Making Better Margins

Making Better Margins

Many years ago, I enjoyed an all-too-brief read of Max De Pree’s, Leadership is an Art. In that book, De Pree encourages readers to ‘make the book your own’ by interacting with it, including the active writing along the pages’ edge with responses to key and significant concepts an author proposes or illustrates.

Expert Advice to Ensure a Superior Interview Process

Expert Advice to Ensure a Superior Interview Process

I was speaking with a client, which led to an interesting discussion about illegal hiring questions and topics. As a Career Coach, I think about this from candidate’s perspective but as an HR Consultant, I also consider it from an organizational viewpoint as well. So, what are some of the illegal topics?

Customer Service Excellence

Customer Service Excellence

As the domestic United States’ economy becomes increasingly focused on service industries away from manufacturing, local governments will continue to be compared to for-profit businesses and the way they treat customers.

The Postage Stamp & How to Finally Overcome Fear

The Postage Stamp & How to Finally Overcome Fear

Consider the postage stamp. It travels to far and distant lands. It leaves its family (the rest of the book of stamps it was plucked from) and it never sees them again. I’m sure that is fearful for the stamp, but it knows that it has a job to do. It stares fear in the face and forges on. If the postage stamp can do it, you can too.

Shared Values and Common Goals

Shared Values and Common Goals

A leader’s job is to get things done through others. In order to make sure this is happening, organizations carefully monitor all sorts of data–production, sales, profits, market share, deadlines–and more.

5 Reasons Why 57% of Employees Don’t Trust Their Leaders

5 Reasons Why 57% of Employees Don’t Trust Their Leaders

Have you ever wondered about the state of modern leadership? There are many published articles covering the importance of trust in a workplace, how distrust can cost your company, and how to improve trust levels within your business, but are you fully aware of just how many employees trust their managers?

4 Things Your Team Needs from You

4 Things Your Team Needs from You

Chances are, you are a leader at work. Whether you have direct reports or not, in some way, shape or form, you have to demonstrate leadership qualities.

Just Send Us Your Resume

Just Send Us Your Resume

A good resume gives information about you, a great résumé tells a story, so that you (the employer) feel compelled to ask questions and learn more.

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