Life can often be described as a set of imperfect parts that occasionally come together in a perfect opportunity. In many cases, those opportunities are natural, uninfluenced and easily acted upon for all involved as a way to bring together two or more otherwise...
It is a constant in life that, no matter how perfect, there is always an exception to every rule. This is true in your Information Governance program as well.We spent a lot of time last year discussing how to build an effective program that can manage information...
Employee retention is critical to every business – including “high turnover” industries like childcare, automotive, retail, and more. Research shows that replacing an employee can cost up to 20 percent of the position’s annual salary. The focus of employee retention...
Cops have the best networks. The bond between police officers is strong and builds a unique community of trust. Think about it. All those life and death situations that police come across, the stress, the many challenges and yes, the danger. It all works to bring them...
Think back to the last great presentation that you watched. How did the speaker begin? Did he or she start by jumping right into the details or did they launch into a narrative, setting the stage for what was to come? As presenters, in our jobs, community involvement,...
Why are the arts celebrated? Why are STEM (science, technology, engineering, and math) programs heavily supported? Why are efforts to advance professions successful? Why DON’T we equally celebrate, support, and have success advancing non-arts humanities and social...
Do people – employees, peers, bosses, customers, everyone – feel valued when they interact with you? Do they feel listened to – and heard? Do they feel you make every effort to address their needs – or explain what you can do for them? In our “get it done,” fast-paced...
I appreciate my demise is a regular theme of my writing. But maybe it is important that I prompt contemplation of this huge, inevitable event that most of us spend our lives trying to ignore. And perhaps a more useful outcome of my reflections is that they were not...
Everybody tweets. Chances are your employees tweet from their mobile phones while they’re on the clock. Yes, even government employees. Some are probably very good at Twitter, using it to manage their own personal brands and share their own voices. In an age where...