The Role of AI in the Future of Predictive Policing

Predictive policing programs can be an efficient way to reduce crime and enhance law enforcement efforts.

Delegation: The Leadership Skill Government Leaders Need to Prevent Burnout

Burnout isn’t just about tired people—it’s about tired systems. It’s not a personal failing. It’s a workplace leadership challenge.

How Local Governments Can Win Over Gen Z Talent

Gen Z—the first fully digital-native cohort—is stepping into the workforce with smartphones in hand and expectations sky-high.

Improving Performance Should Be a Win-Win

A notable difference between the public and private sectors is that in business it’s rare to hear the word “accountable.”

How To Maintain A Positive Mindset When Looking For a New Job

You have developed a range of skills in previous jobs or experiences, and you need to acknowledge these and give yourself credit for all you have achieved.

Beyond the Performance Review: Leading from the Inside Out

Many government managers still treat performance management as purely transactional—a checklist of metrics and improvement plans.

Enhance Your Meetings by Taking the Emotional Temperature of the Room

Enhance Your Meetings by Taking the Emotional Temperature of the Room

Have you ever felt a certain “temperature” in a room when you walk into a meeting? I’m not talking about whether the room is too hot or too cold, but the emotional temperature.
Discover the emotional temperature by making it easy for participants to state their feelings about the topic, process, or outcome. This knowledge gives you a productivity edge. Check out this example. It was a tiring meeting, but we knew it would be. The strategic planning discussion would set the future direction and tone for the organization.

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Problems to Solve – You Need a Holiday!

Problems to Solve – You Need a Holiday!

Imagine giving such a response to your boss when they offer you a promotion or to take the lead on a strategically significant project for your Government agency. Imagine saying “sure, I’ll get onto that as soon as I’ve had a vacation with my family!” Too often we fear that such a statement will lead to such a career changing offer going towards someone else. We fear that it sends the wrong message! Does it though? The simple answer is that it does not necessarily have to be sending a negative message and creative leaders most likely know this!

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Building Trust Through Behavioral Integrity

Building Trust Through Behavioral Integrity

Cornell University professor Dr. Tony Simons’ powerful article, “The High Cost of Lost Trust,” appeared in the Harvard Business Review in 2002. In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain. They interviewed over 7,000 employees at nearly 80 properties and found that employee commitment drives customer service, but, most critically, a leader’s behavioral integrity drives that and more.

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How to Write a Resume (When You Think You Have No Relevant Work Experience)

How to Write a Resume (When You Think You Have No Relevant Work Experience)

If you’re feeling unappreciated and underutilized in your current job, you’re not alone. According to the Conference Board, nearly half of all American workers report some degree of dissatisfaction at work, particularly in the areas of professional development, recognition, and promotion — all good reasons to consider changing employers or even industries.

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Information Governance Insights: Don’t Move Junk Into a New House

Information Governance Insights: Don’t Move Junk Into a New House

Most organizations have been using Microsoft’s Exchange in the Cloud for quite some time and many of them have bought into Office 365 for the price point alone. A recent trend is to fully adopt the Office 365 environment, scale back the traditional on-premise server farms and move everything to the Cloud as part of an overall digital transformation of the workplace. This is a noble endeavor, but invariably there are issues mainly around what to do with all the “valuable” stuff people are hoarding in their personal files. Can we all agree that we all have our secret stash in our network shares that we don’t want to give up?

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Effective Leaders Catch People Doing Things Right

Effective Leaders Catch People Doing Things Right

Over 30 years ago I had a conversation with a teenager that caught me completely off guard – and reminds me of a valuable principle to this day. While I have a very well-honed skill for catching people doing things wrong – if I want to be an effective leader, I need to catch people doing things right. I work on this every day, with clients, peers, and bosses – greatly because of the jumpstart this conversation gave me.

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Your Potential Matters

Your Potential Matters

Choose to make the decisions that will take you to the end that you have in mind. That means being proactive, not reactive about life and what it might present to you. The wisdom of Winnie the Pooh in the 2018 movie Christopher Robin is useful on this point. Winnie The Pooh: I always get to where I’m going by walking away from where I’ve been.

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