by Staci Zavattaro | Oct 8, 2015 | About the Public Sector
Ask any social media manager for a government agency what works, and you will likely get this question in return: “Works for what purpose?” There are many reasons government agencies might turn toward social media to communicate with citizens: emergency...
by Staci Zavattaro | Feb 9, 2015 | About the Public Sector
A simple online news search for the term “city branding” yields results from cities as varied as Fargo, North Dakota, Wichita, Kansas, and Hermiston, Oregon. While the core of my research focuses on how U.S. cities undertake brand identity strategies, this practice is...
by Staci Zavattaro | Aug 7, 2014 | About the Public Sector
Digital technologies can change the way public administrators interact with citizens and stakeholder groups. Since their inception, these technologies have gone from one-way, static web platforms that allowed citizens to, say, pay bills online to interactive,...
by Staci Zavattaro | Jun 5, 2014 | About the Public Sector
A question city managers need to ask themselves is: Why should my city set itself apart from others? The clearest answer is increased economic opportunities such as an influx of residents, businesses, and tourists. Place branding and marketing are becoming growing...