PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . This recruitment will be used to fill vacancies in the South Placer and Auburn areas. This continuous recruitment will remain open until the final filing date. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. To be considered for the next round of screening in this recruitment, please submit your application materials by June 25, 2024, at 8:00pm. POSITION INFORMATION The current vacancies are in the Health and Human Services Department - Human Services Division and the eligible list established from this recruitment will be used to fill positions in eligibility programs such as CalFresh, CalWORKs, Medi-Cal, and Veterans Services. This list may also be used to fill positions in other divisions as vacancies arise. Bilingual skills in Spanish and/or Russian are preferred, but not required for the current vacancies. This recruitment may be used to fill both permanent and temporary/extra help vacancies as they are available. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. This classification is scheduled to receive a general wage increase of 4% in July 2024. BENEFITS Placer County offers a comprehensive benefits package to employees, including: Holidays: 14 paid holidays per year, 2 of which are floating holidays* Vacation leave: 10 days/year with ability to accrue 25 days/year Sick leave: 12 days/year* Cafeteria plan: 6% of employee’s salary will be contributed towards employee to use towards 401(k), dependent care, medical co-insurance, or cash Medical, dental, and vision insurance available for employees and dependents $50,000 life insurance policy at no cost to employee CalPERS retirement plans Retiree medical insurance Deferred compensation Education allowance: up to $1,200 per year Bilingual incentive: incumbents may be eligible for bilingual incentive pay depending upon operational needs and certification of proficiency. *Amounts will be prorated for part-time employees and employees hired after the first of the year. The information above represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire about the most current benefit package during hiring interviews or by contacting the Human Resources Department. For a detailed listing of benefits, please click here to view General benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To learn about determining eligibility for, or continuation of, designated and specialized client services programs and their respective benefits; to provide administrative support for designated program operations and the provision of services; to track and monitor the continuing quality of services provided and client needs to ensure compliance with program guidelines and regulations; and to function as an integral and supportive member of assigned departmental and multi-disciplinary team(s). DISTINGUISHING CHARACTERISTICS This is the training level classification in the Eligibility Specialist series established to qualify incumbents in the training and experience requirements to become an Eligibility Specialist I. This class is distinguished from the Entry level in the series in that Trainees may have limited or no directly related work experience and are not assigned the full scope of Entry level duties. Job duties at the Trainee level include classroom and on-the-job training where the emphasis is on learning the basic regulatory and statutory requirements of multiple client services programs. Employees work under guidance and direction to complete initial case functions as they continue to learn procedures, complex regulations, and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the duties assigned to the entry-level Eligibility Specialist I classification. Since this is a training class, employees are expected to successfully complete all training requirements within a period not to exceed twelve (12) months, at which time they will be eligible to non-competitively promote into the Eligibility Specialist I classification. Failure to successfully complete training as prescribed will result in termination. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from supervisory or management staff and may receive technical and functional supervision from an Eligibility Specialist - Senior. EXAMPLES OF ESSENTIAL DUTIES Interview applicants and participants in designated client services programs and services; assist applicants in the completion of appropriate applications, financial disclosures, and declaration forms necessary to process applications; determine and request necessary verification and data to accurately evaluate the applicant or client’s eligibility and determine applicant’s/participant’s eligibility for designated program(s). Interpret and explain designated program(s) regulations, obligations, procedures, and other pertinent information on an individual basis, in person, by telephone, or in group settings to applicants, participants, and the general public. Educate, recommend, and determine initial and continuing eligibility in accordance with established procedures for various assigned programs including verification of reported information and of benefits provided by other jurisdictions; screen applicants/participants to determine eligibility for expedited, expanded, and/or modified services. Maintain appropriate and accurate case records, documentation, and files, including performing data entry into automated record systems; monitor and follow-up on due dates; prepare and maintain other documents associated with designated program area(s) and related reporting requirements. Recognize the need for and provide referrals to other client services and/or community resources/agencies to assist applicants/participants in identifying and utilizing the resources and services available; establish and maintain liaison with local private and public resources to provide continuity of services and awareness of designated program area(s). Assist in conducting program orientation and/or information sessions for clients, applicants, vendors, contractors, landlords, employers, and the general public to disseminate accurate information regarding assigned program area(s) and pertinent criteria, regulations, and guidelines. Perform specialized functions and tasks in support of assigned program(s) such as processing claims for reimbursement of tenant damages; prepare lease/contract documents; learn how to issue certificates, overpayments, vouchers, and checks and make referrals to fraud investigations as necessary; assist with surveys and/or field housing quality inspections relative to compliance standards. Recommend appropriate determinations according to established criteria and assigned program’s regulations; perform calculations to verify mathematical and financial data; initiate appropriate process according to determination. When assigned to the WIC program, conduct nutritional and related classes under the direction of a Nutritionist, including determining nutritional goals according to established criteria, and collecting, documenting, and evaluating clinical and dietary information. Assist with troubleshooting and the resolving system issues and inconsistencies in information as it relates to the various automated systems used for generating eligibility determinations. Perform a variety of administrative support and clerical duties related to assigned program activities to include filing, maintaining records and statistics, word processing, and answering the telephones. Build and maintain positive working relationships with co-workers, other County employees, community agencies and resources, and the public utilizing principles of effective customer service. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Position may require travel to and from other locations in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Education and Experience: Equivalent to the completion of twelfth grade. AND Six (6) months of clerical experience that includes substantial public contact. OR Completion of the equivalent of fifteen (15) semester units in social services, sociology, social work, psychology, behavioral science, business or public administration, or a related field from an accredited college or university. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Techniques of interviewing and information gathering, and record keeping practices. Modern office procedures, methods, and computer hardware and software and its applications. English usage, spelling, grammar, and punctuation. Basic mathematical calculations. Ability to: Learn, retain, and understand program information; intermittently analyze work papers; identify and interpret technical and numerical information; explain designated and specific regulations and procedures to clients and the general public. On a continuous basis, sit at a desk for long periods of time; intermittently walk, stand, bend, climb, squat, twist, and reach while retrieving or returning files or making field visits. Intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see with sufficient acuity to read characters on computer screen; hear and speak with sufficient acuity to communicate with clients; and lift moderate weight. Learn to apply the policies, procedures, and programs of the Health and Human Services Department. Learn to apply the laws, rules, and regulations governing eligibility for multiple public assistance programs. Learn to make referrals to appropriate agencies and programs. Learn to detect and evaluate potential fraudulent situations. Make rapid and accurate arithmetic calculations including addition, subtraction, multiplication, and division. Maintain strict confidentiality. Work with various cultural and ethnic groups in a tactful and effective manner. Learn to plan and prioritize a caseload to ensure work is completed in accordance with regulations relating to eligibility and timeliness. Follow written and oral direction and instructions. Obtain information through interview; work fairly and courteously with the public; handle multiple case assignments; and work effectively with interruptions. Analyze situations quickly and objectively and determine proper course of action within established guidelines and parameters. Use a computer and related software applications. Use modern office equipment, such as a calculator, telephone, facsimile machine, and photocopy machine. Type at a speed necessary for successful job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the performance of required duties. SELECTION PROCEDURE Online Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination has been tentatively scheduled for the following dates: Week of May 6, 2024 Week of July 15, 2024 Week of September 9, 2024 Week of November 4, 2024 MISCELLANEOUS INFORMATION Length of Probation: This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Janine Martindale, Administrative Technician, at jmartind@placer.ca.gov or (530) 889-4083. Closing Date/Time: Continuous
Introduction This examination is being given to fill one vacancy in the Behavioral Health Services department and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Interviews and/or participates in counseling sessions. Assists outreach clinical staff and other mental health clinical staff in linking clients with resources. Learns to lead activity groups and prevocational groups in a day treatment setting. Utilizes appropriate community agencies for referral of clients. Learns to assist mental health clients in non-traditional settings such as community shelters, outreach programs, etc. Verbally translates routine reports and correspondence; maintains client records. Participates in in-service classes and training courses. Participates in staff meetings. Does related or other work as required. MINIMUM QUALIFICATIONS Experience : Fluent in reading, writing and speaking designated language. License : Possession of a valid California driver's license. KNOWLEDGE Basic concepts of mental illness, mental health and substance abuse; techniques of dealing with the emotionally disabled individual; language mechanics; public relations techniques; basic interviewing principles and practices. ABILITY Communicate clearly; understand and carefully follow oral and written instruction; interpret instructions/policies to clients or others in a comprehensive manner; learn to develop and maintain the confidence and cooperation of clients; establish and maintain trusting and professional relationships with the clients or others; maintain accurate records and prepare reports; fluently speak, read and write the English language; fluently speak, read and write a second language in order to provide service to clients and support clinical staff; learn about various mental health programs and procedures. PHYSICAL/MENTAL REQUIREMENTS Mobility -Position may require sitting, standing, running, and stooping; Lifting - Frequent lifting of 5 to 30 pounds; occasional lifting of over 30 pounds; occasional restraint, lifting/turning of heavy objects or people; Visual - Frequent need for overall vision, hand/eye coordination and reading/close up work; frequent need for color perception, depth perception and field of vision; Dexterity - Constant holding and writing; frequent reaching, grasping and repetitive motion; frequent operation of a keyboard; Hearing/Talking - Constant hearing of normal speech, telephone and radio; constant talking face to face and on the telephone; Emotional/Psychological - Frequent exposure to emergency situations, trauma, grief and death; constant public contact, decision making and concentration, occasional weekend/night work and travel; Environmental -Constant exposure to noise, frequent exposure to dust, cold, heat and hazardous materials. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 5/6/2024 11:59:00 PM
Apr 23, 2024
Full Time
Introduction This examination is being given to fill one vacancy in the Behavioral Health Services department and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Interviews and/or participates in counseling sessions. Assists outreach clinical staff and other mental health clinical staff in linking clients with resources. Learns to lead activity groups and prevocational groups in a day treatment setting. Utilizes appropriate community agencies for referral of clients. Learns to assist mental health clients in non-traditional settings such as community shelters, outreach programs, etc. Verbally translates routine reports and correspondence; maintains client records. Participates in in-service classes and training courses. Participates in staff meetings. Does related or other work as required. MINIMUM QUALIFICATIONS Experience : Fluent in reading, writing and speaking designated language. License : Possession of a valid California driver's license. KNOWLEDGE Basic concepts of mental illness, mental health and substance abuse; techniques of dealing with the emotionally disabled individual; language mechanics; public relations techniques; basic interviewing principles and practices. ABILITY Communicate clearly; understand and carefully follow oral and written instruction; interpret instructions/policies to clients or others in a comprehensive manner; learn to develop and maintain the confidence and cooperation of clients; establish and maintain trusting and professional relationships with the clients or others; maintain accurate records and prepare reports; fluently speak, read and write the English language; fluently speak, read and write a second language in order to provide service to clients and support clinical staff; learn about various mental health programs and procedures. PHYSICAL/MENTAL REQUIREMENTS Mobility -Position may require sitting, standing, running, and stooping; Lifting - Frequent lifting of 5 to 30 pounds; occasional lifting of over 30 pounds; occasional restraint, lifting/turning of heavy objects or people; Visual - Frequent need for overall vision, hand/eye coordination and reading/close up work; frequent need for color perception, depth perception and field of vision; Dexterity - Constant holding and writing; frequent reaching, grasping and repetitive motion; frequent operation of a keyboard; Hearing/Talking - Constant hearing of normal speech, telephone and radio; constant talking face to face and on the telephone; Emotional/Psychological - Frequent exposure to emergency situations, trauma, grief and death; constant public contact, decision making and concentration, occasional weekend/night work and travel; Environmental -Constant exposure to noise, frequent exposure to dust, cold, heat and hazardous materials. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000.The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 5/6/2024 11:59:00 PM
Introduction This examination is being given to fill one part-time vacancy in the Behavioral Health Services department and to establish an eligible pool to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Interviews and/or participates in counseling sessions. Assists outreach clinical staff and other mental health clinical staff in linking clients with resources. Learns to lead activity groups and prevocational groups in a day treatment setting. Utilizes appropriate community agencies for referral of clients. Learns to assist mental health clients in non-traditional settings such as community shelters, outreach programs, etc. Verbally translates routine reports and correspondence; maintains client records. Participates in in-service classes and training courses. Participates in staff meetings. Does related or other work as required. MINIMUM QUALIFICATIONS Experience : Fluent in reading, writing and speaking designated language. License : Possession of a valid California driver's license. KNOWLEDGE Basic concepts of mental illness, mental health and substance abuse; techniques of dealing with the emotionally disabled individual; language mechanics; public relations techniques; basic interviewing principles and practices. ABILITY Communicate clearly; understand and carefully follow oral and written instruction; interpret instructions/policies to clients or others in a comprehensive manner; learn to develop and maintain the confidence and cooperation of clients; establish and maintain trusting and professional relationships with the clients or others; maintain accurate records and prepare reports; fluently speak, read and write the English language; fluently speak, read and write a second language in order to provide service to clients and support clinical staff; learn about various mental health programs and procedures. PHYSICAL/MENTAL REQUIREMENTS Mobility -Position may require sitting, standing, running, and stooping; Lifting - Frequent lifting of 5 to 30 pounds; occasional lifting of over 30 pounds; occasional restraint, lifting/turning of heavy objects or people; Visual - Frequent need for overall vision, hand/eye coordination and reading/close up work; frequent need for color perception, depth perception and field of vision; Dexterity - Constant holding and writing; frequent reaching, grasping and repetitive motion; frequent operation of a keyboard; Hearing/Talking - Constant hearing of normal speech, telephone and radio; constant talking face to face and on the telephone; Emotional/Psychological - Frequent exposure to emergency situations, trauma, grief and death; constant public contact, decision making and concentration, occasional weekend/night work and travel; Environmental -Constant exposure to noise, frequent exposure to dust, cold, heat and hazardous materials. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
Apr 23, 2024
Part Time
Introduction This examination is being given to fill one part-time vacancy in the Behavioral Health Services department and to establish an eligible pool to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Interviews and/or participates in counseling sessions. Assists outreach clinical staff and other mental health clinical staff in linking clients with resources. Learns to lead activity groups and prevocational groups in a day treatment setting. Utilizes appropriate community agencies for referral of clients. Learns to assist mental health clients in non-traditional settings such as community shelters, outreach programs, etc. Verbally translates routine reports and correspondence; maintains client records. Participates in in-service classes and training courses. Participates in staff meetings. Does related or other work as required. MINIMUM QUALIFICATIONS Experience : Fluent in reading, writing and speaking designated language. License : Possession of a valid California driver's license. KNOWLEDGE Basic concepts of mental illness, mental health and substance abuse; techniques of dealing with the emotionally disabled individual; language mechanics; public relations techniques; basic interviewing principles and practices. ABILITY Communicate clearly; understand and carefully follow oral and written instruction; interpret instructions/policies to clients or others in a comprehensive manner; learn to develop and maintain the confidence and cooperation of clients; establish and maintain trusting and professional relationships with the clients or others; maintain accurate records and prepare reports; fluently speak, read and write the English language; fluently speak, read and write a second language in order to provide service to clients and support clinical staff; learn about various mental health programs and procedures. PHYSICAL/MENTAL REQUIREMENTS Mobility -Position may require sitting, standing, running, and stooping; Lifting - Frequent lifting of 5 to 30 pounds; occasional lifting of over 30 pounds; occasional restraint, lifting/turning of heavy objects or people; Visual - Frequent need for overall vision, hand/eye coordination and reading/close up work; frequent need for color perception, depth perception and field of vision; Dexterity - Constant holding and writing; frequent reaching, grasping and repetitive motion; frequent operation of a keyboard; Hearing/Talking - Constant hearing of normal speech, telephone and radio; constant talking face to face and on the telephone; Emotional/Psychological - Frequent exposure to emergency situations, trauma, grief and death; constant public contact, decision making and concentration, occasional weekend/night work and travel; Environmental -Constant exposure to noise, frequent exposure to dust, cold, heat and hazardous materials. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Part-Time Employee Benefits: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: www.sjgov.org/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. ( The County assumes no responsibility for mailed applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Continuous
TULARE COUNTY HHSA
Visalia, California, United States
The Tulare County Health & Human Services Agency is actively recruiting for the position of Mental Health Clinical Supervisor. This position is responsible for planning, organizing, and directing the activities of multiple licensed and/or unlicensed team members. The Mental Health Clinical Supervisor reports to the Mental Health Clinical Services Manager. This recruitment will establish an employment list to fill immediate and future vacancies throughout Tulare County’s Mental Health Branch. The Mental Health Clinical Supervisor must understand diverse community needs, especially of underserved groups, and will establish working relationships with administrative personnel and staff within community-based organizations that include but are not limited to hospitals, clinics, and wellness centers. The successful incumbent may assist the administration in policy, procedure, and protocol development and implementation and have a working knowledge of general principles of public assistance policies and programs. The successful candidate must have effective organizational and time management skills and techniques. Additional responsibilities include reviewing records and information related to the delivery of care to individuals and families to ensure compliance with federal, state, and county regulations relating to standards of care and billing requirements, as well as performing a variety of assignments related to quality assurance and/or community-based crisis response programs. The Mental Health Branch is dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of the community. We are committed to promoting mental health as a critical part of overall wellness, including prevention services for all; early identification and intervention for those at risk; integrated care, services, and supports for those who need it; and recovery as the goal. Services include assessments, clinical and rehabilitative services, case management, peer support, and medication services within a wellness and recovery model. Candidates accepting one of these positions may qualify to apply for a loan repayment of up to $30,000 for a two-year work commitment and providing direct client care in a qualified facility. For more information on the loan repayment program, visit https://hcai.ca.gov/loans-scholarships-grants/loan-repayment/lmhspep/ . Typical Duties May serve as liaison to community based organizations; hospitals, clinics, wellness centers, and other community agencies Provide leadership within a multi-disciplinary team inclusive of administrative staff, QI/QA, E.H.R., service providers, division managers, deputy directors, and others Provide input to administration to resolve problems and to improve services Interprets policy, reviews records and information related to the delivery of care to individuals and families to assure compliance with departmental and state policies, procedures, standards of care, and billing requirements Will be responsible to lead/facilitate meetings and train new staff May provide clinical supervision to associate-level clinicians in accordance with BBS standards May assist administration in policy, procedure, and protocol development and implementation May conduct special studies, prepare reports, or oversee projects under the direction of management staff. Employment Standards Candidates must meet the qualifications listed below by the application deadline . Completion of master’s degree in one of the following areas: social work; marriage, family, and child counseling; marital and family therapy; psychology; clinical psychology; or counseling psychology, obtained from an accredited school, college, or university Two years of experience as a Licensed Social Worker or Licensed Mental Health Clinician Possession of a valid Licensed Clinical Social Worker (LCWS), Licensed Professional Clinical Counselor (LPCC), or Marriage and Family Therapy (MFT) license issued by the State of California, Board of Behavioral Sciences Possession of, or ability to obtain an appropriate, valid California driver's license. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position, candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007, and in a qualified repayment plan are eligible. For more information, you are encouraged to speak with your student loan servicer or visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service . **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 7 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision andlife).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Tulare County Health & Human Services Agency is actively recruiting for the position of Mental Health Clinical Supervisor. This position is responsible for planning, organizing, and directing the activities of multiple licensed and/or unlicensed team members. The Mental Health Clinical Supervisor reports to the Mental Health Clinical Services Manager. This recruitment will establish an employment list to fill immediate and future vacancies throughout Tulare County’s Mental Health Branch. The Mental Health Clinical Supervisor must understand diverse community needs, especially of underserved groups, and will establish working relationships with administrative personnel and staff within community-based organizations that include but are not limited to hospitals, clinics, and wellness centers. The successful incumbent may assist the administration in policy, procedure, and protocol development and implementation and have a working knowledge of general principles of public assistance policies and programs. The successful candidate must have effective organizational and time management skills and techniques. Additional responsibilities include reviewing records and information related to the delivery of care to individuals and families to ensure compliance with federal, state, and county regulations relating to standards of care and billing requirements, as well as performing a variety of assignments related to quality assurance and/or community-based crisis response programs. The Mental Health Branch is dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of the community. We are committed to promoting mental health as a critical part of overall wellness, including prevention services for all; early identification and intervention for those at risk; integrated care, services, and supports for those who need it; and recovery as the goal. Services include assessments, clinical and rehabilitative services, case management, peer support, and medication services within a wellness and recovery model. Candidates accepting one of these positions may qualify to apply for a loan repayment of up to $30,000 for a two-year work commitment and providing direct client care in a qualified facility. For more information on the loan repayment program, visit https://hcai.ca.gov/loans-scholarships-grants/loan-repayment/lmhspep/ . Typical Duties May serve as liaison to community based organizations; hospitals, clinics, wellness centers, and other community agencies Provide leadership within a multi-disciplinary team inclusive of administrative staff, QI/QA, E.H.R., service providers, division managers, deputy directors, and others Provide input to administration to resolve problems and to improve services Interprets policy, reviews records and information related to the delivery of care to individuals and families to assure compliance with departmental and state policies, procedures, standards of care, and billing requirements Will be responsible to lead/facilitate meetings and train new staff May provide clinical supervision to associate-level clinicians in accordance with BBS standards May assist administration in policy, procedure, and protocol development and implementation May conduct special studies, prepare reports, or oversee projects under the direction of management staff. Employment Standards Candidates must meet the qualifications listed below by the application deadline . Completion of master’s degree in one of the following areas: social work; marriage, family, and child counseling; marital and family therapy; psychology; clinical psychology; or counseling psychology, obtained from an accredited school, college, or university Two years of experience as a Licensed Social Worker or Licensed Mental Health Clinician Possession of a valid Licensed Clinical Social Worker (LCWS), Licensed Professional Clinical Counselor (LPCC), or Marriage and Family Therapy (MFT) license issued by the State of California, Board of Behavioral Sciences Possession of, or ability to obtain an appropriate, valid California driver's license. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position, candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007, and in a qualified repayment plan are eligible. For more information, you are encouraged to speak with your student loan servicer or visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service . **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 7 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision andlife).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
TULARE COUNTY HHSA
Visalia, California, United States
This is a Continuous recruitment and can close at any time without notice. The Tulare County Health & Human Services Agency (HHSA) is recruiting for an Extra Help Physical Therapist Assistant to join the Public Health Branch. This position will assist in providing therapy treatments to children with physical disabilities as assigned by the Licensed Physical Therapist. This recruitment will establish an employment list in order to fill immediate and future vacancies. The Extra Help Physical Therapist Assistant will assist with treatment documentation and carry out the physical therapy plan as set forth by the Physical Therapist, and will assist in the overall general maintenance and organization of the therapy unit. The successful candidate will assist the Physical Therapist in teaching mobility skills, positioning, and functional activities to the child, parents, and caregivers, and help parents and caregivers understand the best ways to care for physically disabled children. Candidates accepting one of these positions may be eligible for a loan repayment of up to $10,000 in exchange for a 12-month service obligation practicing and providing direct patient care in an underserved community. For more information on the loan repayment program, visit: https://hcai.ca.gov/loans-scholarships-grants/loan-repayment/bsnlrp/. Typical Duties Key Responsibilities Use tact and understanding in dealing with patients, families, and caregivers Cooperate with other professional and paraprofessional staff to ensure coordinated patient care and training Assist with preparation of accurate, concise, treatment and care coordination notes Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Equivalent to completion of the twelfth grade, and completion of a physical therapist assistant education program approved by the State of California Physical Therapy Board. Possession of Physical Therapist Assistant license issued by the State of California Physical Therapy Board. Additional Information Conditions of Employment Possession of, or ability to obtain, an appropriate, valid California driver's license. Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted. Some job classes may also require a physical exam. Student Loan Forgiveness This is a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation . **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Apr 23, 2024
Variable Shift
This is a Continuous recruitment and can close at any time without notice. The Tulare County Health & Human Services Agency (HHSA) is recruiting for an Extra Help Physical Therapist Assistant to join the Public Health Branch. This position will assist in providing therapy treatments to children with physical disabilities as assigned by the Licensed Physical Therapist. This recruitment will establish an employment list in order to fill immediate and future vacancies. The Extra Help Physical Therapist Assistant will assist with treatment documentation and carry out the physical therapy plan as set forth by the Physical Therapist, and will assist in the overall general maintenance and organization of the therapy unit. The successful candidate will assist the Physical Therapist in teaching mobility skills, positioning, and functional activities to the child, parents, and caregivers, and help parents and caregivers understand the best ways to care for physically disabled children. Candidates accepting one of these positions may be eligible for a loan repayment of up to $10,000 in exchange for a 12-month service obligation practicing and providing direct patient care in an underserved community. For more information on the loan repayment program, visit: https://hcai.ca.gov/loans-scholarships-grants/loan-repayment/bsnlrp/. Typical Duties Key Responsibilities Use tact and understanding in dealing with patients, families, and caregivers Cooperate with other professional and paraprofessional staff to ensure coordinated patient care and training Assist with preparation of accurate, concise, treatment and care coordination notes Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Equivalent to completion of the twelfth grade, and completion of a physical therapist assistant education program approved by the State of California Physical Therapy Board. Possession of Physical Therapist Assistant license issued by the State of California Physical Therapy Board. Additional Information Conditions of Employment Possession of, or ability to obtain, an appropriate, valid California driver's license. Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted. Some job classes may also require a physical exam. Student Loan Forgiveness This is a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation . **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Department of Transportation (Caltrans) - Planning & Modal Program Management (PM²) Division
Orange County, California, United States
Job Description and Duties Under the direction of the Office Chief of Transportation Planning, a Supervising Transportation Planner, the Associate Governmental Program Analyst (AGPA) is responsible for the administrative functions of the Division of Planning & Local Assistance including providing assistance to the Deputy District Director (DDD) of Planning and Local Assistance, personnel and business management, procurement of office needs, budget formulation and execution, customer service, and administrative services. Duties involve coordinating directly with Division executive, management, and rank & file staff, Headquarters, District Budgets, vendors, and external partners in a professional and timely manner. On-site work in addition to remote is required for this position. PARF# 12-4-234 JC-425902 Eligibility for hire may be determined by your score on the Associate Governmental Program Analyst Exam. For those who do not have current eligibility (e.g. transfer, permissive reinstatement or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. The Associate Governmental Program Analyst Exam is located here: https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=9PB04 T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. You will find additional information about the job in the Duty Statement . Working Conditions Position located in Santa Ana, Orange County Multiple positions may be filled from this recruitment. While at their base of operation, employee will work in a climate-controlled office under artificial light. Employee may work at workstations within shared cubicles. Employee may be required to travel and attend meetings outside the district office in-state. The work will occur in an office and field environment. While performing the duties and responsibilities, the employee may be exposed to loud noise, electricity, moving mechanical parts, varying weather conditions, and other related conditions and situations. The employee may also be required to operate various office business machines and electronic devices. This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425902 Position #(s): 912-825-5393-XXX Working Title: Executive Liaison & Administrative Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Department Information Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment. Caltrans Vision: A brighter future for all through a world-class transportation network. The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. Department Website: www.dot.ca.gov Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity Special Requirements Please submit with your application materials a Statement of Qualifications (SOQ) which should discuss how your education, training, experience, and skills make you well-qualified to successfully carry out the duties of this position. Resumes, cover letters, and other materials will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. The SOQ should be limited to 1 page single-spaced with 12-point font. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Here is a list of evaluation agencies: https://www.naces.org/members . Please redact birthdates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Transportation Attn: Caltrans DHR Contact JC-425902 1750 E. 4th Street, 1st Floor Santa Ana , CA 92705 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Transportation Caltrans DHR Contact JC-425902 1750 E. 4th Street, 1st Floor Santa Ana , CA 92705 Closed on weekends and State holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Click HERE to view the Benefits Summary for Civil Service Employees in the State of California. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Michael Aguirre (279) 234-2369 Michael.Aguirre@dot.ca.gov Hiring Unit Contact: Irene Hou (424) 413-1165 Irene.Hou@dot.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Caltrans EEO Office (844) 368-3367 Ask.eeo@dot.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Important Application Instructions: The State application (STD. 678) is required and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-425902), PARF# 12-4-234 and title of the position (Associate Governmental Program Analyst) must be included on the STD. 678 form. Electronic applications through your CalCareers account are highly recommended and encouraged. Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position. NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Survey: Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. https://www.surveymonkey.com/r/HMQ7LDR https://youtu.be/oC9wIp8QalI Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/1/2024
Apr 23, 2024
Full Time
Job Description and Duties Under the direction of the Office Chief of Transportation Planning, a Supervising Transportation Planner, the Associate Governmental Program Analyst (AGPA) is responsible for the administrative functions of the Division of Planning & Local Assistance including providing assistance to the Deputy District Director (DDD) of Planning and Local Assistance, personnel and business management, procurement of office needs, budget formulation and execution, customer service, and administrative services. Duties involve coordinating directly with Division executive, management, and rank & file staff, Headquarters, District Budgets, vendors, and external partners in a professional and timely manner. On-site work in addition to remote is required for this position. PARF# 12-4-234 JC-425902 Eligibility for hire may be determined by your score on the Associate Governmental Program Analyst Exam. For those who do not have current eligibility (e.g. transfer, permissive reinstatement or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. The Associate Governmental Program Analyst Exam is located here: https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=9PB04 T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. You will find additional information about the job in the Duty Statement . Working Conditions Position located in Santa Ana, Orange County Multiple positions may be filled from this recruitment. While at their base of operation, employee will work in a climate-controlled office under artificial light. Employee may work at workstations within shared cubicles. Employee may be required to travel and attend meetings outside the district office in-state. The work will occur in an office and field environment. While performing the duties and responsibilities, the employee may be exposed to loud noise, electricity, moving mechanical parts, varying weather conditions, and other related conditions and situations. The employee may also be required to operate various office business machines and electronic devices. This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425902 Position #(s): 912-825-5393-XXX Working Title: Executive Liaison & Administrative Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Department Information Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment. Caltrans Vision: A brighter future for all through a world-class transportation network. The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. Department Website: www.dot.ca.gov Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity Special Requirements Please submit with your application materials a Statement of Qualifications (SOQ) which should discuss how your education, training, experience, and skills make you well-qualified to successfully carry out the duties of this position. Resumes, cover letters, and other materials will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. The SOQ should be limited to 1 page single-spaced with 12-point font. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Here is a list of evaluation agencies: https://www.naces.org/members . Please redact birthdates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Transportation Attn: Caltrans DHR Contact JC-425902 1750 E. 4th Street, 1st Floor Santa Ana , CA 92705 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Transportation Caltrans DHR Contact JC-425902 1750 E. 4th Street, 1st Floor Santa Ana , CA 92705 Closed on weekends and State holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Click HERE to view the Benefits Summary for Civil Service Employees in the State of California. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Michael Aguirre (279) 234-2369 Michael.Aguirre@dot.ca.gov Hiring Unit Contact: Irene Hou (424) 413-1165 Irene.Hou@dot.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Caltrans EEO Office (844) 368-3367 Ask.eeo@dot.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Important Application Instructions: The State application (STD. 678) is required and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-425902), PARF# 12-4-234 and title of the position (Associate Governmental Program Analyst) must be included on the STD. 678 form. Electronic applications through your CalCareers account are highly recommended and encouraged. Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position. NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Survey: Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. https://www.surveymonkey.com/r/HMQ7LDR https://youtu.be/oC9wIp8QalI Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/1/2024
New York State Office of Parks, Recreation & Historic Preservation
Albany, New York, United States
Minimum Qualifications This title is part of the New York State Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, or 55b/c, candidates must meet the Non-Competitive Qualifications. For appointment to an Office Assistant 2, you must have: • One year of clerical experience. Competitive Minimum Qualifications : You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 70.1 or 70.4 of the Civil Service Law. For 70.1 or 70.4 transfer to an Office Assistant 2, salary grade (SG)-09, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov) Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. 55-b/c: This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov) Duties Description The NYS Office of Parks, Recreation and Historic Preservation (OPRHP) is a state agency that is responsible for the care and management of 180 parks and 35 state historic sites. We have an exciting opportunity for an Office Assistant 2 in our Labor Relations Unit within the Bureau of Human Resources. If you have good computer skills, are organized, you are good communicator, and want to work with a great group of professionals, then come JOIN OUR TEAM! • Perform clerical tasks as assigned to support the Employee Relations Bureau • Case Tracking and Filing - (Grievance, Discipline, EHS, Counseling, Probationary Terminations, Seasonal Terminations, Inspector General investigations) o Updates to electronic tracking systems to reflect recently completed work. • Perform routine processing activities, including scanning, copying, and checking forms and documents for completeness and accuracy. • Answer questions from and provide information to various parties regarding Bureau activities and refer inquiries as necessary. • Standard Letter Drafts • Employee Organizational Leave (EOL) Review and Approval • Responsible for tracking and ordering of supplies • Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications. • Write responses to correspondence. • Review forms and applications and make appropriate determinations. • Open and distribute mail on a daily basis including e-mail and other forms of correspondence and communications. • Inventory and perform basic cleaning and maintenance on office machines and equipment as needed. Additional Comments Operational Needs: Ability to communicate with diverse individuals effectively and appropriately on varying levels, both within an agency and as well as outside organizations • Experience with MS Excel and Word and ability to learn new computer applications. • Ability to manage multiple priorities. • Ability to think and work independently as well as learn new things and to adjust to change. • Ability to assess a problem or situation and provide logical solutions as well as make fact - based decisions with little supervision. • Ability to stay focused on work and complete assignments in a highly dynamic environment. BENEFITS: Generous benefits package, worth approximately 65% of salary, including: • Vacation, Sick, Personal Leave and Holiday for a total of 44 days (13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays) • Health Care Benefits: • Eligible employees and dependents can pick from a variety of affordable health insurance programs • Family dental and vision benefits at no additional cost Additional Benefits: • New York State Employees’ Retirement System (ERS) Membership • NYS Deferred Compensation • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds • Public Service Loan Forgiveness (PSLF) • Paid Parental / Family Leave Learn more about our benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Some positions may require additional credentials or a background check to verify your identity. Closing Date/Time: 05/07/24
Apr 23, 2024
Full Time
Minimum Qualifications This title is part of the New York State Hiring for Emergency Limited Placement Statewide Program (NY HELPS). To be considered for appointment through NY HELPS, or 55b/c, candidates must meet the Non-Competitive Qualifications. For appointment to an Office Assistant 2, you must have: • One year of clerical experience. Competitive Minimum Qualifications : You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 70.1 or 70.4 of the Civil Service Law. For 70.1 or 70.4 transfer to an Office Assistant 2, salary grade (SG)-09, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov) Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. 55-b/c: This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov) Duties Description The NYS Office of Parks, Recreation and Historic Preservation (OPRHP) is a state agency that is responsible for the care and management of 180 parks and 35 state historic sites. We have an exciting opportunity for an Office Assistant 2 in our Labor Relations Unit within the Bureau of Human Resources. If you have good computer skills, are organized, you are good communicator, and want to work with a great group of professionals, then come JOIN OUR TEAM! • Perform clerical tasks as assigned to support the Employee Relations Bureau • Case Tracking and Filing - (Grievance, Discipline, EHS, Counseling, Probationary Terminations, Seasonal Terminations, Inspector General investigations) o Updates to electronic tracking systems to reflect recently completed work. • Perform routine processing activities, including scanning, copying, and checking forms and documents for completeness and accuracy. • Answer questions from and provide information to various parties regarding Bureau activities and refer inquiries as necessary. • Standard Letter Drafts • Employee Organizational Leave (EOL) Review and Approval • Responsible for tracking and ordering of supplies • Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications. • Write responses to correspondence. • Review forms and applications and make appropriate determinations. • Open and distribute mail on a daily basis including e-mail and other forms of correspondence and communications. • Inventory and perform basic cleaning and maintenance on office machines and equipment as needed. Additional Comments Operational Needs: Ability to communicate with diverse individuals effectively and appropriately on varying levels, both within an agency and as well as outside organizations • Experience with MS Excel and Word and ability to learn new computer applications. • Ability to manage multiple priorities. • Ability to think and work independently as well as learn new things and to adjust to change. • Ability to assess a problem or situation and provide logical solutions as well as make fact - based decisions with little supervision. • Ability to stay focused on work and complete assignments in a highly dynamic environment. BENEFITS: Generous benefits package, worth approximately 65% of salary, including: • Vacation, Sick, Personal Leave and Holiday for a total of 44 days (13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays) • Health Care Benefits: • Eligible employees and dependents can pick from a variety of affordable health insurance programs • Family dental and vision benefits at no additional cost Additional Benefits: • New York State Employees’ Retirement System (ERS) Membership • NYS Deferred Compensation • Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds • Public Service Loan Forgiveness (PSLF) • Paid Parental / Family Leave Learn more about our benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Some positions may require additional credentials or a background check to verify your identity. Closing Date/Time: 05/07/24
State of Missouri
Jefferson City, Missouri, United States
Taxation Division - Income Tax Bureau - Correspondence Section Customer Service Supervisor Annual Salary $41,753.28 HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: The staff is very knowledgeable, the work is rewarding and each day brings something new. This position will allow you to utilize your technical and professional skills. Responsible for overseeing the individual income tax protest unit and ensuring the Department delivers the highest level of customer service possible. The individual income tax protest unit is responsible for reviewing protest correspondence submitted by a taxpayer after receiving the Assessment Notice, they follow statutory guidelines, and adjust accounts accordingly. This position will write final decision letters if the protest is unsatisfactory with the taxpayer. This position also reviews fiscal notes and replies to them in a timely manner in regards to the Department's standing. This position also assists the Customer Service Manager with overseeing the individual income tax, property tax credit and corporate tax correspondence units. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Review team member leave requests and timesheets in Leave track Review daily jobs to ensure there are no issues to address Update Daily Tracking spreadsheets for section Create and review bugs Review legislation changes and forward to manager for review Work new emails received Assign new work to unit Work any assigned projects Communicate professionally with all internal and external customers by telephone, email, letter and in person Update job knowledge by participating in educational opportunities such as Mo Learning classes along with department offered courses Communicate job expectations to team and assist when team members have questions Prepare all necessary section reports Any addition duties, as assigned PLEASE DIRECT ANY QUESTIONGS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all. The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-06
Apr 23, 2024
Full Time
Taxation Division - Income Tax Bureau - Correspondence Section Customer Service Supervisor Annual Salary $41,753.28 HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: The staff is very knowledgeable, the work is rewarding and each day brings something new. This position will allow you to utilize your technical and professional skills. Responsible for overseeing the individual income tax protest unit and ensuring the Department delivers the highest level of customer service possible. The individual income tax protest unit is responsible for reviewing protest correspondence submitted by a taxpayer after receiving the Assessment Notice, they follow statutory guidelines, and adjust accounts accordingly. This position will write final decision letters if the protest is unsatisfactory with the taxpayer. This position also reviews fiscal notes and replies to them in a timely manner in regards to the Department's standing. This position also assists the Customer Service Manager with overseeing the individual income tax, property tax credit and corporate tax correspondence units. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: This description may not include all of the duties, knowledge, skills, or abilities associated with this position. Review team member leave requests and timesheets in Leave track Review daily jobs to ensure there are no issues to address Update Daily Tracking spreadsheets for section Create and review bugs Review legislation changes and forward to manager for review Work new emails received Assign new work to unit Work any assigned projects Communicate professionally with all internal and external customers by telephone, email, letter and in person Update job knowledge by participating in educational opportunities such as Mo Learning classes along with department offered courses Communicate job expectations to team and assist when team members have questions Prepare all necessary section reports Any addition duties, as assigned PLEASE DIRECT ANY QUESTIONGS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all. The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-06
State of Missouri
Jefferson City, Missouri, United States
Customer Service Supervisor Business Tax Bureau - Correspondence & Local Tax Unit Department of Revenue Annual Salary: $34,995.36 Location: 301 W. High Street, Jefferson City, MO DOR's Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: The staff is very knowledgeable, the work is rewarding and each day brings something new. This position will allow you to utilize your technical and professional skills. Responsible for overseeing the Local Tax Unit and ensuring the department delivers the highest level of customer service possible. The Local Tax Unit is responsible for reviewing local ordinances to ensure they follow statutory guidelines, the completion of quarterly and sales tax holiday rate changes, reviewing and distributing local sales and use taxes, the collection and distribution of E-911 and monthly subscriber fees, monitoring the collection of medical marijuana money, and the posting of taxable sales reports. This position also assists the Customer Service Manager with overseeing the Withholding tax and Sales/Use tax correspondence units. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: This description may not include all of the duties, knowledge, skills, or abilities associated with this title. Review team member leave requests and timesheets in Leavetrack Review daily jobs to ensure there are no issues to address Update Daily Tracking spreadsheets for section Create and review bugs Review any distribution issues that have occurred Review any rate issues that have occurred Review new ordinances for accuracy and forward to supervisor for review Work new emails received Assign new work to unit Work any assigned projects Communicate professionally with all internal and external customers by telephone, email, letter and in person Update job knowledge by participating in educational opportunities such as Mo Learning classes along with department offered courses Communicate job expectations to team and assist when team members have questions Prepare all necessary section reports Any addition duties, as assigned CORE COMPENTENCIES NEEDED: Analytical/ Strategic Thinking Computer Literacy Strong Communication Efficient Process Management Customer Service Self-directed Team Building Skills Performance Coaching Techniques Strong Decision Making Skills QUALIFICATIONS: 5-7 years of relevant customer service experience and 2-4 years of supervisory experience. Knowledge and understanding of Sales/Use and Withholding Tax policies and procedures. Professional or technical experience in statute interpretation. Considerable knowledge of the principles and techniques of effective management, supervision and organization. Preferred candidate with knowledge and understanding of Taxation policies and procedures, and must have the ability to communicate clearly and concisely with Department team members and the citizens of Missouri. PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-02
Apr 23, 2024
Full Time
Customer Service Supervisor Business Tax Bureau - Correspondence & Local Tax Unit Department of Revenue Annual Salary: $34,995.36 Location: 301 W. High Street, Jefferson City, MO DOR's Vision: To provide every customer the best experience every time. HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION: The staff is very knowledgeable, the work is rewarding and each day brings something new. This position will allow you to utilize your technical and professional skills. Responsible for overseeing the Local Tax Unit and ensuring the department delivers the highest level of customer service possible. The Local Tax Unit is responsible for reviewing local ordinances to ensure they follow statutory guidelines, the completion of quarterly and sales tax holiday rate changes, reviewing and distributing local sales and use taxes, the collection and distribution of E-911 and monthly subscriber fees, monitoring the collection of medical marijuana money, and the posting of taxable sales reports. This position also assists the Customer Service Manager with overseeing the Withholding tax and Sales/Use tax correspondence units. DUTIES PERFORMED TO SUPPORT THE DEPARTMENT'S VISION: This description may not include all of the duties, knowledge, skills, or abilities associated with this title. Review team member leave requests and timesheets in Leavetrack Review daily jobs to ensure there are no issues to address Update Daily Tracking spreadsheets for section Create and review bugs Review any distribution issues that have occurred Review any rate issues that have occurred Review new ordinances for accuracy and forward to supervisor for review Work new emails received Assign new work to unit Work any assigned projects Communicate professionally with all internal and external customers by telephone, email, letter and in person Update job knowledge by participating in educational opportunities such as Mo Learning classes along with department offered courses Communicate job expectations to team and assist when team members have questions Prepare all necessary section reports Any addition duties, as assigned CORE COMPENTENCIES NEEDED: Analytical/ Strategic Thinking Computer Literacy Strong Communication Efficient Process Management Customer Service Self-directed Team Building Skills Performance Coaching Techniques Strong Decision Making Skills QUALIFICATIONS: 5-7 years of relevant customer service experience and 2-4 years of supervisory experience. Knowledge and understanding of Sales/Use and Withholding Tax policies and procedures. Professional or technical experience in statute interpretation. Considerable knowledge of the principles and techniques of effective management, supervision and organization. Preferred candidate with knowledge and understanding of Taxation policies and procedures, and must have the ability to communicate clearly and concisely with Department team members and the citizens of Missouri. PLEASE DIRECT ANY QUESTIONS ABOUT THIS POSITION TO: The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291. We celebrate diversity and are committed to creating an inclusive environment for all employees The State of Missouri is an equal opportunity employer. Closing Date/Time: 2024-05-02
State of Missouri
St. Louis, Missouri, United States
Support Coordinator Supervisor *Typical working hours: 8:00 AM to 5:00 PM, Monday through Friday.* Hybrid Work Schedules/Flexible Schedules/No On-call Job Location: This position will be domiciled in the XXXXXXXX region. Why you'll love this position The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . Role Description This position supervises, manages and leads a Support Coordination Team to support individuals with intellectual and developmental disability. The Support Coordination Supervisor evaluates, mentors, and trains Support Coordinators, and other ancillary staff as assigned, in order to meet our Missouri Support Coordination Core Competencies , State Plan Requirements, and Medicaid Waiver Assurances. The Support Coordinator Supervisor will also work directly with individuals, families, and other agencies to address and solve problems as they arise. Typical Qualifications Bachelor's degree and 2 -- 4 years of relevant experience. (Bachelor's degree is required per the TCM State Plan found at this link https://manuals.momed.com/collections/collection_tac942611/print.pdf page 8 and 9) Knowledge, skills & abilities Knowledge of the principles and techniques of supervision in the area of Support Coordination. Knowledge of Medicaid Waivers, other local funding sources, and community resources. Ability to plan, implement, evaluate, and/or monitor strategies for the improvement and delivery of effective Support Coordination Services. Ability to administer disciplinary action as necessary. What you'll do Supervise, manage, and lead the Support Coordination Team . Provide guidance and resources to the Support Coordination Team to identify solutions when problems arise. Organize caseloads in an effort to assure equitable caseload distribution. Facilitate team meetings and support the SCIII to facilitate meetings, as needed. Fill Support Coordination Team vacancies by conducting interviews, selecting appropriate candidates, and overseeing the Support Coordination Onboarding Process. Recommend and conduct training for staff of new processes and enhancements and conducts new employee training. Monitor personnel issues with staff, address sick leave, annual leave, tardiness, and overall work performance. Review, submit, and approve all timesheets by established deadlines. Foster an open environment for the exchange of ideas by being open to differing opinions and ideas. Make timely and consistent decisions and communicate those to staff in a clear manner. Completes quality assurance tasks to ensure Missouri Support Coordination Core Competencies, State Plan Requirements, and Medicaid Waiver Assurances are met. Monitor employee assignments to ensure accuracy, completeness, timeliness, and compliance with CSRs, DORs, Division Directives, and Division Guidelines. Review and track completion of pertinent documents and logging related to Targeted Case Management (TCM) and Medicaid Waiver services including, but not limited to, Individual Support Plans (ISP), ISP Monitoring, individual log notes, Level of Care Assessments, and Health Risk Screenings. Review of Utilization Review (UR) packets and/or budget authorizations before approving or submitting to UR and/or Regional Office Director for approval. Complete the Monthly SC Supervisor Report to document team performance throughout the year and address situations that need to be improved in a timely fashion. Provides support to individual Support Coordinators and/or caseloads. Meet with individuals, families, and providers, to address issues, support a successful transition, observe Support Coordination services, and provide assistance to empower the planning team, as necessary. In the absence of the Support Coordinator, serve as a back up to manage a case load. Provide on the job coaching and mentoring by recognizing areas of strength, identifying areas for improvement, and developing individual action plans, as needed. Meet with each individual Support Coordination Team member at least monthly and record meetings in Engage tracking system Essential Functions Knowledge of DD/DMH vision, mission, and values. Follow Code of State Regulations (CSRs), Departmental Operating Regulations (DORs), Division Directives and Division Guidelines. Communicate verbally or in writing with individuals, providers, co-workers, and/or supervisors utilizing agency forms, computer programs and email as required. Knowledge of Microsoft Office, Cimor, and Adobe Acrobat. Adaptable to updated technology and programs. Read and follow directions. Must travel to/from individuals home, provider and community locations. Must maintain a valid driver's license. Attends work according to facility policies in order to ensure adequate staff coverage. To Apply: Upload a cover letter, resume, college transcript, and three professional letters of reference. Complete information must be provided for your request to be considered . Documentation supporting your eligibility (transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you have any questions about this position, please email/call Human Resources at: XXX-XX-XXXX, First.Last@dmh.mo.gov The State of Missouri is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-29
Apr 23, 2024
Full Time
Support Coordinator Supervisor *Typical working hours: 8:00 AM to 5:00 PM, Monday through Friday.* Hybrid Work Schedules/Flexible Schedules/No On-call Job Location: This position will be domiciled in the XXXXXXXX region. Why you'll love this position The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . Role Description This position supervises, manages and leads a Support Coordination Team to support individuals with intellectual and developmental disability. The Support Coordination Supervisor evaluates, mentors, and trains Support Coordinators, and other ancillary staff as assigned, in order to meet our Missouri Support Coordination Core Competencies , State Plan Requirements, and Medicaid Waiver Assurances. The Support Coordinator Supervisor will also work directly with individuals, families, and other agencies to address and solve problems as they arise. Typical Qualifications Bachelor's degree and 2 -- 4 years of relevant experience. (Bachelor's degree is required per the TCM State Plan found at this link https://manuals.momed.com/collections/collection_tac942611/print.pdf page 8 and 9) Knowledge, skills & abilities Knowledge of the principles and techniques of supervision in the area of Support Coordination. Knowledge of Medicaid Waivers, other local funding sources, and community resources. Ability to plan, implement, evaluate, and/or monitor strategies for the improvement and delivery of effective Support Coordination Services. Ability to administer disciplinary action as necessary. What you'll do Supervise, manage, and lead the Support Coordination Team . Provide guidance and resources to the Support Coordination Team to identify solutions when problems arise. Organize caseloads in an effort to assure equitable caseload distribution. Facilitate team meetings and support the SCIII to facilitate meetings, as needed. Fill Support Coordination Team vacancies by conducting interviews, selecting appropriate candidates, and overseeing the Support Coordination Onboarding Process. Recommend and conduct training for staff of new processes and enhancements and conducts new employee training. Monitor personnel issues with staff, address sick leave, annual leave, tardiness, and overall work performance. Review, submit, and approve all timesheets by established deadlines. Foster an open environment for the exchange of ideas by being open to differing opinions and ideas. Make timely and consistent decisions and communicate those to staff in a clear manner. Completes quality assurance tasks to ensure Missouri Support Coordination Core Competencies, State Plan Requirements, and Medicaid Waiver Assurances are met. Monitor employee assignments to ensure accuracy, completeness, timeliness, and compliance with CSRs, DORs, Division Directives, and Division Guidelines. Review and track completion of pertinent documents and logging related to Targeted Case Management (TCM) and Medicaid Waiver services including, but not limited to, Individual Support Plans (ISP), ISP Monitoring, individual log notes, Level of Care Assessments, and Health Risk Screenings. Review of Utilization Review (UR) packets and/or budget authorizations before approving or submitting to UR and/or Regional Office Director for approval. Complete the Monthly SC Supervisor Report to document team performance throughout the year and address situations that need to be improved in a timely fashion. Provides support to individual Support Coordinators and/or caseloads. Meet with individuals, families, and providers, to address issues, support a successful transition, observe Support Coordination services, and provide assistance to empower the planning team, as necessary. In the absence of the Support Coordinator, serve as a back up to manage a case load. Provide on the job coaching and mentoring by recognizing areas of strength, identifying areas for improvement, and developing individual action plans, as needed. Meet with each individual Support Coordination Team member at least monthly and record meetings in Engage tracking system Essential Functions Knowledge of DD/DMH vision, mission, and values. Follow Code of State Regulations (CSRs), Departmental Operating Regulations (DORs), Division Directives and Division Guidelines. Communicate verbally or in writing with individuals, providers, co-workers, and/or supervisors utilizing agency forms, computer programs and email as required. Knowledge of Microsoft Office, Cimor, and Adobe Acrobat. Adaptable to updated technology and programs. Read and follow directions. Must travel to/from individuals home, provider and community locations. Must maintain a valid driver's license. Attends work according to facility policies in order to ensure adequate staff coverage. To Apply: Upload a cover letter, resume, college transcript, and three professional letters of reference. Complete information must be provided for your request to be considered . Documentation supporting your eligibility (transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you have any questions about this position, please email/call Human Resources at: XXX-XX-XXXX, First.Last@dmh.mo.gov The State of Missouri is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-04-29
State of Missouri
St. Joseph, Missouri, United States
Why you'll love this position: Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today! What you'll do: This is professional and supervisory work in a treatment program for youth committed to the custody of the Missouri Division of Youth Services. This position assumes responsibility, together with staff, for the safety, personal conduct, care, and therapy of the youth in a group, implements group and individual treatment plans, maintains security in buildings, grounds, and other posts, and intervenes during emergencies or altercations to prevent escapes and gain physical control of youth. The following tasks are the responsibility of the Youth Services Supervisor: Assume a leadership role in directing, developing, monitoring and maintaining quality treatment services; provides direct supervision to the Youth Services Workers. Supervise, train, and evaluate staff members of the treatment teams; supervises staff in the treatment process, assists in training and career development activities, and includes counseling, appraisals, discipline, scheduling, etc. Conduct and participate in team, leadership, and performance meetings in accordance with policy/procedure; lead weekly youth group meetings. Serve as the "group leader" in guiding the group interaction process. Interact critically and constructively with staff members to develop and implement successful treatment techniques. Assist in the oversight of an outdoor program, instructs youth in outdoor skills, and evaluates the application of such skills in scheduled activities. Communicate with court and community-based staff regarding each youth's progress, placement plans, and family issues; prepares reports regarding youth's progress, adjustments, and related matters. Provide Awareness Supervision to youth, with responsibility for their safety, personal conduct, care, education, and therapy. Awareness Supervision is defined as the ability to see, be seen by, and to hear and be heard by youth at all times in order to be capable of swift, appropriate response. Intervene in youth medical emergencies defined as the ability to perform first-aid interventions for youth including, but not limited to Cardiopulmonary Resuscitation (CPR). Maintain security, including intervention and/or full participation in physical restraints of youth during emergencies or altercations to prevent escapes and gain physical control Keep staff informed of significant behavioral conditions known about an individual and/or the group. Ability to work a variety of shifts, weekends, holidays, and overtime; and the ability to maintain regular attendance and respond to crises situations. Transport and escort youth in everyday and emergency situations. Performs other tasks as assigned. All you will need for success: Qualifications: One or more years of experience as a higher level Youth Services Worker (Youth Specialist II) with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or high school equivalency. OR A Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following: Counseling, Criminal Justice, Education, Psychology, Sociology, or Social Work; and, One or more years of professional experience in the treatment of juveniles which involved group or individual counseling techniques. OR A Bachelor's degree and 1-3 years of youth treatment experience and/or relevant certification. (Substitutions may be allowed.) Special Requirements: Possession of a valid driver's license at all times (24 earned graduate credit hours from an accredited college or university in the specified areas may substitute for the required experience. Work experience in a residential treatment program which involved casework, group counseling, juvenile rehabilitation, probation and parole, and/or social work for youth {12-17 years of age} may substitute on a year-for-year basis for the required degree.) Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you experience an accessibility issue while applying at mocareers.mo.gov, please contact courtney.a.hall@dss.mo.gov or call 573-526-0416. If you have questions about this position please contact: hrc@dss.mo.gov . The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-05-07
Apr 23, 2024
Full Time
Why you'll love this position: Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today! What you'll do: This is professional and supervisory work in a treatment program for youth committed to the custody of the Missouri Division of Youth Services. This position assumes responsibility, together with staff, for the safety, personal conduct, care, and therapy of the youth in a group, implements group and individual treatment plans, maintains security in buildings, grounds, and other posts, and intervenes during emergencies or altercations to prevent escapes and gain physical control of youth. The following tasks are the responsibility of the Youth Services Supervisor: Assume a leadership role in directing, developing, monitoring and maintaining quality treatment services; provides direct supervision to the Youth Services Workers. Supervise, train, and evaluate staff members of the treatment teams; supervises staff in the treatment process, assists in training and career development activities, and includes counseling, appraisals, discipline, scheduling, etc. Conduct and participate in team, leadership, and performance meetings in accordance with policy/procedure; lead weekly youth group meetings. Serve as the "group leader" in guiding the group interaction process. Interact critically and constructively with staff members to develop and implement successful treatment techniques. Assist in the oversight of an outdoor program, instructs youth in outdoor skills, and evaluates the application of such skills in scheduled activities. Communicate with court and community-based staff regarding each youth's progress, placement plans, and family issues; prepares reports regarding youth's progress, adjustments, and related matters. Provide Awareness Supervision to youth, with responsibility for their safety, personal conduct, care, education, and therapy. Awareness Supervision is defined as the ability to see, be seen by, and to hear and be heard by youth at all times in order to be capable of swift, appropriate response. Intervene in youth medical emergencies defined as the ability to perform first-aid interventions for youth including, but not limited to Cardiopulmonary Resuscitation (CPR). Maintain security, including intervention and/or full participation in physical restraints of youth during emergencies or altercations to prevent escapes and gain physical control Keep staff informed of significant behavioral conditions known about an individual and/or the group. Ability to work a variety of shifts, weekends, holidays, and overtime; and the ability to maintain regular attendance and respond to crises situations. Transport and escort youth in everyday and emergency situations. Performs other tasks as assigned. All you will need for success: Qualifications: One or more years of experience as a higher level Youth Services Worker (Youth Specialist II) with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or high school equivalency. OR A Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following: Counseling, Criminal Justice, Education, Psychology, Sociology, or Social Work; and, One or more years of professional experience in the treatment of juveniles which involved group or individual counseling techniques. OR A Bachelor's degree and 1-3 years of youth treatment experience and/or relevant certification. (Substitutions may be allowed.) Special Requirements: Possession of a valid driver's license at all times (24 earned graduate credit hours from an accredited college or university in the specified areas may substitute for the required experience. Work experience in a residential treatment program which involved casework, group counseling, juvenile rehabilitation, probation and parole, and/or social work for youth {12-17 years of age} may substitute on a year-for-year basis for the required degree.) Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you experience an accessibility issue while applying at mocareers.mo.gov, please contact courtney.a.hall@dss.mo.gov or call 573-526-0416. If you have questions about this position please contact: hrc@dss.mo.gov . The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Closing Date/Time: 2024-05-07
State of Missouri
Springfield, Missouri, United States
Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Court Clerk position which is advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors and judges) Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Basic knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court Basic knowledge of organization operations, functions and scope of authority of the court Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives Ability to maintain a variety of complex records and prepare reports from an automated system Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and one year of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-30
Apr 23, 2024
Part Time
Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Court Clerk position which is advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors and judges) Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Basic knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court Basic knowledge of organization operations, functions and scope of authority of the court Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives Ability to maintain a variety of complex records and prepare reports from an automated system Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and one year of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership. Closing Date/Time: 2024-04-30
CITY OF ESCONDIDO, CA
City of Escondido, California, United States
Summary Failure to attach a valid typing certificate, issued within the last 6 months, certifying your ability to type 40 net wpm in a five (5) minute test, to this application will result in automatic disqualification. Internet typing certificates will be accepted. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Administrative Assistant (Classified) 3/4 time in our Fire Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under supervision, performs a variety of office support and clerical duties and activities of a general and specialized nature for an assigned office; relieves department staff of routine administrative detail; receives and directs telephone calls and visitors; provides a variety of information to other agencies, City staff, and the general public; receives, routes, and distributes incoming and outgoing mail; and maintains a variety of files and records. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Administrative Assistant level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and/or fits an established structure or pattern. Exceptions or changes in procedures are explained as they arise. The Administrative Assistant (Classified) class is distinguished from the Administrative Assistant (Unclassified) class in that the latter routinely performs duties and assignments that require confidentiality and discretion related to employee and labor relations. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Assists the general public and outside groups and agencies by providing information related to specific program area of assignment; receives office and telephone callers; responds to complaints and requests for information relating to assigned responsibilities; refers callers to appropriate City staff for further assistance as needed. Verifies and reviews materials, applications, records, and reports for completeness and conformance with established regulations and procedures; applies applicable policies and procedures in determining completeness of applications, records, and reports; provides information and forms to the public; collects and processes appropriate information. Maintains accurate and up-to-date files and records for assigned areas; develops and monitors various logs, accounts, and files for current and accurate information; develops, organizes, and maintains filing systems. Performs a variety of routine clerical accounting duties and responsibilities involved in financial record keeping and reporting for assigned area; maintains a variety of accounting records, logs, and files; provides assistance to department staff, vendors, and the general public in assigned areas. Types, word processes, and proofreads a variety of documents and forms including general correspondence, reports, and memoranda from rough draft or verbal instruction; disseminates information as appropriate. Operates a variety of office equipment including a typewriter, switchboard, copier, facsimile machine, adding machine, cash register, and computer; utilizes various computer applications and software packages. Compiles, prepares, and enters data into a computer from various sources including accounting, statistical, and related documents; inputs corrections and updates; verifies data for accuracy and completeness; assists in the compilation of reports. Processes mail including receiving, sorting, and distributing incoming and outgoing correspondence. Maintains office supplies and inventories; order supplies as needed. Maintains calendar of activities, meetings, and various events for assigned staff; coordinates activities with other City departments, the public and outside agencies. As assigned, arranges and attends committee and staff meeting; takes, transcribes, and assures proper distribution of minutes. As assigned, collects information for, designs, and produces newsletters, brochures, and other specialized documents using desktop publishing software and other computer applications. Performs related duties as required. QUALIFICATIONS Knowledge of: Modern office procedures, methods, and equipment including computers. Computer applications such as word processing, spreadsheets, and statistical databases. Principles and practices of fiscal, statistical and administrative research and report preparation. Principles and procedures of record keeping. Principles of business letter writing and basic report preparation. Methods and techniques of public relations. Mathematical principles. Basic principles and practices of budget preparation and administration. English usage, spelling, grammar and punctuation. Ability to: Perform a full range of secretarial, advanced clerical, and routine administrative and programmatic work of a general or specialized nature involving the use of independent judgment and personal initiative. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures. Effectively represent the City to outside individuals and agencies. Research, compile, analyze, and interpret data. Participate in the preparation of a variety of administrative and financial reports. Prepare correspondence and memoranda. Implement and maintain standard filing systems. Type at a speed necessary for successful job performance. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Operate and use modern office equipment including a computer and various software packages. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Exercise good judgment in maintaining critical and sensitive information, records, and reports. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: Equivalent to the completion of the twelfth grade. Experience: One year (full-time equivalent) of general clerical experience involving typing and preferably involving extensive public contact. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Administrative / Clerical / Engineering Benefit Summary. Closing Date/Time: 5/6/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
Summary Failure to attach a valid typing certificate, issued within the last 6 months, certifying your ability to type 40 net wpm in a five (5) minute test, to this application will result in automatic disqualification. Internet typing certificates will be accepted. Online verifiable typing certificates will be accepted from one of the following websites: Ratatype.com; Typing.com; or Freetypinggame.net. Please note that we reserve the right to ask for an additional test to be completed in person, as part of the testing process. If you want to join a hardworking team that shares a commitment to provide top-quality municipal services in a prime North County location, consider a career with the City of Escondido. We have an opening for the position of Administrative Assistant (Classified) 3/4 time in our Fire Department. For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's website. Under supervision, performs a variety of office support and clerical duties and activities of a general and specialized nature for an assigned office; relieves department staff of routine administrative detail; receives and directs telephone calls and visitors; provides a variety of information to other agencies, City staff, and the general public; receives, routes, and distributes incoming and outgoing mail; and maintains a variety of files and records. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Administrative Assistant level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and/or fits an established structure or pattern. Exceptions or changes in procedures are explained as they arise. The Administrative Assistant (Classified) class is distinguished from the Administrative Assistant (Unclassified) class in that the latter routinely performs duties and assignments that require confidentiality and discretion related to employee and labor relations. Key Responsibilities The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Assists the general public and outside groups and agencies by providing information related to specific program area of assignment; receives office and telephone callers; responds to complaints and requests for information relating to assigned responsibilities; refers callers to appropriate City staff for further assistance as needed. Verifies and reviews materials, applications, records, and reports for completeness and conformance with established regulations and procedures; applies applicable policies and procedures in determining completeness of applications, records, and reports; provides information and forms to the public; collects and processes appropriate information. Maintains accurate and up-to-date files and records for assigned areas; develops and monitors various logs, accounts, and files for current and accurate information; develops, organizes, and maintains filing systems. Performs a variety of routine clerical accounting duties and responsibilities involved in financial record keeping and reporting for assigned area; maintains a variety of accounting records, logs, and files; provides assistance to department staff, vendors, and the general public in assigned areas. Types, word processes, and proofreads a variety of documents and forms including general correspondence, reports, and memoranda from rough draft or verbal instruction; disseminates information as appropriate. Operates a variety of office equipment including a typewriter, switchboard, copier, facsimile machine, adding machine, cash register, and computer; utilizes various computer applications and software packages. Compiles, prepares, and enters data into a computer from various sources including accounting, statistical, and related documents; inputs corrections and updates; verifies data for accuracy and completeness; assists in the compilation of reports. Processes mail including receiving, sorting, and distributing incoming and outgoing correspondence. Maintains office supplies and inventories; order supplies as needed. Maintains calendar of activities, meetings, and various events for assigned staff; coordinates activities with other City departments, the public and outside agencies. As assigned, arranges and attends committee and staff meeting; takes, transcribes, and assures proper distribution of minutes. As assigned, collects information for, designs, and produces newsletters, brochures, and other specialized documents using desktop publishing software and other computer applications. Performs related duties as required. QUALIFICATIONS Knowledge of: Modern office procedures, methods, and equipment including computers. Computer applications such as word processing, spreadsheets, and statistical databases. Principles and practices of fiscal, statistical and administrative research and report preparation. Principles and procedures of record keeping. Principles of business letter writing and basic report preparation. Methods and techniques of public relations. Mathematical principles. Basic principles and practices of budget preparation and administration. English usage, spelling, grammar and punctuation. Ability to: Perform a full range of secretarial, advanced clerical, and routine administrative and programmatic work of a general or specialized nature involving the use of independent judgment and personal initiative. Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. Understand, interpret, and apply general and specific administrative and departmental policies and procedures. Effectively represent the City to outside individuals and agencies. Research, compile, analyze, and interpret data. Participate in the preparation of a variety of administrative and financial reports. Prepare correspondence and memoranda. Implement and maintain standard filing systems. Type at a speed necessary for successful job performance. Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance. Operate and use modern office equipment including a computer and various software packages. Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person. Exercise good judgment in maintaining critical and sensitive information, records, and reports. Demonstrate an awareness and appreciation of the cultural diversity of the community. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Minimum Requirements Education/Training: Equivalent to the completion of the twelfth grade. Experience: One year (full-time equivalent) of general clerical experience involving typing and preferably involving extensive public contact. Supplemental Information NOTE: For a complete listing of job duties and qualifications, please refer to the corresponding job description, which can be obtained from the Human Resources Department or downloaded from the City's web site. The City of Escondido is committed to a drug and alcohol free workplace. All applicants will be subject to fingerprint investigation before a conditional offer of employment is extended. A pre-employment medical examination will be conducted following a conditional offer of employment for all positions. Safety sensitive positions will include a pre-employment drug screen. Positions subject to the Department of Transportation (DOT) regulations will be subject to DOT pre-employment drug testing and random drug and alcohol testing. SELECTION PROCEDURE Applications will be screened and the most qualified candidates will be invited to appear for testing. All positions require the ability to read, write and speak English. Types of tests may include written and/or oral examination, physical agility, practical exam or other appropriate job-related selection process. When testing is completed, candidates will be ranked on an eligibility list in the order of their test score. Selection for appointments is made from names certified on the eligibility list. All appointments are subject to the successful completion of background investigation including LIVESCAN fingerprinting, and will be required to submit verification of the legal right to work in the United States. Qualification by a medical examination will be required at the time of appointment. After appointment, classified employees must satisfactorily complete a probationary period to be eligible for regular status. In accordance with the Immigration Reform and Control Act of 1986, all new employees must produce proof of eligibility to work in the United States within the first three days of their employment. The City of Escondido participates in E-Verify®. The Loyalty Oath will be administered to all new employees on their first day of hire. New employees hired into positions that require a driver's license must provide proof of a valid California Driver's License of the appropriate class level on their first day of employment. Additional information regarding the essential functions and physical, environmental and communication demands of the position may be obtained from the Human Resources Department. If you require reasonable accommodation in the testing process, such as an alternate means of testing, you must contact the Human Resources Department by the final filing date to complete a Request for Reasonable Accommodation form. The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. Note: Pursuant to California Civil Code section 1786.53, the City of Escondido shall provide to all job candidates a copy of any records of arrest, indictment, conviction, civil judicial action, tax lien or outstanding judgment which was obtained in the course of conducting an evaluation for employment, assignment, and/or promotion. A copy of this information, if received by the City, will be given to candidates within seven days of the City's receipt. VETERANS' PREFERENCE Eligible individuals are those who meet the following criteria: Served in the U.S. armed forces Received an honorable discharge Did not retire from military service Seeking employment with the City of Escondido for the first time. Guard and Reserve active duty for training purposes does not qualify for veterans' preference. Proof of eligibility (copy of DD-214) must be submitted at time of application, or later if the promulgation of the eligibility list will not be delayed. Veterans' preference credit will only be applied to eligible applicants who attained a passing grade (total score exclusive of credit) on the final open examination. ABOUT OUR CITY The City of Escondido is a prominent agricultural, commercial hub and residential center of North San Diego County. Located a short 30-minute drive from the beach, the mountains or downtown San Diego, Escondido residents enjoy the pleasure of a rural lifestyle with all the benefits of suburban living. Escondido is a diverse, vibrant community with many amenities. The city offers attractive homes in a wide range of prices, two lakes, several parks, a sports center, golf courses, restaurants, wineries, shopping centers, a variety of art galleries, entertainment venues, and a state of the art hospital. Established in 1888, the city's rich past brings charm and stability to the community; yet integrated with Escondido's treasured heritage is a progressive future, bright and brimming with promise. EOE The City of Escondido does not discriminate on the basis of race, color, religion, disability, sex, age, national origin, or sexual orientation. We will attempt to reasonably accommodate applicants with disabilities upon request. The City of Escondido offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. The Benefits of Choice program offers you a range of benefits. You choose the coverage that is right for you, your family and your budget. Read this e-Guide for an overview of your options, with links to additional details and forms. For a more detailed overview of this benefits package, please visit the Administrative / Clerical / Engineering Benefit Summary. Closing Date/Time: 5/6/2024 5:00 PM Pacific
Announcement Number: 1401088908 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION JANITORIAL SUPERVISOR III - LAS VEGAS The Legislative Counsel Bureau (LCB) is seeking qualified candidates for the full-time position of Janitorial Supervisor III to work at our Las Vegas campus. The LCB is a nonpartisan agency that provides professional, technical, and administrative support to the Nevada Legislature. Position Description: The Janitorial Supervisor is responsible for providing for the management and daily operations within our Janitorial Unit and providing service to the LCB and the Nevada Legislature. The Janitorial Unit is dedicated to cleaning, sanitizing, beautifying, and maintaining the buildings of the Legislative properties and focused on providing excellent customer service and support throughout the LCB. Responsibilities include supervising permanent staff members and various session staff under direction of the Janitorial Manager (in Carson City) and the Facilities Manager (in Las Vegas), including planning and organizing work, determining the scope of work to be performed, assessing employee training needs and supervising or conducting training as necessary. Additional responsibilities include preparing performance evaluation reports and appropriately implementing and documenting disciplinary and other personnel actions. The Janitorial Supervisor III also maintains the inventory levels of custodial supplies, materials, and equipment; meets with vendors to recommend new products and equipment; and maintains a variety of records and reports including inventories, account balances, employee files, hazardous materials records, and facility status reports. This position involves working within a highly professional environment with legislators, LCB and legislative staff, and members of the public who visit the legislative buildings. SALARY AND Benefits: This position is based upon a grade 34 in the state system, with a salary range of approximately $55,603 to $82,434, based upon the employee/employer paid retirement option. Compensation will depend upon qualifications and experience. Employees receive the same benefits available to state employees generally, which includes paid annual leave, paid sick leave, health insurance and retirement benefits. An explanation of the retirement options and information regarding state retirement benefits may be accessed at www.nvpers.org. A description of the current health, vision and dental benefits available to all employees may be accessed at https://pebp.state.nv.us/. Other optional benefits are available, including a deferred compensation program. Qualifications: Applicants must possess a high school diploma or equivalent education and should have at least four years of janitorial experience. A valid driver's license is required at the time of hire and is a condition of continuing employment. Prior supervisory experience is strongly preferred. Knowledge, Skills, and Abilities: The successful candidate must demonstrate leadership skills, including the ability to communicate effectively verbally and in writing, establish and maintain effective working relationships, and plan and schedule projects, including estimating material, equipment, and staff time required. Applicants should have a knowledge of all aspects of routine commercial cleaning, including the use and operation of janitorial tools and equipment, proper Globally Harmonized System (GHS) labeling techniques, safe use of cleaning chemicals, and safe working practices, including when working with hazardous materials or bloodborne pathogens. Candidates should also use computers proficiently for e-mail, word processing, calendaring, internet research, and general administrative use. Work Hours and Conditions: The regular working hours for this position are 4:00 pm to 1:00 am. Duties require the ability to frequently move and/or lift up to 25 pounds and occasionally move and/or lift up to 70 pounds; climb ladders; use equipment, power hand tools, and various office machines; and perform a variety of physical movements such as walking, standing, crouching, grabbing, holding, pushing, pulling, bending, using arms above the head, and sitting. Overtime will be required during peak times of the legislative calendar in preparation for legislative session, during session, and at other times as necessary to meet the needs of the Administrative Division. APPLICATION PROCESS: All applicants must submit an LCB Employment Application, which is available at:https://www.leg.state.nv.us/lcb/Admin/EmploymentOpportunities/admin-division-janitorial Applicants will be asked to complete a background check and any offer of employment will be made contingent upon the results of that check. Applications will be accepted on a first-come, first-served basis and will continue to be accepted until all available positions are filled. Therefore, applicants are encouraged to submit their applications early. Hiring may occur at any time during the recruitment process. Applications may be emailed to LCBHR-employment@lcb.state.nv.us, or may instead be mailed to: Legislative Counsel Bureau Attn: Human Resources 401 S. Carson Street Carson City, NV 89701 The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information (GINA), or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. Applicants may contact LCBHR@lcb.state.nv.us in order to request reasonable accommodations to enable participation in the hiring process. Applicants will not be disqualified from consideration based upon requests for reasonable accommodations. (Revised 10/16/23) Closing Date/Time: Until recruitment needs are satisfied
Apr 23, 2024
Full Time
Announcement Number: 1401088908 NEVADA LEGISLATIVE COUNSEL BUREAU ADMINISTRATIVE DIVISION JANITORIAL SUPERVISOR III - LAS VEGAS The Legislative Counsel Bureau (LCB) is seeking qualified candidates for the full-time position of Janitorial Supervisor III to work at our Las Vegas campus. The LCB is a nonpartisan agency that provides professional, technical, and administrative support to the Nevada Legislature. Position Description: The Janitorial Supervisor is responsible for providing for the management and daily operations within our Janitorial Unit and providing service to the LCB and the Nevada Legislature. The Janitorial Unit is dedicated to cleaning, sanitizing, beautifying, and maintaining the buildings of the Legislative properties and focused on providing excellent customer service and support throughout the LCB. Responsibilities include supervising permanent staff members and various session staff under direction of the Janitorial Manager (in Carson City) and the Facilities Manager (in Las Vegas), including planning and organizing work, determining the scope of work to be performed, assessing employee training needs and supervising or conducting training as necessary. Additional responsibilities include preparing performance evaluation reports and appropriately implementing and documenting disciplinary and other personnel actions. The Janitorial Supervisor III also maintains the inventory levels of custodial supplies, materials, and equipment; meets with vendors to recommend new products and equipment; and maintains a variety of records and reports including inventories, account balances, employee files, hazardous materials records, and facility status reports. This position involves working within a highly professional environment with legislators, LCB and legislative staff, and members of the public who visit the legislative buildings. SALARY AND Benefits: This position is based upon a grade 34 in the state system, with a salary range of approximately $55,603 to $82,434, based upon the employee/employer paid retirement option. Compensation will depend upon qualifications and experience. Employees receive the same benefits available to state employees generally, which includes paid annual leave, paid sick leave, health insurance and retirement benefits. An explanation of the retirement options and information regarding state retirement benefits may be accessed at www.nvpers.org. A description of the current health, vision and dental benefits available to all employees may be accessed at https://pebp.state.nv.us/. Other optional benefits are available, including a deferred compensation program. Qualifications: Applicants must possess a high school diploma or equivalent education and should have at least four years of janitorial experience. A valid driver's license is required at the time of hire and is a condition of continuing employment. Prior supervisory experience is strongly preferred. Knowledge, Skills, and Abilities: The successful candidate must demonstrate leadership skills, including the ability to communicate effectively verbally and in writing, establish and maintain effective working relationships, and plan and schedule projects, including estimating material, equipment, and staff time required. Applicants should have a knowledge of all aspects of routine commercial cleaning, including the use and operation of janitorial tools and equipment, proper Globally Harmonized System (GHS) labeling techniques, safe use of cleaning chemicals, and safe working practices, including when working with hazardous materials or bloodborne pathogens. Candidates should also use computers proficiently for e-mail, word processing, calendaring, internet research, and general administrative use. Work Hours and Conditions: The regular working hours for this position are 4:00 pm to 1:00 am. Duties require the ability to frequently move and/or lift up to 25 pounds and occasionally move and/or lift up to 70 pounds; climb ladders; use equipment, power hand tools, and various office machines; and perform a variety of physical movements such as walking, standing, crouching, grabbing, holding, pushing, pulling, bending, using arms above the head, and sitting. Overtime will be required during peak times of the legislative calendar in preparation for legislative session, during session, and at other times as necessary to meet the needs of the Administrative Division. APPLICATION PROCESS: All applicants must submit an LCB Employment Application, which is available at:https://www.leg.state.nv.us/lcb/Admin/EmploymentOpportunities/admin-division-janitorial Applicants will be asked to complete a background check and any offer of employment will be made contingent upon the results of that check. Applications will be accepted on a first-come, first-served basis and will continue to be accepted until all available positions are filled. Therefore, applicants are encouraged to submit their applications early. Hiring may occur at any time during the recruitment process. Applications may be emailed to LCBHR-employment@lcb.state.nv.us, or may instead be mailed to: Legislative Counsel Bureau Attn: Human Resources 401 S. Carson Street Carson City, NV 89701 The Legislative Counsel Bureau is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or belief, national origin or ancestry, age, sex, sexual orientation, gender identity or expression, disability, pregnancy, domestic partnership, political affiliation, genetic information (GINA), or compensation history, or any other characteristic protected by applicable law. The Legislative Counsel Bureau will not tolerate discrimination or harassment based on any of these characteristics, nor will it tolerate unlawful retaliation. Applicants may contact LCBHR@lcb.state.nv.us in order to request reasonable accommodations to enable participation in the hiring process. Applicants will not be disqualified from consideration based upon requests for reasonable accommodations. (Revised 10/16/23) Closing Date/Time: Until recruitment needs are satisfied
Westminster, Colorado
West View Recreation Center, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Apr 23, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Guest Relations Clerk position performs work of a varied and routine nature, which includes providing guest service, performing a number of registration functions, point of sale transactions, and/or assisting with other department work. Once trained, employees must be able to perform with minimal supervision in a fast-paced leisure facility environment. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate knowledge of current guest service and business practices, using office equipment and computer software Demonstrate excellent skills in guest/host relations Learn routine business procedures within 6-month training period and access information. Understand and carry out oral and written instructions Handle consistent cash transactions accurately Assist the public and City staff in a friendly and helpful manner establishing effective working relationships Maintain moderately complex records diligently and accurately Work in a high-usage/fast-paced recreation facility environment Demonstrate knowledge or experience in the operation of standard office equipment including the personal computer, telephone, copy machine, and cash drawers Demonstrate familiarity with Microsoft Windows and recreation software JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks 1. Perform reception and guest relations duties in a fast-paced, high volume environment, which may include: Selling membership passes, taking program registrations, completing point of sale transactions and merchandise sales, making court reservations, taking general admissions, performing ID verifications, and handling high-volume telephone calls Directing individuals to proper locations, providing information, and other activities that serve the center guests Scheduling rooms and birthday parties and assisting with rental requests Maintaining, ordering, and inventorying coffee, office and pro shop supplies, and displays 2. Complete accurate transactions (cash, check, credit card, gift card) and reconcile at end of shift 3. Sort and file various types of correspondence, material, and documents 4. Assist in marketing efforts including proofing seasonal brochures, flyers, and special campaigns 5. Provide information related to department facilities, programs, and activities using phone, e-mail, and personal contacts 6. Monitor guest adherence to facility policies and procedures and report disruptive behavior 7. Assist in the maintenance of various records and manuals such as inventory, activity reports, billing, receipts, membership passes, reservations, and minor financial accounts 8. Assist in the supervision of community service workers and volunteers 9. Maintain lost and found 10. Clean facility by monitoring restrooms and other various cleaning as needed or assigned 11. Maintain regular and punctual attendance Other Duties and Responsibilities for Guest Relations Clerk I 1. Conduct facility tours for potential new members 2. Monitor participants and activities in the facility Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Must be at least 18 years of age Graduation from high school or GED Must possess or be able to obtain first aid, AED and CPR Certification within sixty (60) days of hire Keyboard speed of 25 words per minute Preferred : Familiarity with current computer applications, specifically RecTrac Cash handling experience A minimum of one (1) year customer service experience in a fast-paced environment Knowledge of Spanish and/or other languages Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is both sedentary in nature, and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; computer use; frequent walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, bending, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional kneeling, crawling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing, and pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing, and pulling of up to fifty (50)pounds with dollies and carts; infrequent lifting, pushing, and pulling of up to sixty (60) pounds with dollies and carts WORKING CONDITIONS Work is constantly indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Cash register, telephone, fax machine, photocopy machine, calculator, scanner, books and files, personal computers, and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Physical Must be legally entitled to work in the United States Employees not assigned benefits are employees working less than 20 hours a week, temporary employees, seasonal employees, and hourly employees. Closing Date/Time: 5/6/2024 8:30 AM Mountain
Stanislaus County, CA
Modesto, California, United States
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 2, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/2/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
About the Opportunity THE IDEAL CANDIDATE Workforce Development is seeking an individual that possesses leadership experience in Workforce Innovation Opportunity Act (WIOA), Welfare-to-Work (WTW), or Client Services/Business Services Workforce Development programs, and has knowledge of Federal, State and local regulations applicable to these programs. The candidate should be highly motivated, possess a positive attitude, organized, detailed oriented with the ability to thrive in a fast-paced, multi-faceted and performance-oriented environment. The candidate shall take initiative to problem solve, clarify job expectations and performance goals with employees, and give direction to and supervise a diverse workforce to develop a collaborative team environment. To learn more about the Workforce Development, click here . Click here for details THE POSITION The Family Services Supervisor reports to a manager and is the highest level in the Family Services series. Incumbents provide direct supervision to Family Services Specialists on a daily basis and are responsible for overseeing a major program. The Family Services Supervisor is distinguished from the lower class of Family Services Specialist IV in that the latter is the lead worker or specialized technical expert level of the Family Services series. The Family Services Supervisor is distinguished from the higher class of Manager in that the latter is responsible for multiple units and incumbents perform duties and represent the Agency independently within all areas of responsibility. ABOUT THE DEPARTMENT Stanislaus County Workforce Development (SCWD) is dedicated to developing a skilled workforce that strengthens business and contributes to the economic success of the community. With ninety-four allocated employees who work in five locations throughout Stanislaus County, SCWD prepares individuals for jobs that are in demand by local businesses and provides businesses with referrals of qualified job applicants. Administration, which includes the Human Resources/Safety, Facilities, Finance/Operations, Contracts & Planning, Marketing and Information Technology divisions, supports the day-to-day program activities of the Department. Support activities include accounting, audits, employee and participant payroll processing, State reporting, grant billing, budgeting, contract management/monitoring, legislative analysis and implementation, equipment management, data imaging, website management and inventory control. The Business Services Division markets resources available to employers through Workforce Development. These include services such as identifying and hiring qualified candidates, aligning training opportunities to meet the needs of employers and jobseekers, and working with employers to identify work-based learning opportunities. These services lead to client self-sufficiency and provide businesses with qualified job candidates. In addition, Business Services assists employers with labor market information, referrals to resources and job fairs to ensure the clients served obtain employment. Services available to employers include but are not limited to on-the-job training and work experience incumbent worker training. Additionally, the Department conducts Sector Strategy initiatives to enhance services provided to local businesses and assist in filling the skills gap in the local area with specific focus on the agriculture, manufacturing, construction, healthcare, logistics/warehousing, and the underserved sectors. The Client Services Division provides a wide range of employment and training services to adults, dislocated workers, Welfare to Work recipients and youth in the community through various programs at four Job Centers located across the County. Client Services staff provide job search assistance to the public, workshops to assist with résumé development, interviewing skills, and job retention. For those needing more assistance in finding employment, Client Services provides intensive career counseling and work experience, as well as funding for vocational training programs. Workforce Development provides innovative programs and direct resources to serve specialized populations such as veterans, homeless, non-custodial parents and the previously incarcerated. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Provides pre-approval of On-the-Job Training (OJT), Transitional Jobs, and Expanded Subsidized Employment contracts and coordinates with the Workforce Development Fiscal Department to close and de-obligate OJT's; Supervises and regularly meet with and evaluates the work of subordinate staff, recommends effective personnel actions related to: selection, performance, leaves of absence, grievances, disciplinary procedures, work schedules and assignments, and administers personnel and related policies and procedures; Plans, organizes, and directs the activities of the unit by signing/reviewing work, identifying training needs and providing in-service training as appropriate. Assists staff in resolving complex client problems and making referrals to other agencies and community resources; Responds to inquiries from customers, claimants, employers, and the general public by explaining applicable laws, regulations and administrative rules; Oversees Workforce Development services, access to labor market and job search information, customer assessment; Investigates complaints from Contractors, local businesses and Job seeker customers, establishes facts and determines action required; Uses the County Customer Relations Management System to resolve customer complaints and report results; Promotes customer services by contacting local, private, and public organizations; Represents the Agency at meetings, community and professional events, conferences at local, state and national level; and may represent management at various meetings; Monitors staff to ensure efficiency and quality of operations; Prepares various reports to support organizational planning; Provides input into the development/modification of internal and external unit policies, methods and procedures; Informs employees about management policies, procedures and goals and answers questions or obtains information from specialists when technical knowledge is required; Under the general guidance and supervision of a Workforce Development Manager, performs daily project management functions in support of department mission and objectives; Coordinates with local business and partner agencies to provide effective liaison with those organizations. Oversees special projects on behalf of the Division Manager; Conducts periodic Workflow Process analysis and recommends process improvements; Analyzes, interprets, and discusses legislation, statistics, Workforce Development rules and regulations to staff and the public. Makes decisions for policy and procedure implementations, evaluates the effectiveness of policies and procedures, and makes necessary changes as needed; Takes part in studies or research projects; chairs task groups and committees; works with local groups concerned about community problems; and develops handbook and procedure manuals; Assists in developing grants, budgets, policies and procedures for a section of the department; Participates in the development and presentation of training and staff development programs to enhance skills of professional and technical staff; Plans, implements, and evaluates new programs and new regulations and assists in the development of community resources for all programs; Provides leadership in collaborative projects and partnerships; Establishes and measures performance indicators in a way that will accomplish the Agency's/County's goals and objectives; May negotiate vendor contracts; Remains abreast of State and Federal regulations and industry innovations; Prepares/Receives correspondence and statistical reports related to the Division's work flow; Performs on short notice, other duties and special projects assigned; Meets with employers, including site selectors to discuss workforce related topics and develop solutions for meeting their workforce needs; Gathers and analyzes workforce information and statistical data, reach a conclusion, and provide information to Workforce Development staff, employers, site selectors, and community partners as requested; and Establishes and maintains cooperative working relationships with Workforce Development staff, employers, outside agencies, customers, and the general public. Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Functions of public service agencies and the principles of public assistance and employment services; Principles of supervising, evaluating, and training; Personnel management practices; and equal employment opportunity related laws, rules and regulations; Public assistance and employment service methods and case management concepts, techniques of interviewing and recording social service cases; Social research methods; Public assistance and employment resources available in the community for referral or utilization in social service programs; Public speaking skills, presentation strategies, and facilitation skills; Principles of Federal, State and local levels of eligibility for public assistance programs and employment programs; General principles and techniques of interviewing, counseling, job search, recording, problem solving and goal setting in public assistance and employment programs; Current issues and socio-economic conditions and trends in the field of public assistance and employment programs; Community organization and social problems calling for the use of public and private community resources; Principles of individual and group behavior; Principles involved in the nature, growth and development of in-group processes; The laws, rules, and regulations governing the operation of the public social service agencies and eligibility and employment public assistance programs such as TANF/StanWORKS, Welfare to Work, Food Stamps, Medi-Cal, and General Assistance programs; Budget development and grant writing techniques; Total Quality Management and Baldrige criteria; and Computer programs dealing with databases, graphics, and spreadsheets. SKILLS/ABILITIES Effectively coordinate work of a unit with other units, supervisors, multi-disciplinary teams or community agencies; Analyze, interpret, and discuss legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; Gather and analyze information and statistical data, reach a conclusion and write narrative reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Classify case problems and evaluate the effectiveness of effort in solving problems; Establish and maintain cooperative working relationships with other units, outside agencies, clients, multi-media partnerships and the general public; Promote self-sufficiency concepts to customers, staff and the community; Communicate with others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking the most effective course of action; Quickly and flexibly take initiative to change direction and priorities while meeting deadlines and management expectations; Present oral and written reports clearly and concisely using proper grammar; Promote, encourage and garner staff support, ideas and participation for County events; Provide staff training in appropriate areas; Evaluate staff and recommend disciplinary action when appropriate; Assist in budget development and grant writing; Develop policies and procedures; Perform mathematical calculations using a calculator; and Perform the job ethically and within program guidelines. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist IV; OR Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; A ND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist IV; OR Three (3) years in the Stanislaus County class of Family Services Specialist III; OR Three (3) years of advanced journey/lead worker experience comparable to Family Services Specialist IV or Family Services Supervisor providing staff direction or supervision for the provision of services such as human resources, training, employment, vocational counseling, and/or social work. Proof of education is required for verification purposes at the time of application. Applicants who are unable to submit proof must call (209) 247-7668 to make other arrangements before 5:00 PM on the final filling date. Failure to submit proof or make other arrangements before the final filling deadline will results in disqualification. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application; Possess a Bachelor's Degree, or higher, in the specific areas of study of Business Administration, Public Administration, Human Resources Management, Marketing; OR At least two (2) years of full-time experience working with WIOA programs, Welfare to Work/TANF programs, Economic development programs, or Workforce development programs. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 2, 2024, at 5:00 PM Oral Examination: Week of May 13, 2024 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/2/2024 5:00 PM Pacific
Stanislaus County, CA
Modesto, California, United States
About the Opportunity THIS RECRUITMENT WILL CLOSE AFTER 150 APPLICATIONS ARE COLLECTED. PLEASE APPLY AS SOON AS POSSIBLE TO BE CONSIDERED. THE POSITION The part time Confidential Assistant II performs a variety of functions for members and retirement staff. This position will have flexibility with days and hours and is allocated only to the Stanislaus County Employees Retirement Association (StanCERA). Under general supervision incumbents are designated as “confidential employees” and process confidential personnel, retirement, medical, and legal documents. Incumbents are responsible for performing retirement benefits administration work involving processing incoming mail and assigning work to StanCERA's Pension database, answer phone calls regarding retirement, handling retirement related documents ensuring records comply with regulations, policies and procedures, and other duties as assigned. THE DEPARTMENT The Stanislaus County Employees' Retirement Association was formed in 1948 and provides retirement, death and disability benefits for over 9,000 members. The Association operates under the 1937 Act Code, the California Constitution and is governed by a nine-member Board of Retirement. The Board of Retirement is responsible for all policy decisions, while internal staff handles the day-to-day administrative functions. Currently, StanCERA has a staff of 14, including both full and part-time employees. Unless otherwise provided, this position is part of the Unclassified Service of the County and considered “at will” for labor relations purposes. The individual selected will participate in the Stanislaus County Pay-for-Performance program, as well as receive additional benefits. Part-time extra-help is a provisional classification where permanent status may not be obtained. This position is subject to overtime, standby, shift, and callback assignments and will perform related duties as assigned. This position is non-benefited except for participation in a 401a program with Nationwide. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at https://www.stancounty.com/riskmgmt/risk-dm-jta-class-sub-main.shtm. Typical Tasks Handle confidential retirement documents and correspondence Process the scanning and imaging of all mail received in the office Answer phones Work with minimal direction Maintain interdepartmental relations Serve as professional interface with other County Departments and the public Interpret and disseminate instructions, department rules, policies and procedures Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology Standard Office Machines -Telephone, copier, printer, personal computers, adding machine Software programs - Microsoft Office and Adobe Professional Timekeeping Software - PeopleSoft or other timekeeping programs English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Payroll Processes - Knowledge of steps involved in payroll cycle, timecard auditing, processing adjustments Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction SKILLS/ABILITIES Critical Thinking - Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Writing - Communicating effectively in writing as appropriate for the needs of the audience Speaking - Talking to others to convey information effectively Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards Attention to Detail - The ability to be detailed and thorough when completing work tasks We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Equivalent of two (2) years of full-time journey level clerical experience. PATTERN II Forty-eight (48) semester units in Business Administration, English, or a closely related field. Proof of education may be required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-6393 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening: Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Oral Examination: Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 24, 2024 or 150 applications collected Oral Examination: TBA Note: The eligible list generated from this recruitment may be used to fill future extra-help and part-time vacancies throughout Stanislaus County. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions . Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/24/2024 5:00 PM Pacific
Apr 23, 2024
Part Time
About the Opportunity THIS RECRUITMENT WILL CLOSE AFTER 150 APPLICATIONS ARE COLLECTED. PLEASE APPLY AS SOON AS POSSIBLE TO BE CONSIDERED. THE POSITION The part time Confidential Assistant II performs a variety of functions for members and retirement staff. This position will have flexibility with days and hours and is allocated only to the Stanislaus County Employees Retirement Association (StanCERA). Under general supervision incumbents are designated as “confidential employees” and process confidential personnel, retirement, medical, and legal documents. Incumbents are responsible for performing retirement benefits administration work involving processing incoming mail and assigning work to StanCERA's Pension database, answer phone calls regarding retirement, handling retirement related documents ensuring records comply with regulations, policies and procedures, and other duties as assigned. THE DEPARTMENT The Stanislaus County Employees' Retirement Association was formed in 1948 and provides retirement, death and disability benefits for over 9,000 members. The Association operates under the 1937 Act Code, the California Constitution and is governed by a nine-member Board of Retirement. The Board of Retirement is responsible for all policy decisions, while internal staff handles the day-to-day administrative functions. Currently, StanCERA has a staff of 14, including both full and part-time employees. Unless otherwise provided, this position is part of the Unclassified Service of the County and considered “at will” for labor relations purposes. The individual selected will participate in the Stanislaus County Pay-for-Performance program, as well as receive additional benefits. Part-time extra-help is a provisional classification where permanent status may not be obtained. This position is subject to overtime, standby, shift, and callback assignments and will perform related duties as assigned. This position is non-benefited except for participation in a 401a program with Nationwide. The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at https://www.stancounty.com/riskmgmt/risk-dm-jta-class-sub-main.shtm. Typical Tasks Handle confidential retirement documents and correspondence Process the scanning and imaging of all mail received in the office Answer phones Work with minimal direction Maintain interdepartmental relations Serve as professional interface with other County Departments and the public Interpret and disseminate instructions, department rules, policies and procedures Perform other duties as assigned Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience) KNOWLEDGE Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology Standard Office Machines -Telephone, copier, printer, personal computers, adding machine Software programs - Microsoft Office and Adobe Professional Timekeeping Software - PeopleSoft or other timekeeping programs English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Payroll Processes - Knowledge of steps involved in payroll cycle, timecard auditing, processing adjustments Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction SKILLS/ABILITIES Critical Thinking - Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Writing - Communicating effectively in writing as appropriate for the needs of the audience Speaking - Talking to others to convey information effectively Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards Attention to Detail - The ability to be detailed and thorough when completing work tasks We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION/EXPERIENCE PATTERN I Equivalent of two (2) years of full-time journey level clerical experience. PATTERN II Forty-eight (48) semester units in Business Administration, English, or a closely related field. Proof of education may be required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-6393 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening: Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Oral Examination: Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: May 24, 2024 or 150 applications collected Oral Examination: TBA Note: The eligible list generated from this recruitment may be used to fill future extra-help and part-time vacancies throughout Stanislaus County. GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions . Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 5/24/2024 5:00 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job In-Home Supportive Services (IHSS) Public Authority is seeking Office Assistants II’s (Contract) to perform clerical support duties of Payroll and Provider Services Unit processes for In Home Supportive Services-Public Authority. The incumbent performs basic clerical work which may include, but not limited to, answering Customer Service calls and questions via phone or in-person regarding specific departmental procedures and practices, assist with employment verification and enrollment requests, and process a variety of documents, which require a thorough knowledge of the subject matter and the administrative policies and procedures involved. The Payroll and Provider Service Units process approximately 12,000 phone calls per year from IHSS providers. Duties may include, but are not limited to, the following: Collects, enters, processes, sorts and tabulates information according to departmental process and procedures.Answer telephones, takes and relays messages and/or receives visitors; answer provider phone calls and emails regarding paycheck and timesheet questions.Process accurately provider enrollment packets and employment verifications.Maintain the security and confidentiality of provider records in the database as well as hard copy files.Assist with training activities for consumers and providers which include maintaining and updating training materials, creating training documents, assisting in recruitment of attendees, and updating training information line; assist with orientation including: check-in and check-out, as well as putting orientation material together.Prepare, compose, and type or assemble a variety of information into proper form from outline instructions or established procedures.Prepare statistical reports on program productivity and service.Assist the Registry Specialist with information sessions and recruitment.Requests and accepts records and other information from a variety of sources; inputs and maintains data into various database programs; posts information from various reports and documents to appropriate records; audit and verify documents and other records for a variety of purposes to include accuracy, legality and consistency.Operates a variety of office equipment such as computer terminals, calculators, fax, copier, information and image management systems, copiers, sorters, viewers and other office machines to enter and retrieve data, produce and/or process, materials to include correspondence, memoranda, reports, numeric data, requisitions, tabulations and statements.Maintains manual and computerized alphabetical, numerical or subject matter files; sorts and files correspondence, bills, and a wide variety of other documents, records and similar media; and pull material from files; purges files as needed or scheduled.Perform mathematical calculations; assembles, tabulates and compares financial and other data; and compiles a variety of data to include statements, claims, reports and payroll data.Schedules appointments and meetings for individuals and groups; notify attendees and prepare meeting material(s); records meeting results.Assists in the training of other staff members as needed.Store and distribute office supplies; and keep a record of supplies needed, received, and issued.Receives, sorts and distributes mail.Perform special projects and other duties as assigned.Provide backup, vacation coverage and temporary relief as required. NOTE: These are contract positions for the Public Authority. Incumbents will not attain status as County employees. THE DEPARTMENT The In-Home Supportive Services (IHSS) Program was created in 1973 to help eligible low-income seniors and persons with disabilities to remain independent by making funding available for them to employ a home care Provider. The role of the Public Authority is to establish and maintain a Home Care Provider Registry and Referral System; provide access to training for both IHSS care providers and consumers; negotiate for wages and benefits of IHSS providers; and to perform other functions related to the delivery of IHSS programs as designated by the governing board. To find out more about this governmental entity, visit their website: http://hs.sbcounty.gov/PA CONDITIONS OF EMPLOYMENT Travel: Must be able to travel occasionally to different locations throughout the County. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Background: The applicant must clear a DOJ background for criminal offender Record information (CORI) access with three (3) months of hire date or will be terminated. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: One (1) year (full-time equivalent) of clerical experience in an office environment . Duties must include a variety of office clerical tasks such as public contact, computer usage, typing, filing, routine clerical tasks, and data entry. NOTE: Job duties must be clearly stated on the job application.Retail sales and food service experience is not considered qualifying. Desired Qualifications Experience in a California Public Human Services Program (i.e., Public Authority, Transitional Assistance, Children and Family Services, Aging and Adult Services, Child Support, or Preschool Services) is highly desirable. Must be able to calmly attempt to resolve and de-escalate any issues. Interact with customers to provide and process information in response to inquires. Ability to stay composed and objective. Applicants who have experience working in a confidential environment and general knowledge of elderly and disabled home care needs and issues are encouraged to apply. Computer Experience managing and maintaining a computer database and Windows operating systems is desirable. Selection Process Applications will be reviewed by the hiring department and the most highly qualified candidates may be contacted by Public Authority for the next steps of the process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, April 26, 2024. ( Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.) To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted , you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. Please click HERE for important Applicant Information and the County Employment Process . Contract Employees Specific benefit informationcan be found in the job announcement or your employment contract.Detailed benefitsinformation can also be viewed on theCounty's Employee Benefits and Services Division website at hr.sbcounty.gov/employee-benefits/benefits-occupational-unit/ . Closing Date/Time: 4/26/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
The Job In-Home Supportive Services (IHSS) Public Authority is seeking Office Assistants II’s (Contract) to perform clerical support duties of Payroll and Provider Services Unit processes for In Home Supportive Services-Public Authority. The incumbent performs basic clerical work which may include, but not limited to, answering Customer Service calls and questions via phone or in-person regarding specific departmental procedures and practices, assist with employment verification and enrollment requests, and process a variety of documents, which require a thorough knowledge of the subject matter and the administrative policies and procedures involved. The Payroll and Provider Service Units process approximately 12,000 phone calls per year from IHSS providers. Duties may include, but are not limited to, the following: Collects, enters, processes, sorts and tabulates information according to departmental process and procedures.Answer telephones, takes and relays messages and/or receives visitors; answer provider phone calls and emails regarding paycheck and timesheet questions.Process accurately provider enrollment packets and employment verifications.Maintain the security and confidentiality of provider records in the database as well as hard copy files.Assist with training activities for consumers and providers which include maintaining and updating training materials, creating training documents, assisting in recruitment of attendees, and updating training information line; assist with orientation including: check-in and check-out, as well as putting orientation material together.Prepare, compose, and type or assemble a variety of information into proper form from outline instructions or established procedures.Prepare statistical reports on program productivity and service.Assist the Registry Specialist with information sessions and recruitment.Requests and accepts records and other information from a variety of sources; inputs and maintains data into various database programs; posts information from various reports and documents to appropriate records; audit and verify documents and other records for a variety of purposes to include accuracy, legality and consistency.Operates a variety of office equipment such as computer terminals, calculators, fax, copier, information and image management systems, copiers, sorters, viewers and other office machines to enter and retrieve data, produce and/or process, materials to include correspondence, memoranda, reports, numeric data, requisitions, tabulations and statements.Maintains manual and computerized alphabetical, numerical or subject matter files; sorts and files correspondence, bills, and a wide variety of other documents, records and similar media; and pull material from files; purges files as needed or scheduled.Perform mathematical calculations; assembles, tabulates and compares financial and other data; and compiles a variety of data to include statements, claims, reports and payroll data.Schedules appointments and meetings for individuals and groups; notify attendees and prepare meeting material(s); records meeting results.Assists in the training of other staff members as needed.Store and distribute office supplies; and keep a record of supplies needed, received, and issued.Receives, sorts and distributes mail.Perform special projects and other duties as assigned.Provide backup, vacation coverage and temporary relief as required. NOTE: These are contract positions for the Public Authority. Incumbents will not attain status as County employees. THE DEPARTMENT The In-Home Supportive Services (IHSS) Program was created in 1973 to help eligible low-income seniors and persons with disabilities to remain independent by making funding available for them to employ a home care Provider. The role of the Public Authority is to establish and maintain a Home Care Provider Registry and Referral System; provide access to training for both IHSS care providers and consumers; negotiate for wages and benefits of IHSS providers; and to perform other functions related to the delivery of IHSS programs as designated by the governing board. To find out more about this governmental entity, visit their website: http://hs.sbcounty.gov/PA CONDITIONS OF EMPLOYMENT Travel: Must be able to travel occasionally to different locations throughout the County. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Background: The applicant must clear a DOJ background for criminal offender Record information (CORI) access with three (3) months of hire date or will be terminated. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Experience: One (1) year (full-time equivalent) of clerical experience in an office environment . Duties must include a variety of office clerical tasks such as public contact, computer usage, typing, filing, routine clerical tasks, and data entry. NOTE: Job duties must be clearly stated on the job application.Retail sales and food service experience is not considered qualifying. Desired Qualifications Experience in a California Public Human Services Program (i.e., Public Authority, Transitional Assistance, Children and Family Services, Aging and Adult Services, Child Support, or Preschool Services) is highly desirable. Must be able to calmly attempt to resolve and de-escalate any issues. Interact with customers to provide and process information in response to inquires. Ability to stay composed and objective. Applicants who have experience working in a confidential environment and general knowledge of elderly and disabled home care needs and issues are encouraged to apply. Computer Experience managing and maintaining a computer database and Windows operating systems is desirable. Selection Process Applications will be reviewed by the hiring department and the most highly qualified candidates may be contacted by Public Authority for the next steps of the process. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, April 26, 2024. ( Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.) To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted , you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. Please click HERE for important Applicant Information and the County Employment Process . Contract Employees Specific benefit informationcan be found in the job announcement or your employment contract.Detailed benefitsinformation can also be viewed on theCounty's Employee Benefits and Services Division website at hr.sbcounty.gov/employee-benefits/benefits-occupational-unit/ . Closing Date/Time: 4/26/2024 5:00 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job TWO OPENINGS! For consideration, apply immediately at: https://wbcp.applicantpool.com/jobs/1095837 Assistant Director of Land Use Services Annual Salary: $137,425 - $197,204 DOE/DO & Planning Director Annual Salary: $131,123 - $187,907 DOE/DOQ The County also offers an alternative Modified Benefit Option (MBO) that provides a wage differential of 4% above the base salary rate with a complementing modified leaves package and benefits. https://bit.ly/LUSD_AD_and_PD Bernardino, where innovation and positive changemaking are at the heart of everything we do! We're on the lookout for not just one, but two exceptional leaders to join our Land Use Services Department. As the Assistant Director of Land Use Services, you'll drive operational excellence within the department where you will have the opportunity to help shape the future of our county's policies and services. The Department has an annual budget of $42.3 million and a dedicated team of 240 employees in four divisions. The Assistant Director has five direct reports and oversees two divisions. Reporting directly to the Assistant Director, the Planning Director will lead our Planning Division of 35 talented individuals with seven direct reports. With a division budget of $7.4 million, you'll be instrumental in shaping our vision for a unified permit center where services converge to serve our community seamlessly These are more than just jobs - they are opportunities to be part of something transformative. Our mission is clear: to create vibrant, sustainable communities while preserving our precious natural resources. We're not just planners; we're stewards of the environment, builders of strong economies, and champions of community development. As key members of our executive team, you'll have the opportunity to shape the future of San Bernardino County. We're looking for passionate, forward-thinking leaders who thrive on challenge and are committed to fostering a culture of excellence. Here, you'll find endless opportunities for both professional and personal growth as we work together to lay the groundwork for a sustainable and prosperous future. If you're ready to make a real difference and be part of something bigger, join us in shaping the future of San Bernardino County. Apply today, and let's build a brighter tomorrow together If you have any questions or wish to discuss the opportunity further, please contact your recruiter, Terri, with any questions: terri@wbcpinc.com 866-929-WBCP (9227) toll free 805.450.8296 (direct) https://wbcpinc.com/job-board/ Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Apr 23, 2024
Full Time
The Job TWO OPENINGS! For consideration, apply immediately at: https://wbcp.applicantpool.com/jobs/1095837 Assistant Director of Land Use Services Annual Salary: $137,425 - $197,204 DOE/DO & Planning Director Annual Salary: $131,123 - $187,907 DOE/DOQ The County also offers an alternative Modified Benefit Option (MBO) that provides a wage differential of 4% above the base salary rate with a complementing modified leaves package and benefits. https://bit.ly/LUSD_AD_and_PD Bernardino, where innovation and positive changemaking are at the heart of everything we do! We're on the lookout for not just one, but two exceptional leaders to join our Land Use Services Department. As the Assistant Director of Land Use Services, you'll drive operational excellence within the department where you will have the opportunity to help shape the future of our county's policies and services. The Department has an annual budget of $42.3 million and a dedicated team of 240 employees in four divisions. The Assistant Director has five direct reports and oversees two divisions. Reporting directly to the Assistant Director, the Planning Director will lead our Planning Division of 35 talented individuals with seven direct reports. With a division budget of $7.4 million, you'll be instrumental in shaping our vision for a unified permit center where services converge to serve our community seamlessly These are more than just jobs - they are opportunities to be part of something transformative. Our mission is clear: to create vibrant, sustainable communities while preserving our precious natural resources. We're not just planners; we're stewards of the environment, builders of strong economies, and champions of community development. As key members of our executive team, you'll have the opportunity to shape the future of San Bernardino County. We're looking for passionate, forward-thinking leaders who thrive on challenge and are committed to fostering a culture of excellence. Here, you'll find endless opportunities for both professional and personal growth as we work together to lay the groundwork for a sustainable and prosperous future. If you're ready to make a real difference and be part of something bigger, join us in shaping the future of San Bernardino County. Apply today, and let's build a brighter tomorrow together If you have any questions or wish to discuss the opportunity further, please contact your recruiter, Terri, with any questions: terri@wbcpinc.com 866-929-WBCP (9227) toll free 805.450.8296 (direct) https://wbcpinc.com/job-board/ Exempt Unit-Group C The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Apply By: 05/06/24 Division: Community Assistance Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Program Eligibility Trainer II is responsible for developing and delivering training materials and curriculum related to all county administered eligibility programs, including Medical Assistance, Supplemental Nutritional Assistance Program, Adult Financial, Colorado Works and Long-Term Care. Target Hiring Range: $65,000.00 - 73,000.00 USD Annually Compensation will be based on education, experience and skills During initial training and the certification process, the employee will be required to work Monday-Friday. There is flexibility for schedule changes once certification and training has been completed. This is a hybrid position requiring some in-office work. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement flexible schedules, remote work options, and more. For more information, click here for our Total Rewards summary. Essential Duties: Develop training courses and presentations on various subject matter. Develop classroom exercises and activities to enhance learning experience. Create training materials including educational and experiential activities. Deliver training courses utilizing best practice methods. Facilitate classroom exercises and activities. Encourage participant engagement and interaction using various training techniques. Deliver lectures and presentations. Perform training needs assessments and coordinates in-house training efforts. Deliver training, presentations, and lectures both internally and externally to employees, managers, leaders, and community stakeholders. Track and maintain staff training participation data.Create and track pre and post evaluation and training assessments. Design content for online learning systems. May load training programs and materials into E-learning tools and software. Other duties as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications : Bachelor’s Degree and 1 year of work-related experience. Or an equivalent combination of education and experience. Preferred Knowledge, Skills and Abilities : 3 years of work-related experience within human services, with public assistance programs and eligibility determination Bachelor's degree in Human Services, Behavioral Science or related field Strong facilitation skills such as event planning skills Comfort within a hybrid environment Must be able to build and maintain strong relationships with various stakeholders Strong written and oral communication Strong mentorship, and leadership skills Independent critical thinking Demonstrate initiative, innovation, and resiliency High attention to detail Ability to work well with diverse personalities Ability to accurately compile, format, and file electronic data Schedule management to include coordination of agendas and appointments Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Must have valid driver's license, if you are from out of state, you must obtain a valid Colorado driver's license within 30 days of hire date and you must not have any major violationsin the past three years. Relocation benefits are not available. Current Jefferson County employees must apply through their employee profile in Workday. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum one year Certifications: Languages: Category: Administrative, Business Programs and Services
Apr 23, 2024
Full Time
Apply By: 05/06/24 Division: Community Assistance Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Program Eligibility Trainer II is responsible for developing and delivering training materials and curriculum related to all county administered eligibility programs, including Medical Assistance, Supplemental Nutritional Assistance Program, Adult Financial, Colorado Works and Long-Term Care. Target Hiring Range: $65,000.00 - 73,000.00 USD Annually Compensation will be based on education, experience and skills During initial training and the certification process, the employee will be required to work Monday-Friday. There is flexibility for schedule changes once certification and training has been completed. This is a hybrid position requiring some in-office work. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement flexible schedules, remote work options, and more. For more information, click here for our Total Rewards summary. Essential Duties: Develop training courses and presentations on various subject matter. Develop classroom exercises and activities to enhance learning experience. Create training materials including educational and experiential activities. Deliver training courses utilizing best practice methods. Facilitate classroom exercises and activities. Encourage participant engagement and interaction using various training techniques. Deliver lectures and presentations. Perform training needs assessments and coordinates in-house training efforts. Deliver training, presentations, and lectures both internally and externally to employees, managers, leaders, and community stakeholders. Track and maintain staff training participation data.Create and track pre and post evaluation and training assessments. Design content for online learning systems. May load training programs and materials into E-learning tools and software. Other duties as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications : Bachelor’s Degree and 1 year of work-related experience. Or an equivalent combination of education and experience. Preferred Knowledge, Skills and Abilities : 3 years of work-related experience within human services, with public assistance programs and eligibility determination Bachelor's degree in Human Services, Behavioral Science or related field Strong facilitation skills such as event planning skills Comfort within a hybrid environment Must be able to build and maintain strong relationships with various stakeholders Strong written and oral communication Strong mentorship, and leadership skills Independent critical thinking Demonstrate initiative, innovation, and resiliency High attention to detail Ability to work well with diverse personalities Ability to accurately compile, format, and file electronic data Schedule management to include coordination of agendas and appointments Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Must have valid driver's license, if you are from out of state, you must obtain a valid Colorado driver's license within 30 days of hire date and you must not have any major violationsin the past three years. Relocation benefits are not available. Current Jefferson County employees must apply through their employee profile in Workday. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum one year Certifications: Languages: Category: Administrative, Business Programs and Services