Colorado River Municipal Water District
Big Spring, TX, USA
The Colorado River Municipal Water District (CRMWD) was created in 1949 by the 51st Texas State Legislature for the purpose of providing raw water to the West Texas cities of Big Spring, Odessa, and Snyder. Today, in addition to these original member communities, the District also provides raw water to the cities of Midland, San Angelo, Stanton, Robert Lee, Grandfalls, Abilene, and the Millersville-Doole Water Supply Corporation, supplying wholesale raw water to more than 600,000 residents. In a unique water supply arrangement, the District also operates an environmentally recognized “diverted water” system. This system captures lesser quality, highly mineralized low flow water from the Colorado River and diverts or sells this still-valuable water commodity to existing petroleum industries for use in their secondary oil and gas recovery operations.
The District’s IT System Administrator reports to the Operations Manager and is responsible for the day-to-day operation of the Information Technology services area for the District, including troubleshooting hardware, software, and network operating system; implementation of new software and hardware and support of existing systems; maintaining hardware and software maintenance agreements; overseeing security of District hardware, software, and electronic files; managing the District’s Telephone System; and managing connections to the District’s computer servers at remote locations.
The CRMWD is seeking a multi-talented IT professional ready to invest themselves into the organization. This position requires a bachelor’s degree in a technical field as well as five years of progressive experience.
The District is offering a highly competitive salary for this position of $80,000 to $100,000 dependent on qualifications and experience. The organization’s benefits package includes health insurance for which the District pays 100% of employees’ premiums and 70% for dependents. It also features a generous leave policy including vacation, sick, personal, emergency, and funeral leave as well as 10 paid holidays; longevity pay and continuing education assistance; life insurance; and the free use of District recreational facilities. The District also offers a fully-funded defined benefit retirement plan and an optional 457b deferred compensation plan.
For information or to apply for this position please email resume to:
John Womack, Operations Manager
jwomack@crmwd.org
432-267-6341
Mar 12, 2024
Full Time
The Colorado River Municipal Water District (CRMWD) was created in 1949 by the 51st Texas State Legislature for the purpose of providing raw water to the West Texas cities of Big Spring, Odessa, and Snyder. Today, in addition to these original member communities, the District also provides raw water to the cities of Midland, San Angelo, Stanton, Robert Lee, Grandfalls, Abilene, and the Millersville-Doole Water Supply Corporation, supplying wholesale raw water to more than 600,000 residents. In a unique water supply arrangement, the District also operates an environmentally recognized “diverted water” system. This system captures lesser quality, highly mineralized low flow water from the Colorado River and diverts or sells this still-valuable water commodity to existing petroleum industries for use in their secondary oil and gas recovery operations.
The District’s IT System Administrator reports to the Operations Manager and is responsible for the day-to-day operation of the Information Technology services area for the District, including troubleshooting hardware, software, and network operating system; implementation of new software and hardware and support of existing systems; maintaining hardware and software maintenance agreements; overseeing security of District hardware, software, and electronic files; managing the District’s Telephone System; and managing connections to the District’s computer servers at remote locations.
The CRMWD is seeking a multi-talented IT professional ready to invest themselves into the organization. This position requires a bachelor’s degree in a technical field as well as five years of progressive experience.
The District is offering a highly competitive salary for this position of $80,000 to $100,000 dependent on qualifications and experience. The organization’s benefits package includes health insurance for which the District pays 100% of employees’ premiums and 70% for dependents. It also features a generous leave policy including vacation, sick, personal, emergency, and funeral leave as well as 10 paid holidays; longevity pay and continuing education assistance; life insurance; and the free use of District recreational facilities. The District also offers a fully-funded defined benefit retirement plan and an optional 457b deferred compensation plan.
For information or to apply for this position please email resume to:
John Womack, Operations Manager
jwomack@crmwd.org
432-267-6341
Orange County Employees Retirement System
Santa Ana, CA, USA
DESCRIPTION The Orange County Employees Retirement System invites you to join our growing Information Technology TEAM! We are now accepting on-line applications to fill the position of Information Technologists II. Applications will be accepted on a continuous basis until the needs of OCERS have been met. Interested applicants are encouraged to apply immediately as this recruitment may close at any time. WHO ARE WE Established in 1945, the Orange County Employees Retirement System (OCERS) provides retirement, death, disability, and cost-of-living benefits to retirees of the County of Orange and certain County districts. Serving approximately 48,000 members, OCERS is governed by a ten-member Board of Retirement that is responsible for managing a $21 billion dollar fund. For more information about OCERS, please click here . Mission OCERS mission is to provide secure retirement and disability benefits with the highest standards of excellence. Vision OCERS vision is to be a trusted partner providing premier pension administration, distinguished by consistent, quality member experiences and prudent financial stewardship. Values
Open and Transparent
Commitment to Superior Service
Engaged and Dedicated Workforce
Reliable and Accurate
Secure and Sustainable
THE OPPORTUNITY: Under general supervision, the Information Technologist II will provide support to OCERS team members and management. The Information Technologist II will also provide support for network infrastructure (i.e., voice and data) and will assist in cross-functional IT tasks as needed. The selected incumbent will also provide recommendations on enhancing and complementing existing systems. The Information Technologist II will be responsible for defining implementation architectures, having deep expertise in Azure technologies as well as broad know-how around how applications and services are constructed using the Azure platforms, while helping to drive automation & integration aspects around the respective technologies. Additionally, the Information Technologist II will coordinate with all stakeholders and vendors to ensure project compliance with organizational mandates and the scope of work. The selected incumbent will develop, implement, and ensure compliance with agency information policies, ensure consistency with OCERS technology direction, and will be a primary coordination point for resolving technology issues and providing technology solutions between external products and applications.
Mar 05, 2024
Full TimeRemote-eligible
DESCRIPTION The Orange County Employees Retirement System invites you to join our growing Information Technology TEAM! We are now accepting on-line applications to fill the position of Information Technologists II. Applications will be accepted on a continuous basis until the needs of OCERS have been met. Interested applicants are encouraged to apply immediately as this recruitment may close at any time. WHO ARE WE Established in 1945, the Orange County Employees Retirement System (OCERS) provides retirement, death, disability, and cost-of-living benefits to retirees of the County of Orange and certain County districts. Serving approximately 48,000 members, OCERS is governed by a ten-member Board of Retirement that is responsible for managing a $21 billion dollar fund. For more information about OCERS, please click here . Mission OCERS mission is to provide secure retirement and disability benefits with the highest standards of excellence. Vision OCERS vision is to be a trusted partner providing premier pension administration, distinguished by consistent, quality member experiences and prudent financial stewardship. Values
Open and Transparent
Commitment to Superior Service
Engaged and Dedicated Workforce
Reliable and Accurate
Secure and Sustainable
THE OPPORTUNITY: Under general supervision, the Information Technologist II will provide support to OCERS team members and management. The Information Technologist II will also provide support for network infrastructure (i.e., voice and data) and will assist in cross-functional IT tasks as needed. The selected incumbent will also provide recommendations on enhancing and complementing existing systems. The Information Technologist II will be responsible for defining implementation architectures, having deep expertise in Azure technologies as well as broad know-how around how applications and services are constructed using the Azure platforms, while helping to drive automation & integration aspects around the respective technologies. Additionally, the Information Technologist II will coordinate with all stakeholders and vendors to ensure project compliance with organizational mandates and the scope of work. The selected incumbent will develop, implement, and ensure compliance with agency information policies, ensure consistency with OCERS technology direction, and will be a primary coordination point for resolving technology issues and providing technology solutions between external products and applications.
City of Fort Worth, TX
Fort Worth, TX, United States
Pay Range: $37.47/hr. - $48.71/hr. Job Posting Closing on: Thursday, May 2, 2024 Workdays & Hours: FLSA Exempt position. Monday - Friday 8am - 5pm; some evening/weekend work required. Hybrid on-site work model available with supervisory approval; staff required to be on-site at least 2 days per week. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. An IT Information Security Analyst position is available with the City of Fort Worth’s IT Solutions Security Division. The IT Security Analyst proactively monitors, evaluates, and maintains central security policies for the City of Fort Worth. The Security Analyst will be responsible for interfacing with many City organizations to provide security assessment, planning, and remediation in the delivery and safeguarding of our highly available network and Internet services. Minimum Qualifications: Bachelor’s degree from an accredited college or university with major coursework in Computer Science, Information Systems, or a related field. Four (4) years of responsible experience in Information Security programs. Relevant certifications within the Information Security realm (CompTIA, Security+, GISF, ISC2-CC, etc.) within 6 months of hire. Valid Driver’s License. Candidate selected for hire must pass a Criminal Background Check for CJIS. Preferred Qualifications: Experience in daily monitoring, follow-up and remediation of threat events generated from security platforms (Firewall, Antivirus/EDR, SIEM). Experience managing Email security threats (e.g. Phishing, email based threats, etc.). Experience with vulnerability scanning and management. Experience managing security awareness campaigns and processes. Relevant certifications within the Information Security realm (CompTIA Security+, GISF, ISC2-CC, etc.). The IT Information Security Analyst job responsibilities include: Participate in development and implementation of policies, procedures, and security strategies. Coordinate, perform and track vulnerability and security assessments. Monitors and reviews log information from various sources. Performs audits of security configurations of devices and systems across the environment. Investigate any potential compromise of city networks or owned resources. Participate in the design and implementation of information security technologies. Consistent assessment, documentation, and mitigation of information security threats and risks. Providing exemplary customer service to technical and non-technical staff. Physical Demand Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking and repetitive motions. Criminal Justice Information Systems (CJIS) Background Check Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Apr 19, 2024
Full Time
Pay Range: $37.47/hr. - $48.71/hr. Job Posting Closing on: Thursday, May 2, 2024 Workdays & Hours: FLSA Exempt position. Monday - Friday 8am - 5pm; some evening/weekend work required. Hybrid on-site work model available with supervisory approval; staff required to be on-site at least 2 days per week. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. An IT Information Security Analyst position is available with the City of Fort Worth’s IT Solutions Security Division. The IT Security Analyst proactively monitors, evaluates, and maintains central security policies for the City of Fort Worth. The Security Analyst will be responsible for interfacing with many City organizations to provide security assessment, planning, and remediation in the delivery and safeguarding of our highly available network and Internet services. Minimum Qualifications: Bachelor’s degree from an accredited college or university with major coursework in Computer Science, Information Systems, or a related field. Four (4) years of responsible experience in Information Security programs. Relevant certifications within the Information Security realm (CompTIA, Security+, GISF, ISC2-CC, etc.) within 6 months of hire. Valid Driver’s License. Candidate selected for hire must pass a Criminal Background Check for CJIS. Preferred Qualifications: Experience in daily monitoring, follow-up and remediation of threat events generated from security platforms (Firewall, Antivirus/EDR, SIEM). Experience managing Email security threats (e.g. Phishing, email based threats, etc.). Experience with vulnerability scanning and management. Experience managing security awareness campaigns and processes. Relevant certifications within the Information Security realm (CompTIA Security+, GISF, ISC2-CC, etc.). The IT Information Security Analyst job responsibilities include: Participate in development and implementation of policies, procedures, and security strategies. Coordinate, perform and track vulnerability and security assessments. Monitors and reviews log information from various sources. Performs audits of security configurations of devices and systems across the environment. Investigate any potential compromise of city networks or owned resources. Participate in the design and implementation of information security technologies. Consistent assessment, documentation, and mitigation of information security threats and risks. Providing exemplary customer service to technical and non-technical staff. Physical Demand Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking and repetitive motions. Criminal Justice Information Systems (CJIS) Background Check Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
Apr 19, 2024
Full Time
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
CITY OF ATLANTA, GA
College Park, Georgia, United States
Salary range: $39,099-$58,596 General Description and Classification Standards Provides higher-level accounting support in accounts payable. This is an experienced, skilled, or technical level position capable of completing a variety of tasks with limited guidance. Accounts Payable Specialist focuses on customer-based accounting responsibilities in accordance with the Department of Aviation’s procedures and core values. Provides financial, administrative, and clerical support by ensuring payments are completed and expenses are controlled by processing, verifying, and reconciling invoices according to established policies and procedures in an efficient, timely and accurate manner. The role is an experienced skill level capable of carrying out most assignments typical in accounts payable. Supervision Received Works under minimal supervision; follow standardized procedures and written instructions to accomplish assigned tasks. Minimum Qualifications Education and Experience Associate degree in accounting or business related field. 1- 3 years of professional experience in a billing/accounts receivable/customer facing role Demonstrated experience in managing a process(es). Basic understanding of principles of accounting. Intermediate-level skill in the use of Microsoft Office Suite and accounting software databases. Proficiency in MS Office (Excel and Word) and Outlook. Preferred Education & Experience Bachelor’s Degree in Accounting, Finance, and/or Business Administration. Up to 5 years of Oracle system experience. Experience working knowledge with Oracle, PeopleSoft, Great Plans, JD Edwards, SAP. Experience in working with Oracle Cloud environment. Minimum 3-5 years’ experience in an A/P role or accounting experience. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with the job. Closing Date/Time: 2024-04-26
Apr 19, 2024
Full Time
Salary range: $39,099-$58,596 General Description and Classification Standards Provides higher-level accounting support in accounts payable. This is an experienced, skilled, or technical level position capable of completing a variety of tasks with limited guidance. Accounts Payable Specialist focuses on customer-based accounting responsibilities in accordance with the Department of Aviation’s procedures and core values. Provides financial, administrative, and clerical support by ensuring payments are completed and expenses are controlled by processing, verifying, and reconciling invoices according to established policies and procedures in an efficient, timely and accurate manner. The role is an experienced skill level capable of carrying out most assignments typical in accounts payable. Supervision Received Works under minimal supervision; follow standardized procedures and written instructions to accomplish assigned tasks. Minimum Qualifications Education and Experience Associate degree in accounting or business related field. 1- 3 years of professional experience in a billing/accounts receivable/customer facing role Demonstrated experience in managing a process(es). Basic understanding of principles of accounting. Intermediate-level skill in the use of Microsoft Office Suite and accounting software databases. Proficiency in MS Office (Excel and Word) and Outlook. Preferred Education & Experience Bachelor’s Degree in Accounting, Finance, and/or Business Administration. Up to 5 years of Oracle system experience. Experience working knowledge with Oracle, PeopleSoft, Great Plans, JD Edwards, SAP. Experience in working with Oracle Cloud environment. Minimum 3-5 years’ experience in an A/P role or accounting experience. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with the job. Closing Date/Time: 2024-04-26
State of Missouri
Jefferson City, Missouri, United States
Job Location: Roberts Building, 1706 E. Elm Street, Jefferson City, MO 65102 Why you’ll love this position: The Department of Mental health is seeking to hire a Senior Research Data Analyst to be domiciled at Central Office in Jefferson City. This position reports directly to the Research Manager. Assist Division staff in strategic planning discussions related to quality improvement, data integrity and data governance to ensure that best practices of data collection methods and processing are implemented at all phases of implementation and maintenance. Plan, coordinate and execute complex statistical programs to retrieve and aggregate data requested by stakeholders or required for reporting associated with federal grants, budgetary needs, general data requests and feedback reporting. Oversee and participate in the maintenance of ongoing reporting projects in support of Division initiatives. Supervise two intermediate and/or entry level analysts by providing direction on complex analyses, reviewing work for accuracy and training staff when necessary. Provide technical and general supervision to direct reporting staff as well as other analysts within the unit working on large projects as needed. Minimum Qualifications: Possess knowledge and skills related to data processes and database design. Knowledge and skills related to coordinating work in a team-based setting. Good communication skills. Ability to learn skills related to Microsoft SQL, SAS, Tableau, and Microsoft Reporting Services as well as other tools used for data reporting. Preferred Qualifications: Bachelor's degree in social service or data analysis related field. Four (4) or more years of progressive research/data analysis experience pertaining to mental health/substance use disorder programs/services may substitute. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position, please contact: hrmail@dmh.mo.gov Closing Date/Time: 2024-05-01
Apr 19, 2024
Full Time
Job Location: Roberts Building, 1706 E. Elm Street, Jefferson City, MO 65102 Why you’ll love this position: The Department of Mental health is seeking to hire a Senior Research Data Analyst to be domiciled at Central Office in Jefferson City. This position reports directly to the Research Manager. Assist Division staff in strategic planning discussions related to quality improvement, data integrity and data governance to ensure that best practices of data collection methods and processing are implemented at all phases of implementation and maintenance. Plan, coordinate and execute complex statistical programs to retrieve and aggregate data requested by stakeholders or required for reporting associated with federal grants, budgetary needs, general data requests and feedback reporting. Oversee and participate in the maintenance of ongoing reporting projects in support of Division initiatives. Supervise two intermediate and/or entry level analysts by providing direction on complex analyses, reviewing work for accuracy and training staff when necessary. Provide technical and general supervision to direct reporting staff as well as other analysts within the unit working on large projects as needed. Minimum Qualifications: Possess knowledge and skills related to data processes and database design. Knowledge and skills related to coordinating work in a team-based setting. Good communication skills. Ability to learn skills related to Microsoft SQL, SAS, Tableau, and Microsoft Reporting Services as well as other tools used for data reporting. Preferred Qualifications: Bachelor's degree in social service or data analysis related field. Four (4) or more years of progressive research/data analysis experience pertaining to mental health/substance use disorder programs/services may substitute. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . If you have questions about this position, please contact: hrmail@dmh.mo.gov Closing Date/Time: 2024-05-01
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is a specialist level position, which provides support for library computers and software. Work is performed independently, as a team, and under the supervision of the Library Services Coordinator (Automation Services). This position may require some evening and weekend hours and to be on-call for evening and weekend emergencies. Incumbent must be available to work evening or weekend hours as needed. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and trails. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Handle multiple priorities, meet deadlines and work with minimal supervision Develop and document work methods and procedures with initiative and judgment Follow departmental goals and directives Employ resourcefulness and tact in meeting new problems Work effectively in both team and individual situations Establish and maintain effective working relationships with staff, volunteers, vendors and customers Communicate clearly, concisely, and effectively all the technical concepts and technology solutions to management, library staff, and patrons Demonstrate current knowledge of Windows operating systems, various Office products, and various browsers Ensure that library computers are running up-to-date applications Anticipate future needs and service delivery that utilize current technology and social media Utilize knowledge of e-resources, such as e-books, online databases, and a variety of mobile devices Demonstrate aptitude for troubleshooting complex technical problems in a wide variety of environments, including computer hardware and software, server hardware and software, network systems, and library systems JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Creates and maintains the library’s web pages, including: Keeping social media and mobile technology up-to-date Providing access to online library databases Customizing existing pages and launching new library web pages as needed. Creating graphics and writing, editing, proofing new web content. Communicating details about policy changes or new services to staff and the public Writing, editing, and decoding HTML and CSS. 2. Maintains, upgrades, and modifies the integrated library system (ILS), including Understanding of all aspects of the ILS and associated modules Collaborating with staff to make improvements or changes to the ILS as necessary or required Working with the ILS vendor on necessary changes, perform troubleshooting, or implement new modules 3. Provides: Research, testing, customization, and implementation of new online services and software. Support for library technology, including hardware, software, and services for library staff and patrons Assistance and support for other Automation Services projects and staff as needed Automation Services emergency support Support for library meeting rooms for both staff and the public Training, including: Onboarding training for new staff Creating training materials to be used by the staff as well as the public for new and existing library resources and systems Statistical data and reports from various library systems as needed. Completion of work tickets as assigned using the Bugzilla work request system Possession of a valid driver’s licesne and maintain a safe driving record 4. Maintains regular and punctual attendance Other Duties and Responsibilities 1. Transports computer equipment to and from remote locations as needed 2. Maintains the integrity of various library systems 3. Follows library-related laws on filtering and patron privacy 4. Adapts and responds to the ever-changing nature of technology to meet future library needs Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : 18 years of age or older Graduation from an accredited four-year college or university Experience with computer troubleshooting and installation Two years of library experience, preferably in the Automation Services or IT department Valid driver's license with safe driving record Preferred : More than two (2) years of experience in an IT department One year or more of HTML coding experience Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting of up to forty (40) pounds from ground to waist to move returned books to check-in area; frequent lifting of up to twenty (20) pounds from ground to overhead to return books to stacks and stock supplies and materials; occasional carrying of up to forty (40) pounds 200 feet to move books and material; occasional pushing and/or pulling of up to 150 pounds up to 200 feet with cart throughout multilevel public use library Sufficient visual acuity is needed for repair of computer equipment using small tools and components WORKING CONDITIONS Work is constantly performed indoors and is primarily sedentary office work. May involve exposure to extreme weather conditions in taking equipment to/from the remote locations and/or driving to/from the remote locations for troubleshooting. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Various personal computers, servers, laser printers, and networking equipment Computer peripherals such as barcode readers, document scanners, receipt printers, etc. Employs a variety of tools in troubleshooting and repair of computers and other equipment Employs a variety of software programs in the creation of library documents and web pages and in support of various library services. Telephones, photocopiers, e-readers, and other automated equipment or electronic devices PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Pre-employment physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
Apr 19, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is a specialist level position, which provides support for library computers and software. Work is performed independently, as a team, and under the supervision of the Library Services Coordinator (Automation Services). This position may require some evening and weekend hours and to be on-call for evening and weekend emergencies. Incumbent must be available to work evening or weekend hours as needed. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and trails. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Handle multiple priorities, meet deadlines and work with minimal supervision Develop and document work methods and procedures with initiative and judgment Follow departmental goals and directives Employ resourcefulness and tact in meeting new problems Work effectively in both team and individual situations Establish and maintain effective working relationships with staff, volunteers, vendors and customers Communicate clearly, concisely, and effectively all the technical concepts and technology solutions to management, library staff, and patrons Demonstrate current knowledge of Windows operating systems, various Office products, and various browsers Ensure that library computers are running up-to-date applications Anticipate future needs and service delivery that utilize current technology and social media Utilize knowledge of e-resources, such as e-books, online databases, and a variety of mobile devices Demonstrate aptitude for troubleshooting complex technical problems in a wide variety of environments, including computer hardware and software, server hardware and software, network systems, and library systems JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Creates and maintains the library’s web pages, including: Keeping social media and mobile technology up-to-date Providing access to online library databases Customizing existing pages and launching new library web pages as needed. Creating graphics and writing, editing, proofing new web content. Communicating details about policy changes or new services to staff and the public Writing, editing, and decoding HTML and CSS. 2. Maintains, upgrades, and modifies the integrated library system (ILS), including Understanding of all aspects of the ILS and associated modules Collaborating with staff to make improvements or changes to the ILS as necessary or required Working with the ILS vendor on necessary changes, perform troubleshooting, or implement new modules 3. Provides: Research, testing, customization, and implementation of new online services and software. Support for library technology, including hardware, software, and services for library staff and patrons Assistance and support for other Automation Services projects and staff as needed Automation Services emergency support Support for library meeting rooms for both staff and the public Training, including: Onboarding training for new staff Creating training materials to be used by the staff as well as the public for new and existing library resources and systems Statistical data and reports from various library systems as needed. Completion of work tickets as assigned using the Bugzilla work request system Possession of a valid driver’s licesne and maintain a safe driving record 4. Maintains regular and punctual attendance Other Duties and Responsibilities 1. Transports computer equipment to and from remote locations as needed 2. Maintains the integrity of various library systems 3. Follows library-related laws on filtering and patron privacy 4. Adapts and responds to the ever-changing nature of technology to meet future library needs Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : 18 years of age or older Graduation from an accredited four-year college or university Experience with computer troubleshooting and installation Two years of library experience, preferably in the Automation Services or IT department Valid driver's license with safe driving record Preferred : More than two (2) years of experience in an IT department One year or more of HTML coding experience Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting of up to forty (40) pounds from ground to waist to move returned books to check-in area; frequent lifting of up to twenty (20) pounds from ground to overhead to return books to stacks and stock supplies and materials; occasional carrying of up to forty (40) pounds 200 feet to move books and material; occasional pushing and/or pulling of up to 150 pounds up to 200 feet with cart throughout multilevel public use library Sufficient visual acuity is needed for repair of computer equipment using small tools and components WORKING CONDITIONS Work is constantly performed indoors and is primarily sedentary office work. May involve exposure to extreme weather conditions in taking equipment to/from the remote locations and/or driving to/from the remote locations for troubleshooting. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment Various personal computers, servers, laser printers, and networking equipment Computer peripherals such as barcode readers, document scanners, receipt printers, etc. Employs a variety of tools in troubleshooting and repair of computers and other equipment Employs a variety of software programs in the creation of library documents and web pages and in support of various library services. Telephones, photocopiers, e-readers, and other automated equipment or electronic devices PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history and when applicable, credit check, driver's license record, education verification Pre-employment drug screen Pre-employment physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: Information Technology Employee Type: Contract Time Type: Full time Salary Range: $27.4836 - $35.0416 Hourly / $57,165.89 - $72,886.53 Annually Job Posting Period: April 18, 2024 - April 26, 2024 12:00 A.M. Job Description: Overview Provide technical assistance, support and solutions to internal and external customers through the installation, deployment and utilization of computer systems and related technology. Essential Functions Provides technical hardware and software support to end users. Working knowledge in installing and maintaining PC hardware and software. Working knowledge in VOIP telephones, wireless systems, network security and backup techniques and websites Utilizes various communication and connectivity methods (RDP, Dameware, SSH, Telnet, telephone, IM, TXT etc.) Provides solutions to end user questions on the usage of hardware and software applications. Working knowledge in computer technology and equipment, application software and operating systems and bitlocker recovery using AD Provides patches and temporary fix support Provides administrative services for various software platforms (Exchange, SharePoint, SQL, Active Directory, etc.) Assembles computer components, CPU, RAM, Add in cards, Power supply, motherboards Knowledge of Office 365 Maintains image standards and upkeep of hardware as needed Installs and configures computer software Configures peripherals devices Strong customer service and communication skills Strong time management and organizational skills The intent of this class description is to provide a representative summary of the types of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications High School Diploma or GED Two (2) years relevant experience in computer support; or the equivalent in education and training, which would provide the necessary knowledge, skills, and abilities CompTIA A+ certification, and Microsoft MCP certification required within 6 months Job Based Competencies Ability to investigate computer problem, conduct research, determine a course of corrective action and implement solution Assists with systems administration as directed by or under supervision Installs and maintains computer hardware components; implements and administers computer and network operating software Provides service desk and technical support to workers Enhances current systems as authorized when upgrades become available and according to system requirements Monitors hardware and software utilization: maintains inventory of computer hardware and software, telephone system, and provides in-house training personnel on system and general software use Ability to analyze technical problems and do abstract problem solving Ability to communicate technical and other data effectively and clearly, both orally and in writing, and to prepare and present succinct, coherent and technically accurate reports. Ability to establish and maintain effective working relationships within the department, other City departments, officials and the general public Provides technical assistance in preparation of various reports and maintenance of system documentation: recommends hardware and software replacement and/or upgrades as needed Ability to process information logically (critical thinking) and solve problems Ability to effectively communicate in oral and written form Maintains knowledge of current technology; assists user departments in defining their computer and software-related needs Ability to be an effective team member Ability to multi-task and balance the demands of multiple projects Responsibility Under the direction of and responsible to the Department Head or designated representative. Generally, there is no supervision exercised, although may serve as a member of project team(s). Physical Requirements This is light to moderate work requiring the exertion of 40 pounds of force occasionally and up to 10 pounds of force frequently. The work requires visual acuity to operate computer equipment and for reviewing, checking, preparing and maintaining written and computer files. Manual dexterity is required operate standard office, data entry, word processing and other computer equipment. Incumbent is required to have sufficient hearing ability to perceive information at normal spoken word levels. Public Contact Routine direct personal contact with all levels of the organization. May occasionally have direct personal contact with vendors and constituents. As such, may represent one of the many public faces of the Information Technology Department. A customer centric attitude through courteous and professional conduct is essential. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
Apr 19, 2024
Full Time
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: Information Technology Employee Type: Contract Time Type: Full time Salary Range: $27.4836 - $35.0416 Hourly / $57,165.89 - $72,886.53 Annually Job Posting Period: April 18, 2024 - April 26, 2024 12:00 A.M. Job Description: Overview Provide technical assistance, support and solutions to internal and external customers through the installation, deployment and utilization of computer systems and related technology. Essential Functions Provides technical hardware and software support to end users. Working knowledge in installing and maintaining PC hardware and software. Working knowledge in VOIP telephones, wireless systems, network security and backup techniques and websites Utilizes various communication and connectivity methods (RDP, Dameware, SSH, Telnet, telephone, IM, TXT etc.) Provides solutions to end user questions on the usage of hardware and software applications. Working knowledge in computer technology and equipment, application software and operating systems and bitlocker recovery using AD Provides patches and temporary fix support Provides administrative services for various software platforms (Exchange, SharePoint, SQL, Active Directory, etc.) Assembles computer components, CPU, RAM, Add in cards, Power supply, motherboards Knowledge of Office 365 Maintains image standards and upkeep of hardware as needed Installs and configures computer software Configures peripherals devices Strong customer service and communication skills Strong time management and organizational skills The intent of this class description is to provide a representative summary of the types of duties and responsibilities that would be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications High School Diploma or GED Two (2) years relevant experience in computer support; or the equivalent in education and training, which would provide the necessary knowledge, skills, and abilities CompTIA A+ certification, and Microsoft MCP certification required within 6 months Job Based Competencies Ability to investigate computer problem, conduct research, determine a course of corrective action and implement solution Assists with systems administration as directed by or under supervision Installs and maintains computer hardware components; implements and administers computer and network operating software Provides service desk and technical support to workers Enhances current systems as authorized when upgrades become available and according to system requirements Monitors hardware and software utilization: maintains inventory of computer hardware and software, telephone system, and provides in-house training personnel on system and general software use Ability to analyze technical problems and do abstract problem solving Ability to communicate technical and other data effectively and clearly, both orally and in writing, and to prepare and present succinct, coherent and technically accurate reports. Ability to establish and maintain effective working relationships within the department, other City departments, officials and the general public Provides technical assistance in preparation of various reports and maintenance of system documentation: recommends hardware and software replacement and/or upgrades as needed Ability to process information logically (critical thinking) and solve problems Ability to effectively communicate in oral and written form Maintains knowledge of current technology; assists user departments in defining their computer and software-related needs Ability to be an effective team member Ability to multi-task and balance the demands of multiple projects Responsibility Under the direction of and responsible to the Department Head or designated representative. Generally, there is no supervision exercised, although may serve as a member of project team(s). Physical Requirements This is light to moderate work requiring the exertion of 40 pounds of force occasionally and up to 10 pounds of force frequently. The work requires visual acuity to operate computer equipment and for reviewing, checking, preparing and maintaining written and computer files. Manual dexterity is required operate standard office, data entry, word processing and other computer equipment. Incumbent is required to have sufficient hearing ability to perceive information at normal spoken word levels. Public Contact Routine direct personal contact with all levels of the organization. May occasionally have direct personal contact with vendors and constituents. As such, may represent one of the many public faces of the Information Technology Department. A customer centric attitude through courteous and professional conduct is essential. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
RTC of Southern Nevada
Las Vegas, Nevada, United States
THE POSITION **Although there is a salary range for this position, salary will be negotiated depending on experience.** This recruitment will be used to establish an open competitive and promotional eligibility list that may be used to fill this vacancy and vacancies occurring in this classification for a minimum period of six (6) months. All communication with applicants will be via email. Applicants must provide a current and valid email address when applying. RTC Department of Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment. Provides journey-level level technical assistance in the management and coordination of traffic systems. FLSA STATUS: Non-Exempt Working Conditions: May work shifts on days, evenings, weekends, and holidays. REQUIREMENTS Education and Work Experience: Equivalent to high school diploma / GED AND successful completion of a recognized apprenticeship as an electronic technician AND two (2) years of journey-level experience in electrical and electronic troubleshooting and repair. Licensing and Certifications: Must possess a valid Class C Nevada Driver's License at time of application. Must possess valid International Municipal Signal Assoc (IMSA) Level I certification as Associate Traffic Signal Technician, or agree to obtain certification within one (1) year of date of hire. Background Investigation: Employment with the Regional Transportation Commission in the position is contingent upon the results of a comprehensive education/experience background investigation, social security trace, and a criminal and driving history record checks. Medical Examination: Employment is contingent upon the results of a physical examination performed by our examining physician. A pre-employment drug test is part of the examination. Required Forms: 1. RTC Application On-Line Profile - Follow all the instructions on the application to include any education and experience that would qualify you for this position. Only the most qualified candidates will be invited to participate in the examination process. Candidates should ensure they highlight any of the following professional experience they possess on their applications/resumes: • Ability to use various software for documentation and record keeping • Demonstrated traffic-related work experience • Ability to understand traffic signal operations • Demonstrated experience troubleshooting and problem solving skills as it applies to traffic signal operations PHYSICAL DEMANDS Physical ability to perform construction, maintenance and related work, including climbing and/or crawling in areas that are not handicapped accessible; stamina to stand and walk for extended periods of time; strength to lift and maneuver materials and equipment weighing up to 70 pounds with proper equipment; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Work is subject to exposure to high voltage, fumes, chemicals and solvents. EXAMPLE OF DUTIES Monitors and evaluates the performance of traffic patterns along roadways throughout the traffic system; responds to concerns or issues. Re-times existing traffic corridors and/or develops new coordination plans consistent with traffic demands. Performs routine maintenance on and monitors performance of ramp metering systems. Develops operating parameters as required. Provides technical assistance to agencies and consultants to improve traffic signal operation and coordination. Provides and maintains reports and records of work performed as required. Reviews construction plans and specifications, and performs inspections of new construction projects/equipment. Analyzes and converts test data to usable form, using mathematical formulas; devises formulas to solve problems in measurements and calibrations; prepares graphs and written reports to translate test results. Loads signal controllers with operating system and intersection timing data; bench tests for proper operational outputs. Operates a variety of office equipment, to include computers and associated software. Provides information and assistance to internal and external customers as required. Other duties assigned. GROUP INSURANCE - Health and dental insurance is available at a minimal expense to eligible employees, spouses and dependents. The RTC pays the monthly life insurance premium for eligible employees. SERVICE CONNECTED DISABILITY INSURANCE - Eligible employees are covered by a Workman's Compensation Program in accordance with the provisions of the Nevada Industrial Insurance Act (NRS Chapter 616) and the Nevada Occupational Diseases Act (NRS 617). LONG-TERM DISABILITY INSURANCE - The RTC pays a monthly premium toward a long-term disability plan for eligible employees. VACATION - Vacation leave accrual is based on length of RTC employment. Initial accrual is at the rate of 3.08 vacation hours for each biweekly pay period. SICK LEAVE - Eligible employees accrue 3.7 hours of sick leave for each biweekly pay period. Employees completing 10 years of service accrue an additional .92 hours of sick leave per biweekly pay period. MISCELLANEOUS LEAVES - Court leave, military leave, parental leave, leave without pay, blood donor leave, education leave, and RTC promotional/transfer application examination leave are available (upon approval) for eligible permanent employees. RETIREMENT - Full-time employees become a member of the Nevada State Public Employees Retirement System under an employer paid plan. LONGEVITY PAY - Effective July 1, 2021, permanent employees who have completed 5 full years of creditable service with the RTC are entitled to a one time longevity payment in addition to their base salary. Longevity is paid annually, in a one time lump sum amount, at the rate of .57 of 1% at 5 years. CREDIT UNION - RTC employees and their families are eligible to join the Clark County Credit Union. TUITION REIMBURSEMENT - Eligible employees may be awarded tuition reimbursement upon successful completion of pre-approved, job related courses. FMLA - Employees who have worked for the RTC for at least one year, and have worked at least 1,250 hours over the preceding 12 months are eligible for the provisions of the Family Medical Leave Act. Closing Date/Time: 5/1/2024 6:00 PM Pacific
Apr 19, 2024
Full Time
THE POSITION **Although there is a salary range for this position, salary will be negotiated depending on experience.** This recruitment will be used to establish an open competitive and promotional eligibility list that may be used to fill this vacancy and vacancies occurring in this classification for a minimum period of six (6) months. All communication with applicants will be via email. Applicants must provide a current and valid email address when applying. RTC Department of Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment. Provides journey-level level technical assistance in the management and coordination of traffic systems. FLSA STATUS: Non-Exempt Working Conditions: May work shifts on days, evenings, weekends, and holidays. REQUIREMENTS Education and Work Experience: Equivalent to high school diploma / GED AND successful completion of a recognized apprenticeship as an electronic technician AND two (2) years of journey-level experience in electrical and electronic troubleshooting and repair. Licensing and Certifications: Must possess a valid Class C Nevada Driver's License at time of application. Must possess valid International Municipal Signal Assoc (IMSA) Level I certification as Associate Traffic Signal Technician, or agree to obtain certification within one (1) year of date of hire. Background Investigation: Employment with the Regional Transportation Commission in the position is contingent upon the results of a comprehensive education/experience background investigation, social security trace, and a criminal and driving history record checks. Medical Examination: Employment is contingent upon the results of a physical examination performed by our examining physician. A pre-employment drug test is part of the examination. Required Forms: 1. RTC Application On-Line Profile - Follow all the instructions on the application to include any education and experience that would qualify you for this position. Only the most qualified candidates will be invited to participate in the examination process. Candidates should ensure they highlight any of the following professional experience they possess on their applications/resumes: • Ability to use various software for documentation and record keeping • Demonstrated traffic-related work experience • Ability to understand traffic signal operations • Demonstrated experience troubleshooting and problem solving skills as it applies to traffic signal operations PHYSICAL DEMANDS Physical ability to perform construction, maintenance and related work, including climbing and/or crawling in areas that are not handicapped accessible; stamina to stand and walk for extended periods of time; strength to lift and maneuver materials and equipment weighing up to 70 pounds with proper equipment; vision to read printed materials; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Work is subject to exposure to high voltage, fumes, chemicals and solvents. EXAMPLE OF DUTIES Monitors and evaluates the performance of traffic patterns along roadways throughout the traffic system; responds to concerns or issues. Re-times existing traffic corridors and/or develops new coordination plans consistent with traffic demands. Performs routine maintenance on and monitors performance of ramp metering systems. Develops operating parameters as required. Provides technical assistance to agencies and consultants to improve traffic signal operation and coordination. Provides and maintains reports and records of work performed as required. Reviews construction plans and specifications, and performs inspections of new construction projects/equipment. Analyzes and converts test data to usable form, using mathematical formulas; devises formulas to solve problems in measurements and calibrations; prepares graphs and written reports to translate test results. Loads signal controllers with operating system and intersection timing data; bench tests for proper operational outputs. Operates a variety of office equipment, to include computers and associated software. Provides information and assistance to internal and external customers as required. Other duties assigned. GROUP INSURANCE - Health and dental insurance is available at a minimal expense to eligible employees, spouses and dependents. The RTC pays the monthly life insurance premium for eligible employees. SERVICE CONNECTED DISABILITY INSURANCE - Eligible employees are covered by a Workman's Compensation Program in accordance with the provisions of the Nevada Industrial Insurance Act (NRS Chapter 616) and the Nevada Occupational Diseases Act (NRS 617). LONG-TERM DISABILITY INSURANCE - The RTC pays a monthly premium toward a long-term disability plan for eligible employees. VACATION - Vacation leave accrual is based on length of RTC employment. Initial accrual is at the rate of 3.08 vacation hours for each biweekly pay period. SICK LEAVE - Eligible employees accrue 3.7 hours of sick leave for each biweekly pay period. Employees completing 10 years of service accrue an additional .92 hours of sick leave per biweekly pay period. MISCELLANEOUS LEAVES - Court leave, military leave, parental leave, leave without pay, blood donor leave, education leave, and RTC promotional/transfer application examination leave are available (upon approval) for eligible permanent employees. RETIREMENT - Full-time employees become a member of the Nevada State Public Employees Retirement System under an employer paid plan. LONGEVITY PAY - Effective July 1, 2021, permanent employees who have completed 5 full years of creditable service with the RTC are entitled to a one time longevity payment in addition to their base salary. Longevity is paid annually, in a one time lump sum amount, at the rate of .57 of 1% at 5 years. CREDIT UNION - RTC employees and their families are eligible to join the Clark County Credit Union. TUITION REIMBURSEMENT - Eligible employees may be awarded tuition reimbursement upon successful completion of pre-approved, job related courses. FMLA - Employees who have worked for the RTC for at least one year, and have worked at least 1,250 hours over the preceding 12 months are eligible for the provisions of the Family Medical Leave Act. Closing Date/Time: 5/1/2024 6:00 PM Pacific
SAN ANTONIO WATER SYSTEM
San Antonio, Texas, United States
Grade 19 - Starting hourly rate: $29.2658. Rate of pay depends on qualifications. Job Description JO B SUMMARY The Senior Control Systems Technician is responsible for the installation, maintenance, programming, commissioning, and troubleshooting of process control systems. Under limited supervision, the Senior Control Systems Technician is responsible for efficiently prioritizing, planning, and completing the workload as assigned. The technician works as part of the instrument and controls team to meet SAWS’ mission statement. The incumbent attends required safety training and follows all safety standards. E SS E N T I A L FUNCTIONS Performs complex maintenance, troubleshooting, calibration, programming, and system administration of Process Control Systems (SCADA and DCS), Programmable Logic Controllers (PLCs), control and instrument loops, field instrumentation, chemical analysis systems, variable frequency drives, communication network systems, hazardous chemical distribution and detection systems, and HMI computer workstations. Performs installation and implementation of process instrumentation, Programmable Logic Controllers ((PLC's), PLC-based control and instrument loops, communication network systems (Serial/IP/Radio), hazardous chemical distribution/detection systems, and chemical analyzer equipment. Ensures proper software application and systems programming necessary for maintaining and troubleshooting PLC’s, HMI, Radio, and other field equipment. Creates, maintains, and updates critical information using various applications and programs. Reviews, and prepares reports from databases with information regarding assigned work orders, equipment calibration, repair, and inventory. Coordinates and facilitates monthly group meetings. Participates in design review and construction process. Reviews prints for conformity to SAWS and accepted industry standards in process control systems and instrumentation principles, practices, procedures, and terminology. Evaluates and specifies instrumentation. Provides technical guidance and training to control system technicians for special projects and PCS control systems. Performs other duties as assigned. DE C I S I O N MAKING The Senior Control Systems Technician works under limited supervision and is expected to take individual initiative in planning and performing work. Coordinates technicians of different trades in order to carry out repair and installation of complex control systems and instrumentation. M INI MU M REQUIREMENTS Associate degree in Instrumentation, Electronics, Industrial Fields or a related field or 60 college hours from an institution accredited by a nationally recognized accredited agency, or a State of Texas Journeyman Electrician License. Three years’ experience in the maintenance, troubleshooting, calibration, repair, and installation of control and instrument loops, field instrumentation, or hazardous chemical distribution/detection systems, including two years’ experience in PLC hardware and software, SCADA/DCS fundamentals. Valid Class “C” Texas Driver’s License. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. PR EFE R R E D QUALIFICATIONS Instrument Society of America Certification. Cisco certification or approved network certification. Experience in potable and non-potable water industries. Certification that relates to the essential job functions. Work order and maintenance management systems experience. Proficient skills in programming of Programmable Logic Controllers (PLCs) and Human-Machine Interface (HMI) computer workstations. J O B DIMENSIONS Thorough knowledge in communications systems protocols, including hardware and software for wired and wireless network systems. Skill in using desktop business applications, including Excel, Word, PowerPoint, Visio, and Access. Ability to work effectively in both a team and an individual self-directed environment, including coordination with end users, internal and external customers, consultants and vendors. Ability to communicate effectively, verbally and in writing. Ability to work hours other than regular schedule such as days, nights, weekends, holidays, on-call and rotating shifts. Ability to operate a company vehicle on a daily basis. Ability to proficiently utilize laptop computers, oscilloscopes, multi-meters, signal generators, communication service monitors and other calibration equipment. PH Y S I C A L DEMANDS AND WORKING CONDITIONS Physical requirements include, visual acuity, color vision, standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time, and the ability to lift up to 75 pounds. Working conditions are primarily outside with frequent exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; animals, snakes and poisonous insects. May be required to comply with requirements as specified in applicable regulations for personal protective equipment, including clearance for use of respiratory protection and other associated equipment. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 5/26/2024 11:59 PM Central
Apr 19, 2024
Full Time
Grade 19 - Starting hourly rate: $29.2658. Rate of pay depends on qualifications. Job Description JO B SUMMARY The Senior Control Systems Technician is responsible for the installation, maintenance, programming, commissioning, and troubleshooting of process control systems. Under limited supervision, the Senior Control Systems Technician is responsible for efficiently prioritizing, planning, and completing the workload as assigned. The technician works as part of the instrument and controls team to meet SAWS’ mission statement. The incumbent attends required safety training and follows all safety standards. E SS E N T I A L FUNCTIONS Performs complex maintenance, troubleshooting, calibration, programming, and system administration of Process Control Systems (SCADA and DCS), Programmable Logic Controllers (PLCs), control and instrument loops, field instrumentation, chemical analysis systems, variable frequency drives, communication network systems, hazardous chemical distribution and detection systems, and HMI computer workstations. Performs installation and implementation of process instrumentation, Programmable Logic Controllers ((PLC's), PLC-based control and instrument loops, communication network systems (Serial/IP/Radio), hazardous chemical distribution/detection systems, and chemical analyzer equipment. Ensures proper software application and systems programming necessary for maintaining and troubleshooting PLC’s, HMI, Radio, and other field equipment. Creates, maintains, and updates critical information using various applications and programs. Reviews, and prepares reports from databases with information regarding assigned work orders, equipment calibration, repair, and inventory. Coordinates and facilitates monthly group meetings. Participates in design review and construction process. Reviews prints for conformity to SAWS and accepted industry standards in process control systems and instrumentation principles, practices, procedures, and terminology. Evaluates and specifies instrumentation. Provides technical guidance and training to control system technicians for special projects and PCS control systems. Performs other duties as assigned. DE C I S I O N MAKING The Senior Control Systems Technician works under limited supervision and is expected to take individual initiative in planning and performing work. Coordinates technicians of different trades in order to carry out repair and installation of complex control systems and instrumentation. M INI MU M REQUIREMENTS Associate degree in Instrumentation, Electronics, Industrial Fields or a related field or 60 college hours from an institution accredited by a nationally recognized accredited agency, or a State of Texas Journeyman Electrician License. Three years’ experience in the maintenance, troubleshooting, calibration, repair, and installation of control and instrument loops, field instrumentation, or hazardous chemical distribution/detection systems, including two years’ experience in PLC hardware and software, SCADA/DCS fundamentals. Valid Class “C” Texas Driver’s License. Ability to report to work on time, maintain a good attendance record, and work all designated work schedules. PR EFE R R E D QUALIFICATIONS Instrument Society of America Certification. Cisco certification or approved network certification. Experience in potable and non-potable water industries. Certification that relates to the essential job functions. Work order and maintenance management systems experience. Proficient skills in programming of Programmable Logic Controllers (PLCs) and Human-Machine Interface (HMI) computer workstations. J O B DIMENSIONS Thorough knowledge in communications systems protocols, including hardware and software for wired and wireless network systems. Skill in using desktop business applications, including Excel, Word, PowerPoint, Visio, and Access. Ability to work effectively in both a team and an individual self-directed environment, including coordination with end users, internal and external customers, consultants and vendors. Ability to communicate effectively, verbally and in writing. Ability to work hours other than regular schedule such as days, nights, weekends, holidays, on-call and rotating shifts. Ability to operate a company vehicle on a daily basis. Ability to proficiently utilize laptop computers, oscilloscopes, multi-meters, signal generators, communication service monitors and other calibration equipment. PH Y S I C A L DEMANDS AND WORKING CONDITIONS Physical requirements include, visual acuity, color vision, standing, sitting, walking, climbing, bending, crawling, squatting, kneeling and working in cramped and strained positions for long periods of time, and the ability to lift up to 75 pounds. Working conditions are primarily outside with frequent exposure to inclement weather; wastewater; mechanical, electrical, chemical and confined space hazards; offensive fumes; excessive noise; heavy traffic; deep excavations; animals, snakes and poisonous insects. May be required to comply with requirements as specified in applicable regulations for personal protective equipment, including clearance for use of respiratory protection and other associated equipment. San Antonio Water System values the contributions of all its employees, providing them the best in compensation and benefits. The benefits package is designed to attract and retain a workforce of qualified employees who share a responsibility in providing quality water to 1 million consumers. From an affordable medical and dental plan to life-sustaining retirement and insurance plans, we offer benefits that reward employees for their commitment to a challenging career at SAWS. Employee benefits include the following: Competitive, market-based salaries Performance-based incentives Medical benefits Dental benefits Life insurance Prescription drug program Vision care plan Two retirement plans Deferred compensation plans (457 plan) Disability income Paid leave (vacation, sick, personal) Education assistance program Employee assistance program Flexible, tax-deferred health and dependent care spending accounts Wellness programs On-Site Fitness Facilities Community service opportunities Closing Date/Time: 5/26/2024 11:59 PM Central
Requirements MOS Codes: None Education and Experience : Bachelor’s Degree or higher in Computer Science, Management Information Systems or related field and one (1) year of experience with computer systems servers or an Associate's Degree in Computer Science, Management Information Systems or related field and three (3) years of experience with computer systems servers. Licenses and Certificates: Valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an open arrest for any criminal offense (Felony or Misdemeanor), and family violence convictions. General Purpose Under general supervision, provide technical support of server software and hardware. Typical Duties Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. Involves: installing/rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, and storage in accordance with standards and project and/or operational requirements. Maintain installation and configuration procedures. Contribute to and maintain system standards. Perform daily system monitoring; verify the integrity and availability of all hardware, server resources, systems, and key processes. Review system and application logs and verify completion of scheduled jobs such as backups. Perform server infrastructure functions. Involves: Assist with daily backup operations. Ensure all required file systems and systems data are successfully backed up to the appropriate media; recovery tapes or disks are created and media is recycled and sent offsite as necessary. Perform regular file archival function and purge as necessary. Monitor and test system performance and provide performance statistics and reports. Create shell scripts as required. Create, change, and delete user accounts by request. Provide Tier I support to various city departments. Investigate and troubleshoot server issues. Repair and recover from hardware and/or software failures. Coordinate and communicate with impacted customers. Maintain server functionality. Involves: Maintain server documentation. Implement server upgrades, maintenance fixes, and vendor-supplied patches. Perform ongoing performance tuning and resource optimization. Perform related system administration duties as required. General Information For complete job specification, click here . Note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicant with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, the required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Apr 19, 2024
Full Time
Requirements MOS Codes: None Education and Experience : Bachelor’s Degree or higher in Computer Science, Management Information Systems or related field and one (1) year of experience with computer systems servers or an Associate's Degree in Computer Science, Management Information Systems or related field and three (3) years of experience with computer systems servers. Licenses and Certificates: Valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an open arrest for any criminal offense (Felony or Misdemeanor), and family violence convictions. General Purpose Under general supervision, provide technical support of server software and hardware. Typical Duties Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. Involves: installing/rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, and storage in accordance with standards and project and/or operational requirements. Maintain installation and configuration procedures. Contribute to and maintain system standards. Perform daily system monitoring; verify the integrity and availability of all hardware, server resources, systems, and key processes. Review system and application logs and verify completion of scheduled jobs such as backups. Perform server infrastructure functions. Involves: Assist with daily backup operations. Ensure all required file systems and systems data are successfully backed up to the appropriate media; recovery tapes or disks are created and media is recycled and sent offsite as necessary. Perform regular file archival function and purge as necessary. Monitor and test system performance and provide performance statistics and reports. Create shell scripts as required. Create, change, and delete user accounts by request. Provide Tier I support to various city departments. Investigate and troubleshoot server issues. Repair and recover from hardware and/or software failures. Coordinate and communicate with impacted customers. Maintain server functionality. Involves: Maintain server documentation. Implement server upgrades, maintenance fixes, and vendor-supplied patches. Perform ongoing performance tuning and resource optimization. Perform related system administration duties as required. General Information For complete job specification, click here . Note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicant with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, the required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Requirements MOS Code: None Education and Experience : Bachelor's Degree or higher in Computer Information Systems, Computer Science, Data Processing or related field and two (2) years of data processing and complex programming experience using C#.NET and SQL or an Associate's Degree or higher in Computer Information Systems, Computer Science, Data Processing or related field and four (4) years of data processing and complex programming experience using C#.NET and SQL. Licenses and Certificates : None General Purpose Under direction, develop and/or modify of software or specialized utility programs and maintain large scale applications and documentation. Typical Duties Analyze, design and develop software applications. Involves: Meet with users and analyze needs and software requirements. Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. Develop software system testing and validation procedures, programming and documentation. Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. Using scientific analysis and mathematical models predict and measure outcome and consequences of design. Store, retrieve and manipulate data for analysis of system capabilities and requirements. Assist with the design and development of software applications on all platforms using C#.NET. Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration. Assist with determining system performance standards. Work with a team software developers to deliver products in a timely manner. Train users on new or modified equipment. Perform related duties as assigned. Involves: Substitute, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations. Assist supervisor with training new staff in established programming standards and procedures. General Information For complete job specification, click here. Note: This is an unclassified contract position. Note: This is a new advertisement for Software Developer II. You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicant with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, the required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: 4/23/2024 11:59 PM Mountain
Apr 19, 2024
Full Time
Requirements MOS Code: None Education and Experience : Bachelor's Degree or higher in Computer Information Systems, Computer Science, Data Processing or related field and two (2) years of data processing and complex programming experience using C#.NET and SQL or an Associate's Degree or higher in Computer Information Systems, Computer Science, Data Processing or related field and four (4) years of data processing and complex programming experience using C#.NET and SQL. Licenses and Certificates : None General Purpose Under direction, develop and/or modify of software or specialized utility programs and maintain large scale applications and documentation. Typical Duties Analyze, design and develop software applications. Involves: Meet with users and analyze needs and software requirements. Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. Develop software system testing and validation procedures, programming and documentation. Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. Using scientific analysis and mathematical models predict and measure outcome and consequences of design. Store, retrieve and manipulate data for analysis of system capabilities and requirements. Assist with the design and development of software applications on all platforms using C#.NET. Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration. Assist with determining system performance standards. Work with a team software developers to deliver products in a timely manner. Train users on new or modified equipment. Perform related duties as assigned. Involves: Substitute, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations. Assist supervisor with training new staff in established programming standards and procedures. General Information For complete job specification, click here. Note: This is an unclassified contract position. Note: This is a new advertisement for Software Developer II. You must apply if you are still interested in this position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicant with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, the required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: 4/23/2024 11:59 PM Mountain
Requirements MOS Code: None Education and Experience : An Associate's degree or higher in Computer Information Systems, Microcomputer Technology or a related field, and two (2) years of wide area and local area network hardware and software support experience. Licenses and Certificates : Must have current Computing Technology Industry Association A+ certification at time of application. Must obtain Computing Technology Industry Association Network+ certification within one (1) year of appointment. Some positions may require a valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Be available for work beyond standard workday or workweek hours as necessary General Purpose Under general supervision, provide complex, specialized technical support for personal computers and local area networks. Typical Duties Provide complex technical support to clients in support of their daily business functions. Involves: Set up clients with e-mail and creating shares to make resources available on the network. Verify network data access requests before providing access to network resources. Ensure system is secure from unauthorized computer access. Meet with clients to evaluate and identify user needs, and conduct client training on newly installed hardware and software systems. Assisting in support of client local area networks. Involves: Provide network support, install and configure new software on personal computers, and monitor network error logs. Configure network operating system for efficient performance. Troubleshoot and correct system problems. Identify source of hardware or software problems and take appropriate corrective action. Document all trouble reports in help desk software or in site binders. Research and evaluate new software packages or new hardware platforms and provide advanced technical support to other staff. Involves: Develop scripts or implement utilities to automate or assist in automating tasks. Run tests and debug to ensure system runs correctly. Participate as a team member on projects. Act as project lead on small-to medium personal computer related projects, as assigned. Provide professional staff assistance to department management by coordinating day-to-day internal operations, if assigned. Involves: Prepare schedules for multiple concurrent projects. Arrange for timely availability of resources. Balance functional activities of participating units. Expedite work flow to meet completion commitments. Facilitate resolution of conflicting priorities. Act as project team leader or substitute unit supervisor as authorized. Engage in database, web site or other end user applications programming and analysis as qualified. Perform related duties as assigned. Involves: Work with various other technology departments at various local, state and federal agencies to ensure efficient computer use between systems. Substitute, if assigned, for immediate supervisor, subordinates or coworkers. General Information For the complete job description, click here. Note: This is an unclassified contract position Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A resume and/or other documents will not be accepted in lieu of a completed application. Comments such as "See resume" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your resume will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: 4/23/2024 11:59 PM Mountain
Apr 19, 2024
Full Time
Requirements MOS Code: None Education and Experience : An Associate's degree or higher in Computer Information Systems, Microcomputer Technology or a related field, and two (2) years of wide area and local area network hardware and software support experience. Licenses and Certificates : Must have current Computing Technology Industry Association A+ certification at time of application. Must obtain Computing Technology Industry Association Network+ certification within one (1) year of appointment. Some positions may require a valid Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Be available for work beyond standard workday or workweek hours as necessary General Purpose Under general supervision, provide complex, specialized technical support for personal computers and local area networks. Typical Duties Provide complex technical support to clients in support of their daily business functions. Involves: Set up clients with e-mail and creating shares to make resources available on the network. Verify network data access requests before providing access to network resources. Ensure system is secure from unauthorized computer access. Meet with clients to evaluate and identify user needs, and conduct client training on newly installed hardware and software systems. Assisting in support of client local area networks. Involves: Provide network support, install and configure new software on personal computers, and monitor network error logs. Configure network operating system for efficient performance. Troubleshoot and correct system problems. Identify source of hardware or software problems and take appropriate corrective action. Document all trouble reports in help desk software or in site binders. Research and evaluate new software packages or new hardware platforms and provide advanced technical support to other staff. Involves: Develop scripts or implement utilities to automate or assist in automating tasks. Run tests and debug to ensure system runs correctly. Participate as a team member on projects. Act as project lead on small-to medium personal computer related projects, as assigned. Provide professional staff assistance to department management by coordinating day-to-day internal operations, if assigned. Involves: Prepare schedules for multiple concurrent projects. Arrange for timely availability of resources. Balance functional activities of participating units. Expedite work flow to meet completion commitments. Facilitate resolution of conflicting priorities. Act as project team leader or substitute unit supervisor as authorized. Engage in database, web site or other end user applications programming and analysis as qualified. Perform related duties as assigned. Involves: Work with various other technology departments at various local, state and federal agencies to ensure efficient computer use between systems. Substitute, if assigned, for immediate supervisor, subordinates or coworkers. General Information For the complete job description, click here. Note: This is an unclassified contract position Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A resume and/or other documents will not be accepted in lieu of a completed application. Comments such as "See resume" are not acceptable and will result in the application being considered incomplete. To qualify for this position, required experience, knowledge and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your resume will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: 4/23/2024 11:59 PM Mountain
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general supervision, performs customer service-related duties in the area of municipal utilities and participates in the maintenance of the software system used in billing transactions. Essential Functions Include But Are Not Limited To Receives and processes telephone and walk-in requests to turn on and turn off services for water and refuse. Answers inquiries in writing or by telephone regarding high bills, incorrect bills, service levels, and other customer concerns. Performs various arithmetic calculations to verify service charges against water units consumed. Accesses, audits, adjusts, and inputs account information into computer. Determines and quotes deposit amounts. Takes requests and prepares orders to change, set, remove, and repair water meters. Processes “read,” “connect” and “disconnect” service orders for field personnel. Determines and verifies, with the help of computer, if bills have or have not been paid; issues water bills. Completes and mails appropriate forms for a wide variety of account transactions. Researches historical account files for data needed on current accounts. Performs collection activities including but not limited to preparing correspondence and necessary follow-up. Performs clerical functions including but not limited to typing, filing, and word processing; composes and proofreads correspondence and other documents as needed; frequently uses independent judgment in determining proper format. Establishes and maintains filing systems. Calculates and summarizes statistical and/or other data. Maintains supplies. May train employees. Performs other functions as assigned. Configures the City’s financial software to create rules for operating processes and adjust the way information is processed by the software. Assists system users with issues concerning the software and troubleshoots problems. Tests software patches and new releases. Trains users on software, system access and processes, and data integrity. Researches and recommends system design changes and upgrades based on efficacy of current system, City rules and procedures, and user needs. Works with in-house technical staff and outside consultants to support the system and resolve complex issues. Documents the resolution of day-to-day systems issues and system requests. Minimum Qualifications Education and experience equivalent to graduation from high school, supplemented by courses in financial record keeping, and some experience in general clerical work, one year of experience in customer service and financial record-keeping, and one year of experience in the use of the enQuesta municipal utilities services system. An education equivalent to graduation from a four-year college or university with specialization in public or business administration or closely related field, is highly desirable. DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: basic record-keeping procedures; filing systems; arithmetic; modern office practices, procedures, equipment and clerical techniques; the enQuesta municipal utilities services system (and future releases purchased by the City). Skill in: routine data analysis; the use of clear and effective oral communication and tact when dealing with customers; operation of personal computers and financial software applications including the enQuesta municipal utilities services system. Ability to: type at a corrected speed of 20 words per minute; make simple arithmetic calculations with the help of a calculator; understand and carry out oral and written instructions; perform assignments without close supervision; learn, interpret and explain specific regulations, policies and procedures; maintain moderately complex records and prepare reports; close and balance money registers; make accurate and rapid computations and comparisons; train new users on the enQuesta software used by the City; troubleshoot problems, resolve software issues, and explain clearly and concisely operating methods and procedures of the enQuesta software to users; communicate effectively both orally and in writing; establish and maintain effective working relationships with other employees and the general public. Bilingual fluency in English and Spanish OR Vietnamese is HIGHLY desirable. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for May 21, 2024) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Apr 19, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under general supervision, performs customer service-related duties in the area of municipal utilities and participates in the maintenance of the software system used in billing transactions. Essential Functions Include But Are Not Limited To Receives and processes telephone and walk-in requests to turn on and turn off services for water and refuse. Answers inquiries in writing or by telephone regarding high bills, incorrect bills, service levels, and other customer concerns. Performs various arithmetic calculations to verify service charges against water units consumed. Accesses, audits, adjusts, and inputs account information into computer. Determines and quotes deposit amounts. Takes requests and prepares orders to change, set, remove, and repair water meters. Processes “read,” “connect” and “disconnect” service orders for field personnel. Determines and verifies, with the help of computer, if bills have or have not been paid; issues water bills. Completes and mails appropriate forms for a wide variety of account transactions. Researches historical account files for data needed on current accounts. Performs collection activities including but not limited to preparing correspondence and necessary follow-up. Performs clerical functions including but not limited to typing, filing, and word processing; composes and proofreads correspondence and other documents as needed; frequently uses independent judgment in determining proper format. Establishes and maintains filing systems. Calculates and summarizes statistical and/or other data. Maintains supplies. May train employees. Performs other functions as assigned. Configures the City’s financial software to create rules for operating processes and adjust the way information is processed by the software. Assists system users with issues concerning the software and troubleshoots problems. Tests software patches and new releases. Trains users on software, system access and processes, and data integrity. Researches and recommends system design changes and upgrades based on efficacy of current system, City rules and procedures, and user needs. Works with in-house technical staff and outside consultants to support the system and resolve complex issues. Documents the resolution of day-to-day systems issues and system requests. Minimum Qualifications Education and experience equivalent to graduation from high school, supplemented by courses in financial record keeping, and some experience in general clerical work, one year of experience in customer service and financial record-keeping, and one year of experience in the use of the enQuesta municipal utilities services system. An education equivalent to graduation from a four-year college or university with specialization in public or business administration or closely related field, is highly desirable. DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: basic record-keeping procedures; filing systems; arithmetic; modern office practices, procedures, equipment and clerical techniques; the enQuesta municipal utilities services system (and future releases purchased by the City). Skill in: routine data analysis; the use of clear and effective oral communication and tact when dealing with customers; operation of personal computers and financial software applications including the enQuesta municipal utilities services system. Ability to: type at a corrected speed of 20 words per minute; make simple arithmetic calculations with the help of a calculator; understand and carry out oral and written instructions; perform assignments without close supervision; learn, interpret and explain specific regulations, policies and procedures; maintain moderately complex records and prepare reports; close and balance money registers; make accurate and rapid computations and comparisons; train new users on the enQuesta software used by the City; troubleshoot problems, resolve software issues, and explain clearly and concisely operating methods and procedures of the enQuesta software to users; communicate effectively both orally and in writing; establish and maintain effective working relationships with other employees and the general public. Bilingual fluency in English and Spanish OR Vietnamese is HIGHLY desirable. Selection Process All applicants are required to complete and submit a City application form online and answer the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of the City online application. Stating "See Resume" is not an acceptable substitute for a completed application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination (Tentatively scheduled for May 21, 2024) : (Weight of 100%) will evaluate the candidates' experience, training, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 5/5/2024 11:59 PM Pacific
ABOUT THE POSITION Note: Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Applicants are encouraged to apply early. This recruitment may close at any time without notice. Provide technical assistance to Department users for specialized law enforcement operating systems, hardware, and software. Perform troubleshooting and repair of a wide range of related computer equipment. Performs helpdesk function and sets up new user hardware and configures systems. Responsible for department data backups, and a wide variety of similar tasks as required. Temporary/Part-Time Appointments: Working Hours: Must be available to work a flexible schedule which may include mornings, afternoons, evenings, weekends, including holidays for an average of 20 hours per week. Temporary/Part-time appointments do not qualify for City benefits, except for those required by law. The City does not belong to the Social Security system; however, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings. There are no rights to employment and employment may end with or without cause or advance notice. Certain City operational budgets may not include funding for mandated CalPERS employer contributions; therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment with the City of Downey. Part-Time shifts may not exceed 999 hours on a fiscal year basis (July 1 through June 30). EXAMPLES OF ESSENTIAL FUNCTIONS Provide user support in person, email, via the telephone or remote access in a Help Desk format by using a Ticketing System. Install, configure, and deploy operating system and application software on workstations, laptops, mobile data computers and servers. Maintain, troubleshoot, diagnose, upgrade, and repair computer hardware, software, peripherals, local and network printers, mobile devices, body worn cameras and other equipment. Train users regarding workstation operating systems, applications, software, hardware, printing and peripherals including creating documentation and or training aids to help end users with IT equipment, processes and applications. Assist with audio and video equipment setup. Assist staff and residents with IT related needs and questions. Contact vendors for warranty repairs and issues. Maintain the inventory database and perform hardware and software inventories as needed. Maintain a well-documented spares inventory of basic high turnaround parts, equipment and devices. Perform a wide variety of other related duties and assignments as required. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALIFICATIONS Any combination of experience and training that could likely provide the required skills, knowledge, and abilities to perform the essential functions of the position is qualifying. A typical combination is as follows: Education & Experience: An Associate's degree in computer science or closely related field plus one year of significant exposure to and technical support of personal computers and the overall field of technology. Desirable qualifications : A+ certification or equivalent; Bachelor's degree in Computer Sciences, Information Technology or related field; experience working with Microsoft Operating Systems, Microsoft Exchange, Microsoft SharePoint, and Active Directory. Knowledge of: Specialized law enforcement software and computer operations and activities; Microsoft Outlook, Active Sync technology using Apple and Android devices; Helpdesk functionality; basic customer service principles and practices; basic time management principles and practices; proper grammar, punctuation and spelling; personal computers, laptops, printers, and various peripheral equipment and devices; data backup and restore functions; security practices, spam filtering and web filtering technology; basic troubleshooting methods and techniques; modern business office practices, methods, and procedures. Ability to: Quickly learn and apply new information, with an emphasis on technical information; Identify and resolve problems in timely manner; Receive, interpret and perform assignments and instruction; read, interpret and follow technical information including operations procedures and processes; operate personal computers, printers, and other related equipment;; communicate clearly and concisely, both orally and in writing; and, establish and maintain effective relationships with those contacted in the course of work; Manage multiple assigned tasks, perform routine assignments both independently and as part of a team. ADDITIONAL INFORMATION Physical Tasks, Abilities, and Environmental Conditions: Work is primarily performed in an office environment that requires extended sitting, mobility in the field at construction sites with potential exposure to dangerous machinery and potential physical harm, ability to lift and carry up to 25 pounds, and perform other similar actions during the course of the workday. Selection/Testing Process: All applications and supplemental information will be reviewed and evaluated on the basis of information submitted at the time of filing to determine the level and scope of the candidate's preparation for the position. All information supplied by applicants is subject to verification. The acceptance of your application depends on whether or not you have clearly shown that you meet the Qualifications as stated above. Please fill out the application and supplemental questionnaire completely. Those applicants, who most closely match the desired qualifications, will be invited to participate in the examination process which will consist of an appraisal examination weighted 100%. The appraisal examination may consist of performance testing and/or an oral interview to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. Candidate(s) who complete selection testing with acceptable results will be considered by the Department hiring authority. Prior to a conditional offer of employment, a candidate will undergo a comprehensive background check that includes employment reference checks, criminal history check, fingerprinting with the California Department of Justice, and a credit review. A job-related pre-placement medical examination, including a drug screen will be conducted upon issuance of a conditional offer of employment. Qualifying veterans of the United States Armed Forces who receive a passing score on an entrance examination shall be ranked in the top rank of any resulting eligibility list. The veteran's preference shall also apply to a widow or widower of a veteran or a spouse of a 100 percent disabled veteran (Government Code • 18973.1). Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office by dialing (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
Apr 19, 2024
Part Time
ABOUT THE POSITION Note: Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Applicants are encouraged to apply early. This recruitment may close at any time without notice. Provide technical assistance to Department users for specialized law enforcement operating systems, hardware, and software. Perform troubleshooting and repair of a wide range of related computer equipment. Performs helpdesk function and sets up new user hardware and configures systems. Responsible for department data backups, and a wide variety of similar tasks as required. Temporary/Part-Time Appointments: Working Hours: Must be available to work a flexible schedule which may include mornings, afternoons, evenings, weekends, including holidays for an average of 20 hours per week. Temporary/Part-time appointments do not qualify for City benefits, except for those required by law. The City does not belong to the Social Security system; however, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings. There are no rights to employment and employment may end with or without cause or advance notice. Certain City operational budgets may not include funding for mandated CalPERS employer contributions; therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment with the City of Downey. Part-Time shifts may not exceed 999 hours on a fiscal year basis (July 1 through June 30). EXAMPLES OF ESSENTIAL FUNCTIONS Provide user support in person, email, via the telephone or remote access in a Help Desk format by using a Ticketing System. Install, configure, and deploy operating system and application software on workstations, laptops, mobile data computers and servers. Maintain, troubleshoot, diagnose, upgrade, and repair computer hardware, software, peripherals, local and network printers, mobile devices, body worn cameras and other equipment. Train users regarding workstation operating systems, applications, software, hardware, printing and peripherals including creating documentation and or training aids to help end users with IT equipment, processes and applications. Assist with audio and video equipment setup. Assist staff and residents with IT related needs and questions. Contact vendors for warranty repairs and issues. Maintain the inventory database and perform hardware and software inventories as needed. Maintain a well-documented spares inventory of basic high turnaround parts, equipment and devices. Perform a wide variety of other related duties and assignments as required. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALIFICATIONS Any combination of experience and training that could likely provide the required skills, knowledge, and abilities to perform the essential functions of the position is qualifying. A typical combination is as follows: Education & Experience: An Associate's degree in computer science or closely related field plus one year of significant exposure to and technical support of personal computers and the overall field of technology. Desirable qualifications : A+ certification or equivalent; Bachelor's degree in Computer Sciences, Information Technology or related field; experience working with Microsoft Operating Systems, Microsoft Exchange, Microsoft SharePoint, and Active Directory. Knowledge of: Specialized law enforcement software and computer operations and activities; Microsoft Outlook, Active Sync technology using Apple and Android devices; Helpdesk functionality; basic customer service principles and practices; basic time management principles and practices; proper grammar, punctuation and spelling; personal computers, laptops, printers, and various peripheral equipment and devices; data backup and restore functions; security practices, spam filtering and web filtering technology; basic troubleshooting methods and techniques; modern business office practices, methods, and procedures. Ability to: Quickly learn and apply new information, with an emphasis on technical information; Identify and resolve problems in timely manner; Receive, interpret and perform assignments and instruction; read, interpret and follow technical information including operations procedures and processes; operate personal computers, printers, and other related equipment;; communicate clearly and concisely, both orally and in writing; and, establish and maintain effective relationships with those contacted in the course of work; Manage multiple assigned tasks, perform routine assignments both independently and as part of a team. ADDITIONAL INFORMATION Physical Tasks, Abilities, and Environmental Conditions: Work is primarily performed in an office environment that requires extended sitting, mobility in the field at construction sites with potential exposure to dangerous machinery and potential physical harm, ability to lift and carry up to 25 pounds, and perform other similar actions during the course of the workday. Selection/Testing Process: All applications and supplemental information will be reviewed and evaluated on the basis of information submitted at the time of filing to determine the level and scope of the candidate's preparation for the position. All information supplied by applicants is subject to verification. The acceptance of your application depends on whether or not you have clearly shown that you meet the Qualifications as stated above. Please fill out the application and supplemental questionnaire completely. Those applicants, who most closely match the desired qualifications, will be invited to participate in the examination process which will consist of an appraisal examination weighted 100%. The appraisal examination may consist of performance testing and/or an oral interview to assess the applicant's knowledge, education, experience, and general ability to perform the essential functions of the position. Candidate(s) who complete selection testing with acceptable results will be considered by the Department hiring authority. Prior to a conditional offer of employment, a candidate will undergo a comprehensive background check that includes employment reference checks, criminal history check, fingerprinting with the California Department of Justice, and a credit review. A job-related pre-placement medical examination, including a drug screen will be conducted upon issuance of a conditional offer of employment. Qualifying veterans of the United States Armed Forces who receive a passing score on an entrance examination shall be ranked in the top rank of any resulting eligibility list. The veteran's preference shall also apply to a widow or widower of a veteran or a spouse of a 100 percent disabled veteran (Government Code • 18973.1). Any applicant requiring reasonable accommodation during the selection process due to a qualified disability must inform the Human Resources Office by dialing (562) 904-7292 at least 72 hours in advance.Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus two (2) years of related experience. Experience can substitute for the education up to the maximum of (4) years. Licenses or Certifications: None. Notes to Applicants Austin Councilmember Paige Ellis is seeking a creative, strategic communicator who can leverage a variety of traditional and modern media types to engage and educate the public about the work of the Council Member, the City Council, and the City of Austin. Strong candidates will possess the following: Demonstrated ability to communicate clearly and effectively, both orally and in writing - with poise and empathy Storytelling ability using a variety of media to include photography and video production Familiarity with event management Flexibility with regard to work schedule and ability to attend community events during evenings and weekends, as needed. Familiarity with Austin and Texas political landscapes and desire to increase awareness in local policy and governmental relations Ability to thrive in a fast-paced work environment and handle competing priorities Ability to independently manage job responsibilities as part of tight-knit, highly functioning team The following items are required to complete the application process: Resume Cover Letter Note - Applicants selected for interview should be prepared to share past work; we welcome relevant communications experience from a variety of backgrounds, but applicant should be able to clearly explain the transferability to this role. Work Location - Hybrid: Austin City Hall (301 W 2nd St), Telework, and other event locations as needed by the Council Member Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $33.00 - $38.50 Hours Work hours will vary depending on operational needs. Some evenings and weekends will be required. Job Close Date 05/06/2024 Type of Posting External Department Mayor and Council Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location See Notes to Applicant section Preferred Qualifications Preferred Experience: Previous work in local government,community relations, progressive issues, community organizing, and/or political communications Experience creating and implementing digital communication strategies Speech writing experience Experience working in partnership with diverse communities, and maintaining strong working relationships with partners Experience with hybrid teamwork tools (Slack, Google Drive, Teams, etc.) Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches, organizes analyzes and interprets information to be used in policy making and/or constituent communications. Monitors issues and projects. Prepares, edits and summarizes reports, memos and correspondence; communicating in a professional manner. Acts as liaison between City Executives and City departments. Reviews City Council agenda items. Attends Council meetings, work sessions, community events, etc. Facilitates the flow of information among various groups, (i.e. community, political etc.). Coordinates activities or projects with others. Responsibilities- Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions, and agencies. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to prepare clear and concise written reports, able to communicate in a professional manner with the public. Ability to interpret policies, and guidelines as they relate to municipal government. Ability to establish and maintain good working relationships with city employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to exercise discretion in confidential matters. Ability to lead and train others. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to four (4) years. Do you meet these minimum requirements? Yes No * Please describe your education and your work experience as it relates to this position, particularly as described in the Notes to Applicants and Preferred Qualifications. (Open Ended Question) * Please describe a project or initiative that you led that illustrates your strengths and/or abilities with regard to public service, activism, community collaboration, and/or public relations. (Open Ended Question) * Describe your experience in implementing successful social media and communication campaigns. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus two (2) years of related experience. Experience can substitute for the education up to the maximum of (4) years. Licenses or Certifications: None. Notes to Applicants Austin Councilmember Paige Ellis is seeking a creative, strategic communicator who can leverage a variety of traditional and modern media types to engage and educate the public about the work of the Council Member, the City Council, and the City of Austin. Strong candidates will possess the following: Demonstrated ability to communicate clearly and effectively, both orally and in writing - with poise and empathy Storytelling ability using a variety of media to include photography and video production Familiarity with event management Flexibility with regard to work schedule and ability to attend community events during evenings and weekends, as needed. Familiarity with Austin and Texas political landscapes and desire to increase awareness in local policy and governmental relations Ability to thrive in a fast-paced work environment and handle competing priorities Ability to independently manage job responsibilities as part of tight-knit, highly functioning team The following items are required to complete the application process: Resume Cover Letter Note - Applicants selected for interview should be prepared to share past work; we welcome relevant communications experience from a variety of backgrounds, but applicant should be able to clearly explain the transferability to this role. Work Location - Hybrid: Austin City Hall (301 W 2nd St), Telework, and other event locations as needed by the Council Member Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Pay Range $33.00 - $38.50 Hours Work hours will vary depending on operational needs. Some evenings and weekends will be required. Job Close Date 05/06/2024 Type of Posting External Department Mayor and Council Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location See Notes to Applicant section Preferred Qualifications Preferred Experience: Previous work in local government,community relations, progressive issues, community organizing, and/or political communications Experience creating and implementing digital communication strategies Speech writing experience Experience working in partnership with diverse communities, and maintaining strong working relationships with partners Experience with hybrid teamwork tools (Slack, Google Drive, Teams, etc.) Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Researches, organizes analyzes and interprets information to be used in policy making and/or constituent communications. Monitors issues and projects. Prepares, edits and summarizes reports, memos and correspondence; communicating in a professional manner. Acts as liaison between City Executives and City departments. Reviews City Council agenda items. Attends Council meetings, work sessions, community events, etc. Facilitates the flow of information among various groups, (i.e. community, political etc.). Coordinates activities or projects with others. Responsibilities- Supervision and/or Leadership Exercised: May lead and train others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions, and agencies. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to prepare clear and concise written reports, able to communicate in a professional manner with the public. Ability to interpret policies, and guidelines as they relate to municipal government. Ability to establish and maintain good working relationships with city employees and the public. Ability to work with frequent interruptions and changes in priorities. Ability to exercise discretion in confidential matters. Ability to lead and train others. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to four (4) years. Do you meet these minimum requirements? Yes No * Please describe your education and your work experience as it relates to this position, particularly as described in the Notes to Applicants and Preferred Qualifications. (Open Ended Question) * Please describe a project or initiative that you led that illustrates your strengths and/or abilities with regard to public service, activism, community collaboration, and/or public relations. (Open Ended Question) * Describe your experience in implementing successful social media and communication campaigns. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer ( OSP Fiber Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position installs, tests, maintains, documents and troubleshoots the critical infrastructure fiber optic networks that transport relay protection, corporate, and SCADA systems. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Works on OSP fiber field crew performing fiber installation, splicing, testing, maintenance, and troubleshooting activities. Documents complex network architecture integrating and schematically depicting fiber optic architectures for capture into complete network configuration documents. Draws plans, diagrams, graphs, tables, charts, and maps using drafting and drawing tools. Conducts field checks and audits to verify correctness of data. Reviews and evaluates various reports and studies. Maintains project files and records. Designs and plans layout of projects to includes drawings, designs, and specification documents. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced fiber optic network issues. I MPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with assisting on complex fiber interconnections in a field setting. Experience with fiber testing equipment- OTDR , Loss Testers, Power meters, VFL (visual fault locator), fiber scopes. Experience using fiber fusion splicers. Experience with OPGW , ADSS , and duct fiber cables. Experience installing fiber cable. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly explain your experience with designing, installing, testing, and maintaining fiber optic networks. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer ( OSP Fiber Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position installs, tests, maintains, documents and troubleshoots the critical infrastructure fiber optic networks that transport relay protection, corporate, and SCADA systems. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Works on OSP fiber field crew performing fiber installation, splicing, testing, maintenance, and troubleshooting activities. Documents complex network architecture integrating and schematically depicting fiber optic architectures for capture into complete network configuration documents. Draws plans, diagrams, graphs, tables, charts, and maps using drafting and drawing tools. Conducts field checks and audits to verify correctness of data. Reviews and evaluates various reports and studies. Maintains project files and records. Designs and plans layout of projects to includes drawings, designs, and specification documents. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced fiber optic network issues. I MPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with assisting on complex fiber interconnections in a field setting. Experience with fiber testing equipment- OTDR , Loss Testers, Power meters, VFL (visual fault locator), fiber scopes. Experience using fiber fusion splicers. Experience with OPGW , ADSS , and duct fiber cables. Experience installing fiber cable. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly explain your experience with designing, installing, testing, and maintaining fiber optic networks. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or univiersity with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: As required based on advanced job role. Notes to Applicants Austin Energy (AE) seeks an IT Systems Administrator Sr. that will architect and integrate highly complex, highly reliable systems, under minimal supervision, using expert skills and current knowledge of information system technologies while being able to contribute to daily operations, maintenance & installations to support critical department-based systems. The primary duties of the position: Implement, configure, manage, administer, maintain and monitor software and hardware for entire Department affecting Systems. Windows, AIX & Linux administration. Research, Test, evaluate, and make recommendations for new software and hardware technology. Troubleshoot advanced systems/topologies/networks/storage and support critical customers in a utility environment using a variety of monitoring tools. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range $37.14 - $47.35 per hour. Hours Work Schedule: Monday - Friday 8:00 a.m. to 4:00 p.m. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/16/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Communication and collaboration with positive outcomes with both IT employees and customers. Recent experience with well managed practices for distributed Windows, AIX & Linux systems, centralized authentication and syslog management. Recent experience with Splunk Experience with Application Monitoring tools Experience understanding complex Layer2/3 networks and emerging network technologies. Experience understanding IT integrated hyperconverged infrastructure technologies. Experience working in a public, government or similarly regulated organization. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications Establishes and implements IT policies, governance, standards, and security Makes independent decisions for procurement of technical solutions in their focus area Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance Assists in planning, designing, procuring and delivering software and hardware purchases. Ensures appropriate product specifications Provides costs analysis Installs new specific software releases and/or upgrades including researching, testing and implementing new technology Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance Communicates and interfaces with members of the IT, vendor and user communities. Responsibilities - Supervision and/or Leadership Exercised: Provides technical or project leadership, training and guidance to others May provide leadership on work assignments Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of infrastructure technologies Knowledge of application and/or operating systems Skill in mentoring and monitoring daily work activities of others Skill in documenting and maintaining complex application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications, operating systems, or equipment Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems The ability to view the big picture when involved in a project and make decisions The ability to quickly become familiar with emerging technologies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Systems Administrator Senior position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * This position requires a Class C Texas Driver’s License. Do you have a Class C Texas Driver’s License or if selected for this position, do you have the ability to acquire a Class C Texas Driver’s License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly describe your experience with deploying and managing Enterprise monitoring tools (servers/clients). (Open Ended Question) * Briefly describe your recent experience with IT Discovery tools for populating in the form of a CMDB. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or univiersity with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Licenses or Certifications: As required based on advanced job role. Notes to Applicants Austin Energy (AE) seeks an IT Systems Administrator Sr. that will architect and integrate highly complex, highly reliable systems, under minimal supervision, using expert skills and current knowledge of information system technologies while being able to contribute to daily operations, maintenance & installations to support critical department-based systems. The primary duties of the position: Implement, configure, manage, administer, maintain and monitor software and hardware for entire Department affecting Systems. Windows, AIX & Linux administration. Research, Test, evaluate, and make recommendations for new software and hardware technology. Troubleshoot advanced systems/topologies/networks/storage and support critical customers in a utility environment using a variety of monitoring tools. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range $37.14 - $47.35 per hour. Hours Work Schedule: Monday - Friday 8:00 a.m. to 4:00 p.m. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/16/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Communication and collaboration with positive outcomes with both IT employees and customers. Recent experience with well managed practices for distributed Windows, AIX & Linux systems, centralized authentication and syslog management. Recent experience with Splunk Experience with Application Monitoring tools Experience understanding complex Layer2/3 networks and emerging network technologies. Experience understanding IT integrated hyperconverged infrastructure technologies. Experience working in a public, government or similarly regulated organization. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications Establishes and implements IT policies, governance, standards, and security Makes independent decisions for procurement of technical solutions in their focus area Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance Assists in planning, designing, procuring and delivering software and hardware purchases. Ensures appropriate product specifications Provides costs analysis Installs new specific software releases and/or upgrades including researching, testing and implementing new technology Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance Communicates and interfaces with members of the IT, vendor and user communities. Responsibilities - Supervision and/or Leadership Exercised: Provides technical or project leadership, training and guidance to others May provide leadership on work assignments Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of infrastructure technologies Knowledge of application and/or operating systems Skill in mentoring and monitoring daily work activities of others Skill in documenting and maintaining complex application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications, operating systems, or equipment Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems The ability to view the big picture when involved in a project and make decisions The ability to quickly become familiar with emerging technologies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Systems Administrator Senior position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * This position requires a Class C Texas Driver’s License. Do you have a Class C Texas Driver’s License or if selected for this position, do you have the ability to acquire a Class C Texas Driver’s License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly describe your experience with deploying and managing Enterprise monitoring tools (servers/clients). (Open Ended Question) * Briefly describe your recent experience with IT Discovery tools for populating in the form of a CMDB. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks a highly skilled Test Engineer senior who has extensive experience working as a Test Lead in the Business Operations Liaison Team ( BOLT ) work group. This position is a member of the Service Validation & Testing ( SVT ) team supporting Tech and Data’s Quality Assurance program. This position will need a solid background in manual testing, creating and executing test plans, documenting test scripts from requirements, executing tests, and documenting variances for new large enterprise applications being deployed as well as existing enterprise applications being enhanced. This position requires excellent knowledge of different programming languages, object-oriented design, and analysis concepts and the ability to solve problems in coding and testing. Also, the selected candidate should be able to review system and functional requirements and extract information to use in preparing manual and automated test plans and scripts. This position requires working in a deadline -focused environment while balancing multiple projects and changing priorities providing support to various Tech and Data groups, project stakeholders and business groups. This position will report to the Testing/QA IT Manager in the Tech and Data Business Operations Liason Team ( BOLT ) group. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule: Monday through Friday; (40-hour work week with schedule flexibility) supporting 8:00 a.m. to 5:00 p.m. activity. May work evenings, weekends or holidays. Schedule may change based on business need. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Extensive experience using Java, C++, and Visual Basic. Extensive experience in Software testing and Test Management tools. Experience working with IBM Rational Functional Tester ( RFT ). Experience in System Architecture (SW, HW, and Enterprise), and Web technologies. Experience supporting the business of an Electric Utility or Water Utility. Experience leading test status and defect triage meetings. Experience working with: CC&B, Storm Center, Service Now, Maximo. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Contributes to testing strategy and architecture. Leads teams in support of testing strategies and activities. Develops automation framework and tools to aid testing, operations, and maintenance of the data warehouse. Writes and executes test plans, designs and develops test tools, debugs and reports code bugs, and pushes quality upstream. Measures performance of various components (using simulated stress tests) and reports any outliers/exceptions. Leads set up of multiple QA environments to work with fabricated source data, QA source data, and production source data. Interprets testing needs as requirements are being developed. Evaluates testability of business and technical requirements based on business/functional requirement document(s), use cases, user stories, and/or solution design documents. Participates in requirement/design reviews or sprint/release planning sessions. Designs impact assessment and performs impact analysis on changes to existing architecture, work processes, and systems. Participates in architecture and technical specification review and provides feedback on content and testability. Creates test plans. Sets up and maintains test environments for both manual and automated testing. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of different types of testing (e.g., functional, performance, and other nonfunctional tests). Knowledge of coding practices, concepts and design patterns to create maintainable test frameworks. Knowledge of DRY principles (remove and deter the creation of repeating code) and SOLID principles (object-oriented principles to create decoupled, clean code) to create, review and refactor code. Knowledge of SLAs, audit, and governing body policies. Knowledge of testing frameworks and tools and test automation frameworks. Knowledge of types of database structures, types of relationships in a database and types of DBMSs, NoSQL/non-relational databases, and CRUD operations. Knowledge of APIs design, use, and maintenance. Knowledge of cloud networking capabilities, VPNs, and firewall composition. Knowledge of automation of CI/CD infrastructure, and tools, languages, and file formats that will inform tooling decisions in the testing strategy. Knowledge of components and orchestration of containerization, tools and methods used for containerization, and how they integrate with testing tools and frameworks. Skill in leading testing strategy, functional and non-functional testing, automated testing, quality assurance and performance testing. Skill in software development and chaos engineering. Ability to collaborate with diverse roles throughout the organization to develop holistic testing strategies and select frameworks. Ability to frequently and incrementally deliver applications with high quality and to created effective and meaningful tests by understanding needs of stakeholders. Ability to report KPIs and metrics. Ability to create, generate and maintain test data and databases and to creatively troubleshoot problems. Ability to work with cross functional teams and rapidly acquire new information and skills. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these minimum requirements? Yes No * Please describe how your education and experience meet the minimum qualifications. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Briefly describe your experience as a software test analyst. (Open Ended Question) * Briefly describe your experience working at an electric utility or water utility. (Open Ended Question) * Briefly describe your experience, roles, and responsibilities with Testing software and methodologies. (Open Ended Question) * Describe your experience, roles, and responsibilities with automation and performance testing. (Open Ended Question) * Describe your experience analyzing and translating project documentation (e.g. project requirements documentation, design specifications, and technical specifications) into executable test scripts. (Open Ended Question) * Briefly describe your experience with Software Testing Life cycle. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks a highly skilled Test Engineer senior who has extensive experience working as a Test Lead in the Business Operations Liaison Team ( BOLT ) work group. This position is a member of the Service Validation & Testing ( SVT ) team supporting Tech and Data’s Quality Assurance program. This position will need a solid background in manual testing, creating and executing test plans, documenting test scripts from requirements, executing tests, and documenting variances for new large enterprise applications being deployed as well as existing enterprise applications being enhanced. This position requires excellent knowledge of different programming languages, object-oriented design, and analysis concepts and the ability to solve problems in coding and testing. Also, the selected candidate should be able to review system and functional requirements and extract information to use in preparing manual and automated test plans and scripts. This position requires working in a deadline -focused environment while balancing multiple projects and changing priorities providing support to various Tech and Data groups, project stakeholders and business groups. This position will report to the Testing/QA IT Manager in the Tech and Data Business Operations Liason Team ( BOLT ) group. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule: Monday through Friday; (40-hour work week with schedule flexibility) supporting 8:00 a.m. to 5:00 p.m. activity. May work evenings, weekends or holidays. Schedule may change based on business need. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Extensive experience using Java, C++, and Visual Basic. Extensive experience in Software testing and Test Management tools. Experience working with IBM Rational Functional Tester ( RFT ). Experience in System Architecture (SW, HW, and Enterprise), and Web technologies. Experience supporting the business of an Electric Utility or Water Utility. Experience leading test status and defect triage meetings. Experience working with: CC&B, Storm Center, Service Now, Maximo. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Contributes to testing strategy and architecture. Leads teams in support of testing strategies and activities. Develops automation framework and tools to aid testing, operations, and maintenance of the data warehouse. Writes and executes test plans, designs and develops test tools, debugs and reports code bugs, and pushes quality upstream. Measures performance of various components (using simulated stress tests) and reports any outliers/exceptions. Leads set up of multiple QA environments to work with fabricated source data, QA source data, and production source data. Interprets testing needs as requirements are being developed. Evaluates testability of business and technical requirements based on business/functional requirement document(s), use cases, user stories, and/or solution design documents. Participates in requirement/design reviews or sprint/release planning sessions. Designs impact assessment and performs impact analysis on changes to existing architecture, work processes, and systems. Participates in architecture and technical specification review and provides feedback on content and testability. Creates test plans. Sets up and maintains test environments for both manual and automated testing. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of different types of testing (e.g., functional, performance, and other nonfunctional tests). Knowledge of coding practices, concepts and design patterns to create maintainable test frameworks. Knowledge of DRY principles (remove and deter the creation of repeating code) and SOLID principles (object-oriented principles to create decoupled, clean code) to create, review and refactor code. Knowledge of SLAs, audit, and governing body policies. Knowledge of testing frameworks and tools and test automation frameworks. Knowledge of types of database structures, types of relationships in a database and types of DBMSs, NoSQL/non-relational databases, and CRUD operations. Knowledge of APIs design, use, and maintenance. Knowledge of cloud networking capabilities, VPNs, and firewall composition. Knowledge of automation of CI/CD infrastructure, and tools, languages, and file formats that will inform tooling decisions in the testing strategy. Knowledge of components and orchestration of containerization, tools and methods used for containerization, and how they integrate with testing tools and frameworks. Skill in leading testing strategy, functional and non-functional testing, automated testing, quality assurance and performance testing. Skill in software development and chaos engineering. Ability to collaborate with diverse roles throughout the organization to develop holistic testing strategies and select frameworks. Ability to frequently and incrementally deliver applications with high quality and to created effective and meaningful tests by understanding needs of stakeholders. Ability to report KPIs and metrics. Ability to create, generate and maintain test data and databases and to creatively troubleshoot problems. Ability to work with cross functional teams and rapidly acquire new information and skills. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires a graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years experience. Experience may substitute for education up to four (4) years. Do you meet these minimum requirements? Yes No * Please describe how your education and experience meet the minimum qualifications. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Briefly describe your experience as a software test analyst. (Open Ended Question) * Briefly describe your experience working at an electric utility or water utility. (Open Ended Question) * Briefly describe your experience, roles, and responsibilities with Testing software and methodologies. (Open Ended Question) * Describe your experience, roles, and responsibilities with automation and performance testing. (Open Ended Question) * Describe your experience analyzing and translating project documentation (e.g. project requirements documentation, design specifications, and technical specifications) into executable test scripts. (Open Ended Question) * Briefly describe your experience with Software Testing Life cycle. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience. Licenses and Certifications Required: None. Notes to Applicants This position is within Austin Energy’s Data Office. The Data Office is Austin Energy’s dedicated hub for advancing data management, analysis, and business intelligence strategies. By fostering a culture of data-driven decision-making, the Data Office empowers our organization to harness the full potential of our data assets. As a key component of our commitment to excellence, innovation, and operational efficiency, the Data Office plays a pivotal role in shaping the utility’s future through the strategic collection, secure storage, insightful analysis, and effective utilization of data. The successful candidate will contribute their expertise and insights to further elevate Austin Energy’s data management capabilities and advance our organization’s data-driven initiatives. Essential duties and functions, may include the following: Data/Business Intelligence (BI) Design: Develop and design end-to-end data and BI solutions that align with business objectives. Stakeholder Engagement: Collaborate with business stakeholders to understand requirements, gather feedback, and ensure alignment of data and business objectives. Solution Implementation: Lead the implementation of data and BI solution request. Continuous Improvement: Continuously assess and improve data and BI solutions to optimize performance and drive innovation. Compliance: Define and enforce data governance policies and standards to ensure data quality, security and regulatory compliance. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : I f you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range $38.97 - $50.67 per hour. Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/09/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Experience supporting technology business activities including engaging stakeholders, planning, and developing IT investment road maps. Ability to translate findings into insights and strategic recommendations. Experience with Project Management. Ability to present complex technical concepts to non-technical stakeholders and facilitate agreement on IT strategies and solutions. Advanced problem-solving skills with a strategic mindset, capable of analyzing complex issues, evaluating alternatives, making informed decisions, and driving solutions to completion. Experience in designing scalable and secure data architectures that support complex data integration, data warehousing, and data analytics solutions. Experience leading data and business intelligence initiatives, including developing data strategies, designing data pipelines, and implementing data governance frameworks. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Promotes digital business initiatives and identifies potential impact on the City’s critical financial metrics and economic architectures. Supports business and technology innovation that drives the City’s objectives. Engages key business stakeholders and product managers to facilitate both strategy and innovation planning. Collaborates with stakeholders involved in digital strategy and digital innovation to develop an IT investment roadmap. Creates deliverables that illustrate how to strategically move the business forward. Works with enterprise architects and key organizational stakeholders to define a strategic plan for leveraging integrated architecture as part of the enterprise architecture. Participates in enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development. Provides strategic consultation to product managers in defining or designing business capabilities, processes, functions and organizational structures, as well as in researching, identifying and internally marketing, selling and enabling technologies based on business and end-user requirements. Participates in enterprise architecture development, including business architecture, information architecture, application portfolio and technical architecture, and champions the balance of flexibility and risk. Facilitates agreement on organizational work models and processes to meet business requirements. Seeks ways to apply new technology to, and reuse existing technology for, business processes. Researches and provides information on technical trends and competitors’ practices relevant to assigned products and value streams. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business architecture tools and techniques, including strategy on a page, strategic planning, business model canvas, disruptions and trends, balance scorecard, economical modeling, risks and interdependencies, process models, business capability modeling, ecosystems modeling, customer and user profiling, journey maps, and human-centric design. Knowledge and understanding of different types of business and operating models (existing, new, emerging and hybrid). Knowledge of existing, new and emerging technologies and being able to practically incorporate them into new business designs and business models. Knowledge of architecture methodologies (e.g., SABSA , Zachman, TOGAF ) and modeling languages (such as UML and ArchiMate). Knowledge in all aspects of designing and constructing business processes, functions and organizational structures. Knowledge of facilitation and organization change management. Skill in analytical and conceptual skills and proven ability to create original concepts and theories for a variety of projects. Knowledge of finance, accounting, valuation and metrics development. Skill in statistical and information analysis. Skill in financial analysis, architecture evaluation, solutions delivery orchestration, project management, road mapping, risk management, interdependency management, agile methodologies, information security, cloud computing infrastructure, data architecture skills. Ability to be organizationally savvy, understanding of the political climate of the City and how to navigate obstacles and politics. Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes. Ability to communicate, influence and persuade - both business and IT leaders as well as peers. Ability to adapt to rapidly changing technology and apply it to business needs. Ability to establish and maintain a high level of customer trust and confidence. Ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to work effectively with diverse stakeholders. Ability to leverage intellectual curiosity to inform solutions and innovate. Ability to take responsibility for personal growth and acquire strategies for gaining new knowledge, behaviors and skills. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Solutions Architect position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master's degree from an accredited college or university in a related field may substitute for two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Within 500 words, please describe your experience analyzing complex datasets and indicate the employer where you gained this experience. (Open Ended Question) * Within 500 words, describe your experience using Data Visualization tools (e.g., Tableau, Power BI) and indicate the employer where you gained this experience. (Open Ended Question) * Within 500 words, describe your experience with forecasting, machine learning and time series analysis and indicate the employer where you gained this experience. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience. Licenses and Certifications Required: None. Notes to Applicants This position is within Austin Energy’s Data Office. The Data Office is Austin Energy’s dedicated hub for advancing data management, analysis, and business intelligence strategies. By fostering a culture of data-driven decision-making, the Data Office empowers our organization to harness the full potential of our data assets. As a key component of our commitment to excellence, innovation, and operational efficiency, the Data Office plays a pivotal role in shaping the utility’s future through the strategic collection, secure storage, insightful analysis, and effective utilization of data. The successful candidate will contribute their expertise and insights to further elevate Austin Energy’s data management capabilities and advance our organization’s data-driven initiatives. Essential duties and functions, may include the following: Data/Business Intelligence (BI) Design: Develop and design end-to-end data and BI solutions that align with business objectives. Stakeholder Engagement: Collaborate with business stakeholders to understand requirements, gather feedback, and ensure alignment of data and business objectives. Solution Implementation: Lead the implementation of data and BI solution request. Continuous Improvement: Continuously assess and improve data and BI solutions to optimize performance and drive innovation. Compliance: Define and enforce data governance policies and standards to ensure data quality, security and regulatory compliance. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : I f you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range $38.97 - $50.67 per hour. Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/09/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Experience supporting technology business activities including engaging stakeholders, planning, and developing IT investment road maps. Ability to translate findings into insights and strategic recommendations. Experience with Project Management. Ability to present complex technical concepts to non-technical stakeholders and facilitate agreement on IT strategies and solutions. Advanced problem-solving skills with a strategic mindset, capable of analyzing complex issues, evaluating alternatives, making informed decisions, and driving solutions to completion. Experience in designing scalable and secure data architectures that support complex data integration, data warehousing, and data analytics solutions. Experience leading data and business intelligence initiatives, including developing data strategies, designing data pipelines, and implementing data governance frameworks. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Promotes digital business initiatives and identifies potential impact on the City’s critical financial metrics and economic architectures. Supports business and technology innovation that drives the City’s objectives. Engages key business stakeholders and product managers to facilitate both strategy and innovation planning. Collaborates with stakeholders involved in digital strategy and digital innovation to develop an IT investment roadmap. Creates deliverables that illustrate how to strategically move the business forward. Works with enterprise architects and key organizational stakeholders to define a strategic plan for leveraging integrated architecture as part of the enterprise architecture. Participates in enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development. Provides strategic consultation to product managers in defining or designing business capabilities, processes, functions and organizational structures, as well as in researching, identifying and internally marketing, selling and enabling technologies based on business and end-user requirements. Participates in enterprise architecture development, including business architecture, information architecture, application portfolio and technical architecture, and champions the balance of flexibility and risk. Facilitates agreement on organizational work models and processes to meet business requirements. Seeks ways to apply new technology to, and reuse existing technology for, business processes. Researches and provides information on technical trends and competitors’ practices relevant to assigned products and value streams. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business architecture tools and techniques, including strategy on a page, strategic planning, business model canvas, disruptions and trends, balance scorecard, economical modeling, risks and interdependencies, process models, business capability modeling, ecosystems modeling, customer and user profiling, journey maps, and human-centric design. Knowledge and understanding of different types of business and operating models (existing, new, emerging and hybrid). Knowledge of existing, new and emerging technologies and being able to practically incorporate them into new business designs and business models. Knowledge of architecture methodologies (e.g., SABSA , Zachman, TOGAF ) and modeling languages (such as UML and ArchiMate). Knowledge in all aspects of designing and constructing business processes, functions and organizational structures. Knowledge of facilitation and organization change management. Skill in analytical and conceptual skills and proven ability to create original concepts and theories for a variety of projects. Knowledge of finance, accounting, valuation and metrics development. Skill in statistical and information analysis. Skill in financial analysis, architecture evaluation, solutions delivery orchestration, project management, road mapping, risk management, interdependency management, agile methodologies, information security, cloud computing infrastructure, data architecture skills. Ability to be organizationally savvy, understanding of the political climate of the City and how to navigate obstacles and politics. Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes. Ability to communicate, influence and persuade - both business and IT leaders as well as peers. Ability to adapt to rapidly changing technology and apply it to business needs. Ability to establish and maintain a high level of customer trust and confidence. Ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to work effectively with diverse stakeholders. Ability to leverage intellectual curiosity to inform solutions and innovate. Ability to take responsibility for personal growth and acquire strategies for gaining new knowledge, behaviors and skills. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The IT Solutions Architect position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master's degree from an accredited college or university in a related field may substitute for two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Within 500 words, please describe your experience analyzing complex datasets and indicate the employer where you gained this experience. (Open Ended Question) * Within 500 words, describe your experience using Data Visualization tools (e.g., Tableau, Power BI) and indicate the employer where you gained this experience. (Open Ended Question) * Within 500 words, describe your experience with forecasting, machine learning and time series analysis and indicate the employer where you gained this experience. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents