by Chris Edmonds | Dec 8, 2018 | education/training, on the job
Every business needs a captain, a person that sets the stage for all actions and all relationships that take place within the work environment. If you, as a leader, do not set the stage by defining and aligning practices to clear performance standards and values expectations, people will be left to “figure it out on their own.” This leads to widely varying practices – not aligned, proven practices. That lack of clarity and alignment erodes consistent performance, service, and results.
by Chris Edmonds | Oct 31, 2018 | education/training, on the job
If you have never experienced successful culture change personally, as a team member in general or as a leader, you may not be prepared or know how to proactively manage your team’s culture. The culture of your team (or department or division or plant or region or whole company) is the engine that drives your team’s success – or its lack of success.
by Chris Edmonds | Oct 5, 2018 | education/training, on the job
Sometimes people choose very distinct personas – that is, they choose to play a particular role for a period of time (or even their whole careers)
by Chris Edmonds | Sep 7, 2018 | education/training, on the job
If leaders are able to reframe their role and responsibility as that of servant leaders, productivity will grow and engagement will grow.
by Chris Edmonds | Aug 10, 2018 | education/training, on the job
If someone stopped by and asked your team today what your performance expectations are for this year, could they give a prompt, specific answer? Could they do the same for values expectations – how they’re supposed to treat each other?
by Chris Edmonds | Jul 9, 2018 | education/training, on the job
Loyalty. Duty. Respect. Selfless Service. Honor. Integrity. Personal Courage. The US Army’s values are clearly spelled out, as core values are in all military organizations.
by Chris Edmonds | Jun 9, 2018 | education/training, on the job
In my work with clients around the globe, I hear about team members’ frustrations with their leaders all the time. These frustrations are often based on the leader’s lack of consistent authenticity.
by Chris Edmonds | May 4, 2018 | education/training, on the job
One thing most leaders can agree on is that organizations need rules; how else can fairness and consistency be ensured across the organization? But when rules devolve they can inhibit efficiency, effectiveness, sanity, well-being, and more.
by Chris Edmonds | Apr 6, 2018 | education/training, on the job
Did you know that anyone who enlists in the US military the first time incurs an eight-year service commitment? A recruit might sign a two- or four-year active duty contract; after their active duty period ends, they engage in active or inactive reserve duty for the remainder of that 8-year commitment, whether having been drafted or having volunteered into service.
by Chris Edmonds | Mar 8, 2018 | on the job
Do your leaders and team members know exactly how great corporate citizens are supposed to behave in your workplace today? Values set the stage for workplace inspiration but values expectations without observable, tangible, measurable behaviors fail to create an environment of trust, dignity, and respect.
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