Mr. Mercer possesses over 30 years of management and consulting experience in the private, non-profit and public sectors in general management, strategic planning, management systems and related leadership and management areas. Mr. Mercer is a Certified Management Consultant (CMC), the highest designation provided by the Institute of Management Consultants USA. He is also a Senior Member of the Institute of Industrial Engineers. He is the Founder and President/CEO of The Mercer Group, Inc.

He possesses Bachelor of Science and Master of Business Administration degrees from the University of Nevada, Reno, where he was a founding member of the University of Nevada Foundation. Mr. Mercer is a graduate of the Executive Development Program at Cornell University and holds a Certificate in Municipal Administration from the University of North Carolina at Chapel Hill.

Mr. Mercer is a former U. S. Navy submariner. He began his career in corporate America with Pacific Telephone, General Dynamics and Litton Industries, where he held several increasingly responsible positions, including a nuclear submarine construction project manager position. He is a former Assistant City Manager of Raleigh, North Carolina, he was a National Program Director for Public Technology, Inc., where he developed the highly successful Urban Technology System (UTS) for local governments He was General Manager of Southern Operations and a Senior Research Scientist for Battelle Memorial Institute (the worlds largest independent research and development organization), was a Partner and Vice President of Korn/Ferry International (at the time, the world’s largest executive search firm), he headed the Georgia Productivity Center and Industrial Extension Division for Georgia Tech and he directed the governmental consulting practice in the southern United States for the CPA firm Coopers & Lybrand prior to their merger with Price Waterhouse to form Price Waterhouse Coopers.

Mr. Mercer has successfully completed over 500 management consulting assignments and over 2000 executive searches. He is the author of five books on various aspects of public management, (contributed to three more), over 300 published articles and reports (including the Harvard Business Review), and is a featured public speaker at private sector associations, local government conferences and universities. He has severed on several private and public sector boards and is an emeritus board member of two of those organizations. He has also received many awards including the prestigious George C. Franklin Memorial Award presented by the North Carolina League of Municipalities for outstanding performance in the Public Administration Program at the University of North Carolina at Chapel Hill.

Mr. Mercer is a recognized resource person to private sector clients and state and local governments across the country in a number of areas. These include productivity/ efficiency improvement, organization and management studies, business and strategic planning, management systems, staffing, training, privatization, governmental consolidation, and teambuilding.