The Role of AI in the Future of Predictive Policing

Predictive policing programs can be an efficient way to reduce crime and enhance law enforcement efforts.

Delegation: The Leadership Skill Government Leaders Need to Prevent Burnout

Burnout isn’t just about tired people—it’s about tired systems. It’s not a personal failing. It’s a workplace leadership challenge.

How Local Governments Can Win Over Gen Z Talent

Gen Z—the first fully digital-native cohort—is stepping into the workforce with smartphones in hand and expectations sky-high.

Improving Performance Should Be a Win-Win

A notable difference between the public and private sectors is that in business it’s rare to hear the word “accountable.”

How To Maintain A Positive Mindset When Looking For a New Job

You have developed a range of skills in previous jobs or experiences, and you need to acknowledge these and give yourself credit for all you have achieved.

Beyond the Performance Review: Leading from the Inside Out

Many government managers still treat performance management as purely transactional—a checklist of metrics and improvement plans.

Removing a stain on our healthcare system

Removing a stain on our healthcare system

On Thursday last week, May 9, I was watching one of the business TV channels to learn about the status of our trade war with China, and the anchor announced that President Trump was about to speak. I stayed on the channel to listen, and, surprise! The first sentences Trump pronounced had nothing to do with China, and everything to do with surprise medical bills: “This must end. We’re going to hold insurance companies and hospitals accountable…this will be something that will have a big impact…” the president said.

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Wishing Upon Your Stars?

Wishing Upon Your Stars?

It makes sense that when an organization such as a Government agency is looking to create a ‘wonderful’ workplace, it needs more than just a ‘political’ restructure to make it happen. Some may even suggest that the notion of a Government agency being the most ‘wonderful’ place on earth to work, is the antithesis of the reality of working in a Government organization.

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Six Questions You Should Never Ask

Six Questions You Should Never Ask

These questions are usually asked out of frustration, and they will not help you get the answers you seek. Such questions tend to be disrespectful and demeaning, especially as they are usually accompanied by a negative tone and motivation. Unfortunately, all of us have likely either asked or been asked these types of questions.

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Information Governance Insights: Planning for Digital Transformation – The Strategic Storage Plan

Information Governance Insights: Planning for Digital Transformation – The Strategic Storage Plan

So what did your organization do to observe Earth Day this year? Have a big awareness campaign for their recycling program? Turn off half the lights in the building to conserve energy? I’ve experienced all of these and they are all very admirable, but I’ve got a suggestion that will really make a difference for the long-term plan that every organization has as a strategic goal for this year: create a strategic storage plan!

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7 Tips for Managing “Whitewater” Conversations

7 Tips for Managing “Whitewater” Conversations

For 13 summers, I worked in the Grand Canyon as a whitewater guide to pay for my college education. Running the river was the highlight of my young life to that point in time. I loved the beauty of the canyon and river, as well as the excitement and changing nature of our experiences. In order to keep my passengers and me safe, I learned very quickly to be focused not only on what was happening right then, but to look ahead, have a plan, consider what could happen, and have a plan for managing those contingencies.

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Success: It’s in Your Hands (and Mind)

Success: It’s in Your Hands (and Mind)

Often people will work and work, then see others being promoted over them. They ask themselves: what have they got that I haven’t? Their typical solution – obviously I have to work harder! As a result, they buy into a dangerous narrative in which work dominates at the expense of everything else in life. The paradox, of course, is that the leaders who made the decision about your promotion have probably picked up on that.

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How to Use Stories to Convey Values

How to Use Stories to Convey Values

Are the stories being told within your organization today the kind of stories that clarify your desired culture? Storytelling is one of the most effective and impactful methods for communicating the desired culture of your organization to its members. For centuries, tribes of all kinds have utilized storytelling to support their desired culture. In man’s early history, those stories were told around the campfire each evening, with tribe members going to sleep with a clear image of preferred tribe behaviors, values, and norms in their minds.

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The Future of Work: 3 Key Skills Employers are After Right Now

The Future of Work: 3 Key Skills Employers are After Right Now

The world of work is constantly changing. Not least because of the impact of technology, which is constantly progressing and evolving in order to help organizations succeed.
This is no different when it comes to the government. It needs to deliver information and services to people anywhere and anytime, on any device or platform. As such, there’s been a huge focus in improving digital services in order for the government to thrive.

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What Happens When Your Soft Skills Kill Your Career?

What Happens When Your Soft Skills Kill Your Career?

I spend a lot of time listening to job seekers discuss their skills and accomplishments and expressing their concerns as to how those skills can help or hinder their job search and their careers. Unfortunately, not enough emphasis is put on soft skills, which are the most important ones. Soft skills are the non-measurable, subjective skills that are not specific to one’s role, industry, or their career. They typically speak to how well one interacts with others. They are essentially personality traits that help define one’s character, however, they do offer less proof of their experience.

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Leadership: The Sharing of Wisdom

Leadership: The Sharing of Wisdom

Should you ever visit Australia, a trip to Australia’s island state of Tasmania is a must. On the Tasman Peninsula, near the township of Eaglehawk Nest, is a rare geological formation known as the ‘Tessellated Pavement’. This is a compressed rock formation that over millions of years has been eroded into what seems like tiles that have been laid by the sea. You can read more about this at Tasmania National Parks.

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The Secret To Communicating With Millennials

The Secret To Communicating With Millennials

“I think the problem is that these millennials just don’t care,” Sara shared with us candidly in a moment of total frustration.
We both looked at each other and then at her, “Uh…you do realize YOU are a millennial, right?”
“Yeah, yeah,” she acknowledged, “but I’m a DIFFERENT kind of millennial.”
Of course she is, and so were the people who were frustrating her.
No matter what generation you’re in, we’d bet money you don’t feel like you fit the stereotype.

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