Description The Aide to Commissioners Court performs a variety of clerical and administrative duties in support of Commissioners Court. This position is responsible for Commissioners Court correspondence, notifying departments of deadlines, keeping all county boards and committees up-to-date, notifying Commissioners Court of vacancies and performing technical research and analysis. Examples of Duties Prepares Commissioners Court agenda; places all agendas and minutes on website weekly; coordinates with County Clerk and Court Reporter to ensure all meetings are recorded correctly. Oversees clerical duties of the Denton County Bail Bond Board, including preparing all agendas and packets of information for monthly meetings; holding yearly elections; ensuring county attorneys are on the list to write bonds; and keeping all records of Denton County Bail Bond Companies. Understand and ensure compliance with the Texas Open Meetings Act and Public Information Act. Manages the Commissioners Court and Bail Bond Board budget. Creates and maintains files and records related to the department. Prepares office correspondence on behalf of office staff; assumes responsibility for accuracy and professionalism. Receives, processes, and distributes mail to appropriate department or employee. Receives inquiries by phone and/or in person and responds in accordance to department policy and procedure; screens calls as necessary. Maintains office supply inventories, coordinating with each department supervisor and preparing necessary paperwork. Supervises the Commissioners Court Coordinator; manages schedules, administers training, completes yearly performance appraisal and counsels when necessary. Manages the database for boards and committee appointments, ensures accurate and complete documentation, sends letters of appointment, and maintains paper and electronic files for Commissioners Court records. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Associate's Degree in a related field and a minimum five years of experience in a related field; or an equivalent combination of education and related experience required. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: 4/8/2024 5:00 PM Central
Mar 28, 2024
Full Time
Description The Aide to Commissioners Court performs a variety of clerical and administrative duties in support of Commissioners Court. This position is responsible for Commissioners Court correspondence, notifying departments of deadlines, keeping all county boards and committees up-to-date, notifying Commissioners Court of vacancies and performing technical research and analysis. Examples of Duties Prepares Commissioners Court agenda; places all agendas and minutes on website weekly; coordinates with County Clerk and Court Reporter to ensure all meetings are recorded correctly. Oversees clerical duties of the Denton County Bail Bond Board, including preparing all agendas and packets of information for monthly meetings; holding yearly elections; ensuring county attorneys are on the list to write bonds; and keeping all records of Denton County Bail Bond Companies. Understand and ensure compliance with the Texas Open Meetings Act and Public Information Act. Manages the Commissioners Court and Bail Bond Board budget. Creates and maintains files and records related to the department. Prepares office correspondence on behalf of office staff; assumes responsibility for accuracy and professionalism. Receives, processes, and distributes mail to appropriate department or employee. Receives inquiries by phone and/or in person and responds in accordance to department policy and procedure; screens calls as necessary. Maintains office supply inventories, coordinating with each department supervisor and preparing necessary paperwork. Supervises the Commissioners Court Coordinator; manages schedules, administers training, completes yearly performance appraisal and counsels when necessary. Manages the database for boards and committee appointments, ensures accurate and complete documentation, sends letters of appointment, and maintains paper and electronic files for Commissioners Court records. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Associate's Degree in a related field and a minimum five years of experience in a related field; or an equivalent combination of education and related experience required. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: 4/8/2024 5:00 PM Central
State of Missouri
Clayton, Missouri, United States
Apprentice Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill an Apprentice Court Clerk position which is entry level in a court within the Missouri State Court System, which utilizes an electronic filing system. Work initially is under close supervision while the incumbent learns general office knowledge and specific court policies and procedures. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies, and regulations. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system, providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses and garnishments and executions, bond settings and docket control Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules and procedures Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges) Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances, or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Ability to comprehend court procedures and policies, legal documents, laws and legal factors pertaining to the court Ability to gain working knowledge of organization operations, functions and scope of authority of the court Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives Ability to maintain a variety of complex records and prepare reports from an automated system Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided that a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 28, 2024
Full Time
Apprentice Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill an Apprentice Court Clerk position which is entry level in a court within the Missouri State Court System, which utilizes an electronic filing system. Work initially is under close supervision while the incumbent learns general office knowledge and specific court policies and procedures. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies, and regulations. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system, providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses and garnishments and executions, bond settings and docket control Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules and procedures Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges) Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances, or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Ability to comprehend court procedures and policies, legal documents, laws and legal factors pertaining to the court Ability to gain working knowledge of organization operations, functions and scope of authority of the court Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives Ability to maintain a variety of complex records and prepare reports from an automated system Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided that a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
State of Missouri
Clayton, Missouri, United States
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 28, 2024
Full Time
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
State of Missouri
Clayton, Missouri, United States
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Mar 28, 2024
Full Time
Senior Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill a Senior Court Clerk position which is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses, garnishments and executions, bond settings, and docket control. Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules, and procedures. Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports. Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges). Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing. Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court. Advanced knowledge of organization operations, functions and scope of authority of the court. Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress. Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives. Ability to maintain a variety of complex records and prepare reports from an automated system. Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained): Associate's Degree in a related field or at least 60 semester hours from an institution of higher learning and two years of varied administrative experience performing a wide range of technical office duties. EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
Job Summary Do you desire a position where you make a difference in people's lives and serve justice? If so, the place to find that dream job is with the Mohave County Superior Court and Probation. About the Mohave County Courts and Probation The Mohave County Courts and Probation are a high-performing organization, with a collaborative team of innovators who work to improve our Courts and the services we provide. We hire people who will share our vision of making a difference in people’s lives in the communities we serve. See all that the Mohave County Courts and Probation offer! (Download PDF reader) Under general supervision, the Court Security Assistant performs work of moderate difficulty in maintaining the safety and security of the Courts and court staff and performs related duties as required. All court security officers must complete the training and perform the duties required by ACJA §§ 5-302 , 304 , 305 and 306 . To Apply: Note: Resumes are considered supplemental information only. Failure to complete the entire online application, including fully detailing all education and experience, will likely result in disqualification. 1. Read and follow Superior Court Application Instructions . At the bottom of the court website, refer to the drop-down menu "How to Apply." (Download PDF reader) . 2. Complete and submit the online application along with cover letter and professional resume. 3. Print, read, complete, and return to Superior Court Human Resources at 415 E. Spring St., Kingman, AZ 86401 the additional Court Security Officer Supplemental Packet . Note : Your application will not be screened until the Court Security Officer Supplemental Application packet is received by Superior Court Human Resources. Position is open until filled; however, an initial review of applications will begin on Thursday, April 4, 2024. Essential Job Functions Please see the job description for the job functions. Minimum Qualifications High school diploma or G.E.D. AND t hree (3) years of experience in law enforcement, military or security work; OR any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Minimum age of twenty-one (21) years. Must successfully pass a pre-employment character and fitness background investigation, including but not limited to: fingerprinting and criminal history records check, (MVD) driving records check, psychological evaluation and submit to and pass a pre-employment drug/alcohol screen. Must successfully complete the Court Security Officer Training Academy as soon as practical, but no later than 90 days from the date of employment (see ACJA §5-304(E)). Must successfully complete 90 calendar days of on-post service (see ACJA § 5-304 (F)). Must attend and pass Firearms Academy and maintain 8-hours annual “shoot” requirement for recertification (see ACJA § 5-306 (F)). SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver’s License at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Must obtain defensive driving certification, first-aid and cardio pulmonary resuscitation (CPR) certification within the first 60 days of employment and maintain certifications while employed in this position. Must complete annual training as required by the Committee on Judicial Education and Training (COJET). Employees are subject to immediate callout when an emergency, disaster or breach of homeland security occurs. Employees shall be available, unless excused, to ensure the court is adequately staffed during and immediately following natural and/or manmade disasters, infectious disease outbreaks, and acts of terrorism. This may require assisting other employees in the work unit in accomplishing assignments as necessary and the working of unusual, long hours over an extended period of time with infrequent breaks or rest periods. An employee who is working with an accommodation must meet with their supervisor and division head to discuss their requirement for response. This is a safety sensitive position. EMPLOYEE BENEFITS: Medical Mohave County provides two options for Self Insured Medical Plan, paid by Employee & Employer, to regular employees (employees who work at least 30 hours per week). Both plan options utilize the Blue Cross Blue Shield of Arizona for in Arizona coverage, plus the Aetna Choice POS II network for out of Arizona coverage; when you need medical care, select a provider from the directory and verify the provider's current status as a network provider. The medical plans include pharmacy benefits. Summary Plan Description PLAN 1: Exclusive Provider Organization (EPO) Plan Deductible $1,000 per person deductible. Calendar Year Out of Pocket Maximum per Single Coverage is $6,300 and $12,700 for Family Coverage. PLAN 2: High Deductible Health Plan (HDHP) $3,000 maximum Out of Pocket for Single Coverage and $6000 maximum Out of Pocket maximum for Family Out of Pocket Maximum includes medical Deductible, medical Copays, Prescription Drug Deductible and Copays. TELADOC Teladoc is a healthcare option available 24 hours per day, 7 days per week, and 365 days per year for non-emergent medical conditions. Flexible Spending Accounts (FSA) This voluntary benefit is available to all regular employees working at least 30 hours per week. This pre-tax option will reduce taxable income. Health care reimbursement account: up to $2,850 per year Dependent daycare reimbursement account: up to $5,000 per year Health Savings Account (HSA) This voluntary benefit is available to all qualified employees who are on the High Deductible Health Plan. This pre-tax option will reduce taxable income. You may elect to contribute up to the full 2023 annual limit: $3,850 max employee contribution for Single coverage $7,750 max employee contribution for Family coverage. Dental Dental insurance is available to regular employees working at least 30 hours per week through Ameritas . High Option: $2,000 maximum annual benefit.High Option includes orthodontia benefit with lifetime maximum of $1,500. Low Option: $2,000 maximum annual benefit. Vision Vision insurance is available to regular employees working at least 30 hours per week through Ameritas. Ameritas offers access to a broad network of independent providers as well as access to out-of-network providers with two plan options available. Plan 1: EyeMed ViewPointe or Plan 2: VSP Focus. Short Term Disability Coverage is through Ochs, Inc. - Madison National Short-Term Disability (STD) is insurance that replaces some of your income if an injury or illness prevents you from working. Provided by Mohave County. Life Insurance Coverage is through Ochs, Inc. - Minnesota Life Basic Life Insurance / Accidental Death & Dismemberment of $50,000 Provided by Mohave County to regular employees working at least 30 hours per week Optional / Voluntary Benefits Payroll deductions are available for the following Optional / Voluntary Benefits: Supplemental Life Insurance is available through Ochs, Inc.- Minnesota Life Insurance Company for employees, spouse and dependent children. Tax Deferred Compensation Plan 457: this option is voluntary and available to all employees through ICMA-RC or Nationwide. Identity Theft Protection is available through IdentityForce, Sontiq for employees and eligible dependents Retirement Systems / Long-Term Disability Mohave County is a MANDATORY participating agency in these classification-based retirement systems: (ASRS) Arizona State Retirement System: Eligible employees working at least 20 hours per week for 20 weeks or more. MANDATORY contribution rate as of 07/01/2023 is 12.29% beginning on your first paycheck and is employer matched. (CORP) Correction Officers Retirement Plan: Employees in Adult Detention positions with the Sheriff's Office. Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (AOC-CORP) Administration of Courts - Correction Officers Retirement Plan: Juvenile Detention and Adult Probation (Superior Court). Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (PSPRS) Public Safety Retirement System: Employees in certain positions with the Sheriff's Office. Defined Benefit Tier 3 contribution amount is 9.94%. Contributions begin 90 days after first day of employment. Additional Benefits The following additional benefits are available to all regular employees: 11 Paid Holidays Payroll direct deposit Paid Time Off - vacation/sick time Pre-tax deduction plan Up to 80% of medical premiums paid by Mohave County Bereavement Leave These materials were created to help you understand the benefits available to you. This is not a Summary Plan Description and is not intended to replace the benefit summaries or schedule of benefits contained within the Plan. If any provision of these materials is inconsistent with the language of the Plan, the language of the Plan will govern .
Mar 28, 2024
Full Time
Job Summary Do you desire a position where you make a difference in people's lives and serve justice? If so, the place to find that dream job is with the Mohave County Superior Court and Probation. About the Mohave County Courts and Probation The Mohave County Courts and Probation are a high-performing organization, with a collaborative team of innovators who work to improve our Courts and the services we provide. We hire people who will share our vision of making a difference in people’s lives in the communities we serve. See all that the Mohave County Courts and Probation offer! (Download PDF reader) Under general supervision, the Court Security Assistant performs work of moderate difficulty in maintaining the safety and security of the Courts and court staff and performs related duties as required. All court security officers must complete the training and perform the duties required by ACJA §§ 5-302 , 304 , 305 and 306 . To Apply: Note: Resumes are considered supplemental information only. Failure to complete the entire online application, including fully detailing all education and experience, will likely result in disqualification. 1. Read and follow Superior Court Application Instructions . At the bottom of the court website, refer to the drop-down menu "How to Apply." (Download PDF reader) . 2. Complete and submit the online application along with cover letter and professional resume. 3. Print, read, complete, and return to Superior Court Human Resources at 415 E. Spring St., Kingman, AZ 86401 the additional Court Security Officer Supplemental Packet . Note : Your application will not be screened until the Court Security Officer Supplemental Application packet is received by Superior Court Human Resources. Position is open until filled; however, an initial review of applications will begin on Thursday, April 4, 2024. Essential Job Functions Please see the job description for the job functions. Minimum Qualifications High school diploma or G.E.D. AND t hree (3) years of experience in law enforcement, military or security work; OR any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved. Minimum age of twenty-one (21) years. Must successfully pass a pre-employment character and fitness background investigation, including but not limited to: fingerprinting and criminal history records check, (MVD) driving records check, psychological evaluation and submit to and pass a pre-employment drug/alcohol screen. Must successfully complete the Court Security Officer Training Academy as soon as practical, but no later than 90 days from the date of employment (see ACJA §5-304(E)). Must successfully complete 90 calendar days of on-post service (see ACJA § 5-304 (F)). Must attend and pass Firearms Academy and maintain 8-hours annual “shoot” requirement for recertification (see ACJA § 5-306 (F)). SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver’s License at the start of employment and maintain said license while employed in this position. Provide acceptable driving history at no cost to the County. Must obtain defensive driving certification, first-aid and cardio pulmonary resuscitation (CPR) certification within the first 60 days of employment and maintain certifications while employed in this position. Must complete annual training as required by the Committee on Judicial Education and Training (COJET). Employees are subject to immediate callout when an emergency, disaster or breach of homeland security occurs. Employees shall be available, unless excused, to ensure the court is adequately staffed during and immediately following natural and/or manmade disasters, infectious disease outbreaks, and acts of terrorism. This may require assisting other employees in the work unit in accomplishing assignments as necessary and the working of unusual, long hours over an extended period of time with infrequent breaks or rest periods. An employee who is working with an accommodation must meet with their supervisor and division head to discuss their requirement for response. This is a safety sensitive position. EMPLOYEE BENEFITS: Medical Mohave County provides two options for Self Insured Medical Plan, paid by Employee & Employer, to regular employees (employees who work at least 30 hours per week). Both plan options utilize the Blue Cross Blue Shield of Arizona for in Arizona coverage, plus the Aetna Choice POS II network for out of Arizona coverage; when you need medical care, select a provider from the directory and verify the provider's current status as a network provider. The medical plans include pharmacy benefits. Summary Plan Description PLAN 1: Exclusive Provider Organization (EPO) Plan Deductible $1,000 per person deductible. Calendar Year Out of Pocket Maximum per Single Coverage is $6,300 and $12,700 for Family Coverage. PLAN 2: High Deductible Health Plan (HDHP) $3,000 maximum Out of Pocket for Single Coverage and $6000 maximum Out of Pocket maximum for Family Out of Pocket Maximum includes medical Deductible, medical Copays, Prescription Drug Deductible and Copays. TELADOC Teladoc is a healthcare option available 24 hours per day, 7 days per week, and 365 days per year for non-emergent medical conditions. Flexible Spending Accounts (FSA) This voluntary benefit is available to all regular employees working at least 30 hours per week. This pre-tax option will reduce taxable income. Health care reimbursement account: up to $2,850 per year Dependent daycare reimbursement account: up to $5,000 per year Health Savings Account (HSA) This voluntary benefit is available to all qualified employees who are on the High Deductible Health Plan. This pre-tax option will reduce taxable income. You may elect to contribute up to the full 2023 annual limit: $3,850 max employee contribution for Single coverage $7,750 max employee contribution for Family coverage. Dental Dental insurance is available to regular employees working at least 30 hours per week through Ameritas . High Option: $2,000 maximum annual benefit.High Option includes orthodontia benefit with lifetime maximum of $1,500. Low Option: $2,000 maximum annual benefit. Vision Vision insurance is available to regular employees working at least 30 hours per week through Ameritas. Ameritas offers access to a broad network of independent providers as well as access to out-of-network providers with two plan options available. Plan 1: EyeMed ViewPointe or Plan 2: VSP Focus. Short Term Disability Coverage is through Ochs, Inc. - Madison National Short-Term Disability (STD) is insurance that replaces some of your income if an injury or illness prevents you from working. Provided by Mohave County. Life Insurance Coverage is through Ochs, Inc. - Minnesota Life Basic Life Insurance / Accidental Death & Dismemberment of $50,000 Provided by Mohave County to regular employees working at least 30 hours per week Optional / Voluntary Benefits Payroll deductions are available for the following Optional / Voluntary Benefits: Supplemental Life Insurance is available through Ochs, Inc.- Minnesota Life Insurance Company for employees, spouse and dependent children. Tax Deferred Compensation Plan 457: this option is voluntary and available to all employees through ICMA-RC or Nationwide. Identity Theft Protection is available through IdentityForce, Sontiq for employees and eligible dependents Retirement Systems / Long-Term Disability Mohave County is a MANDATORY participating agency in these classification-based retirement systems: (ASRS) Arizona State Retirement System: Eligible employees working at least 20 hours per week for 20 weeks or more. MANDATORY contribution rate as of 07/01/2023 is 12.29% beginning on your first paycheck and is employer matched. (CORP) Correction Officers Retirement Plan: Employees in Adult Detention positions with the Sheriff's Office. Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (AOC-CORP) Administration of Courts - Correction Officers Retirement Plan: Juvenile Detention and Adult Probation (Superior Court). Contributions begin 90 days after first day of employment. Election rates of contribution are between 5% - 40%; default rate of 7%. (PSPRS) Public Safety Retirement System: Employees in certain positions with the Sheriff's Office. Defined Benefit Tier 3 contribution amount is 9.94%. Contributions begin 90 days after first day of employment. Additional Benefits The following additional benefits are available to all regular employees: 11 Paid Holidays Payroll direct deposit Paid Time Off - vacation/sick time Pre-tax deduction plan Up to 80% of medical premiums paid by Mohave County Bereavement Leave These materials were created to help you understand the benefits available to you. This is not a Summary Plan Description and is not intended to replace the benefit summaries or schedule of benefits contained within the Plan. If any provision of these materials is inconsistent with the language of the Plan, the language of the Plan will govern .
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Housing Court Internship-Administrative Office Starting Pay: College students $20.00 an hour Graduate students $24.00 an hour High School Students $17.00 an hour Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Notes: At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. Please complete the on-line application and upload a current resume. This position will have occasional travel. This position is located at: 24 New Chardon St 6th floor Boston, MA 02114 Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Housing Court Administrative Office may assign the intern responsibility for longer term projects. Because the Court has statewide jurisdiction and the Administrative Office provides support to the Court's six divisions, the intern may be called upon to accompany the Administrative Office staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Utilizing the Housing Court’s case management system and monitoring court metrics • Assist in reviewing documentation (correspondence, presentations, memoranda, etc.) to ensure accuracy and completeness • Support the office in the management of project schedules and deliverables • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Provide Suggestions and ideas to the office on process improvements • Assist in training and supporting court users based on specific project needs related to assigned work • Work with Administrative Office staff to develop detailed project plans to monitor and track Progress • Collaborate with all members of the Administrative Office to achieve both short-term and long-term goals • Ability to work as part of a team, as well as independently • Any other duties as assigned Minimum Requirements: Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree or Associates degree (or high school diploma, or graduate degree, etc.) • Knowledge of Microsoft Office Suite, Adobe, and other computer software • Ability to analyze and solve problems • Ability to multi-task • Ability to handle all matters within our office with confidentiality and professionalism • Interest in learning more about Housing Court and Housing law • Ability to travel to courthouses across the Commonwealth Closing Date/Time: 2024-06-25
Mar 28, 2024
Full Time
Title: Housing Court Internship-Administrative Office Starting Pay: College students $20.00 an hour Graduate students $24.00 an hour High School Students $17.00 an hour Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Notes: At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. Please complete the on-line application and upload a current resume. This position will have occasional travel. This position is located at: 24 New Chardon St 6th floor Boston, MA 02114 Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Housing Court Administrative Office may assign the intern responsibility for longer term projects. Because the Court has statewide jurisdiction and the Administrative Office provides support to the Court's six divisions, the intern may be called upon to accompany the Administrative Office staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Utilizing the Housing Court’s case management system and monitoring court metrics • Assist in reviewing documentation (correspondence, presentations, memoranda, etc.) to ensure accuracy and completeness • Support the office in the management of project schedules and deliverables • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Provide Suggestions and ideas to the office on process improvements • Assist in training and supporting court users based on specific project needs related to assigned work • Work with Administrative Office staff to develop detailed project plans to monitor and track Progress • Collaborate with all members of the Administrative Office to achieve both short-term and long-term goals • Ability to work as part of a team, as well as independently • Any other duties as assigned Minimum Requirements: Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree or Associates degree (or high school diploma, or graduate degree, etc.) • Knowledge of Microsoft Office Suite, Adobe, and other computer software • Ability to analyze and solve problems • Ability to multi-task • Ability to handle all matters within our office with confidentiality and professionalism • Interest in learning more about Housing Court and Housing law • Ability to travel to courthouses across the Commonwealth Closing Date/Time: 2024-06-25
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description State Bar Court Annual Salary Range: $79,876 - $106,423 FLSA Exempt / Union Represented The standard work schedule is 4-5 days in the office per week. About the Office California is the only state with an independent professional Court dedicated to ruling on attorney discipline cases. The State Bar Court (SBC) adjudicates disciplinary and regulatory cases involving attorneys and recommends attorney discipline to the California Supreme Court. The SBC is structured as a Hearing Department (trial court) and a Review Department (appeals court). Ideal Candidate The State Bar Court Hearing Department is seeking a Court Clerk to support Hearing Department Judges that hear and decide attorney disciplinary and regulatory cases. The ideal candidate will have experience with calendaring court events, maintaining electronic records of cases, and applying rules, policies, procedures, and practices to case processing. Strong attention to detail and effective communication and writing skills are essential. Intermediate-level usage of Word, Excel, PowerPoint, Skype, Zoom, Adobe Pro, Teams, OneDrive, and Outlook is essential. Court experience preferred. Distinguishing Characteristics The Court Clerk is the journey-level administrative class assigned to the Courts. Duties require knowledge of State Bar rules and regulations; and the ability to apply applicable policies and codes and review and understand standard legal documents and common technical/legal terminology. Examples of Essential Duties Duties may include, but are not limited to, the following: Advises judge(s) on pending matters' processing status and assists with case flow management involving jurisdictional and procedural issues. Applies case processing rules, policies, procedures, practices, and guidelines. Determines the appropriate handling of case-related documents; generates and executes notices and orders. Assigns cases to judges, calendars court events, ensures that cases are disposed of within proscribed time standards, and inputs data into the case management system. Monitors the progress and completion of cases to ensure compliance with specified or mandated time frames. Serves as bailiff in court proceedings, administering oaths or affirmations, making audio recordings and written records, and taking custody of exhibits. Responds to inquiries from licensing agencies, law enforcement, the general public, and attorneys regarding pending and completed cases, interpret procedural rules, general orders, and policies regarding compliance, and provide information, documents, correspondence and/or referrals. Provides technical, procedural, and administrative advice and assistance to judges, managers, and litigants and assists with developing and implementing new procedures or programs to improve court operations. May perform several other similar or related duties that may not be specifically included within this position description but are consistent with the general level of the job and the responsibilities described. Opens cases in the CMS; processes filed documents. Prepares and issues periodic communications to attorneys and others regarding case status and other issues. Employment Standards Knowledge of: Principles of planning, organizing, developing, and implementing procedures, program, projects, and policies. Principles of problem identification, analysis, and evaluation. Legal research methods and trial principles and techniques. Rules of evidence and conduct of proceedings in State Bar Court. Computer information systems, including personal computer applications. Principles of effective writing and verbal presentation. General court procedures. Ability to: Effectively proofread and edit written and electronic documents. Review and analyze complex written documents. Communicate clearly and effectively in person and writing. Obtain and present material in oral and written form. Access, input, and retrieve information using a computer terminal and other office machines. Appropriately and professionally respond to requests and inquiries from the public, State Bar members, or other departments. Establish and maintain effective interpersonal relationships at all organizational levels and with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Associate degree or equivalent work experience in a field that develops the skills required for the functions and responsibilities of the position. Experience: Minimum two (2) years of progressively responsible administrative experience in a similar environment. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 27, 2024
Full Time
Job Description State Bar Court Annual Salary Range: $79,876 - $106,423 FLSA Exempt / Union Represented The standard work schedule is 4-5 days in the office per week. About the Office California is the only state with an independent professional Court dedicated to ruling on attorney discipline cases. The State Bar Court (SBC) adjudicates disciplinary and regulatory cases involving attorneys and recommends attorney discipline to the California Supreme Court. The SBC is structured as a Hearing Department (trial court) and a Review Department (appeals court). Ideal Candidate The State Bar Court Hearing Department is seeking a Court Clerk to support Hearing Department Judges that hear and decide attorney disciplinary and regulatory cases. The ideal candidate will have experience with calendaring court events, maintaining electronic records of cases, and applying rules, policies, procedures, and practices to case processing. Strong attention to detail and effective communication and writing skills are essential. Intermediate-level usage of Word, Excel, PowerPoint, Skype, Zoom, Adobe Pro, Teams, OneDrive, and Outlook is essential. Court experience preferred. Distinguishing Characteristics The Court Clerk is the journey-level administrative class assigned to the Courts. Duties require knowledge of State Bar rules and regulations; and the ability to apply applicable policies and codes and review and understand standard legal documents and common technical/legal terminology. Examples of Essential Duties Duties may include, but are not limited to, the following: Advises judge(s) on pending matters' processing status and assists with case flow management involving jurisdictional and procedural issues. Applies case processing rules, policies, procedures, practices, and guidelines. Determines the appropriate handling of case-related documents; generates and executes notices and orders. Assigns cases to judges, calendars court events, ensures that cases are disposed of within proscribed time standards, and inputs data into the case management system. Monitors the progress and completion of cases to ensure compliance with specified or mandated time frames. Serves as bailiff in court proceedings, administering oaths or affirmations, making audio recordings and written records, and taking custody of exhibits. Responds to inquiries from licensing agencies, law enforcement, the general public, and attorneys regarding pending and completed cases, interpret procedural rules, general orders, and policies regarding compliance, and provide information, documents, correspondence and/or referrals. Provides technical, procedural, and administrative advice and assistance to judges, managers, and litigants and assists with developing and implementing new procedures or programs to improve court operations. May perform several other similar or related duties that may not be specifically included within this position description but are consistent with the general level of the job and the responsibilities described. Opens cases in the CMS; processes filed documents. Prepares and issues periodic communications to attorneys and others regarding case status and other issues. Employment Standards Knowledge of: Principles of planning, organizing, developing, and implementing procedures, program, projects, and policies. Principles of problem identification, analysis, and evaluation. Legal research methods and trial principles and techniques. Rules of evidence and conduct of proceedings in State Bar Court. Computer information systems, including personal computer applications. Principles of effective writing and verbal presentation. General court procedures. Ability to: Effectively proofread and edit written and electronic documents. Review and analyze complex written documents. Communicate clearly and effectively in person and writing. Obtain and present material in oral and written form. Access, input, and retrieve information using a computer terminal and other office machines. Appropriately and professionally respond to requests and inquiries from the public, State Bar members, or other departments. Establish and maintain effective interpersonal relationships at all organizational levels and with the public. Maintain the confidentiality of information. Minimum Qualifications Education: Associate degree or equivalent work experience in a field that develops the skills required for the functions and responsibilities of the position. Experience: Minimum two (2) years of progressively responsible administrative experience in a similar environment. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, and Registration Requirements: None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Stanislaus County, CA
Modesto, California, United States
About the Opportunity Interested in the job details? Click here for job flyer Click here for details Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 4/9/2024 5:00 PM Pacific
Mar 27, 2024
Full Time
About the Opportunity Interested in the job details? Click here for job flyer Click here for details Benefits associated with this position can be found at Benefits Summary . Closing Date/Time: 4/9/2024 5:00 PM Pacific
MASSACHUSETTS TRIAL COURT
Pittsfield, Massachusetts, United States
Title: Case Specialist - Berkshire Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: • This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system that features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
Mar 27, 2024
Full Time
Title: Case Specialist - Berkshire Superior Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law. ORGANIZATIONAL PROFILE : https://www.mass.gov/orgs/superior-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: • This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third-level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system that features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Intern - Suffolk County Juvenile Court, Clerk Magistrate’s Office Pay rate: $20.00/hour Departmental Mission: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. The Juvenile Court Department has general jurisdiction over delinquency, children requiring assistance (CRA), care and protection petitions. Additional case types include adoptions, guardianships, adult contributing to a delinquency of a minor cases, harassment prevention, substance abuse and youthful offender cases. There are eleven divisions of the juvenile court with sessions in more than forty locations. The Suffolk County Juvenile Court is one division with established sessions in 4 sites: Boston, Chelsea, Dorchester, and West Roxbury. The internship will be based primarily in the Boston Juvenile Court at the Brooke Courthouse. If you are interested in learning how the Boston Juvenile Court conducts business, we welcome you to apply for a summer internship. Notes: Submission of a cover letter and resume must be submitted as part of completing the application. This is an in-person internship. The intern must be available in-person during court hours (8:30 a.m. to 4:30 p.m.). The internship will be based primarily in the Boston Juvenile Court at the Edward Brooke Courthouse with potential travel to our satellite offices in Chelsea, Dorchester, and West Roxbury. Position summary: The intern, under the guidance and supervision of the management team, will learn the machinations of the Clerk’s office of the Juvenile Court through training and hands-on experience in organizational operations. The intern will learn to perform a range of tasks required for the efficient daily function of the court. The daily assignments and duties may include, but are not limited to, the following: Receive training in MassCourts - the comprehensive, integrated case management system for the Trial Court- to: -Research cases, docket entries and judges’ orders; -Create new cases, and appoint attorneys; -Advance, continue, and schedule cases for court hearings; -Generate summons for the police to serve for upcoming court appearances; -Record judgements of the court and produce custody orders for children; -Issue &/or recall warrants in the Warrant Management System at the courts’ directive; -generate transportation mittimus’ to DYS, jails, and/or between courts to Facilitate the appearance of persons being detained on delinquent or criminal cases; -Produce daily dockets of all cases for use by the Judges and Clerks in session. Prepare and organize case files and exhibits for court, for review by counsel, and for law clerks; Learn how to synchronize the various platforms necessary to conduct court sessions, both virtually and in person, including the FTR audio recording system; Learn how to interact with Judges, Attorneys, Probation Officers, and Court Officers for the efficient coordination of session; Assist Clerks in conducting session by- announcing cases, intoning exhibits, recording judicial orders, chronicling decisions, scheduling trials and updating case files; Learn the various Oaths to swear in witnesses, interpreters, and jurors; Disseminate case files to appropriate personnel after court hearings to learn about the completion of post-session process work including but not limited to: appointments of Court Investigators, appointments of Guardian ad Litems, and subpoenas for Medical or Police records; Learn the court processes of a juvenile arrest, from the submission of a police report through to case resolution; Learn the court processes relative to the allegation of abuse and/or neglect of children; Participate in the daily call of the list conducted by the Clerk Magistrate, and help to coordinate multiple cases for up to 5 concurrent court sessions, daily; and Learn how to assist the Judge’s Lobby, Probation Department, Attorneys, the Court Clinic, Police, Schools, DCF, DYS, the DA’s office and the public. Position requirements : Enrolled in a bachelor’s degree program at an accredited institution; Working knowledge of Microsoft office, Adobe, and Zoom; Capacity to maintain confidentiality of case information; Ability to multi-task, and to prioritize an efficient and organized approach to tasks; Ability to understand and follow verbal and/or written instructions; Ability to demonstrate courtesy and polite professionalism to staff and the public; Capacity to work independently to complete tasks; Communication and interpersonal skills to interface with diverse office staff. Closing Date/Time: 2024-06-25
Mar 27, 2024
Full Time
Title: Intern - Suffolk County Juvenile Court, Clerk Magistrate’s Office Pay rate: $20.00/hour Departmental Mission: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. The Juvenile Court Department has general jurisdiction over delinquency, children requiring assistance (CRA), care and protection petitions. Additional case types include adoptions, guardianships, adult contributing to a delinquency of a minor cases, harassment prevention, substance abuse and youthful offender cases. There are eleven divisions of the juvenile court with sessions in more than forty locations. The Suffolk County Juvenile Court is one division with established sessions in 4 sites: Boston, Chelsea, Dorchester, and West Roxbury. The internship will be based primarily in the Boston Juvenile Court at the Brooke Courthouse. If you are interested in learning how the Boston Juvenile Court conducts business, we welcome you to apply for a summer internship. Notes: Submission of a cover letter and resume must be submitted as part of completing the application. This is an in-person internship. The intern must be available in-person during court hours (8:30 a.m. to 4:30 p.m.). The internship will be based primarily in the Boston Juvenile Court at the Edward Brooke Courthouse with potential travel to our satellite offices in Chelsea, Dorchester, and West Roxbury. Position summary: The intern, under the guidance and supervision of the management team, will learn the machinations of the Clerk’s office of the Juvenile Court through training and hands-on experience in organizational operations. The intern will learn to perform a range of tasks required for the efficient daily function of the court. The daily assignments and duties may include, but are not limited to, the following: Receive training in MassCourts - the comprehensive, integrated case management system for the Trial Court- to: -Research cases, docket entries and judges’ orders; -Create new cases, and appoint attorneys; -Advance, continue, and schedule cases for court hearings; -Generate summons for the police to serve for upcoming court appearances; -Record judgements of the court and produce custody orders for children; -Issue &/or recall warrants in the Warrant Management System at the courts’ directive; -generate transportation mittimus’ to DYS, jails, and/or between courts to Facilitate the appearance of persons being detained on delinquent or criminal cases; -Produce daily dockets of all cases for use by the Judges and Clerks in session. Prepare and organize case files and exhibits for court, for review by counsel, and for law clerks; Learn how to synchronize the various platforms necessary to conduct court sessions, both virtually and in person, including the FTR audio recording system; Learn how to interact with Judges, Attorneys, Probation Officers, and Court Officers for the efficient coordination of session; Assist Clerks in conducting session by- announcing cases, intoning exhibits, recording judicial orders, chronicling decisions, scheduling trials and updating case files; Learn the various Oaths to swear in witnesses, interpreters, and jurors; Disseminate case files to appropriate personnel after court hearings to learn about the completion of post-session process work including but not limited to: appointments of Court Investigators, appointments of Guardian ad Litems, and subpoenas for Medical or Police records; Learn the court processes of a juvenile arrest, from the submission of a police report through to case resolution; Learn the court processes relative to the allegation of abuse and/or neglect of children; Participate in the daily call of the list conducted by the Clerk Magistrate, and help to coordinate multiple cases for up to 5 concurrent court sessions, daily; and Learn how to assist the Judge’s Lobby, Probation Department, Attorneys, the Court Clinic, Police, Schools, DCF, DYS, the DA’s office and the public. Position requirements : Enrolled in a bachelor’s degree program at an accredited institution; Working knowledge of Microsoft office, Adobe, and Zoom; Capacity to maintain confidentiality of case information; Ability to multi-task, and to prioritize an efficient and organized approach to tasks; Ability to understand and follow verbal and/or written instructions; Ability to demonstrate courtesy and polite professionalism to staff and the public; Capacity to work independently to complete tasks; Communication and interpersonal skills to interface with diverse office staff. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Barnstable, Massachusetts, United States
Title: Case Specialist - Barnstable District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
Mar 27, 2024
Full Time
Title: Case Specialist - Barnstable District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile : https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS : This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Coordinator - Land Court Department Pay Grade: Grade 12 Starting Pay: $55,128.58/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/land-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is vacancy. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public; serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. • may use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • an associate degree or greater is preferred. • Thorough knowledge of and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area assigned. • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Demonstrated proficiency with MassCourts docketing. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I. • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities; and • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. Closing Date/Time: 2024-06-25
Mar 26, 2024
Full Time
Title: Case Coordinator - Land Court Department Pay Grade: Grade 12 Starting Pay: $55,128.58/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/land-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is vacancy. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public; serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. • may use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • an associate degree or greater is preferred. • Thorough knowledge of and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area assigned. • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Demonstrated proficiency with MassCourts docketing. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I. • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities; and • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist-Land Court Pay Grade: Grade 7 Starting Pay: $44,865.27/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of Recorder, a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry-level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Major Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
Mar 26, 2024
Full Time
Title: Case Specialist-Land Court Pay Grade: Grade 7 Starting Pay: $44,865.27/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of Recorder, a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry-level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Major Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Taunton, Massachusetts, United States
Title: Child Support Processing Clerk -Bristol Probate & Family Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry-level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry-level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. Duties: Child Support Processing Clerk I Duties: Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. Checks index for new cases assigns docket numbers and prepares index and docket sheets. Dockets all complaints, judgments, orders, income assignments, and actions taken by the Court on the hearing date. Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. Responds to routine requests for information concerning cases, scheduling, and court procedures. Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining to process required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies, and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. Assists in the training of new employees and in the ongoing training of other employees in child support matters. Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. Performs all of the duties of the lower level within this series and other duties as the needs of the court require. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Child Support Processing Clerk II Additional Requirements: A minimum of two years of experience as a Child Support Processing Clerk I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court-used automated case management systems. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Demonstrated ability to exercise more independent judgment when appropriate. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. demonstrated ability to function as a resource person. Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
Mar 23, 2024
Full Time
Title: Child Support Processing Clerk -Bristol Probate & Family Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: To deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to resolve family and probate legal matters and to and assist and protect all individuals, families, and children in an impartial and respectful manner. Probate and Family Court Organization Profile Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the establishment and enforcement of court orders pertaining to divorce, separation and paternity matters involving minor children within the Probate and Family Court Department. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry-level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry-level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Child Support Processing Clerk I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of simple to moderately complex duties requiring knowledge of specific court procedures and general awareness of laws that determine those procedures. Child Support Processing Clerk II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex and responsible case processing functions requiring advanced knowledge of specific court procedures and general awareness of laws that determine those procedures. This series requires the ability to perform those duties with limited supervision and the exercise of more independent judgment. Duties: Child Support Processing Clerk I Duties: Performs general intake case duties including receiving court papers and documents from the Department of Revenue and other parties. Checks index for new cases assigns docket numbers and prepares index and docket sheets. Dockets all complaints, judgments, orders, income assignments, and actions taken by the Court on the hearing date. Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. Distributes the Child Support Case Intake Form and Child Support Enforcement Services Application Form to parties in child support matters. Responds to routine requests for information concerning cases, scheduling, and court procedures. Performs other duties as the needs of the Court require. Child Support Processing Clerk II Additional Duties: Provides customer service in paternity and child support cases to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness and determining to process required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies, and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. Assists in the training of new employees and in the ongoing training of other employees in child support matters. Responds to unusual and complicated requests for information concerning cases, scheduling and court procedures. May serve as a "floating processing clerk" who is able to perform complex case processing functions related to child support orders in different work units within the office as required. Performs all of the duties of the lower level within this series and other duties as the needs of the court require. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Child Support Processing Clerk: Child Support Processing Clerk I Requirements Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Child Support Processing Clerk II Additional Requirements: A minimum of two years of experience as a Child Support Processing Clerk I. Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to child support cases processed within the work unit or functional area to which assigned. Working knowledge and ability to effectively use MassCourts or other court-used automated case management systems. Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical information. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. Demonstrated ability to exercise more independent judgment when appropriate. Demonstrated ability to identify problems with court documents, papers, and filings and to take appropriate action within established guidelines. demonstrated ability to function as a resource person. Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
CHARLESTON COUNTY, SC
North Charleston, SC, United States
Description The Charleston County Attorney's Office is seeking a highly motivated attorney with a minimum of 3 years criminal trial experience in General Sessions Court or equivalent prosecution experience. Charleston County offers a full complement of benefits including sick and annual leave, paid maternity and parental leave, S.C. Retirement, deferred compensation (including 401k and 457 plans), annual longevity pay increases on an annual basis until year 7, with merit and longevity increases available thereafter as appropriated based on evaluations, optional life and disability coverage, along with medical and dental benefits for employee and family. HIRING SALARY RANGE: $71,926 - $94,265 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 6/30/2024. Duties and Responsibilities The attorney will be responsible under minimal supervision for performing assigned tasks including: Prosecuting Magistrate Court offenses for the Charleston County Sheriff's Office and County Code Enforcement officers for cases with pending jury trial requests, with an emphasis on DUI/DUAC offenses Providing legal advice to Sheriff's Office and County personnel on magistrate-level criminal, traffic, and ordinance offenses and related substantive and procedural law and statutory interpretation Reviewing and assisting with responses to discovery requests Communicating with law enforcement, witnesses, victims, defense counsel, and courts Handling pretrial matters in the Magistrate Courts Handling magistrate court appeals to the Circuit Court and S.C. appellate courts Providing legal advice to County departments and elected and appointed officials as assigned Working with other attorneys and staff in the County Attorney's Office on other matters as assigned Minimum Qualifications Minimum Qualifications: A Juris Doctor Degree and member in good standing of the South Carolina Bar At least three years or more criminal trial experience in General Sessions court Completion of trial experiences pursuant to Rule 403, SCACR Knowledge and experience with S.C. criminal law with specific DUI experience Valid South Carolina Driver's License The ability to work both independently and be a team player is important Closing Date/Time:
Mar 23, 2024
Full Time
Description The Charleston County Attorney's Office is seeking a highly motivated attorney with a minimum of 3 years criminal trial experience in General Sessions Court or equivalent prosecution experience. Charleston County offers a full complement of benefits including sick and annual leave, paid maternity and parental leave, S.C. Retirement, deferred compensation (including 401k and 457 plans), annual longevity pay increases on an annual basis until year 7, with merit and longevity increases available thereafter as appropriated based on evaluations, optional life and disability coverage, along with medical and dental benefits for employee and family. HIRING SALARY RANGE: $71,926 - $94,265 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 6/30/2024. Duties and Responsibilities The attorney will be responsible under minimal supervision for performing assigned tasks including: Prosecuting Magistrate Court offenses for the Charleston County Sheriff's Office and County Code Enforcement officers for cases with pending jury trial requests, with an emphasis on DUI/DUAC offenses Providing legal advice to Sheriff's Office and County personnel on magistrate-level criminal, traffic, and ordinance offenses and related substantive and procedural law and statutory interpretation Reviewing and assisting with responses to discovery requests Communicating with law enforcement, witnesses, victims, defense counsel, and courts Handling pretrial matters in the Magistrate Courts Handling magistrate court appeals to the Circuit Court and S.C. appellate courts Providing legal advice to County departments and elected and appointed officials as assigned Working with other attorneys and staff in the County Attorney's Office on other matters as assigned Minimum Qualifications Minimum Qualifications: A Juris Doctor Degree and member in good standing of the South Carolina Bar At least three years or more criminal trial experience in General Sessions court Completion of trial experiences pursuant to Rule 403, SCACR Knowledge and experience with S.C. criminal law with specific DUI experience Valid South Carolina Driver's License The ability to work both independently and be a team player is important Closing Date/Time:
MASSACHUSETTS TRIAL COURT
Fitchburg, Massachusetts, United States
Title: Probation Case Specialist Series - Fitchburg District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-06-25
Mar 22, 2024
Full Time
Title: Probation Case Specialist Series - Fitchburg District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Coordinator Series - Suffolk Probate & Family Court Pay Grade: Grade 12 Starting Pay:$55,128.58 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series Duties: Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-06-25
Mar 22, 2024
Full Time
Title: Case Coordinator Series - Suffolk Probate & Family Court Pay Grade: Grade 12 Starting Pay:$55,128.58 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series Duties: Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Brockton, Massachusetts, United States
Title: Facilities Supervisor III-Brockton District Court Pay Grade: 18 Starting Pay: $86,605.33/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 2pm-10pm. This position place of reporting will be Brockton District Court but may require travel amongst other courts within Region IV. Region IV includes the following courts:Brockton, Fall River Justice Center, Fall River Durfee, Falmouth, New Bedford, Plymouth, and Taunton This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: Working within the Facilities Management Department, the Facilities Supervisor III supervises all maintenance staff and related work in one or more court facilities, as well as coordinates with systems personnel on any installations or repairs that are completed in an assigned facility. The Facilities Supervisor III serves as the lead supervisor for a court complex that includes multiple court departments and may also include one or more nearby court facilities. SUPERVISION RECEIVED: Receives supervision and direction from the designated Manager of Facilities who has oversight for the particular region in which the court facility is located. The Facilities Supervisor III exercises discretion in the handling of personnel related files. Duties: • Supervises all aspects of building operations including maintenance, repairs, and renovations by the Facilities Management Department employees and contractors; • Supervises response to emergencies such as fires, bomb threats, disturbances or building evacuations; • Investigates the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met; • Working with the Manager of Facilities for the region, develops and implements building improvement projects as needed; • Participates in the screening and hiring of staff, trains, supervises and evaluates performance, and recommends promotion to higher level positions; • Working with the Manager of Facilities for the region, carries out the implementation of the Facilities Management Department Standards for Building Cleaning and Maintenance; • Responsible for the implementation of building Green Cleaning Practices; • Responsible for the supervision/escorting of contractors performing work within assigned buildings and ensures contractors sign in and out, as work is completed; • Reviews work contractor’s work to ensure work is performed per Facilities Management Standards; • Develops and tracks an inventory of signage within all buildings assigned and initiates changes as needed; • Develops and maintains an inventory of building equipment assigned to each facility and reports to management equipment to be taken out of service/replaced; • Maintains an appropriate inventory of building cleaning supplies and tracks usage to ensure replenishment within a timely manner. Generates replenishment orders; • Provides direct supervision and guidance to Facilities Management staff assigned to custodial and grounds maintenance duties; • Responsible for snow removal activities at assigned building(s) including but not limited to directing in-house as well as outside contractors; • Prepares monthly work order status report; • Responsible for the timely completion of on-line job requests and updates status on Maintenance Manager System; • Responsible for the upkeep of the Maintenance Manager System to ensure in-house and/or vendor job requests are closed out when completed; • Responsible for the upkeep of the CAMIS work order system to ensure work order are closed when work is completed; • Acts as liaison between Facilities Management and all Trial Court Departments; • Responsible for the delivery of outstanding customer service to all court users; • Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; • Reviews daily cleaning checklists and ensure work was completed as indicated; • Addresses any discrepancies with staff arising from work order review and actual condition of the facility; and • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court; • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions; • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action; • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment; • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Facilities Supervisor III: • Must have a high school diploma and at least 5 years of experience in building custodial • work and building maintenance or the equivalent combination of education and experience; • Ability to give oral and written instructions in a precise and understandable manner; • Ability to coordinate the efforts of others in accomplishing assigned work objectives; • Knowledge of methods followed in building custodial work; • Knowledge of types and uses of materials, tools and equipment used in building maintenance work; • Physical stamina and endurance. Closing Date/Time: 2024-06-25
Mar 22, 2024
Full Time
Title: Facilities Supervisor III-Brockton District Court Pay Grade: 18 Starting Pay: $86,605.33/Yr. Departmental Mission Statement: The Facilities Management Department of Trial Court provides for the management and maintenance of 63 state-owned courthouses located in ten counties of the Commonwealth. The Department is committed to administering effective property management, and for ensuring the delivery of quality services necessary for the efficient and reliable operation of all of the facilities which it maintains. FACILITES MANAGEMENT & CAPITAL PLANNING ORGANIZATIONAL PROFILE: Notes: The hours for this position is 2pm-10pm. This position place of reporting will be Brockton District Court but may require travel amongst other courts within Region IV. Region IV includes the following courts:Brockton, Fall River Justice Center, Fall River Durfee, Falmouth, New Bedford, Plymouth, and Taunton This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may be considered essential personnel in certain emergencies and may be required to work outside of regularly scheduled hours, including staying late or coming in early. Position Summary: Working within the Facilities Management Department, the Facilities Supervisor III supervises all maintenance staff and related work in one or more court facilities, as well as coordinates with systems personnel on any installations or repairs that are completed in an assigned facility. The Facilities Supervisor III serves as the lead supervisor for a court complex that includes multiple court departments and may also include one or more nearby court facilities. SUPERVISION RECEIVED: Receives supervision and direction from the designated Manager of Facilities who has oversight for the particular region in which the court facility is located. The Facilities Supervisor III exercises discretion in the handling of personnel related files. Duties: • Supervises all aspects of building operations including maintenance, repairs, and renovations by the Facilities Management Department employees and contractors; • Supervises response to emergencies such as fires, bomb threats, disturbances or building evacuations; • Investigates the condition of buildings, equipment and grounds, and recommends improvements in the facilities to ensure that needs are met; • Working with the Manager of Facilities for the region, develops and implements building improvement projects as needed; • Participates in the screening and hiring of staff, trains, supervises and evaluates performance, and recommends promotion to higher level positions; • Working with the Manager of Facilities for the region, carries out the implementation of the Facilities Management Department Standards for Building Cleaning and Maintenance; • Responsible for the implementation of building Green Cleaning Practices; • Responsible for the supervision/escorting of contractors performing work within assigned buildings and ensures contractors sign in and out, as work is completed; • Reviews work contractor’s work to ensure work is performed per Facilities Management Standards; • Develops and tracks an inventory of signage within all buildings assigned and initiates changes as needed; • Develops and maintains an inventory of building equipment assigned to each facility and reports to management equipment to be taken out of service/replaced; • Maintains an appropriate inventory of building cleaning supplies and tracks usage to ensure replenishment within a timely manner. Generates replenishment orders; • Provides direct supervision and guidance to Facilities Management staff assigned to custodial and grounds maintenance duties; • Responsible for snow removal activities at assigned building(s) including but not limited to directing in-house as well as outside contractors; • Prepares monthly work order status report; • Responsible for the timely completion of on-line job requests and updates status on Maintenance Manager System; • Responsible for the upkeep of the Maintenance Manager System to ensure in-house and/or vendor job requests are closed out when completed; • Responsible for the upkeep of the CAMIS work order system to ensure work order are closed when work is completed; • Acts as liaison between Facilities Management and all Trial Court Departments; • Responsible for the delivery of outstanding customer service to all court users; • Acts as the liaison between the Facilities Management Department and DCAMM in coordinating and executing Deferred Maintenance, Energy Efficiency and other Building Projects; • Reviews daily cleaning checklists and ensure work was completed as indicated; • Addresses any discrepancies with staff arising from work order review and actual condition of the facility; and • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: • Ethics and Values: Communicates and demonstrates the ethics and values of the Court Facilities Department and the Trial Court; • Mission: Understands, upholds, and communicates the Trial Court and Court Facilities Department missions; • Applied Knowledge: Understands standard facility management methods, codes, and operational best practices. • Problem Solving: Accurately assesses maintenance problems of a routine nature and initiates corrective action; • Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through training and making use of new methods and equipment; • Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds; • Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. • Collaboration: Works with others cooperatively, and demonstrates teamwork, contributing to a work environment that focuses on shared goals. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Facilities Supervisor III: • Must have a high school diploma and at least 5 years of experience in building custodial • work and building maintenance or the equivalent combination of education and experience; • Ability to give oral and written instructions in a precise and understandable manner; • Ability to coordinate the efforts of others in accomplishing assigned work objectives; • Knowledge of methods followed in building custodial work; • Knowledge of types and uses of materials, tools and equipment used in building maintenance work; • Physical stamina and endurance. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Falmouth, Massachusetts, United States
Title: Probation Case Specialist Series - Falmouth District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-06-25
Mar 22, 2024
Full Time
Title: Probation Case Specialist Series - Falmouth District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Salem, Massachusetts, United States
Title: Probation Case Specialist Series - Essex Juvenile Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: A Multi-site Position: Travel and/or reassignment is at the discretion of the department head. Session(s) include: Salem, Lawrence, Lynn, and Newburyport.” This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-06-25
Mar 22, 2024
Full Time
Title: Probation Case Specialist Series - Essex Juvenile Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: A Multi-site Position: Travel and/or reassignment is at the discretion of the department head. Session(s) include: Salem, Lawrence, Lynn, and Newburyport.” This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-06-25