by Karin Hurt | Aug 3, 2014 | Career Advice
Your department’s strategy is only as strong as the ability to execute at the frontline. You can have all the great plans, six sigma workouts, and brilliant positioning in the universe, but if the human beings doing the real work lack the competence, confidence, and...
by Marnie Green | Jul 9, 2014 | Management Articles
The outcry is loud and clear: public agencies must be held accountable! It follows that if the agency is going to be held accountable, employees who make up the agency should be held accountable too. As a result, public sector leaders are considering accountability...
by Marnie Green | Jun 5, 2014 | Management Articles
We all have an “attitude” problem at times. You’ve probably even had employees who you’ve described as having a bad attitude. However, focusing on the attitude of an employee while trying to influence his/her work performance is a bad idea. No one wants...
by Marnie Green | Jun 5, 2014 | Management Articles
Have you ever received the “inheritance surprise?” No, not the one that comes after probate proceedings. “Inheritance surprise” is the surprise you get you get a new employee and find their performance is not up to expectations. Managers inherit employees...
by Gabe Gabrielsen | May 10, 2014 | Career Advice
Every organization has managers and leaders. Managers are needed to maintain the organization’s functions; leaders are necessary to transform an organization. Leaders differ from managers in five distinct areas: Writing Style, Dress, Work Habits, Speech Patterns and...