Communication Is the Heart of Leadership

Recently, a staff member was discussing a problem with me that was affecting morale and moreover productivity. As I listened to the issues being laid out before me I was also listening to the issues not being said. Once they had completed their tirade and given me the emotional side of the conflict, I asked a simple question. So what’s your part in the conflict? Invariably the answer always comes back to some version of “I am the victim.” Now do not get me wrong there are many times when a manager is not a leader.

The Six Influencers that Impact Your Success on the Job

The new boss had an agenda. And he wasn’t timid about expressing it. He’d gathered input from an array of people, except those his plans would impact the most–us. Our work environment became much more challenging, and I learned how powerful influencers can be.

Can the Increase of Tech Positively Impact Jobseekers?

Whether we are ready or not, the technology in HR continues to expand. For some, it has already expanded so much that they are unclear and confused as to which tool is needed for a task. Some jobseekers are still becoming acquainted with ATS (Advanced Tracking Systems), which I discussed in my October 2019 blog on how it affects resume writing for jobseekers. To the dismay of some, Talent Relationship Management systems (TRM) are now being added to the mix.

It’s About What You Know!

The more the workforce transitions towards a more agile and technologically enhanced entity within society, the more complex the knowledge base will be. If your intent is to be the master of your own destiny, rather than being subservient to whatever destiny picks out for you in terms of a career, then the pursuit of knowledge is the key.

Unrelenting Integrity – Built with Every Promise Kept

Our integrity is maintained with every kept promise. If we live with unrelenting integrity, we might create a trend – in our work team, among our friends, in our neighborhoods – where others embrace unrelenting integrity in their lives. While getting others to embrace unrelenting integrity is beyond our control, if we can move the needle a bit that direction, greater trust, respect, and dignity might occur.

How To Become A Better Negotiator

When it comes to working with people, one of the best to have is the ability to negotiate. Being a great negotiator will help you reach goals you did not think were possible. Especially for some positions, like Careers In Government jobs for instance, where you may interview for positions with high stakes and responsibilities. Being able to negotiate will help put your best foot forward in business, negotiate contract terms and promotions.

Information Governance Insights: Moving On Up!

Information Governance Insights: Moving On Up!

It seems that everyone is moving to the cloud these days. A recent Gartner report stated that 75 percent of all databases will be deployed or migrated to the cloud by 2022, with just 5 percent ever considered for return to on-premise servers. Gartner goes on to say that this trend is mainly around analytics databases and software-as-a-service (SaaS) applications. That’s a lot of vital data moving out of on-premise server rooms and being handed over to third party vendors!

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Removing a stain on our healthcare system

Removing a stain on our healthcare system

On Thursday last week, May 9, I was watching one of the business TV channels to learn about the status of our trade war with China, and the anchor announced that President Trump was about to speak. I stayed on the channel to listen, and, surprise! The first sentences Trump pronounced had nothing to do with China, and everything to do with surprise medical bills: “This must end. We’re going to hold insurance companies and hospitals accountable…this will be something that will have a big impact…” the president said.

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Wishing Upon Your Stars?

Wishing Upon Your Stars?

It makes sense that when an organization such as a Government agency is looking to create a ‘wonderful’ workplace, it needs more than just a ‘political’ restructure to make it happen. Some may even suggest that the notion of a Government agency being the most ‘wonderful’ place on earth to work, is the antithesis of the reality of working in a Government organization.

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Six Questions You Should Never Ask

Six Questions You Should Never Ask

These questions are usually asked out of frustration, and they will not help you get the answers you seek. Such questions tend to be disrespectful and demeaning, especially as they are usually accompanied by a negative tone and motivation. Unfortunately, all of us have likely either asked or been asked these types of questions.

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The City of Champions: The Power of Local Government Branding

The City of Champions: The Power of Local Government Branding

When Inglewood dubbed itself “The City of Champions” the proclamation produced enormous civic pride and instilled a great deal of inspiration throughout the community. Few mottos have the power to touch the hearts and souls of those tied to a City as much as one that speaks directly to the human spirit. A human spirit that combines character with grit and determination to succeed at a championship level, regardless of the endeavor.

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Information Governance Insights: Planning for Digital Transformation – The Strategic Storage Plan

Information Governance Insights: Planning for Digital Transformation – The Strategic Storage Plan

So what did your organization do to observe Earth Day this year? Have a big awareness campaign for their recycling program? Turn off half the lights in the building to conserve energy? I’ve experienced all of these and they are all very admirable, but I’ve got a suggestion that will really make a difference for the long-term plan that every organization has as a strategic goal for this year: create a strategic storage plan!

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7 Tips for Managing “Whitewater” Conversations

7 Tips for Managing “Whitewater” Conversations

For 13 summers, I worked in the Grand Canyon as a whitewater guide to pay for my college education. Running the river was the highlight of my young life to that point in time. I loved the beauty of the canyon and river, as well as the excitement and changing nature of our experiences. In order to keep my passengers and me safe, I learned very quickly to be focused not only on what was happening right then, but to look ahead, have a plan, consider what could happen, and have a plan for managing those contingencies.

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Success: It’s in Your Hands (and Mind)

Success: It’s in Your Hands (and Mind)

Often people will work and work, then see others being promoted over them. They ask themselves: what have they got that I haven’t? Their typical solution – obviously I have to work harder! As a result, they buy into a dangerous narrative in which work dominates at the expense of everything else in life. The paradox, of course, is that the leaders who made the decision about your promotion have probably picked up on that.

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How to Use Stories to Convey Values

How to Use Stories to Convey Values

Are the stories being told within your organization today the kind of stories that clarify your desired culture? Storytelling is one of the most effective and impactful methods for communicating the desired culture of your organization to its members. For centuries, tribes of all kinds have utilized storytelling to support their desired culture. In man’s early history, those stories were told around the campfire each evening, with tribe members going to sleep with a clear image of preferred tribe behaviors, values, and norms in their minds.

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The Future of Work: 3 Key Skills Employers are After Right Now

The Future of Work: 3 Key Skills Employers are After Right Now

The world of work is constantly changing. Not least because of the impact of technology, which is constantly progressing and evolving in order to help organizations succeed.
This is no different when it comes to the government. It needs to deliver information and services to people anywhere and anytime, on any device or platform. As such, there’s been a huge focus in improving digital services in order for the government to thrive.

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What Happens When Your Soft Skills Kill Your Career?

What Happens When Your Soft Skills Kill Your Career?

I spend a lot of time listening to job seekers discuss their skills and accomplishments and expressing their concerns as to how those skills can help or hinder their job search and their careers. Unfortunately, not enough emphasis is put on soft skills, which are the most important ones. Soft skills are the non-measurable, subjective skills that are not specific to one’s role, industry, or their career. They typically speak to how well one interacts with others. They are essentially personality traits that help define one’s character, however, they do offer less proof of their experience.

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