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  • A pile of three-dimensional dark grey question marks, with one question mark glowing bright orange on the left side and another glowing blue on the right. The contrasting colors attract attention, symbolizing the clarity needed in effective governance amidst a sea of uncertainties.

    Information Governance Insights: FAQ: You Don’t Know What You Don’t Know

    I’m going to limit this month’s Frequently Asked Questions article to address a one really big issue Information Governance Professionals come up against everywhere - organizations are installing software faster and, many times, unbeknownst to anyone in the Information Governance group. This is not a criticism of the Information Technology department. They have a job to do solving critical business issues for the organization and keeping up with the maintenance of everything they already have in place.

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  • A statue of a captain stands on a paved circular platform overlooking a coastal town at sunset. The sky is filled with colorful clouds, and rays of sunlight break through. In the background, buildings and the coastline are visible, with gentle waves on the sea.

    Compelling Captains Create Consistent Performance and Results

    Every business needs a captain, a person that sets the stage for all actions and all relationships that take place within the work environment. If you, as a leader, do not set the stage by defining and aligning practices to clear performance standards and values expectations, people will be left to “figure it out on their own.” This leads to widely varying practices – not aligned, proven practices. That lack of clarity and alignment erodes consistent performance, service, and results.

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  • A close-up view of an escalator illuminated with red lights along the sides and green lights towards the center. Wait for it—the image focuses on the steps of the escalator, creating a futuristic and dynamic visual effect.

    Sometimes It’s Best to Wait for It

    I smiled as I watched the dad with his two-your old son scurry to the hotel escalator. The dad held his son’s hand firmly and flew him a few inches off the ground to land squarely on the moving step. The boy giggled and wiggled as if he was on an amusement park ride. On the ride down, the little boy leaned forward in anticipation as if ready for take-off. I cringed with worry envisioning sharp escalator teeth against soft, baby skin. But his dad calmly said—“No, not yet. Wait for it.”

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  • Two bronze statues are positioned against a red brick wall. The statue in the foreground appears to be listening closely with an ear pressed to the wall, while the statue in the background looks as if it is stealthily approaching, perhaps eager to listen in on a clandestine conversation.

    Can You Listen Between the Lines?

    Part of the problem with not being able to listen between the lines arises from our perception of what the person is saying or what they want. People tend to make assumptions based on their own experiences, current emotions, and state of mind. Unfortunately, these assumptions often tend to be incorrect. Recognizing the inaccuracy of our assumptions and challenging them by asking questions will greatly clarify what we are hearing and help to avoid misunderstandings.

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  • Silhouette of a person walking a bicycle at sunset, with dogs standing nearby. The background displays an orange and red sky with scattered clouds, creating a serene and picturesque scene.

    Freddy and the Art of Follow-Through

    Since joining a dog-fostering organization about a year ago, we’ve fostered and helped bring many dogs to a successful new start with a loving family. The dogs have all moved on to a wide variety of new settings, too. Some immediately become the presence in the home that adds a wonderful new companionship and sense of security.

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  • A majestic view of the Statue of Liberty at sunset. The sun sets behind clouds, casting rays of light across the sky. Birds fly above the statue, adding to the dramatic scene. The vivid colors of orange, yellow, and blue enhance the silhouette, reflecting her enduring legacy.

    Your Legacy!

    Why do we still remember the fallen and all who served, 100 years after the guns fell silent? Indeed, why celebrate Independence Day on 4 July or even Martin Luther King Day? The answer is simple. All of these events are comprised of people who have left a legacy for us to honor and remember. We value those who fought to defend our freedom and indeed fought for our independence. We value the people who have contributed so much to our world, that we are still the beneficiary today. Simply put, they left a legacy!

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  • A person wearing climbing gear is rock climbing on a steep, rocky cliff, much like navigating the challenging terrain of a job search. They are secured by a climbing rope that trails below them. The cliff is surrounded by greenery, and the climber is focused on finding their next handhold.

    How To Get Out of Your Job Search Rut

    Mid-level career professionals oftentimes get comfortable in their positions, however, when it comes to job searching, it can be even more of a challenge. I usually hear from my clients that there are things that they may not be good at, so they just stop doing them, or they became comfortable in their role, or a combination of those to continue challenging themselves as they did early on in their career. So, what are the things that mid-level career professionals should be spending time on in a job search and why? Let’s look at the strategies they oftentimes skip, miss, and even resist.

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