About Chip Bell

Chip R. Bell is a renowned keynote speaker and senior partner with the Chip Bell Group. Prior to starting CBG in 1980, he was Director of Management and Organization Development for NCNB (now Bank of America). Dr. Bell holds graduate degrees from Vanderbilt University and the George Washington University. He was a highly decorated infantry unit commander in Viet Nam with the elite 82nd Airborne and served as a guerrilla tactics instructor on the faculty of the U.S. Army Infantry School. He is the author of such best-selling books as The 9 1/2 Principles of Innovative Service, Managers as Mentors, Managing Knock Your Socks off Service, Take Their Breath Away, Wired and Dangerous, and his newest book, Sprinkles: Creating Awesome Experience Through Innovative Service. He has appeared on CNBC, CNN, ABC, Fox Business Network, Bloomberg TV; his work has been featured in the Wall Street Journal, Fortune, Inc. Magazine, Forbes, Entrepreneur, USA Today, Fast Company and Businessweek. He can be reached at www.chipbell.com.

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Posts by ChipB:

Everyday Innovation

Everyday Innovation

We met for breakfast in the antique Foshay Tower (now a W Hotel) in Minneapolis.  My breakfast guest was the renowned cartoonist, John Bush.  Now deceased, his syndicated cartoons were at that time white-hot.  I was there to learn how his mind worked since my...
Start Acting Like a Consultant!

Start Acting Like a Consultant!

With over 30 years under my belt as an independent consultant, I’ve learned much about how to make life work and work come alive. It has been a fun ride with lots of growth, contribution, fun and success.  In that sense, I wish everyone could be a consultant.  Thank...
Innovative Service Begins with the Right Attitude

Innovative Service Begins with the Right Attitude

His surgery went much longer than anyone expected so I ended up sort of sleeping in the hospital waiting room much of the night.  My friend was expectedly grouchy as he went in and out of a nap once he was returned to his hospital room.  But, his irritability paled in...
Mentoring with the Heart of a Host

Mentoring with the Heart of a Host

Being a protégé in a mentoring relationship can feel like having to give a speech before a large group.  Now, there are obviously exceptions to this.  I do a lot of keynotes and I can’t wait to hit that stage.  But, there is a lot of research that says people’s...
The Pursuit of Significance in Mentoring

The Pursuit of Significance in Mentoring

“No one can teach anyone anything of significance,” wrote the famed psychologist Carl Rogers in his classic book, On Becoming a Person.  This philosophy is the foundation of effective mentoring. I learned a lot of insignificant things in grade school.  Even today, I...
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