker II) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The open eligible list established by this recruitment will be used to fill current and future Peer Support Specialist (Mental Health Worker II) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Mental Health and Recovery Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Mental Health Services Act Office, Authority and Quality Improvement Services and Children, Youth & Prevention Services, which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Adult and Older Adult (AOA) provides outpatient, recovery oriented, behavioral health services which emphasize individual needs, strengths, choices, and involvement in service planning and implementation. Adults and Older Adults who have a serious and persistent mental disorder and may have a co-occurring substance use disorder and impairment in their ability to function in the community or who have a history of recurring substantial functional impairment, hospitalization or symptoms can access services. Children and Youth Services (CYS) provides outpatient behavioral health services to Medi-Cal eligible or uninsured children and youth who need medically necessary treatment to ameliorate their mental and behavioral health conditions. CYS provides case management, assessment, individual, group and family therapy, psychological testing, psychiatric evaluation and medication support, and therapeutic behavioral services to children and youth in Orange County. Outpatient Mental Health Clinic services include assessment, evaluation, individual and group therapy, substance use disorder treatment, medication support, peer support, rehabilitation, linkage and consultation, placement, plan development, crisis intervention and specialized residential services. THE OPPORTUNITY The immediate vacancies are within the AOA and CYS program. The Peer Support Specialist (Mental Health Worker II) assigned to the AOA program will serve as a Consumer or Family Peer Support Specialist and will be responsible for outreach, education, case management, skills building workshops, clubhouse activities, referral and linkage to resources, transportation support, and other related duties. The Peer Support Specialist assigned to the CYS program will serve as a Parent Partner or Youth Partner. This position will work with children, youth and their families providing peer support services which may include individual and group skill building, referral and linkage to resources, transportation support, and other related duties. They will also work with other disciplines such as Psychiatrists, Clinical Psychologists and Behavioral Health Clinicians and as an adjunct to treatment to assist children and youth to reach their treatment goals and objectives. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will have at least one (1) year of experience providing peer support services in a behavioral health setting and/or have completed peer support training. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist consumers and their family members with their recovery journey. A past or current consumer of mental health services Providing support to an adult family member in mental health recovery As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as autism or cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise | Using Technology Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client/family and parent/caregiver (Children & Youth) services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to parent/caregiver (Children & Youth) Working with clients and parents/caregivers (Children & Youth) on life skills (e.g., coping skills, self-care, budgeting, nutrition, hygiene, managing stress, socialization, accessing and sustaining housing, obtaining transportation assistance) Coordinating services with various community resources, including assisting with paperwork needed to access resources Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers and team members in recovery principles, modeling and providing consultations Planning and facilitating meaningful social and recreational activities and projects involving clients and parents/caregivers (Children & Youth), maximizing their skills, talents, engagement, and leadership Collecting data on intervention activities, client demographics, and outcome measures. Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs, address barriers to accessing services, and assist in the development and implementation of individualized care plans Facilitating and co-facilitating wellness and recovery skills groups to target population Attending trainings to increase knowledge and staff capacity about resources, services and how to engage the target population Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships | Professional Impact Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help develop and assess vocational, educational, and other personal goals; help remove barriers to access Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Written and Oral Communication | Presentation Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varies style and tone to fit the purpose and audience Maintaining confidentiality of clients, records, and information MINIMUM QUALIFICATIONS Click here to learn more about that minimum qualifications for Mental Health Worker II. Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients/patients in emotional and occasionally hostile situations; work in an office environment and/or a secure facility; drive to community sites and to meetings; occasionally work evenings/weekends to attend meetings/special events. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal I Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. The most qualified applicants will be placed on an eligible list. (The information you provide on your application/supplemental questions will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored.) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For additional questions regarding this recruitment, please contact the recruiter, Laura Katsis at (714) 834-6724 or lkatsis@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION SECRETARY I This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately RECRUITMENT / POSITION INFORMATION The current vacancy is within the Social Services Agency. The eligible list established through this recruitment will be used to fill current and future Secretary I positions within the County of Orange until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. COUNTY OF ORANGE: Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. THE OPPORTUNITY The Secretary I will provide secretarial support and office services to the executive managers and/or administrative managers. The Secretary I will also assist supervisors by assuming a variety of administrative tasks and non-routine work. The job duties include but are not limited to the following: Screens and answers telephone calls and correspondences Transmits messages, orders and requests, both written and verbal; and maintains office controls on the progress of assignments and projects Relieves supervisor of routine personnel, budget or other operating details, such as scheduling, timekeeping and approving material and purchase requisition Schedules appointments and arranges conferences and meetings for the supervisor, prepares agenda and adjusts necessary in scheduled meeting times, completes arrangements for scheduled meetings, and makes travel arrangements Attends meetings or conferences, takes and/or summarizes notes into minutes and distributes Sets up and maintains files for records and correspondence, maintains manuals, and updates resource materials Exercises good judgment and discretion in handling confidential information Performs other work as assigned MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications, including Physical Mental, Environmental and Working Conidiations for Secretary I. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have at least two (2) years of experience performing clerical work and administrative support to the various levels of organizational management. In addition, will also possess the following core competencies: Technical Expertise/Computer Savvy Operates multiple telephone lines, computers and applicable peripheral equipment Uses Microsoft Outlook, Microsoft Word, Microsoft PowerPoint and Microsoft Excel and other software applications proficiently Conducts computer-based research utilizing various programs including the Internet Prepares agendas and minutes for departmental meetings Maintains electronic systems and generates reports Communication/Interpersonal Skills Maintains confidentiality, provides excellent customer services, and communicates effectively both orally and in writing Interacts with departmental staff, other County employees, and outside agencies/constituents with professionalism, tact and diplomacy Effectively conveys and clarifies information utilizing business grammar and punctuation Effectively follows written and oral instruction and able to give instructions to others Concisely composes written documents to convey thoughts and ideas clearly Ensures customer service satisfaction and responds timely to inquiries using effective oral and written skills Problem Solving/Judgment Exercises an appropriate sense of urgency Anticipates or recognizes the existence of a problem Effectively communicates critical information to supervisor/managers Applies sound judgement effectively to accomplish tasks Effectively utilizes and improves judgement skills to achieve an outcome or complete tasks Draws generalized conclusions based on experience and observations Exercises sound judgment and discretion with confidential information Researches, compiles, assimilates and prepares confidential and sensitive documents Maintains composure in a stressful work environment Planning/Organization Able to multitask and prioritize assignments Manages and maintains both hard and soft copy files Uses schedules, project plans, agendas, and other planning and organizing tools to accomplish tasks and meet all deadlines SPECIAL QUALIFICATIONS Social Services Agency (SSA) candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Online Assessment (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more job-related assessments. Only the most successful applicants will move forward to the next step in the recruitment process. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or cynthia.silva@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION SECRETARY I This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately RECRUITMENT / POSITION INFORMATION The current vacancy is within the Social Services Agency. The eligible list established through this recruitment will be used to fill current and future Secretary I positions within the County of Orange until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. COUNTY OF ORANGE: Orange County embraces vibrant, historic, and diverse neighborhoods, and welcomes millions of visitors per year, truly making it where the world comes to live, work, and play. Click here to learn more about the County of Orange. SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services; and over 4,300 dedicated employees, providing human services to an average of one in four Orange County residents. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. THE OPPORTUNITY The Secretary I will provide secretarial support and office services to the executive managers and/or administrative managers. The Secretary I will also assist supervisors by assuming a variety of administrative tasks and non-routine work. The job duties include but are not limited to the following: Screens and answers telephone calls and correspondences Transmits messages, orders and requests, both written and verbal; and maintains office controls on the progress of assignments and projects Relieves supervisor of routine personnel, budget or other operating details, such as scheduling, timekeeping and approving material and purchase requisition Schedules appointments and arranges conferences and meetings for the supervisor, prepares agenda and adjusts necessary in scheduled meeting times, completes arrangements for scheduled meetings, and makes travel arrangements Attends meetings or conferences, takes and/or summarizes notes into minutes and distributes Sets up and maintains files for records and correspondence, maintains manuals, and updates resource materials Exercises good judgment and discretion in handling confidential information Performs other work as assigned MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications, including Physical Mental, Environmental and Working Conidiations for Secretary I. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will have at least two (2) years of experience performing clerical work and administrative support to the various levels of organizational management. In addition, will also possess the following core competencies: Technical Expertise/Computer Savvy Operates multiple telephone lines, computers and applicable peripheral equipment Uses Microsoft Outlook, Microsoft Word, Microsoft PowerPoint and Microsoft Excel and other software applications proficiently Conducts computer-based research utilizing various programs including the Internet Prepares agendas and minutes for departmental meetings Maintains electronic systems and generates reports Communication/Interpersonal Skills Maintains confidentiality, provides excellent customer services, and communicates effectively both orally and in writing Interacts with departmental staff, other County employees, and outside agencies/constituents with professionalism, tact and diplomacy Effectively conveys and clarifies information utilizing business grammar and punctuation Effectively follows written and oral instruction and able to give instructions to others Concisely composes written documents to convey thoughts and ideas clearly Ensures customer service satisfaction and responds timely to inquiries using effective oral and written skills Problem Solving/Judgment Exercises an appropriate sense of urgency Anticipates or recognizes the existence of a problem Effectively communicates critical information to supervisor/managers Applies sound judgement effectively to accomplish tasks Effectively utilizes and improves judgement skills to achieve an outcome or complete tasks Draws generalized conclusions based on experience and observations Exercises sound judgment and discretion with confidential information Researches, compiles, assimilates and prepares confidential and sensitive documents Maintains composure in a stressful work environment Planning/Organization Able to multitask and prioritize assignments Manages and maintains both hard and soft copy files Uses schedules, project plans, agendas, and other planning and organizing tools to accomplish tasks and meet all deadlines SPECIAL QUALIFICATIONS Social Services Agency (SSA) candidates will be required to undergo a background clearance check and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Online Assessment (Weighted 100%) Applicants who meet minimum qualifications will be invited to participate in one or more job-related assessments. Only the most successful applicants will move forward to the next step in the recruitment process. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing . Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Cindy Silva at (714) 245-6216 or cynthia.silva@ssa.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Brandy Cetina at (714) 245-4580 or brandy.cetina @ssa.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION Information Processing Technician In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Information Processing Technician vacancies until the next recruitment. The current vacancy is within the Social Services Agency. This list may also be used to fill positions in similar and/or lower classifications within the County of Orange. DO YOU HAVE WHAT IT TAKES? -Type at a corrected rate from 45 to 60 words per minute - Produce a variety of difficult and complex materials - Advanced keyboarding and correction skills Click here to review Examples of Duties. THE OPPORTUNITY The current vacancies are with the Social Services Agency (SSA). Note: Some SSA positions will be assigned to work in the southern part of Orange County. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. DESIRABLE QUALIFICATIONS: The ideal candidate must demonstrate sufficient hands on experience using Microsoft Word, Excel and Outlook. MINIMUM QUALIFICATIONS Click here to view the Minimum Qualifications for the Information Processing Technician classification. SPECIAL QUALIFICATIONS (For SSA candidates only) Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (NACES). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. PHYSICAL AND MENTAL REQUIREMENTS Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone to individuals and groups; possess body mobility to stand, sit, walk, stoop, and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard and utilize office equipment. ENVIRONMENTAL AND WORKING CONDITIONS Function effectively in a standard office environment with moderate noise level. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, qualified candidates will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening: (Refer/Non-Refer) Human Resource Services (HRS) will initially screen applications for the minimum qualifications. Only those applications that meet the required qualifications will be referred to the next step. Online Assessment | Weighted 100% HRS will administer an online exam which may include a typing test and the ability to use Microsoft Word and Microsoft Excel. Click here for Online Assessment practice tests. Please note that the level of difficulty of the practice tests may not exactly reflect the level of difficulty of the test you will be asked to complete. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. Applicants will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Brandy Cetina at (714) 245-4580 or brandy.cetina @ssa.ocgov.com. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CERTIFIED PEER SUPPORT SPECIALIST (Mental Health Worker III) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The first round of consideration is Wednesday, June 5, 2024 The open eligible list established by this recruitment will be used to fill current and future Certified Peer Support Specialist (Mental Health Worker III) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Children and Youth Services, Quality Management Services, Mental Health Services Act Office, Data Analytics and Evaluation, Crisis and Acute Care Services, Substance Use Services, and Forensics and Justice Involved. These Service areas provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Crisis and Acute Care Services provides responsive services to adults and youth in a behavioral health crisis. Services include mobile mental health-Crisis Assessment Team (CAT), Psychiatric Emergency Response Team (PERT), OC Links (24/7 Resources line), Crisis Stabilization Units (CSU), Crisis Residential Programs and In-home Crisis Stabilization services, as well as inpatient psychiatric hospital services and the coordination of 9-8-8. THE OPPORTUNITIES The immediate vacancies are within the Crisis Assessment Team (CAT) program. The Certified Peer Support Specialist (Mental Health Worker III) assigned to CAT will serve as a Client or Family Peer Support Specialist and will be responsible for providing peer support, crisis intervention and assistance to individuals experiencing a behavioral health crisis. The Certified Peer Support Specialist will respond to all populations to include Children & Youth, and Adults & Older Adults. When responding to Children and Youth crisis calls the Certified Peer Support Specialist will serve as a Parent or Youth Partner. As a Parent Partner, they will work with youth and their families providing peer support services which may include helping the parent or guardian understand and navigate the crisis such as accessing mental health services and community resources. Referrals and linkages to resources, transportation support, and other related duties will also be provided during the crisis. The Certified Peer Support Specialist collaborates with other providers of the mobile crisis response teams, including mental health specialists and behavioral health clinicians. They will play a critical role in supporting individuals experiencing behavioral health crisis by offering peer support, sharing lived experience and assisting in de-escalating crisis situations. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must be a Certified Medi-Cal Peer Support Specialist by California Mental Health Services Authority. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist clients and their family members with their recovery journey. A past or current client of mental health services As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Providing support to an adult family member in mental health recovery Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to clients Understanding and utilizing crisis protocols to help client manage acute episodes of behavioral, emotional, and psychological distress Managing crises by de-escalating the crisis, conducting non-clinical assessment services and interventions, and providing advocacy and support Assisting clients in developing and activating self-management plans, psychiatric advance directives, relapse prevention strategies, and crisis prevention strategies Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers (Children & Youth) and team members in recovery principles, modeling and providing consultations Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs and assist in the development and implementation of crisis safety plans. Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help Oral Communication | Listening Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Using respectful, person-centered, recovery-oriented language in written and verbal interactions with clients, their family members, community members, and others Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varying style and tone to fit the purpose and audience Picking up on nuances in tone and meaning and attentive to non-verbal cues and body language Maintaining confidentiality of clients, records, and information Customer Focus | Teamwork Providing personalized peer support Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Collaborating and coordinating with other providers, community organizations, family members and other natural supports to achieve shared goals Developing and assessing recovery goals; help remove barriers to access Providing reassurance to clients in distress or crises MINIMUM QUALIFICATIONS Click here to learn more about minimum qualifications for Mental Health Worker III. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients and their family members in the field experiencing elevated emotional states and experiencing behavioral health crisis. The position is primarily field based, responding to behavioral health crisis in various settings such as home, schools and the community. The position involves shift work, which could include weekends and evenings to ensure round the clock support for individuals in crisis. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. The competencies being assessed are as follows: Professional & Technical Expertise (17.71%) Building & Maintaining Relationships (17.71%) Oral Communication (17.71%) Listening (17.25%) Customer Focus (15.20%) Teamwork (14.43%) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Janeth Boudreaux at 714 834-2217 or at jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION CERTIFIED PEER SUPPORT SPECIALIST (Mental Health Worker III) In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. The first round of consideration is Wednesday, June 5, 2024 The open eligible list established by this recruitment will be used to fill current and future Certified Peer Support Specialist (Mental Health Worker III) positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County. THE AGENCY The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Specialized Medical Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT The Behavioral Health Services (BHS) Division consists of the following service areas Adult and Older Adult Behavioral Health, Children and Youth Services, Quality Management Services, Mental Health Services Act Office, Data Analytics and Evaluation, Crisis and Acute Care Services, Substance Use Services, and Forensics and Justice Involved. These Service areas provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for alcohol and other drug abuse and mental health care. THE PROGRAMS Crisis and Acute Care Services provides responsive services to adults and youth in a behavioral health crisis. Services include mobile mental health-Crisis Assessment Team (CAT), Psychiatric Emergency Response Team (PERT), OC Links (24/7 Resources line), Crisis Stabilization Units (CSU), Crisis Residential Programs and In-home Crisis Stabilization services, as well as inpatient psychiatric hospital services and the coordination of 9-8-8. THE OPPORTUNITIES The immediate vacancies are within the Crisis Assessment Team (CAT) program. The Certified Peer Support Specialist (Mental Health Worker III) assigned to CAT will serve as a Client or Family Peer Support Specialist and will be responsible for providing peer support, crisis intervention and assistance to individuals experiencing a behavioral health crisis. The Certified Peer Support Specialist will respond to all populations to include Children & Youth, and Adults & Older Adults. When responding to Children and Youth crisis calls the Certified Peer Support Specialist will serve as a Parent or Youth Partner. As a Parent Partner, they will work with youth and their families providing peer support services which may include helping the parent or guardian understand and navigate the crisis such as accessing mental health services and community resources. Referrals and linkages to resources, transportation support, and other related duties will also be provided during the crisis. The Certified Peer Support Specialist collaborates with other providers of the mobile crisis response teams, including mental health specialists and behavioral health clinicians. They will play a critical role in supporting individuals experiencing behavioral health crisis by offering peer support, sharing lived experience and assisting in de-escalating crisis situations. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate must be a Certified Medi-Cal Peer Support Specialist by California Mental Health Services Authority. Additionally, the ideal candidate must have lived experience with a mental health condition by at least one of the following options below and be willing to self-identify and share their experiences to assist clients and their family members with their recovery journey. A past or current client of mental health services As a parent/caregiver advocating on behalf of child/youth who is receiving or has received mental health services Providing support to an adult family member in mental health recovery Mental health recovery refers to recovery from conditions such as major depression, bipolar disorder, schizophrenia, Serious Emotional Disturbance (for youth) and other such conditions. It does not include developmental disorders such as cognitive disorders such as dementia or Alzheimer's Disease. For some Parent/Youth Partner positions, lived experience with the Juvenile Justice or Child Welfare System, either directly or as a parent/caregiver is highly desirable. Experience working with the target population (children/youth and their parents/caregivers, adults or older adults) is highly desirable. Bilingual skills in the following languages are also highly desirable : Spanish, Vietnamese, Korean, Arabic, and Farsi. The candidates selected for these positions must also possess a valid California driver’s license as they will need to drive to various sites in the community to provide services and attend appointments with clients. In addition, the ideal candidate will possess extensive knowledge and/or experience in the following competencies: Professional and Technical Expertise Understanding of recovery and resilience and peer support practices within the behavioral health context Providing client services in the field/community Providing consistent and reinforcing support, guidance and concrete assistance to clients Understanding and utilizing crisis protocols to help client manage acute episodes of behavioral, emotional, and psychological distress Managing crises by de-escalating the crisis, conducting non-clinical assessment services and interventions, and providing advocacy and support Assisting clients in developing and activating self-management plans, psychiatric advance directives, relapse prevention strategies, and crisis prevention strategies Promoting knowledge of personal recovery and resilience when appropriate, to help educate clients, family members, parents/caregivers (Children & Youth) and team members in recovery principles, modeling and providing consultations Meeting with clients, family members and parents/caregivers (Children & Youth) to assess needs and assist in the development and implementation of crisis safety plans. Using a computer to complete program forms, prepare reports, log data, and track referrals and linkages Building and Maintaining Relationships Establishing meaningful relationships with clients, family members and parents/caregivers, creating a safe and welcoming space Maintaining frequent contact with clients to develop trust with the target population Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual's recovery experience Providing assistance and guidance to clients, family members and parents/caregivers and help Oral Communication | Listening Communicating issues effectively while building relationships with participants, referral sources, and treatment team members Using respectful, person-centered, recovery-oriented language in written and verbal interactions with clients, their family members, community members, and others Presenting information clearly and concisely in person and/or in writing Delivering the right amount of information in the time given and varying style and tone to fit the purpose and audience Picking up on nuances in tone and meaning and attentive to non-verbal cues and body language Maintaining confidentiality of clients, records, and information Customer Focus | Teamwork Providing personalized peer support Attending collaborative meetings with other service providers, team members, and other peer support specialists to share information, discuss best practices, and case conference Collaborating and coordinating with other providers, community organizations, family members and other natural supports to achieve shared goals Developing and assessing recovery goals; help remove barriers to access Providing reassurance to clients in distress or crises MINIMUM QUALIFICATIONS Click here to learn more about minimum qualifications for Mental Health Worker III. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). Physical Characteristics Possess vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write. Ability to operate a motor vehicle. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Will be required to interact with clients and their family members in the field experiencing elevated emotional states and experiencing behavioral health crisis. The position is primarily field based, responding to behavioral health crisis in various settings such as home, schools and the community. The position involves shift work, which could include weekends and evenings to ensure round the clock support for individuals in crisis. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview | SOI (Weighted 100%) Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. The competencies being assessed are as follows: Professional & Technical Expertise (17.71%) Building & Maintaining Relationships (17.71%) Oral Communication (17.71%) Listening (17.25%) Customer Focus (15.20%) Teamwork (14.43%) Based on the County's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Janeth Boudreaux at 714 834-2217 or at jboudreaux@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II Juvenile Health Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants shall receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here . Nurse Retention: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. New Hire Incentive: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump payment. Jail Supplement pay: An employee in this classification who is permanently assigned to an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 PM (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE OPPORTUNITY The County of Orange , Health Care Agency is hiring Comprehensive Care Nurses to provide direct routine and emergency nursing services to youth housed in juvenile correctional facilities or in an emergency shelter facility. Juvenile Health Services is committed to providing quality professional nursing care for youth under our care. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of the Health Care Agency's Correctional Health Services. JHS provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. The Comprehensive Care Nurse II will perform the following specialized duties: Perform nursing assessments and obtain patient histories relative to present complaint, physical or emotional illness, past medical history, familial and social history Perform comprehensive nursing assessments and refer to higher level of care as necessary, to Pediatrician, Nurse Practitioner, on-call providers, or off-site referrals Obtain and interpret vital signs: temperature, blood pressure, pulse, respiration, and pain scale assessment Implement Standardized Nursing Protocols Conduct youth sick call Administer treatments, drugs, medications, and immunizations as prescribed by clinicians or nursing protocol Review and maintain accurate and concise patient medical records; observe, identify, interpret documents and data and report changes in patient's condition; monitor outcomes Document in Subjective-Objective-Assessment-Plan (SOAP) or narrative format, when applicable in electronic health record Dress minor wounds and injuries Perform venipuncture and other laboratory testing Respond to medical or psychiatric emergencies within the facility Provide guidance, education, and counseling to patients and/or family regarding health or mental health issues Perform patient releases and assist in discharge planning and transfer to other facilities to ensure continuity of care Participate in staff development and educational programs to maintain professional competency Other work as assigned JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage. Nursing personnel work 8-hour shifts, alternating weekends and holidays. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES Experience in Pediatric or Adolescent Nursing is highly preferred but not required. The ideal candidate must possess extensive experience in the following core competencies: Professional & Technical Expertise Provide routine and emergency nursing services to pediatric/adolescent population according to State and Federal Standards Knowledge of Title 15, Title 22, and National Commission on Correctional Health Care (NCCHC) standards to ensure nursing services are rendered according to community standards and JHS Policies and Procedures Knowledge of common medical and mental health complaints of youth including but not limited to: substance use disorders and its complications, MOUD (Medications for Opioid Use Disorder), anxiety, depression, chronic illness, diabetes, asthma, seizure disorders, etc. Ability to assess and treat clients with complex medical and/or mental health related chronic illnesses Perform triage and assessment competently Make sound clinical nursing decisions Use technology and other healthcare related systems effectively Safety Focus Reduce correctional-related or dependent care-related liability risks by being compliant with Federal, State laws and mandated standards Be aware of any environmental hazards while working inside the facility Be alert and aware of personal safety and security while providing care and/or treatment to medical and mental health clients Adaptability | Compassion Work effectively in a changing and stressful environment, and adjust as necessary Develop resiliency by maintaining energy and tenacity Continuously provide compassionate care while fulfilling nursing responsibilities Effectively and efficiently manage multiple clients needing triage Building and Maintaining Relationships Work collaboratively and communicate professionally at all times Establish and maintain cooperative working relationships with patients, peers, supervisors, and managers SPECIAL QUALIFICATIONS/REQUIREMENTS Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Probation Department. Background screening includes: completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage MINIMUM QUALIFICATIONS Please click here to view the Minimum Qualifications for the Comprehensive Care Nurse II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List HRS will establish an eligible list of candidates that meet the qualifications. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION COMPREHENSIVE CARE NURSE II Juvenile Health Services In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. Premium Pay In addition to the hourly salary, eligible applicants shall receive premium pay for the items listed below: Bilingual pay: Qualified employees who meet the criteria found shall receive an additional seventy $0.70 cents per hour for all hours paid. Night Shift Differential pay: Employees assigned to a night shift shall be paid a night shift differential for each hour actually worked on the assigned night shift. Pay rate is determined by assigned shift hours found here . Nurse Retention: Upon completion of new employee probation, eligible employees shall receive a one-time lump sum incentive of $1,000, within 2 pay periods. New Hire Incentive: Upon completion of 10,400 service hours (approximately 5 years of service) in a Nurse classification, you will receive 3% of your annual base salary as a one-time lump payment. Jail Supplement pay: An employee in this classification who is permanently assigned to an adult or juvenile correctional or institutional facility shall receive an additional $1.50 per hour for all paid hours. Other Additional Premium Pays This recruitment is open to the public and will remain open for a minimum of five (5) business days. This recruitment will be open on a continuous basis and will close at 11:59 PM (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately. This list will be used to fill current and future Comprehensive Care Nurse II positions within the Health Care Agency, Correctional Health Services. This eligible list may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE OPPORTUNITY The County of Orange , Health Care Agency is hiring Comprehensive Care Nurses to provide direct routine and emergency nursing services to youth housed in juvenile correctional facilities or in an emergency shelter facility. Juvenile Health Services is committed to providing quality professional nursing care for youth under our care. JUVENILE HEALTH SERVICES Juvenile Health Services (JHS) is a division of the Health Care Agency's Correctional Health Services. JHS provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care to youth who reside in the County's four residential facilities operated by Probation and Social Services Departments and contracts with hospitals for inpatient and specialty care. The Comprehensive Care Nurse II will perform the following specialized duties: Perform nursing assessments and obtain patient histories relative to present complaint, physical or emotional illness, past medical history, familial and social history Perform comprehensive nursing assessments and refer to higher level of care as necessary, to Pediatrician, Nurse Practitioner, on-call providers, or off-site referrals Obtain and interpret vital signs: temperature, blood pressure, pulse, respiration, and pain scale assessment Implement Standardized Nursing Protocols Conduct youth sick call Administer treatments, drugs, medications, and immunizations as prescribed by clinicians or nursing protocol Review and maintain accurate and concise patient medical records; observe, identify, interpret documents and data and report changes in patient's condition; monitor outcomes Document in Subjective-Objective-Assessment-Plan (SOAP) or narrative format, when applicable in electronic health record Dress minor wounds and injuries Perform venipuncture and other laboratory testing Respond to medical or psychiatric emergencies within the facility Provide guidance, education, and counseling to patients and/or family regarding health or mental health issues Perform patient releases and assist in discharge planning and transfer to other facilities to ensure continuity of care Participate in staff development and educational programs to maintain professional competency Other work as assigned JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage. Nursing personnel work 8-hour shifts, alternating weekends and holidays. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES Experience in Pediatric or Adolescent Nursing is highly preferred but not required. The ideal candidate must possess extensive experience in the following core competencies: Professional & Technical Expertise Provide routine and emergency nursing services to pediatric/adolescent population according to State and Federal Standards Knowledge of Title 15, Title 22, and National Commission on Correctional Health Care (NCCHC) standards to ensure nursing services are rendered according to community standards and JHS Policies and Procedures Knowledge of common medical and mental health complaints of youth including but not limited to: substance use disorders and its complications, MOUD (Medications for Opioid Use Disorder), anxiety, depression, chronic illness, diabetes, asthma, seizure disorders, etc. Ability to assess and treat clients with complex medical and/or mental health related chronic illnesses Perform triage and assessment competently Make sound clinical nursing decisions Use technology and other healthcare related systems effectively Safety Focus Reduce correctional-related or dependent care-related liability risks by being compliant with Federal, State laws and mandated standards Be aware of any environmental hazards while working inside the facility Be alert and aware of personal safety and security while providing care and/or treatment to medical and mental health clients Adaptability | Compassion Work effectively in a changing and stressful environment, and adjust as necessary Develop resiliency by maintaining energy and tenacity Continuously provide compassionate care while fulfilling nursing responsibilities Effectively and efficiently manage multiple clients needing triage Building and Maintaining Relationships Work collaboratively and communicate professionally at all times Establish and maintain cooperative working relationships with patients, peers, supervisors, and managers SPECIAL QUALIFICATIONS/REQUIREMENTS Applicants must not have felony convictions or be on any form of probation Must be able to pass and maintain background investigation to the satisfaction of the Orange County Probation Department. Background screening includes: completing a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references, and education verification (i.e., degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) JHS is a 24-hour, 7 day a week operation, incumbents must be able to work on weekends, evenings or night shift and holidays and may have to provide on-call coverage MINIMUM QUALIFICATIONS Please click here to view the Minimum Qualifications for the Comprehensive Care Nurse II classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step. Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure. Eligible List HRS will establish an eligible list of candidates that meet the qualifications. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Claudia Curiel at (714) 834-2335 or CCuriel@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ELIGIBILITY SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Eligibility Supervisor vacancies until the next recruitment. Please attach transcripts when submitting application SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Eligibility Supervisors (ES) are responsible for planning, organizing and supervising the work of staff who determine initial and/or continuing eligibility for one or more benefit assistance programs which include but are not limited to: Medi-Cal, CalFresh (formerly Food Stamps), CalWORKs, Foster Care, and /or General Relief. The ES also performs specialized job functions such as Computer Support Liaison and other duties as assigned. WORK SCHEDULE The work hours/schedule will vary from 7:00 a.m. to 5:30 p.m., Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working evenings and Saturdays. MINIMUM QUALIFICATIONS Click here for complete classification description for Eligibility Supervisor. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess experience supervising multiple staff and demonstrates the following core competencies: Technical Knowledge | Technical Experience Possess thorough knowledge of Social Services programs Read, understand, interpret and apply Federal/State/County policies and procedures Prepare accurate reports, statistics, records and correspondence Analyze and research assigned projects Proficient in MS Office Suite, including Word, Excel, and Outlook Supervision | Leadership Skills Has working knowledge of principles and techniques of effective supervision Brings accountability to team of staff Motivates and creates supportive working environment Delegates and manages staff workload Sets performance standards, evaluates staff work performance, and provides timely feedback Guides and directs staff to enhance team participation and work development Maintains confidentiality of all information and documentation Works with major systems such as CalWIN, MEDS, OnBase, Workload Management System, and Task Management System Conflict Resolution Manages and resolves disagreements to minimize negative impact within the team Possesses ability to handle conflict to improve team’s productivity Critical Thinking Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data, and recommends alternatives for problem resolution Oral | Written Communication Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities, and colleagues Listens effectively and presents ideas and complex materials clearly, concisely, and logically Encourages open and productive communication Composes performance evaluations to accurately capture employee’s performance for his/her evaluation period Teamwork I Collaboration Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully, and responsibly with clients and families, County employees, partner agencies, and the community Effectively employs cultural diversity competence when communicating with internal and external customers SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com/careers/oc . Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at (714) 245-6209 or raylina.avila@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION ELIGIBILITY SUPERVISOR In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the County are met. Qualified applicants are encouraged to apply immediately. The Eligible List established from this recruitment will be used to fill current and future Eligibility Supervisor vacancies until the next recruitment. Please attach transcripts when submitting application SOCIAL SERVICES AGENCY Administering a number of human services programs, the County of Orange Social Services Agency (SSA) is composed of four business divisions and over 4,000 dedicated employees, providing human services to an average of one-fourth of all Orange County residents. SSA operates under the policy direction of the Orange County Board of Supervisors and the California Health and Human Services Agency. SSA is responsible for planning, implementing, and operating many of the social services programs provided by the County of Orange. Funding for programs comes primarily from Federal, State and County sources. SSA's budget is approximately $1 billion, with fiduciary responsibility for an additional $4 billion in services provided as a result of programs it administers. SSA is composed of the following four divisions: Assistance Programs; Children and Family Services; Family Self-Sufficiency & Adult Services; and Administrative Services. Our mission is to deliver quality services that are accessible and responsive to the community, encourage personal responsibility, strengthen individuals, preserve families, and protect vulnerable adults and children. Click here to learn more about the Social Services Agency. Click here to learn more about the County of Orange. THE OPPORTUNITY Eligibility Supervisors (ES) are responsible for planning, organizing and supervising the work of staff who determine initial and/or continuing eligibility for one or more benefit assistance programs which include but are not limited to: Medi-Cal, CalFresh (formerly Food Stamps), CalWORKs, Foster Care, and /or General Relief. The ES also performs specialized job functions such as Computer Support Liaison and other duties as assigned. WORK SCHEDULE The work hours/schedule will vary from 7:00 a.m. to 5:30 p.m., Monday through Friday and are subject to change to meet the needs of the department. There are some assignments that may require shift work, and/or working evenings and Saturdays. MINIMUM QUALIFICATIONS Click here for complete classification description for Eligibility Supervisor. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess experience supervising multiple staff and demonstrates the following core competencies: Technical Knowledge | Technical Experience Possess thorough knowledge of Social Services programs Read, understand, interpret and apply Federal/State/County policies and procedures Prepare accurate reports, statistics, records and correspondence Analyze and research assigned projects Proficient in MS Office Suite, including Word, Excel, and Outlook Supervision | Leadership Skills Has working knowledge of principles and techniques of effective supervision Brings accountability to team of staff Motivates and creates supportive working environment Delegates and manages staff workload Sets performance standards, evaluates staff work performance, and provides timely feedback Guides and directs staff to enhance team participation and work development Maintains confidentiality of all information and documentation Works with major systems such as CalWIN, MEDS, OnBase, Workload Management System, and Task Management System Conflict Resolution Manages and resolves disagreements to minimize negative impact within the team Possesses ability to handle conflict to improve team’s productivity Critical Thinking Operates effectively in a demanding environment Adapts to changes according to the evolving needs of the populations served and in accordance with Federal, State and County policy and operations Defines problems, analyzes data, and recommends alternatives for problem resolution Oral | Written Communication Composes clear, concise, and comprehensive reports and other written documents Motivates and engages staff through effective communication Demonstrates effective oral and written communication in working with individuals, families, groups, organizations, communities, and colleagues Listens effectively and presents ideas and complex materials clearly, concisely, and logically Encourages open and productive communication Composes performance evaluations to accurately capture employee’s performance for his/her evaluation period Teamwork I Collaboration Establishes and maintains good working relationships with peers, colleagues, supervisors, managers, other County agencies, vendors, community partners and the public Interacts professionally, respectfully, and responsibly with clients and families, County employees, partner agencies, and the community Effectively employs cultural diversity competence when communicating with internal and external customers SPECIAL QUALIFICATIONS Candidates will be required to undergo a background clearance check from California Department of Social Services (CDSS) and Community Care Licensing (CCL) and must successfully clear prior to the start of their employment. All employment offers are contingent upon successful completion of a background check. Areas considered in the background check include conviction history, employment history, professional references and education verification (i.e. degree, license, or official transcripts) if applicable. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). In addition, a Child Abuse Central Index (CACI) background clearance check may be required. CACI is a repository of child abuse investigation reports managed by the Department of Justice (DOJ) that contains information related to substantiated cases of physical abuse, sexual abuse, mental/emotional abuse, and/or severe neglect of a child. RECRUITMENT PROCESS Human Resource Services (HRS) screens all applications to identify the qualified candidates for the position based on the skills required to meet the needs of the County. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Application Appraisal Panel | Application Rating (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate all application materials for job knowledge, competencies, and related experience described above. Clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Agency's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the recruitment process. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included on your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com/careers/oc . Click here for additional Frequently Asked Questions. For additional questions, you may contact Raylina Avila at (714) 245-6209 or raylina.avila@ssa.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION OFFICE SPECIALIST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. The eligible list established through this recruitment will be used to fill current/future vacancies in the County Executive Office and Health Care Agency and/or any other agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, July 29, 2024 at 11:59 PM (PST). The first round of consideration is Monday, June 3, 2024. The second round of consideration is Monday, June 10, 2024. The third round of consideration is Monday, June 17, 2024. The fourth round of consideration is Monday, June 24, 2024. The fifth round of consideration is Monday, July 1, 2024. The sixth round of consideration is Monday, July 8, 2024. The seventh round of consideration is Monday, July 15, 2024. The eighth round of consideration is Monday, July 22, 2024. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. COUNTY EXECUTIVE OFFICE There are immediate vacancies with The County of Orange , County Executive Office implements policies of the Board of Supervisors, supports County departments, oversees the County's infrastructure and real estate assets, prepares the annual County budget, and assists the public. County Executive Officer Frank Kim is the highest-ranking appointed executive in the County and works with members of the Board of Supervisors and their staff, elected and appointed department heads and the County's 18,000 employees to oversee the provision of essential government services through 22 departments. The County Executive Office is organized into six divisions: County Operations, Finance, Human Resource Services, Information Technology, Real Estate, and Government & Community Relations. THE OPPORTUNITY The immediate vacancy is with The County Executive Office, Human Resources in Employee and Labor Relations. The Office Specialist in Employee and Labor Relations includes assisting with countywide programs such as the Department of Justice Live Scan processing, Department of Transportation Drug & Alcohol testing, and DMV Employee Pull Notice (EPN) and may include the following: Providing assistance with administering countywide programs Providing administrative support and assistance with grievance processing, recruitment complaints, negotiations, and arbitrations Maintaining confidential and/or sensitive information Adapting to competing priorities and address urgent requests Demonstrating great time management Exercising excellent judgment and discretion Providing exceptional customer service Use of various technology applications Other duties as needed HEALTH CARE AGENCY The immediate vacancy is with The County of Orange, Health Care Agency (HCA) . HCA is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE OPPORTUNITIES The Office Specialist opportunities supporting Health Care Agency will vary depending on the needs of the service area but will be exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment and may include the following: Adapting to competing priorities Gathering & maintaining program statistics Facilitating specialty clinic appointments Working in a busy medical unit, preferably in correctional health/emergency shelter care facilities Providing exceptional customer service Familiar with back office and support duties Familiar with the Electronic Health Records (HER) system Familiar with front office duties Familiar with medical billing Demonstrating great time management Incumbents may need to work alternating weekends/holidays Other duties as needed The Office Specialist for most County vacancies will be responsible for the following: May interact/assist with the public or others in difficult situations which require obtaining necessary information in order to gain cooperation. May compile a variety of narrative and statistical reports by locating sources of information, devising forms to secure data and determining proper format for finished report. Answer questions that involve searching for and abstracting technical data and detailed explanations of regulations, policies or procedures and refer to immediate supervisor only matters requiring policy decisions. As a continuing primary responsibility, perform complex office work involving the analysis of a variety of source materials and a thorough understanding of policies, procedures, terminology and various applicable regulations in order to obtain necessary data. May act as lead worker for employees in the same or lower level classes; assist in training new employees; act for supervisor in his or her absence. In addition to the primary responsibilities, may perform a variety of keyboarding duties including typing, data entry, manipulation, retrieval of information; and other general office duties. CORE COMPETENCIES Candidates will possess experience with the following core competencies: Customer Service Interacting in a professional and courteous manner Anticipating and meeting customer needs Establishing productive and professional relationships with customers Communication Skills Valuing and participating in a free flow of information with others for the sake of a common goal Demonstrating the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner Bilingual skills are highly desirable Technical Knowledge | Office Experience Maintaining and managing pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performing complex record keeping by being detail oriented with a high level of accuracy Processing, registering, and issuing public documents Performing monetary transactions Analytical Skills Reading and interpreting complex policies, regulations, and guidelines Exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment Gathering, compiling, analyzing, and presenting data/information verbally and in writing MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification as the physical & mental requirements and the environmental conditions. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will invite candidates who have indicated meeting the minimum qualifications to participate in an online assessment. After passing the assessment, HRS will screen all application materials for minimum and desirable qualifications. Those who meet minimum and desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the recruitment. Supplemental Response Auto Screening Only applicants who have indicated meeting the minimum qualifications based on their responses to the supplemental questions will be invited to participate in one or more job-related assessments. Online Assessment(s) (100% Weighted) Applicants will be notified of their test date and access code, if applicable. After the assessment is completed and scored, only those applicants who are most competitive will be referred to the next step in the recruitment process. Application Screening by Human Resource Services (HRS) After the assessment is completed, applications will be reviewed to confirm if information provided demonstrates the minimum qualifications. Only the candidates who meet the minimum qualifications will be referred to the next step regardless of their score on the assessment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the application screening has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Michelle Kozai at 714-834-7308 or at Michelle.Kozai@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/29/2024 11:59 PM Pacific
Jul 14, 2024
Full Time
CAREER DESCRIPTION OFFICE SPECIALIST In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list. The eligible list established through this recruitment will be used to fill current/future vacancies in the County Executive Office and Health Care Agency and/or any other agencies within the County of Orange. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Monday, July 29, 2024 at 11:59 PM (PST). The first round of consideration is Monday, June 3, 2024. The second round of consideration is Monday, June 10, 2024. The third round of consideration is Monday, June 17, 2024. The fourth round of consideration is Monday, June 24, 2024. The fifth round of consideration is Monday, July 1, 2024. The sixth round of consideration is Monday, July 8, 2024. The seventh round of consideration is Monday, July 15, 2024. The eighth round of consideration is Monday, July 22, 2024. Qualified applicants are encouraged to apply immediately. COUNTY OF ORANGE The County of Orange is California's third most populous county, with more than 3 million residents and 34 cities. It is one of the region's largest employers, with a workforce of about 18,000. Working for the County offers a variety of opportunities for career development and growth, and the job satisfaction of serving the public and contributing to efforts that make a difference in people's lives. COUNTY EXECUTIVE OFFICE There are immediate vacancies with The County of Orange , County Executive Office implements policies of the Board of Supervisors, supports County departments, oversees the County's infrastructure and real estate assets, prepares the annual County budget, and assists the public. County Executive Officer Frank Kim is the highest-ranking appointed executive in the County and works with members of the Board of Supervisors and their staff, elected and appointed department heads and the County's 18,000 employees to oversee the provision of essential government services through 22 departments. The County Executive Office is organized into six divisions: County Operations, Finance, Human Resource Services, Information Technology, Real Estate, and Government & Community Relations. THE OPPORTUNITY The immediate vacancy is with The County Executive Office, Human Resources in Employee and Labor Relations. The Office Specialist in Employee and Labor Relations includes assisting with countywide programs such as the Department of Justice Live Scan processing, Department of Transportation Drug & Alcohol testing, and DMV Employee Pull Notice (EPN) and may include the following: Providing assistance with administering countywide programs Providing administrative support and assistance with grievance processing, recruitment complaints, negotiations, and arbitrations Maintaining confidential and/or sensitive information Adapting to competing priorities and address urgent requests Demonstrating great time management Exercising excellent judgment and discretion Providing exceptional customer service Use of various technology applications Other duties as needed HEALTH CARE AGENCY The immediate vacancy is with The County of Orange, Health Care Agency (HCA) . HCA is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. THE OPPORTUNITIES The Office Specialist opportunities supporting Health Care Agency will vary depending on the needs of the service area but will be exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment and may include the following: Adapting to competing priorities Gathering & maintaining program statistics Facilitating specialty clinic appointments Working in a busy medical unit, preferably in correctional health/emergency shelter care facilities Providing exceptional customer service Familiar with back office and support duties Familiar with the Electronic Health Records (HER) system Familiar with front office duties Familiar with medical billing Demonstrating great time management Incumbents may need to work alternating weekends/holidays Other duties as needed The Office Specialist for most County vacancies will be responsible for the following: May interact/assist with the public or others in difficult situations which require obtaining necessary information in order to gain cooperation. May compile a variety of narrative and statistical reports by locating sources of information, devising forms to secure data and determining proper format for finished report. Answer questions that involve searching for and abstracting technical data and detailed explanations of regulations, policies or procedures and refer to immediate supervisor only matters requiring policy decisions. As a continuing primary responsibility, perform complex office work involving the analysis of a variety of source materials and a thorough understanding of policies, procedures, terminology and various applicable regulations in order to obtain necessary data. May act as lead worker for employees in the same or lower level classes; assist in training new employees; act for supervisor in his or her absence. In addition to the primary responsibilities, may perform a variety of keyboarding duties including typing, data entry, manipulation, retrieval of information; and other general office duties. CORE COMPETENCIES Candidates will possess experience with the following core competencies: Customer Service Interacting in a professional and courteous manner Anticipating and meeting customer needs Establishing productive and professional relationships with customers Communication Skills Valuing and participating in a free flow of information with others for the sake of a common goal Demonstrating the principles of writing and grammar, in order to clearly and articulately convey complex information in a timely manner Bilingual skills are highly desirable Technical Knowledge | Office Experience Maintaining and managing pertinent information by creating documents, spreadsheets, and other related documents using current computer systems and programs Performing complex record keeping by being detail oriented with a high level of accuracy Processing, registering, and issuing public documents Performing monetary transactions Analytical Skills Reading and interpreting complex policies, regulations, and guidelines Exercising discretion and maintaining confidential and/or sensitive information as dictated by the assignment Gathering, compiling, analyzing, and presenting data/information verbally and in writing MINIMUM QUALIFICATIONS Click here to view the minimum qualifications for the Office Specialist classification as the physical & mental requirements and the environmental conditions. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) will invite candidates who have indicated meeting the minimum qualifications to participate in an online assessment. After passing the assessment, HRS will screen all application materials for minimum and desirable qualifications. Those who meet minimum and desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the recruitment. Supplemental Response Auto Screening Only applicants who have indicated meeting the minimum qualifications based on their responses to the supplemental questions will be invited to participate in one or more job-related assessments. Online Assessment(s) (100% Weighted) Applicants will be notified of their test date and access code, if applicable. After the assessment is completed and scored, only those applicants who are most competitive will be referred to the next step in the recruitment process. Application Screening by Human Resource Services (HRS) After the assessment is completed, applications will be reviewed to confirm if information provided demonstrates the minimum qualifications. Only the candidates who meet the minimum qualifications will be referred to the next step regardless of their score on the assessment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the application screening has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Please note: The information you provide on your application and/or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Michelle Kozai at 714-834-7308 or at Michelle.Kozai@ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/29/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION CORRECTIONAL PROGRAMS TECHNICIAN In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate’s qualifications, subject to appropriate authorization. This recruitment will be open for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 PM (PST) on the day the Orange County Sheriff’s Department needs are met. Applicants are encouraged to apply immediately. POSITION/RECRUITMENT INFORMATION This recruitment is open to the public and will be held to establish an Open Eligible list to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff's Correctional Programs and Inmate Re-Entry Units of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted and evaluated at each OCSD jail facility by the Correctional Programs and Inmate Re-Entry staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Re-Entry Units also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Sheriff's Department has an excellent opportunity for a Correctional Programs Technician to provide diverse education and services to inmates in a correctional setting. Conduct and track individual assessments, and maintain case plans Recruit inmates for educational and volunteer classes Oversee inmate activities Work closely with strategic partners and volunteer groups Conduct book and game exchanges Distribute religious and other materials Create individualized inmate discharge plans Prepare a variety of documents using Microsoft Office Suite MINIMUM QUALIFICATIONS: General Knowledge of Group leadership methods and techniques for directing and guiding work, instructional or leisure activities of adults. Social and emotional factors which influence human behavior. Interviewing techniques for establishing rapport with and obtaining relevant information from individual adults with widely varying attitudes, motivations, backgrounds and problem situations. General library principles and techniques, including basic library research tools. Modern computer programs, Microsoft Word, Outlook, and the Internet And one or more of the following options: Option I Principles and practices of organizing and conducting recreational activities for adults; and either: Fundamental rules, strategies, techniques, and skills of various commonly played sports and games. OR Techniques and skills of various popular arts and handicrafts. Option II Principles and techniques of analysis and counseling, and types of community services resources available, for assistance in dealing with individual problems of adults such as unemployment, marriage and family conflicts, substance abuse and criminal behavior. Principles, methods, and techniques of instructing adults; individually and in groups, in moderately complex subject material. Option III Principles of interviewing skills necessary to recruit and/or work with various volunteer organizations such as community, civic, academic, social or religious organizations, and other resources where potential volunteer assistants may be contacted and recruited for the Orange County Sheriff's Department. Organize and implement current and/or future volunteer programs. Communications techniques used to gather, evaluate and transmit information; effective interviewing and public speaking techniques used to orientate individuals; written communication techniques for report writing and correspondence. Option IV Some law terminology and/or law background. Principles of analyzing data to identify issues, problems, and solutions and determine appropriateness of information presented. Communications techniques used to gather, evaluate, and transmit information; effective public speaking techniques used to orientate individuals; written communication techniques for report writing and correspondence. Ability to Motivate adults with limited incentives, such as correctional facility inmates, to participate in constructive individual activities and in group activities requiring cooperation and teamwork. Adapt group activities to the participation and interest of the group. Communicate effectively, orally and in writing. Enter data utilizing various types of software programs. Establish and maintain cooperative relationships with inmates and staff. Prepare detailed records and reports. Learn, interpret and apply the diverse methods, procedures, techniques and detailed rules and regulations of the Sheriff's inmate recreation and assistance services program, using independent judgment and initiative. Establish and maintain working relationships with management, employees and public libraries. Education and Experience One (1) year of experience which demonstrates possession of the required knowledge and abilities. Education or training which demonstrates possession of these knowledge and abilities may be substituted for up to six (6) months of the required experience at a rate of two semester units for each month of experience or one hour of training for each hour of experience. License Required: Possession of a valid California Driver's License, Class C or higher, is required by date of appointment. Click here to review the class specifications. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. A background check consisting of employment history, professional references, criminal check, traffic violations, drug use, credit problems, employment history, professional references and education verification (i.e. degree, license, and/or official transcripts) will be conducted. All applicants will be required to pass an extensive background investigation to the satisfaction of the Orange County Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS: Physical and Mental Requirements Must possess overall, independent body mobility to stand, walk, stoop, bend, twist, and or sit for prolonged periods of time, and walk on regular basis as the work demands; vision sufficient to read fine print and computer screens; arm and manual dexterity sufficient to perform repetitive motion for various duties such as keyboarding, writing, filing, stapling, and using a calculator; ability to reach and grasp above the shoulder level; body strength sufficient to lift, carry files, operate machinery for videotapes and other audio-visual equipment that may weight up to 40lbs; ability to speak and hear well enough to communicate clearly and understandable in person, over the phone, and while addressing large groups of people. Some positions will require the ability to operate tools and equipment, and / or to work while wearing safety equipment. Refer to the Medical Standards within the Title Schematic. Environmental and Working Conditions Under supervision and monitoring, works inside jail facilities with inmates who have the potential to become verbally abusive or violent. May come in contact with members of the public who become angry or impatient. Regularly uses standard commercial equipment and material including but not limited to computer hardware, software, peripherals, and audiovisual equipment, library materials and equipment. Must be able to withstand pressure involved in meeting deadlines and the need to multitask different priorities and activities. Human Resources |Minimum Qualifications Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Sheriff's Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. RECRUITMENT PROCESS Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Application Appraisal Panel |Application Rating (Refer/Non-Refer) (Refer/Non Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all the Selection Procedures are completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds t o apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION CORRECTIONAL PROGRAMS TECHNICIAN In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate’s qualifications, subject to appropriate authorization. This recruitment will be open for a minimum of five (5) business days, and will remain open on a continuous basis until 11:59 PM (PST) on the day the Orange County Sheriff’s Department needs are met. Applicants are encouraged to apply immediately. POSITION/RECRUITMENT INFORMATION This recruitment is open to the public and will be held to establish an Open Eligible list to fill current and future vacancies in this class until the next recruitment. This recruitment may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff's Correctional Programs and Inmate Re-Entry Units of the Inmate Services Division provide inmates the opportunity for an effective rehabilitative experience while incarcerated, without cost to taxpayers. Inmate programs and services related to rehabilitation opportunities are mandated by the California Code of Regulations, Title 15 "Minimum Jail Standards" and related case law. These activities are planned, coordinated, conducted and evaluated at each OCSD jail facility by the Correctional Programs and Inmate Re-Entry staff. Typical programs include certified education in academic studies, vocational education training and life skill classes such as Parenting and Job Development. The Programs and Re-Entry Units also provide opportunities for personal change, including programs focusing on substance abuse recovery, domestic violence, anger management, library services, religious and inspirational programs and pre-release preparation and assistance as well as post release services - all designed to maximize the chances of an inmate's successful transition to the community at release and to help reduce recidivism. THE OPPORTUNITY The Sheriff's Department has an excellent opportunity for a Correctional Programs Technician to provide diverse education and services to inmates in a correctional setting. Conduct and track individual assessments, and maintain case plans Recruit inmates for educational and volunteer classes Oversee inmate activities Work closely with strategic partners and volunteer groups Conduct book and game exchanges Distribute religious and other materials Create individualized inmate discharge plans Prepare a variety of documents using Microsoft Office Suite MINIMUM QUALIFICATIONS: General Knowledge of Group leadership methods and techniques for directing and guiding work, instructional or leisure activities of adults. Social and emotional factors which influence human behavior. Interviewing techniques for establishing rapport with and obtaining relevant information from individual adults with widely varying attitudes, motivations, backgrounds and problem situations. General library principles and techniques, including basic library research tools. Modern computer programs, Microsoft Word, Outlook, and the Internet And one or more of the following options: Option I Principles and practices of organizing and conducting recreational activities for adults; and either: Fundamental rules, strategies, techniques, and skills of various commonly played sports and games. OR Techniques and skills of various popular arts and handicrafts. Option II Principles and techniques of analysis and counseling, and types of community services resources available, for assistance in dealing with individual problems of adults such as unemployment, marriage and family conflicts, substance abuse and criminal behavior. Principles, methods, and techniques of instructing adults; individually and in groups, in moderately complex subject material. Option III Principles of interviewing skills necessary to recruit and/or work with various volunteer organizations such as community, civic, academic, social or religious organizations, and other resources where potential volunteer assistants may be contacted and recruited for the Orange County Sheriff's Department. Organize and implement current and/or future volunteer programs. Communications techniques used to gather, evaluate and transmit information; effective interviewing and public speaking techniques used to orientate individuals; written communication techniques for report writing and correspondence. Option IV Some law terminology and/or law background. Principles of analyzing data to identify issues, problems, and solutions and determine appropriateness of information presented. Communications techniques used to gather, evaluate, and transmit information; effective public speaking techniques used to orientate individuals; written communication techniques for report writing and correspondence. Ability to Motivate adults with limited incentives, such as correctional facility inmates, to participate in constructive individual activities and in group activities requiring cooperation and teamwork. Adapt group activities to the participation and interest of the group. Communicate effectively, orally and in writing. Enter data utilizing various types of software programs. Establish and maintain cooperative relationships with inmates and staff. Prepare detailed records and reports. Learn, interpret and apply the diverse methods, procedures, techniques and detailed rules and regulations of the Sheriff's inmate recreation and assistance services program, using independent judgment and initiative. Establish and maintain working relationships with management, employees and public libraries. Education and Experience One (1) year of experience which demonstrates possession of the required knowledge and abilities. Education or training which demonstrates possession of these knowledge and abilities may be substituted for up to six (6) months of the required experience at a rate of two semester units for each month of experience or one hour of training for each hour of experience. License Required: Possession of a valid California Driver's License, Class C or higher, is required by date of appointment. Click here to review the class specifications. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. A background check consisting of employment history, professional references, criminal check, traffic violations, drug use, credit problems, employment history, professional references and education verification (i.e. degree, license, and/or official transcripts) will be conducted. All applicants will be required to pass an extensive background investigation to the satisfaction of the Orange County Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS: Physical and Mental Requirements Must possess overall, independent body mobility to stand, walk, stoop, bend, twist, and or sit for prolonged periods of time, and walk on regular basis as the work demands; vision sufficient to read fine print and computer screens; arm and manual dexterity sufficient to perform repetitive motion for various duties such as keyboarding, writing, filing, stapling, and using a calculator; ability to reach and grasp above the shoulder level; body strength sufficient to lift, carry files, operate machinery for videotapes and other audio-visual equipment that may weight up to 40lbs; ability to speak and hear well enough to communicate clearly and understandable in person, over the phone, and while addressing large groups of people. Some positions will require the ability to operate tools and equipment, and / or to work while wearing safety equipment. Refer to the Medical Standards within the Title Schematic. Environmental and Working Conditions Under supervision and monitoring, works inside jail facilities with inmates who have the potential to become verbally abusive or violent. May come in contact with members of the public who become angry or impatient. Regularly uses standard commercial equipment and material including but not limited to computer hardware, software, peripherals, and audiovisual equipment, library materials and equipment. Must be able to withstand pressure involved in meeting deadlines and the need to multitask different priorities and activities. Human Resources |Minimum Qualifications Sheriff's Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Sheriff's Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. RECRUITMENT PROCESS Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position, as applications will be screened to identify the most qualified candidates. Application Appraisal Panel |Application Rating (Refer/Non-Refer) (Refer/Non Refer): An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen all application materials and rate for job knowledge, competencies and related experience described above. The more qualified candidates will be referred to the next step. (The information you provide will be used as a scoring device, so please be descriptive in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.) Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all the Selection Procedures are completed, the Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including the areas in which you have developed expertise. ADDITIONAL INFORMATION EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in your application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Please click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Paige West at (714) 834-5859 or email at pwest@ocsheriff.gov EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds t o apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION ELECTRICIAN (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Electrician positions within Orange County Sheriff's Department. THE OPPORTUNITY The electrician position will be troubleshooting, repairing, installing, upgrading, fixing and maintaining electrical instruments at the facilities, systems, control devices, uninterruptable power supplies systems, electrical equipment, operating with voltage levels of up to and including 4,160 volts, and may be assigned to other duties, as needed. THE DEPARTMENT The OC Sheriff's Department is among the largest in the nation, offering a rewarding career with the opportunity to serve Orange County in diverse assignments including land, air, and sea-based patrol, specialty investigative units, community engagement assignments, and unique collateral duty options. The Sheriff's Department prides itself on embracing a policing model that employs intelligence-led policing strategies and a community-focused approach to providing law enforcement services. We believe engaged communities make for safe communities. Accordingly, the Department also offers extensive training and outreach opportunities for personnel to build and strengthen relationships in the communities they serve through community-based policing, familiarization between law enforcement and community residents, and collaborative problem solving. This is more than a job; it is an opportunity to build a career of which you can be proud. THE DIVISION The Research and Development Division (R&D) supports the department’s mission by developing and maximizing resources necessary to advance law enforcement objectives and department goals through cost effective, innovative opportunities and partnerships. The division facilitates department-wide construction and maintenance for sheriff’s facilities, manages fleet vehicles, provides grant writing and assistance, procures available state and federal equipment, inventories and issues department equipment, processes uniform needs and conducts research and special projects without compromise to quality, safety, or service. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will demonstrate three (3) or more years of experience as a commercial electrician in non-residential settings such as airports, recreation facilities, government agencies, businesses and retail establishments, offices, restaurants, commercial constructions sites, banks, schools and hospitals; as well as operating with voltage levels of up to and including 4,160 volts, and working with Computer Maintenance Management System to receive work orders and record documentation of completed tasks. The ideal candidate MUST possess a California State Electrical Licenses/Certificate and possess extensive experience in the following core competencies: The incumbent will be required to work inside of a jail facility and at times around inmates; the ability to work within confined spaces and access remote locations, work within the Coroner's office; and work around potentially harmful chemicals or biological agents. The Sheriff’s Electrician position schedules are Monday through Thursday or Tuesday through Friday, 6:30 a.m. to 5:00 p.m. No swing, midnight or weekend shifts. TECHNICAL KNOWLEDGE Performing maintenance and repairs on constant current regulators, their associated monitoring systems, on building electrical distribution systems, security systems, and fire protection systems, etc. Installing, testing, calibrating, and maintaining complex control systems, analyzers, electrical switchgear, distribution equipment, and safety interlocks Working with emergency lighting including battery single units, modular and inverters such as Holophane and Chloride Working with emergency generators including gas and diesel, parallel operations, bus transfer and switchgear such as Russ Electric, Onan and Asco Utilizing with motor control 5 to 200 horsepower, various types of starters used on 480-volt three-phase, types of overload and variable speed controls Understanding State and local laws, ordinances, codes, and regulations pertaining to all aspects of electrical wiring systems and equipment installation and maintenance Ability to install conduit and related fittings for new or extending circuits INDUSTRY | SAFETY KNOWLEDGE Performing building and safety codes and understanding of safety regulations Maintaining compliance with the National Electrical Safety Code and the National Electric Code Complying with health and safety standards and building codes Knowledge of safe and proper use of the hand and electrical tools of the trade Knowledge of the occupational hazards and applicable safety principles and practices EFFECTIVE COMMUNICATION Working positively and effectively to resolve issues and develop collaboration within internal team settings as well as with County of Orange agencies, contractors, and internal/external stakeholders Representing the organization effectively and communicate articulately, while demonstrating organizational integrity Maintaining cooperative relationships and deal tactfully within and across organizational lines Delivering technical and conceptual information clearly and articulately, both orally and in writing, to a wide variety of audiences LICENSE REQUIRMENTS Possession of a valid California Driver's License, Class C or higher may be required by date of appointment. SPECIAL REQUIREMENTS Possession of a valid State of California Electrical License/Certificate. MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Electrician . SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL, ENVIRONMENTAL, AND WORKING CONDITIONS Physical Requirements Incumbents must have the ability to lift up to 50 pounds with frequent lifting/carrying objects weighing up to 25 pounds; be confined to small spaces; climb ladders, and scaffolding; independent body mobility to stand, walk, crawl, stoop, bend, pull, or push; identify and distinguish colors; manual dexterity to keyboard; operate power tools or other machinery that may be potentially hazardous; pass an initial asbestos physical examination and subsequent periodic examination in order to be issued and utilize a respirator. Environmental Conditions Work outside in all types of weather conditions and have occasional controlled contact with potentially harmful chemical or biological agents. Workaround high voltage systems. Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Examination (Refer/Non-Refer) Candidates whose work experience appear to best meet the needs of the department will be invited to participate in an examination covering job-related items. Only the candidates who receive the highest score on the assessment will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, Sheriff's Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION E MAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
CAREER DESCRIPTION ELECTRICIAN (SHERIFF) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT/POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to fill current and future Electrician positions within Orange County Sheriff's Department. THE OPPORTUNITY The electrician position will be troubleshooting, repairing, installing, upgrading, fixing and maintaining electrical instruments at the facilities, systems, control devices, uninterruptable power supplies systems, electrical equipment, operating with voltage levels of up to and including 4,160 volts, and may be assigned to other duties, as needed. THE DEPARTMENT The OC Sheriff's Department is among the largest in the nation, offering a rewarding career with the opportunity to serve Orange County in diverse assignments including land, air, and sea-based patrol, specialty investigative units, community engagement assignments, and unique collateral duty options. The Sheriff's Department prides itself on embracing a policing model that employs intelligence-led policing strategies and a community-focused approach to providing law enforcement services. We believe engaged communities make for safe communities. Accordingly, the Department also offers extensive training and outreach opportunities for personnel to build and strengthen relationships in the communities they serve through community-based policing, familiarization between law enforcement and community residents, and collaborative problem solving. This is more than a job; it is an opportunity to build a career of which you can be proud. THE DIVISION The Research and Development Division (R&D) supports the department’s mission by developing and maximizing resources necessary to advance law enforcement objectives and department goals through cost effective, innovative opportunities and partnerships. The division facilitates department-wide construction and maintenance for sheriff’s facilities, manages fleet vehicles, provides grant writing and assistance, procures available state and federal equipment, inventories and issues department equipment, processes uniform needs and conducts research and special projects without compromise to quality, safety, or service. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES The ideal candidate will demonstrate three (3) or more years of experience as a commercial electrician in non-residential settings such as airports, recreation facilities, government agencies, businesses and retail establishments, offices, restaurants, commercial constructions sites, banks, schools and hospitals; as well as operating with voltage levels of up to and including 4,160 volts, and working with Computer Maintenance Management System to receive work orders and record documentation of completed tasks. The ideal candidate MUST possess a California State Electrical Licenses/Certificate and possess extensive experience in the following core competencies: The incumbent will be required to work inside of a jail facility and at times around inmates; the ability to work within confined spaces and access remote locations, work within the Coroner's office; and work around potentially harmful chemicals or biological agents. The Sheriff’s Electrician position schedules are Monday through Thursday or Tuesday through Friday, 6:30 a.m. to 5:00 p.m. No swing, midnight or weekend shifts. TECHNICAL KNOWLEDGE Performing maintenance and repairs on constant current regulators, their associated monitoring systems, on building electrical distribution systems, security systems, and fire protection systems, etc. Installing, testing, calibrating, and maintaining complex control systems, analyzers, electrical switchgear, distribution equipment, and safety interlocks Working with emergency lighting including battery single units, modular and inverters such as Holophane and Chloride Working with emergency generators including gas and diesel, parallel operations, bus transfer and switchgear such as Russ Electric, Onan and Asco Utilizing with motor control 5 to 200 horsepower, various types of starters used on 480-volt three-phase, types of overload and variable speed controls Understanding State and local laws, ordinances, codes, and regulations pertaining to all aspects of electrical wiring systems and equipment installation and maintenance Ability to install conduit and related fittings for new or extending circuits INDUSTRY | SAFETY KNOWLEDGE Performing building and safety codes and understanding of safety regulations Maintaining compliance with the National Electrical Safety Code and the National Electric Code Complying with health and safety standards and building codes Knowledge of safe and proper use of the hand and electrical tools of the trade Knowledge of the occupational hazards and applicable safety principles and practices EFFECTIVE COMMUNICATION Working positively and effectively to resolve issues and develop collaboration within internal team settings as well as with County of Orange agencies, contractors, and internal/external stakeholders Representing the organization effectively and communicate articulately, while demonstrating organizational integrity Maintaining cooperative relationships and deal tactfully within and across organizational lines Delivering technical and conceptual information clearly and articulately, both orally and in writing, to a wide variety of audiences LICENSE REQUIRMENTS Possession of a valid California Driver's License, Class C or higher may be required by date of appointment. SPECIAL REQUIREMENTS Possession of a valid State of California Electrical License/Certificate. MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Electrician . SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.). PHYSICAL, MENTAL, ENVIRONMENTAL, AND WORKING CONDITIONS Physical Requirements Incumbents must have the ability to lift up to 50 pounds with frequent lifting/carrying objects weighing up to 25 pounds; be confined to small spaces; climb ladders, and scaffolding; independent body mobility to stand, walk, crawl, stoop, bend, pull, or push; identify and distinguish colors; manual dexterity to keyboard; operate power tools or other machinery that may be potentially hazardous; pass an initial asbestos physical examination and subsequent periodic examination in order to be issued and utilize a respirator. Environmental Conditions Work outside in all types of weather conditions and have occasional controlled contact with potentially harmful chemical or biological agents. Workaround high voltage systems. Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Written Examination (Refer/Non-Refer) Candidates whose work experience appear to best meet the needs of the department will be invited to participate in an examination covering job-related items. Only the candidates who receive the highest score on the assessment will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, Sheriff's Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise. Click here for tips to complete your application. For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov ADDITIONAL INFORMATION E MAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION Sr. Accounting Assistant SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an Open eligible list used to fill current and future Sr. Accounting Assistant vacancies within Auditor-Controller and the Sheriff’s department. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on SUNDAY, JULY 28, 2024 at 11:59 PM (PST). ORANGE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated County in California. At the County you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clicking here . AUDITOR-CONTROLLER The Auditor-Controller Department is committed to serving Orange County by ensuring accountability over public spending, transparency of Taxpayer dollars, and engaging the public in government. We carry out our vision and mission by conducting the Public's business with the highest ethical and due diligence standards by supporting ethical and responsible financial decisions throughout the County. You can learn more about the Auditor-Controller Department by clicking here . SHERIFF-CORONER The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The Financial and Administrative Services Division provides administrative, financial, and law enforcement contract services that are essential to provide high-quality service to our community. The division strives for excellence in fiscal planning, cost analysis, procurement, contract, audit, payroll, jail cashiering and accounting operations. Click here to view the OC Sheriff's Department website THE OPPORTUNITY The Auditor-Controller , Senior Accounting Assistant performs a wide variety of analysis and complex financial/accounting duties which require extensive interpretation and application of policies, procedures, and regulations. Auditor-Controller has Senior Accounting Assistants in several areas under General Accounting and Satellite Accounting teams (OC Community Resources, Social Services Agency, Health Care Agency, OC Public Works, John Wayne Airport, and OC Waste & Recycling). This role may be responsible for: preparing complex reports, cash receipts, monthly reconciliations, journal vouchers, payment requests, and invoices; conducting research for various projects, performing accounts receivable and accounts payable duties; job cost duties, providing customer service to vendors or department staff, and other duties as needed. The Sheriff-Coroner , Sr. Accounting Assistant reports to the Sheriff-Coroner Financial/Administrative Services Division and are assigned in the areas of Accounts Payable and Accounts Receivable. Under minimal supervision, the Sr. Accounting Assistant performs a variety of complex financial/accounting duties requiring extensive interpretation and application of policies, procedures, and regulation. The position prepares a variety of accounting documents including financial reports, journal vouchers, payment requests, and encumbrances, provides customer service to vendors, outside agencies, and department staff, and may be assigned other duties as needed. MINIMUM QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Knowledge | Technical Experience Software proficiency with Microsoft Excel, Word, and Outlook Knowledge of accounting and auditing principles and terminology Gathering documents, analyzing, researching, and preparing various reports Experience with processes, methods, and techniques related to accounting procedures and practices Understanding of County of Orange Accounting policy and procedures Knowledge of CAPS+ Financial/Purchasing System, ERMI, OC Data Warehouse, and Monarch Strong mathematical and analytical skills Analysis | Problem Solving Exhibits innovation and creativity in identifying and resolving problems as they occur Interpreting contracts/invoices Gathering, analyzing and applying information skillfully Evaluating and using independent decision-making and judgment to address issues as they arise and keeping management informed at an appropriate level Anticipating potential issues and addresses them proactively and appropriately Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Communicating technical and complex information in a clear and concise manner Listening effectively to others and shares technical knowledge with others Excellent communication and customer service skills with vendors, department staff, or the public Explaining policies or instructions to those who are unfamiliar with the procedures of the County of Orange MINIMUM QUALIFICATIONS Please click here to be directed to the class specification for full details regarding the minimum qualifications for the Sr. Accounting Assistant. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. A background check consisting of employment history, professional references, criminal check, traffic violations, drug use, credit problems, employment history, professional references and education verification (i.e. degree, license, and/or official transcripts) will be conducted. All applicants will be required to pass an extensive background investigation to the satisfaction of the Orange County Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After the screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Candidates whose applications reflect the most job-related experience and training will be invited to online assessments. Only the most qualified candidates will be referred to the next step. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . F REQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/28/2024 11:59 PM Pacific
Jul 12, 2024
Full Time
CAREER DESCRIPTION Sr. Accounting Assistant SALARY INFORMATION In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an Open eligible list used to fill current and future Sr. Accounting Assistant vacancies within Auditor-Controller and the Sheriff’s department. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on SUNDAY, JULY 28, 2024 at 11:59 PM (PST). ORANGE COUNTY Orange County is a desirable place to live - and is one of the premier employers in the region, as well as the third largest populated County in California. At the County you will find variety, individual opportunity, job satisfaction, and the pleasure of working with colleagues who are dedicated to making a positive difference. You can learn more about the County of Orange by clicking here . AUDITOR-CONTROLLER The Auditor-Controller Department is committed to serving Orange County by ensuring accountability over public spending, transparency of Taxpayer dollars, and engaging the public in government. We carry out our vision and mission by conducting the Public's business with the highest ethical and due diligence standards by supporting ethical and responsible financial decisions throughout the County. You can learn more about the Auditor-Controller Department by clicking here . SHERIFF-CORONER The Orange County Sheriff’s Department is among the largest in the nation, providing exemplary law enforcement services focused on a collaborative, dedicated and innovative approach to public safety. The Financial and Administrative Services Division provides administrative, financial, and law enforcement contract services that are essential to provide high-quality service to our community. The division strives for excellence in fiscal planning, cost analysis, procurement, contract, audit, payroll, jail cashiering and accounting operations. Click here to view the OC Sheriff's Department website THE OPPORTUNITY The Auditor-Controller , Senior Accounting Assistant performs a wide variety of analysis and complex financial/accounting duties which require extensive interpretation and application of policies, procedures, and regulations. Auditor-Controller has Senior Accounting Assistants in several areas under General Accounting and Satellite Accounting teams (OC Community Resources, Social Services Agency, Health Care Agency, OC Public Works, John Wayne Airport, and OC Waste & Recycling). This role may be responsible for: preparing complex reports, cash receipts, monthly reconciliations, journal vouchers, payment requests, and invoices; conducting research for various projects, performing accounts receivable and accounts payable duties; job cost duties, providing customer service to vendors or department staff, and other duties as needed. The Sheriff-Coroner , Sr. Accounting Assistant reports to the Sheriff-Coroner Financial/Administrative Services Division and are assigned in the areas of Accounts Payable and Accounts Receivable. Under minimal supervision, the Sr. Accounting Assistant performs a variety of complex financial/accounting duties requiring extensive interpretation and application of policies, procedures, and regulation. The position prepares a variety of accounting documents including financial reports, journal vouchers, payment requests, and encumbrances, provides customer service to vendors, outside agencies, and department staff, and may be assigned other duties as needed. MINIMUM QUALIFICATIONS & CORE COMPETENCIES In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Technical Knowledge | Technical Experience Software proficiency with Microsoft Excel, Word, and Outlook Knowledge of accounting and auditing principles and terminology Gathering documents, analyzing, researching, and preparing various reports Experience with processes, methods, and techniques related to accounting procedures and practices Understanding of County of Orange Accounting policy and procedures Knowledge of CAPS+ Financial/Purchasing System, ERMI, OC Data Warehouse, and Monarch Strong mathematical and analytical skills Analysis | Problem Solving Exhibits innovation and creativity in identifying and resolving problems as they occur Interpreting contracts/invoices Gathering, analyzing and applying information skillfully Evaluating and using independent decision-making and judgment to address issues as they arise and keeping management informed at an appropriate level Anticipating potential issues and addresses them proactively and appropriately Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Communicating technical and complex information in a clear and concise manner Listening effectively to others and shares technical knowledge with others Excellent communication and customer service skills with vendors, department staff, or the public Explaining policies or instructions to those who are unfamiliar with the procedures of the County of Orange MINIMUM QUALIFICATIONS Please click here to be directed to the class specification for full details regarding the minimum qualifications for the Sr. Accounting Assistant. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. A background check consisting of employment history, professional references, criminal check, traffic violations, drug use, credit problems, employment history, professional references and education verification (i.e. degree, license, and/or official transcripts) will be conducted. All applicants will be required to pass an extensive background investigation to the satisfaction of the Orange County Sheriff's Department. Candidates must not have been convicted of a felony or be on any form of probation. All employment offers are contingent upon successful completion of a thorough background investigation to the satisfaction of the Sheriff's Department. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After the screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the recruitment. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Candidates whose applications reflect the most job-related experience and training will be invited to online assessments. Only the most qualified candidates will be referred to the next step. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures ADDITIONAL INFORMATION Please see below for important information regarding COVID 19 related requirements Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . F REQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Sam Apraku at 714-834-3116 or at Samuel.Apraku@ac.ocgov.com EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/28/2024 11:59 PM Pacific
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY DISTRICT ATTORNEY IV (CONSUMER/ENVIRONMENTAL PROTECTION) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill current and future Limited-Term Deputy District Attorney IV positions. A Limited-Term position is a position that has no anticipated long-range funding or has uncertain future funding. This l imited-term position is dependent upon grant funding. DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. Qualified a pplicants are encouraged to apply immediately. THE DISTRICT ATTORNEY The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. Retirement Reciprocity Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 2.7% at age 55. For more information, please call (714) 558-6200 or visit www.ocers.org THE OPPORTUNITY The Orange County District Attorney (OCDA) is seeking a Limited-Term Deputy District Attorney IV to serve as a prosecutor assigned to the Consumer/Environmental Protection Unit to review, file, and prosecute complex civil and criminal consumer/environmental protection cases. Assigned cases involve voluminous evidence, complex legal theories and factual scenarios, and high-dollar penalties. They are often high-profile with statewide or even national implications. The cases require a high level of experience, knowledge, and expertise, as well as sound judgement and the ability to exercise discretion within strict legal and ethical guidelines. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES In addition to minimum qualifications, the ideal candidate will possess at least five (5) years as an attorney, with significant experience in criminal procedure, including drafting criminal complaints, indictments, briefs, and motions; and/or civil litigation, including taking and defending depositions, litigating discovery disputes, drafting and arguing motions for summary judgment/summary adjudication, jury trials and bench trials, post-trial motions, and appellate work. The ideal candidate will also possess thorough knowledge of civil procedure related to complex litigation from filing to post-trial motions, working knowledge of criminal procedure, and the ability to: Analyze, evaluate, organize, file, and litigate complex civil and criminal consumer and environmental protection cases involving voluminous evidence and complex legal theories and factual scenarios. Perform legal research and apply the law to craft persuasive legal arguments, understand complex financial records, use a computer effectively, and articulate the People’s position in court both orally and in written legal briefs. Work effectively with OCDA staff, members of the Bench and Bar, law enforcement and other investigative agencies, and the public including victims and witnesses. Be self-motivated and operate in an independent work environment. LICENSE REQUIRED Active membership in the State Bar of California or Members in good standing of California State Bar and have been assigned a license number but have inactive membership status are also welcome to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. and Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications, special requirements, and example of duties as well as the physical, mental, and environmental requirements for the Deputy Attorney IV classification RECRUITMENT PROCESS District Attorney Human Resources screens all application materials for minimum and/or desirable qualifications. After the initial screening, candidates who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. The recruitment process will consist of the following assessments, which will require a few months to complete. Application Appraisal Panel (Weighted 100%) A panel of job knowledge experts will evaluate the responses to the supplemental questions for job knowledge, competencies, and related experience described above. Each candidate's rating is based on the candidate's responses to the supplemental questions; therefore, candidates should be thorough, detailed, and complete in their responses to the supplemental questions. Based on the Department's needs, the recruitment process listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS The information you provide on your application and/or responses to the supplemental questions will be used as a scoring device, so please be thorough and complete in your responses. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. T his is a competitive process . Please note that the panel will also be evaluating wri tten communication skills. Only the most successful candidates will be placed on the eligible list. Applicants are required to submit a resume. A self-edited writing sample must be included. Acceptable samples include redacted copies of briefs, legal research/investigative reports, or legislative analysis/recommendations. Letters of recommendation are optional. You may submit up to two letters by attaching them to your application. Note: We suggest you prepare the supplemental answers offline so that you do not lose Internet connection. Once you have completed your answers offline, copy and paste your answers in the appropriate boxes. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE POLICY (VEPP): The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. BACKGROUND SCREENING: Candidates under consideration for hire by the District Attorney will be required to pass an extensive investigation to the satisfaction of the department. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Ursula Gonzalez at (714) 834-2762 or Ursula.Gonzalez@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 11, 2024
Full Time
CAREER DESCRIPTION DEPUTY DISTRICT ATTORNEY IV (CONSUMER/ENVIRONMENTAL PROTECTION) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC The eligible list established through this recruitment will be used to fill current and future Limited-Term Deputy District Attorney IV positions. A Limited-Term position is a position that has no anticipated long-range funding or has uncertain future funding. This l imited-term position is dependent upon grant funding. DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. Qualified a pplicants are encouraged to apply immediately. THE DISTRICT ATTORNEY The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. Retirement Reciprocity Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 2.7% at age 55. For more information, please call (714) 558-6200 or visit www.ocers.org THE OPPORTUNITY The Orange County District Attorney (OCDA) is seeking a Limited-Term Deputy District Attorney IV to serve as a prosecutor assigned to the Consumer/Environmental Protection Unit to review, file, and prosecute complex civil and criminal consumer/environmental protection cases. Assigned cases involve voluminous evidence, complex legal theories and factual scenarios, and high-dollar penalties. They are often high-profile with statewide or even national implications. The cases require a high level of experience, knowledge, and expertise, as well as sound judgement and the ability to exercise discretion within strict legal and ethical guidelines. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES In addition to minimum qualifications, the ideal candidate will possess at least five (5) years as an attorney, with significant experience in criminal procedure, including drafting criminal complaints, indictments, briefs, and motions; and/or civil litigation, including taking and defending depositions, litigating discovery disputes, drafting and arguing motions for summary judgment/summary adjudication, jury trials and bench trials, post-trial motions, and appellate work. The ideal candidate will also possess thorough knowledge of civil procedure related to complex litigation from filing to post-trial motions, working knowledge of criminal procedure, and the ability to: Analyze, evaluate, organize, file, and litigate complex civil and criminal consumer and environmental protection cases involving voluminous evidence and complex legal theories and factual scenarios. Perform legal research and apply the law to craft persuasive legal arguments, understand complex financial records, use a computer effectively, and articulate the People’s position in court both orally and in written legal briefs. Work effectively with OCDA staff, members of the Bench and Bar, law enforcement and other investigative agencies, and the public including victims and witnesses. Be self-motivated and operate in an independent work environment. LICENSE REQUIRED Active membership in the State Bar of California or Members in good standing of California State Bar and have been assigned a license number but have inactive membership status are also welcome to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. and Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications, special requirements, and example of duties as well as the physical, mental, and environmental requirements for the Deputy Attorney IV classification RECRUITMENT PROCESS District Attorney Human Resources screens all application materials for minimum and/or desirable qualifications. After the initial screening, candidates who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. The recruitment process will consist of the following assessments, which will require a few months to complete. Application Appraisal Panel (Weighted 100%) A panel of job knowledge experts will evaluate the responses to the supplemental questions for job knowledge, competencies, and related experience described above. Each candidate's rating is based on the candidate's responses to the supplemental questions; therefore, candidates should be thorough, detailed, and complete in their responses to the supplemental questions. Based on the Department's needs, the recruitment process listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS The information you provide on your application and/or responses to the supplemental questions will be used as a scoring device, so please be thorough and complete in your responses. "See Resume" is not a qualifying response and will not be scored in lieu of the required information. T his is a competitive process . Please note that the panel will also be evaluating wri tten communication skills. Only the most successful candidates will be placed on the eligible list. Applicants are required to submit a resume. A self-edited writing sample must be included. Acceptable samples include redacted copies of briefs, legal research/investigative reports, or legislative analysis/recommendations. Letters of recommendation are optional. You may submit up to two letters by attaching them to your application. Note: We suggest you prepare the supplemental answers offline so that you do not lose Internet connection. Once you have completed your answers offline, copy and paste your answers in the appropriate boxes. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE POLICY (VEPP): The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. BACKGROUND SCREENING: Candidates under consideration for hire by the District Attorney will be required to pass an extensive investigation to the satisfaction of the department. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Ursula Gonzalez at (714) 834-2762 or Ursula.Gonzalez@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION DEPUTY DISTRICT ATTORNEY IV In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Regular, Limited-Term and Extra-Help Deputy District Attorney IV positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. Qualified a pplicants are encouraged to apply immediately. THE DISTRICT ATTORNEY The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. Retirement Reciprocity Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 2.7% at age 55. For more information, please call (714) 558-6200 or visit www.ocers.org THE OPPORTUNITY The Orange County District Attorney (OCDA) i s seeking a Deputy District Attorney IV to prepare and litigate complex and serious cases (primarily felonies) before the Superior and Appellate Courts. The assignment may be in our Felony units throughout the office or at any of our various locations or units based on the Department's needs. This is an in-person assignment, and the duties cannot be performed remotely/virtually. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES In addition to minimum qualifications, the ideal candidate will possess experience with at least fifteen (15) or more felony trials. The ideal candidate will also possess: Thorough knowledge of substantive and procedural criminal law Over three years of experience as an attorney in the practice of criminal law Significant felony trial experience Excellent oral advocacy skills including the ability to concisely, effectively communicate arguments. The ability to analyze, organize, file, evaluate, and try complex and serious cases The ability to perform complex and difficult legal research and effectively present and argue the prosecution's position orally and in writing The ability to work effectively with District Attorney staff, members of the bench and bar, law enforcement personnel and members of the public LICENSE REQUIRED Active membership in the State Bar of California or Members in good standing of California State Bar and have been assigned a license number, but have inactive membership status are also welcome to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. and Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Deputy Attorney IV classification as well as the physical and mental requirements, and environmental conditions. RECRUITMENT PROCESS District Attorney Human Resources screens all application materials for minimum and/or desirable qualifications. After the initial screening, candidates who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. The recruitment process will consist of the following assessments, which will require a few months to complete. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the recruitment process listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE POLICY (VEPP): The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. BACKGROUND SCREENING: Candidates under consideration for hire by the District Attorney will be required to pass an extensive investigation to the satisfaction of the department. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Ursula Gonzalez at (714) 834-2762 or Ursula.Gonzalez@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Jul 02, 2024
Variable Shift
CAREER DESCRIPTION DEPUTY DISTRICT ATTORNEY IV In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Regular, Limited-Term and Extra-Help Deputy District Attorney IV positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Online applications will be accepted for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 P.M. PST on the day the County's needs are met. Qualified a pplicants are encouraged to apply immediately. THE DISTRICT ATTORNEY The Orange County District Attorney (OCDA) represents the People of the State of California in criminal and civil proceedings, serves the court and criminal justice system, and the Orange County Grand Jury. The mission of the Office of the Orange County District Attorney is to enhance public safety and welfare and to protect and respect crime victims and to create security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner. The Office consists of three major divisions: Legal, Investigative Bureau, and Administration. EMPLOYEE BENEFITS FOR PROSPECTIVE EMPLOYEES The County of Orange provides a comprehensive, balanced, and competitive benefits package as part of the employee total compensation. Click here to find out more about employee benefits. Retirement Reciprocity Current employed members of accepted reciprocal systems who were in those retirement systems prior to January 1, 2013, and who have not retired from those systems, may be eligible for previous OCERS formula of 2.7% at age 55. For more information, please call (714) 558-6200 or visit www.ocers.org THE OPPORTUNITY The Orange County District Attorney (OCDA) i s seeking a Deputy District Attorney IV to prepare and litigate complex and serious cases (primarily felonies) before the Superior and Appellate Courts. The assignment may be in our Felony units throughout the office or at any of our various locations or units based on the Department's needs. This is an in-person assignment, and the duties cannot be performed remotely/virtually. DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES In addition to minimum qualifications, the ideal candidate will possess experience with at least fifteen (15) or more felony trials. The ideal candidate will also possess: Thorough knowledge of substantive and procedural criminal law Over three years of experience as an attorney in the practice of criminal law Significant felony trial experience Excellent oral advocacy skills including the ability to concisely, effectively communicate arguments. The ability to analyze, organize, file, evaluate, and try complex and serious cases The ability to perform complex and difficult legal research and effectively present and argue the prosecution's position orally and in writing The ability to work effectively with District Attorney staff, members of the bench and bar, law enforcement personnel and members of the public LICENSE REQUIRED Active membership in the State Bar of California or Members in good standing of California State Bar and have been assigned a license number, but have inactive membership status are also welcome to apply. An active California State Bar membership and eligibility to practice law in the State of California must be attained by date of appointment and maintained throughout employment. and Possession of a California Class C Driver License or the ability to use an alternative method of transportation to carry out the essential functions of the job. MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Deputy Attorney IV classification as well as the physical and mental requirements, and environmental conditions. RECRUITMENT PROCESS District Attorney Human Resources screens all application materials for minimum and/or desirable qualifications. After the initial screening, candidates who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. The recruitment process will consist of the following assessments, which will require a few months to complete. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the recruitment process listed above may be modified. All candidates will be notified of any changes in the recruitment process. Eligible List Once the assessment has been completed, District Attorney Human Resources will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION VETERANS EMPLOYMENT PREFERENCE POLICY (VEPP): The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy. BACKGROUND SCREENING: Candidates under consideration for hire by the District Attorney will be required to pass an extensive investigation to the satisfaction of the department. Note: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.) . EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. For detailed information on how to apply, click here. FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Ursula Gonzalez at (714) 834-2762 or Ursula.Gonzalez@ocdapa.org . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION FLOOD PROGRAMS ADMINISTRATOR (DEVELOPMENT SERVICES ADMINISTRATOR) SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above , based on position requirements and successful candidate's qualifications , subject to appropriate authorization . OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Development Services Administrator positions within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Tuesday, July 30, 2024 at 11:59 PM (PT) . OC INFRASTRUCTURE CORE SERVICES: FLOOD PROGRAMS OC Infrastructure Programs is a service area of OC Public Works (OCPW). Flood Programs is a business unit within OC Infrastructure Programs and coordinates floodplain management services with outside agencies such as the Federal Emergency Management Agency (FEMA) and others on behalf of the Orange County Flood Control District. Flood Programs assists in the management of Orange County Flood Control District property and facilities and manages real estate agreements. This includes 380 miles of flood control channels, 4 dams, 8 pump stations, and 33 retention basins. They acquire necessary rights of way and oversee the District's local sponsor role in the Santa Ana River Mainstem project. Click here for more information about OC Public Works. Click here for more information about County of Orange. THE OPPORTUNITY OC Infrastructure Programs is seeking a Flood Programs Administrator (Development Services Administrator) to provide essential administrative, analytical, and interagency support for infrastructure agreements and real estate transactions representing the Orange County Flood Control District interests in the protection of life and property from the threat and damage of floods. The Flood Programs Administrator assists in preparation and negotiation of deal points for agreements, contracts, deeds, leases, licenses, and other documents in coordination with staff, third parties, Real Estate, and County Counsel. The Flood Programs Administrator applies principles and modern methods of public and business administration including fiscal management, budgetary preparation, contract management, and consultant/personnel supervision. The incumbent will process real estate and right of way documents for signature, distribution, and/or recording; and interpret and apply County of Orange codified ordinances, relevant state codes, and regulations. The job duties of this position include but are not limited to: Provide input to encroachment permit submittals which impact or concern the Orange County Flood Control District (OCFCD), research OCFCD rights of way and facilities, review impacts on OCFCD, identify any need for new agreement, temporary construction easement, right of entry, consent, license, and easement Provide administrative support to Flood Programs in budget preparation, financial projections for operational budgets, and provide Strategic Financial Plan updates Process requests related to the implementation of Flood Program operations, agreements, and Capital Improvement Projects (CIP) Assistant in procurement process for contracts, processing of OC Expediter requisitions for encumbrances, and payments to vendors, and obtaining billing codes for tracking purposes and to invoice third parties Support staff to effectively interact with the public by providing assistance with written communications, presentations, site visits, and County of Orange, Board of Supervisors communications Maintain database of OCFCD agreements and facility records for Flood Programs operations DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess four (4) or more years of professional land use development services experience related to this position, including at least two (2) years of experience managing, supervising, or leading teams. The Flood Programs Administrator will understand the phasing and sequencing of the development processes, including those related to discretionary and ministerial permitting and construction. Possession of a legal degree or real estate license are highly desirable, but not required, as the most successful candidates will have a working knowledge of legal/real estate terminology and transactions. In addition, the successful candidate will also demonstrate competencies in the following areas: Technical Knowledge & Experience Current knowledge of federal, state, and local legislation, policies, regulations, and issues that pertain to the technical and service aspects of development Current technical/professional knowledge of complex principles, methods, standards, and techniques associated with community/land use development and environmental review Knowledge of state planning and zoning laws related to general plans, zoning, and subdivisions (Subdivision Map Act) and California Environmental Quality Act (CEQA) Current knowledge of California housing law, demographic trends, and state housing reporting requirements Project management, including the ability to effectively apply industry standards and practices in the areas of project planning, coordination, budget management, report and agreement writing, scheduling, and monitoring to achieve measurable results Participate in field activities and investigations; review reports and correspondence prepared by staff members; develop, establish, and implement processes and procedures, manage contracts and invoicing processes Prepare materials for hearings, meetings, and presentations utilizing software such as MS Office Suite: Word, Excel, Outlook, and PowerPoint Understanding the physical, social, technical, and economic implications involved in regional, county, city, and environmental planning Customer Service & Interpersonal Skills Ensure customer service and satisfaction and provide timely, effective responses to internal and external customer inquiries both orally and in writing, while simultaneously enforcing regulations Consistently apply high ethical standards of behavior, work cooperatively, and maintain productive working relationships to accomplish business objectives and work responsibilities Actively promote teamwork by creating a culture and environment that supports individual and team empowerment Effective Communication & Collaboration Ability to distill complex topics for a variety of audiences of varying levels of understanding, using both technical and non-technical language with elected and appointed officials, appointed commission and board members, developers, stakeholders, contractors, engineers, trade professionals, and the public, both verbally and in writing Ability to supervise/manage staff and/or direct the efforts of staff who are not direct reports, including outside contractors/consultants to meet project/program objectives Review and check documents for accuracy and quality of work, and convey feedback and direction in an effective manner Promote open, candid information sharing across organizational boundaries Problem Solving & Decision Making Conduct conflict resolution in a positive and constructive manner Work independently and maintain flexibility among changing assignments and priorities Anticipate and minimize unexpected issues and situations by promptly resolving and addressing the issue and/or situation with evidence-based decision-making strategies. Effectively and efficiently produce results consistent with program objectives License/Certification Possession of a valid California Driver License, Class C or higher. MINIMUM QUALIFICATIONS Click here to view the complete classification description and minimum qualifications for Development Services Administrator. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E .S .) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview (SOI) I (Weighted 100%) Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for current and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and pair internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com". If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitmen, contact Cherry Ward at (714) 667-9609 or by email at cherry.ward@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/30/2024 11:59 PM Pacific
Jun 26, 2024
Full Time
CAREER DESCRIPTION FLOOD PROGRAMS ADMINISTRATOR (DEVELOPMENT SERVICES ADMINISTRATOR) SALARY INFORMATION This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above , based on position requirements and successful candidate's qualifications , subject to appropriate authorization . OPEN TO THE PUBLIC This recruitment is being held to establish an open eligible list to fill current and future Development Services Administrator positions within OC Public Works. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Qualified applicants are encouraged to apply immediately, as the recruitment will close on Tuesday, July 30, 2024 at 11:59 PM (PT) . OC INFRASTRUCTURE CORE SERVICES: FLOOD PROGRAMS OC Infrastructure Programs is a service area of OC Public Works (OCPW). Flood Programs is a business unit within OC Infrastructure Programs and coordinates floodplain management services with outside agencies such as the Federal Emergency Management Agency (FEMA) and others on behalf of the Orange County Flood Control District. Flood Programs assists in the management of Orange County Flood Control District property and facilities and manages real estate agreements. This includes 380 miles of flood control channels, 4 dams, 8 pump stations, and 33 retention basins. They acquire necessary rights of way and oversee the District's local sponsor role in the Santa Ana River Mainstem project. Click here for more information about OC Public Works. Click here for more information about County of Orange. THE OPPORTUNITY OC Infrastructure Programs is seeking a Flood Programs Administrator (Development Services Administrator) to provide essential administrative, analytical, and interagency support for infrastructure agreements and real estate transactions representing the Orange County Flood Control District interests in the protection of life and property from the threat and damage of floods. The Flood Programs Administrator assists in preparation and negotiation of deal points for agreements, contracts, deeds, leases, licenses, and other documents in coordination with staff, third parties, Real Estate, and County Counsel. The Flood Programs Administrator applies principles and modern methods of public and business administration including fiscal management, budgetary preparation, contract management, and consultant/personnel supervision. The incumbent will process real estate and right of way documents for signature, distribution, and/or recording; and interpret and apply County of Orange codified ordinances, relevant state codes, and regulations. The job duties of this position include but are not limited to: Provide input to encroachment permit submittals which impact or concern the Orange County Flood Control District (OCFCD), research OCFCD rights of way and facilities, review impacts on OCFCD, identify any need for new agreement, temporary construction easement, right of entry, consent, license, and easement Provide administrative support to Flood Programs in budget preparation, financial projections for operational budgets, and provide Strategic Financial Plan updates Process requests related to the implementation of Flood Program operations, agreements, and Capital Improvement Projects (CIP) Assistant in procurement process for contracts, processing of OC Expediter requisitions for encumbrances, and payments to vendors, and obtaining billing codes for tracking purposes and to invoice third parties Support staff to effectively interact with the public by providing assistance with written communications, presentations, site visits, and County of Orange, Board of Supervisors communications Maintain database of OCFCD agreements and facility records for Flood Programs operations DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess four (4) or more years of professional land use development services experience related to this position, including at least two (2) years of experience managing, supervising, or leading teams. The Flood Programs Administrator will understand the phasing and sequencing of the development processes, including those related to discretionary and ministerial permitting and construction. Possession of a legal degree or real estate license are highly desirable, but not required, as the most successful candidates will have a working knowledge of legal/real estate terminology and transactions. In addition, the successful candidate will also demonstrate competencies in the following areas: Technical Knowledge & Experience Current knowledge of federal, state, and local legislation, policies, regulations, and issues that pertain to the technical and service aspects of development Current technical/professional knowledge of complex principles, methods, standards, and techniques associated with community/land use development and environmental review Knowledge of state planning and zoning laws related to general plans, zoning, and subdivisions (Subdivision Map Act) and California Environmental Quality Act (CEQA) Current knowledge of California housing law, demographic trends, and state housing reporting requirements Project management, including the ability to effectively apply industry standards and practices in the areas of project planning, coordination, budget management, report and agreement writing, scheduling, and monitoring to achieve measurable results Participate in field activities and investigations; review reports and correspondence prepared by staff members; develop, establish, and implement processes and procedures, manage contracts and invoicing processes Prepare materials for hearings, meetings, and presentations utilizing software such as MS Office Suite: Word, Excel, Outlook, and PowerPoint Understanding the physical, social, technical, and economic implications involved in regional, county, city, and environmental planning Customer Service & Interpersonal Skills Ensure customer service and satisfaction and provide timely, effective responses to internal and external customer inquiries both orally and in writing, while simultaneously enforcing regulations Consistently apply high ethical standards of behavior, work cooperatively, and maintain productive working relationships to accomplish business objectives and work responsibilities Actively promote teamwork by creating a culture and environment that supports individual and team empowerment Effective Communication & Collaboration Ability to distill complex topics for a variety of audiences of varying levels of understanding, using both technical and non-technical language with elected and appointed officials, appointed commission and board members, developers, stakeholders, contractors, engineers, trade professionals, and the public, both verbally and in writing Ability to supervise/manage staff and/or direct the efforts of staff who are not direct reports, including outside contractors/consultants to meet project/program objectives Review and check documents for accuracy and quality of work, and convey feedback and direction in an effective manner Promote open, candid information sharing across organizational boundaries Problem Solving & Decision Making Conduct conflict resolution in a positive and constructive manner Work independently and maintain flexibility among changing assignments and priorities Anticipate and minimize unexpected issues and situations by promptly resolving and addressing the issue and/or situation with evidence-based decision-making strategies. Effectively and efficiently produce results consistent with program objectives License/Certification Possession of a valid California Driver License, Class C or higher. MINIMUM QUALIFICATIONS Click here to view the complete classification description and minimum qualifications for Development Services Administrator. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E .S .) . RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and/or desirable qualifications. After screening, applicants who meet the minimum and/or desirable qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview (SOI) I (Weighted 100%) Applicants will be interviewed and rated by a qualification appraisal panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedures may be modified. Candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to selection interview to be considered for current and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and pair internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com". If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. Questions? For specific information pertaining to this recruitmen, contact Cherry Ward at (714) 667-9609 or by email at cherry.ward@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 7/30/2024 11:59 PM Pacific