Intentional Leadership

In the United States of America, September 17, 1787 is etched in the memory of its citizens as the day that 38 delegates signed a new ‘Constitution’ that would bring into existence the United States of America with a central, federal government. Through the echoes of history, such an event stands as a great achievement and the words of Stephen. R. Covey ring true. If the founding fathers were not focused, consciously committed to the task of creating a new ‘Constitution’, they would have, according to Covey, been committed to something else less important and thus history may well have taken a different course.

12 Don’ts for Holding Difficult Conversations

After a recent presentation, someone approached me and asked, “I noticed that when you share your learning with us, you often give us things to do rather than telling us what not to do. Why do you do that?” I responded by stating that when someone tells you what not to do, your brain focuses on that, often leading you to do what you are told specifically not to do. For example, if you were teaching someone to ski, you would not tell them, “If you lose control, don’t look at the trees!” Making this statement would lead people to look at the trees. Rather you would say, “If you lose control, remember to look down the hill in the direction you want to go.”

Two Traits on Which to Build A Workforce

Individuals, governments, and private businesses all share one absolute truth: Reputation is everything. If an individual has a bad reputation, no one wants to take a chance on them. When a company has a bad reputation, no one wants to do business with them, so much so, that others can simply avoid these less-desirable services and take their business elsewhere. However, people often can’t easily avoid or seek out another local government as easily. Therefore, in many ways, it is even more critical that local governments guard their reputation.

How to Tailor Your Cover Letter to a Government Job

Applying for a government position is a lot different from applying for a private-sector job. Unlike the latter, government or public-sector applications often require a cover letter or personal statement. Landing a job in a government agency takes a special approach and the cover letter is the hiring manager’s first glimpse at your skills and qualifications. At the same time, it serves as an introduction to your personality and interests.

Information Governance Insights: Repeat After Me – Cyber Security is Everyone’s Business

“Hacks” and Identity Theft have been around for a very long time, but over the past few years, the hackers have changed tactics and are targeting whole systems for attack. Ransomware is the latest incarnation of this where clicking on a single email can launch an attack that will lock down an entire organization and render their computer inaccessible until a “ransom” is paid to the hacker for the promise of an access code to unlock the system.

Selfless Service, Strong Values, and Personal Connection

There are several insights anyone can gain from an effective, genuine leader. As a genuine leader, you should be bold about your values and about the behaviors you must demonstrate to live your values. Share them. Ask your staff to help you live them. Connect to each of your team members. Learn and support their plans, hopes, and dreams. Let people know you care – and they will care right back. Demonstrate your skills in the workplace and help others build their skills. Be bold about the skills you DON’T have, yet, and ask for coaching from players who do have those skills. Commit time, talent, and treasure to personal and company philanthropy. Share what you have with those less fortunate, not just during the holidays, but all year long.

Success: It’s in Your Hands (and Mind)

Often people will work and work, then see others being promoted over them. They ask themselves: what have they got that I haven’t? Their typical solution – obviously I have to work harder! As a result, they buy into a dangerous narrative in which work dominates at the expense of everything else in life. The paradox, of course, is that the leaders who made the decision about your promotion have probably picked up on that.

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How to Use Stories to Convey Values

Are the stories being told within your organization today the kind of stories that clarify your desired culture? Storytelling is one of the most effective and impactful methods for communicating the desired culture of your organization to its members. For centuries, tribes of all kinds have utilized storytelling to support their desired culture. In man’s early history, those stories were told around the campfire each evening, with tribe members going to sleep with a clear image of preferred tribe behaviors, values, and norms in their minds.

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The Future of Work: 3 Key Skills Employers are After Right Now

The world of work is constantly changing. Not least because of the impact of technology, which is constantly progressing and evolving in order to help organizations succeed.
This is no different when it comes to the government. It needs to deliver information and services to people anywhere and anytime, on any device or platform. As such, there’s been a huge focus in improving digital services in order for the government to thrive.

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What Happens When Your Soft Skills Kill Your Career?

I spend a lot of time listening to job seekers discuss their skills and accomplishments and expressing their concerns as to how those skills can help or hinder their job search and their careers. Unfortunately, not enough emphasis is put on soft skills, which are the most important ones. Soft skills are the non-measurable, subjective skills that are not specific to one’s role, industry, or their career. They typically speak to how well one interacts with others. They are essentially personality traits that help define one’s character, however, they do offer less proof of their experience.

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Leadership: The Sharing of Wisdom

Should you ever visit Australia, a trip to Australia’s island state of Tasmania is a must. On the Tasman Peninsula, near the township of Eaglehawk Nest, is a rare geological formation known as the ‘Tessellated Pavement’. This is a compressed rock formation that over millions of years has been eroded into what seems like tiles that have been laid by the sea. You can read more about this at Tasmania National Parks.

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The Secret To Communicating With Millennials

“I think the problem is that these millennials just don’t care,” Sara shared with us candidly in a moment of total frustration.
We both looked at each other and then at her, “Uh…you do realize YOU are a millennial, right?”
“Yeah, yeah,” she acknowledged, “but I’m a DIFFERENT kind of millennial.”
Of course she is, and so were the people who were frustrating her.
No matter what generation you’re in, we’d bet money you don’t feel like you fit the stereotype.

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Enhance Your Meetings by Taking the Emotional Temperature of the Room

Have you ever felt a certain “temperature” in a room when you walk into a meeting? I’m not talking about whether the room is too hot or too cold, but the emotional temperature.
Discover the emotional temperature by making it easy for participants to state their feelings about the topic, process, or outcome. This knowledge gives you a productivity edge. Check out this example. It was a tiring meeting, but we knew it would be. The strategic planning discussion would set the future direction and tone for the organization.

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Problems to Solve – You Need a Holiday!

Imagine giving such a response to your boss when they offer you a promotion or to take the lead on a strategically significant project for your Government agency. Imagine saying “sure, I’ll get onto that as soon as I’ve had a vacation with my family!” Too often we fear that such a statement will lead to such a career changing offer going towards someone else. We fear that it sends the wrong message! Does it though? The simple answer is that it does not necessarily have to be sending a negative message and creative leaders most likely know this!

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Building Trust Through Behavioral Integrity

Cornell University professor Dr. Tony Simons’ powerful article, “The High Cost of Lost Trust,” appeared in the Harvard Business Review in 2002. In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain. They interviewed over 7,000 employees at nearly 80 properties and found that employee commitment drives customer service, but, most critically, a leader’s behavioral integrity drives that and more.

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How to Write a Resume (When You Think You Have No Relevant Work Experience)

If you’re feeling unappreciated and underutilized in your current job, you’re not alone. According to the Conference Board, nearly half of all American workers report some degree of dissatisfaction at work, particularly in the areas of professional development, recognition, and promotion — all good reasons to consider changing employers or even industries.

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