Traffic Enforcement Officer

Traffic Enforcement Officer

As infrastructure critical to the region's growth and prosperity, Nashville International Airport (BNA) is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. The State of Tennessee's 2025 Economic Impact Study reports that in 2024 alone, BNA generated $13.8 billion in total economic impact, supported 80,000 jobs and contributed to $2.1 billion in federal, state and local taxes. BNA receives no local tax dollars.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities/Drug Free Workplace.

Hiring Process:

• Apply online
• Interview
• Offer
• Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test
• Onboarding

Benefits :

• Deferred compensation plans
• Educational Assistance
• Health, Dental, Vision, Life, Disability Insurance
• Health Screenings
• Paid Holidays
• Annual/Bereavement/Military Leave

Accepting applications until filled

Hourly Pay Range: $19.04 - $32.77

*Final pay offer will be based on relevant skills and experience to the position.

Work Schedule: Must be available to work the following shifts. Schedule will include weekdays, weekends and holidays.

• B (1:45 pm - 10:15 pm)

Job Summary: The Traffic Enforcement Officer (TEO) is responsible for performing tasks related to ensuring the safety of Nashville International Airport passengers, visitors, and property.

Essential Job Responsibilities:

• Directs vehicular traffic on terminal levels and ensures safety of pedestrians and property.
• Issues parking tickets in accordance with appropriate statutes and ordinances.
• Monitors terminal exit lanes for safety and ensures no one can enter.
• Reports medical issues to appropriate parties.
• Assists with medicals by clearing a space for fire and ambulance and notifying dispatch of first responder locations.
• Checks for unattended bags and notifies dispatch accordingly.
• Operates a two-way radio to transmit and receive information regarding traffic, lost and found issues, and flight information.
• Provides passenger assistance by answering questions, giving directions, and providing other information.
• Assists customers with vehicle problems, such as battery recharges and retrieving keys.
• Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE).
• Maintains regular and on-time attendance.
• Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

• Customer Service: Skill in providing customer service, including listening to customers' needs, identifying customer solutions, assessing quality of customer services, and evaluating customer satisfaction.
• Receiving Direction: Skill in receiving and following written and oral direction.
• Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing.
• Written Comprehension: Ability to read and understand information and ideas presented in writing.
• Written Expression: Ability to use words and sentences in writing so others will understand.
• Agreeableness: Demonstrates a pleasant, tactful, and helpful demeanor when working with others.
• Attention to Detail: Is careful about detail and thorough in completing work tasks.
• Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge.

Qualifications:

Required:

• High School Diploma
• At least 6 months of related experience such as customer service, security or law enforcement

Preferred:

• Previous law enforcement experience
• First Aid/Cardiopulmonary Resuscitation (CPR) Certification

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