Renewal and Transformation

Renewal and Transformation

Every December brings with it a certain amount of joy, exuberance, and happiness. Every New Year brings with it a renewed sense of optimism, hopefulness and most likely a heightened sense of prosperity for the year ahead.

How Asking Questions Can Help Your Career

How Asking Questions Can Help Your Career

Early in my career, I was an advisor to cabinet officers in two White House administrations. I then worked for several members of the U.S. Senate. Although this was my only experience in government work, it gave me a good taste for career management. After all, in those posts, I was a political appointee with virtually zero job security beyond my own competence. On any given day I could have been fired for wearing the wrong tie to work.

Body Language Tips for Phone Interviews

Body Language Tips for Phone Interviews

Mindless body language habits can sabotage you in any interview, even if it’s over the phone. Let your body be your ally. With intention (and a little practice wouldn’t hurt, either), you can use body language to your advantage even when no one is looking.

Information Governance Insights: FAQ: You Don’t Know What You Don’t Know

Information Governance Insights: FAQ: You Don’t Know What You Don’t Know

I’m going to limit this month’s Frequently Asked Questions article to address a one really big issue Information Governance Professionals come up against everywhere – organizations are installing software faster and, many times, unbeknownst to anyone in the Information Governance group. This is not a criticism of the Information Technology department. They have a job to do solving critical business issues for the organization and keeping up with the maintenance of everything they already have in place.

Compelling Captains Create Consistent Performance and Results

Compelling Captains Create Consistent Performance and Results

Every business needs a captain, a person that sets the stage for all actions and all relationships that take place within the work environment. If you, as a leader, do not set the stage by defining and aligning practices to clear performance standards and values expectations, people will be left to “figure it out on their own.” This leads to widely varying practices – not aligned, proven practices. That lack of clarity and alignment erodes consistent performance, service, and results.

Sometimes It’s Best to Wait for It

Sometimes It’s Best to Wait for It

I smiled as I watched the dad with his two-your old son scurry to the hotel escalator. The dad held his son’s hand firmly and flew him a few inches off the ground to land squarely on the moving step. The boy giggled and wiggled as if he was on an amusement park ride. On the ride down, the little boy leaned forward in anticipation as if ready for take-off. I cringed with worry envisioning sharp escalator teeth against soft, baby skin. But his dad calmly said—“No, not yet. Wait for it.”

How to Write a Resume for a Human Resources Position

How to Write a Resume for a Human Resources Position

No one looks at more resumes than human resources specialists, so crafting or revamping their own resumes must be a breeze for these savvy professionals. Then again, it’s easy to feel pressured when instead of evaluating someone else’s background and potential you are trying to showcase your own.

Can You Listen Between the Lines?

Can You Listen Between the Lines?

Part of the problem with not being able to listen between the lines arises from our perception of what the person is saying or what they want. People tend to make assumptions based on their own experiences, current emotions, and state of mind. Unfortunately, these assumptions often tend to be incorrect. Recognizing the inaccuracy of our assumptions and challenging them by asking questions will greatly clarify what we are hearing and help to avoid misunderstandings.

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