The demands on federal, state, and municipal offices continue to grow. Citizens want products and services from those offices delivered efficiently. They also expect high quality customer service from those offices, just like the experiences they have at fine...
December is here! Some places have already seen snow, shoppers are recovering from Black Friday madness, and all of you are looking forward to the many celebrations that take place at work and at home. Okay, maybe not ALL of you, but most professionals will have some...
With over 30 years under my belt as an independent consultant, I’ve learned much about how to make life work and work come alive. It has been a fun ride with lots of growth, contribution, fun and success. In that sense, I wish everyone could be a consultant. Thank...
With the government putting pressure on local councils to make savings and work more efficiently, it is becoming increasingly common for directorates within local government authorities to go through a review process. The intention of this is usually to look at...
Let's talk careers this month. Although CIG focuses in public sector employment, career advice is somewhat agnostic. Advice regarding interviewing, resume writing, and career search methods are mostly applicable regardless of sector or profession. In my eBook titled,...
In 1993, there were 111 accredited Master of Social Work (MSW) programs and 54 Doctor of Social Work (DSW) programs in the U.S. Today, most colleges and universities offer bachelor’s, master’s and doctorate degrees in social work. Our nation has faced tough issues...
Four weeks ago, I was approached with an opportunity some only dream of, and many, myself included, never thought was a possibility. I met with a Chief Information Officer (CIO) of a small to medium size city, and in essence, I was asked what I can and want to do. ...
There was a recent study conducted by Payscale that illustrates the harsh truth behind the gender wage gap. Women earn 25.6% less than men when all men are compared to all women. This is only a dismal 74 cents on the dollar. Ladies, we are worth a lot more than this....
Recently, I overheard two frontline supervisors talking about a meeting they attended a few days earlier. At that meeting, senior leaders of their division shared upcoming plans for layoffs to cut expenses. The senior leaders explained that they would announce the...