Every organization has managers and leaders. Managers are needed to maintain the organization’s functions; leaders are necessary to transform an organization. Leaders differ from managers in five distinct areas: Writing Style, Dress, Work Habits, Speech Patterns and...
New Learning at a Higher Level
“Each of us are the Chief Executives of our learning.” - Dr. Terrence Roberts For each of us, the process and opportunities to advance come with some form of a requisite series of achievements. These can be accomplishing advanced college degrees, new certifications,...
The Art of Asking Why?
It seems like a simple question – why? We ask it every day. But how often do we take the time to fully answer the question as a means to understand purpose? Upon meeting someone new, we typically encounter the question, “What do you do?” Most of us have a...
A Passion for Meaningless Work?
Research tends to show that workers who are passionate about their jobs and consider their work meaningful are more productive than those who don't. But there are limits to what leaders can do to create meaningful jobs that people can be passionate about, especially...
Your Front Line: An Untapped Power House of Improvement Potential
For the highway maintenance crews at the Colorado Department of Transportation (CDOT), fixing bent, twisted, or knocked down delineators was a difficult and dangerous task. Delineators are those U-shaped steel posts with reflectors on top that are spaced every 500...
Your Fire Service Resume: Is It Good Enough? Pt. 4
Congratulations! You have made it to part 4 of 5 of your Fire Service Resume and we are headed down the home stretch. Soon you will have a deep and complete understanding of what a winning firefighter resume should look like and what information should be contained...
Outsourcing Can Lead to Increased Government Efficiencies
Nothing drives innovation like challenge. The silver lining in the cloud of fiscal strain facing many local governments is that nothing drives innovation quite like challenge. The great recession has produced buzz phrases that are already growing tired, from “doing...
Treat Your Professional Identity Like Metadata
Big data is a hot topic. Mega corporations like Google and Amazon glean huge volumes of information about their customers’ interests and spending patterns. The furore over the Edward Snowden revelations propelled the word metadata from the private lexicon of IT...
Public Policy Analyst: A Public Service Career Feature
Earning a Master’s in Public Administration (MPA) degree allows for many career options and one of those options is a Public Policy Analyst, also known as a Policy Analyst. According to the United States Bureau of Labor Statistics, policy analysts establish policy and...