STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under direction, performs advanced, complex server and network administration functions providing reliable operations, connectivity and functionality that ensures secured wired and wireless system access for District users; monitors, maintains and repairs assigned LAN/WAN, application, telecommunication, infrastructure and various wireless and virtual networks; works closely with other technical staff to maintain network security and integrity; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Installs manages, monitors, configures and troubleshoots Local Area Networks (LAN) infrastructure, servers and applications, including wiring components, switches, wireless access points, routers and external network connectivity and security devices; plans server hardware upgrades; coordinates network and server-related application projects; maintains records of work and documentation of configurations. Performs complex systems administration functions for assigned server platforms in physical and virtual environments; installs, configures, tests and implements system monitoring and management software tools; monitors system resources including server utilization, disk usage, response time and other performance issues; installs and tests operating system patches, releases, upgrades and fixes; develops scripts to automate routine system maintenance tasks. Manages assigned wireless services; builds, monitors and maintains wireless networks, access points, switches and routers; ensures the separation and security of all wireless networks including student, labs and staff; installs and configures access points as needed; analyzes and manages network traffic and capacity utilization to achieve optimal performance and availability and meet user needs. Maintains overall integrity of the network, server deployment and security; analyzes network resource utilization and implements solutions to correct problems to ensure all network applications are accessible and functioning properly; identifies and recommends appropriate changes to network infrastructure to improve performance, reliability and availability; develops and recommends procedures for network management, including resource allocation of centralized, decentralized and remote network services. Monitors network system alerts, messages, events, abnormal conditions and activities that may impact performance or security; researches, troubleshoots and works with infrastructure staff, managers and vendors to resolve system errors, failures and other hardware and software issues Manages assigned Active Directory, cloud, authentication, image management exchange, email, file, print and various application servers for a college environment; creates user and network accounts, permissions, distribution lists and security groups; troubleshoots and resolves user access, application integration and other problems; may be assigned to manage, maintain and provide technical support for various Districtwide enterprise applications and/or services such as Exchange email and alarm systems and services. Develops specifications on various purchases for new or existing network software, hardware and related products as assigned; assists with gathering and reviewing quotes from vendors. Leads or participates in a variety of network and server-related application projects; participates in and supports Districtwide large-scale implementation of new network processes, upgrades and equipment rollouts and assists in developing network upgrade strategies and procedures; troubleshoots and resolves conversion and implementation problems. Provides on-call support for production servers, network systems and computing infrastructure as assigned; provides backup support to other members of infrastructure systems and technical support teams. May provide assistance on disaster recovery functions. Troubleshoots and resolves escalated end-user support issues; may provide lead work direction to IT customer support staff. May be assigned to manage, maintain and provide technical support to SCCCD Police Department systems including dispatch software, the California Law Enforcement Telecommunication System (CLETS), parking control, surveillance cameras; departmental workstations, personal computers and laptops and dedicated servers; participates in the development and implementation of data security plans and training. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Monitors trends and developments in systems, networking and multi-platform communication technologies; consults with vendors and other sources on industry and product direction, functionality and capabilities. Attends various meetings and participates on committees as required. Performs asset management functions including asset tracking and equipment disposal. May provide basic training to customer support staff on network/telecommunication structure, equipment operations and protocols in solving simple network-based problems. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, practices and methods of systems and network administration and maintenance, including procedures for establishing network connectivity. Operating system architecture, characteristics, commands and components applicable to college computer platforms. Network architecture and theory and principles of network design. Principles and practices of systems analysis and design. Advanced methods, principles, practices and techniques for troubleshooting and determining the causes of system, software and computer hardware problems and device errors and failures. Cable and wiring standards. Active Directory, authentication and image management functions and the implementation of related policies. Imaging systems and software. Desktop and portable computers and tablets including hardware and software installation, operation and maintenance. Methods and techniques for monitoring baseline system performance. Basic asset management practices. Customer services principle and practices. Skills and Abilities to: Perform complex and difficult network administration functions in a multi-platform and operating system environment accurately and efficiently; Configure, maintain, manage and tune the operations of complex operating and network systems to achieve optimal technical performance and user support. Manage Active Directories. Manage anti-virus servers and deploy updates and security policies. Read, interpret and apply concepts found in complex technical publications, online manuals and other documents. Troubleshoot, diagnose and resolve complex and ambiguous computer software and network connectivity problems and failures; make or recommend modifications. Understand and apply the analysis of functional requirements to the development of proposals, specifications and recommendations for efficient, cost-effective systems and technology solutions. Prepare clear, concise and accurate product specifications, system documentation, reports and other written materials. Work cooperatively with infrastructure staff, other Network Administrators and various vendor and contractor support groups. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in information technology, computer science, computer engineering or a closely related field, and at least three years of progressively responsible experience in the analysis, design, installation and administration of network infrastructures; or an equivalent combination of training and experience Experience at the level of Lead, IT Customer Support Technician may be substituted for two years of the required education. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. Professional certifications in areas of assigned responsibility are highly desirable and will be specified on recruitment bulletins. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk and stand; and lift up to 25 pounds and occasionally up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a competency assessment (40% weight) and an oral interview assessment (60% weight). Of those achieving a passing score on the competency assessment, only the most qualified candidates will be invited to the oral interview assessment. Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS Competency Assessment: September 17, 2024 Oral Interview Assessment: September 26, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vacancies in this classification Districtwide for at least six (6) months. The current vacancy is at the District Office. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 9/5/2024 11:59 PM Pacific
Aug 15, 2024
Full Time
General Purpose Under direction, performs advanced, complex server and network administration functions providing reliable operations, connectivity and functionality that ensures secured wired and wireless system access for District users; monitors, maintains and repairs assigned LAN/WAN, application, telecommunication, infrastructure and various wireless and virtual networks; works closely with other technical staff to maintain network security and integrity; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Installs manages, monitors, configures and troubleshoots Local Area Networks (LAN) infrastructure, servers and applications, including wiring components, switches, wireless access points, routers and external network connectivity and security devices; plans server hardware upgrades; coordinates network and server-related application projects; maintains records of work and documentation of configurations. Performs complex systems administration functions for assigned server platforms in physical and virtual environments; installs, configures, tests and implements system monitoring and management software tools; monitors system resources including server utilization, disk usage, response time and other performance issues; installs and tests operating system patches, releases, upgrades and fixes; develops scripts to automate routine system maintenance tasks. Manages assigned wireless services; builds, monitors and maintains wireless networks, access points, switches and routers; ensures the separation and security of all wireless networks including student, labs and staff; installs and configures access points as needed; analyzes and manages network traffic and capacity utilization to achieve optimal performance and availability and meet user needs. Maintains overall integrity of the network, server deployment and security; analyzes network resource utilization and implements solutions to correct problems to ensure all network applications are accessible and functioning properly; identifies and recommends appropriate changes to network infrastructure to improve performance, reliability and availability; develops and recommends procedures for network management, including resource allocation of centralized, decentralized and remote network services. Monitors network system alerts, messages, events, abnormal conditions and activities that may impact performance or security; researches, troubleshoots and works with infrastructure staff, managers and vendors to resolve system errors, failures and other hardware and software issues Manages assigned Active Directory, cloud, authentication, image management exchange, email, file, print and various application servers for a college environment; creates user and network accounts, permissions, distribution lists and security groups; troubleshoots and resolves user access, application integration and other problems; may be assigned to manage, maintain and provide technical support for various Districtwide enterprise applications and/or services such as Exchange email and alarm systems and services. Develops specifications on various purchases for new or existing network software, hardware and related products as assigned; assists with gathering and reviewing quotes from vendors. Leads or participates in a variety of network and server-related application projects; participates in and supports Districtwide large-scale implementation of new network processes, upgrades and equipment rollouts and assists in developing network upgrade strategies and procedures; troubleshoots and resolves conversion and implementation problems. Provides on-call support for production servers, network systems and computing infrastructure as assigned; provides backup support to other members of infrastructure systems and technical support teams. May provide assistance on disaster recovery functions. Troubleshoots and resolves escalated end-user support issues; may provide lead work direction to IT customer support staff. May be assigned to manage, maintain and provide technical support to SCCCD Police Department systems including dispatch software, the California Law Enforcement Telecommunication System (CLETS), parking control, surveillance cameras; departmental workstations, personal computers and laptops and dedicated servers; participates in the development and implementation of data security plans and training. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Monitors trends and developments in systems, networking and multi-platform communication technologies; consults with vendors and other sources on industry and product direction, functionality and capabilities. Attends various meetings and participates on committees as required. Performs asset management functions including asset tracking and equipment disposal. May provide basic training to customer support staff on network/telecommunication structure, equipment operations and protocols in solving simple network-based problems. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Principles, practices and methods of systems and network administration and maintenance, including procedures for establishing network connectivity. Operating system architecture, characteristics, commands and components applicable to college computer platforms. Network architecture and theory and principles of network design. Principles and practices of systems analysis and design. Advanced methods, principles, practices and techniques for troubleshooting and determining the causes of system, software and computer hardware problems and device errors and failures. Cable and wiring standards. Active Directory, authentication and image management functions and the implementation of related policies. Imaging systems and software. Desktop and portable computers and tablets including hardware and software installation, operation and maintenance. Methods and techniques for monitoring baseline system performance. Basic asset management practices. Customer services principle and practices. Skills and Abilities to: Perform complex and difficult network administration functions in a multi-platform and operating system environment accurately and efficiently; Configure, maintain, manage and tune the operations of complex operating and network systems to achieve optimal technical performance and user support. Manage Active Directories. Manage anti-virus servers and deploy updates and security policies. Read, interpret and apply concepts found in complex technical publications, online manuals and other documents. Troubleshoot, diagnose and resolve complex and ambiguous computer software and network connectivity problems and failures; make or recommend modifications. Understand and apply the analysis of functional requirements to the development of proposals, specifications and recommendations for efficient, cost-effective systems and technology solutions. Prepare clear, concise and accurate product specifications, system documentation, reports and other written materials. Work cooperatively with infrastructure staff, other Network Administrators and various vendor and contractor support groups. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE Graduation from an accredited college or university with a bachelor's degree in information technology, computer science, computer engineering or a closely related field, and at least three years of progressively responsible experience in the analysis, design, installation and administration of network infrastructures; or an equivalent combination of training and experience Experience at the level of Lead, IT Customer Support Technician may be substituted for two years of the required education. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS: A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. Professional certifications in areas of assigned responsibility are highly desirable and will be specified on recruitment bulletins. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms.?Employees are frequently required to walk and stand; and lift up to 25 pounds and occasionally up to 100 pounds with assistance. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions, and the noise level is usually quiet. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process APPLICATION SUBMISSION To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd . Please attach to your application a copy of your degree or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application. ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS. When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application. APPLICATION REVIEW AND ASSESSMENTS The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process. The assessment process will include a competency assessment (40% weight) and an oral interview assessment (60% weight). Of those achieving a passing score on the competency assessment, only the most qualified candidates will be invited to the oral interview assessment. Passing score is 75% out of 100% on each assessment section. TESTING TENTATIVELY SCHEDULED AS FOLLOWS Competency Assessment: September 17, 2024 Oral Interview Assessment: September 26, 2024 The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application. ELIGIBILITY LIST Candidates who attain a passing score on each part of the assessment will be placed in rank order on a Districtwide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vacancies in this classification Districtwide for at least six (6) months. The current vacancy is at the District Office. PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT. ACCOMMODATIONS Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process. SCCCD is an equal opportunity employer committed to fostering innovation and inclusivity. We respond proactively to the diverse needs of the community and welcome individuals excited to join our District’s purpose to support student success both locally and globally. United, we the faculty, classified professionals and administrators pledge to treat all applicants and employees fairly and equitably. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page . Closing Date/Time: 9/5/2024 11:59 PM Pacific
City of Buckeye, AZ
Buckeye, Arizona, United States
Position Scope Under general supervision, coordinates all digital and technology components of the Library Division. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Manages all digital components, including e-resources and databases within the Library Division with supervisor responsibility for library staff working with digital components of the library. This includes serving as the Library system administrator for integrated library software system (ILS); training staff in operation of system; coordinating software upgrades and enhancements and resolving system problems with ILS vendor Manages strategic technology planning including budgeting Reviews and evaluates all library digital collections and technologies, and recommends the purchase of new digital collections and technologies Recommends the removal of digital collections and technologies that no longer serve the needs of the community Administers the library website, app, digital event calendar, room reservation software, and digital signage Coordinates with the City IT Department to plan and implement all new software and hardware within the library division Manages the ordering and acquisitions process for all e-resources and databases. Monitors library division’s digital collection budget and expenses to identify and resolve problems and priorities Plans, researches, writes, and administers grants based upon needs of the library; analyzes grant options and library qualifications Works closely with third-party system vendors to constantly improve library technology services Prepares and reviews statistical and analytical reports of library technology activities, operations and procedures; gathers and compiles data for reports Provides software and hardware user support for all library staff and customers; troubleshoots software, hardware, peripherals, gaming and audio/visual systems Monitors and reviews trends in library technology practices and functions; recommends operational and policy improvements Performs other duties as required Minimum Qualifications & Position Requirements Education and Experience: A Bachelor’s degree in Information Technology or Computer Science or related field and three (3) years of professional experience with computer technology experience. Two (2) years computer technology experience in a library setting preferred; OR an equivalent combination of education and experience. Necessary Knowledge, Skills and Abilities: Knowledge of: City policies and procedures Basic principles of supervision and training Principles and practices for management of library division programs Library technical services Trends and usages of technology within the library Skill in: Researching, developing and coordinating technology-based projects Operations of various library software programs: Polaris, Envisionware, PC RES, collection HQ, Communico, etc. Making oral presentations and promoting library services Providing effective customer service with tact and courtesy Operating a personal computer utilizing a variety of business software Ability to: Follow and effectively communicate verbal and written instructions Work with multiple parties to complete projects Collect, evaluate and interpret varied information and data; perform extensive research, make independent analysis and report findings Use discretion and maintain confidentiality of sensitive information Prepare and present concise and informative oral and written presentations Work independently on multiple assignments and meet critical deadlines Establish and maintain cooperative working relationships with City employees, officials, other agencies and the general public Communicate with persons of various social, cultural, economic, and educational backgrounds Use logical and creative thought processes to develop recommendations and solutions Work under pressure of deadlines Establish and maintain positive, effective working relationships with those contacted in the performance of work Additional Information Special Requirements: Valid Arizona Driver’s License. Evening hours and weekends required Physical Demands / Work Environment: Work is primarily performed in a Public Library Reports To: Library Manager Work Schedule: GenerallyMonday - Friday; hours worked to be established by department based on needs. 12-Month goals: Learn Library Website software, Patron Point software, and Communico Software. Improve the library’s website and digital platforms to ensure they are user-friendly, accessible, and mobile-responsive. Implement tools for easier navigation and searchability of digital collections. Identify and acquire new digital resources that meet the needs of the community, including research databases, and educational software. Regularly review and analyze data on the usage of digital resources to understand patron needs and preferences. Use this data to inform future acquisitions and programming. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 9/12/2024 6:00 PM Mountain
Aug 30, 2024
Full Time
Position Scope Under general supervision, coordinates all digital and technology components of the Library Division. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Manages all digital components, including e-resources and databases within the Library Division with supervisor responsibility for library staff working with digital components of the library. This includes serving as the Library system administrator for integrated library software system (ILS); training staff in operation of system; coordinating software upgrades and enhancements and resolving system problems with ILS vendor Manages strategic technology planning including budgeting Reviews and evaluates all library digital collections and technologies, and recommends the purchase of new digital collections and technologies Recommends the removal of digital collections and technologies that no longer serve the needs of the community Administers the library website, app, digital event calendar, room reservation software, and digital signage Coordinates with the City IT Department to plan and implement all new software and hardware within the library division Manages the ordering and acquisitions process for all e-resources and databases. Monitors library division’s digital collection budget and expenses to identify and resolve problems and priorities Plans, researches, writes, and administers grants based upon needs of the library; analyzes grant options and library qualifications Works closely with third-party system vendors to constantly improve library technology services Prepares and reviews statistical and analytical reports of library technology activities, operations and procedures; gathers and compiles data for reports Provides software and hardware user support for all library staff and customers; troubleshoots software, hardware, peripherals, gaming and audio/visual systems Monitors and reviews trends in library technology practices and functions; recommends operational and policy improvements Performs other duties as required Minimum Qualifications & Position Requirements Education and Experience: A Bachelor’s degree in Information Technology or Computer Science or related field and three (3) years of professional experience with computer technology experience. Two (2) years computer technology experience in a library setting preferred; OR an equivalent combination of education and experience. Necessary Knowledge, Skills and Abilities: Knowledge of: City policies and procedures Basic principles of supervision and training Principles and practices for management of library division programs Library technical services Trends and usages of technology within the library Skill in: Researching, developing and coordinating technology-based projects Operations of various library software programs: Polaris, Envisionware, PC RES, collection HQ, Communico, etc. Making oral presentations and promoting library services Providing effective customer service with tact and courtesy Operating a personal computer utilizing a variety of business software Ability to: Follow and effectively communicate verbal and written instructions Work with multiple parties to complete projects Collect, evaluate and interpret varied information and data; perform extensive research, make independent analysis and report findings Use discretion and maintain confidentiality of sensitive information Prepare and present concise and informative oral and written presentations Work independently on multiple assignments and meet critical deadlines Establish and maintain cooperative working relationships with City employees, officials, other agencies and the general public Communicate with persons of various social, cultural, economic, and educational backgrounds Use logical and creative thought processes to develop recommendations and solutions Work under pressure of deadlines Establish and maintain positive, effective working relationships with those contacted in the performance of work Additional Information Special Requirements: Valid Arizona Driver’s License. Evening hours and weekends required Physical Demands / Work Environment: Work is primarily performed in a Public Library Reports To: Library Manager Work Schedule: GenerallyMonday - Friday; hours worked to be established by department based on needs. 12-Month goals: Learn Library Website software, Patron Point software, and Communico Software. Improve the library’s website and digital platforms to ensure they are user-friendly, accessible, and mobile-responsive. Implement tools for easier navigation and searchability of digital collections. Identify and acquire new digital resources that meet the needs of the community, including research databases, and educational software. Regularly review and analyze data on the usage of digital resources to understand patron needs and preferences. Use this data to inform future acquisitions and programming. EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 9/12/2024 6:00 PM Mountain
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION Senior System Administrator (Sr. Information Technologist) In addition to performance-based merit increases, this position is scheduled to receive salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Sr. Information Technologist positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, September 16, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY OCIT Shared Services is seeking an experienced Senior Information Technologist to lead the Enterprise and Cloud Delivery team. Selected candidate will oversee a team of technical staff and aid in the design, configuration, and ongoing support of County on-premises enterprise services and cloud offerings utilizing Microsoft Office 365 (Exchange Online, SharePoint, Intune) and the County's cloud datacenter in Azure for Government. In addition, the Senior Information Technologist will perform, but is not limited to, the following duties: Designing, configuring, installing of on-premises solutions, including but not limited to, Citrix Xenapp or XenDesktop, Microsoft System Center Configuration Manager [SCCM], Exchange, Active Directory, VMWare, Hyper-V, and MobileIron and Intune. Senior Information Technologist will also supervise staff in End User Support, providing tier one and tier two support of agency information systems, including desktops, printers, mobile devices, and other peripherals, and agency commercial and Custom off the Shelf (CotS) applications. Designing, configuring, installing, and management of Storage Area Network (SAN) and Network Attached Storage (NAS). Manage Enterprise data protection solutions, including but not limited to, Veeam, Rubrik, and archival to cloud storage. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's Degree in Information Computer Science, Information Computer Technology, Information Systems, or in a related field and a minimum of five (5) years of professional experience using the following or comparable software: Azure Cloud, Mail Hygiene and routing, VMware, Hyper-V, Azure Active Directory, Citrix Xenapp or XenDesktop servers, MobileIron or Intune. In addition, the ideal candidate will possess an IT security and/or compliance background as well as extensive professional work experience and/or knowledge in the following core competencies: Information Technology Knowledge | Software Application Experience Strong experience with migrating workloads to O365 services Azure Installing, configuring, and supporting Windows Server 2012 R2, 2016, 2019 and 2022 in an enterprise environment Experience with developing and maintaining technical documentation and operational procedures for the Microsoft 365 environment Significant of experience deploying/managing cloud-based network infrastructures Utilizing Active Directory Domain Services Understanding and applying scripting languages, such as PowerShell and Bash Installing and providing support for MDM solutions, such as MobileIron or Intune Significant experience working with Azure to drive service improvements and optimization Understanding and ability to implement SSO protocols such as SAML and OAuth2 Familiarity with virtualization technologies such as hypervisors, containers, and software-defined networking (SDN), used in cloud environments Implementing enterprise security best practices including encryption, implicit & explicit permissions, multi-factor authentication, auditing and digital forensics, and data retention Monitoring the Microsoft 365 environment and proactively identify and resolve issues Utilizing planning and design concepts for an enterprise environment including high availability, fault tolerance, and disaster recovery Preparing and maintaining documentation of department processes and procedures Ensuring that the Microsoft 365 environment is secure and meets the company's security requirements Identifying and resolving challenging technical issues and problems or researching possible solutions Relationship Building | Interpersonal Skills Working with other public and private agencies in efforts to provide information technology-specific customer service to the community, public, and key stakeholders Working closely with vendors, business relationship managers and various other upper management throughout the organization. Oral | Written Communication Skills Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes Supervision | Staff Leadership Skills Mentoring and training subordinate staff Directing work and oversee assignments Preparing staff evaluations and conduct bi-annual performance reviews Conducting team meetings and foster communication MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Information Technologist classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 9/16/2024 11:59 PM Pacific
Aug 28, 2024
Full Time
CAREER DESCRIPTION Senior System Administrator (Sr. Information Technologist) In addition to performance-based merit increases, this position is scheduled to receive salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Sr. Information Technologist positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, September 16, 2024 at 11:59PM (PST). ORANGE COUNTY INFORMATION TECHNOLOGY The mission of Orange County Information Technology (OCIT) is to provide innovative, reliable, and secure technology solutions that support County departments in the delivery of quality public services. OCIT provides IT solutions across County departments for voice communications, network services, application support, service desk, desktop support, as well as data center services. Click here for more information on OCIT Click here for more information on the County of Orange. THE OPPORTUNITY OCIT Shared Services is seeking an experienced Senior Information Technologist to lead the Enterprise and Cloud Delivery team. Selected candidate will oversee a team of technical staff and aid in the design, configuration, and ongoing support of County on-premises enterprise services and cloud offerings utilizing Microsoft Office 365 (Exchange Online, SharePoint, Intune) and the County's cloud datacenter in Azure for Government. In addition, the Senior Information Technologist will perform, but is not limited to, the following duties: Designing, configuring, installing of on-premises solutions, including but not limited to, Citrix Xenapp or XenDesktop, Microsoft System Center Configuration Manager [SCCM], Exchange, Active Directory, VMWare, Hyper-V, and MobileIron and Intune. Senior Information Technologist will also supervise staff in End User Support, providing tier one and tier two support of agency information systems, including desktops, printers, mobile devices, and other peripherals, and agency commercial and Custom off the Shelf (CotS) applications. Designing, configuring, installing, and management of Storage Area Network (SAN) and Network Attached Storage (NAS). Manage Enterprise data protection solutions, including but not limited to, Veeam, Rubrik, and archival to cloud storage. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's Degree in Information Computer Science, Information Computer Technology, Information Systems, or in a related field and a minimum of five (5) years of professional experience using the following or comparable software: Azure Cloud, Mail Hygiene and routing, VMware, Hyper-V, Azure Active Directory, Citrix Xenapp or XenDesktop servers, MobileIron or Intune. In addition, the ideal candidate will possess an IT security and/or compliance background as well as extensive professional work experience and/or knowledge in the following core competencies: Information Technology Knowledge | Software Application Experience Strong experience with migrating workloads to O365 services Azure Installing, configuring, and supporting Windows Server 2012 R2, 2016, 2019 and 2022 in an enterprise environment Experience with developing and maintaining technical documentation and operational procedures for the Microsoft 365 environment Significant of experience deploying/managing cloud-based network infrastructures Utilizing Active Directory Domain Services Understanding and applying scripting languages, such as PowerShell and Bash Installing and providing support for MDM solutions, such as MobileIron or Intune Significant experience working with Azure to drive service improvements and optimization Understanding and ability to implement SSO protocols such as SAML and OAuth2 Familiarity with virtualization technologies such as hypervisors, containers, and software-defined networking (SDN), used in cloud environments Implementing enterprise security best practices including encryption, implicit & explicit permissions, multi-factor authentication, auditing and digital forensics, and data retention Monitoring the Microsoft 365 environment and proactively identify and resolve issues Utilizing planning and design concepts for an enterprise environment including high availability, fault tolerance, and disaster recovery Preparing and maintaining documentation of department processes and procedures Ensuring that the Microsoft 365 environment is secure and meets the company's security requirements Identifying and resolving challenging technical issues and problems or researching possible solutions Relationship Building | Interpersonal Skills Working with other public and private agencies in efforts to provide information technology-specific customer service to the community, public, and key stakeholders Working closely with vendors, business relationship managers and various other upper management throughout the organization. Oral | Written Communication Skills Responding quickly, courteously, and proficiently to customer service requests Soliciting feedback and adjusting customer requests to fit into business improvements Generating consensus and collaborative relationships to bring about efficient and effective outcomes Supervision | Staff Leadership Skills Mentoring and training subordinate staff Directing work and oversee assignments Preparing staff evaluations and conduct bi-annual performance reviews Conducting team meetings and foster communication MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Senior Information Technologist classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) T he County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clic k here (Download PDF reader) to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 9/16/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Library IT Support Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Library Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time Work Schedule Monday through Friday, from 8:00 am to 5:00 pm; varies depending on Library hours. May include evening and weekend shifts. Anticipated Hiring Range $4,280.00 - $4,494.00 Per Month ($51,360.00 - 53,928.00 Annually) Salary is commensurate with experience. Position Summary Provide hardware and software technical support to Library patrons and/or faculty and staff. Depending on operational need, this position will focus to varying degrees on supporting Library staff and faculty or patrons using the large public computing and study spaces in the Library. Typical duties include setting up, maintaining and troubleshooting hardware and software systems, assisting patrons and/or library staff and faculty to use computer hardware and software systems that support their professional or academic needs, and working at an Information Technology (IT) Services Help Desk. Position Information End User Support Provide direct end-user support for either Library staff and faculty in their offices, work areas and/or remotely or patrons in the Study Commons, Research Commons, Digital Media Studio MakerSpace, or elsewhere in the Library. Assist in the use of computers, software, digital media equipment, printers, and other specialized equipment available in the Library. Assist in the use of campus networks and online systems. Assist in the use of specialized technology-enhanced spaces, such as group study and instruction rooms. Work scheduled shifts at one of the IT service desks. Setup, Maintenance, Updates and Other Library IT Projects Under the direction of unit lead, setup and test new hardware / software and perform routine maintenance and updates on existing hardware and software systems. Assist with other Library IT tasks or projects as assigned. Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of the knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Experience providing end-user technical support for both software and hardware problems, preferably in an academic setting. Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. Experience working with IT services’ productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. Strong working knowledge of, and demonstrated ability to troubleshoot problems with, current Windows and Macintosh hardware, operating systems, common software applications, scanners, printers, projectors and copiers. Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Experience working with an Integrated Library System. Experience with basic web tools, scripting, and data integration. Experience working with, or setting up server-based applications on windows and Linux servers. Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. ***SFSU INTERNAL APPLICANTS ONLY*** Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Library IT Support Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Library Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full-Time Work Schedule Monday through Friday, from 8:00 am to 5:00 pm; varies depending on Library hours. May include evening and weekend shifts. Anticipated Hiring Range $4,280.00 - $4,494.00 Per Month ($51,360.00 - 53,928.00 Annually) Salary is commensurate with experience. Position Summary Provide hardware and software technical support to Library patrons and/or faculty and staff. Depending on operational need, this position will focus to varying degrees on supporting Library staff and faculty or patrons using the large public computing and study spaces in the Library. Typical duties include setting up, maintaining and troubleshooting hardware and software systems, assisting patrons and/or library staff and faculty to use computer hardware and software systems that support their professional or academic needs, and working at an Information Technology (IT) Services Help Desk. Position Information End User Support Provide direct end-user support for either Library staff and faculty in their offices, work areas and/or remotely or patrons in the Study Commons, Research Commons, Digital Media Studio MakerSpace, or elsewhere in the Library. Assist in the use of computers, software, digital media equipment, printers, and other specialized equipment available in the Library. Assist in the use of campus networks and online systems. Assist in the use of specialized technology-enhanced spaces, such as group study and instruction rooms. Work scheduled shifts at one of the IT service desks. Setup, Maintenance, Updates and Other Library IT Projects Under the direction of unit lead, setup and test new hardware / software and perform routine maintenance and updates on existing hardware and software systems. Assist with other Library IT tasks or projects as assigned. Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at this level meet the entry qualifications as defined by the individual classification. The incumbent may be inexperienced or have limited experience in the specific technical field, but usually possesses the general education, training, license or certification pertinent to the body of the knowledge encompassed by the technical specialty. Typically, the incumbent works under direct supervision and is able to demonstrate a basic understanding of the standard principles and terminology associated with the technical specialty, address common problems of limited scope, and demonstrate work-ready communication skills. Preferred Qualifications Experience providing end-user technical support for both software and hardware problems, preferably in an academic setting. Experience setting up, maintaining, and troubleshooting large numbers of computers and software applications. Experience working with IT services’ productivity software, such as ticketing, disk imaging, computer sign on, shift management, and room utilization applications. Strong working knowledge of, and demonstrated ability to troubleshoot problems with, current Windows and Macintosh hardware, operating systems, common software applications, scanners, printers, projectors and copiers. Ability to communicate clearly with non-technical users as well as with IT staff in a dynamic team environment where projects and priorities can change quickly. Ability to accurately document problems patrons encounter with Library technology and related services and to effectively communicate those problems to the appropriate library staff and faculty. Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Experience working with an Integrated Library System. Experience with basic web tools, scripting, and data integration. Experience working with, or setting up server-based applications on windows and Linux servers. Knowledge of digital video and audio hardware and software, such as Final Cut Pro and the Adobe Creative Suite. Knowledge of specialized academic software, such as SPSS, Mathematica, and ARC GIS. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. ***SFSU INTERNAL APPLICANTS ONLY*** Advertised: Jun 11 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Contra Costa County, CA
Contra Costa County, California, United States
The Position Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/9/2024 11:59 PM Pacific
Aug 27, 2024
Full Time
The Position Bargaining Unit: Bargaining Unit: Local 21 - Supervisory Management Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently a vacancy in the Clerk-Recorder's office, the Department of Information Technology, and the Library Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies. When assigned to the Clerk-Recorder's Office: The Contra Costa Clerk-Recorder-Elections Department is an elected office with three divisions: Clerk-Recorder, Elections, and Administration. The Clerk-Recorder Division is charged with preserving and maintaining real property records of every parcel in the County, as well as all vital events (birth, death, and marriage) occurring in the County. The Elections Division is responsible for the processes of registering County voters, maintaining voter files, and conducting Federal, State, County, and local elections on behalf of the County’s residents. The department’s office is located in Martinez, the county seat of Contra Costa. This position offers the opportunity for significant contribution from start to finish, whether it is adding new virtual servers, implementing new cloud-based solutions, or hardening election technology infrastructure. In this position you will collaborate with multiple entities, including State and Federal Agencies, to resolve a variety of issues using innovative solutions. The department is committed to technical innovation with a proactive approach to cybersecurity redundancy and the integrity of our systems. We cultivate a culture of vigilance and continuous improvement, ensuring that security is seamlessly integrated into every aspect of our technological evolution. Join us in navigating the future with confidence, knowing that our digital environment is both innovative and secure. When assigned to the Library Department: As a Network Administrator II, within the Library department, your role will be diverse. You will oversee IT systems across multiple locations, maintaining system performance and enforcing security protocols for both internal and public-facing systems. The Library is made up of nearly 300 employees serving 26 communities throughout Contra Costa County. Its mission is to “Bring People and Ideas Together.” The Library seeks to enrich lives by delivering a consistent, high-quality, and inviting experience at all points of contact. It is an innovative, entrepreneurial, and dynamic civic institution that is committed to providing exceptional services to its communities. The Library assumes critical roles in making the communities strong, equitable, resilient, and progressive. The Library’s core goal is to champion personal and community engagement through literacy and reading. It has implemented several programs to ensure easy, equitable access to library services for all. This was exemplified by the Library saying “Farewell to Fines” at the beginning of 2019! By promoting library services and programs to the community we meet our mission of “Bringing People and Ideas Together.” When assigned to the Department of Information Technology The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation. The Network Administrator II role within the Network and Endpoint Services - Enterprise Administrators Team is a pivotal position demanding expertise in Azure and Office 365 Administration. As a Network Administrator II, you will be responsible for managing Azure cloud administration, Identity Provider (IDP) Management, and Exchange Online services. Proficiency in all associated administrative consoles is essential. This role requires a deep understanding of security protocols within the Azure cloud environment. You will play a vital role in ensuring seamless integration, security, and optimization of Office 365 applications and services. Responsibilities include implementing security measures and collaborating cross-functionally to enhance network efficiency and reliability. Candidates must possess a proven track record in Azure cloud administration, a profound grasp of IDP Management, and hands-on experience with Exchange Online. Your expertise will be instrumental in maintaining high standards of network and endpoint services, ensuring a secure digital environment for our organization. We are looking for someone who is: Analytical: Demonstrates strong problem-solving skills for swift resolutions Proactive: Takes initiative to enhance IT operations Resilient: Maintains composure when facing challenges or delays Collaborative: Openly and effectively collaborates with the team Flexible: Adapts adeptly to changing tech landscapes Precise: Meticulously attends to system details Dedicated: Commits to ensuring seamless system performance What you will typically be responsible for: Troubleshooting Technical Issues: Identify and resolve system-related problems promptly Monitoring System Performance: Proactively oversee and optimize IT system performance User Support: Provide technical assistance to users, ensuring smooth operations Maintaining Data Security: Enforce security protocols to safeguard sensitive information Backup Management: Regularly perform data backups and ensure recovery readiness Collaborating on Projects: Contribute technical insights to cross-functional IT projects Administering Hardware Components: Installation, upgrades, troubleshooting, maintenance, and vendor coordination Documenting: Configurations, incidents, and solutions to ensure effective IT management and troubleshooting A few reasons you might love this job: Public Service Impact: You will play a pivotal role in enhancing vital information technology systems and services that directly benefit the community Collaborative Environment: You will work with a supportive team that values knowledge-sharing Skill Growth: You will have opportunities for continuous learning and professional development Critical System Enhancement: You will play a pivotal role in elevating essential IT infrastructure, supporting public services Diverse Tech Landscape: You will confront versatile projects, ensuring an engaging, ever-evolving role A few challenges you might face in this job: Multi-Site Coordination: You will oversee IT systems across multiple locations, ensuring uniformity and efficiency Tech Advancement: You will navigate rapid technology changes to maintain up-to-date systems User Diversity: You will cater to users with varying tech skills and needs, providing effective support Security-Accessibility Balance: You will safeguard public-facing systems while ensuring user-friendly access Emergent Threats: You will need to stay vigilant against evolving cybersecurity threats and adapt defenses accordingly Competencies Required: Adaptability - Responding positively to change & modifying behavior as the situation requires Critical Thinking - Analytically & logically evaluating information, propositions & claims Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data Professional & Technical Expertise - Applying technical subject matter to the job Coaching & Developing Others Supporting others in stretching & expanding their capabilities Customer Focus - Attending to the needs & expectations of customers Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives Oral Communication - Engaging effectively in dialogue Writing - Communicating effectively in writing Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186 The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Bachelor’s degree from an accredited college or university with a major in computer science, information processing or a closely related field. Experience: Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties. Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of fouryears. Desirable Qualifications: Proficiency in patch management tools like Tanium, System Center Configuration Manager, or other related solutions Proficiency in virtualization technologies like VMware or Hyper-V for efficient resource utilization Expertise in data backup, disaster recovery planning, and execution Knowledge of security frameworks such as NIST, ISO 27001, or CIS to ensure comprehensive security measures Knowledge of Python, PowerShell, or similar languages Proficiency in AWS, Azure, or other cloud technologies Microsoft Certified: Azure Administrator, AWS Certified Cloud Practitioner, Tanium Certified Operator, Tanium Certified Administrator, or related vendor-specific certifications Selection Process 1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. The assessment will measure candidates' competencies that may include but are not limited to : adaptability, critical thinking, professional and technical expertise, analyzing and interpreting data, and customer focus. C andidates must receive a score of at least 70%, which may be an adjusted score, in order to be ranked on the employment list. (Weighted 100%) TENTATIVE DATES Online Multiple-Choice Test : 9/18/24-9/24/24 If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam. If more than six (6) months has passed you will need to retake the exam. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Alex Johnson at Alex.Johnson@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 9/9/2024 11:59 PM Pacific
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 533084; 10/17/2023 SYSTEMS MANAGEMENT ADMINISTRATOR ITC-Expert Information Technology Services Salary Range: $6,686 - $12,947/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : The Imaging and Data Processing Unit is an organizational unit with a mission to provide imaging and data processing services associated with supporting student success through digital transformation initiatives aligned with the mission, vision, and values of California State University, Los Angeles. Under the general direction of the Associate Director of Technology and Support Operations, the Document and Systems Administrator provides assistance of project management, strategic direction, analysis, technical support, and consultation to the managers and staff across the university that utilize the document management systems (e.g., OnBase, ImageNow, etc.), electronic signature and document workflow platforms (e.g., DocuSign, Adobe Sign, etc.) and other applicable systems. The individual collaborates directly with the Director of Technology and Support Operations to facilitate the coordination of initiatives aimed at advancing electronic processes and ensuring continuous improvement; develops workflow-enabled forms; provides day-to-day application administration, troubleshooting, and training; works with the Applications Development team in Information Technology Services to assist in development and support for a wide variety of projects that will utilize the OnBase, DocuSign, Microsoft Forms, and other workflow-enabled form applications; provides assistance of technical support to improve business functions for specific campus areas. Assists in administering and ensuring continuous operation and stability of the OnBase and the Imaging systems; creates and/or implements enhancements to workflow-enabled forms, scanning, interfaces, and users; is actively engaged with Hyland, DocuSign, and other applicable systems to understand new features and participate in user groups to stay current with best practices; monitors application and system health, performance, and capacity; and creates and maintains procedures and other documentation related to OnBase. Responsibilities also include developing, maintaining, and updating technical procedures and end-user guides, as well as managing project tracking, purchasing, planning, and expense records for management meetings. Required Qualifications & Experience : A bachelor's degree from an accredited four year college or university in computer science, information systems, educational technology, communications, or related fields. Five years of advancing experience in providing support for and managing technical equipment and systems. The incumbent must have experience in project implementation and project management; and experience in Microsoft Active Directory administration. The incumbent must have thorough knowledge of programming and testing methods and techniques for software applications using SQL, HTML, HTML Forms, Java Script, and OnBase; specific industry standard applications programming language and systems analysis techniques and generally accepted documentation methods; PC/MAC-based web browsers and related tools; general analytical methods, techniques, and troubleshooting, as well as specific detailed knowledge and experience with various document management systems and other system functions; proficiently handled administrative tasks, including the effective administration of OnBase and the creation of workflow-enabled forms; networks, data communication, multimedia systems, and security; and proficiency in Microsoft Office 365, including Word, Excel, Access, Project, Visio, and Outlook OWA. The incumbent must understand functional and procedural requirements; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with others. The incumbent must have good communication skills as they are needed for meetings and other discussions with end users to gather and synthesize requirements. The incumbent should demonstrate the ability to plan, organize, and execute projects related to systems infrastructure and general product environment upgrades; and produce clear and effective documentation to support product management, document hardware and software standards, and apply those standards when working with vendors to implement changes that will impact the campus community. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Provide user training and prepare programming and user documentation. Closing Date : Review of applications will begin on October 31, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Job No: 533084; 10/17/2023 SYSTEMS MANAGEMENT ADMINISTRATOR ITC-Expert Information Technology Services Salary Range: $6,686 - $12,947/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : The Imaging and Data Processing Unit is an organizational unit with a mission to provide imaging and data processing services associated with supporting student success through digital transformation initiatives aligned with the mission, vision, and values of California State University, Los Angeles. Under the general direction of the Associate Director of Technology and Support Operations, the Document and Systems Administrator provides assistance of project management, strategic direction, analysis, technical support, and consultation to the managers and staff across the university that utilize the document management systems (e.g., OnBase, ImageNow, etc.), electronic signature and document workflow platforms (e.g., DocuSign, Adobe Sign, etc.) and other applicable systems. The individual collaborates directly with the Director of Technology and Support Operations to facilitate the coordination of initiatives aimed at advancing electronic processes and ensuring continuous improvement; develops workflow-enabled forms; provides day-to-day application administration, troubleshooting, and training; works with the Applications Development team in Information Technology Services to assist in development and support for a wide variety of projects that will utilize the OnBase, DocuSign, Microsoft Forms, and other workflow-enabled form applications; provides assistance of technical support to improve business functions for specific campus areas. Assists in administering and ensuring continuous operation and stability of the OnBase and the Imaging systems; creates and/or implements enhancements to workflow-enabled forms, scanning, interfaces, and users; is actively engaged with Hyland, DocuSign, and other applicable systems to understand new features and participate in user groups to stay current with best practices; monitors application and system health, performance, and capacity; and creates and maintains procedures and other documentation related to OnBase. Responsibilities also include developing, maintaining, and updating technical procedures and end-user guides, as well as managing project tracking, purchasing, planning, and expense records for management meetings. Required Qualifications & Experience : A bachelor's degree from an accredited four year college or university in computer science, information systems, educational technology, communications, or related fields. Five years of advancing experience in providing support for and managing technical equipment and systems. The incumbent must have experience in project implementation and project management; and experience in Microsoft Active Directory administration. The incumbent must have thorough knowledge of programming and testing methods and techniques for software applications using SQL, HTML, HTML Forms, Java Script, and OnBase; specific industry standard applications programming language and systems analysis techniques and generally accepted documentation methods; PC/MAC-based web browsers and related tools; general analytical methods, techniques, and troubleshooting, as well as specific detailed knowledge and experience with various document management systems and other system functions; proficiently handled administrative tasks, including the effective administration of OnBase and the creation of workflow-enabled forms; networks, data communication, multimedia systems, and security; and proficiency in Microsoft Office 365, including Word, Excel, Access, Project, Visio, and Outlook OWA. The incumbent must understand functional and procedural requirements; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate solutions to management, technical staff, and users; communicate effectively both orally and in writing; establish and maintain effective working relationships with others. The incumbent must have good communication skills as they are needed for meetings and other discussions with end users to gather and synthesize requirements. The incumbent should demonstrate the ability to plan, organize, and execute projects related to systems infrastructure and general product environment upgrades; and produce clear and effective documentation to support product management, document hardware and software standards, and apply those standards when working with vendors to implement changes that will impact the campus community. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Provide user training and prepare programming and user documentation. Closing Date : Review of applications will begin on October 31, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Oct 17 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County District Attorney's Office is seeking qualified candidates to apply for the Data Base Administrator I/II position. Candidates must be able to perform data base development, implementation, maintenance support and related staff training of a routine to complex nature in support of County administrative and business services for centralized and distributed network database applications. Candidates must have strong MS SQL database administration, performance tuning, disaster recovery and database security skills. Additionally, candidates must be proficient in performing ETL operations utilizing SSIS, as well as in the creation of SSRS reports. MS SQL Azure skills and data base design skills are desirable. Data Base Administrator I: $32.74 - $50.81 Hourly Data Base Administrator II: $35.38 - $54.88 Hourly The Data Base Administrator I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Data Base Administrator II. THE SALARY FOR THIS RECRUITMENT HAS BEEN CHANGED AND IS NOW REFLECTED IN THE JOB ANNOUNCEMENT. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Employment is contingent upon the results of a background investigation, which may include both a pre-and post-offer background check for positions within the District Attorney’s Office. MINIMUM REQUIREMENTS Education and Experience: Data Base Administrator I - Equivalent to a Bachelor's Degree in Computer Science, Management Information Systems, or a closely related field AND two (2) years of full-time systems analysis and/or applications programming experience, preferably in a large-scale computer system environment. Data Base Administrator II - In addition to the above: Minimum of one (1) year of full-time professional level experience in complex data base definition and installation in a large-scale computer system environment. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, prepares, defines, structures, develops and implements data base systems. Defines and implements interfaces to insure that various applications and user-installed or vendor-developed systems interact with the required data base systems. Tests, troubleshoots, refines and documents systems; applies quality assurance and security standards to ensure against the loss of data and a minimal interruption of usage in the event of equipment failure. Plans and develops test data to validate new or modified data base applications; monitors system performance by the use of appropriate utilities, online capabilities and batch reports. Confers with programmer/analyst and customer staff to define functional requirements, perform data modeling and implement final products; resolves errors and interface problems and ensures integrated systems in accordance with development standards. Writes program documentation and user procedures and instructions and assists user departments and staff in implementing new or modified data base applications; tracks and evaluates project and systems progress. Confers with customer staff regarding assigned functional program areas; serves on a variety of committees, project teams and task forces and provides "help desk" support, as assigned. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and data base applications and systems. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a County motor vehicle or be able to arrange for appropriate transportation between various work sites. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Jul 14, 2024
Full Time
ABOUT THE POSITION The Clark County District Attorney's Office is seeking qualified candidates to apply for the Data Base Administrator I/II position. Candidates must be able to perform data base development, implementation, maintenance support and related staff training of a routine to complex nature in support of County administrative and business services for centralized and distributed network database applications. Candidates must have strong MS SQL database administration, performance tuning, disaster recovery and database security skills. Additionally, candidates must be proficient in performing ETL operations utilizing SSIS, as well as in the creation of SSRS reports. MS SQL Azure skills and data base design skills are desirable. Data Base Administrator I: $32.74 - $50.81 Hourly Data Base Administrator II: $35.38 - $54.88 Hourly The Data Base Administrator I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Data Base Administrator II. THE SALARY FOR THIS RECRUITMENT HAS BEEN CHANGED AND IS NOW REFLECTED IN THE JOB ANNOUNCEMENT. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Employment is contingent upon the results of a background investigation, which may include both a pre-and post-offer background check for positions within the District Attorney’s Office. MINIMUM REQUIREMENTS Education and Experience: Data Base Administrator I - Equivalent to a Bachelor's Degree in Computer Science, Management Information Systems, or a closely related field AND two (2) years of full-time systems analysis and/or applications programming experience, preferably in a large-scale computer system environment. Data Base Administrator II - In addition to the above: Minimum of one (1) year of full-time professional level experience in complex data base definition and installation in a large-scale computer system environment. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Plans, prepares, defines, structures, develops and implements data base systems. Defines and implements interfaces to insure that various applications and user-installed or vendor-developed systems interact with the required data base systems. Tests, troubleshoots, refines and documents systems; applies quality assurance and security standards to ensure against the loss of data and a minimal interruption of usage in the event of equipment failure. Plans and develops test data to validate new or modified data base applications; monitors system performance by the use of appropriate utilities, online capabilities and batch reports. Confers with programmer/analyst and customer staff to define functional requirements, perform data modeling and implement final products; resolves errors and interface problems and ensures integrated systems in accordance with development standards. Writes program documentation and user procedures and instructions and assists user departments and staff in implementing new or modified data base applications; tracks and evaluates project and systems progress. Confers with customer staff regarding assigned functional program areas; serves on a variety of committees, project teams and task forces and provides "help desk" support, as assigned. Maintains records and prepares periodic and special reports of work performed. Maintains current knowledge of technology and data base applications and systems. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Uses standard office equipment in the course of the work; may drive a County motor vehicle or be able to arrange for appropriate transportation between various work sites. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for an extended period of time, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING PERIOD: 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 pm (PT)- ONLINE FILING ONLY EXAM NUMBER: T9087K TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience letter (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Children Services Administrator III or Division Chief, CFS and are responsible for directing and administrative support services, or developing specialized programs related to Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+) Programs. Incumbents must exercise refined analytical skills, effective written and oral communication skills and a thorough working knowledge of the regulations, policies and procedures related to children services programs or the administrative support functions they are responsible for. In addition, certain positions must exercise the principles of supervision. Essential Job Functions Conducts special assignments and/or inquiries of Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+) programs within DCFS or in collaboration with other county departments. Directs and provides feedback, guidance and specialized expertise on implementing policy, procedures, and practices. Oversees a section by planning, organizing, and directing the office work activities in accordance with federal and state laws, regulations and department policies and procedures. Supervises subordinate staff by performing a full range of supervisory tasks, such as, advising, motivating, training, supporting, coaching, mentoring, and disciplining employees. Oversees the operating budget of LGBTQ+ programs by evaluating office needs, preparing budget requests, and reviewing budget reports in accordance with federal and state regulations, County code, and fiscal manuals governing budget administration. Executes the administration of more complex contracts (LGBTQ+ and Housing Placement Services) and memoranda of understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Oversees the evaluation and improvement of a section's operations by planning, organizing, and coordinating the collection of pertinent data. Oversees the completion of highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, and Board of Supervisor representatives, community advocates etc.) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists management by advising staff and representatives from private/public entities on issues or inquires. Oversees studies by planning, organizing, conducting LGBTQ+ programs evaluation, and coordinating the gathering, analysis, oral and written presentation of information and monitoring the studies to develop an effective solution or recommendation to determine the feasibility of a program. Represents the department and office/section in such areas as committees, meetings, conferences, media, or service planning areas by serving as the liaison with other County departments, federal and state agencies, or private/public agencies. Prepares various documents of a highly sensitive or complex nature by using the latest technology and appropriate software programs. Collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, development of community resources/workshops, etc. and ensures the proper implementation of public social services programs, are consistent with the County strategic plan and in accordance with federal and state laws, regulations and department policies and procedures. Requirements SELECTION/SPECIALTY REQUIREMENTS: OPTION I: Three (3) years of experience at the level of Children Services Administrator I* assisting in analyzing, developing and implementing complex administrative and programmatic assignments related to Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) programs. A Bachelor's degree** from an accredited college in Social Work, Social Welfare, Psychology, Child Development or a related human services field*** may be substituted for one year of experience. OPTION II: Three (3) years of experience at the level of Administrative Services Manager II****, developing specialized programs related to LGBTQ+. A Bachelor's degree** from an accredited college in social work, social welfare, psychology, child development or a related human services field*** may be substituted for one year of experience. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENTS INFORMATION: * In County service, Children Services Administrator I a ssists in the development or administration of a specialized programs. ** To receive credit for any degree, such as bachelor's degree or certificate(s) you must include a legible copy of the official diploma, official transcripts at the time of filing or within fifteen (15) calendar days from the date of filing application. If you are unable to attach the required documents, you may email them to DCFSExams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Make sure you indicate your name, the exam name, and the exam number. ***Acceptable human services related fields are Psychology; Sociology; Child Development; Social Work; Behavioral Science; Human Development; Early Childhood Development; Clinical Psychology; Counseling, Family and Child Development; Family Studies; Marriage and Family Therapy; Marriage, Family and Child Counseling. **** Experience at the level of Administrative Services Manager II is defined as: Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I : A Writing Assessment weighted 20% assessing English Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHEIVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II : A virtual Structured Interview weighted 80% assessing: Technical Knowledge; Management and Leadership; Critical Thinking and Problem Solving; Public Relations and Interpersonal Skills; Data Analysis and Decision Making; Cultural Sensitivity, Ethics and Integrity; Stress Tolerance; Oral Communication. APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register and will appear in the order of their score group for a period of (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024 before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. In addition, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/6/2024 5:00 PM Pacific
Aug 24, 2024
Full Time
Position/Program Information FILING PERIOD: 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 pm (PT)- ONLINE FILING ONLY EXAM NUMBER: T9087K TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience letter (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class report to a Children Services Administrator III or Division Chief, CFS and are responsible for directing and administrative support services, or developing specialized programs related to Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+) Programs. Incumbents must exercise refined analytical skills, effective written and oral communication skills and a thorough working knowledge of the regulations, policies and procedures related to children services programs or the administrative support functions they are responsible for. In addition, certain positions must exercise the principles of supervision. Essential Job Functions Conducts special assignments and/or inquiries of Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+) programs within DCFS or in collaboration with other county departments. Directs and provides feedback, guidance and specialized expertise on implementing policy, procedures, and practices. Oversees a section by planning, organizing, and directing the office work activities in accordance with federal and state laws, regulations and department policies and procedures. Supervises subordinate staff by performing a full range of supervisory tasks, such as, advising, motivating, training, supporting, coaching, mentoring, and disciplining employees. Oversees the operating budget of LGBTQ+ programs by evaluating office needs, preparing budget requests, and reviewing budget reports in accordance with federal and state regulations, County code, and fiscal manuals governing budget administration. Executes the administration of more complex contracts (LGBTQ+ and Housing Placement Services) and memoranda of understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Oversees the evaluation and improvement of a section's operations by planning, organizing, and coordinating the collection of pertinent data. Oversees the completion of highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, and Board of Supervisor representatives, community advocates etc.) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists management by advising staff and representatives from private/public entities on issues or inquires. Oversees studies by planning, organizing, conducting LGBTQ+ programs evaluation, and coordinating the gathering, analysis, oral and written presentation of information and monitoring the studies to develop an effective solution or recommendation to determine the feasibility of a program. Represents the department and office/section in such areas as committees, meetings, conferences, media, or service planning areas by serving as the liaison with other County departments, federal and state agencies, or private/public agencies. Prepares various documents of a highly sensitive or complex nature by using the latest technology and appropriate software programs. Collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, development of community resources/workshops, etc. and ensures the proper implementation of public social services programs, are consistent with the County strategic plan and in accordance with federal and state laws, regulations and department policies and procedures. Requirements SELECTION/SPECIALTY REQUIREMENTS: OPTION I: Three (3) years of experience at the level of Children Services Administrator I* assisting in analyzing, developing and implementing complex administrative and programmatic assignments related to Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) programs. A Bachelor's degree** from an accredited college in Social Work, Social Welfare, Psychology, Child Development or a related human services field*** may be substituted for one year of experience. OPTION II: Three (3) years of experience at the level of Administrative Services Manager II****, developing specialized programs related to LGBTQ+. A Bachelor's degree** from an accredited college in social work, social welfare, psychology, child development or a related human services field*** may be substituted for one year of experience. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENTS INFORMATION: * In County service, Children Services Administrator I a ssists in the development or administration of a specialized programs. ** To receive credit for any degree, such as bachelor's degree or certificate(s) you must include a legible copy of the official diploma, official transcripts at the time of filing or within fifteen (15) calendar days from the date of filing application. If you are unable to attach the required documents, you may email them to DCFSExams@dcfs.lacounty.gov within fifteen (15) calendar days of filing. Make sure you indicate your name, the exam name, and the exam number. ***Acceptable human services related fields are Psychology; Sociology; Child Development; Social Work; Behavioral Science; Human Development; Early Childhood Development; Clinical Psychology; Counseling, Family and Child Development; Family Studies; Marriage and Family Therapy; Marriage, Family and Child Counseling. **** Experience at the level of Administrative Services Manager II is defined as: Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I : A Writing Assessment weighted 20% assessing English Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHEIVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II : A virtual Structured Interview weighted 80% assessing: Technical Knowledge; Management and Leadership; Critical Thinking and Problem Solving; Public Relations and Interpersonal Skills; Data Analysis and Decision Making; Cultural Sensitivity, Ethics and Integrity; Stress Tolerance; Oral Communication. APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register and will appear in the order of their score group for a period of (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications by mail or in person will not be accepted. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024 before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, laptop computers and portable WIFI are available for loan from various public libraries throughout Los Angeles County. In addition, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/6/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Opportunity EXAM NUMBER Y8073J FILING DATES: July 19, 2024, at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists in the administration of one of the smaller County hospitals in the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Leads the hospital's strategy to develop and implement EDIA initiatives, apply an equity lens to clinical operations, recruitment/hiring, professional development and training, and create a culture of collaboration to meet the organization's EDIA goals. Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Three (3) years of highly responsible administrative* or staff** experience: Two (2) years of which must have been at the level of Assistant Hospital Administrator II***, Staff Analyst, Health****, Supervising Administrative Assistant III***** or higher One year of the two years included experience in analyzing, evaluating, recommending and/or implementing program improvement initiatives in the areas of equity, inclusion, diversity, anti-racism, workforce, or community engagement. A Master's degree in Hospital Administration or a Master's degree in Business Administration from an accredited graduate school will be accepted for one year of the non-specialized experience. In order to receive credit for the Master’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email it to ORamirez@dhs.lacounty.gov within 7 calendar days from filing online. PHYSICAL CLASS II - Light:This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications: Graduation from an accredited college or university with a Master’s degree or higher in Public Policy, Social Science, Education, Public Administration, Hospital Administration, Business Administration, Ethnic Studies, Human Services, Political Science, Law, or a closely related field, if not used to meet the Specialty Requirements. In order to receive credit for the Master’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email it to ORamirez@dhs.lacounty.gov within 7 calendar days from filing online. Highly responsible administrative* or staff**experience beyond the specialty requirements at the level of Assistant Hospital Administrator II***, Staff Analyst, Health****, Supervising Administrative Assistant III***** or higher , analyzing, evaluating, recommending and/or implementing program improvement initiatives in the areas of equity, inclusion, diversity, anti-racism, workforce, or community engagement. SPECIAL REQUIREMENT INFORMATION: *Highly responsible administrative experience in the County of Los Angles is defined as: performs work in an administrative branch of an organizational unit. Work includes responsibility for the development of procedures and participation in policy formulation, analyzing and making recommendations for the solution of problems of an organization, budget, personnel, information services, programs, facilities planning, materials management, and/or general management. **Highly responsible staff capacity in the County of Los Angeles is defined as : staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter expert. *** Experience at the level of Assistant Hospital Administrator II in the County of Los Angeles is defined as : Assists in the administration of a hospital by managing and coordinating the supporting services for the patient care programs for 2 or more departments/units of a hospital. ****Experience at the level of Staff Analyst, Health in the County of Los Angeles is defined as: Researches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact. *****Experience at the level of Supervising Administrative Assistant III in the County of Los Angeles is defined as: Plans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a large department with 1000 or more employees having very complex programs. Out-Of-Class Experience: Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff’s review of applicants' qualifications. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Oramirez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection/Specialty Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) : The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT : Oscar Ramirez, Exam Analyst Telephone Number: (213) 288-7000 ORamirez@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 TELETYPE PHONE: (800) 899-4099 For detailed information, please click here
Jul 19, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Opportunity EXAM NUMBER Y8073J FILING DATES: July 19, 2024, at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. ABOUT THE LOS ANGELES COUNTY: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists in the administration of one of the smaller County hospitals in the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Leads the hospital's strategy to develop and implement EDIA initiatives, apply an equity lens to clinical operations, recruitment/hiring, professional development and training, and create a culture of collaboration to meet the organization's EDIA goals. Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Three (3) years of highly responsible administrative* or staff** experience: Two (2) years of which must have been at the level of Assistant Hospital Administrator II***, Staff Analyst, Health****, Supervising Administrative Assistant III***** or higher One year of the two years included experience in analyzing, evaluating, recommending and/or implementing program improvement initiatives in the areas of equity, inclusion, diversity, anti-racism, workforce, or community engagement. A Master's degree in Hospital Administration or a Master's degree in Business Administration from an accredited graduate school will be accepted for one year of the non-specialized experience. In order to receive credit for the Master’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email it to ORamirez@dhs.lacounty.gov within 7 calendar days from filing online. PHYSICAL CLASS II - Light:This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualifications: Graduation from an accredited college or university with a Master’s degree or higher in Public Policy, Social Science, Education, Public Administration, Hospital Administration, Business Administration, Ethnic Studies, Human Services, Political Science, Law, or a closely related field, if not used to meet the Specialty Requirements. In order to receive credit for the Master’s degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email it to ORamirez@dhs.lacounty.gov within 7 calendar days from filing online. Highly responsible administrative* or staff**experience beyond the specialty requirements at the level of Assistant Hospital Administrator II***, Staff Analyst, Health****, Supervising Administrative Assistant III***** or higher , analyzing, evaluating, recommending and/or implementing program improvement initiatives in the areas of equity, inclusion, diversity, anti-racism, workforce, or community engagement. SPECIAL REQUIREMENT INFORMATION: *Highly responsible administrative experience in the County of Los Angles is defined as: performs work in an administrative branch of an organizational unit. Work includes responsibility for the development of procedures and participation in policy formulation, analyzing and making recommendations for the solution of problems of an organization, budget, personnel, information services, programs, facilities planning, materials management, and/or general management. **Highly responsible staff capacity in the County of Los Angeles is defined as : staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter expert. *** Experience at the level of Assistant Hospital Administrator II in the County of Los Angeles is defined as : Assists in the administration of a hospital by managing and coordinating the supporting services for the patient care programs for 2 or more departments/units of a hospital. ****Experience at the level of Staff Analyst, Health in the County of Los Angeles is defined as: Researches, analyzes, and makes recommendations regarding the use and deployment of resources and the implementation and refinement of operations and programs having department-wide impact. *****Experience at the level of Supervising Administrative Assistant III in the County of Los Angeles is defined as: Plans and supervises the work of staff engaged in analyzing and making recommendations for the solution of problems of organization, budget, systems and procedures, program, facilities acquisition, general management and personnel in a large department with 1000 or more employees having very complex programs. Out-Of-Class Experience: Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff’s review of applicants' qualifications. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE ADDED TO THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION : VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Oramirez@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection/Specialty Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) : The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT : Oscar Ramirez, Exam Analyst Telephone Number: (213) 288-7000 ORamirez@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 TELETYPE PHONE: (800) 899-4099 For detailed information, please click here
Irvine Ranch Water District, CA
Irvine, California, United States
General Description Irvine Ranch Water District is currently accepting applications for a Senior Automation System Administrator in our Automation Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Monday, August 26, 2024. Qualified candidates are encouraged to submit applications early. Candidates who submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position The Senior Automation System Administrator plays a crucial role in overseeing Automation projects, system integration, lifecycle management, architectural design, and standards development. This multifaceted position entails leading system integrators and contractors, as well as supervising Automation Programmers. Additionally, it involves coordinating with stakeholders across various departments to execute projects to maintain and enhance the Automation Infrastructure. Key responsibilities include developing project proposals, managing contractors, coordinating system changes with Operations, and integrating business, technical, process, and compliance requirements into Automation Systems to improve efficiency, security, and reliability. Summary of Duties Leading Automation Programmers: Lead, supervise, train, develop and oversee Automation Programmers, providing guidance, assigning work, and oversee the day-to-day performance of employees to ensure high performance and customer-service oriented work environment. Integration of Business, Technical, Process, and Compliance Requirements: Collaborate with stakeholders to understand business objectives, technical constraints, process, and compliance requirements. Incorporate these considerations into project development and specifications for the Automation Systems. Lifecycle Management: Oversee the entire lifecycle, replacement, and upgrade of software and hardware of Automation Infrastructure, from conceptualization, design, development, installation, deployment, witness testing, commissioning, startup, training, operating, maintenance, and patching to decommissioning. Incorporate elements from ISA112 SCADA System Lifecycle. Lifecycle Roadmap: Initiate and manage capital replacement projects for aging or obsolete automation technology and infrastructure, prioritizing projects based on lifecycle assessment and business needs. Collaborate with Engineering, Operations, Maintenance Departments, and stakeholders on capital projects, ensuring alignment with organizational long-term goals and objectives. Project Management: Develop project proposals encompassing cost estimates, scope of work, deliverables, timelines, and resource requirements. Present proposals to management for approval and act as a Project Manager to oversee the execution of approved projects. Managing System Integrators and Contractors: Assume responsibility for overseeing system integrators and contractors throughout all phases, from selection and onboarding to execution and project completion. Provide technical training on automation standards, procedures, requirements, and guidelines to staff, system integrators, and contractors . Ensure system integrators and contractors have sufficient competence and training before granting work authorization in the production environment. Coordinate with Operations to obtain authorization to proceed with any changes that may impact the availability of the Automation System. For projects executed by the Engineering Department, provide technical support and coordinate closely between the Engineering team and system integrators to ensure alignment with the schedule and project requirements throughout various phases of the project. Architectural Design and Standards Development: Continuously assess and enhance standards and specifications to align with evolving business, process, compliance, technical, and cybersecurity requirements to ensure that the Automation Infrastructure remains up to date with industry standards and best practices. Lead Automation Programmers in implementing the most recent industry standards and best practices to formulate the SCADA Master plan and long-term strategic plan, encompassing system architecture, control narratives, operational philosophy, programming standards, graphical user interface standards, procedures, and guidelines for SCADA, PLC, and communication systems. Security and Compliance: Collaborate with Cybersecurity Analyst to evaluate and implement robust security measures and protocols to safeguard Automation systems against cyber threats and ensure compliance with relevant regulations and standards. Optimization Strategies: Develop and implement optimization strategies to enhance the efficiency, reliability, and performance of the Automation System. Utilize data analysis techniques to identify areas for improvement and lead Automation Programmers to implement targeted solutions to optimize control processes. Root Cause Analysis: Conduct root cause analysis for system failures or performance issues. Collaborate with relevant stakeholders to determine the underlying causes and develop strategies to prevent recurrence. Success Criteria and Performance Metrics: Define success criteria and key performance indicators (KPIs) for projects, ensuring alignment with organizational goals and objectives. Establish metrics to measure project success, such as project delivery timelines, budget adherence, system uptime, and user satisfaction. Regularly monitor and evaluate project performance against established metrics, identifying areas for improvement and implementing corrective actions as necessary. Continuous Improvement: Stay abreast of emerging technologies, trends, and best practices in SCADA systems and automation lifecycle management. Identify opportunities for process improvements and efficiency gains. Additional Requirements: After-hours accessibility will be required as needed to meet District needs. Perform other duties and responsibilities as assigned. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in engineering, computer science, automation control system integration, or a related field. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Minimum of five (5) years of experience with Automation/SCADA systems and a minimum of two (2) years of supervisory experience, preferably in the water and wastewater industry required. Proficiency in SCADA software platforms such as Wonderware or Ignition. Proficiency in Schneider Modicon PLC and its associated software, including ProWORX NxT, Schneider Electric Control Expert (formerly Unity Pro), and Concept. Strong understanding of automation systems, PLCs, RTUs, HMIs, and communication protocols (e.g., Modbus). Solid knowledge of cybersecurity principles and practices, especially as related to SCADA systems. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication, collaboration, and leadership skills. License/Certifications: A valid California driver's license is required. Relevant certifications: ISA Certified Automation Professional, CompTIA Security+, Project Management Professional (PMP) are a plus. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Proficient with the use of MS Office Suite (Word, Excel, PowerPoint). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good judgment in performing influence functions such as supervising, managing, leading, teaching and directing assigned staff. Ability to use good judgment in decision making with customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Occasionally required to lift up to 50 lbs. Environmental Adaptability Ability to work in an environment that may expose employees to toxic or other materials in the field. Exposure to elements of the weather and animals. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
Aug 09, 2024
Full Time
General Description Irvine Ranch Water District is currently accepting applications for a Senior Automation System Administrator in our Automation Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Monday, August 26, 2024. Qualified candidates are encouraged to submit applications early. Candidates who submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position The Senior Automation System Administrator plays a crucial role in overseeing Automation projects, system integration, lifecycle management, architectural design, and standards development. This multifaceted position entails leading system integrators and contractors, as well as supervising Automation Programmers. Additionally, it involves coordinating with stakeholders across various departments to execute projects to maintain and enhance the Automation Infrastructure. Key responsibilities include developing project proposals, managing contractors, coordinating system changes with Operations, and integrating business, technical, process, and compliance requirements into Automation Systems to improve efficiency, security, and reliability. Summary of Duties Leading Automation Programmers: Lead, supervise, train, develop and oversee Automation Programmers, providing guidance, assigning work, and oversee the day-to-day performance of employees to ensure high performance and customer-service oriented work environment. Integration of Business, Technical, Process, and Compliance Requirements: Collaborate with stakeholders to understand business objectives, technical constraints, process, and compliance requirements. Incorporate these considerations into project development and specifications for the Automation Systems. Lifecycle Management: Oversee the entire lifecycle, replacement, and upgrade of software and hardware of Automation Infrastructure, from conceptualization, design, development, installation, deployment, witness testing, commissioning, startup, training, operating, maintenance, and patching to decommissioning. Incorporate elements from ISA112 SCADA System Lifecycle. Lifecycle Roadmap: Initiate and manage capital replacement projects for aging or obsolete automation technology and infrastructure, prioritizing projects based on lifecycle assessment and business needs. Collaborate with Engineering, Operations, Maintenance Departments, and stakeholders on capital projects, ensuring alignment with organizational long-term goals and objectives. Project Management: Develop project proposals encompassing cost estimates, scope of work, deliverables, timelines, and resource requirements. Present proposals to management for approval and act as a Project Manager to oversee the execution of approved projects. Managing System Integrators and Contractors: Assume responsibility for overseeing system integrators and contractors throughout all phases, from selection and onboarding to execution and project completion. Provide technical training on automation standards, procedures, requirements, and guidelines to staff, system integrators, and contractors . Ensure system integrators and contractors have sufficient competence and training before granting work authorization in the production environment. Coordinate with Operations to obtain authorization to proceed with any changes that may impact the availability of the Automation System. For projects executed by the Engineering Department, provide technical support and coordinate closely between the Engineering team and system integrators to ensure alignment with the schedule and project requirements throughout various phases of the project. Architectural Design and Standards Development: Continuously assess and enhance standards and specifications to align with evolving business, process, compliance, technical, and cybersecurity requirements to ensure that the Automation Infrastructure remains up to date with industry standards and best practices. Lead Automation Programmers in implementing the most recent industry standards and best practices to formulate the SCADA Master plan and long-term strategic plan, encompassing system architecture, control narratives, operational philosophy, programming standards, graphical user interface standards, procedures, and guidelines for SCADA, PLC, and communication systems. Security and Compliance: Collaborate with Cybersecurity Analyst to evaluate and implement robust security measures and protocols to safeguard Automation systems against cyber threats and ensure compliance with relevant regulations and standards. Optimization Strategies: Develop and implement optimization strategies to enhance the efficiency, reliability, and performance of the Automation System. Utilize data analysis techniques to identify areas for improvement and lead Automation Programmers to implement targeted solutions to optimize control processes. Root Cause Analysis: Conduct root cause analysis for system failures or performance issues. Collaborate with relevant stakeholders to determine the underlying causes and develop strategies to prevent recurrence. Success Criteria and Performance Metrics: Define success criteria and key performance indicators (KPIs) for projects, ensuring alignment with organizational goals and objectives. Establish metrics to measure project success, such as project delivery timelines, budget adherence, system uptime, and user satisfaction. Regularly monitor and evaluate project performance against established metrics, identifying areas for improvement and implementing corrective actions as necessary. Continuous Improvement: Stay abreast of emerging technologies, trends, and best practices in SCADA systems and automation lifecycle management. Identify opportunities for process improvements and efficiency gains. Additional Requirements: After-hours accessibility will be required as needed to meet District needs. Perform other duties and responsibilities as assigned. Qualifications Education: A combination of education and experience equivalent to a bachelor’s degree in engineering, computer science, automation control system integration, or a related field. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Minimum of five (5) years of experience with Automation/SCADA systems and a minimum of two (2) years of supervisory experience, preferably in the water and wastewater industry required. Proficiency in SCADA software platforms such as Wonderware or Ignition. Proficiency in Schneider Modicon PLC and its associated software, including ProWORX NxT, Schneider Electric Control Expert (formerly Unity Pro), and Concept. Strong understanding of automation systems, PLCs, RTUs, HMIs, and communication protocols (e.g., Modbus). Solid knowledge of cybersecurity principles and practices, especially as related to SCADA systems. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication, collaboration, and leadership skills. License/Certifications: A valid California driver's license is required. Relevant certifications: ISA Certified Automation Professional, CompTIA Security+, Project Management Professional (PMP) are a plus. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Proficient with the use of MS Office Suite (Word, Excel, PowerPoint). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good judgment in performing influence functions such as supervising, managing, leading, teaching and directing assigned staff. Ability to use good judgment in decision making with customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Occasionally required to lift up to 50 lbs. Environmental Adaptability Ability to work in an environment that may expose employees to toxic or other materials in the field. Exposure to elements of the weather and animals. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,000 - $6,666 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Division of Information Technology & Institutional Planning (IT&IP) delivers innovative, strategic, and cost-effective technology services in collaboration with the campus community to advance the university's mission. These technology services are recognized as essential resources for furthering the university’s mission. IT&IP provides technology solutions, expert consultation, and leadership, resulting in numerous enhancements to the advancement of learning, knowledge, and the effectiveness of campus support services and business processes for the entire university. The Enterprise Applications department bears the responsibility of providing systems analysis, programming, reporting, technical support, consultation, and testing for the campus's enterprise-wide systems. These systems include PeopleSoft Systems (Campus Solutions, Human Resources, and Financials), the data warehouse reporting system, CRM systems, data integration tools, and other applications. The unit assists in and tracks testing protocols related to patches and upgrades supports the development of dashboards and data integrations, collaborates with departments, users, and subject matter experts to improve functionality and troubleshoot issues, administers user security, monitors technology projects and tasks, and coordinates resources to ensure the timely delivery of services and project completion. DUTIES AND RESPONSIBILITIES CRM Administration: Oversee the configuration, maintenance, and continuous improvement of the CRM system to align with the university's goals and objectives. Administer user accounts, security settings, and access controls, ensuring data integrity and privacy. Collaborate with cross-functional teams to gather CRM requirements and translate them into effective system solutions. Data Analysis and Reporting: Conduct in-depth data analysis to derive insights and trends related to student and academic performance, engagement, and outcomes. Develop and generate regular reports, dashboards, and ad-hoc analyses to support data-driven decision-making across campus departments. Identify opportunities for process improvements and data-driven initiatives. System Enhancements and Integration: Collaborate with IT developers to implement customizations, enhancements, and integrations that extend the CRM system's capabilities. Stay updated on CRM industry best practices and emerging technologies to recommend system upgrades and enhancements. Project Coordination: Assist in the planning, execution, and coordination of CRM-related projects, including system upgrades, migrations, and new feature implementations. Monitor project timelines, allocate resources, and ensure timely delivery of services. Support and Training: Provide technical support and training to end-users, ensuring they can effectively utilize CRM features and functionalities. Serve as a point of contact for troubleshooting and issue resolution, collaborating with IT support teams when necessary. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Knowledge: Higher Education Environment: Understanding of the higher education landscape, including admissions, student services, and academic processes. Data Management: Knowledge of data management principles, FERPA regulations, and data privacy requirements specific to higher education institutions. Student Lifecycle: Familiarity with the student lifecycle, from recruitment and admissions to student success and alumni relations. Skills : CRM Administration: Proficiency in configuring, maintaining, and optimizing CRM systems to support various departments and functions within the university. Data Analysis: Strong analytical skills to interpret student data, identify enrollment trends, and provide data-driven recommendations. Communication: Effective communication skills to collaborate with academic departments, admissions teams, and other stakeholders to gather requirements and provide CRM support. Project Management: Ability to manage CRM-related projects, including system upgrades, integrations, and customizations, while adhering to academic calendars. User Training: Skill in providing training and support to end-users, including faculty and staff, to ensure effective CRM utilization. Problem-Solving: Ability to troubleshoot CRM issues, identify solutions, and implement enhancements that align with higher education goals. Abilities: Student-Centric Focus: Commitment to enhancing the student experience through CRM systems, supporting recruitment efforts, student success initiatives, and alumni engagement. Adaptability: Ability to adapt to the changing needs of higher education institutions, evolving technology, and shifting enrollment dynamics. Collaboration: Strong teamwork and collaboration skills to work with academic departments, enrollment management teams, and other university units. Attention to Detail: Keen attention to detail to ensure data accuracy, compliance with regulations, and the seamless functioning of CRM systems. Strategic Thinking: Ability to think strategically and use CRM data to inform enrollment strategies, retention initiatives, and institutional improvements. Continuous Learning: Willingness to stay current with CRM technologies and higher education trends, seeking professional development opportunities as needed. Preferred Qualifications Experience administering Slate CRM Creativity, initiative, and excitement about the possibilities of CRMs Experience working in a higher-education environment Experience with documenting business processes and evaluating and designing associated technical/automation solutions Experience documenting end-user instructions for completing a given process using an automated application Knowledge and/or experience with CRM solutions Experience with creating flows and scripting systems and applications Experience researching, evaluating, and recommending automated methods to meet business requirements and/or address business problems Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,678 and maximum $11,547 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Jul 31 2024 Pacific Daylight Time Closing Date/Time:
Jul 14, 2024
Type of Appointment : Full-Time, Probationary Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Analyst/ Programmer Anticipated Hiring Amount: $6,000 - $6,666 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Division of Information Technology & Institutional Planning (IT&IP) delivers innovative, strategic, and cost-effective technology services in collaboration with the campus community to advance the university's mission. These technology services are recognized as essential resources for furthering the university’s mission. IT&IP provides technology solutions, expert consultation, and leadership, resulting in numerous enhancements to the advancement of learning, knowledge, and the effectiveness of campus support services and business processes for the entire university. The Enterprise Applications department bears the responsibility of providing systems analysis, programming, reporting, technical support, consultation, and testing for the campus's enterprise-wide systems. These systems include PeopleSoft Systems (Campus Solutions, Human Resources, and Financials), the data warehouse reporting system, CRM systems, data integration tools, and other applications. The unit assists in and tracks testing protocols related to patches and upgrades supports the development of dashboards and data integrations, collaborates with departments, users, and subject matter experts to improve functionality and troubleshoot issues, administers user security, monitors technology projects and tasks, and coordinates resources to ensure the timely delivery of services and project completion. DUTIES AND RESPONSIBILITIES CRM Administration: Oversee the configuration, maintenance, and continuous improvement of the CRM system to align with the university's goals and objectives. Administer user accounts, security settings, and access controls, ensuring data integrity and privacy. Collaborate with cross-functional teams to gather CRM requirements and translate them into effective system solutions. Data Analysis and Reporting: Conduct in-depth data analysis to derive insights and trends related to student and academic performance, engagement, and outcomes. Develop and generate regular reports, dashboards, and ad-hoc analyses to support data-driven decision-making across campus departments. Identify opportunities for process improvements and data-driven initiatives. System Enhancements and Integration: Collaborate with IT developers to implement customizations, enhancements, and integrations that extend the CRM system's capabilities. Stay updated on CRM industry best practices and emerging technologies to recommend system upgrades and enhancements. Project Coordination: Assist in the planning, execution, and coordination of CRM-related projects, including system upgrades, migrations, and new feature implementations. Monitor project timelines, allocate resources, and ensure timely delivery of services. Support and Training: Provide technical support and training to end-users, ensuring they can effectively utilize CRM features and functionalities. Serve as a point of contact for troubleshooting and issue resolution, collaborating with IT support teams when necessary. QUALIFICATIONS To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. This foundation would normally be obtained through a bachelor’s degree, preferably in computer science or business, or equivalent training and applied experience. Foundation knowledge and skills for the Analyst/Programmer, depending on the position assignment, may include working knowledge of a specific industry standard applications programming language and knowledge of standard systems analysis techniques. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Knowledge: Higher Education Environment: Understanding of the higher education landscape, including admissions, student services, and academic processes. Data Management: Knowledge of data management principles, FERPA regulations, and data privacy requirements specific to higher education institutions. Student Lifecycle: Familiarity with the student lifecycle, from recruitment and admissions to student success and alumni relations. Skills : CRM Administration: Proficiency in configuring, maintaining, and optimizing CRM systems to support various departments and functions within the university. Data Analysis: Strong analytical skills to interpret student data, identify enrollment trends, and provide data-driven recommendations. Communication: Effective communication skills to collaborate with academic departments, admissions teams, and other stakeholders to gather requirements and provide CRM support. Project Management: Ability to manage CRM-related projects, including system upgrades, integrations, and customizations, while adhering to academic calendars. User Training: Skill in providing training and support to end-users, including faculty and staff, to ensure effective CRM utilization. Problem-Solving: Ability to troubleshoot CRM issues, identify solutions, and implement enhancements that align with higher education goals. Abilities: Student-Centric Focus: Commitment to enhancing the student experience through CRM systems, supporting recruitment efforts, student success initiatives, and alumni engagement. Adaptability: Ability to adapt to the changing needs of higher education institutions, evolving technology, and shifting enrollment dynamics. Collaboration: Strong teamwork and collaboration skills to work with academic departments, enrollment management teams, and other university units. Attention to Detail: Keen attention to detail to ensure data accuracy, compliance with regulations, and the seamless functioning of CRM systems. Strategic Thinking: Ability to think strategically and use CRM data to inform enrollment strategies, retention initiatives, and institutional improvements. Continuous Learning: Willingness to stay current with CRM technologies and higher education trends, seeking professional development opportunities as needed. Preferred Qualifications Experience administering Slate CRM Creativity, initiative, and excitement about the possibilities of CRMs Experience working in a higher-education environment Experience with documenting business processes and evaluating and designing associated technical/automation solutions Experience documenting end-user instructions for completing a given process using an automated application Knowledge and/or experience with CRM solutions Experience with creating flows and scripting systems and applications Experience researching, evaluating, and recommending automated methods to meet business requirements and/or address business problems Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $4,678 and maximum $11,547 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Jun 17 2024 Pacific Daylight Time Applications close: Jul 31 2024 Pacific Daylight Time Closing Date/Time:
CITY OF OAKLAND, CA
Oakland, California, United States
The Position (Extended Closing Date) The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Finance Department? Do you want to grow and excel within a stable government career? Then this is the job for you! The City of Oakland’s Finance Department is looking to hire an Assistant Revenue & Tax Administrator for the Revenue Administration Unit. The Revenue Administration Unit is responsible for the collection and subsequent audits of all taxes, fees, and other revenue sources within the city. The ideal candidate will have experience planning and developing policies and programs relating to auditing citywide taxes and revenue enforcement, as well as ensuring compliance with Federal, State, and Municipal Code regulations. The ideal candidate will prepare and present various reports on these revenues and fees before city officials and must have supervisory experience. The Assistant Revenue and Tax Administrator is a management level classification with responsibility for assisting in the administration of the Revenue and Tax Management Bureau. This classification is distinguished from the higher-level Revenue and Tax Administrator, which is a division head and has overall responsibility for the bureau. The Assistant Revenue and Tax Administrator receives administrative direction from the Revenue and Tax Administrator and exercises direction over professional, technical and clerical staff in the Revenue and Tax Management Bureau. We are looking for someone who is: Detail-orientated. You must be meticulous with your work, as you will assist in planning, developing, and implementing policies and procedures for handling the receipt, enforcement, reporting, and auditing of public monies from taxes, fees, and other revenue sources. A strong leader: You will need to effectively lead and collaborate on both interdepartmental and intradepartmental teams, committees, and boards as required. Your role will be to represent the Revenue & Tax Administrator in these settings. A strong oral communicator. You must effectively collaborate and communicate with staff within Finance, across bureaus, as well as with the City Attorney's Office, City Auditor's Office, and department Directors. Possesses excellent written skills. You will be responsible for preparing reports and other written communications for citywide departments. What you will typically be responsible for: Leading the Audit program. Performing and building complex analyses, workflows, forecasting, and auditing functions. Developing and managing complex special projects, which includes gathering data from outside sources. Utilizing knowledge of applicable tax codes, audit regulations and guidelines governing revenue enforcement and financial audits. Supervising a team of budget analysts and revenue operations supervisors. Read the complete job description by clicking this Revenue & Tax Administrator, Assistant - Class Specification Bulletin *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: You will learn a lot about the internal workings of finance in a large public organization. You will be positively impacting the City’s ability to fund key resources. Your work and advocacy within the department affects millions of dollars in revenue streams for the city. Great work life balance. A few challenges you might face in this job: Information may be outdated and non-existent. You may need to navigate a wide variety of customer personalities, both internal and external. You may have competing priorities during the day and will need to be able to adapt accordingly. You will have to rely on staff to obtain historical knowledge about past practices as you refine and build out audit programs for different sources of taxes and fees. Competencies Required: Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making : Choosing optimal courses of action in a timely manner Fact Finding : Obtaining facts and data pertaining to an issue or question Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise : Applying technical subject matter to the job Attention to Detail: Focusing on the details of work content, work steps, and final work products Innovative Problem Solving: Identifying and analyzing problems in order to propose new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Presentation Skill: Formally delivering information to groups Writing: Communicating effectively in writing Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Business Process Analysis: Defining, assessing, and improving operational processes and workflow Thinking & Acting Systematically: Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Education: A Bachelor's degree from an accredited college or university in accounting, finance, business administration, economics, public administration, or a related field. A Master's degree is desirable. Experience: Five years of progressively responsible experience in the management of revenue and tax administration, tax auditing or accounting operations, including at least two years of supervisory experience. Municipal accounting experience is desirable. License or Certificate / Other Requirements: An incumbent in this position is expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be an efficient method for traveling to required locations. An individual appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Desirable Qualifications: Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) or other related certifications. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be sent a writing exercise, which will then be evaluated and rated by subject matter experts. The tentative date that the writing exercise will be sent to you for completion is the week of September 23, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (writing exercise) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule may be available after a period of time. 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Cynthia Ng, Senior Human Resources Analyst at cng@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 9/8/2024 11:59 PM Pacific
Aug 09, 2024
Full Time
The Position (Extended Closing Date) The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland Finance Department? Do you want to grow and excel within a stable government career? Then this is the job for you! The City of Oakland’s Finance Department is looking to hire an Assistant Revenue & Tax Administrator for the Revenue Administration Unit. The Revenue Administration Unit is responsible for the collection and subsequent audits of all taxes, fees, and other revenue sources within the city. The ideal candidate will have experience planning and developing policies and programs relating to auditing citywide taxes and revenue enforcement, as well as ensuring compliance with Federal, State, and Municipal Code regulations. The ideal candidate will prepare and present various reports on these revenues and fees before city officials and must have supervisory experience. The Assistant Revenue and Tax Administrator is a management level classification with responsibility for assisting in the administration of the Revenue and Tax Management Bureau. This classification is distinguished from the higher-level Revenue and Tax Administrator, which is a division head and has overall responsibility for the bureau. The Assistant Revenue and Tax Administrator receives administrative direction from the Revenue and Tax Administrator and exercises direction over professional, technical and clerical staff in the Revenue and Tax Management Bureau. We are looking for someone who is: Detail-orientated. You must be meticulous with your work, as you will assist in planning, developing, and implementing policies and procedures for handling the receipt, enforcement, reporting, and auditing of public monies from taxes, fees, and other revenue sources. A strong leader: You will need to effectively lead and collaborate on both interdepartmental and intradepartmental teams, committees, and boards as required. Your role will be to represent the Revenue & Tax Administrator in these settings. A strong oral communicator. You must effectively collaborate and communicate with staff within Finance, across bureaus, as well as with the City Attorney's Office, City Auditor's Office, and department Directors. Possesses excellent written skills. You will be responsible for preparing reports and other written communications for citywide departments. What you will typically be responsible for: Leading the Audit program. Performing and building complex analyses, workflows, forecasting, and auditing functions. Developing and managing complex special projects, which includes gathering data from outside sources. Utilizing knowledge of applicable tax codes, audit regulations and guidelines governing revenue enforcement and financial audits. Supervising a team of budget analysts and revenue operations supervisors. Read the complete job description by clicking this Revenue & Tax Administrator, Assistant - Class Specification Bulletin *Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: You will learn a lot about the internal workings of finance in a large public organization. You will be positively impacting the City’s ability to fund key resources. Your work and advocacy within the department affects millions of dollars in revenue streams for the city. Great work life balance. A few challenges you might face in this job: Information may be outdated and non-existent. You may need to navigate a wide variety of customer personalities, both internal and external. You may have competing priorities during the day and will need to be able to adapt accordingly. You will have to rely on staff to obtain historical knowledge about past practices as you refine and build out audit programs for different sources of taxes and fees. Competencies Required: Analyzing & Interpreting Data : Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making : Choosing optimal courses of action in a timely manner Fact Finding : Obtaining facts and data pertaining to an issue or question Legal & Regulatory Navigation : Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise : Applying technical subject matter to the job Attention to Detail: Focusing on the details of work content, work steps, and final work products Innovative Problem Solving: Identifying and analyzing problems in order to propose new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Presentation Skill: Formally delivering information to groups Writing: Communicating effectively in writing Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Business Process Analysis: Defining, assessing, and improving operational processes and workflow Thinking & Acting Systematically: Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Education: A Bachelor's degree from an accredited college or university in accounting, finance, business administration, economics, public administration, or a related field. A Master's degree is desirable. Experience: Five years of progressively responsible experience in the management of revenue and tax administration, tax auditing or accounting operations, including at least two years of supervisory experience. Municipal accounting experience is desirable. License or Certificate / Other Requirements: An incumbent in this position is expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked, public transportation may not be an efficient method for traveling to required locations. An individual appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. Desirable Qualifications: Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) or other related certifications. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be sent a writing exercise, which will then be evaluated and rated by subject matter experts. The tentative date that the writing exercise will be sent to you for completion is the week of September 23, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (writing exercise) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule may be available after a period of time. 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Cynthia Ng, Senior Human Resources Analyst at cng@oaklandca.gov. The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 9/8/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Assistant Director for Continuing Students & Retention Administrator Level This position is an MPP Level I in the California State University Management Personnel Plan (MPP), reporting to the Associate Director of Residential Education & Leadership, Residential Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type At Will Time Base Full-Time Work Schedule Monday-Friday; 9:00am to 6:00pm, however is required to participate in the after-hours response rotation. Must maintain a flexible schedule that meets the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Anticipated Hiring Range $6,096.00 - $6,916.00 Per Month ($73,152.00 - $82,992.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Residential Education and Leadership, the Assistant Director of Residential Education and Continuing Student Retention performs duties to lead the Residential Education and Leadership team within the Residential Life Department, specifically in the Residential Communities that house continuing students. This position is tasked with the responsibility of visioning and leading the Residential communities that house all continuing, transfer, and non-traditional students. This includes but is not limited to Developing, implementing, and assessing residential curriculums that meet the needs of: Developing, implementing, and assessing residential curriculums that meet the needs of: Sophomore Year Experience Transfer Student Communities Continuing Student Living Learning Communities Continual collaboration and assistance with the Employee, Family Housing program Being the Residential Life representative on University Committees surrounding student retention, transfer students, and student career planning Leading Residential Life’s student leader recruitment, hiring, and training processes for compensated student leaders They assist in the oversight of programs and administrative processes that contribute to the functioning of Residential Life. As part of this, the position supports the Residential Community, which consists of 5 residential communities that house approximately 2,400 first year and 2,000 upper division residents. The Assistant Director’s central focus is to provide general guidance, direction, and oversight to the residential education staff, which is comprised of a variety of full-time and part-time staff and residential student leaders (Resident Assistants). The Assistant Director serves in the place of the Associate Director during absences, and may be involved in higher-level resident conduct as deemed necessary. The Assistant Director will independently perform highly complex professional student services including, but not limited to: reviewing complex individual, group or organizational problems; and developing and recommending courses of actions and implementing proposed solutions. The Assistant Director must utilize a combination of high-level analytical and interpersonal skills working on complex problems from the investigation and analysis stage through the solution and implementation stage The Assistant Director will participate in, oversee, assess, and make recommendations in regards to the following: Academic and Education Development Residential Curriculum Development Assessment Communication with families/guardians Community Development Counseling Crisis Management/Response Facility Management Leadership Development Living Learning Community Development Programming Recruitment and Selection Student Conduct Student Development Training In addition, the Assistant Director, in collaboration with the Director of Residential Life, will serve as a key figure in the oversight and administration of response to crisis and emergency situations, which also entails an on-call rotation. Essential Functions Specialist Functions Continuing Student Retention Initiatives: The incumbent will be the driving force behind Residential Life’s efforts in the retention of students beyond their second year at the university and the retention of transfer students. The incumbent will work directly with campus partners to create a comprehensive experience for students as they matriculate through the university, connecting them with resources and providing opportunities to assist students in graduating. Residential Curriculum Development - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing a comprehensive Residential Curriculum including the educational priority, learning goals, learning outcomes, education strategies and assessment methods. The incumbent will work directly with the Residential Curriculum Coordinator/or appropriate position to oversee in-hall curriculum efforts and be responsible for driving the development of curriculums specific to continuing, transfer, and non-traditional students. Supervision The incumbent serves as the direct supervisor and Appropriate Administrator to the Residential Education Area Coordinators and Specialist Coordinators (up to 10 Student Services Professional staff), and indirect supervisor to live-in professional and paraprofessional staff (up to 10 Head Residents and approximately 100 student assistants). All of these staff positions are primarily responsible for the day-to-day administration of the Residential Education and Leadership programs, as well as the health, safety and well-being of the residential community. The incumbent interfaces directly with students, parents and peers, under sensitive and sometimes complex situations. Management People Operations - Recruitment & Hiring, Onboarding/Separation, Payroll, Training, Process development, Employee Engagement, Performance Management, and Labor Relations. The incumbent will assist in HR management, risk management, and labor relations issues and actions involving University property and resources. The incumbent analyzes human resource matters in the department and proposes management positions on employment matters and practices that comport with HR policies, guidelines, and practices at the University and CSU levels. Assessment Initiatives - In collaboration with all management level positions, the incumbent will develop and take ownership of Student Learning Outcomes, program assessments, and resident engagement feedback including a yearly Resident survey. The incumbent will partner with professional staff to gather data from student staff and residents related to the employment and resident experience, respectively. The incumbent will generate criteria for an annual report in support of evidence-based decision-making. Academic Success - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives that enrich student success and graduation; and work with the Academic Initiatives Coordinator to provide advising and support for residential academic initiative implementation in the residential communities. Leadership Initiatives - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives centered on student leadership and student leadership organization development and growth. Project Management - Under general supervision, the incumbent will lead and develop student leader hiring, training, and development processes and programs; and lead/direct other staff members in the execution of all training, development, and selection for student leaders. After Hours Response The Assistant Director is required to live-on campus and participate in the after-hours response rotation providing consult, advice, and direction to the primary professional team member on duty. They must maintain a flexible schedule to meet the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User Friendly Principles. Promotes and ensures the application of human resources professional responsibilities and ethical standards. Other Duties as Assigned Qualifications A Master’s Degree in higher education, student affairs, human services or a related field, and five years of increasingly responsible administrative, Residential Life experience, including supervision of professional staff. Ability to carry out complex assignments without detailed instructions; strong organizational skills and the ability to plan, coordinate, and initiate actions necessary to implement administrative, group decisions or recommendations. Ability to make independent decisions; exercise sound judgment; communicate ideas effectively in both written and verbal formats and with a diverse student, faculty, staff and community is essential. The Assistant Director must be able to provide comprehensive advisement to staff and department leadership; liaise with central Human Resources and campus partners; and identify problems and implement solutions where guidelines and precedents do not exist. The Assistant Director must have the ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Demonstrated ability and ongoing support for creating environments of social justice, equity and inclusion. Develop and implement socially-just policies that promote the development of inclusive, safe, and accessible living environments. The Assistant Director must be able to work effectively with a variety of individuals and should have special strengths and experience in organizational and employee development, project management, and supervision/management of employees. Strong administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word, Excel, Outlook, Access, and PeopleSoft). At least three years of live-in experience through a Residential Life/Housing program. Certificates: Mental Health First Aid Certificate to be completed within the first year of employment. Desired Previous experience in mid-level position if possible. Ability to quickly and accurately develop, retain, interpret and apply comprehensive knowledge about the CSU and SF State policies and procedures, Title 5 of the California Education Code, and the Housing License Agreement. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Working Title Assistant Director for Continuing Students & Retention Administrator Level This position is an MPP Level I in the California State University Management Personnel Plan (MPP), reporting to the Associate Director of Residential Education & Leadership, Residential Life. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type At Will Time Base Full-Time Work Schedule Monday-Friday; 9:00am to 6:00pm, however is required to participate in the after-hours response rotation. Must maintain a flexible schedule that meets the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Anticipated Hiring Range $6,096.00 - $6,916.00 Per Month ($73,152.00 - $82,992.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Residential Education and Leadership, the Assistant Director of Residential Education and Continuing Student Retention performs duties to lead the Residential Education and Leadership team within the Residential Life Department, specifically in the Residential Communities that house continuing students. This position is tasked with the responsibility of visioning and leading the Residential communities that house all continuing, transfer, and non-traditional students. This includes but is not limited to Developing, implementing, and assessing residential curriculums that meet the needs of: Developing, implementing, and assessing residential curriculums that meet the needs of: Sophomore Year Experience Transfer Student Communities Continuing Student Living Learning Communities Continual collaboration and assistance with the Employee, Family Housing program Being the Residential Life representative on University Committees surrounding student retention, transfer students, and student career planning Leading Residential Life’s student leader recruitment, hiring, and training processes for compensated student leaders They assist in the oversight of programs and administrative processes that contribute to the functioning of Residential Life. As part of this, the position supports the Residential Community, which consists of 5 residential communities that house approximately 2,400 first year and 2,000 upper division residents. The Assistant Director’s central focus is to provide general guidance, direction, and oversight to the residential education staff, which is comprised of a variety of full-time and part-time staff and residential student leaders (Resident Assistants). The Assistant Director serves in the place of the Associate Director during absences, and may be involved in higher-level resident conduct as deemed necessary. The Assistant Director will independently perform highly complex professional student services including, but not limited to: reviewing complex individual, group or organizational problems; and developing and recommending courses of actions and implementing proposed solutions. The Assistant Director must utilize a combination of high-level analytical and interpersonal skills working on complex problems from the investigation and analysis stage through the solution and implementation stage The Assistant Director will participate in, oversee, assess, and make recommendations in regards to the following: Academic and Education Development Residential Curriculum Development Assessment Communication with families/guardians Community Development Counseling Crisis Management/Response Facility Management Leadership Development Living Learning Community Development Programming Recruitment and Selection Student Conduct Student Development Training In addition, the Assistant Director, in collaboration with the Director of Residential Life, will serve as a key figure in the oversight and administration of response to crisis and emergency situations, which also entails an on-call rotation. Essential Functions Specialist Functions Continuing Student Retention Initiatives: The incumbent will be the driving force behind Residential Life’s efforts in the retention of students beyond their second year at the university and the retention of transfer students. The incumbent will work directly with campus partners to create a comprehensive experience for students as they matriculate through the university, connecting them with resources and providing opportunities to assist students in graduating. Residential Curriculum Development - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing a comprehensive Residential Curriculum including the educational priority, learning goals, learning outcomes, education strategies and assessment methods. The incumbent will work directly with the Residential Curriculum Coordinator/or appropriate position to oversee in-hall curriculum efforts and be responsible for driving the development of curriculums specific to continuing, transfer, and non-traditional students. Supervision The incumbent serves as the direct supervisor and Appropriate Administrator to the Residential Education Area Coordinators and Specialist Coordinators (up to 10 Student Services Professional staff), and indirect supervisor to live-in professional and paraprofessional staff (up to 10 Head Residents and approximately 100 student assistants). All of these staff positions are primarily responsible for the day-to-day administration of the Residential Education and Leadership programs, as well as the health, safety and well-being of the residential community. The incumbent interfaces directly with students, parents and peers, under sensitive and sometimes complex situations. Management People Operations - Recruitment & Hiring, Onboarding/Separation, Payroll, Training, Process development, Employee Engagement, Performance Management, and Labor Relations. The incumbent will assist in HR management, risk management, and labor relations issues and actions involving University property and resources. The incumbent analyzes human resource matters in the department and proposes management positions on employment matters and practices that comport with HR policies, guidelines, and practices at the University and CSU levels. Assessment Initiatives - In collaboration with all management level positions, the incumbent will develop and take ownership of Student Learning Outcomes, program assessments, and resident engagement feedback including a yearly Resident survey. The incumbent will partner with professional staff to gather data from student staff and residents related to the employment and resident experience, respectively. The incumbent will generate criteria for an annual report in support of evidence-based decision-making. Academic Success - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives that enrich student success and graduation; and work with the Academic Initiatives Coordinator to provide advising and support for residential academic initiative implementation in the residential communities. Leadership Initiatives - Under direct supervision, the incumbent will assist in developing, sustaining, and assessing initiatives centered on student leadership and student leadership organization development and growth. Project Management - Under general supervision, the incumbent will lead and develop student leader hiring, training, and development processes and programs; and lead/direct other staff members in the execution of all training, development, and selection for student leaders. After Hours Response The Assistant Director is required to live-on campus and participate in the after-hours response rotation providing consult, advice, and direction to the primary professional team member on duty. They must maintain a flexible schedule to meet the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team, the position is designated “essential personnel” and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public. Professional Behavior Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User Friendly Principles. Promotes and ensures the application of human resources professional responsibilities and ethical standards. Other Duties as Assigned Qualifications A Master’s Degree in higher education, student affairs, human services or a related field, and five years of increasingly responsible administrative, Residential Life experience, including supervision of professional staff. Ability to carry out complex assignments without detailed instructions; strong organizational skills and the ability to plan, coordinate, and initiate actions necessary to implement administrative, group decisions or recommendations. Ability to make independent decisions; exercise sound judgment; communicate ideas effectively in both written and verbal formats and with a diverse student, faculty, staff and community is essential. The Assistant Director must be able to provide comprehensive advisement to staff and department leadership; liaise with central Human Resources and campus partners; and identify problems and implement solutions where guidelines and precedents do not exist. The Assistant Director must have the ability to reason logically, analyze, and define organizational and operating problems and implement appropriate responses. Demonstrated ability and ongoing support for creating environments of social justice, equity and inclusion. Develop and implement socially-just policies that promote the development of inclusive, safe, and accessible living environments. The Assistant Director must be able to work effectively with a variety of individuals and should have special strengths and experience in organizational and employee development, project management, and supervision/management of employees. Strong administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word, Excel, Outlook, Access, and PeopleSoft). At least three years of live-in experience through a Residential Life/Housing program. Certificates: Mental Health First Aid Certificate to be completed within the first year of employment. Desired Previous experience in mid-level position if possible. Ability to quickly and accurately develop, retain, interpret and apply comprehensive knowledge about the CSU and SF State policies and procedures, Title 5 of the California Education Code, and the Housing License Agreement. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Requirements MOS Code: 1D711A (Air Force), 255N (Army), 0631 (Marine Corps), 002777 (Navy) Education and Experience : A Bachelor's Degree or higher in Business Administration, Computer Science, Management Information Systems, or related field, and four (4) years of experience in analyzing and monitoring networks or an Associate's Degree in Business Administration, Computer Science, Management Information Systems, or related field and eight (8) years of experience in analyzing and monitoring networks. Licenses and Certificates : A Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) finger-print based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, plan, develop, supervise and control computer networks and other data communication devices of a large and complex municipal department and provide the administration and technical support of the application and network software. Typical Duties Manage the Local Area Network (LAN) and Wide Area Network (WAN). Involves: planning, designing and developing specifications and standards for existing and proposed desktop and LAN/WAN communication services; ensuring that communications access, security, printing services, operating systems, electronic mail, desktop applications and others function properly and adhere to established standards. Consult with IT staff and customers regarding network operational issues in the creation and support of end user services. Oversee network integration and installation projects. Monitor industry trends, technologies and standards. Assist users and maintain the LAN/WAN. Involves: providing technical support for communications equipment, network server systems and related software; scheduling preventive and emergency maintenance for the network with minimal disruption to users when maintaining, troubleshooting, installing and servicing the LAN/WAN; maintaining network inventories and network backup procedures. Utilize network management tools such as Statseeker, Cascade and NetBrain to monitor, evaluate, and report health statistics of the Data Center, WAN/LAN networks. Configure and troubleshoot routers, switches, firewalls, wireless controllers, and protocols such as H.323, EIGRP, BGP, and DNS. Perform network system functions. Involves: adding users; defining, establishing and enforcing security access to data; identifying device access paths and availability; configuring network hardware; customizing applications to ensure proper functioning in a network environment. Maintain network documentation, such as topology diagrams, circuit/equipment inventories and configuration reports. Administer and ensure optimal operation of the wireless network infrastructure. Monitor network performance. Involves: measuring computer, server and network resource performance and availability; using system software analysis programs and preparing reports of the analysis; analyzing traffic flow and volume on the networks; and adjusting network parameters to improve performance, minimize transmission errors and data collisions, and optimize user response times. Schedule and execute equipment repairs, preventative maintenance and network changes with minimal end user disruption per the guidelines of the Environmental Change Control Process. Create and support Quality of Service (QoS) on the network. Perform supervisory and administrative work. Involves: supervising, training and evaluating assigned personnel; enforcing established rules and regulations, standards of conduct, work attendance and safe working practices and procedures; monitor, compile and analyze network expenses and provide regular written reports of network costs, performance and operations; work in concert with the database administrator to ensure optimum performance of the network and database applications. Perform related network administration duties as required. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Service Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Jul 14, 2024
Full Time
Requirements MOS Code: 1D711A (Air Force), 255N (Army), 0631 (Marine Corps), 002777 (Navy) Education and Experience : A Bachelor's Degree or higher in Business Administration, Computer Science, Management Information Systems, or related field, and four (4) years of experience in analyzing and monitoring networks or an Associate's Degree in Business Administration, Computer Science, Management Information Systems, or related field and eight (8) years of experience in analyzing and monitoring networks. Licenses and Certificates : A Texas Class "C" Driver's License or equivalent issued by another state by time of appointment. Special Requirements : Applicants for positions assigned to the Department of Information Technology Services must pass a Criminal Justice Information Systems (CJIS) finger-print based background check within the first six months from hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will result in failure of the CJIS background check and disqualification and termination from employment: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. General Purpose Under direction, plan, develop, supervise and control computer networks and other data communication devices of a large and complex municipal department and provide the administration and technical support of the application and network software. Typical Duties Manage the Local Area Network (LAN) and Wide Area Network (WAN). Involves: planning, designing and developing specifications and standards for existing and proposed desktop and LAN/WAN communication services; ensuring that communications access, security, printing services, operating systems, electronic mail, desktop applications and others function properly and adhere to established standards. Consult with IT staff and customers regarding network operational issues in the creation and support of end user services. Oversee network integration and installation projects. Monitor industry trends, technologies and standards. Assist users and maintain the LAN/WAN. Involves: providing technical support for communications equipment, network server systems and related software; scheduling preventive and emergency maintenance for the network with minimal disruption to users when maintaining, troubleshooting, installing and servicing the LAN/WAN; maintaining network inventories and network backup procedures. Utilize network management tools such as Statseeker, Cascade and NetBrain to monitor, evaluate, and report health statistics of the Data Center, WAN/LAN networks. Configure and troubleshoot routers, switches, firewalls, wireless controllers, and protocols such as H.323, EIGRP, BGP, and DNS. Perform network system functions. Involves: adding users; defining, establishing and enforcing security access to data; identifying device access paths and availability; configuring network hardware; customizing applications to ensure proper functioning in a network environment. Maintain network documentation, such as topology diagrams, circuit/equipment inventories and configuration reports. Administer and ensure optimal operation of the wireless network infrastructure. Monitor network performance. Involves: measuring computer, server and network resource performance and availability; using system software analysis programs and preparing reports of the analysis; analyzing traffic flow and volume on the networks; and adjusting network parameters to improve performance, minimize transmission errors and data collisions, and optimize user response times. Schedule and execute equipment repairs, preventative maintenance and network changes with minimal end user disruption per the guidelines of the Environmental Change Control Process. Create and support Quality of Service (QoS) on the network. Perform supervisory and administrative work. Involves: supervising, training and evaluating assigned personnel; enforcing established rules and regulations, standards of conduct, work attendance and safe working practices and procedures; monitor, compile and analyze network expenses and provide regular written reports of network costs, performance and operations; work in concert with the database administrator to ensure optimum performance of the network and database applications. Perform related network administration duties as required. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Service Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Information Technology Consultant - Career Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,488 - $6,730* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 7, 2024 Recruitment Status: Extended to July 20, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Operations Support and Innovation (OSI), the OSI Analyst- Operations Support, provides application security for all OSI supported applications, configuration, data analysis, troubleshooting, testing, data maintenance, project management support and implementation. They collaborate closely with colleagues in the OSI department, the Information Technology Office, and other campus departments to resolve system issues, establish operating procedures, and distribute information. Additionally, the OSI Analyst will work with or under the guidance of Lead OSI Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Develop and Maintain Application Security Initiate and maintain record of systems access for all Finance and HR applications including but not limited to CFS, CMS, Employee Resource, Cashnet, BankMobile, Payment Works, Concur Travel and Finance Data Warehous. Troubleshoots security/access related issues. Coordinate with campus IT security administrator to ensure Finance and HR application access is executed appropriately. Conduct quarterly and annual audits for all finance and HR applications. Assit Finance leadership with any security audit reviews and responses. Consult Finance and HR leadership to identify appropriate system access for staff; test, assign and modify roles as needed; ensure appropriate segregation of duties is upheld. Develop functional roles and permission lists for functional staff as necessary. Build, implement and maintain roles and associated permission lists in HR and financial applications. Finance, HR and Student Financials Application Maintenance and Support Create and Update chartfields in applicable systems (eg CFS, Student Financials, etc.) Ensure chartfields created in CFS are updated real-time in the OASIS and CMS Employee Resources. Integration Broker support and troubleshooting. Coordinating with IT for any IB testing. Assist with testing and coordination of Finance, Student Financials and HR application upgrades and Patches. Addresses common problems of limited scope and refers complex problems to senior level analysts in the department. Monitor and manage the department email folder. Take appropriate action and provide basic troubleshooting to the OSI customers. Escalate communications to other team members when necessary. Documentation and Training Assist the change management process for new projects by working with functional units. Develop documentation required for application maintenance, including but not limited to training documentation, process maps, business process guides, etc. Deliver application trainings to the department end users. Assist in developing online training material (for example, within the SumTotal application, videos, etc) Business Process Analysis and Process Improvement Tools Consults with end-users to understand business processes (business process mapping) identify gaps, define business problems, analyze data, and collaborate on possible solutions. Utilize collaborative work management tools like Smartsheet, vizio, lucidcharts, etc for business process improvements Develop and collaborate with IT on rolling out OnBase forms. Develop and collaborate with IT on rolling out new Adobe Sign forms. Operations Support and Innovation Engagement Participates in CSU system-wide conference calls as necessary. Serves as a liaison to the system wide HUG and subcommittee groups. Attend conferences and other professional training as applicable. Assist and/or provide backup support for other OSI staff. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Knowledge of information technology systems and/or applications, including campus wide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. SPECIALIZED SKILLS : Knowledge of Peoplesoft applications; and operation analysis and techniques. Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; handle multiple work unit priorities and projects; research, develop and evaluate policies and programs, including skill in the collections, evaluation and interpretation of data to develop sound conclusions and make appropriate recommendations; anticipate problems and address them proactively; effectively interpret, organize and present information and ideas in written or presentation form; and to quickly learn features of new software releases and modules. Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated experience involving analysis and evaluation leading to the development or improvement of student administrative policies, procedures and/or practices. Excellent oral and written communication skills, with the ability to communicate technical concepts and ideas to non-technical individuals. Demonstrated record of a strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment. Experience in creating reports using SQR, PSQuery, EPM tools and other reporting applications; in preparing system documentation; and in implementing ERP systems. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS : Three years of technical or administrative experience in student administrative systems. Experience in using CSU/CMS PeopleSoft and student information systems. Experience in implementing Student Accounting systems. Strong system background as a user or developer. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jun 22, 2024
Classification: Information Technology Consultant - Career Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $6,488 - $6,730* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: July 7, 2024 Recruitment Status: Extended to July 20, 2024 ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Operations Support and Innovation (OSI), the OSI Analyst- Operations Support, provides application security for all OSI supported applications, configuration, data analysis, troubleshooting, testing, data maintenance, project management support and implementation. They collaborate closely with colleagues in the OSI department, the Information Technology Office, and other campus departments to resolve system issues, establish operating procedures, and distribute information. Additionally, the OSI Analyst will work with or under the guidance of Lead OSI Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Develop and Maintain Application Security Initiate and maintain record of systems access for all Finance and HR applications including but not limited to CFS, CMS, Employee Resource, Cashnet, BankMobile, Payment Works, Concur Travel and Finance Data Warehous. Troubleshoots security/access related issues. Coordinate with campus IT security administrator to ensure Finance and HR application access is executed appropriately. Conduct quarterly and annual audits for all finance and HR applications. Assit Finance leadership with any security audit reviews and responses. Consult Finance and HR leadership to identify appropriate system access for staff; test, assign and modify roles as needed; ensure appropriate segregation of duties is upheld. Develop functional roles and permission lists for functional staff as necessary. Build, implement and maintain roles and associated permission lists in HR and financial applications. Finance, HR and Student Financials Application Maintenance and Support Create and Update chartfields in applicable systems (eg CFS, Student Financials, etc.) Ensure chartfields created in CFS are updated real-time in the OASIS and CMS Employee Resources. Integration Broker support and troubleshooting. Coordinating with IT for any IB testing. Assist with testing and coordination of Finance, Student Financials and HR application upgrades and Patches. Addresses common problems of limited scope and refers complex problems to senior level analysts in the department. Monitor and manage the department email folder. Take appropriate action and provide basic troubleshooting to the OSI customers. Escalate communications to other team members when necessary. Documentation and Training Assist the change management process for new projects by working with functional units. Develop documentation required for application maintenance, including but not limited to training documentation, process maps, business process guides, etc. Deliver application trainings to the department end users. Assist in developing online training material (for example, within the SumTotal application, videos, etc) Business Process Analysis and Process Improvement Tools Consults with end-users to understand business processes (business process mapping) identify gaps, define business problems, analyze data, and collaborate on possible solutions. Utilize collaborative work management tools like Smartsheet, vizio, lucidcharts, etc for business process improvements Develop and collaborate with IT on rolling out OnBase forms. Develop and collaborate with IT on rolling out new Adobe Sign forms. Operations Support and Innovation Engagement Participates in CSU system-wide conference calls as necessary. Serves as a liaison to the system wide HUG and subcommittee groups. Attend conferences and other professional training as applicable. Assist and/or provide backup support for other OSI staff. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Knowledge: Knowledge of information technology systems and/or applications, including campus wide systems and multimedia environments, access procedures, networks, and/or databases. Knowledge of data administration principles and techniques. Knowledge of network administration. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and User documentation. Knowledge of statistical and/or research databases. Skills: Proficiency using standard software packages. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Subject matter expertise in a specialized discipline or body of knowledge. Ability: Ability to apply consultative skills to assess user needs and provide appropriate support. Ability to integrate multiple applications and/or systems. Ability to analyze data requirements and research data availability and access methods. Ability to coordinate and implement data exchanges and conversions. MINIMUM QUALIFICATIONS : A basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite for this position. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. SPECIALIZED SKILLS : Knowledge of Peoplesoft applications; and operation analysis and techniques. Ability to take initiative and independently plan, organize, coordinate and perform work in various situations where numerous and diverse demands are involved; handle multiple work unit priorities and projects; research, develop and evaluate policies and programs, including skill in the collections, evaluation and interpretation of data to develop sound conclusions and make appropriate recommendations; anticipate problems and address them proactively; effectively interpret, organize and present information and ideas in written or presentation form; and to quickly learn features of new software releases and modules. Expertise in investigating and analyzing problems with broad administrative impact and implications. Demonstrated experience involving analysis and evaluation leading to the development or improvement of student administrative policies, procedures and/or practices. Excellent oral and written communication skills, with the ability to communicate technical concepts and ideas to non-technical individuals. Demonstrated record of a strong customer service orientation. Demonstrated success in working collaboratively in a team-oriented environment. Experience in creating reports using SQR, PSQuery, EPM tools and other reporting applications; in preparing system documentation; and in implementing ERP systems. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above. PREFERRED QUALIFICATIONS : Three years of technical or administrative experience in student administrative systems. Experience in using CSU/CMS PeopleSoft and student information systems. Experience in implementing Student Accounting systems. Strong system background as a user or developer. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent information system; Microsoft Office Professional; Google Workspace (Gmail, Docs, Sheets, Drive, Calendar, Forms, etc.); 25Live; intranet drives; and internet browsers. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in CSU Executive Order EO 1095, EO 1096, and EO 1097 as a condition of employment. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Jun 21 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION CARE COORDINATION ADMINISTRATOR (Business Services Administrator) In addition to performance-based merit increases, this position is scheduled to receive salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Business Services Administrator opportunities. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Wednesday, September 4, 2024 Qualified applicants are encouraged to apply immediately. OFFICE OF CARE COORDINATION The County Executive Office (CEO), Office of Care Coordination (OCC) engages across Orange County, working with cities and community-based organizations to strengthen regional capacity and multi-city, multi-sector investments to prevent and address homelessness, coordinate public and private resources to meet the needs of the homeless population in Orange County and promote integration of services throughout the community that improve the countywide response to homelessness. THE OPPORTUNITY The Office of Care Coordination is seeking a Care Coordination Administrator (Business Service Administrator). This position reports directly to the Director of Operations. In this role, the incumbent will support and implement the Office of Care Coordination initiatives. They will actively engage County Departments and community stakeholders in the countywide strategic plan aimed at addressing homelessness and other vulnerable populations. The Care Coordination Administrator will provide programmatic support to the System of Care Data Integration System (SOCDIS), advancing the mission of the Care Plus Program. The Care Plus Program (CPP) facilitates the targeted and comprehensive service delivery to Orange County's most vulnerable populations and offers enhanced care coordination to expedite connections to supportive services and resources across the County of Orange’s (County) System of Care: Behavioral Health, Healthcare, Housing, Community Corrections, Benefits, and Supportive Services. This position builds and develops strategic collaborative relationships across County agencies/departments and other public/private agencies to ensure a multi-disciplinary team approach to service delivery and unified goals. This position provides essential administrative and business operational support to the Commission to End Homelessness. The Commission to End Homelessness works in collaboration with the County government, 34 city governments, the business sector, philanthropic organizations, community organizations, faith-based organizations, health care, public safety, and other interested stakeholders to promote an effective response to homelessness within Orange County. Responsibilities and duties for this position will include, but are not limited to the following: Leading and facilitating Multi-Disciplinary Team (MDT) meetings for the Care Plus Program, focusing on collaborative efforts to enhance care coordination and improve outcomes for individuals. Providing policy analysis, recommendations, and direct support to the Director of Care Coordination and the Commission to End Homelessness, which consist of 21 commissioners composed of elected officials, city managers, and high-level executives from community-based organizations. Preparing agenda staff reports, board briefings and other written materials, and public presentations on behalf of the Office of Care Coordination and Commission to End Homelessness and communicates both verbally and in writing on complex topics to ensure it is easily understood by all levels of staff, stakeholders, and various audiences. Providing administrative support to the Commission to End Homelessness, such as creating briefing materials to communicate effectively with commission members, and scheduling and coordinating ad hoc committees while maintaining membership lists. Drafting and editing communication materials shared with both internal and external stakeholders, including the Board of Supervisor Offices and local elected officials as it relates to the Commission to End Homelessness. Evaluating the impact and efficacy of the Care Plus Program and other service programs through quality assurance practices to provide performance feedback to the County Executive Office and the Board of Supervisors. Actively engaging with the Data Integration Manager and supporting/participating as part of the County business team, overseeing the development and management of the System of Care Data Integration System. Providing direct oversight over contracted service providers to ensure compliance, meeting contractual obligations, and other County administrative documentation relating to program management. Supervising and managing staff including a Care Coordination Business Services Analyst and a Care Coordination Staff Specialist. Providing program support for OCC’s Care Plus Program in areas including, but not limited to project management, records and information management, annual compliance and audits, contracts, and grant management. Providing data monitoring and technical assistance functions to MDT providers to enhance the quality of data and minimize data entry errors. Maintaining awareness of changes in the political climate and the ability to effectively work collaboratively with government officials, business partners, and public stakeholders while responding to new challenges. Communicating efficiently with department and agency leadership as well as community stakeholders. In addition, the position requires flexibility to travel throughout Orange County and attend evening or weekend meetings, as well as perform other related duties to the position assigned. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, the ideal candidate will have familiarity with Orange County’s System of Care, Continuum of Care, Commission to End Homelessness, CalAim, Community Corrections, various health, mental health, and /or other permanent housing providers. The ideal candidate will also have experience with evaluating government programs for performance and funding, with a preference for those who have specifically assessed or reviewed homeless or human services programs. In addition, the ideal candidate will have thorough knowledge of and experience in the following: Coordinating with larger systems of care such as the Homeless System of Care, Continuum of Care, Street Outreach programs, health and mental health services, and permanent supportive housing providers. Applying knowledge of federal, state, and local homeless services and other vulnerable populations legislation and initiatives. Analyzing data for program effectiveness utilizing applications to generate tables, charts, and graphs. Leading project ideation to completion, with a focus on IT or capital projects. Creating data visualizations and interactive dashboards for non-technical audiences. Proficiency in utilizing the Homeless Management Information System (HMIS) and the Care Plus Program (CPP). Knowledge of the Homeless System of Care and the OC Continuum of Care services. Proficiency in utilizing Microsoft Word, Excel, PowerPoint, Outlook, and PowerBI to perform the duties above. Leadership | Management Skills Demonstrating knowledge of best practices as they relate to the oversite of third-party data including County contracted providers and internal County programs. PLEASE NOTE: Your application and answers to the supplemental questions should be descriptive, and concise and highlight the areas you have developed expertise, matching your professional experience with the specific job duties listed above. SPECIAL REQUIREMENT: Possession of a valid California Driver's license, Class C or higher may be required by the date of appointment and maintained while employed. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications and desirable qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 9/4/2024 11:59 PM Pacific
Aug 22, 2024
Full Time
CAREER DESCRIPTION CARE COORDINATION ADMINISTRATOR (Business Services Administrator) In addition to performance-based merit increases, this position is scheduled to receive salary range increase on the following date: Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Business Services Administrator opportunities. The eligible list established may also be used to fill positions in similar and/or lower classifications through the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will remain open until 11:59pm on Wednesday, September 4, 2024 Qualified applicants are encouraged to apply immediately. OFFICE OF CARE COORDINATION The County Executive Office (CEO), Office of Care Coordination (OCC) engages across Orange County, working with cities and community-based organizations to strengthen regional capacity and multi-city, multi-sector investments to prevent and address homelessness, coordinate public and private resources to meet the needs of the homeless population in Orange County and promote integration of services throughout the community that improve the countywide response to homelessness. THE OPPORTUNITY The Office of Care Coordination is seeking a Care Coordination Administrator (Business Service Administrator). This position reports directly to the Director of Operations. In this role, the incumbent will support and implement the Office of Care Coordination initiatives. They will actively engage County Departments and community stakeholders in the countywide strategic plan aimed at addressing homelessness and other vulnerable populations. The Care Coordination Administrator will provide programmatic support to the System of Care Data Integration System (SOCDIS), advancing the mission of the Care Plus Program. The Care Plus Program (CPP) facilitates the targeted and comprehensive service delivery to Orange County's most vulnerable populations and offers enhanced care coordination to expedite connections to supportive services and resources across the County of Orange’s (County) System of Care: Behavioral Health, Healthcare, Housing, Community Corrections, Benefits, and Supportive Services. This position builds and develops strategic collaborative relationships across County agencies/departments and other public/private agencies to ensure a multi-disciplinary team approach to service delivery and unified goals. This position provides essential administrative and business operational support to the Commission to End Homelessness. The Commission to End Homelessness works in collaboration with the County government, 34 city governments, the business sector, philanthropic organizations, community organizations, faith-based organizations, health care, public safety, and other interested stakeholders to promote an effective response to homelessness within Orange County. Responsibilities and duties for this position will include, but are not limited to the following: Leading and facilitating Multi-Disciplinary Team (MDT) meetings for the Care Plus Program, focusing on collaborative efforts to enhance care coordination and improve outcomes for individuals. Providing policy analysis, recommendations, and direct support to the Director of Care Coordination and the Commission to End Homelessness, which consist of 21 commissioners composed of elected officials, city managers, and high-level executives from community-based organizations. Preparing agenda staff reports, board briefings and other written materials, and public presentations on behalf of the Office of Care Coordination and Commission to End Homelessness and communicates both verbally and in writing on complex topics to ensure it is easily understood by all levels of staff, stakeholders, and various audiences. Providing administrative support to the Commission to End Homelessness, such as creating briefing materials to communicate effectively with commission members, and scheduling and coordinating ad hoc committees while maintaining membership lists. Drafting and editing communication materials shared with both internal and external stakeholders, including the Board of Supervisor Offices and local elected officials as it relates to the Commission to End Homelessness. Evaluating the impact and efficacy of the Care Plus Program and other service programs through quality assurance practices to provide performance feedback to the County Executive Office and the Board of Supervisors. Actively engaging with the Data Integration Manager and supporting/participating as part of the County business team, overseeing the development and management of the System of Care Data Integration System. Providing direct oversight over contracted service providers to ensure compliance, meeting contractual obligations, and other County administrative documentation relating to program management. Supervising and managing staff including a Care Coordination Business Services Analyst and a Care Coordination Staff Specialist. Providing program support for OCC’s Care Plus Program in areas including, but not limited to project management, records and information management, annual compliance and audits, contracts, and grant management. Providing data monitoring and technical assistance functions to MDT providers to enhance the quality of data and minimize data entry errors. Maintaining awareness of changes in the political climate and the ability to effectively work collaboratively with government officials, business partners, and public stakeholders while responding to new challenges. Communicating efficiently with department and agency leadership as well as community stakeholders. In addition, the position requires flexibility to travel throughout Orange County and attend evening or weekend meetings, as well as perform other related duties to the position assigned. DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, the ideal candidate will have familiarity with Orange County’s System of Care, Continuum of Care, Commission to End Homelessness, CalAim, Community Corrections, various health, mental health, and /or other permanent housing providers. The ideal candidate will also have experience with evaluating government programs for performance and funding, with a preference for those who have specifically assessed or reviewed homeless or human services programs. In addition, the ideal candidate will have thorough knowledge of and experience in the following: Coordinating with larger systems of care such as the Homeless System of Care, Continuum of Care, Street Outreach programs, health and mental health services, and permanent supportive housing providers. Applying knowledge of federal, state, and local homeless services and other vulnerable populations legislation and initiatives. Analyzing data for program effectiveness utilizing applications to generate tables, charts, and graphs. Leading project ideation to completion, with a focus on IT or capital projects. Creating data visualizations and interactive dashboards for non-technical audiences. Proficiency in utilizing the Homeless Management Information System (HMIS) and the Care Plus Program (CPP). Knowledge of the Homeless System of Care and the OC Continuum of Care services. Proficiency in utilizing Microsoft Word, Excel, PowerPoint, Outlook, and PowerBI to perform the duties above. Leadership | Management Skills Demonstrating knowledge of best practices as they relate to the oversite of third-party data including County contracted providers and internal County programs. PLEASE NOTE: Your application and answers to the supplemental questions should be descriptive, and concise and highlight the areas you have developed expertise, matching your professional experience with the specific job duties listed above. SPECIAL REQUIREMENT: Possession of a valid California Driver's license, Class C or higher may be required by the date of appointment and maintained while employed. MINIMUM QUALIFICATIONS Please click here to view the minimum qualifications as well as the physical, mental, environmental & working conditions for the classification. NOTE: Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.). RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum qualifications and desirable qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Michelle Kozai at Michelle.Kozai@ocgov.com or (714) 834-7308 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 9/4/2024 11:59 PM Pacific
California State University (CSU) Chancellor's Office
401 Golden Shore, Long Beach, CA 90802, USA
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Learning Systems Administrator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,834 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking a Learning Systems Administrator to provide centralized support to all employees and students using the CSU’s systemwide Learning Management Systems (LMS). This position serves as the technical and functional contact for the LMS and will collaborate closely with members of the team to document functions, provide systemwide customer support, and other departmental support duties as assigned. This position is long-term temporary with benefits. Responsibilities Under the general direction of the Senior Manager, Technical Training , the Learning Systems Administrator will perform duties as outlined below: The systemwide Learning Management System (LMS) team services have expanded and continue to grow due to campuses opting for a centralized support model. This growth in centralizing support efforts has led to additional staffing to support our campus LMS and training initiatives. There has been a year over year increase in support tickets of 68% related to onboarding centralized support campuses with additional campuses set to implement by end of 2024. Customer Support -Support the utilization of CSU's Learning Management Systems (LMS) by serving as the technical and functional point of contact for CSU campuses. Support campus LMS administrators and stakeholders by assisting with LMS functions such as generating reports, managing assignments, creating activities, troubleshooting, and addressing end-user requests. -Deliver outstanding and timely customer support, resolving problems promptly for both campus LMS administrators and end-users. Support campus end-users by guiding them to the appropriate resources, including the knowledge base or relevant campus contacts. -Utilize the LMS ticketing system to provide solutions, monitor the resolution process, and manage escalations as needed. -Assist in uploading and creating activities through intake requests. Maintain contacts for the campus and add users to the learning management system (LMS) listserv. Provide direct support via meetings and/or electronic communication with campus LMS administrators and/or stakeholders. -Document customer support processes and maintain knowledge base articles. LMS Administration -Assist in testing system functionality, ongoing upgrades, and campus implementations. Knowledge and ability to communicate LMS features and functionality. Perform all tasks as it pertains to LMS functionality and day to day operations: -Organization and assignment structures. -Build activities. -Customize Notifications. -Build Reports. -Upload courseware. -Management of Assignments. -Troubleshooting. Reporting / Analytics -Assist with collecting and validating data for regulatory training requirements. -Create, update, and share reports on campus learning data. -Assist campuses in generating reports for annual compliance. Ensure that automated reports and processes are functioning effectively and accurately. Other Duties as Assigned -Assist Labor Relations with bargaining related to LMS course content, assignments, and reporting. -Assist with supporting the Labor Relations team in negotiations and reviews of compliance training materials with the various unions. -Assist in updating LMS SharePoint sites. -Assist in pulling records for audits. -Monitor L&D shared inbox and distribute information as needed. -Assist with updating project timeline tasks and recording information. Qualifications This position requires: -A bachelor’s degree in business, human resources, or instructional technology, or a related field; or equivalent combination of education and work experience is required. -A minimum of 2 years' experience in an administrative role to include one years' experience in training or training-related field. -Familiarity with principles and methods of learning systems and/or training design. -Strong proficiency in Microsoft Office Word, PowerPoint, Excel, Planner, and SharePoint. -Demonstrated experience of customer service orientation and to be able to work effectively as part of a team. -Experience troubleshooting Learning Management Systems or similar software. -Ability to coordinate multiple tasks simultaneously and prioritize them appropriately. -Effective planning, time management, problem-solving, and organizational skills. -Ability to explain instructions, policies, and procedures and to present findings and conclusions clearly and concisely. -Knowledge of ticketing system and workflows. -Knowledge of general office procedures and standard office equipment. -Ability to take notes during meetings and update project documentation. Preferred Qualifications -Prior LMS experience in a support role within higher education. -Experience with the SumTotal LMS. -Knowledge of building dashboards, reports and creating analytics for compliance requirements. -Software: Smartsheet’s, Service-Now, Screensteps, Power Apps (Power Automate, Power BI) Knowledge of HTML code. -Understanding of project workflows and documentation. Application Period Priority consideration will be given to candidates who apply by June 17, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Jul 14, 2024
Chancellor's Office Statement Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Learning Systems Administrator . The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Salary The anticipated salary hiring range is up to $5,834 per month, commensurate with qualifications and experience. The salary range for this classification is $4,464 to $10,689 per month. Classification Confidential Administrative Support II Position Information The California State University, Office of the Chancellor, is seeking a Learning Systems Administrator to provide centralized support to all employees and students using the CSU’s systemwide Learning Management Systems (LMS). This position serves as the technical and functional contact for the LMS and will collaborate closely with members of the team to document functions, provide systemwide customer support, and other departmental support duties as assigned. This position is long-term temporary with benefits. Responsibilities Under the general direction of the Senior Manager, Technical Training , the Learning Systems Administrator will perform duties as outlined below: The systemwide Learning Management System (LMS) team services have expanded and continue to grow due to campuses opting for a centralized support model. This growth in centralizing support efforts has led to additional staffing to support our campus LMS and training initiatives. There has been a year over year increase in support tickets of 68% related to onboarding centralized support campuses with additional campuses set to implement by end of 2024. Customer Support -Support the utilization of CSU's Learning Management Systems (LMS) by serving as the technical and functional point of contact for CSU campuses. Support campus LMS administrators and stakeholders by assisting with LMS functions such as generating reports, managing assignments, creating activities, troubleshooting, and addressing end-user requests. -Deliver outstanding and timely customer support, resolving problems promptly for both campus LMS administrators and end-users. Support campus end-users by guiding them to the appropriate resources, including the knowledge base or relevant campus contacts. -Utilize the LMS ticketing system to provide solutions, monitor the resolution process, and manage escalations as needed. -Assist in uploading and creating activities through intake requests. Maintain contacts for the campus and add users to the learning management system (LMS) listserv. Provide direct support via meetings and/or electronic communication with campus LMS administrators and/or stakeholders. -Document customer support processes and maintain knowledge base articles. LMS Administration -Assist in testing system functionality, ongoing upgrades, and campus implementations. Knowledge and ability to communicate LMS features and functionality. Perform all tasks as it pertains to LMS functionality and day to day operations: -Organization and assignment structures. -Build activities. -Customize Notifications. -Build Reports. -Upload courseware. -Management of Assignments. -Troubleshooting. Reporting / Analytics -Assist with collecting and validating data for regulatory training requirements. -Create, update, and share reports on campus learning data. -Assist campuses in generating reports for annual compliance. Ensure that automated reports and processes are functioning effectively and accurately. Other Duties as Assigned -Assist Labor Relations with bargaining related to LMS course content, assignments, and reporting. -Assist with supporting the Labor Relations team in negotiations and reviews of compliance training materials with the various unions. -Assist in updating LMS SharePoint sites. -Assist in pulling records for audits. -Monitor L&D shared inbox and distribute information as needed. -Assist with updating project timeline tasks and recording information. Qualifications This position requires: -A bachelor’s degree in business, human resources, or instructional technology, or a related field; or equivalent combination of education and work experience is required. -A minimum of 2 years' experience in an administrative role to include one years' experience in training or training-related field. -Familiarity with principles and methods of learning systems and/or training design. -Strong proficiency in Microsoft Office Word, PowerPoint, Excel, Planner, and SharePoint. -Demonstrated experience of customer service orientation and to be able to work effectively as part of a team. -Experience troubleshooting Learning Management Systems or similar software. -Ability to coordinate multiple tasks simultaneously and prioritize them appropriately. -Effective planning, time management, problem-solving, and organizational skills. -Ability to explain instructions, policies, and procedures and to present findings and conclusions clearly and concisely. -Knowledge of ticketing system and workflows. -Knowledge of general office procedures and standard office equipment. -Ability to take notes during meetings and update project documentation. Preferred Qualifications -Prior LMS experience in a support role within higher education. -Experience with the SumTotal LMS. -Knowledge of building dashboards, reports and creating analytics for compliance requirements. -Software: Smartsheet’s, Service-Now, Screensteps, Power Apps (Power Automate, Power BI) Knowledge of HTML code. -Understanding of project workflows and documentation. Application Period Priority consideration will be given to candidates who apply by June 17, 2024 . Applications will be accepted until the job posting is removed. How To Apply Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070. Title IX Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix E-Verify This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA). If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS). COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. CSU Out of State Employment Policy California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Background The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position. Advertised: Jun 03 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING DATES : 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 p.m. (PT) - ONLINE FILING ONLY EXAM NUMBER : T9086I TYPE OF RECRUITMENT : OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher level Children Services Administrator and assist in the implementation of specialized programs and administrative support services. Positions allocable to this class also assist in the development and administration of specialized services for programs related to Elimination of Racial Disproportionality and Disparity (ERDD) programs. Incumbents must exercise knowledge of State and Federal regulations and must demonstrate effective written and oral communication skills, the ability to work with various officials and members of the public and an ability to exercise the principles of supervision. Essential Job Functions Assists management with the operating budget of the Elimination of Racial Disproportionality and Disparity (ERDD) programs by evaluating needs, preparing budget requests, reviewing budget reports, overseeing services, supplies, inventory, and expenditures. Assists with the administration of contracts (Housing Placement Services) and Memoranda of Understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Assists in overseeing studies by planning, organizing, conducting cost/benefit analyses, and coordinating the collection, analysis, and presentation of information both orally and in writing. Prepares a variety of documents of a highly sensitive or complex nature utilizing the latest technology and appropriate software programs. Under the guidance of management, collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, the development of community resources/workshops, and in accordance with federal laws, state laws, regulations and department policies and procedures. Initiates, assigns, and assists in leading projects and assignments by planning and organizing work activities from inception to final submission; coordinating the various functions and tasks within the division; maintaining a uniform work flow; determining priorities; assigning personnel to meet deadlines and desired outcomes, as appropriate; and updating direct manager (i.e., CSA II and/or CSA Ill) via written and oral reports on the status of work being performed to ensure that quality service is delivered in a timely, effective, and productive manner, and is consistent with the County strategic plan and in accordance with Federal and State laws, regulations, department policies, and procedures. Supervises subordinate staff as needed; by performing a full range of supervisory tasks, such as advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; gathering organizational performance metrics; monitoring, reviewing, and evaluating employees’ work products and performance; and conducting staff meetings in order to ensure that quality service is delivered in a timely, effective, and productive manner and performance outcomes are achieved in accordance with Federal and State laws and regulations and department policies and procedures. Oversees the administration of contracts and memoranda of understanding (MOUs) within a children and family services program/section by reviewing and understanding contract terms; monitoring their execution and compliance; and evaluating deliverables and performance to ensure quality service is provided in a timely and fiscally responsible manner. Analyzes and interprets data for a children and family services’ program’s section’s operation by collecting pertinent data (e.g., laws, regulations, policies, procedures, operational reports, statistical reports); reviewing and analyzing current work processes through audit findings, work measurement studies, process assessments, and internal and external data stats; and documenting results to formulate and recommend revised methods that improve service delivery and program outcomes, are consistent with the County strategic plan, and comply with Federal and State laws and regulations and department policies and procedures. Responds to highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, Board of Supervisor representatives, community advocates) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. and utilizing appropriate resources (e.g., staff, existing data, other County employees), using designated software (e.g., word processing, spreadsheets, presentation), and following standard English usage and using plain language to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists in developing, implementing, and/or sustaining programs and services within the Department of Children and Family Services (such as administrative reviews and audits, research studies, work measurement studies, process assessments, pilot programs, and demonstration projects). This involves researching relevant information (including legislation, program policies/procedures, statistics, financial data, input from other County employees and representatives from private/public agencies, and internet sources), providing cost/benefit analyses, and monitoring studies to develop effective solutions or recommendations. The goal is to ensure quality service delivery in a timely, effective, and productive manner, consistent with the County's strategic plan and in compliance with Federal and State laws and regulations as well as department policies and procedures. Represents the Department of Children and Family Services (e.g., on committees, meetings, conferences, media, service planning areas) by serving as the liaison with other County departments, Federal and State agencies, or private/public agencies and by preparing for and attending committee meetings, conferences, etc. to orally present information to others (e.g., one-on-one or in groups), address concerns raised by relevant groups, assess the need for action by the public social services office/section, and assist in developing policy guidelines. Requirements SELECTION/SPECIALITY REQUIREMENTS: OPTION I: Two (2) years of experience at the level of Supervising Children's Social Worker*, one (1) year of which must have been assisting with the development and implementation of programs that benefit the Elimination of Racial Disproportionality and Disparity (ERDD). -OR- OPTION II: Three (3) years of experience in a highly responsible staff capacity** at the level of Administrative Services Manager I***, analyzing and making recommendations for the solution of problems of organization, programs, budget, or personnel. One (1) year of which must have been assisting with the development and implementation of programs that benefit the Elimination of Racial Disproportionality and Disparity (ERDD). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Supervising Children's Social Workeris defined as: Supervises a staff of Children's Social Workers providing casework services to children. **Highly responsible staff capacity is defined as: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures and experience in a specific subject matter. ***Experience at the level of Administrative Services Manager Iis defined as: Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I: A Writing Assessment weighted 20% assessingEnglish Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II: A virtual Structured Interview weighted 80% assessing: Technical Knowledge Management and Leadership Critical Thinking and Problem Solving Public Relations and Interpersonal Skills Data Analysis and Decision Making Cultural Sensitivity, Ethics and Integrity Oral Communication APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024, before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION, and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : Please include your social security number for record control purposes. Federal Law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/9/2024 5:00 PM Pacific
Aug 24, 2024
Full Time
Position/Program Information FILING DATES : 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 p.m. (PT) - ONLINE FILING ONLY EXAM NUMBER : T9086I TYPE OF RECRUITMENT : OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher level Children Services Administrator and assist in the implementation of specialized programs and administrative support services. Positions allocable to this class also assist in the development and administration of specialized services for programs related to Elimination of Racial Disproportionality and Disparity (ERDD) programs. Incumbents must exercise knowledge of State and Federal regulations and must demonstrate effective written and oral communication skills, the ability to work with various officials and members of the public and an ability to exercise the principles of supervision. Essential Job Functions Assists management with the operating budget of the Elimination of Racial Disproportionality and Disparity (ERDD) programs by evaluating needs, preparing budget requests, reviewing budget reports, overseeing services, supplies, inventory, and expenditures. Assists with the administration of contracts (Housing Placement Services) and Memoranda of Understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Assists in overseeing studies by planning, organizing, conducting cost/benefit analyses, and coordinating the collection, analysis, and presentation of information both orally and in writing. Prepares a variety of documents of a highly sensitive or complex nature utilizing the latest technology and appropriate software programs. Under the guidance of management, collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, the development of community resources/workshops, and in accordance with federal laws, state laws, regulations and department policies and procedures. Initiates, assigns, and assists in leading projects and assignments by planning and organizing work activities from inception to final submission; coordinating the various functions and tasks within the division; maintaining a uniform work flow; determining priorities; assigning personnel to meet deadlines and desired outcomes, as appropriate; and updating direct manager (i.e., CSA II and/or CSA Ill) via written and oral reports on the status of work being performed to ensure that quality service is delivered in a timely, effective, and productive manner, and is consistent with the County strategic plan and in accordance with Federal and State laws, regulations, department policies, and procedures. Supervises subordinate staff as needed; by performing a full range of supervisory tasks, such as advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; gathering organizational performance metrics; monitoring, reviewing, and evaluating employees’ work products and performance; and conducting staff meetings in order to ensure that quality service is delivered in a timely, effective, and productive manner and performance outcomes are achieved in accordance with Federal and State laws and regulations and department policies and procedures. Oversees the administration of contracts and memoranda of understanding (MOUs) within a children and family services program/section by reviewing and understanding contract terms; monitoring their execution and compliance; and evaluating deliverables and performance to ensure quality service is provided in a timely and fiscally responsible manner. Analyzes and interprets data for a children and family services’ program’s section’s operation by collecting pertinent data (e.g., laws, regulations, policies, procedures, operational reports, statistical reports); reviewing and analyzing current work processes through audit findings, work measurement studies, process assessments, and internal and external data stats; and documenting results to formulate and recommend revised methods that improve service delivery and program outcomes, are consistent with the County strategic plan, and comply with Federal and State laws and regulations and department policies and procedures. Responds to highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, Board of Supervisor representatives, community advocates) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. and utilizing appropriate resources (e.g., staff, existing data, other County employees), using designated software (e.g., word processing, spreadsheets, presentation), and following standard English usage and using plain language to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists in developing, implementing, and/or sustaining programs and services within the Department of Children and Family Services (such as administrative reviews and audits, research studies, work measurement studies, process assessments, pilot programs, and demonstration projects). This involves researching relevant information (including legislation, program policies/procedures, statistics, financial data, input from other County employees and representatives from private/public agencies, and internet sources), providing cost/benefit analyses, and monitoring studies to develop effective solutions or recommendations. The goal is to ensure quality service delivery in a timely, effective, and productive manner, consistent with the County's strategic plan and in compliance with Federal and State laws and regulations as well as department policies and procedures. Represents the Department of Children and Family Services (e.g., on committees, meetings, conferences, media, service planning areas) by serving as the liaison with other County departments, Federal and State agencies, or private/public agencies and by preparing for and attending committee meetings, conferences, etc. to orally present information to others (e.g., one-on-one or in groups), address concerns raised by relevant groups, assess the need for action by the public social services office/section, and assist in developing policy guidelines. Requirements SELECTION/SPECIALITY REQUIREMENTS: OPTION I: Two (2) years of experience at the level of Supervising Children's Social Worker*, one (1) year of which must have been assisting with the development and implementation of programs that benefit the Elimination of Racial Disproportionality and Disparity (ERDD). -OR- OPTION II: Three (3) years of experience in a highly responsible staff capacity** at the level of Administrative Services Manager I***, analyzing and making recommendations for the solution of problems of organization, programs, budget, or personnel. One (1) year of which must have been assisting with the development and implementation of programs that benefit the Elimination of Racial Disproportionality and Disparity (ERDD). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Supervising Children's Social Workeris defined as: Supervises a staff of Children's Social Workers providing casework services to children. **Highly responsible staff capacity is defined as: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures and experience in a specific subject matter. ***Experience at the level of Administrative Services Manager Iis defined as: Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I: A Writing Assessment weighted 20% assessingEnglish Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II: A virtual Structured Interview weighted 80% assessing: Technical Knowledge Management and Leadership Critical Thinking and Problem Solving Public Relations and Interpersonal Skills Data Analysis and Decision Making Cultural Sensitivity, Ethics and Integrity Oral Communication APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024, before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION, and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : Please include your social security number for record control purposes. Federal Law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/9/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FILING DATES : 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 p.m. (PT) - ONLINE FILING ONLY EXAM NUMBER : T9086H TYPE OF RECRUITMENT : OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher level Children Services Administrator and assist in the implementation of specialized programs and administrative support services. Positions allocable to this class also assist in the development and administration of specialized services for programs related to Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+). Incumbents must exercise knowledge of State and Federal regulations and must demonstrate effective written and oral communication skills, the ability to work with various officials and members of the public and an ability to exercise the principles of supervision. Essential Job Functions Assists management with the operating budget of Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+) programs by evaluating needs, preparing budget requests, reviewing budget reports, overseeing services, supplies, inventory, and expenditures. Assists with the administration of contracts (LGBTQ+ Service and Housing Placement Services) and Memoranda of Understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Assists in overseeing studies by planning, organizing, conducting cost/benefit analyses, and coordinating the collection, analysis, and presentation of information both orally and in writing. Prepares a variety of documents of a highly sensitive or complex nature utilizing the latest technology and appropriate software programs. Under the guidance of management, collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, the development of community resources/workshops, and in accordance with federal laws, state laws, regulations and department policies and procedures. Initiates, assigns, and assists in leading projects and assignments by planning and organizing work activities from inception to final submission; coordinating the various functions and tasks within the division; maintaining a uniform work flow; determining priorities; assigning personnel to meet deadlines and desired outcomes, as appropriate; and updating direct manager (i.e., CSA II and/or CSA Ill) via written and oral reports on the status of work being performed to ensure that quality service is delivered in a timely, effective, and productive manner, and is consistent with the County strategic plan and in accordance with Federal and State laws, regulations, department policies, and procedures. Supervises subordinate staff as needed; by performing a full range of supervisory tasks, such as advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; gathering organizational performance metrics; monitoring, reviewing, and evaluating employees’ work products and performance; and conducting staff meetings in order to ensure that quality service is delivered in a timely, effective, and productive manner and performance outcomes are achieved in accordance with Federal and State laws and regulations and department policies and procedures. Oversees the administration of contracts and memoranda of understanding (MOUs) within a children and family services program/section by reviewing and understanding contract terms; monitoring their execution and compliance; and evaluating deliverables and performance to ensure quality service is provided in a timely and fiscally responsible manner. Analyzes and interprets data for a children and family services’ program’s section’s operation by collecting pertinent data (e.g., laws, regulations, policies, procedures, operational reports, statistical reports); reviewing and analyzing current work processes through audit findings, work measurement studies, process assessments, and internal and external data stats; and documenting results to formulate and recommend revised methods that improve service delivery and program outcomes, are consistent with the County strategic plan, and comply with Federal and State laws and regulations and department policies and procedures. Responds to highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, Board of Supervisor representatives, community advocates) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. and utilizing appropriate resources (e.g., staff, existing data, other County employees), using designated software (e.g., word processing, spreadsheets, presentation), and following standard English usage and using plain language to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists in developing, implementing, and/or sustaining programs and services within the Department of Children and Family Services (such as administrative reviews and audits, research studies, work measurement studies, process assessments, pilot programs, and demonstration projects). This involves researching relevant information (including legislation, program policies/procedures, statistics, financial data, input from other County employees and representatives from private/public agencies, and internet sources), providing cost/benefit analyses, and monitoring studies to develop effective solutions or recommendations. The goal is to ensure quality service delivery in a timely, effective, and productive manner, consistent with the County's strategic plan and in compliance with Federal and State laws and regulations as well as department policies and procedures. Represents the Department of Children and Family Services (e.g., on committees, meetings, conferences, media, service planning areas) by serving as the liaison with other County departments, Federal and State agencies, or private/public agencies and by preparing for and attending committee meetings, conferences, etc. to orally present information to others (e.g., one-on-one or in groups), address concerns raised by relevant groups, assess the need for action by the public social services office/section, and assist in developing policy guidelines. Requirements SELECTION/SPECIALITY REQUIREMENTS: OPTION I: Two (2) years of experience at the level of Supervising Children's Social Worker*, one (1) year of which must have been assisting with the development and implementation of programs that benefit the LGBTQ+ . -OR- OPTION II: Three (3) years of experience in a highly responsible staff capacity** at the level of Administrative Services Manager I***, analyzing and making recommendations for the solution of problems of organization, programs, budget, or personnel. One (1) year of which must have been assisting with the development and implementation of programs that benefit the LGBTQ+. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Supervising Children's Social Workeris defined as: Supervises a staff of Children's Social Workers providing casework services to children. **Highly responsible staff capacity is defined as: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures and experience in a specific subject matter. ***Experience at the level of Administrative Services Manager Iis defined as: Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I: A Writing Assessment weighted 20% assessingEnglish Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II: A virtual Structured Interview weighted 80% assessing: Technical Knowledge Management and Leadership Critical Thinking and Problem Solving Public Relations and Interpersonal Skills Data Analysis and Decision Making Cultural Sensitivity, Ethics and Integrity Oral Communication APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024, before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION, and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : Please include your social security number for record control purposes. Federal Law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/9/2024 5:00 PM Pacific
Aug 24, 2024
Full Time
Position/Program Information FILING DATES : 8/26/2024 at 8:00 a.m. (PT) through 9/9/2024 at 5:00 p.m. (PT) - ONLINE FILING ONLY EXAM NUMBER : T9086H TYPE OF RECRUITMENT : OPEN COMPETITIVE JOB OPPORTUNITY ENDORSEMENT OF COUNTY QUALIFICATIONS: No out-of-class experience/verification of experience (VOEL) will be accepted. DEFINITION: Assists in the development or administration of specialized programs in the Office of Equity Division. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a higher level Children Services Administrator and assist in the implementation of specialized programs and administrative support services. Positions allocable to this class also assist in the development and administration of specialized services for programs related to Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+). Incumbents must exercise knowledge of State and Federal regulations and must demonstrate effective written and oral communication skills, the ability to work with various officials and members of the public and an ability to exercise the principles of supervision. Essential Job Functions Assists management with the operating budget of Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ+) programs by evaluating needs, preparing budget requests, reviewing budget reports, overseeing services, supplies, inventory, and expenditures. Assists with the administration of contracts (LGBTQ+ Service and Housing Placement Services) and Memoranda of Understanding (MOUs) by planning, developing, and negotiating the terms of contracts and MOUs that benefit programs relating to these programs. Assists in overseeing studies by planning, organizing, conducting cost/benefit analyses, and coordinating the collection, analysis, and presentation of information both orally and in writing. Prepares a variety of documents of a highly sensitive or complex nature utilizing the latest technology and appropriate software programs. Under the guidance of management, collaborates with appropriate federal, state, and local agencies on a variety of issues to gain agreement on program concepts, interpretation of legislation, the development of community resources/workshops, and in accordance with federal laws, state laws, regulations and department policies and procedures. Initiates, assigns, and assists in leading projects and assignments by planning and organizing work activities from inception to final submission; coordinating the various functions and tasks within the division; maintaining a uniform work flow; determining priorities; assigning personnel to meet deadlines and desired outcomes, as appropriate; and updating direct manager (i.e., CSA II and/or CSA Ill) via written and oral reports on the status of work being performed to ensure that quality service is delivered in a timely, effective, and productive manner, and is consistent with the County strategic plan and in accordance with Federal and State laws, regulations, department policies, and procedures. Supervises subordinate staff as needed; by performing a full range of supervisory tasks, such as advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; gathering organizational performance metrics; monitoring, reviewing, and evaluating employees’ work products and performance; and conducting staff meetings in order to ensure that quality service is delivered in a timely, effective, and productive manner and performance outcomes are achieved in accordance with Federal and State laws and regulations and department policies and procedures. Oversees the administration of contracts and memoranda of understanding (MOUs) within a children and family services program/section by reviewing and understanding contract terms; monitoring their execution and compliance; and evaluating deliverables and performance to ensure quality service is provided in a timely and fiscally responsible manner. Analyzes and interprets data for a children and family services’ program’s section’s operation by collecting pertinent data (e.g., laws, regulations, policies, procedures, operational reports, statistical reports); reviewing and analyzing current work processes through audit findings, work measurement studies, process assessments, and internal and external data stats; and documenting results to formulate and recommend revised methods that improve service delivery and program outcomes, are consistent with the County strategic plan, and comply with Federal and State laws and regulations and department policies and procedures. Responds to highly complex or sensitive assignments or issues presented by internal or external stakeholders (e.g., program staff, administrators, Board of Supervisor representatives, community advocates) by analyzing relevant information gathered from written and numerical reports, interviewing relevant parties, reviewing existing records and files, etc. and utilizing appropriate resources (e.g., staff, existing data, other County employees), using designated software (e.g., word processing, spreadsheets, presentation), and following standard English usage and using plain language to ensure the requested information is delivered in a timely, accurate, efficient, and effective manner and to provide recommendations that are in compliance with Federal and State laws and regulations and department policies and procedures. Assists in developing, implementing, and/or sustaining programs and services within the Department of Children and Family Services (such as administrative reviews and audits, research studies, work measurement studies, process assessments, pilot programs, and demonstration projects). This involves researching relevant information (including legislation, program policies/procedures, statistics, financial data, input from other County employees and representatives from private/public agencies, and internet sources), providing cost/benefit analyses, and monitoring studies to develop effective solutions or recommendations. The goal is to ensure quality service delivery in a timely, effective, and productive manner, consistent with the County's strategic plan and in compliance with Federal and State laws and regulations as well as department policies and procedures. Represents the Department of Children and Family Services (e.g., on committees, meetings, conferences, media, service planning areas) by serving as the liaison with other County departments, Federal and State agencies, or private/public agencies and by preparing for and attending committee meetings, conferences, etc. to orally present information to others (e.g., one-on-one or in groups), address concerns raised by relevant groups, assess the need for action by the public social services office/section, and assist in developing policy guidelines. Requirements SELECTION/SPECIALITY REQUIREMENTS: OPTION I: Two (2) years of experience at the level of Supervising Children's Social Worker*, one (1) year of which must have been assisting with the development and implementation of programs that benefit the LGBTQ+ . -OR- OPTION II: Three (3) years of experience in a highly responsible staff capacity** at the level of Administrative Services Manager I***, analyzing and making recommendations for the solution of problems of organization, programs, budget, or personnel. One (1) year of which must have been assisting with the development and implementation of programs that benefit the LGBTQ+. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative positions requiring light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Supervising Children's Social Workeris defined as: Supervises a staff of Children's Social Workers providing casework services to children. **Highly responsible staff capacity is defined as: Staff experience at the senior level with extensive knowledge of program related area, processes and procedures and experience in a specific subject matter. ***Experience at the level of Administrative Services Manager Iis defined as: Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations. Additional Information EXAMINATION CONTENT: This examination will consist of two (2) parts: PART I: A Writing Assessment weighted 20% assessingEnglish Structure and Content, Written Expression, and Prioritizing Information. ONLY APPLICANTS WHO ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON PART I WILL BE INVITED TO THE STRUCTURED INTERVIEW (PART II). PART II: A virtual Structured Interview weighted 80% assessing: Technical Knowledge Management and Leadership Critical Thinking and Problem Solving Public Relations and Interpersonal Skills Data Analysis and Decision Making Cultural Sensitivity, Ethics and Integrity Oral Communication APPLICANTS MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. ELIGIBILITY INFORMATION : The names of candidates receiving a passing score on this examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. All notifications (e.g. Notices of Non-Acceptance, Notice of Results, etc.) will be emailed. Scores cannot be given over the telephone. SPECIAL INFORMATION: FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies in the Office of Equity Division for the Department of Children and Family Services. AVAILABLE SHIFT : Any APPLICATION AND FILING INFORMATION: All applicants MUST complete the filing process ONLINE (via electronic submission). Applications will not be accepted by mail, fax, or in person. Applicants are required to submit a standard Los Angeles County Employment Application online and complete the Supplemental Questionnaire to be considered for this examination. Paper application and/or resumes cannot be accepted in lieu of online application. We must receive your application by 5:00 PM, PT, on the last day of filing. Plan to submit your online application well in advance of the September 9, 2024, before 5:00 pm (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentsjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter in incorrect email address. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application by using this website. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection/Specialty Requirements and complete the Supplemental Questionnaire. Provide any relevant education, training, and experience in the spaces provided, so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: ALL information included in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION . Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION, and you may be DISQUALIFIED. SOCIAL SECURITY NUMBER : Please include your social security number for record control purposes. Federal Law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the Internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or a friend's user ID and password may erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Email: adarequests@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Yeran Badoyan Department Contact Phone: (213) 351-5898 Department Contact Email: DCFSExams@dcfs.lacounty.gov For detailed information, please click here Closing Date/Time: 9/9/2024 5:00 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years Licenses or Certifications: As required based on advanced job role Notes to Applicants Overview of the Position: The IT Systems Administrator Sr position will have extensive knowledge and experience of the following technologies: Internet of Things ( IOT ), Building Information Modeling ( BIM ) modelling and visualization, cloud/edge computing and storage, and wireless mobile devices and communication. This position will provide Systems Administration and IT Support for Architectural Engineering and Construction ( AEC ) technology applications and systems. This position will work closely with vendors to administer and support new engineering technology implementation, provide training and support, and resolve customer issues as needed. The position will also provide systems administration for engineering-related hardware, software, and infrastructure, including Windows desktop and server support, supporting and administrating cloud-based software, and supporting Microsoft operating systems. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. ( https://www.austintexas.gov/department/active-employee-benefits ) To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. Supplemental information or changes to your application will not be accepted after the job posting closes so, please be sure all relevant experience is listed in the application. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Critical Details: This position may require a skills assessment. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $37.14 - $47.35 Hours 8:00 AM - 5:00 PM No teleworking option available for this position (5 Days in Office). Alternative schedule and/or flexible hours available based on business needs. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 08/30/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 312, Austin, TX Preferred Qualifications Preferred Experience: Experience Administering and Supporting Architectural Engineering and Construction ( AEC ) Technology Applications and Systems such as AutoDesk, BlueBeam, Bentley, Lumion etc. Administering and Supporting department-specific technology, including IOT , BIM , Digital Twin modelling and visualization, cloud/edge computing, and wireless mobile communication. Experience supporting and administer Windows Desktop and Server Systems. Experience administering and supporting applications and systems in a M365 cloud environment, administering and supporting Azure Active Directory, and utilizing IT Automation and Remote support tools/software. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications 2. Establishes and implements IT policies, governance, standards, and security 3. Makes independent decisions for procurement of technical solutions in their focus area 4. Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance 5. Assists in planning, designing, procuring and delivering software and hardware purchases. 6. Ensures appropriate product specifications 7. Provides costs analysis 8. Installs new specific software releases and/or upgrades including researching, testing and implementing new technology 9. Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance 10. Communicates and interfaces with members of the IT, vendor and user communities Responsibilities - Supervisor and/or Leadership Exercised: Provides technical or project leadership, training and guidance to others May provide leadership on work assignments Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of infrastructure technologies Knowledge of application and/or operating systems Skill in mentoring and monitoring daily work activities of others Skill in documenting and maintaining complex application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications, operating systems, or equipment Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems The ability to view the big picture when involved in a project and make decisions The ability to quickly become familiar with emerging technologies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to four (4) years. Do you meet these minimum requirements? Yes No * Describe your experience Administering and Supporting Architectural Engineering and Construction (AEC) Technology Applications and Systems such as AutoDesk, BlueBeam, Bentley, Lumion etc. Indicate which position(s) you obtained this experience. (Open Ended Question) * Describe your experience Administering and Supporting department-specific technology, including IOT, BIM, Digital Twin modelling and visualization, cloud/edge computing, and wireless mobile communication. (Open Ended Question) * Describe your experience supporting and administer Windows Desktop and Server Systems. Indicate which position(s) you obtained this experience. (Open Ended Question) * Describe your experience administering and supporting applications and systems in a M365 cloud environment, administering and supporting Azure Active Directory, and utilizing IT Automation and Remote support tools/software. Indicate which position(s) you obtained this experience. (Open Ended Question) * Do you have the ability to travel to more than one work location? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Aug 08, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education up to four (4) years Licenses or Certifications: As required based on advanced job role Notes to Applicants Overview of the Position: The IT Systems Administrator Sr position will have extensive knowledge and experience of the following technologies: Internet of Things ( IOT ), Building Information Modeling ( BIM ) modelling and visualization, cloud/edge computing and storage, and wireless mobile devices and communication. This position will provide Systems Administration and IT Support for Architectural Engineering and Construction ( AEC ) technology applications and systems. This position will work closely with vendors to administer and support new engineering technology implementation, provide training and support, and resolve customer issues as needed. The position will also provide systems administration for engineering-related hardware, software, and infrastructure, including Windows desktop and server support, supporting and administrating cloud-based software, and supporting Microsoft operating systems. Who We Are: Capital Delivery Services ( CDS ) builds public projects to support the community. We do this by directly managing the City of Austin’s Capital Program with over 500 active projects, representing an investment of over $7 Billion. At CDS , we aim to create an environment that values diversity and adaptability and encourages staff at all levels to think creatively, experiment with new ideas, and contribute to a culture of continuous improvement. Click here to visit our Facebook page to learn moreabout the Capital Delivery Services Department. ( https://www.facebook.com/atxcapitaldelivery/ ) Why Join Us? Meaningful Work Contribute to projects that improve the lives of the people in our community. Your work directly enables our department to deliver tangible construction projects throughout the city that will resonate for generations to come. Seeing results through a constructed project provides a sense of accomplishment and pride in your work. Innovation and Collaboration Collaborate with diverse and talented teams, leveraging technology, continuous improvement, and best practices to drive progress and embrace our One City - One Team - One Approach model of delivering capital projects. Professional Growth and Development Achieve your professional goals. CDS offers opportunities to advance in multiple career paths, including engineering, architecture, construction management, project planning and management, finance, business administration, process improvement, and data analytics. Education assistance is available through our tuition reimbursement program, and financial support for continuing education, licenses, and certifications is also available. Work-Life Balance Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences. Our employees also enjoy the ability to work up to 50% remotely, depending upon position and business needs. Health and Wellness The City of Austin is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy. For employees that are covered this includes low cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Click here to review the City of Austin’s Employee Benefits Guide. ( https://www.austintexas.gov/department/active-employee-benefits ) To learn more about working with the City of Austin, click here to watch a short video! ( https://www.youtube.com/watch?v=lmXyHwXyMbg ) Application Details: A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. This position does allow for a resume or cover letter to be included but only relevant entries on your employment application will be considered for interview qualification and compensation purposes. Supplemental information or changes to your application will not be accepted after the job posting closes so, please be sure all relevant experience is listed in the application. If you are selected as the top candidate for a position, we may be contacting your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 previous supervisors in the application with correct contact information. Critical Details: This position may require a skills assessment. This position will require a pre-employment Criminal Background Investigation ( CBI ). If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required. The Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested. Travel: The Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation ( https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf ) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Hybrid Work Environment: The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 3 days per week at their designated worksite. Some positions may require additional time at their designated worksite. 90 Day Provision for Additional Vacancy: If the same or an additional vacancy occurs within the Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the City of Austin Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department. Pay Range $37.14 - $47.35 Hours 8:00 AM - 5:00 PM No teleworking option available for this position (5 Days in Office). Alternative schedule and/or flexible hours available based on business needs. Hours may vary depending on work demands and business needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 08/30/2024 Type of Posting External Department Capital Delivery Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Road, Building 312, Austin, TX Preferred Qualifications Preferred Experience: Experience Administering and Supporting Architectural Engineering and Construction ( AEC ) Technology Applications and Systems such as AutoDesk, BlueBeam, Bentley, Lumion etc. Administering and Supporting department-specific technology, including IOT , BIM , Digital Twin modelling and visualization, cloud/edge computing, and wireless mobile communication. Experience supporting and administer Windows Desktop and Server Systems. Experience administering and supporting applications and systems in a M365 cloud environment, administering and supporting Azure Active Directory, and utilizing IT Automation and Remote support tools/software. Ability to travel to multiple work locations. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications 2. Establishes and implements IT policies, governance, standards, and security 3. Makes independent decisions for procurement of technical solutions in their focus area 4. Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance 5. Assists in planning, designing, procuring and delivering software and hardware purchases. 6. Ensures appropriate product specifications 7. Provides costs analysis 8. Installs new specific software releases and/or upgrades including researching, testing and implementing new technology 9. Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance 10. Communicates and interfaces with members of the IT, vendor and user communities Responsibilities - Supervisor and/or Leadership Exercised: Provides technical or project leadership, training and guidance to others May provide leadership on work assignments Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of infrastructure technologies Knowledge of application and/or operating systems Skill in mentoring and monitoring daily work activities of others Skill in documenting and maintaining complex application and process or configuration information Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments Skill in installing and maintaining applications, operating systems, or equipment Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems The ability to view the big picture when involved in a project and make decisions The ability to quickly become familiar with emerging technologies. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to four (4) years. Do you meet these minimum requirements? Yes No * Describe your experience Administering and Supporting Architectural Engineering and Construction (AEC) Technology Applications and Systems such as AutoDesk, BlueBeam, Bentley, Lumion etc. Indicate which position(s) you obtained this experience. (Open Ended Question) * Describe your experience Administering and Supporting department-specific technology, including IOT, BIM, Digital Twin modelling and visualization, cloud/edge computing, and wireless mobile communication. (Open Ended Question) * Describe your experience supporting and administer Windows Desktop and Server Systems. Indicate which position(s) you obtained this experience. (Open Ended Question) * Describe your experience administering and supporting applications and systems in a M365 cloud environment, administering and supporting Azure Active Directory, and utilizing IT Automation and Remote support tools/software. Indicate which position(s) you obtained this experience. (Open Ended Question) * Do you have the ability to travel to more than one work location? Yes No Optional & Required Documents Required Documents Cover Letter Resume Optional Documents