by Kenneth Jennings | Apr 5, 2016 | education/training
The following is excerpted from their book, The Serving Leader. In this excerpt, Mike, who has been called to help his dying father’s leadership project, goes to visit a company whose leadership style has been an influential part of his father’s project. His guide,...
by Marc Plooster | Feb 13, 2016 | education/training
I am working on a new but familiar project focusing on performance management and key performance indicators (KPIs). The framework and presentation of a performance management system does not matter I am realizing. Specifically, the way performance measurement...
by Chris Edmonds | Feb 13, 2016 | on the job
If you see your job as managing processes and results, you’re doing half of the effective leader’s job. The other half? Managing people’s energy – and inspiring them bringing their heads (knowledge), hearts (authentic care), and hands (skills) to their work....
by Susan Fowler | Feb 7, 2016 | education/training
The Problem with Feeding People Motivational Junk Food Excerpt from Why Motivating People Doesn’t Work … And What Does by Susan Fowler. Be careful of being driven. If you are driven, who is doing the driving? I heard this old adage many years ago, and ever since,...
by Marnie Green | Jan 8, 2016 | Management Articles
When we are in the middle of turbulence, we look for the smooth patch of air. That’s exactly what I saw a client do back in 2010 when the organization seemed to be stretching itself to the limits. City of Richland, WA City Manager Cindy Johnson was under...
