What personal powers do you have at your fingertips? What have you got going for you because of who you are, your natural tendencies, your experience and what you’ve developed personally and professionally so far? The beginning of a new year is often a time for...
The demands on federal, state, and municipal offices continue to grow. Citizens want products and services from those offices delivered efficiently. They also expect high quality customer service from those offices, just like the experiences they have at fine...
Informational interviews are a great way to network, meet professionals in your field and gain advice about moving forward in your career. Informational interviews take of the pressure of interviewing for particular positions and instead allow you to ask questions,...
It is a constant in life that, no matter how perfect, there is always an exception to every rule. This is true in your Information Governance program as well.We spent a lot of time last year discussing how to build an effective program that can manage information...
Employee retention is critical to every business – including “high turnover” industries like childcare, automotive, retail, and more. Research shows that replacing an employee can cost up to 20 percent of the position’s annual salary. The focus of employee retention...
Back in 1981, just 13 percent of chief administrative officers in government were women. Since then, that number hasn’t budged. It’s staggering to see what little progress has occurred in advancing the roles of women in government. Even with what appears to be a big...
YouTube can be a very frightening place. Whether you’re a YouTuber user or you’re setting up a channel, if you don’t know what you’re doing, you can end up down some deep rabbit holes. Started 10 years ago to share videos online, YouTube is now the realm of the...
Cops have the best networks. The bond between police officers is strong and builds a unique community of trust. Think about it. All those life and death situations that police come across, the stress, the many challenges and yes, the danger. It all works to bring them...
Think back to the last great presentation that you watched. How did the speaker begin? Did he or she start by jumping right into the details or did they launch into a narrative, setting the stage for what was to come? As presenters, in our jobs, community involvement,...