5 jobs found

Description Program Assistant (Child Development Center) : Class Specification (Job description) CSEA Range 29 ; Full-time/Non Exempt 40 hours per week; 12 months per year Anticipated Start Date: May 4, 2021 Tentative Interviews: Week of April 6, 2021 Contingent upon continued categorical funding Application Tips for Success Additional Resources: About Butte College Relocation Reimbursement Housing Resources Benefits POSITION HIGHLIGHTS: This Program Assistant position will be in Butte College's Child Development Center (CDC). The goal of the CDC is to provide high-quality childcare that is respectful of and responsive to children by developing a partnership with parents and families. We also aim to provide high-quality lab instruction to incoming college students who are learning to work in the CDC. At the CDC, we don't just accept the diversity of children, families, staff, and college students, we celebrate, support, and thrive on it for the benefit of our entire learning community. This position will be assisting with day-to-day program operations, enrollments, and grant funding terms and conditions. The Program Assistant position will perform the following duties: Help organize, coordinate, and oversee Butte College's Child Development Center (CDC) activities. Coordinate program communications and assist with administrative matters. Apply a high level of confidentiality, responsibility, and judgment. Serve as the lead contact and reference source for staff, students, external agencies and the general public regarding CDC registration procedures, program content and requirements, fee structure and policies and procedures, etc. Perform a variety of duties independently in support of enrollment services and assessing/evaluating initial needs related to the specific program; pre-screening registration materials for program entry; assisting students with special needs; scheduling appointments; managing waitlist for childcare. Initiate, screen, direct telephone calls; take and deliver messages; assist and direct visitors; order and maintain office supplies; receive and open mail. Maintain working knowledge of specialized program terminology and regulations. The work schedule is Monday - Thursday, 7:30 am - 5:00 pm and Friday, 8:00 am - 12:00 pm. Over the summer the work schedule changes to Monday - Thursday, 7:00 am - 5:00 pm with Friday off. This position is currently working remotely due to COVID-19. This schedule is subject to change. REPRESENTATIVE DUTIES, MINIMUM QUALIFICATIONS, DESIRED QUALIFICATIONS Please visit the class specification to see the representative duties, minimum qualifications, desired qualifications, and other requirements of the position. DIVERSITY QUALIFICATION: Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity and sexual orientation and ethnic backgrounds of community college students and staff. APPLICATION INSTRUCTIONS: All applicants, including current butte college employees, must submit all required documents with the online application in order to move forward in the recruitment process. REQUIRED ATTACHMENTS: Resume or Vita: Please submit this as an attachment, not as a text resume within the application. Diversity Essay: The Butte-Glenn Community College District has a very diverse staff and student population with respect to academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds. In your Diversity Essay, please describe your skills, education, professional development, community involvement, and professional experience working with these diverse groups. Transcripts of Academic Work: You are required to provide transcripts for coursework and/or degrees listed on the application materials you have submitted. The transcripts must include the date the institution granted the degree. Legible copies of transcripts are acceptable at this point in the process. Official transcripts must be submitted prior to hire. All offers of employment are contingent upon the submission of official transcripts showing completion of the degree. Foreign Transcripts: If you have foreign transcripts, you must include a U.S. evaluation and translation. Please contact the Office of Human Resources for a list of agencies providing this service or our website . Equivalency: If you are applying under Equivalency for the education minimum qualification, please attach a document titled Equivalency using the "Transcript" drop-down file type located in the attachment section of the application. PRE-EMPLOYMENT REQUIREMENTS: The successful applicant will be required to complete a medical history questionnaire and must agree to undergo and pass a pre-employment physical examination, based on the physical requirements of the position, prior to employment. The physician will be selected and paid for by the District. Disabilities not related to the essential physical job requirements will not preclude the applicant from being hired. Education Code • 87408.6 states that no person shall be initially employed by a community college district in an academic or classified position unless the person has submitted to an examination within the past sixty (60) days to determine that he or she is free of active tuberculosis. As a condition of employment, the position you are applying for will require that you provide fingerprints to the local police department. The fee charged by the Department of Justice (DOJ) for the fingerprint report is the employee's responsibility. If you should be offered this position you will be asked to sign a payroll deduction form which will authorize the District to deduct the fee charged by the DOJ from your first paycheck. The eligible list established from this recruitment will be used to fill the current vacancy and possibly future vacancies for positions with the same class specification. The District reserves the right to modify, rescind or re-advertise this announcement without notification or to delay indefinitely the employment of a person for the position. The Butte-Glenn Community College District is an Equal Opportunity Employer. Closing Date/Time: 3/3/2021 11:59 PM Pacific

Description: Posting Details Working Title Bilingual Interviewer II (ASA II) (hourly intermittent, up to 4 positions) Classification Title Administrative Support Assistant II Job Summary The Bilingual Interviewer II assists with monitoring (in English and Spanish) Interviewers as they conduct health related surveys over the telephone with adult and/or minor residents of California, for the Public Health Survey Research Program (PHSRP). The Interviewer II must be knowledgeable about the assigned survey questions and script to be able to evaluate Interviewers' ability to conduct interviews over the phone. They ensure the quality of the data collected and that call outcomes are coded correctly. The Interviewer II assists with the daily operations of the call center including but not limited to assignment of projects to Interviewers, covering the Help desk which answers the 800 number (speaking with both English and Spanish language respondents), transfers calls to interviewers, data corrections and fixing disposition codes in the computer assisted telephone interview (CATI) software. The Interviewer II assists with training of new interviewers and refresher trainings for experienced Interviewers. They also assist with testing new projects for accuracy and skip pattern issues. FLSA Hourly/Int - This position may be eligible for health benefits, and is non-exempt, (eligible for overtime compensation) according to FLSA. Employees who are determined to be eligible for health benefits will be notified by the Benefits Office. Classification Salary Range $15.61 - $26.49 per hour Hiring Range 17.36/hr (Initial rate will not exceed this amount unless required by collective bargaining agreement.) Salary Grade/Range 2 Step N/A Is this position Hourly or Intermittent? Yes Regular or Temporary Temp Full Time or Part Time Hourly Intermittent Pay Plan 12 Work Hours Variable and on-call, within call center operating hours of M-F 11:30-8, Sa/Su 10-6:30. Weekend day required. Department Information Public Health Survey Research Program https://www.csus.edu/center/public-health-survey-research/ Minimum Qualifications Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Required Qualifications Skills: 1. Good interpersonal skills 2. Organization skills with the ability to assist with planning and coordinating tasks 3. Bilingual in Spanish (ability to speak, read and write) Abilities: 4. Ability to communicate verbally in a clear and polite manner, including in-person and telephone 5. Ability to assist with providing lead work direction and/or training and assistance to others, as needed 6. Ability to address a variety of problems and recommend solutions within guidelines/procedures 7. Ability to work independently as well as collaboratively Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 8. Experience with Computer Assisted Telephone Interview (CATI) software and processes Physical Demands Required Licenses/Certifications Is Background Check Required Yes Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S.. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment. Conflict of Interest n/a California Child Abuse and Neglect Reporting Act The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit http://www.csus.edu/hr/departments/equal-opportunity/index.html. The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit http://www.csus.edu/hr/departments/equal-opportunity/Information%20for%20Job%20Applicants.html. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit http://www.csus.edu/aba/police/. Posting Number AS0836P Number of Vacancies up to 4 Open Date 12/09/2020 Close Date Open Until Filled Yes Priority Application Deadline 01/06/2021 Special Instructions to Applicants Recruitment is open until filled. Priority application deadline is 11:59 p.m. on Wednesday, January 6, 2021. This recruitment will create an eligibility list that will be active through June 30, 2021. Conditional offers may be made at any time until that date. Due to COVID-19, position will initially work remotely and will require a strong internet connection and space to work privately. Applicants selected for interview will be required to complete a survey regarding their ability to work remotely. Cover letter, resume, and 3 references required. Applicants identified as bilingual Spanish/English will be tested at interview. This position is funded by non-reoccurring grants, contracts, or special projects with beginning and end dates and is therefore not eligible for permanent status per CSUEU MOU Article 9.49(d). Hourly-intermittent employees in CSUEU classifications are limited to 1000 hours per fiscal year. Contact Name Employment Services Contact Phone 916-278-6326 Contact Email Supplemental Questions Required fields are indicated with an asterisk (*). * These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Do you meet these entry qualifications? Yes No * Are you bilingual in Spanish (and English) - (ability to speak, read and write)? Yes No Documents Needed To Apply Required Documents Resume/Curriculum Vitae Cover Letter Optional Documents Closing Date/Time: Open until filled

Description: Posting Details Working Title Interviewer II (ASA II) (full-time, up to 4 positions) Classification Title Administrative Support Assistant II Job Summary The Interviewer II assists with monitoring Interviewers as they conduct health related surveys over the telephone with adult and/or minor residents of California, for the Public Health Survey Research Program (PHSRP). The Interviewer II must be knowledgeable about the assigned survey questions and script to be able to evaluate Interviewers' ability to conduct interviews over the phone. They ensure the quality of the data collected and that call outcomes are coded correctly. The Interviewer II assists with the daily operations of the call center including but not limited to assignment of projects to Interviewers, covering the Help desk which answers the 800 number (speaking with both English and Spanish language respondents), transfers calls to interviewers, data corrections and fixing disposition codes in the computer assisted telephone interview (CATI) software. The Interviewer II assists with training of new interviewers and refresher trainings for experienced Interviewers. They also assist with testing new projects for accuracy and skip pattern issues. FLSA Non-Exempt - This position is covered by health benefits, and is non-exempt, (eligible for overtime compensation) according to the Fair Labor Standards Act. Classification Salary Range $2,705 - $4,592 monthly Hiring Range $2879-$3009 monthly (initial rate will not exceed $3009 monthly unless required by collective bargaining agreement.) Salary Grade/Range 2 Step N/A Is this position Hourly or Intermittent? No Regular or Temporary Temp Full Time or Part Time Full Time Pay Plan 12 Work Hours Full time, requires weekends. Call center operates M-F11:30-8, Sa/Su 10-6:30. Department Information Public Health Survey Research Program https://www.csus.edu/center/public-health-survey-research/ Minimum Qualifications Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic mathematical calculations; and typing and keyboard skills. These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Required Qualifications Skills: 1. Good interpersonal skills 2. Organization skills with the ability to assist with planning and coordinating tasks Abilities: 3. Ability to communicate verbally in a clear and polite manner, including in-person and telephone 4. Ability to assist with providing lead work direction and/or training and assistance to others, as needed 5. Ability to address a variety of problems and recommend solutions within guidelines/procedures 6. Ability to work independently as well as collaboratively Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 8. Bilingual in Spanish (ability to speak, read and write) 9. Experience with Computer Assisted Telephone Interview (CATI) software and processes Physical Demands Required Licenses/Certifications Is Background Check Required Yes Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S.. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment. Conflict of Interest n/a California Child Abuse and Neglect Reporting Act The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit http://www.csus.edu/hr/departments/equal-opportunity/index.html. The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit http://www.csus.edu/hr/departments/equal-opportunity/Information%20for%20Job%20Applicants.html. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit http://www.csus.edu/aba/police/. Posting Number AS0837P Number of Vacancies up to 4 Open Date 12/09/2020 Close Date Open Until Filled Yes Priority Application Deadline 01/06/2021 Special Instructions to Applicants Recruitment is open until filled. Priority application deadline is 11:59 p.m. on January 6, 2021. This recruitment will create an eligibility list that will be active through June 30, 2021. Conditional offers may be made at any time until that date. Due to COVID-19, position will initially work remotely and will require a strong internet connection and space to work privately. Applicants selected for interview will be required to complete a survey regarding their ability to work remotely. Cover letter, resume, and 3 references required. Applicants identified as bilingual Spanish/English will be tested at interview. This position is funded by non-reoccurring grants, contracts, or special projects with beginning and end dates and is therefore not eligible for permanent status per CSUEU MOU Article 9.49(d). Contact Name Employment Services Contact Phone 916-278-6326 Contact Email Supplemental Questions Required fields are indicated with an asterisk (*). * These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment. Do you meet these entry qualifications? Yes No Documents Needed To Apply Required Documents Resume/Curriculum Vitae Cover Letter Optional Documents Closing Date/Time: Open until filled

The Position Are you an experienced executive assistant with an interest in maintenance operations? Are you proud of your ability to support leadership and a dynamic workload? This might be the role you are looking for! About the position: The Portland Bureau of Transportation's Maintenance Operations Group is responsible for the general maintenance of the City of Portland's transportation infrastructure and the sewer and stormwater conveyance system. Each PBOT Group has a unique and challenging area of responsibility which supports the overall mission of PBOT. This role provides executive and administrative support to the leader of Maintenance Operations and will aid on a variety of specialty projects requiring excellent communication skills, ability to manage a dynamic workload, and lead teams. What you'll get to do: Although this role is anticipated to not have many similar days, below are some general duties. Perform difficult, diverse, and confidential duties in support of bureau management regarding personnel in their organizational units and with outside agencies and organizations including scheduling appointments and meetings Receive requests from bureaus, employees and/or the public and resolves all questions with professionalism and appropriate confidentiality Tracks policies and administrative rule changes; communicates changes to team and Supervisor and provides training on policies. Provide support to executive level positions, compose correspondence, reports, and informational materials, and minutes. Research and assemble information from a variety of sources for the preparation of records, reports, and special projects; conduct special studies as requested and recommend organizational, procedural, or other changes. Prepare meeting agendas and high-level related documents and ensuring their proper distribution. Serve as a liaison to internal and external customers for the group director. Provides support, leadership, and communicates to the other administrative staff of MO in order to ensure timely and effective distribution of information needed for operations Who you are: Excellent Communicator: A effective communicator to technical and non-technical individuals and who is proficient verbally and in writing while utilizing confidentiality when needed Organized: Able to work on a multitude of tasks and understand/react to various situations in a fast-paced work environment. Problem Solver: You can identify problems early & utilize active listening & effective communication to find resolutions. Project Manager: You have knowledge of project management principles and are able to support, lead, and review various operational projects that support the Group Director's initiatives. These projects may vary greatly in scope. Results Driven: This position is high pace, dynamic, and requires a candidate who can hit the ground running with a focus on finish tasks in a timely, accurate and professional manner. Equity Focused : So much of what we do within the City involves pausing and looking at each project through an equity lens. Your experience with ensuring projects/reports/etc are equitable and accessible is very helpful An ideal candidate will be a highly experienced executive, administrative, and management assistant who is comfortable working in a high paced and challenging work environment. The candidate must be comfortable working with public sector employees, maintenance and construction professionals, applying statistical analysis to datasets, and drafting and implementing standard operating procedures for business practices. Proficiency in structured query language (SQL) for database management as well as standard operating procedures and ISO 9000 desired. Work Location Currently, many positions with the City of Portland are being performed remotely due to COVID-19. In the future, current positions classified as "full-time remote" could: 1) remain full-time remote, 2) become a remote/onsite mix, 3) revert to full-time at a city work location. As the situation evolves, the exact work location of the position in this recruitment may change based upon leadership direction and approval. It is anticipated training may be both in person (following COVID protocols) as well as virtual. Why Join The City of Portland The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself to the City of Portland today. The City of Portland also participates in the Oregon Public Employees Retirement System (PERS). For more information on the City of Portland's benefits please click here . The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage and maintain an effective and safe transportation system that provides people and businesses access and mobility. We keep Portland moving. For more information about the Portland Bureau of Transportation, please visit www.portlandoregon.gov/pbot . The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community. To Qualify The following minimum qualifications are REQUIRED for this position: Experience providing executive level administrative support to leadership including managing a dynamic workload and providing a variety of high-level support Experience using office technology and software, including Outlook, Word, Excel for document production and data management. Experience developing, condensing, and/or refining data sets into easily interpretable and presentable spreadsheets and/or graphics. Experience utilizing effective communication practices both verbal and in writing, in relaying confidential and sensitive information while actively placing an equity lens on all projects Ability to establish & maintain effective working relationships with a variety of diverse internal & external stakeholders, the ability to lead teams Ability to research & apply industry best practices within executive administrative support The Recruitment Process An evaluation of each applicant's training and experience, as demonstrated in their resume and answers to supplemental questions, weighted 100%. Do not attach materials not requested . Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. ** PLEASE NOTE : The eligible list generated from this recruitment may be used to fill future vacancies** Recruitment Timeline: Posting: 3/1-3/8 Applications Reviewed: Week of 3/8 Eligible List: 3/17 Selection Phase Begins: Late March Job Offer: Late April- Early May *Timeline is approximate and subject to change without notice Application Instructions Applicants must submit a professional resume and responses to the supplemental questions online, specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions: Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. If you are requesting Veteran's Preference, as identified below, please describe in your responses to the supplemental questions and resume any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted. Additional Information Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application. Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance. Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Did you know? The City of Portland offers How to Apply Classes that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: www.bit.ly/howtoapplyclass Questions?/ Recruiter Contact Information: Emily Mavraganis, Senior Recruiter Bureau of Human Resources emily.mavraganis@portlandoregon.gov (503) 823-3314 An Equal Opportunity / Affirmative Action Employer Closing Date/Time: 3/8/2021 11:59 PM Pacific

Description: PURPOSE OF POSITION: Under the general direction of the Director of HRIS/Payroll and lead direction from the Payroll Technician III, the Payroll Administrative Coordinator independently provides administrative support and operational assistance for Payroll Services. The position is responsible for a wide range of department operations, which includes front-line support by providing customer services (in person, by phone and email), working with outside state/federal agencies and private companies related to employee employment and pay data, and providing Payroll Technicians with administrative support as needed. The incumbent must be able to interact with staff, faculty, administrators, students and external constituents while remaining calm, flexible, proactive, resourceful and efficient. A high level of professionalism and confidentiality is crucial in this position. MAJOR RESPONSIBILITIES: % of Time 1. Administrative Support for Payroll Services 50% 2. Instruction, Training and Support for Campus Employees 35% 3. Unit 11 Employment Eligibility Verification 10% 4. Respond to Union Grievances, Public Information Requests and Subpoenas 5% LIST OF TASKS FOR EACH MAJOR RESPONSIBILITY: 1. Administrative Support for Payroll Services a. Reception - phone, email, incoming and outgoing mail o Answer and respond to incoming phone calls, route as appropriate o Act as the main point of contact for the general payroll email, respond to inquiries in a timely manner o Sort and distribute incoming mail o Prep and deliver outgoing mail b. Verify employment for current and prior employees o Gather salary and employment information from multiple sources o Respond to verification requests for current and prior employees from outside agencies, mortgage companies, etc. o Complete written and verbal verifications utilizing PeopleSoft and PIMS data and submitting to inquirer in a timely manner c. Unemployment Claims, Verifications and Audits o Provide employee information for all unemployment claims to the University's third-party vendor o Respond to Unemployment Claim Audits o Notify and work with employees on potential unemployment fraud d. Sort and file sensitive payroll documents and maintain document retention schedule o Sort and file completed payroll source documents such as overtime forms, shift differential, stipends, bonuses, closed garnishment and disability cases, hourly employee timesheets, etc. o Maintain filing system for ease of retrieval in the event of inquiry, audit or other need o Follow systemwide document retention guideline and purge documents as appropriate e. Verify, research and update employee address to synchronize databases o Manage address queries and PeopleSoft/PIMS Compare reports o Determine appropriate database for updates f. Record and make check deposits to Student Financial Services for all incoming payments and encumbered warrants g. Review daily pay file and send benefit Account receivables to HR/Benefits Team with support information h. Prepare daily pay mailing labels for "live" employee checks i. Provide daily pay instructions and mailing labels to Student Financial Services team j. Website Maintenance o Monitor and update Payroll website with deadlines, updated forms, news and information 2. Instruction, Training and Support for Campus Employees a. Provide standard information to various new and existing employees and departments regarding the proper rules and regulations pertaining to the State Payroll system, including attendance reporting procedures, completion of all payroll forms, and deadlines b. Send notifications to a variety of employee groups regarding deadlines, reminders and general payroll information c. Absence Management and Time and Labor Notifications o Run queries to identify missing events in PeopleSoft Absence Management system o Send reminders to individual employees and managers with missing events o Send reminders to managers for hourly time entry and absence approvals o Follow-up on unapproved entries to obtain approvals quickly d. Provide employee assistance with registration to California Employee Connect (CEC) Portal o Share CEC navigational steps and provide employee specific elements to assist employee's with registration process e. Share navigation and quick references with student, staff, faculty employees for PeopleSoft module navigation f. Provide one-on-one support to employees with PeopleSoft navigational challenges g. Develop payroll related training materials for end-users 3. Unit 11 Employment Eligibility Verification a. Verify all Unit 11 (Teaching Associates, Graduate Assistant and Instructional Student Assistant) Academic b. Transaction Forms for sufficient enrollment prior to distributing to techs for processing o Notate enrollment on ATF forms and flag ineligible appointments o Distribute approved employee hires meeting eligibility requirements to payroll technicians 4. Respond to Union Grievances, Public Information Requests and Subpoenas a. Research, identify and provide appropriate documents requested to respond to Union Grievances, Public Information Requests and Subpoenas o Determine appropriate documentation from hardcopy files and databases to include in response PROVIDES LEAD DIRECTION OF OTHERS N/A REQUIREMENTS OF POSITION: 1. List education and experience required a. Four (4) years of responsible administrative support experience required or equivalent combination of education and experience Preferred: a. Experience and knowledge of PeopleSoft software b. Experience in an educational setting preferably within the CSU c. Experience in a collective bargaining environment 2. List knowledge, skills, and abilities required for this position a. Working knowledge of applicable university infrastructure, policies, and procedures b. Ability to demonstrate an awareness and appreciation of the cultural diversity of the University community and establish and maintain cooperative and effective relations with University employees, students and the public c. Thorough knowledge of English usage, spelling, grammar, punctuation and document formatting in order to independently prepare correspondence and communications d. Demonstrated experience in being detailed oriented and having strong organizational skills e. Demonstrated ability to accurately maintain files and records f. Knowledge of office methods, procedures and practices g. Demonstrated ability to manage multiple phone lines and walk-in customers simultaneously h. Demonstrated ability to quickly learn the State payroll terminology i. Demonstrated ability to independently identify appropriate payroll applications of a wide variety of complex written policies and procedures; tactfully and clearly explain a wide variety of standard procedures and policies to individuals j. Demonstrated ability to identify and trace errors k. Demonstrated ability to operate a computer terminal accessing multiple databases and websites l. Demonstrated ability to establish and maintain positive working relationships within and outside of the work group m. Demonstrated ability to learn quickly and work under immediate supervision or independently n. Demonstrated ability to understand and apply frequently changing payroll rules and regulations o. Demonstrated ability to handle and maintain confidential documents with discretion p. Strong computer skills and fluency in MS Office, including Word, Mail Merge, Excel, and Outlook q. Must have excellent customer service orientation, interpersonal, written and oral communication skills r. Demonstrated ability to communicate effectively to a wide variety of people in a positive, courteous and non-judgmental manner s. Demonstrated ability to communicate tactfully with irate customers t. Demonstrated ability to understand, review and compare tables, reports and data u. Demonstrated ability to work effectively under pressure, cooperatively, effectively and productively in a fast-paced complex environment with numerous competing demands and frequent interruptions v. Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data w. Ability to update and maintain payroll website x. Demonstrated ability to independently handle multiple work priorities and projects 3. List machines, tools, equipment, and motor vehicles used in the performance of the duties a. Personal computer, telephone, photocopier, fax, printer, shredder 4. Unique working conditions a. Onsite and remote work during COVID-19 a. Work affects a highly sensitive area b. Must be able to sit for extended periods of time using a computer terminal. c. Fast-paced working environment d. Substantial work is performed in a secured work area 5. Other Employment Requirements a. This position is subject to a background check including, but not limited to, employment verification, education verification, reference checks and criminal record checks. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position b. Must participate in required campus trainings including, but not limited to, Information Security Awareness Training and CSU's Sexual Misconduct Prevention Program Closing Date/Time: Open until filled