Announcement Number: 988532420 Regional Office 3320 West Sahara Avenue, Suite 100 • Las Vegas, Nevada 89102 702-486-3545 • Fax 702-486-3569 • adsd.nv.gov Joe Lombardo Governor Richard Whitley, MS Director DEPARTMENT OF HEALTH AND HUMAN SERVICES AGING AND DISABILITY SERVICES DIVISION Helping people. It's who we are and what we do. Dena Schmidt Administrator SIGN LANGUAGE INTERPRETER AND MENTOR Annual Salary: $94,792 The Aging and Disability Services Division (ADSD) is seeking qualified applicants for the position of Sign Language Interpreter and Mentor for Planning, Advocacy and Community Services (PAC) . This position will join the Communication Access Services (CAS) team within the Aging and Disability Services Division (ADSD). The Aging and Disability Services Division provides an atmosphere of innovative thinking, teamwork, friendly co-workers, a positive working environment and is committed to fostering an environment of both inclusiveness and diversity within our workforce. The mission of the ADSD is to provide leadership and advocacy in the planning, development and delivery of a high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The responsibility of ADSD is to ensure the provision of effective supports and services to meet the needs of individuals and families. The primary responsibility of this position is to mentor interpreters following the CAS mentorship curriculum which is foundationally based on principles of self-assessment. Under the direction of the CAS Social Services Program Specialist III, this position will provide professional development opportunities for interpreters including, but not limited to, workshops, professional development for school districts, and study groups for interpreter credentialing. This position will also provide direct interpreting services for various State agencies which may include televised events. This position will be expected to perform consultation on interpreting, including, best practices in employment and hiring, roles and responsibilities, and the State law on interpreter qualification requirements and scopes of practice. CAS Interpreter and Mentors adhere to professional standards, best practices, and follow the National Association of the Deaf (NAD) and the Registry of Interpreters for the Deaf (RID) Code of Professional Conduct. Deaf and hearing interpreters are encouraged to apply. The Communication Access Services program includes Relay Nevada, Communication Access Service Centers, Nevada Interpreter/Communication Access Realtime Translation (CART) Registry, interpreter mentoring and interpreting services. REQUIRED Qualifications: Bachelor's degree in any field of study and experience providing mentoring and/or professional development in a work or volunteer capacity. Current and valid certification from a national certification such as, Registry of Interpreters for the Deaf, Board of Evaluation of Interpreters, etc., in good standing. Registration with the Nevada Interpreter/CART (or become registered upon acceptance of the position). Working knowledge of Microsoft Office Suite (i.e., Outlook, Word, Excel, PowerPoint). Regional Office 3320 West Sahara Avenue, Suite 100 • Las Vegas, Nevada 89102 702-486-3545 • Fax 702-486-3569 • adsd.nv.gov PREFERRED EXPERIENCE: Master's degree in ASL Interpreting or related field and experience as a mentor in a formal mentorship program and experience providing interpreting services to State Government agencies. Educational Interpreter Performance Assessment (EIPA) 4.0+ and a passing score on the EIPA Written Knowledge Test. SPECIAL NOTES AND REQUIREMENTS: Up to 75% travel is required. Travel for mentoring meetings, presentations, workshops and to attend conferences to maintain knowledge and skills in the interpreting field is required. SALARY AND Benefits: As a full-time position, compensation is approximately $94,792 annually. Excellent benefits package including health, dental and vision insurance, Public Employees' Retirement System (PERS) Plan, paid vacation, 11 paid holidays, and no state, county, city or social security tax. Other employee benefits such as life and disability insurance, and deferred compensation plans are available. Position Location: Las Vegas, Nevada To Apply: Submit your resume or Curriculum Vitae with a letter of interest and three (3) professional references to: Mildred Farkas ADSD Human Resources Analyst 3320 W Sahara Ave., Suite #100 Las Vegas, NV 89102 Mildredfarkas@adsd.nv.gov In the Subject line, please reference Sign Language Interpreter and Mentor Resumes will be accepted until recruitment needs are satisfied. ADSD is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. The Aging and Disability Services Division is committed to fostering an environment of both inclusiveness and diversity within our workforce. We are dedicated to assisting all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible! Closing Date/Time: Until recruitment needs are satisfied
Mar 08, 2024
Full Time
Announcement Number: 988532420 Regional Office 3320 West Sahara Avenue, Suite 100 • Las Vegas, Nevada 89102 702-486-3545 • Fax 702-486-3569 • adsd.nv.gov Joe Lombardo Governor Richard Whitley, MS Director DEPARTMENT OF HEALTH AND HUMAN SERVICES AGING AND DISABILITY SERVICES DIVISION Helping people. It's who we are and what we do. Dena Schmidt Administrator SIGN LANGUAGE INTERPRETER AND MENTOR Annual Salary: $94,792 The Aging and Disability Services Division (ADSD) is seeking qualified applicants for the position of Sign Language Interpreter and Mentor for Planning, Advocacy and Community Services (PAC) . This position will join the Communication Access Services (CAS) team within the Aging and Disability Services Division (ADSD). The Aging and Disability Services Division provides an atmosphere of innovative thinking, teamwork, friendly co-workers, a positive working environment and is committed to fostering an environment of both inclusiveness and diversity within our workforce. The mission of the ADSD is to provide leadership and advocacy in the planning, development and delivery of a high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The responsibility of ADSD is to ensure the provision of effective supports and services to meet the needs of individuals and families. The primary responsibility of this position is to mentor interpreters following the CAS mentorship curriculum which is foundationally based on principles of self-assessment. Under the direction of the CAS Social Services Program Specialist III, this position will provide professional development opportunities for interpreters including, but not limited to, workshops, professional development for school districts, and study groups for interpreter credentialing. This position will also provide direct interpreting services for various State agencies which may include televised events. This position will be expected to perform consultation on interpreting, including, best practices in employment and hiring, roles and responsibilities, and the State law on interpreter qualification requirements and scopes of practice. CAS Interpreter and Mentors adhere to professional standards, best practices, and follow the National Association of the Deaf (NAD) and the Registry of Interpreters for the Deaf (RID) Code of Professional Conduct. Deaf and hearing interpreters are encouraged to apply. The Communication Access Services program includes Relay Nevada, Communication Access Service Centers, Nevada Interpreter/Communication Access Realtime Translation (CART) Registry, interpreter mentoring and interpreting services. REQUIRED Qualifications: Bachelor's degree in any field of study and experience providing mentoring and/or professional development in a work or volunteer capacity. Current and valid certification from a national certification such as, Registry of Interpreters for the Deaf, Board of Evaluation of Interpreters, etc., in good standing. Registration with the Nevada Interpreter/CART (or become registered upon acceptance of the position). Working knowledge of Microsoft Office Suite (i.e., Outlook, Word, Excel, PowerPoint). Regional Office 3320 West Sahara Avenue, Suite 100 • Las Vegas, Nevada 89102 702-486-3545 • Fax 702-486-3569 • adsd.nv.gov PREFERRED EXPERIENCE: Master's degree in ASL Interpreting or related field and experience as a mentor in a formal mentorship program and experience providing interpreting services to State Government agencies. Educational Interpreter Performance Assessment (EIPA) 4.0+ and a passing score on the EIPA Written Knowledge Test. SPECIAL NOTES AND REQUIREMENTS: Up to 75% travel is required. Travel for mentoring meetings, presentations, workshops and to attend conferences to maintain knowledge and skills in the interpreting field is required. SALARY AND Benefits: As a full-time position, compensation is approximately $94,792 annually. Excellent benefits package including health, dental and vision insurance, Public Employees' Retirement System (PERS) Plan, paid vacation, 11 paid holidays, and no state, county, city or social security tax. Other employee benefits such as life and disability insurance, and deferred compensation plans are available. Position Location: Las Vegas, Nevada To Apply: Submit your resume or Curriculum Vitae with a letter of interest and three (3) professional references to: Mildred Farkas ADSD Human Resources Analyst 3320 W Sahara Ave., Suite #100 Las Vegas, NV 89102 Mildredfarkas@adsd.nv.gov In the Subject line, please reference Sign Language Interpreter and Mentor Resumes will be accepted until recruitment needs are satisfied. ADSD is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. The Aging and Disability Services Division is committed to fostering an environment of both inclusiveness and diversity within our workforce. We are dedicated to assisting all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible! Closing Date/Time: Until recruitment needs are satisfied
Announcement Number: 329686083 Joe Lombardo Governor Richard Whitley, MS Director DEPARTMENT OF HEALTH AND HUMAN SERVICES AGING AND DISABILITY SERVICES DIVISION Helping people. It's who we are and what we do. Dena Schmidt Administrator AGING AND DISABILITY SERVICES DIVISION SIGN LANGUAGE INTERPRETER AND MENTOR Annual Salary: $94,792 The Aging and Disability Services Division (ADSD) is seeking qualified applicants for the position of Sign Language Interpreter and Mentor with the Office of Community Living (OCL). This position will join the Communication Access Services (CAS) team within the Aging and Disability Services Division (ADSD). The Aging and Disability Services Division provides an atmosphere of innovative thinking, teamwork, friendly co-workers, a positive working environment and is committed to fostering an environment of both inclusiveness and diversity within our workforce. The mission of the ADSD is to provide leadership and advocacy in the planning, development and delivery of a high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The responsibility of ADSD is to ensure the provision of effective support and services to meet the needs of individuals and families. The primary responsibility of this position is to mentor interpreters following the CAS mentorship curriculum which is foundationally based on principles of self-assessment. Under the direction of the CAS Social Services Program Specialist III, this position will provide professional development opportunities for interpreters including, but not limited to, workshops, professional development for school districts, and study groups for interpreter credentialing. This position will also provide direct interpreting services for various State agencies which may include televised events. This position will be expected to perform consultation on interpreting, including, best practices in employment and hiring, roles and responsibilities, and the State law on interpreter qualification requirements and scopes of practice. CAS Interpreter and Mentors adhere to professional standards, best practices, and follow the National Association of the Deaf (NAD) and the Registry of Interpreters for the Deaf (RID) Code of Professional Conduct. Deaf and hearing interpreters are encouraged to apply. The Communication Access Services program includes Relay Nevada, Communication Access Service Centers, Nevada Interpreter/Communication Access Realtime Translation (CART) Registry, interpreter mentoring and interpreting services. REQUIRED Qualifications: Bachelor's degree in any field of study and experience providing mentoring and/or professional development in a work or volunteer capacity. Current and valid certification from a national certification such as, Registry of Interpreters for the Deaf, Board of Evaluation of Interpreters, etc., in good standing. Registration with the Nevada Interpreter/CART (or become registered upon acceptance of the position). Working knowledge of Microsoft Office Suite (i.e., Outlook, Word, Excel, PowerPoint). PREFERRED EXPERIENCE: Master's degree in ASL Interpreting or related field and experience as a mentor in a formal mentorship program and experience providing interpreting services to State Government agencies. Educational Interpreter Performance Assessment (EIPA) 4.0+ and a passing score on the EIPA Written Knowledge Test. SPECIAL NOTES AND REQUIREMENTS: Moderate statewide travel is required. Travel for mentoring meetings, presentations, workshops, interpreting and to attend conferences to maintain knowledge and skills in the interpreting field is required. SALARY AND Benefits: As a full-time position, compensation is approximately $94,792 annually. Excellent benefits package including health, dental and vision insurance, Public Employees' Retirement System (PERS) Plan, paid vacation, 11 paid holidays, and no state, county, city, or social security tax. Other employee benefits such as life and disability insurance, and deferred compensation plans are available. Position Location: Las Vegas, Nevada. To Apply: Submit your resume or Curriculum Vitae with a letter of interest and three (3) professional references to: Janet Massella ADSD Human Resources Analyst 7150 Pollock Drive Las Vegas, NV 89119 jmassella@adsd.nv.gov In the Subject line, please reference Sign Language Interpreter and Mentor Resumes will be accepted until recruitment needs are satisfied. ADSD is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. The Aging and Disability Services Division is committed to fostering an environment of both inclusiveness and diversity within our workforce. We are dedicated to assisting all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible! Closing Date/Time: Until recruitment needs are satisfied
Mar 08, 2024
Full Time
Announcement Number: 329686083 Joe Lombardo Governor Richard Whitley, MS Director DEPARTMENT OF HEALTH AND HUMAN SERVICES AGING AND DISABILITY SERVICES DIVISION Helping people. It's who we are and what we do. Dena Schmidt Administrator AGING AND DISABILITY SERVICES DIVISION SIGN LANGUAGE INTERPRETER AND MENTOR Annual Salary: $94,792 The Aging and Disability Services Division (ADSD) is seeking qualified applicants for the position of Sign Language Interpreter and Mentor with the Office of Community Living (OCL). This position will join the Communication Access Services (CAS) team within the Aging and Disability Services Division (ADSD). The Aging and Disability Services Division provides an atmosphere of innovative thinking, teamwork, friendly co-workers, a positive working environment and is committed to fostering an environment of both inclusiveness and diversity within our workforce. The mission of the ADSD is to provide leadership and advocacy in the planning, development and delivery of a high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The responsibility of ADSD is to ensure the provision of effective support and services to meet the needs of individuals and families. The primary responsibility of this position is to mentor interpreters following the CAS mentorship curriculum which is foundationally based on principles of self-assessment. Under the direction of the CAS Social Services Program Specialist III, this position will provide professional development opportunities for interpreters including, but not limited to, workshops, professional development for school districts, and study groups for interpreter credentialing. This position will also provide direct interpreting services for various State agencies which may include televised events. This position will be expected to perform consultation on interpreting, including, best practices in employment and hiring, roles and responsibilities, and the State law on interpreter qualification requirements and scopes of practice. CAS Interpreter and Mentors adhere to professional standards, best practices, and follow the National Association of the Deaf (NAD) and the Registry of Interpreters for the Deaf (RID) Code of Professional Conduct. Deaf and hearing interpreters are encouraged to apply. The Communication Access Services program includes Relay Nevada, Communication Access Service Centers, Nevada Interpreter/Communication Access Realtime Translation (CART) Registry, interpreter mentoring and interpreting services. REQUIRED Qualifications: Bachelor's degree in any field of study and experience providing mentoring and/or professional development in a work or volunteer capacity. Current and valid certification from a national certification such as, Registry of Interpreters for the Deaf, Board of Evaluation of Interpreters, etc., in good standing. Registration with the Nevada Interpreter/CART (or become registered upon acceptance of the position). Working knowledge of Microsoft Office Suite (i.e., Outlook, Word, Excel, PowerPoint). PREFERRED EXPERIENCE: Master's degree in ASL Interpreting or related field and experience as a mentor in a formal mentorship program and experience providing interpreting services to State Government agencies. Educational Interpreter Performance Assessment (EIPA) 4.0+ and a passing score on the EIPA Written Knowledge Test. SPECIAL NOTES AND REQUIREMENTS: Moderate statewide travel is required. Travel for mentoring meetings, presentations, workshops, interpreting and to attend conferences to maintain knowledge and skills in the interpreting field is required. SALARY AND Benefits: As a full-time position, compensation is approximately $94,792 annually. Excellent benefits package including health, dental and vision insurance, Public Employees' Retirement System (PERS) Plan, paid vacation, 11 paid holidays, and no state, county, city, or social security tax. Other employee benefits such as life and disability insurance, and deferred compensation plans are available. Position Location: Las Vegas, Nevada. To Apply: Submit your resume or Curriculum Vitae with a letter of interest and three (3) professional references to: Janet Massella ADSD Human Resources Analyst 7150 Pollock Drive Las Vegas, NV 89119 jmassella@adsd.nv.gov In the Subject line, please reference Sign Language Interpreter and Mentor Resumes will be accepted until recruitment needs are satisfied. ADSD is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. The Aging and Disability Services Division is committed to fostering an environment of both inclusiveness and diversity within our workforce. We are dedicated to assisting all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible! Closing Date/Time: Until recruitment needs are satisfied
SAN BERNARDINO COUNTY, CA
Needles, California, United States
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified individuals to apply for the position of Mental Health Specialist or Mental Health Specialist Trainee in Needles California . Mental Health Specialists/Trainees assist licensed and pre-licensed professional staff in assessing, planning, and providing mental health services in clinic, institutional, field, and community settings. Mental Health Specialists/Trainees provide crisis intervention and case management services; link clients to community resources; help clients solve problems with employment, housing and education; make placement arrangements; and advocate for client needs. They also may collaborate with target community, agencies, and individuals to inform them about and promote the use of mental health education programs and services; assist individuals and groups with recognizing and improving personal, home, family, or community environments contributing to mental health and/or substance use struggles; lead activity and task groups; and conduct individual/group counseling sessions. For additional details, please refer to the Mental Health Specialist or Mental Health Specialist Trainee job descriptions. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment will be used to fill current and future vacancies as they occur in Needles California. CONDITIONS OF EMPLOYMENT Pre-Employment Process : Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. For positions within a law enforcement/probation co-located setting, an additional background check with these entities is required. Travel: Travel throughout the County may be required. Employees may be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Availability: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements MENTAL HEALTH SPECIALIST REQUIREMENTS: EDUCATION: Must meet one (1) of the following options: Option 1 : Thirty (30) semester (45 quarter) units of completed coursework from an accredited college in behavioral or social science. Option 2 : Sixty (60) semester (90 quarter units) of completed coursework from an accredited college, which includes 15 semester (23 quarter) units in behavioral or social science. Note: A list of coursework or copies of transcripts MUST be submitted with the application for applicants who do not possess a Bachelor's degree in behavioral or social science. Psychiatric Tech courses and Alcohol and Drug Certificate courses completed as part of a vocational program are acceptable and will be evaluated for equivalent units. Note: Applicants who have completed a Bachelor's degree in behavioral or social science may list their degree on the application in lieu of providing coursework. --AND-- EXPERIENCE: Must meet one (1) of the following options: Option 1 : One (1) year of experience providing mental health or related services, including interviewing and referring clients and performing crisis intervention. Note: Applicants who have completed a Bachelor's degree in a behavioral or social science may qualify with six (6) months experience as described above. Option 2 : Three (3) years of experience in a behavioral health program or department, which involved working with clients/client contact (e.g., receiving/checking in clients, advocating for clients, scheduling appointments for clients, etc.). Option 3 : Completion of a paid, formal internship in the Department of Behavioral Health's Social Work Intern Program with the County of San Bernardino. Internship experience MUST be included in the work history section of the application to be considered. -------------------------------------------------------------------------------------------------------------------------------------- MENTAL HEALTH SPECIALIST TRAINEE REQUIREMENTS: Must meet one (1) of the following options: Option 1 : Thirty (30) semester (45 quarter) units of completed coursework from an accredited college in behavioral or social science. Option 2 : Sixty (60) semester (90 quarter units) of completed coursework from an accredited college, which includes 15 semester (23 quarter) units in behavioral or social science. Note: A list of coursework or copies of transcripts MUST be submitted with the application for applicants who do not possess a Bachelor's degree in behavioral or social science. Psychiatric Tech courses and Alcohol and Drug Certificate courses completed as part of a vocational program are acceptable and will be evaluated for equivalent units. Note: Applicants who have completed a Bachelor's degree in behavioral or social science may list their degree on the application in lieu of providing coursework. Option 3T: Two (2) years of work experience as a Peer and Family Advocate or equivalent position. Applicants qualifying under Option 3T will have six (6) years from hire date to obtain one (1) of the education requirements for the Mental Health Specialist classification. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Applicants with consumer advocacy backgrounds are also encouraged to apply. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire to determine which set of minimum requirements you may meet. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
May 19, 2024
Full Time
The Job Be an agent of change and make a difference in delivering health and wellness to millions of residents. Join a team who is passionate about the services they provide and is committed to making a difference throughout San Bernardino County. T he San Bernardino County Department of Behavioral Health invites qualified individuals to apply for the position of Mental Health Specialist or Mental Health Specialist Trainee in Needles California . Mental Health Specialists/Trainees assist licensed and pre-licensed professional staff in assessing, planning, and providing mental health services in clinic, institutional, field, and community settings. Mental Health Specialists/Trainees provide crisis intervention and case management services; link clients to community resources; help clients solve problems with employment, housing and education; make placement arrangements; and advocate for client needs. They also may collaborate with target community, agencies, and individuals to inform them about and promote the use of mental health education programs and services; assist individuals and groups with recognizing and improving personal, home, family, or community environments contributing to mental health and/or substance use struggles; lead activity and task groups; and conduct individual/group counseling sessions. For additional details, please refer to the Mental Health Specialist or Mental Health Specialist Trainee job descriptions. The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service , integrity , accountability , and trust . DBH is a unique County Department comprised of six (6) service areas: Outpatient Clinics and Youth Services; Substance Use Disorder and Recovery Services; 24-Hour and Emergency Services; Forensic and Homeless Services; Administrative Services; and Program Support Services. The Department currently has a workforce in excess of 1000 positions and an approximate $700 million-dollar annual budget. Click HERE to learn more about the Department of Behavioral Health Click HERE to learn more about San Bernardino County The list established from this recruitment will be used to fill current and future vacancies as they occur in Needles California. CONDITIONS OF EMPLOYMENT Pre-Employment Process : Prior to appointment, applicants must pass a background investigation, which includes fingerprinting, credit check, and/or medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident. For positions within a law enforcement/probation co-located setting, an additional background check with these entities is required. Travel: Travel throughout the County may be required. Employees may be required to make provision for transportation (mileage reimbursement is available at current IRS rates). A valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Availability: Some programs offer 24-hour services; some assignments may require employees to work evenings, weekends, holidays, and on-call. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements MENTAL HEALTH SPECIALIST REQUIREMENTS: EDUCATION: Must meet one (1) of the following options: Option 1 : Thirty (30) semester (45 quarter) units of completed coursework from an accredited college in behavioral or social science. Option 2 : Sixty (60) semester (90 quarter units) of completed coursework from an accredited college, which includes 15 semester (23 quarter) units in behavioral or social science. Note: A list of coursework or copies of transcripts MUST be submitted with the application for applicants who do not possess a Bachelor's degree in behavioral or social science. Psychiatric Tech courses and Alcohol and Drug Certificate courses completed as part of a vocational program are acceptable and will be evaluated for equivalent units. Note: Applicants who have completed a Bachelor's degree in behavioral or social science may list their degree on the application in lieu of providing coursework. --AND-- EXPERIENCE: Must meet one (1) of the following options: Option 1 : One (1) year of experience providing mental health or related services, including interviewing and referring clients and performing crisis intervention. Note: Applicants who have completed a Bachelor's degree in a behavioral or social science may qualify with six (6) months experience as described above. Option 2 : Three (3) years of experience in a behavioral health program or department, which involved working with clients/client contact (e.g., receiving/checking in clients, advocating for clients, scheduling appointments for clients, etc.). Option 3 : Completion of a paid, formal internship in the Department of Behavioral Health's Social Work Intern Program with the County of San Bernardino. Internship experience MUST be included in the work history section of the application to be considered. -------------------------------------------------------------------------------------------------------------------------------------- MENTAL HEALTH SPECIALIST TRAINEE REQUIREMENTS: Must meet one (1) of the following options: Option 1 : Thirty (30) semester (45 quarter) units of completed coursework from an accredited college in behavioral or social science. Option 2 : Sixty (60) semester (90 quarter units) of completed coursework from an accredited college, which includes 15 semester (23 quarter) units in behavioral or social science. Note: A list of coursework or copies of transcripts MUST be submitted with the application for applicants who do not possess a Bachelor's degree in behavioral or social science. Psychiatric Tech courses and Alcohol and Drug Certificate courses completed as part of a vocational program are acceptable and will be evaluated for equivalent units. Note: Applicants who have completed a Bachelor's degree in behavioral or social science may list their degree on the application in lieu of providing coursework. Option 3T: Two (2) years of work experience as a Peer and Family Advocate or equivalent position. Applicants qualifying under Option 3T will have six (6) years from hire date to obtain one (1) of the education requirements for the Mental Health Specialist classification. Desired Qualifications Applicants fluent in American Sign Language, Arabic, Korean, Mandarin, Spanish, Tagalog, and/or Vietnamese are strongly encouraged to apply. Additional compensation is associated with positions requiring the use of bilingual skills. Testing of bilingual skills may be required to receive additional compensation. Applicants with consumer advocacy backgrounds are also encouraged to apply. Selection Process There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire to determine which set of minimum requirements you may meet. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements. If you require technical assistance, please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by computer or browser used to submit the application. EEO/ADA: S an Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form (Download PDF reader) within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Be a part of this exciting opportunity to join a dynamic team as an Eligibility Specialist I and help our community's most underserved members! Starting salary at $ 30.37 / hour ($ 63,385 /year), plus a competitive total compensation package*, and an additional $1.50/hour for fluent bilingual assignments! The County of Sonoma Human Services Department (HSD) seeks qualified individuals to fill multiple full-time English and fluent bilingual (English/Spanish) Eligibility Specialist I positions. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50 on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Advancement Opportunity - With time and good performance, the opportunity for advancement to an Eligibility Specialist II (Starting salary at $ 33.08 /hour) Working as an Eligibility Specialist I (ES I) Eligibility Specialists interview clients to obtain and evaluate personal information to determine eligibility for benefits, including Medi-Cal, CalFresh, and other health insurance programs. ES I's continually adapt and respond to the regulatory requirement changes within the public assistance system. These positions may be assigned to a high-volume call center environment. More information about working as an ES I can be found by watching HSD's Eligibility Specialist video . The ideal candidates for ES I positions will possess: The interpersonal skills necessary to interact with, obtain information from, and provide support to clients who are in stressful life situations Proficient computer skills to navigate department-specific software, perform data entry, and use the internet Initiative, and the ability to use multiple resources to provide answers and support to clients Problem-solving skills with the ability to apply solution-oriented critical thinking to their daily work An aptitude for accurately handling a large volume of case records and documents Excellent time management and prioritization skills in order to successfully meet regulatory deadlines Clear and effective oral and written communication abilities Due to rigorous paperwork demands and regulatory deadlines, HSD has instituted a classroom and on the job training program for all ES I positions, and a one-year probationary period. The Eligibility Specialist series (I/II/Senior/Supervisor) provides an excellent career path for candidates interested in pursuing a career in public service. About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . Important Dates Tentative Date for the Written Examination: Tuesday, July 23rd, 2024 Department Selection Interviews for Top Ranking Candidates: July 29th through August 16th, 2024 Anticipated Start Date: Tuesday, October 29th, 2024 Bilingual Premium Fluent bilingual premium pay is an additional $1.50 per hour on top of the hourly pay rate. Fluent bilingual positions require English and Spanish language proficiency in reading, writing, and conversation. To be considered for bilingual assignments, applicants must indicate their ability level on their application and in their response to the required supplemental questionnaire. A bilingual examination will be conducted prior to employment to confirm level of skill. Bilingual premium pay begins after completion of the training period and upon the assignment of a bilingual caseload. *Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include: Completion of 60 semester or 90 quarter units at an accredited college including at least 9 semester or 12 quarter units in business, accounting, math, computer science, or behavioral science; OR Two years of full-time experience performing clerical duties, including substantial public contact with clients, and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed; OR One year of full-time experience with responsibility for determining eligibility for loans, financial assistance, unemployment, veterans' benefits, insurance benefits, health benefits and/or providing tax assistance or social services programs would provide an opportunity to acquire the knowledge and abilities listed. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: laws, rules, and regulations governing eligibility and determination for diverse public assistance programs which include Medi-Cal, private health insurance, and one or more additional public assistance and human service programs and related case administrative techniques; general goals and specific regulations, policies, and procedures of public assistance programs; applicable IRS tax forms; medical insurance and terminology associated with health plan options; complex mathematical calculations; tax regulations, rules, terminology, forms, and household filing status; methods and techniques of conducting an investigative interview; principles and practices of effective customer service; principles of cultural and human behavior required to deal effectively with clients and staff; the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; the economic and social problems that call for the use of public assistance programs; public and private social service agencies and other community resources available to meet clients' needs; modern equipment and communication tools used for business functions and programs, project, and task coordination; computers and software programs to conduct research, assess information, and/or prepare documentation; basic recordkeeping and general office practices and procedures. Ability to: analyze client needs; identify resources and services in the community, develop an effective course of action; understand and correctly apply complex applicable regulations, policies, and procedures; evaluate information and determine appropriate action in conjunction with complex rules and regulations; explain health insurance plan options and plan details available through private health insurance to clients; review a variety of tax documents to obtain needed household filing information; explain Advanced Premium Tax Credit implications to clients; accurately complete complex mathematical computations; refer clients to other community services as needed; assess and manage difficult and hostile persons or situations and call for intervention when appropriate; work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion; function effectively in a system with pressure and constant changes; keep lead and/or supervisor informed of progress, problems, work efforts, and results and make effective use of supervision; interpret and explain written directives and regulations; interpret social service programs to applicants, recipients, departmental staff, public and private agencies, community based organizations, and the general public; speak, read, write, and comprehend English at a level sufficient to communicate clearly and concisely and to explain complex regulations and policies in plain language, both orally and in writing, to persons from a variety of socio-economic, cultural, and educational backgrounds; develop and maintain effective working relationships with clients, departmental staff, public and private agencies, community based organizations, and the general public; effectively use computer systems, applications, and modern business equipment and systems to perform a variety of work tasks; analyze and effectively utilize electronic information systems data. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. The selection procedure will consist of the following examinations: 1. An Application & Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge and abilities, which relate to this position to ensure satisfaction of the minimum qualifications for this position. 2. A multiple-choice, written examination (weight 100%), will be conducted to further evaluate each candidate's qualifications as they relate to the position. The written examination will measure the core knowledge, skills, and abilities for this position in the following areas: Reading Comprehension Analytical Ability Written Communication Mathematical Ability Interpersonal Relations Applicants must attain a minimum passing score of at least 70% on the written examination to be placed on the employment list. The minimum passing score may be an adjusted score based on such factors as difficulty of the examination for this group of candidates, natural breaks in the scores achieved by this group of candidates, number of candidates, anticipated vacancies, and past practice. IMPORTANT DATES Tentative Date for the Written Examination: Tuesday, July 23rd, 2024 Department Selection Interviews for Top Ranking Candidates: July 29th through August 16th, 2024 Anticipated Start Date: Tuesday, October 29th, 2024 ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 7/8/2024 11:59 PM Pacific
Jun 18, 2024
Full Time
Position Information Be a part of this exciting opportunity to join a dynamic team as an Eligibility Specialist I and help our community's most underserved members! Starting salary at $ 30.37 / hour ($ 63,385 /year), plus a competitive total compensation package*, and an additional $1.50/hour for fluent bilingual assignments! The County of Sonoma Human Services Department (HSD) seeks qualified individuals to fill multiple full-time English and fluent bilingual (English/Spanish) Eligibility Specialist I positions. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50 on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education Advancement Opportunity - With time and good performance, the opportunity for advancement to an Eligibility Specialist II (Starting salary at $ 33.08 /hour) Working as an Eligibility Specialist I (ES I) Eligibility Specialists interview clients to obtain and evaluate personal information to determine eligibility for benefits, including Medi-Cal, CalFresh, and other health insurance programs. ES I's continually adapt and respond to the regulatory requirement changes within the public assistance system. These positions may be assigned to a high-volume call center environment. More information about working as an ES I can be found by watching HSD's Eligibility Specialist video . The ideal candidates for ES I positions will possess: The interpersonal skills necessary to interact with, obtain information from, and provide support to clients who are in stressful life situations Proficient computer skills to navigate department-specific software, perform data entry, and use the internet Initiative, and the ability to use multiple resources to provide answers and support to clients Problem-solving skills with the ability to apply solution-oriented critical thinking to their daily work An aptitude for accurately handling a large volume of case records and documents Excellent time management and prioritization skills in order to successfully meet regulatory deadlines Clear and effective oral and written communication abilities Due to rigorous paperwork demands and regulatory deadlines, HSD has instituted a classroom and on the job training program for all ES I positions, and a one-year probationary period. The Eligibility Specialist series (I/II/Senior/Supervisor) provides an excellent career path for candidates interested in pursuing a career in public service. About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . Important Dates Tentative Date for the Written Examination: Tuesday, July 23rd, 2024 Department Selection Interviews for Top Ranking Candidates: July 29th through August 16th, 2024 Anticipated Start Date: Tuesday, October 29th, 2024 Bilingual Premium Fluent bilingual premium pay is an additional $1.50 per hour on top of the hourly pay rate. Fluent bilingual positions require English and Spanish language proficiency in reading, writing, and conversation. To be considered for bilingual assignments, applicants must indicate their ability level on their application and in their response to the required supplemental questionnaire. A bilingual examination will be conducted prior to employment to confirm level of skill. Bilingual premium pay begins after completion of the training period and upon the assignment of a bilingual caseload. *Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training, and experience which would likely provide the required knowledge and abilities. Normally, this would include: Completion of 60 semester or 90 quarter units at an accredited college including at least 9 semester or 12 quarter units in business, accounting, math, computer science, or behavioral science; OR Two years of full-time experience performing clerical duties, including substantial public contact with clients, and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed; OR One year of full-time experience with responsibility for determining eligibility for loans, financial assistance, unemployment, veterans' benefits, insurance benefits, health benefits and/or providing tax assistance or social services programs would provide an opportunity to acquire the knowledge and abilities listed. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Special Skill Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English. Knowledge, Skills, and Abilities Knowledge of: laws, rules, and regulations governing eligibility and determination for diverse public assistance programs which include Medi-Cal, private health insurance, and one or more additional public assistance and human service programs and related case administrative techniques; general goals and specific regulations, policies, and procedures of public assistance programs; applicable IRS tax forms; medical insurance and terminology associated with health plan options; complex mathematical calculations; tax regulations, rules, terminology, forms, and household filing status; methods and techniques of conducting an investigative interview; principles and practices of effective customer service; principles of cultural and human behavior required to deal effectively with clients and staff; the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; the economic and social problems that call for the use of public assistance programs; public and private social service agencies and other community resources available to meet clients' needs; modern equipment and communication tools used for business functions and programs, project, and task coordination; computers and software programs to conduct research, assess information, and/or prepare documentation; basic recordkeeping and general office practices and procedures. Ability to: analyze client needs; identify resources and services in the community, develop an effective course of action; understand and correctly apply complex applicable regulations, policies, and procedures; evaluate information and determine appropriate action in conjunction with complex rules and regulations; explain health insurance plan options and plan details available through private health insurance to clients; review a variety of tax documents to obtain needed household filing information; explain Advanced Premium Tax Credit implications to clients; accurately complete complex mathematical computations; refer clients to other community services as needed; assess and manage difficult and hostile persons or situations and call for intervention when appropriate; work in a fast-paced, professional office environment and prioritize a wide range of duties with varying time requirements to ensure timely completion; function effectively in a system with pressure and constant changes; keep lead and/or supervisor informed of progress, problems, work efforts, and results and make effective use of supervision; interpret and explain written directives and regulations; interpret social service programs to applicants, recipients, departmental staff, public and private agencies, community based organizations, and the general public; speak, read, write, and comprehend English at a level sufficient to communicate clearly and concisely and to explain complex regulations and policies in plain language, both orally and in writing, to persons from a variety of socio-economic, cultural, and educational backgrounds; develop and maintain effective working relationships with clients, departmental staff, public and private agencies, community based organizations, and the general public; effectively use computer systems, applications, and modern business equipment and systems to perform a variety of work tasks; analyze and effectively utilize electronic information systems data. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all your employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. The selection procedure will consist of the following examinations: 1. An Application & Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge and abilities, which relate to this position to ensure satisfaction of the minimum qualifications for this position. 2. A multiple-choice, written examination (weight 100%), will be conducted to further evaluate each candidate's qualifications as they relate to the position. The written examination will measure the core knowledge, skills, and abilities for this position in the following areas: Reading Comprehension Analytical Ability Written Communication Mathematical Ability Interpersonal Relations Applicants must attain a minimum passing score of at least 70% on the written examination to be placed on the employment list. The minimum passing score may be an adjusted score based on such factors as difficulty of the examination for this group of candidates, natural breaks in the scores achieved by this group of candidates, number of candidates, anticipated vacancies, and past practice. IMPORTANT DATES Tentative Date for the Written Examination: Tuesday, July 23rd, 2024 Department Selection Interviews for Top Ranking Candidates: July 29th through August 16th, 2024 Anticipated Start Date: Tuesday, October 29th, 2024 ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 7/8/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join the Department of Health Services as a Senior Client Support Specialist! Multiple openings across different programs! Starting salary up to $46.58/hour ($97,218/year) and a competitive total compensation package!* If you're passionate about making a difference for vulnerable and underserved individuals, possess strong collaboration skills, and excel in crisis management and support, we encourage you to explore opportunities as a Senior Client Support Specialist. The Department of Health Services has multiple openings across many different programs. Some of the responsibilities of a Senior Client Support Specialist within these programs are: Providing outreach, case management, and resource connections to those in need Collaborating with County programs, external agencies, and team members to gather information for client support Conducting regular client visits, providing referrals, and assisting with transportation as needed Documenting client information and administering crisis assessments, de-escalation, interventions, safety plans, and warm handoffs Engaging in treatment planning, rehabilitation services, coping skills education, and rapport-building Conducting reassessments of client needs and f acilitating connections with healthcare professionals As an ideal candidate, you are passionate about working with underserved populations and can switch gears quickly in a fast-paced environment. In addition, you possess many of the following: Working knowledge of local community resources and services Experience in outreach, interviewing, case management, and documentation The ability to work in close collaboration with a multidisciplinary team Previous experience working with clients from a variety of ages and backgrounds An understanding of the principles and techniques of crisis management A desire to help clients and meet them where they are in their progress The ability to learn new computer systems A desire to be on a supportive team and contribute to that culture Please note : Some positions are within 24/7 programs and will need to be staffed all hours, including evenings, overnights, weekends, and holidays. Many of these positions perform work in the field, meeting clients in public spaces, as well as their homes. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. This recruitment is being conducted to fill multiple full-time Senior Client Support Specialist positions in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be: Possession of a Bachelor Degree with significant coursework in community mental health, psychology, sociology, mental health or other closely related field of study. Experience as a Client Support Specialist, or the equivalent, may be substituted for the required education on a year-for-year basis. OR Four years of paid experience working with adults diagnosed with a serious and persistent mental illness or children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. OR Possession of current licensure in the State of California as a Licensed Psychiatric Technician and 2 years experience working with adults diagnosed with a serious and persistent mental or emotional condition, or with children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualifications: Some positions may require the ability to speak and write fluently a language other than English. Knowledge, Skills, and Abilities Working Knowledge of: Community resources and services available to program clients; principles and techniques of case management and rehabilitative interventions; client legal rights; interviewing techniques, clinical and case management documentation; basic principles of individual and group behavior; principles and techniques of intervention in potentially destabilizing situations; counseling and basic interaction techniques related to the treatment of mentally or emotionally disturbed individuals; techniques and methods for overseeing and directing the daily activities of mentally and emotionally disturbed individuals; and the use of electronic information equipment and specific systems as used within the department. Ability to: Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client’s situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; effectively coordinate the delivery of mental health services; conduct basic interviews and counseling sessions and facilitate groups; communicate effectively with persons from a variety of social, cultural and economic backgrounds; evaluate situations and adopt effective course of action to prevent a crisis; identify and mobilize resources to meet client needs; speak and write in a manner necessary to fulfill job requirements; read, interpret, and apply complex regulations and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/26/2024 11:59 PM Pacific
Jun 12, 2024
Full Time
Position Information Join the Department of Health Services as a Senior Client Support Specialist! Multiple openings across different programs! Starting salary up to $46.58/hour ($97,218/year) and a competitive total compensation package!* If you're passionate about making a difference for vulnerable and underserved individuals, possess strong collaboration skills, and excel in crisis management and support, we encourage you to explore opportunities as a Senior Client Support Specialist. The Department of Health Services has multiple openings across many different programs. Some of the responsibilities of a Senior Client Support Specialist within these programs are: Providing outreach, case management, and resource connections to those in need Collaborating with County programs, external agencies, and team members to gather information for client support Conducting regular client visits, providing referrals, and assisting with transportation as needed Documenting client information and administering crisis assessments, de-escalation, interventions, safety plans, and warm handoffs Engaging in treatment planning, rehabilitation services, coping skills education, and rapport-building Conducting reassessments of client needs and f acilitating connections with healthcare professionals As an ideal candidate, you are passionate about working with underserved populations and can switch gears quickly in a fast-paced environment. In addition, you possess many of the following: Working knowledge of local community resources and services Experience in outreach, interviewing, case management, and documentation The ability to work in close collaboration with a multidisciplinary team Previous experience working with clients from a variety of ages and backgrounds An understanding of the principles and techniques of crisis management A desire to help clients and meet them where they are in their progress The ability to learn new computer systems A desire to be on a supportive team and contribute to that culture Please note : Some positions are within 24/7 programs and will need to be staffed all hours, including evenings, overnights, weekends, and holidays. Many of these positions perform work in the field, meeting clients in public spaces, as well as their homes. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. This recruitment is being conducted to fill multiple full-time Senior Client Support Specialist positions in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be: Possession of a Bachelor Degree with significant coursework in community mental health, psychology, sociology, mental health or other closely related field of study. Experience as a Client Support Specialist, or the equivalent, may be substituted for the required education on a year-for-year basis. OR Four years of paid experience working with adults diagnosed with a serious and persistent mental illness or children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. OR Possession of current licensure in the State of California as a Licensed Psychiatric Technician and 2 years experience working with adults diagnosed with a serious and persistent mental or emotional condition, or with children diagnosed with serious emotional disturbances that included independent interviewing, client plan development, and interventions in potentially destabilizing situations. Driver’s License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualifications: Some positions may require the ability to speak and write fluently a language other than English. Knowledge, Skills, and Abilities Working Knowledge of: Community resources and services available to program clients; principles and techniques of case management and rehabilitative interventions; client legal rights; interviewing techniques, clinical and case management documentation; basic principles of individual and group behavior; principles and techniques of intervention in potentially destabilizing situations; counseling and basic interaction techniques related to the treatment of mentally or emotionally disturbed individuals; techniques and methods for overseeing and directing the daily activities of mentally and emotionally disturbed individuals; and the use of electronic information equipment and specific systems as used within the department. Ability to: Develop and maintain the trust and cooperation of clients, their families and other significant care providers; interpret and apply County mental health program policies and procedures; analyze a client’s situation accurately and adopt an effective course of action; work with clients to resolve conflicts with other staff, care providers or family members; work effectively as a member of a multi-disciplinary team; understand the legal mandates governing the storage of client records and information and the rights of the client to confidentiality; understand and apply the principles and techniques of case management and rehabilitative interventions with clients; effectively coordinate the delivery of mental health services; conduct basic interviews and counseling sessions and facilitate groups; communicate effectively with persons from a variety of social, cultural and economic backgrounds; evaluate situations and adopt effective course of action to prevent a crisis; identify and mobilize resources to meet client needs; speak and write in a manner necessary to fulfill job requirements; read, interpret, and apply complex regulations and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generousCounty contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 6/26/2024 11:59 PM Pacific
CITY OF MINNEAPOLIS
Minneapolis, Minnesota, United States
Position Description Provide high level clerical and administrative support in a division or department, working closely with the operational activities and/or providing technical assistance to staff. Work Location: This position currently works on-site only. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Provide support in the processing of correspondence, coordination & scheduling of meetings and processing of various other materials and reports.Design forms that are used by a division or department.Establish clerical procedures for various department or division activities.Provide support for assigned committees, executives, including preparation of meeting agendas.Attend meetings taking notes, minutes and may act as chair to keep agenda moving.Contact other departments to gather information for operational activities and decisions - and passes information along to appropriate parties.Perform special projects such as reviewing and updating or rewriting procedures, or performing detailed research on specific issues for supervisors.Create, maintain and manage various databases.Perform systems work utilizing higher level knowledge - including preparation and modification of reports, verification of parameters, creation, modification, maintenance of tables and uploading, downloading and creating queries.Maintain calendars, arrange and initiate travel arrangements and reimbursements for administrative staff.Assist in budget and grant work including creating and maintaining spreadsheets.Oversee all aspects of record keeping and documentation activities for a division.Respond to inquiries and requests for information from other City departments, agencies and the general public over the telephone and in-person.May take minutes of confidential hearings, and prepare transcripts for distribution.Type and composes a variety of correspondence and documents including memos, letters, contracts, plans, specifications, etc.Participate by providing support in Public Health Emergency Preparedness planning, training and response as needed when assigned to the Health and Family Support Department. Working Conditions: Normal office setting Required Qualifications Minimum Education: High School Diploma or equivalent Minimum Experience: Three years of senior level clerical experience Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Desirable Qualifications -- Language Bilingual skills in Spanish, Somali, Amharic, Oromo, Hmong, Vietnamese and/or Lao. Desirable Qualifications -- Cultural competency Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%) . It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the AFSCME General Unit (CAF) . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/afscme-general-unit/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Considerable knowledge of departmental policies and procedures.Considerable knowledge of the structure and operations of the department to which assigned.Working knowledge of computers and the various software programs used in the department assigned.Strong grammar, punctuation, and spelling skills.Good oral and written communication, and customer service skills.Ability to organize and prioritize workloads, work under pressure and meet deadlines.Ability to work independently.Ability to operate a personal computer.Ability to attend work related meetings. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page . New 12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 7/1/2024 11:59 PM Central
Jun 10, 2024
Full Time
Position Description Provide high level clerical and administrative support in a division or department, working closely with the operational activities and/or providing technical assistance to staff. Work Location: This position currently works on-site only. The City of Minneapolis does not sponsor applicants for work visas. Job Duties and Responsibilities Provide support in the processing of correspondence, coordination & scheduling of meetings and processing of various other materials and reports.Design forms that are used by a division or department.Establish clerical procedures for various department or division activities.Provide support for assigned committees, executives, including preparation of meeting agendas.Attend meetings taking notes, minutes and may act as chair to keep agenda moving.Contact other departments to gather information for operational activities and decisions - and passes information along to appropriate parties.Perform special projects such as reviewing and updating or rewriting procedures, or performing detailed research on specific issues for supervisors.Create, maintain and manage various databases.Perform systems work utilizing higher level knowledge - including preparation and modification of reports, verification of parameters, creation, modification, maintenance of tables and uploading, downloading and creating queries.Maintain calendars, arrange and initiate travel arrangements and reimbursements for administrative staff.Assist in budget and grant work including creating and maintaining spreadsheets.Oversee all aspects of record keeping and documentation activities for a division.Respond to inquiries and requests for information from other City departments, agencies and the general public over the telephone and in-person.May take minutes of confidential hearings, and prepare transcripts for distribution.Type and composes a variety of correspondence and documents including memos, letters, contracts, plans, specifications, etc.Participate by providing support in Public Health Emergency Preparedness planning, training and response as needed when assigned to the Health and Family Support Department. Working Conditions: Normal office setting Required Qualifications Minimum Education: High School Diploma or equivalent Minimum Experience: Three years of senior level clerical experience Equivalency An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Desirable Qualifications -- Language Bilingual skills in Spanish, Somali, Amharic, Oromo, Hmong, Vietnamese and/or Lao. Desirable Qualifications -- Cultural competency Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds. Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%) . It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the AFSCME General Unit (CAF) . For more information on the terms and conditions of this agreement please visit: https://www2.minneapolismn.gov/government/departments/hr/labor-agreements/afscme-general-unit/ Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Considerable knowledge of departmental policies and procedures.Considerable knowledge of the structure and operations of the department to which assigned.Working knowledge of computers and the various software programs used in the department assigned.Strong grammar, punctuation, and spelling skills.Good oral and written communication, and customer service skills.Ability to organize and prioritize workloads, work under pressure and meet deadlines.Ability to work independently.Ability to operate a personal computer.Ability to attend work related meetings. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page . New 12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements . Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program , health club discounts and more. Closing Date/Time: 7/1/2024 11:59 PM Central
King County, WA
Seattle, Washington, United States
Summary King County was named "Best-in-State Employer" in Forbes magazine 2019, ranking 16 on the list of best employers in Washington State, visit Awards given to King County to see more! King County's Investing in YOU initiative to build a workplace where ALL employees can thrive and become the nation's Best Run Government. Enjoy a balanced life with benefits that support you! Our mission is to protect public health and enhance the environment by collecting and treating wastewater while recycling valuable resources for the Puget Sound region. The Wastewater Treatment Division employs about 800 people who plan, design, build, and operate treatment facilities. Our employees also enforce regulations to reduce harmful waste discharged to the system, and we educate the public and businesses on ways to protect water quality. To our agency, success means clean water. It means honoring our legacy while keeping a promise to future generations that our beautiful environment will be there for them to enjoy. We are committed to the principles of equity and social justice. We value diverse perspectives and life experiences in our workforce and are committed to building a culturally diverse and inclusive environment. WTD strives to provide equitable services to residents and businesses across King County. About the Role: The successful candidate will be a part of the Revenue and Accounts Receivable (RAR) Unit. The team oversees the billing and collecting capacity charge from all property owners in King County's service area. Taking care of our ratepayers is a big job. Turning wastewater into clean water is a complicated process, and very important to our ecosystem. Other services provided by RAR include a low-income payment program for Capacity Charge customers. About the Team: WTD protects water quality and public health in the central Puget Sound region by providing high-quality treatment to wastewater collected from local sewer agencies. To us, success means clean water. Our team is a unit within the Finance Division that works to ensure that clean water projects are funded. Join our team dedicated to ensuring clean water for generations to come! With over 700 employees engaged in planning, designing, building, and operating treatment facilities, our agency is at the forefront of environmental stewardship. Success for us means upholding our legacy while promising future generations a pristine environment. We enforce regulations to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. Commitment to Equity, Racial, and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial, and social justice, making it a foundational and daily expectation for all employees. As a Fiscal Specialist III , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing: Provide customer service to the public requesting information about capacity charges, accounts, and billings. Interpret established policies, procedures, codes, regulations, and other relevant sources to internal and external customers by telephone and in writing. Handle sensitive, confidential, and/or potentially volatile situations. Administer billing activities: establish new accounts and billing cycles, print and distribute invoices, review, research, verify, and reconcile data discrepancies; process payments. Process and document account adjustments and refund overpayments. Process incoming and returned mail; process changes of ownership; make collection referrals, follow up on delinquent accounts. Use database, spreadsheet, and word processing applications to develop and maintain reports, record-keeping systems, and correspondence. File reports and documents. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Advanced experience in accounting or related fields working on Accounts Receivable/Accounts Payable in an Enterprise Resource Planning (ERP) system like Oracle; or an equivalent combination of education and experience. Excellent communication and customer service skills to successfully communicate with a wide audience in varied communication settings. Proficiency with using personal computers, with experience using Microsoft Office including SharePoint, Outlook, Word, and Excel. Ability to utilize LEAN or other process improvement tools. Ability to manage time and adapt to changing priorities; work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products. Able to learn quickly when facing new situations: open to change; thrive in an environment of shifting assignments and unfamiliar tasks. Works independently with minimal supervision. Competencies You Bring: Ensures accountability - Follows through on commitments and ensures others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions, and failures. Establishes clear responsibilities and processes for monitoring work and measuring results. Design feedback loops into work. Customer focus - Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships. Action-oriented - Readily takes action on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues. Optimizes work processes - Identifies and creates the processes necessary to get work done. Separates and combines activities into an efficient workflow. Designs processes from small tweaks to complete reengineering. Communicates effectively - Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions. It Would Be Great If You Also Bring: Experience with Oracle or similar systems. Experience dealing with customers by phone and email. Experience working remotely. Supplemental Information Working Conditions Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically once a month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including parks and the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life balance and reduces carbon footprint under the department's vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance of King County worksites to meet onsite reporting requirements. Work Schedule: This full-time position works a 40-hour work week. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime-eligible Union Representation: T his position is represented by King County Teamsters Local 117-P&T bargaining unit. Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives, and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Resume Cover Letter Note: Additional documents will not be considered during minimum qualification screening. For more information regarding this recruitment, please contact: Rodney O. Dungo HR Analyst rdungo@kingcounty.gov Discover More About the Wastewater Treatment Division: Visit our website and check us out at Facebook , X (formerly Twitter) , Instagram , YouTube and our WTD Blog . Discover More About DNRP : Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. Closing Date/Time:
Jun 25, 2024
Full Time
Summary King County was named "Best-in-State Employer" in Forbes magazine 2019, ranking 16 on the list of best employers in Washington State, visit Awards given to King County to see more! King County's Investing in YOU initiative to build a workplace where ALL employees can thrive and become the nation's Best Run Government. Enjoy a balanced life with benefits that support you! Our mission is to protect public health and enhance the environment by collecting and treating wastewater while recycling valuable resources for the Puget Sound region. The Wastewater Treatment Division employs about 800 people who plan, design, build, and operate treatment facilities. Our employees also enforce regulations to reduce harmful waste discharged to the system, and we educate the public and businesses on ways to protect water quality. To our agency, success means clean water. It means honoring our legacy while keeping a promise to future generations that our beautiful environment will be there for them to enjoy. We are committed to the principles of equity and social justice. We value diverse perspectives and life experiences in our workforce and are committed to building a culturally diverse and inclusive environment. WTD strives to provide equitable services to residents and businesses across King County. About the Role: The successful candidate will be a part of the Revenue and Accounts Receivable (RAR) Unit. The team oversees the billing and collecting capacity charge from all property owners in King County's service area. Taking care of our ratepayers is a big job. Turning wastewater into clean water is a complicated process, and very important to our ecosystem. Other services provided by RAR include a low-income payment program for Capacity Charge customers. About the Team: WTD protects water quality and public health in the central Puget Sound region by providing high-quality treatment to wastewater collected from local sewer agencies. To us, success means clean water. Our team is a unit within the Finance Division that works to ensure that clean water projects are funded. Join our team dedicated to ensuring clean water for generations to come! With over 700 employees engaged in planning, designing, building, and operating treatment facilities, our agency is at the forefront of environmental stewardship. Success for us means upholding our legacy while promising future generations a pristine environment. We enforce regulations to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. Commitment to Equity, Racial, and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial, and social justice, making it a foundational and daily expectation for all employees. As a Fiscal Specialist III , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing: Provide customer service to the public requesting information about capacity charges, accounts, and billings. Interpret established policies, procedures, codes, regulations, and other relevant sources to internal and external customers by telephone and in writing. Handle sensitive, confidential, and/or potentially volatile situations. Administer billing activities: establish new accounts and billing cycles, print and distribute invoices, review, research, verify, and reconcile data discrepancies; process payments. Process and document account adjustments and refund overpayments. Process incoming and returned mail; process changes of ownership; make collection referrals, follow up on delinquent accounts. Use database, spreadsheet, and word processing applications to develop and maintain reports, record-keeping systems, and correspondence. File reports and documents. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Advanced experience in accounting or related fields working on Accounts Receivable/Accounts Payable in an Enterprise Resource Planning (ERP) system like Oracle; or an equivalent combination of education and experience. Excellent communication and customer service skills to successfully communicate with a wide audience in varied communication settings. Proficiency with using personal computers, with experience using Microsoft Office including SharePoint, Outlook, Word, and Excel. Ability to utilize LEAN or other process improvement tools. Ability to manage time and adapt to changing priorities; work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products. Able to learn quickly when facing new situations: open to change; thrive in an environment of shifting assignments and unfamiliar tasks. Works independently with minimal supervision. Competencies You Bring: Ensures accountability - Follows through on commitments and ensures others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions, and failures. Establishes clear responsibilities and processes for monitoring work and measuring results. Design feedback loops into work. Customer focus - Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships. Action-oriented - Readily takes action on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues. Optimizes work processes - Identifies and creates the processes necessary to get work done. Separates and combines activities into an efficient workflow. Designs processes from small tweaks to complete reengineering. Communicates effectively - Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions. It Would Be Great If You Also Bring: Experience with Oracle or similar systems. Experience dealing with customers by phone and email. Experience working remotely. Supplemental Information Working Conditions Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically once a month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including parks and the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life balance and reduces carbon footprint under the department's vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance of King County worksites to meet onsite reporting requirements. Work Schedule: This full-time position works a 40-hour work week. This position is covered under the provisions of the Fair Labor Standards Act (FLSA) and is overtime-eligible Union Representation: T his position is represented by King County Teamsters Local 117-P&T bargaining unit. Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives, and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Resume Cover Letter Note: Additional documents will not be considered during minimum qualification screening. For more information regarding this recruitment, please contact: Rodney O. Dungo HR Analyst rdungo@kingcounty.gov Discover More About the Wastewater Treatment Division: Visit our website and check us out at Facebook , X (formerly Twitter) , Instagram , YouTube and our WTD Blog . Discover More About DNRP : Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/24/24, 5/22/24, 6/26/24, 7/24/24, 8/28/24, 9/25/24, 10/23/24, 11/27/24, 12/26/24 Under supervision, the Human Services Social Worker performs duties in the development and delivery of public social services to clients to promote human well-being. These positions are located within the Department of Health Services, Department of Child, Family and Adult Services (formerly Department of Health & Human Services), Department of Human Assistance, Sheriff's Department, and the Office of the Public Defender. Examples of Knowledge and Abilities Knowledge of Goals and objectives of public social services Available public and private community resources Awareness of cultural differences Socio-economic awareness of low income population Applicable laws, rules and regulations governing the field of public welfare National Association of Social Workers Code of Ethics Interviewing techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions) Social casework principles and practices including group work and community organization Social problems which call for the use of public and private community resources Socio-economic conditions and problems which affect the work of a public social service agency English usage, spelling, grammar, and punctuation Ability to Communicate effectively with persons from a variety of social, cultural and economic backgrounds Work effectively with many life styles and different attitudes Work effectively as part of a multi-disciplinary team Exercise tact when dealing with others Interview effectively in a wide variety of circumstances Establish and maintain cooperative, effective working relationships with clients, fellow employees, other agencies and the general public Interpret public social services programs to clients Maintain composure under stress Integrate information to form total picture Communicate clearly and concisely, verbally and in writing Independently initiate and respond to correspondence Reason logically, understand and follow complex instructions and procedures Compile various records and information accurately Analyze situations accurately and adopt an effective course of action Read, analyze, interpret and apply complex regulatory material Read correspondence and reports and understand their meaning Organize work schedule and budget time Accept and use consultative supervision Do a high volume of work amid interruptions Keep accurate and orderly records Compose routine business communications, reports and other written materials in a clear, concise, organized, and accurate manner Make arithmetical computations accurately and rapidly Demonstrate skill in the application of social work methods and practices Demonstrate skill in the use of community resources Employment Qualifications Minimum Qualifications Either: 1a. Two years of full-time, paid experience employed by the County of Sacramento in the class of Human Services Specialist; AND 1b. Successful completion of 12 semester or 18 quarter upper division units from an accredited college or university in social work, sociology, psychology, counseling or other field closely related to the intent of the class. Or: 2. A Bachelor's Degree or higher from an accredited college or university with at least 24 semester or 36 quarter upper division units in social work, sociology, psychology, counseling or other field closely related to the intent of the class. Note: Related fields above may include behavioral science, child development, community health education, cultural anthropology, ethnic studies, family studies, gerontology, human development, mental health, and public health. Note: Part-time experience is converted to full-time on the basis of 173.6 hours = 21.7 days = 1 work month. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Commission Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Requirements: Some positions in this class may require the incumbent to be able to: Sit for periods up to one hour while driving to home visits. Climb flights of stairs to reach residence. Lift infants and toddlers weighing up to 40 pounds. Carry automobile child safety seats. Have sufficient vision to assess physical condition of clients and home environment. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working conditions: Some positions in this class may require the incumbent to: Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work during non-routine hours, standby and/or callback. Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes. Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Special Skills Language Requirement Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve clients and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Social Worker - African American Culture Human Services Social Worker - Arabic Language and Middle Eastern Culture Human Services Social Worker - Armenian Language and Culture Human Services Social Worker - Cambodian Language and Culture Human Services Social Worker - Chinese Language and Culture Human Services Social Worker - Farsi Language and Persian Culture Human Services Social Worker - Hmong Language and Culture Human Services Social Worker - Japanese Language and Culture Human Services Social Worker - Korean Language and Culture Human Services Social Worker - Lao Language and Culture Human Services Social Worker - Mien Language and Culture Human Services Social Worker - Native American Culture Human Services Social Worker - Punjabi Language and East Indian Culture Human Services Social Worker - Russian Language and Culture Human Services Social Worker - Spanish Language and Latin Culture Human Services Social Worker - Tagalog Language and Filipino Culture Human Services Social Worker - Ukrainian Language and Culture Human Services Social Worker - Vietnamese Language and Culture Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
May 01, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 4/24/24, 5/22/24, 6/26/24, 7/24/24, 8/28/24, 9/25/24, 10/23/24, 11/27/24, 12/26/24 Under supervision, the Human Services Social Worker performs duties in the development and delivery of public social services to clients to promote human well-being. These positions are located within the Department of Health Services, Department of Child, Family and Adult Services (formerly Department of Health & Human Services), Department of Human Assistance, Sheriff's Department, and the Office of the Public Defender. Examples of Knowledge and Abilities Knowledge of Goals and objectives of public social services Available public and private community resources Awareness of cultural differences Socio-economic awareness of low income population Applicable laws, rules and regulations governing the field of public welfare National Association of Social Workers Code of Ethics Interviewing techniques Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions) Social casework principles and practices including group work and community organization Social problems which call for the use of public and private community resources Socio-economic conditions and problems which affect the work of a public social service agency English usage, spelling, grammar, and punctuation Ability to Communicate effectively with persons from a variety of social, cultural and economic backgrounds Work effectively with many life styles and different attitudes Work effectively as part of a multi-disciplinary team Exercise tact when dealing with others Interview effectively in a wide variety of circumstances Establish and maintain cooperative, effective working relationships with clients, fellow employees, other agencies and the general public Interpret public social services programs to clients Maintain composure under stress Integrate information to form total picture Communicate clearly and concisely, verbally and in writing Independently initiate and respond to correspondence Reason logically, understand and follow complex instructions and procedures Compile various records and information accurately Analyze situations accurately and adopt an effective course of action Read, analyze, interpret and apply complex regulatory material Read correspondence and reports and understand their meaning Organize work schedule and budget time Accept and use consultative supervision Do a high volume of work amid interruptions Keep accurate and orderly records Compose routine business communications, reports and other written materials in a clear, concise, organized, and accurate manner Make arithmetical computations accurately and rapidly Demonstrate skill in the application of social work methods and practices Demonstrate skill in the use of community resources Employment Qualifications Minimum Qualifications Either: 1a. Two years of full-time, paid experience employed by the County of Sacramento in the class of Human Services Specialist; AND 1b. Successful completion of 12 semester or 18 quarter upper division units from an accredited college or university in social work, sociology, psychology, counseling or other field closely related to the intent of the class. Or: 2. A Bachelor's Degree or higher from an accredited college or university with at least 24 semester or 36 quarter upper division units in social work, sociology, psychology, counseling or other field closely related to the intent of the class. Note: Related fields above may include behavioral science, child development, community health education, cultural anthropology, ethnic studies, family studies, gerontology, human development, mental health, and public health. Note: Part-time experience is converted to full-time on the basis of 173.6 hours = 21.7 days = 1 work month. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Commission Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Requirements: Some positions in this class may require the incumbent to be able to: Sit for periods up to one hour while driving to home visits. Climb flights of stairs to reach residence. Lift infants and toddlers weighing up to 40 pounds. Carry automobile child safety seats. Have sufficient vision to assess physical condition of clients and home environment. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working conditions: Some positions in this class may require the incumbent to: Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations. Work in dangerous, high crime areas of the community. Work during non-routine hours, standby and/or callback. Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes. Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Special Skills Language Requirement Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve clients and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Social Worker - African American Culture Human Services Social Worker - Arabic Language and Middle Eastern Culture Human Services Social Worker - Armenian Language and Culture Human Services Social Worker - Cambodian Language and Culture Human Services Social Worker - Chinese Language and Culture Human Services Social Worker - Farsi Language and Persian Culture Human Services Social Worker - Hmong Language and Culture Human Services Social Worker - Japanese Language and Culture Human Services Social Worker - Korean Language and Culture Human Services Social Worker - Lao Language and Culture Human Services Social Worker - Mien Language and Culture Human Services Social Worker - Native American Culture Human Services Social Worker - Punjabi Language and East Indian Culture Human Services Social Worker - Russian Language and Culture Human Services Social Worker - Spanish Language and Latin Culture Human Services Social Worker - Tagalog Language and Filipino Culture Human Services Social Worker - Ukrainian Language and Culture Human Services Social Worker - Vietnamese Language and Culture Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: W2620D When to Submit Your Application: The application filing period will begin on Thursday, June 20, 2024, at 7:00 a.m. (PT) through Wednesday, July 3, 2024, 5:30 p.m. (PT). TYPE OF RECRUITMENT: Open Competitive Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidates to fill a Database Administrator in the Computing Services Branch. The position performs a full range of activities required to support databases running on enterprise-level database management system (DBMS) software. Positions allocable to this class are responsible for logical and physical database design, implementation, and maintenance of databases. Incumbents are responsible for ensuring that Department and/or County-wide data and technical requirements, including data definition, data structure, documentation, operational guidelines, and data protection are met. Incumbents possess knowledge of the principles and practices of multiple information technology disciplines, including database design, application development, network, hardware, systems software, and applications software. Essential Job Functions What you will be doing: Supports database environments. Selects or assists in the selection of new database management systems including design, feasibility studies, cost estimates, impact analysis, data conversion functions, and reduction of redundant data. Installs and configures database management software, including upgrades, patches, and third-party tools. Maintains database management software and related software. Assists in the selection of new application systems by reviewing database design, database technologies, hardware specifications, and configuration and deployment plans for performance, maintainability, scalability, operations impact, and conformance to architectural standards. Performs database backup and database recovery. Manages disk space for database systems. Conducts capacity planning. Performs preventive maintenance tasks and database tuning. Analyzes database requirements. Evaluates, designs, and implements database systems. Develops or validates deployment scripts for database software changes and deploys databases and database changes in testing, training, preproduction, and production environments. Writes stored procedures, functions, triggers, and batch jobs in the database system. Writes scripts used in database system management. Analyzes query plans and monitors database system performance to identify and address performance problems. Creates and manages indexes to support application performance requirements. Analyzes database code written by developers to assess impact on the database system and application performance. Designs and implements database security for applications, including creating database users, designing and assigning roles, and granting and denying database privileges. Responds to database outages or performance problems and restores normal operations. Monitors data quality, data integrity, and database availability. Analyzes and resolves database problems. Writes policies and procedures pertaining to database standards, management, security and maintenance. Establishes and maintains security and integrity controls including data backup/recovery specifications. Participates in the formulation of database strategies. Participates in evaluation of new technologies in database management. Assists in the development of database system related standards and methodologies and the selection of a standard DBA toolset. Acts as a technical specialist on database concepts and functional capabilities. Develops or assist in the development of programs for data extraction, transformation, and loading. Serves as liaison to vendors for negotiating license and support. Assists in the administration and support of application servers. Participates on a team of developers engaged in the overall database design, query tuning, creating indexes, and in the creation of triggers and stored procedures. Requirements Requirements to Qualify OPTION I: Graduation from an accredited college with a Bachelors degree in Computer Science, Information Systems or a closely related field with four (4) years of experience performing progressively responsible information technology functions, one (1) year of which must include planning, designing, implementing, and administering of server-based, scalable databases. OPTION II: Two (2) years of experience at the level of Senior Application Developer* or Senior Operating Systems Analyst** in the service of Los Angeles County performing a variety of tasks in support of administering databases License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *A Senior Application Developer in the service of Los Angeles County is defined as, under direction, performs a wide range of application development related duties including analysis, design, evaluation, development, coding, testing and maintenance of complex application systems. **A Senior Operating Systems Analyst in the service of Los Angeles County is defined as, under direction, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions. We would like for you to submit proof of education along with the application. Acceptable documents are: A photocopy of diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letter head of the school, with college or university seal. It should indicate that the student has completed all the academic requirements All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. DESIRABLE QUALIFICATIONS: Strong organizational skills, including the ability to handle tasks and meet critical deadlines. Excellent customer service and interpersonal skills. Excellent oral and written communications skills. Strong project management skills. Additional Information Our Assessment Process First meet our requirements above. After that, our process includes a two-part assessment. Part I: M ultiple-choice and/or simulation assessments, weighted at 50% , measuring: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Applicants must achieve a passing score of 70% or higher on Part I in order to proceed to Part II of the assessment. Part II: Multiple-choice and/or simulation assessments, weighted at 50% , measuring the following Professional/Technical Knowledge areas: Software Business Analysis: Business Process; Diagramming and Modeling; Documentation; Joint Application Development; Methodologies and Tools; Project Development; Requirements Gathering; System Design; and User Interface. Cloud Computing: Knowledge of Cloud Computing Concepts; Cloud Service Models; Virtualization; Private Clouds. SQL: Knowledge of SQL Queries; Data Manipulation; Transaction Processing. Data Warehousing Concepts: Big Data and Data Warehouse Appliance, Business Considerations, Data Transformation, Data Warehousing and Data Marts, Design, Dimensional Data Model, Online Analytical Processing, Querying and Reporting/Data Extraction . Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the assessment in order to be placed on the Eligible List. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. Test Preparation: There are websites that may help you prepare for the assessments. One is our Online Test Prep site, located at https://hr.lacounty.gov/job-search-toolkit/. Another resource is the SHL website, located at https://www.shldirect.com/en/practice-tests. While the sites will help you in preparing for tests, we advise you to review all related materials you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the assessment will be placed on the Eligible List in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible List do not guarantee an offer of employment. Vacancy Information: The resulting Eligible List for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Contact us: Exam Number: W2620D Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. For detailed information, please click here Closing Date/Time: 7/3/2024 5:30 PM Pacific
Jun 19, 2024
Full Time
Position/Program Information EXAM NUMBER: W2620D When to Submit Your Application: The application filing period will begin on Thursday, June 20, 2024, at 7:00 a.m. (PT) through Wednesday, July 3, 2024, 5:30 p.m. (PT). TYPE OF RECRUITMENT: Open Competitive Opportunity No with-hold or out-of-class experience will be accepted. Check Out Our Outstanding Benefits! Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - Benefits may be purchased using tax-free County contribution of an additional 14.5%-17% of the employee's monthly salary. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a County matching contribution up to 4% of employee's salary. Generous Maternity and Family Leave Benefits Flexible Schedules (4/40 workweeks - where appropriate, Telework - where appropriate) Rideshare, Parking, and Transit Benefits 13 paid holidays per year Who We Are: The Internal Services Department (ISD) plays a major role in supporting all County of Los Angeles departments and commissions. With an annual budget of over $885M and 2,162 budgeted positions along with over 5,120 contracted workers of varying professions in facilities management, information technology, environmental, administrative, purchasing, and contracting, ISD is the County's trusted partner and provider of choice. The Opportunity: We are pursuing a qualified candidates to fill a Database Administrator in the Computing Services Branch. The position performs a full range of activities required to support databases running on enterprise-level database management system (DBMS) software. Positions allocable to this class are responsible for logical and physical database design, implementation, and maintenance of databases. Incumbents are responsible for ensuring that Department and/or County-wide data and technical requirements, including data definition, data structure, documentation, operational guidelines, and data protection are met. Incumbents possess knowledge of the principles and practices of multiple information technology disciplines, including database design, application development, network, hardware, systems software, and applications software. Essential Job Functions What you will be doing: Supports database environments. Selects or assists in the selection of new database management systems including design, feasibility studies, cost estimates, impact analysis, data conversion functions, and reduction of redundant data. Installs and configures database management software, including upgrades, patches, and third-party tools. Maintains database management software and related software. Assists in the selection of new application systems by reviewing database design, database technologies, hardware specifications, and configuration and deployment plans for performance, maintainability, scalability, operations impact, and conformance to architectural standards. Performs database backup and database recovery. Manages disk space for database systems. Conducts capacity planning. Performs preventive maintenance tasks and database tuning. Analyzes database requirements. Evaluates, designs, and implements database systems. Develops or validates deployment scripts for database software changes and deploys databases and database changes in testing, training, preproduction, and production environments. Writes stored procedures, functions, triggers, and batch jobs in the database system. Writes scripts used in database system management. Analyzes query plans and monitors database system performance to identify and address performance problems. Creates and manages indexes to support application performance requirements. Analyzes database code written by developers to assess impact on the database system and application performance. Designs and implements database security for applications, including creating database users, designing and assigning roles, and granting and denying database privileges. Responds to database outages or performance problems and restores normal operations. Monitors data quality, data integrity, and database availability. Analyzes and resolves database problems. Writes policies and procedures pertaining to database standards, management, security and maintenance. Establishes and maintains security and integrity controls including data backup/recovery specifications. Participates in the formulation of database strategies. Participates in evaluation of new technologies in database management. Assists in the development of database system related standards and methodologies and the selection of a standard DBA toolset. Acts as a technical specialist on database concepts and functional capabilities. Develops or assist in the development of programs for data extraction, transformation, and loading. Serves as liaison to vendors for negotiating license and support. Assists in the administration and support of application servers. Participates on a team of developers engaged in the overall database design, query tuning, creating indexes, and in the creation of triggers and stored procedures. Requirements Requirements to Qualify OPTION I: Graduation from an accredited college with a Bachelors degree in Computer Science, Information Systems or a closely related field with four (4) years of experience performing progressively responsible information technology functions, one (1) year of which must include planning, designing, implementing, and administering of server-based, scalable databases. OPTION II: Two (2) years of experience at the level of Senior Application Developer* or Senior Operating Systems Analyst** in the service of Los Angeles County performing a variety of tasks in support of administering databases License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Expectations: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *A Senior Application Developer in the service of Los Angeles County is defined as, under direction, performs a wide range of application development related duties including analysis, design, evaluation, development, coding, testing and maintenance of complex application systems. **A Senior Operating Systems Analyst in the service of Los Angeles County is defined as, under direction, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions. We would like for you to submit proof of education along with the application. Acceptable documents are: A photocopy of diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letter head of the school, with college or university seal. It should indicate that the student has completed all the academic requirements All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. DESIRABLE QUALIFICATIONS: Strong organizational skills, including the ability to handle tasks and meet critical deadlines. Excellent customer service and interpersonal skills. Excellent oral and written communications skills. Strong project management skills. Additional Information Our Assessment Process First meet our requirements above. After that, our process includes a two-part assessment. Part I: M ultiple-choice and/or simulation assessments, weighted at 50% , measuring: Deductive Reasoning Professional Potential Achievement Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Applicants must achieve a passing score of 70% or higher on Part I in order to proceed to Part II of the assessment. Part II: Multiple-choice and/or simulation assessments, weighted at 50% , measuring the following Professional/Technical Knowledge areas: Software Business Analysis: Business Process; Diagramming and Modeling; Documentation; Joint Application Development; Methodologies and Tools; Project Development; Requirements Gathering; System Design; and User Interface. Cloud Computing: Knowledge of Cloud Computing Concepts; Cloud Service Models; Virtualization; Private Clouds. SQL: Knowledge of SQL Queries; Data Manipulation; Transaction Processing. Data Warehousing Concepts: Big Data and Data Warehouse Appliance, Business Considerations, Data Transformation, Data Warehousing and Data Marts, Design, Dimensional Data Model, Online Analytical Processing, Querying and Reporting/Data Extraction . Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the assessment in order to be placed on the Eligible List. MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. Test Preparation: There are websites that may help you prepare for the assessments. One is our Online Test Prep site, located at https://hr.lacounty.gov/job-search-toolkit/. Another resource is the SHL website, located at https://www.shldirect.com/en/practice-tests. While the sites will help you in preparing for tests, we advise you to review all related materials you deem necessary. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the assessment will be placed on the Eligible List in the order of their score group for a period of twelve (12) months following the date of promulgation. Passing this examination and being placed on the Eligible List do not guarantee an offer of employment. Vacancy Information: The resulting Eligible List for this examination will be used to fill vacancies in the Internal Services Department, Information Technology Service located at 9150 E. Imperial Highway, Downey, CA 90242 . Shift: Any How to Apply Applications must be field online only. We must receive your application before 5:30 p.m., (PT), on the last day of filing. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Apply online by clicking on the green “Apply” button at the top right of this posting. You can track the status of your application using the website https://www.governmentjobs.com/careers/lacounty . Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add “hvasquez@isd.lacounty.gov,” as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. Anti-Racism, Diversity, and Inclusion (ARDI) - The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. (optional) Have questions about anything listed above? Contact us: Exam Number: W2620D Department Contact Name: Hugo Vasquez Department Contact Phone: 323-881-3670 Department Contact Email: hvasquez@isd.lacounty.gov ADA Coordinator Phone: (323) 267-2432 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Any language contained in the job posting supersedes any language contained below. Your Responsibilities: 1. Completing Your Application : a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted. b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title. c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation. 2. Requirements on Job Posting : a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine your eligibility and is subject to verification at any time. b. You must be at least 16 years of age at the time of appointment unless other age limits are stated on the job posting. The Federal Age Discrimination in Employment Act (ADEA) of 1967, as amended, prohibits discrimination on the basis of age for any individual over age 40. c. Experience is evaluated on the basis of a verifiable 40- hour week, unless specified otherwise. Prorated part-time experience may be acceptable. 3. Application Deadline : All job applications must be completed and submitted before the closing time on the last day of the filing period as indicated on the job posting unless other instructions are provided. Job postings with an open continuous filing period are subject to closure without prior notice. It is to your advantage to file your application early and not wait until the last allowable date and time as you will not be able to apply once the filing period has closed. 4. Change of Name or Address : To change personal information such as your name or address, log into your profile on www.governmentjobs.com and make the necessary change. This can be done at any time. 5. Equal Employment Opportunity/Non-Discrimination Policy : a. It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, color, religion, sex, national origin, age, sexual orientation or disability. b. If you are an individual requesting reasonable accommodation(s) in the examination process, please contact the testing accommodation coordinator listed on the job posting. The provision of accommodation may be subject to verification as allowable with State and Federal law. All accommodation-related information will remain confidential. Disclaimer : The County of Los Angeles is not responsible or in any way liable for any computer hardware or software malfunction which may affect the employment application or the application selection process. You assume all responsibility and risk for the use of this system and the Internet generally. This system and the information provided on it are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. No advice or information given by the County of Los Angeles or its respective employees shall modify the foregoing or create any warranty. The County of Los Angeles expressly disclaims any warranty that the information on this system or on the Internet generally will be uninterruptible or error free or that any information, software or other material accessible from the system is free of viruses or other harmful components. You shall have no recourse against the County of Los Angeles as the system provider for any alleged or actual infringement of any proprietary rights a user may have in anything posted or retrieved on our system. The County of Los Angeles shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this system or with the delay or inability to use it (or any linked sites), or for any information obtained through this system, or otherwise arising out of the use of this system, the Internet generally or on any other basis. NOTE: Your application is submitted using Secure Encryption to ensure the privacy of all information you transmit over the Internet. By accepting the Use Disclaimer set forth here, you agree to all of the above terms and further agree to use this Online Job Employment Application System only for the submission of bona fide employment applications to the County of Los Angeles. Any other use of this Online Job Employment Application System, including without limitation any copying, downloading, translating, decompiling, or reverse engineering of the system, data, or related software, shall be a violation of the Use Disclaimer. Test Preparation : Study Guides and other resources are available to help candidates prepare for employment tests. An interactive system for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov /. Additional resources may be listed on the job posting. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Veteran’s Credit : In all open competitive examinations, a veteran’s credit of 10 percent of the total credits specified for such examinations will be added to the final passing grade of an honorably discharged veteran who served in the Armed Forces of the United States under any of the following conditions: During a declared war; -or- During the period April 28, 1952 through July 1, 1955; -or- For more than 180 consecutive days, other than for training, any part of which occurred after January 31, 1955, and before October 15, 1976; -or- During the Gulf War from August 2, 1990 through January 2, 1992; -or- For more than 180 consecutive days, other than for training, any part of which occurred during the period beginning September 11, 2001, and ending on August 31, 2010 the last day of Operation Iraqi Freedom; -or- In a campaign or expedition for which a campaign medal or expeditionary medal has been authorized and awarded. Any Armed Forces Expeditionary medal or campaign badge, including El Salvador, Lebanon, Grenada, Panama, Southwest Asia, Somalia, and Haiti qualifies for credit. A campaign medal holder or Gulf War veteran who originally enlisted after September 7, 1980 (or began active duty on or after October 14, 1982, and has not previously completed 24 months of continuous active duty) must have served continuously for 24 months or the full period called or ordered to active duty. This also applies to the spouse of such person who, while engaged in such service was wounded, disabled or crippled and thereby permanently prevented from engaging in any remunerative occupation, and also to the widow or widower of any such person who died or was killed while in such service. A DD214, Certificate of Discharge or Separation from Active Duty, or other official documents issued by the branch of service are required as verification of eligibility for Veterans preference. Applicants must submit the documentation for each open competitive exam to qualify for veteran’s credit. More information available at: https://www.opm.gov/policy-data-oversight/veteransservices/vet-guide-for-hr-professionals/ Accreditation Information : Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE). More information available at: http://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf (Download PDF reader) and http://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_AC E_Resource_Guide.pdf Background Check : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). I f asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Career Planning : Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at https://career-pathfinder.hr.lacounty.gov/#/ . Benefit Information : Depending on the position, the successful candidate will enroll in a contributory defined benefit pension plan if the candidate is a “new member” of the County’s defined benefit plan (LACERA) on or after January 1, 2013 (first employed by the County on or after December 1, 2012) - unless she or he established reciprocity with another public retirement system in which she or he was a member before January 1, 2013. It should be noted that County employees do not pay into Social Security, but do pay the Medical Hospital Insurance Tax portion of Social Security at a rate of 1.45%. The Los Angeles County Employees Retirement Association (LACERA) has reciprocal agreements with several public retirement systems in California. Americans with Disabilities Act of 1990 : All positions are open to qualified men and women. Pursuant to the Americans with Disabilities Act of 1990, persons with disabilities who believe they need reasonable accommodation, or help in order to apply for a position, may contact the ADA/Personnel Services for Disabled Persons Coordinator. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. The County will attempt to meet reasonable accommodation requests whenever possible. Equal Employment Opportunity : It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. Los Angeles County Child Support Compliance Program : In an effort to improve compliance with courtordered child, family and spousal support obligations, certain employment and identification information (i.e., name, address, Social Security number and date of hire) is regularly reported to the State Directory of New Hires which may assist in locating persons who owe these obligations. Family Code Section 17512 permits under certain circumstances for additional employment and identifying information to be requested. Applicants will not be disqualified from employment based on this information. Social Security Act of 2004 : Section 419 (c) of Public Law 108-203, the Social Security Protection Act of 2004, requires State and local government employers to disclose the effect of the Windfall Elimination Provision and the Government Pension Offset Provision to employees hired on or after January 1, 2005, in jobs not covered by Social Security. The County of Los Angeles does not participate in the Social Security System. All newly hired County of Los Angeles employees must sign a statement (Form SSA1945) prior to the start of employment indicating that they are aware of a possible reduction in their future Social Security benefit entitlement. For more information on Social Security and about each provision, you may visit the website www.socialsecurity.gov , or call toll free 1-800-772- 1213. Persons who are deaf or hard of hearing may call the TTY number 1-800-325-0778 or contact a local Social Security office. Employment Eligibility Information : Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Immigration law provides that all persons hired after November 6, 1986, are required to present original documents to the County, within three (3) business days of hiring, which show satisfactory proof of 1) identity and 2) U.S. employment eligibility. The California Fair Employment and Housing Act (Part 2.8 commencing with Section 12900 of Division 3 of Title 2 of the Government Code) and the Regulations of the Fair Employment and Housing Commission (California Code of Regulations, Title 2, Division 4, Sections 7285.0 through 8504) prohibits employment discrimination based on race or color; religion; national origin or ancestry, physical disability; mental disability or medical condition; marital status; sex or sexual orientation; age, with respect to persons over the age of 40; and pregnancy, childbirth, or related medical conditions. For detailed information, please click here Closing Date/Time: 7/3/2024 5:30 PM Pacific
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
School of Education Supervisor Pool Position: Lecturer - Academic Year Academic Year: 2024/2025 Day/Time: Varies Modality: Varies College: CEHHS - College of Education, Health & Human Services Department: School of Education The School of Education at California State University San Marcos accepts applications on an ongoing basis for our pool of part-time lecturers. We are in high need of applicants interested in coaching Educational Specialist, Dual Language, Multiple Subject, and Single Subject Minimum qualifications: A master's degree in the area of instruction or a closely related field. California Credential Matching Program of Interest (Multiple Subject, Educational Specialist, Single Subject California Bilingual Authorization (If interested in Dual Language Supervision) The ability to travel is required during the school day for in person coaching and meetings with Teacher Candidates at districts across North San Diego County and Southwest Riverside Per California State University’s Out-of-State Employment Policy, the CSU is prohibited from hiring employees to perform CSU-related work outside California. Working in the State of California is a condition of employment. Preferred qualifications: A terminal degree in the area of instruction or a closely related field. Experience with coaching teacher candidates and/or new teachers. Flexible schedule during CSUSM 16-week semesters (Fall and Spring) Proficient in Spanish Experience in Dual Language Classrooms Preference will be given to applicants with a demonstrated commitment to diversity, inclusivity, and/or intercultural competence with diverse groups in relation to teaching. Salary commensurate with degree level and experience Anticipated Hiring Salary Range: $5,007 - $8,000 per full-time month The salary schedule information for the Lecturer - Academic Year Classification is available based on the following ranges: CSU Classification Salary Range Lecturer A - AY: $5,007 - $6,359 per full-time month CSU Classification Salary Range Lecturer B - AY: $5,925 - $12,594 per full-time month The anticipated hiring range is generally at or near the minimum of the appropriate range, commensurate with education and experience. Application: To apply, please prepare to submit the following: Your completed faculty application Curriculum Vitae (uploaded) Contact information for three current references Letter of interest (uploaded) Timeline: Applications are accepted and reviewed as needed, on an ongoing basis throughout the 2024/25 Academic Year. Applicant pools are used to fill short-term temporary Lecturer positions across our campus with the possibility of rehiring. Appointments may last from one day to a whole semester. This applicant pool may be used to fill vacant positions on an as-needed basis throughout the academic year. Applications in this pool ad will only be good for the current academic year. This pool will be closed effective May 31st. If you wish to be considered for the next academic year, you will need to apply to the new pool as it becomes available by June 15th. The University is particularly interested in candidates who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented groups. CSUSM has been designated as a Hispanic Serving Institution (HSI) and was named one of the top 32 Colleges most friendly to junior faculty by the Collaborative on Academic Careers in Higher Education. Visit Faculty Opportunities for more information. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Per California State University’s Out-of-State Employment Policy, the CSU is prohibited from hiring employees to perform CSU-related work outside California. Working in the State of California is a condition of employment. This position is subject to employment verification, education verification, reference checks, and criminal record checks. An offer of appointment is contingent upon the successful completion of a background check, including a criminal records check, and may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised December 22, 2020 as a condition of employment. An offer of employment is contingent upon the execution of an Acknowledgement of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect form. Signing the form is a prerequisite to employment and failure to sign will result in any offer of employment being withdrawn. The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Advertised: Jun 15 2024 Pacific Daylight Time Applications close: May 31 2025 Pacific Daylight Time Closing Date/Time:
Jun 16, 2024
School of Education Supervisor Pool Position: Lecturer - Academic Year Academic Year: 2024/2025 Day/Time: Varies Modality: Varies College: CEHHS - College of Education, Health & Human Services Department: School of Education The School of Education at California State University San Marcos accepts applications on an ongoing basis for our pool of part-time lecturers. We are in high need of applicants interested in coaching Educational Specialist, Dual Language, Multiple Subject, and Single Subject Minimum qualifications: A master's degree in the area of instruction or a closely related field. California Credential Matching Program of Interest (Multiple Subject, Educational Specialist, Single Subject California Bilingual Authorization (If interested in Dual Language Supervision) The ability to travel is required during the school day for in person coaching and meetings with Teacher Candidates at districts across North San Diego County and Southwest Riverside Per California State University’s Out-of-State Employment Policy, the CSU is prohibited from hiring employees to perform CSU-related work outside California. Working in the State of California is a condition of employment. Preferred qualifications: A terminal degree in the area of instruction or a closely related field. Experience with coaching teacher candidates and/or new teachers. Flexible schedule during CSUSM 16-week semesters (Fall and Spring) Proficient in Spanish Experience in Dual Language Classrooms Preference will be given to applicants with a demonstrated commitment to diversity, inclusivity, and/or intercultural competence with diverse groups in relation to teaching. Salary commensurate with degree level and experience Anticipated Hiring Salary Range: $5,007 - $8,000 per full-time month The salary schedule information for the Lecturer - Academic Year Classification is available based on the following ranges: CSU Classification Salary Range Lecturer A - AY: $5,007 - $6,359 per full-time month CSU Classification Salary Range Lecturer B - AY: $5,925 - $12,594 per full-time month The anticipated hiring range is generally at or near the minimum of the appropriate range, commensurate with education and experience. Application: To apply, please prepare to submit the following: Your completed faculty application Curriculum Vitae (uploaded) Contact information for three current references Letter of interest (uploaded) Timeline: Applications are accepted and reviewed as needed, on an ongoing basis throughout the 2024/25 Academic Year. Applicant pools are used to fill short-term temporary Lecturer positions across our campus with the possibility of rehiring. Appointments may last from one day to a whole semester. This applicant pool may be used to fill vacant positions on an as-needed basis throughout the academic year. Applications in this pool ad will only be good for the current academic year. This pool will be closed effective May 31st. If you wish to be considered for the next academic year, you will need to apply to the new pool as it becomes available by June 15th. The University is particularly interested in candidates who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented groups. CSUSM has been designated as a Hispanic Serving Institution (HSI) and was named one of the top 32 Colleges most friendly to junior faculty by the Collaborative on Academic Careers in Higher Education. Visit Faculty Opportunities for more information. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. Per California State University’s Out-of-State Employment Policy, the CSU is prohibited from hiring employees to perform CSU-related work outside California. Working in the State of California is a condition of employment. This position is subject to employment verification, education verification, reference checks, and criminal record checks. An offer of appointment is contingent upon the successful completion of a background check, including a criminal records check, and may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised December 22, 2020 as a condition of employment. An offer of employment is contingent upon the execution of an Acknowledgement of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect form. Signing the form is a prerequisite to employment and failure to sign will result in any offer of employment being withdrawn. The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at https://calstate.policystat.com/policy/13116180/latest/ . Questions should be sent to the Office of Human Resources at hr@csusm.edu. Advertised: Jun 15 2024 Pacific Daylight Time Applications close: May 31 2025 Pacific Daylight Time Closing Date/Time:
California State University (CSU) Bakersfield
9001 Stockdale Highway, Bakersfield, CA 93311, USA
CLASSIFICATION TITLE: Admin Analyst/Specialist Exempt I UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $4,379 - $5,834 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,170 - $7,545 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by June 4, 2024; however, the position will remain open until filled. POSITION PURPOSE: Under general supervision of the Director of Enrollment Systems & Academic Operations, the Curriculum Specialist works independently, and serves as the liaison between Academic Programs and the departments implementing curricular change. The incumbent will ensure all approved curriculum changes flow efficiently and accurately into the necessary systems for all end users. The incumbent accurately represents curriculum information in the University Catalog following policies and standards established through CSU Bakersfield, the CSU Chancellor's Office, and Title 5. DUTIES & RESPONSIBILITIES: Curriculum & Course Maintenance Responsible for ensuring the integrity and completeness of the academic structure (college, department, subject, course, and class) data in PeopleSoft and the University Catalog. Serve as a resource for department, college, administration, and CSU-System personnel on CSU, Bakersfield academic structure and data. Advise deans, chairs, faculty, and curriculum committees on course and degree program policies, procedures, conventions, structural requirements, and make recommendations for changes when needed. Meet with academic departments to assess the impact of assigning enrollment requirements (requisites) to their courses. Set up, test, and monitor the enrollment requirements that control student registration. Work with academic departments where student's access is being negatively affected. Collaborate with the University Catalog Editor and technical staff on design changes and new features for the annual University Catalog. Setup and maintain academic subjects, academic organizations (departments), academic groups (colleges), and the academic department tree in PeopleSoft. Use expertise and substantial judgment in the analysis, interpretation, and implementation of new policies and procedures within Enrollment Systems. Troubleshoot problems related to both the software and interpreting the guidelines. Recommend and assist with implementing changes related to university procedures and policies as it relates to the academic structure in PeopleSoft and the University Catalog. Provide strategic input on the creation of the Annual Academic Calendar. Collaborate with Provost’s office for approval and posting of the Academic Calendar. Catalog Curriculum Analyst Working independently with direction from the Director of Enrollment Systems, establish, modify, and terminate courses in PeopleSoft according to various Chancellor's Office and campus guidelines, policies, and procedures. Provide information to deans, chairs, faculty, and curriculum committees on course and degree program policies, procedures, conventions, and structural requirements. Serve as a committee member on the CSU Student Records and Curriculum user groups. Analyze all course and degree program proposals/changes and advise Academic Programs and other approval bodies appropriately. Review data elements on course and degree program proposals/changes and recommend appropriate corrective measures to colleges and other approval bodies. Create, edit, and maintain all curricular data for the annual University Catalog. Follow recommended standards established by University Catalog Editor on style, format, and language for curriculum in the catalog. Review design changes or new features for the annual University Catalog with the University Catalog Editor and technical staff. Curriculum Systems Specialist Collaborate with Academic Programs and colleges to ensure needs are met for accurate implementation of approved curriculum changes. Analyze all curriculum changes to ensure they meet graduation requirements, system requirements, and policy compliance (CSUB, CSU CO and Title 5 policies). Communicate curriculum changes to all department leads. Make recommendations for procedural changes to enhance the approved curriculum implementation workflow. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Bachelor’s degree and/or equivalent training and three (3) years of recent administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Bachelor’s degree. In depth knowledge of academic curriculum for major/minor and GE Requirements. Experience utilizing PeopleSoft Curriculum Management module or CourseLeaf Curriculum Management tool. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: SEDENTARY WORK - involves mainly sitting; minimal walking and standing; lifting light weight objects limited to 15 pounds. SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Not Mandated GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 22, 2024
CLASSIFICATION TITLE: Admin Analyst/Specialist Exempt I UNION CODE: R09 FT/PT: Full-time PAY PLAN: 12-month WORKPLACE TYPE: On-site (work in-person at business location) ANTICIPATED HIRING RANGE: $4,379 - $5,834 However, offer amount will be commensurate with candidate’s experience, education, skills, and training. CSU CLASSIFICATION SALARY RANGE: $4,170 - $7,545 PAY BASIS: Monthly BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more! See our benefits website for additional information. CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants. SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION , applications must be received by June 4, 2024; however, the position will remain open until filled. POSITION PURPOSE: Under general supervision of the Director of Enrollment Systems & Academic Operations, the Curriculum Specialist works independently, and serves as the liaison between Academic Programs and the departments implementing curricular change. The incumbent will ensure all approved curriculum changes flow efficiently and accurately into the necessary systems for all end users. The incumbent accurately represents curriculum information in the University Catalog following policies and standards established through CSU Bakersfield, the CSU Chancellor's Office, and Title 5. DUTIES & RESPONSIBILITIES: Curriculum & Course Maintenance Responsible for ensuring the integrity and completeness of the academic structure (college, department, subject, course, and class) data in PeopleSoft and the University Catalog. Serve as a resource for department, college, administration, and CSU-System personnel on CSU, Bakersfield academic structure and data. Advise deans, chairs, faculty, and curriculum committees on course and degree program policies, procedures, conventions, structural requirements, and make recommendations for changes when needed. Meet with academic departments to assess the impact of assigning enrollment requirements (requisites) to their courses. Set up, test, and monitor the enrollment requirements that control student registration. Work with academic departments where student's access is being negatively affected. Collaborate with the University Catalog Editor and technical staff on design changes and new features for the annual University Catalog. Setup and maintain academic subjects, academic organizations (departments), academic groups (colleges), and the academic department tree in PeopleSoft. Use expertise and substantial judgment in the analysis, interpretation, and implementation of new policies and procedures within Enrollment Systems. Troubleshoot problems related to both the software and interpreting the guidelines. Recommend and assist with implementing changes related to university procedures and policies as it relates to the academic structure in PeopleSoft and the University Catalog. Provide strategic input on the creation of the Annual Academic Calendar. Collaborate with Provost’s office for approval and posting of the Academic Calendar. Catalog Curriculum Analyst Working independently with direction from the Director of Enrollment Systems, establish, modify, and terminate courses in PeopleSoft according to various Chancellor's Office and campus guidelines, policies, and procedures. Provide information to deans, chairs, faculty, and curriculum committees on course and degree program policies, procedures, conventions, and structural requirements. Serve as a committee member on the CSU Student Records and Curriculum user groups. Analyze all course and degree program proposals/changes and advise Academic Programs and other approval bodies appropriately. Review data elements on course and degree program proposals/changes and recommend appropriate corrective measures to colleges and other approval bodies. Create, edit, and maintain all curricular data for the annual University Catalog. Follow recommended standards established by University Catalog Editor on style, format, and language for curriculum in the catalog. Review design changes or new features for the annual University Catalog with the University Catalog Editor and technical staff. Curriculum Systems Specialist Collaborate with Academic Programs and colleges to ensure needs are met for accurate implementation of approved curriculum changes. Analyze all curriculum changes to ensure they meet graduation requirements, system requirements, and policy compliance (CSUB, CSU CO and Title 5 policies). Communicate curriculum changes to all department leads. Make recommendations for procedural changes to enhance the approved curriculum implementation workflow. REQUIRED QUALIFICATIONS: EDUCATION & EXPERIENCE - Bachelor’s degree and/or equivalent training and three (3) years of recent administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. SKILLS, KNOWLEDGE & ABILITIES (SKA’s) - Regular and reliable attendance is required. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Demonstrated customer service experience requiring a very high level of diplomacy and professionalism. Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation. Ability to interpret, communicate and apply policies and procedures. Ability to maintain a high degree of confidentiality. Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines. Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email. Working knowledge of or ability to quickly learn University infrastructure. Must be willing to travel and attend training programs off-site for occasional professional development. Must be able to work occasional holidays and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis. PREFERRED QUALIFICATIONS: Bachelor’s degree. In depth knowledge of academic curriculum for major/minor and GE Requirements. Experience utilizing PeopleSoft Curriculum Management module or CourseLeaf Curriculum Management tool. Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude. PHYSICAL DEMANDS: SEDENTARY WORK - involves mainly sitting; minimal walking and standing; lifting light weight objects limited to 15 pounds. SPECIAL CONDITIONS: SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position . CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees. BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community. MANDATED REPORTER: Not Mandated GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work. EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status. Advertised: Mar 13 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Santa Clara, CA
Santa Clara, California, United States
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
Mar 08, 2024
Full Time
Description This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month . ** To receive consideration for the screening process, candidates must meet the below minimum qualifications: Graduation from high school or possession of a GED; AND The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or OR Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; OR Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. The Department The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service. In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website . The Position As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training. DISTINGUISHING CHARACTERISTICS This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Lateral Public Safety Dispatcher Hiring Incentive Program $7,500 recruitment incentive $2,500 is paid in the first pay period! Please review the Side Letter Agreement for more information: https://www.santaclaraca.gov/home/showpublisheddocument/82587/638380624607930000 Typical Duties Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed. Operates base radio console equipment, transmitting and receiving routine and emergency messages Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures Coordinates emergency operations between various departmental personnel and equipment Operates data terminals for information pertaining to daily public safety operations, and general emergency services Maintains written logs, files, and computer information in the prescribed manner Updates computer files and performs other clerical functions and tasks as directed Performs other related duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTIONS Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. DESIRABLE QUALIFICATIONS Classroom education involving fire science or law enforcement related studies. LICENSES/CERTIFICATES Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing. PERMANENT CITY EMPLOYEES PREFERENCE POINTS Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: General public safety radio and telephone communications systems Police and fire emergency procedures Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries Skill in: Reading and interpreting maps; and maintaining accurate records Ability to: Read, write, spell, and speak in clear, concise English Learn correct telephone answering techniques, policies and procedures Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety Follow verbal and written instructions Communicate clearly and distinctly using radio and telephone equipment Maintain composure and work accurately in emergency situations Work in a team-based environment and achieve common goals Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public Work in a confined area, wearing a headset which restricts physical movement about the work area Accurately enter information into the CAD system while simultaneously receiving information by phone or radio Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations Work in a highly structured environment where all communications are recorded or documented and reviewed as public record Handle multiple priorities and organize workload Extract information or data from other computer systems View multiple video display terminals for extended periods of time in low variable light conditions Distinguish and interpret the meaning of colors on video display terminals Distinguish and comprehend simultaneous communications from several sources Work continuously or uninterrupted as required, standing or sitting for extended periods of time Perform with a high standard of customer service, professional conduct, and civic responsibility Use emergency medical questioning techniques and provide medical instructions via telephone when required Type at a net rate of 35 wpm on a computer keyboard Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications: Graduation from high school or possession of a GED; and The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara. ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous: Applications will be reviewed at the end of each month for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. City of Santa Clara Benefit Summary Overview for Bargaining Unit #10 Public Safety Non-Sworn Employees Association This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #10 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40 (Social Security) and 1.45% (Medicare) of gross pay Health Insurance: The City contributes up to 100% of the premium of the Kaiser (Region 1) plan for Employee Only and Employee + 1 Dependent plans, and up to 90% of the premium of the Kaiser (Region 1) plan of the Employee + 2 or More Dependents plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis No cash difference is paid if an employee elects a plan cheaper than the max City contribution To be eligible for the City’s contribution toward health, employees must be on a paid status for at least 80 hours in the month prior to the month of coverage Coverage is effective as early asthe first day of the monthafter date of hire Employees hired on or after 1/1/2024who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $100.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information. Long Term Disability (LTD) Insurance Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City paid benefit. City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Additionally, the City contributes $300.00 a month toward employee’s 457(b) account. This dollar amount will factor into the above mentioned IRS rules and limits Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 - 9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 400 hours Once per year, employees can elect to convert up to 60 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Thirteen (13) paid eight-hour holidays per year Bilingual Pay: If the Department Head determines that there is a significant need or benefit, on a regular basis, to having the employee certified in a particular language other than English, a certified bilingual employee is eligible for$45/bi-weekly or $90/bi-weekly for advanced certification bilingual pay Night Differential Pay: Employees are eligible for 5.0% night differential pay for all hours worked between 4:00 p.m. and 6:00 a.m. Additional Premium Pays: Community Service Officer IIs, Police Records Specialist IIs, and Public Safety Dispatcher IIs assigned to train newly hired employees in eligible classifications are entitled to 5% training pay for the actual hours worked performing those duties Dispatcher classifications: 2.5% of base pay for Intermediate POST Certification. Additional 2.5% of base pay for Advanced POST Certification (up to 5% total) Police Records Supervisor classification: 2.5% of base pay for Records Supervisor POST Certification Employees may receive a maximum of 2% of base pay for either a bachelor's degree (if not a minimum requirement of the classification) or master's degree (if BA/BS is a requirement) Uniform Allowance: $600 for eligible classifications (per MOU) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Psychological Counseling: Employees in Unit 10 who work in the Police Department are eligible for the same psychological program as Unit 2, and employees who work in the Fire Department are eligible for the same psychological program as Unit 1 (See MOU for further details) Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416.00/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249.00/month in 2024 (amount adjusted annually) Paid Meal Break: Employees in all Communications Dispatcher classifications and in the classifications of Police Records Specialist II, Police Records Supervisor, Community Service Officer I/II, and Jail Service Officer will be paid forthe meal break during the regularly scheduled shift and will be subject to call back during the meal period
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW The Kitsap County Sheriff's Office seeks qualified applicants to join our team as a Deputy Sheriff. We welcome all candidates who want to serve their community by pursuing a law enforcement career. Please see below for important information about required qualifications and the recruitment process. Teamwork, Integrity, Professionalism Full descriptions for each position are available by selecting the classification link below and/or on the Public Safety website. Deputy Sheriff 1 (Entry Level) Deputy Sheriff 2 (Lateral/Experienced) *There is no COVID-19 vaccination requirement to work as a deputy with the Kitsap County Sheriff's Office. Also, visit our webpage and follow us on Facebook . QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience - Entry Level Candidates High school diploma or General Education Degree (GED). Required Education and Experience - Lateral Candidates High school diploma or General Education Degree (GED).; AND Complete Washington State Criminal Justice Training Commission (CJTC) Law Enforcement Basic Academy or equivalency academy that is recognized by the CJTC; AND Successfully completed an agency's law enforcement patrol FTO and probationary program; AND Applicants must be currently employed or not be separated from employment for more than one year as a full-time, commissioned law enforcement officer by a state police/patrol, county sheriff's office or municipal police agency at the time of application. All interested entry level and lateral candidates should also review KCSO agency information, requirements, disqualifying criteria, and application process information at our Public Safety Agency Page . Application Process The start point for all KCSO law enforcement positions is with a valid Public Safety Testing (PST) Law Enforcement Exam ( www.publicsafetytesting.com ). Here are the steps to get started: Visit the PST website and choose your career path (Law Enforcement, Corrections, or both). Select Kitsap County as one of the agencies you are interested in. Review and agree to the required qualifications to join our team. Select a date and time for your Law Enforcement Exam. Create an applicant profile. Filling out your profile ensures that agencies have the information required for the hiring process. Please note per Public Safety: If an agency opens up a new position within 180 days of a candidate's test date, that candidate has 90 days from the date of the opening to make their scores available to the agency with the new opening. Take your test. Be prepared to succeed when you arrive at your test location. If you list Kitsap County as one of the agencies you are interested in, we will receive the results of your written and physical fitness tests. We will then send you an invitation to apply to Kitsap County . We will receive your online application, screen it to ensure you qualify, and then place you on a hiring register if you meet our eligibility requirements. Your PST score will determine your position on that register. You will be eligible for further steps in the hiring process (i.e., background investigation, oral boards, etc.) for six months after placement on the hiring register. OTHER POSITION RELATED INFORMATION Entry Level Candidates: Base Salary $84,302.40 - $107,598.40 Assignment pay for special duty (Detective, Investigator, K9, Bomb Tech, S&R, FTO, Traffic Collision Specialist, SWAT, SRO, CRO, Drug Recognition Expert, Crisis Negotiation Team, Crisis Intervention Team, Agency Lead Instructor) Longevity pay Language pay (2%) for certified bilingual capability in approved languages Shift Differential pay Education Incentive (AA = 1%, BA/BS = 2%) Lateral Candidates: KCSO may, at its discretion, offer one or more of the following lateral hiring incentives: Recognize prior service time as a full-time commissioned law enforcement officer for purposes of calculating longevity and annual leave accrual rate One week (53.3 hours) of annual leave and one week of sick leave in addition to determined accrual rate More information about the pay and benefits offered to Kitsap County Deputy Sheriffs can be found in the Deputy Sheriff's Guild Collective Bargaining Agreement . Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical and Vision - Kaiser Permanente (HMO) or Aetna (PPO) (Moving to LEOFF effective January 2024) Dental -Delta Dental or Willamette Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability Benefits - Short-Term Disability and Long-Term Disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the LEOFF retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 40 hours of annual leave upon hire and will be begin accruing at the rate of 6.67 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 5 years: 160 hours per year (13.34 hours per month) Upon completion of 10 years: 190 hours per year (15.84 hours per month) Upon completion of 15 years: 220 hours per year (18.34 hours per month) Sick Leave All new hires will be credited with 60 hours of sick leave upon hire and will begin accruing at the rate of 10 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. Lateral Hires - You will be advanced six months of annual leave and six months of sick leave. At the discretion of KCSO, your prior service time may be recognized for the purposes of granting higher vacation leave accrual rates. Beginning your seventh month of employment, you will start accruing vacation and sick leave. In addition, you may receive one (1) additional week of vacation leave and one (1) additional week of sick leave,as well as a $15,000 sign on bonus, with half to be paid upon hire and half to be paid upon completion of your probationary period. Additional compensation that you may be eligible for: Shift differential Overtime Stand by pay Call-back pay Bilingual pay Education incentive Assignment pay Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. Union Membership This position is covered under Deputy Sheriff Guild collective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Civil Service Rules, applicable laws, policies, rules or official plan documents they will prevail. The Civil Service Rules are available at: https://www.kitsapgov.com/hr/Documents/CSC%20Rules%2012.16.2019.FINAL.pdf ???????
Jun 21, 2024
Full Time
OVERVIEW The Kitsap County Sheriff's Office seeks qualified applicants to join our team as a Deputy Sheriff. We welcome all candidates who want to serve their community by pursuing a law enforcement career. Please see below for important information about required qualifications and the recruitment process. Teamwork, Integrity, Professionalism Full descriptions for each position are available by selecting the classification link below and/or on the Public Safety website. Deputy Sheriff 1 (Entry Level) Deputy Sheriff 2 (Lateral/Experienced) *There is no COVID-19 vaccination requirement to work as a deputy with the Kitsap County Sheriff's Office. Also, visit our webpage and follow us on Facebook . QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Required Education and Experience - Entry Level Candidates High school diploma or General Education Degree (GED). Required Education and Experience - Lateral Candidates High school diploma or General Education Degree (GED).; AND Complete Washington State Criminal Justice Training Commission (CJTC) Law Enforcement Basic Academy or equivalency academy that is recognized by the CJTC; AND Successfully completed an agency's law enforcement patrol FTO and probationary program; AND Applicants must be currently employed or not be separated from employment for more than one year as a full-time, commissioned law enforcement officer by a state police/patrol, county sheriff's office or municipal police agency at the time of application. All interested entry level and lateral candidates should also review KCSO agency information, requirements, disqualifying criteria, and application process information at our Public Safety Agency Page . Application Process The start point for all KCSO law enforcement positions is with a valid Public Safety Testing (PST) Law Enforcement Exam ( www.publicsafetytesting.com ). Here are the steps to get started: Visit the PST website and choose your career path (Law Enforcement, Corrections, or both). Select Kitsap County as one of the agencies you are interested in. Review and agree to the required qualifications to join our team. Select a date and time for your Law Enforcement Exam. Create an applicant profile. Filling out your profile ensures that agencies have the information required for the hiring process. Please note per Public Safety: If an agency opens up a new position within 180 days of a candidate's test date, that candidate has 90 days from the date of the opening to make their scores available to the agency with the new opening. Take your test. Be prepared to succeed when you arrive at your test location. If you list Kitsap County as one of the agencies you are interested in, we will receive the results of your written and physical fitness tests. We will then send you an invitation to apply to Kitsap County . We will receive your online application, screen it to ensure you qualify, and then place you on a hiring register if you meet our eligibility requirements. Your PST score will determine your position on that register. You will be eligible for further steps in the hiring process (i.e., background investigation, oral boards, etc.) for six months after placement on the hiring register. OTHER POSITION RELATED INFORMATION Entry Level Candidates: Base Salary $84,302.40 - $107,598.40 Assignment pay for special duty (Detective, Investigator, K9, Bomb Tech, S&R, FTO, Traffic Collision Specialist, SWAT, SRO, CRO, Drug Recognition Expert, Crisis Negotiation Team, Crisis Intervention Team, Agency Lead Instructor) Longevity pay Language pay (2%) for certified bilingual capability in approved languages Shift Differential pay Education Incentive (AA = 1%, BA/BS = 2%) Lateral Candidates: KCSO may, at its discretion, offer one or more of the following lateral hiring incentives: Recognize prior service time as a full-time commissioned law enforcement officer for purposes of calculating longevity and annual leave accrual rate One week (53.3 hours) of annual leave and one week of sick leave in addition to determined accrual rate More information about the pay and benefits offered to Kitsap County Deputy Sheriffs can be found in the Deputy Sheriff's Guild Collective Bargaining Agreement . Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical and Vision - Kaiser Permanente (HMO) or Aetna (PPO) (Moving to LEOFF effective January 2024) Dental -Delta Dental or Willamette Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability Benefits - Short-Term Disability and Long-Term Disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the LEOFF retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 40 hours of annual leave upon hire and will be begin accruing at the rate of 6.67 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 5 years: 160 hours per year (13.34 hours per month) Upon completion of 10 years: 190 hours per year (15.84 hours per month) Upon completion of 15 years: 220 hours per year (18.34 hours per month) Sick Leave All new hires will be credited with 60 hours of sick leave upon hire and will begin accruing at the rate of 10 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. Lateral Hires - You will be advanced six months of annual leave and six months of sick leave. At the discretion of KCSO, your prior service time may be recognized for the purposes of granting higher vacation leave accrual rates. Beginning your seventh month of employment, you will start accruing vacation and sick leave. In addition, you may receive one (1) additional week of vacation leave and one (1) additional week of sick leave,as well as a $15,000 sign on bonus, with half to be paid upon hire and half to be paid upon completion of your probationary period. Additional compensation that you may be eligible for: Shift differential Overtime Stand by pay Call-back pay Bilingual pay Education incentive Assignment pay Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. Union Membership This position is covered under Deputy Sheriff Guild collective bargaining agreement. To view the bargaining agreement please visit our website: https://www.kitsapgov.com/hr/Pages/Collective-Bargaining-Agreements.aspx NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Civil Service Rules, applicable laws, policies, rules or official plan documents they will prevail. The Civil Service Rules are available at: https://www.kitsapgov.com/hr/Documents/CSC%20Rules%2012.16.2019.FINAL.pdf ???????
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional bi-weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. Applications and SupplementalQuestionnaireswill onlybe accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. THE POSITION Eligibility Services Technicians are specialists in assisting individuals, families and children enroll in or maintain health coverage and determining initial and on-going eligibility for programs such as CalFresh, General Assistance, CalWORKs and/or Medi-Cal. The current openings are in Oakland and Hayward. There are four levels of staffing for the Eligibility Services Technician Series. Eligibility Services Technicians I-III are a flexibly-staffed class; work is expected to be performed at the Eligibility Services Technician III level, but with initial selection made at the Eligibility Services TechnicianI (or entry) level.Eligibility Services TechnicianIV represents the senior level of the series and is filled through the Alameda County Civil Service examination process. Eligibility Services Technician Iare required to participate in specialized training classes in preparation of learning effective interviewing techniques, appropriate computerized case management and applicable Federal, State and County regulatory requirements. They are expected to flex-promote to Eligibility Services Technician II after successfully completing six months of training and the demonstration of excellent work habits and job performance. Eligibility Services TechnicianIIs are expected to maintain excellent work habits, gain work experience and demonstrate program proficiency which qualifies them to flex-promote toEligibility Services TechnicianIII after the equivalent of one year full-time service. Appointments to Eligibility Services TechnicianI and Eligibility Services TechnicianII will not be extended beyond six months and one year, respectively. THE IDEAL CANDIDATE The Ideal Candidate for the positions of Eligibility Service Technician I -- III is committed to providing exceptional customer service and possesses a background of performing community service or a work history in working face-to face or over-the-phone with individuals from various multi-cultural and socio-economic backgrounds. The Ideal Candidate is an effective communicator; displays excellent interpersonal skills, quickly grasps new concepts and is able to disseminate information accurately and quickly to Social Services applicants and recipients. The Ideal Candidate has well-developed work habits and exceptional skills using computers and Windows-based software. Additionally, the Ideal Candidate will be able to: • Perform clerical work that involves independent judgment and requires accuracy and speed. • Make accurate arithmetical computations. • Understand and follow complex oral and written directions. • Establish and maintain cooperative working relationships with co-workers and the public. To learn more about the exciting work of our Eligibility Service Technicians, please watch the short video below. MINIMUM QUALIFICATIONS Either I Experience: The equivalent of one year of experience in the class of Specialist Clerk I or higher in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts). Or II Experience: The equivalent of one year of full-time, paid and/or volunteer general office experience, involving public contact via face-to-face or over-the-phone, interviewing and obtaining personal information from the general public. License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Modern office practices and procedures, including business correspondence and filing and standard office equipment operation. Ability to: • Communicate effectively in writing and orally. • Establish and maintain cooperative and objective relationships with the general public, culturally diverse populations, other departments/agencies and co-workers. • Deal impartially and with restraint in stressful situations. • Demonstrate good customer service, interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations. • Perform mathematical computations accurately. • Follow complex oral and written instructions. • Use computers and software applications effectively • Use office equipment such as fax, printers, copiers and scanners EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) Virtual Written Examination (Weighted Pass/Fail) : A multiple-choice written test that will be weighted as qualifying only. 3) Virtual Computer Skills Assessment (Weighted Pass/Fail) : A typing test that will be weighted as qualifying only. 4) Oral Panel Interview Examination (Weighted as 100% of the final examination score) : If the candidate is successful in the written and typing test portions of the examination process, then the candidate will be invited to participate in an oral panel interview where they will be asked about past job experiences relating to the core competencies that successful incumbents of the job possess. The candidate who passes this portion of the exam will then be scored and put into rank order. The oral panel interview examination may also serve as the hiring interview at the discretion of the hiring authority. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, https://hrs.alamedacountyca.gov . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: **5:00 PM Friday, July 5, 2024 Review of Minimum Qualifications: Wednesday, July 17, 2024 Virtual Written Examination: Week of August 12, 2024 Virtual Performance Examination: Week of September 20, 2024 Virtual Civil Service Oral Examination: Week of November 4, 2024 Notification of Results: Week of November 18, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: *Combined Process **Updated on 6/24/24. (MG) *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: https://hrs.alamedacountyca.gov BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Closing Date/Time: 7/5/2024 5:00:00 PM
Jun 11, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION . The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Qualified bilingual persons who speak English and are also fluent in: Spanish, Chinese, Vietnamese, Cambodian, Laotian, Korean, Mien, Tagalog, Amharic, Farsi, Dari, Tigrigna, Russian, Romanian or Sign Languages are especially encouraged to apply. There is an additional bi-weekly compensation for persons in positions designated bilingual. Qualified candidates may be tested to demonstrate language proficiency. Applications and SupplementalQuestionnaireswill onlybe accepted on-line. DESCRIPTION THE AGENCY The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. THE POSITION Eligibility Services Technicians are specialists in assisting individuals, families and children enroll in or maintain health coverage and determining initial and on-going eligibility for programs such as CalFresh, General Assistance, CalWORKs and/or Medi-Cal. The current openings are in Oakland and Hayward. There are four levels of staffing for the Eligibility Services Technician Series. Eligibility Services Technicians I-III are a flexibly-staffed class; work is expected to be performed at the Eligibility Services Technician III level, but with initial selection made at the Eligibility Services TechnicianI (or entry) level.Eligibility Services TechnicianIV represents the senior level of the series and is filled through the Alameda County Civil Service examination process. Eligibility Services Technician Iare required to participate in specialized training classes in preparation of learning effective interviewing techniques, appropriate computerized case management and applicable Federal, State and County regulatory requirements. They are expected to flex-promote to Eligibility Services Technician II after successfully completing six months of training and the demonstration of excellent work habits and job performance. Eligibility Services TechnicianIIs are expected to maintain excellent work habits, gain work experience and demonstrate program proficiency which qualifies them to flex-promote toEligibility Services TechnicianIII after the equivalent of one year full-time service. Appointments to Eligibility Services TechnicianI and Eligibility Services TechnicianII will not be extended beyond six months and one year, respectively. THE IDEAL CANDIDATE The Ideal Candidate for the positions of Eligibility Service Technician I -- III is committed to providing exceptional customer service and possesses a background of performing community service or a work history in working face-to face or over-the-phone with individuals from various multi-cultural and socio-economic backgrounds. The Ideal Candidate is an effective communicator; displays excellent interpersonal skills, quickly grasps new concepts and is able to disseminate information accurately and quickly to Social Services applicants and recipients. The Ideal Candidate has well-developed work habits and exceptional skills using computers and Windows-based software. Additionally, the Ideal Candidate will be able to: • Perform clerical work that involves independent judgment and requires accuracy and speed. • Make accurate arithmetical computations. • Understand and follow complex oral and written directions. • Establish and maintain cooperative working relationships with co-workers and the public. To learn more about the exciting work of our Eligibility Service Technicians, please watch the short video below. MINIMUM QUALIFICATIONS Either I Experience: The equivalent of one year of experience in the class of Specialist Clerk I or higher in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts). Or II Experience: The equivalent of one year of full-time, paid and/or volunteer general office experience, involving public contact via face-to-face or over-the-phone, interviewing and obtaining personal information from the general public. License: Possession of a valid California Motor Vehicle Operator's license is required. NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS The most suitably qualified candidates will possess the following competencies: Knowledge of: • Modern office practices and procedures, including business correspondence and filing and standard office equipment operation. Ability to: • Communicate effectively in writing and orally. • Establish and maintain cooperative and objective relationships with the general public, culturally diverse populations, other departments/agencies and co-workers. • Deal impartially and with restraint in stressful situations. • Demonstrate good customer service, interpersonal sensitivity and diplomacy when working with others regarding sensitive or crisis situations. • Perform mathematical computations accurately. • Follow complex oral and written instructions. • Use computers and software applications effectively • Use office equipment such as fax, printers, copiers and scanners EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) Virtual Written Examination (Weighted Pass/Fail) : A multiple-choice written test that will be weighted as qualifying only. 3) Virtual Computer Skills Assessment (Weighted Pass/Fail) : A typing test that will be weighted as qualifying only. 4) Oral Panel Interview Examination (Weighted as 100% of the final examination score) : If the candidate is successful in the written and typing test portions of the examination process, then the candidate will be invited to participate in an oral panel interview where they will be asked about past job experiences relating to the core competencies that successful incumbents of the job possess. The candidate who passes this portion of the exam will then be scored and put into rank order. The oral panel interview examination may also serve as the hiring interview at the discretion of the hiring authority. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, https://hrs.alamedacountyca.gov . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: **5:00 PM Friday, July 5, 2024 Review of Minimum Qualifications: Wednesday, July 17, 2024 Virtual Written Examination: Week of August 12, 2024 Virtual Performance Examination: Week of September 20, 2024 Virtual Civil Service Oral Examination: Week of November 4, 2024 Notification of Results: Week of November 18, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: *Combined Process **Updated on 6/24/24. (MG) *If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: https://hrs.alamedacountyca.gov BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Closing Date/Time: 7/5/2024 5:00:00 PM
King County, WA
Seattle, Washington, United States
Summary About the Role: This position will serve as the government relations administrator on the effort to update the Regional Wastewater Services Plan (RWSP), a new Vision for Clean Water and related codes and policies. This position will serve as the project liaison between the Wastewater Treatment Division, the Metropolitan Water Pollution Abatement Advisory Committee, the King County Council, and the King County Council's Regional Water Quality Committee for the plan update. This position will work closely with the RWSP planning team during the development of the vision and crafting the RWSP update and support regional conversations and adoption of Wastewater Treatment Division's vision, and planning policies. This position will assist with monthly meetings with different committees, coordinate efforts with individual members of various committees of elected officials, and provide expert input to the processes. This position will also support other Division efforts to coordinate and collaborate with our local sewer agency partners. This position plays a key strategic leadership role in building and maintaining the relationships needed with partners, local agencies and decision makers to craft and manage vision, policies and ultimately a long-term wastewater plan update. You will be supporting development of the Regional Wastewater Services Plan Update and work on policy development and analysis to support the plan update. You will lead the communication and collaboration with local agencies to ensure their engagement in the plan update is timely and meaningful. This position performs work remotely and onsite . About the Team: The Regional Wastewater Services Plan (RWSP) team is responsible for developing relationships, coordinating interactions and navigating complex policy and political landscapes between the Division, the Executive's office, the King County Council and their committees, the Metropolitan Water Pollution Abatement Advisory Committee, and state and federal elected officials and their offices. Join our team dedicated to ensuring clean water for generations to come! With over 700 employees engaged in planning, designing, building, and operating treatment facilities, our agency is at the forefront of environmental stewardship. Success for us means upholding our legacy while promising future generations a pristine environment. We enforce regulations to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Senior Real Estate Acquisition Specialist , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, c omprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing: Develop working relationships with members of the King County Council's Regional Water Quality Committee and members of the Metropolitan Water Pollution Abatement Advisory Committee. Effective at building and maintaining administrative and political liaisons within King County and local governments. Serve as liaison with public officials; provide status reports and make presentations, provide intergovernmental staff support to various programs. Participate in and possibly lead some elements of the development and adoption of the updated RWSP, including identification of specific policy changes for the RWSP and any other related plans and the King County Council adoption process. Lead and support negotiation efforts on intergovernmental agreements to support the work of the Division. Perform other duties as assigned. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Bachelor's degree in business, public administration, public affairs, environmental management, planning, or a related field, or an equivalent combination of education and experience. Strong familiarity with government processes, especially at a local jurisdiction and/or utility responsible for delivering services to taxpayers or ratepayers. Ability to communicate clearly on policy, legislative, and substantive issues to multifaceted audiences. Experience working with executive leadership and elected officials to guide the work, process, outcomes, and decisions. Advanced knowledge and skill in regional engagement, communication, facilitation and negotiations on difficult complex issues and politically sensitive projects. Excellent written and oral communication skills. Competencies You Bring: Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamic. Manages Complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems. It Would Be Great If You Also Bring: Masters in public administration, finance, city or reginal planning, civil engineering, environmental engineering. Previous experience leading/participating in complex regional decision-making process. Understanding of mediation and conflict resolution principles and practices. Experience communicating the vision in a large public utility. Knowledge of wastewater treatment including industry practices and trends. Knowledge of water quality regulations. Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements of up to eight days a month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various sites within King County Wastewater Treatment Division's service area, including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department's vision of Green Where We Work . Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Schedule: This full-time position works 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. Union Representation: This position is not represented by a union. Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives, and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Completed Application Resume Cover Letter Note: Additional documents won't be considered during minimum qualification screening. W ho to Contact: For more information regarding this recruitment, please contact Delores Venters at dventers@kingcounty.gov Discover More About DNRP : Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. Closing Date/Time:
Jun 22, 2024
Full Time
Summary About the Role: This position will serve as the government relations administrator on the effort to update the Regional Wastewater Services Plan (RWSP), a new Vision for Clean Water and related codes and policies. This position will serve as the project liaison between the Wastewater Treatment Division, the Metropolitan Water Pollution Abatement Advisory Committee, the King County Council, and the King County Council's Regional Water Quality Committee for the plan update. This position will work closely with the RWSP planning team during the development of the vision and crafting the RWSP update and support regional conversations and adoption of Wastewater Treatment Division's vision, and planning policies. This position will assist with monthly meetings with different committees, coordinate efforts with individual members of various committees of elected officials, and provide expert input to the processes. This position will also support other Division efforts to coordinate and collaborate with our local sewer agency partners. This position plays a key strategic leadership role in building and maintaining the relationships needed with partners, local agencies and decision makers to craft and manage vision, policies and ultimately a long-term wastewater plan update. You will be supporting development of the Regional Wastewater Services Plan Update and work on policy development and analysis to support the plan update. You will lead the communication and collaboration with local agencies to ensure their engagement in the plan update is timely and meaningful. This position performs work remotely and onsite . About the Team: The Regional Wastewater Services Plan (RWSP) team is responsible for developing relationships, coordinating interactions and navigating complex policy and political landscapes between the Division, the Executive's office, the King County Council and their committees, the Metropolitan Water Pollution Abatement Advisory Committee, and state and federal elected officials and their offices. Join our team dedicated to ensuring clean water for generations to come! With over 700 employees engaged in planning, designing, building, and operating treatment facilities, our agency is at the forefront of environmental stewardship. Success for us means upholding our legacy while promising future generations a pristine environment. We enforce regulations to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Senior Real Estate Acquisition Specialist , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, c omprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing: Develop working relationships with members of the King County Council's Regional Water Quality Committee and members of the Metropolitan Water Pollution Abatement Advisory Committee. Effective at building and maintaining administrative and political liaisons within King County and local governments. Serve as liaison with public officials; provide status reports and make presentations, provide intergovernmental staff support to various programs. Participate in and possibly lead some elements of the development and adoption of the updated RWSP, including identification of specific policy changes for the RWSP and any other related plans and the King County Council adoption process. Lead and support negotiation efforts on intergovernmental agreements to support the work of the Division. Perform other duties as assigned. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Bachelor's degree in business, public administration, public affairs, environmental management, planning, or a related field, or an equivalent combination of education and experience. Strong familiarity with government processes, especially at a local jurisdiction and/or utility responsible for delivering services to taxpayers or ratepayers. Ability to communicate clearly on policy, legislative, and substantive issues to multifaceted audiences. Experience working with executive leadership and elected officials to guide the work, process, outcomes, and decisions. Advanced knowledge and skill in regional engagement, communication, facilitation and negotiations on difficult complex issues and politically sensitive projects. Excellent written and oral communication skills. Competencies You Bring: Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamic. Manages Complexity - Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems. It Would Be Great If You Also Bring: Masters in public administration, finance, city or reginal planning, civil engineering, environmental engineering. Previous experience leading/participating in complex regional decision-making process. Understanding of mediation and conflict resolution principles and practices. Experience communicating the vision in a large public utility. Knowledge of wastewater treatment including industry practices and trends. Knowledge of water quality regulations. Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements of up to eight days a month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various sites within King County Wastewater Treatment Division's service area, including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department's vision of Green Where We Work . Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Schedule: This full-time position works 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. Union Representation: This position is not represented by a union. Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives, and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness, and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Completed Application Resume Cover Letter Note: Additional documents won't be considered during minimum qualification screening. W ho to Contact: For more information regarding this recruitment, please contact Delores Venters at dventers@kingcounty.gov Discover More About DNRP : Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. Closing Date/Time: