Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV The Department of Information Technology is seeking a highly skilled IT Analyst IV to join our Law & Justice (L&J) Division. The successful candidate will be responsible for providing advanced level technical support, developing IT strategies, and managing projects related to the Sheriff's Office's IT systems. This position will also have opportunities to provide additional support to local law enforcement agencies, specialized bureaus, and Solano County Justice Partners (e.g. Public and Alternative Defender’s Office, Probation, and the District Attorney’s Office.) The position requires a Background Investigation be cleared prior to being hired. As an Information Technology Analyst IV, you will apply advanced level subject matter expertise and analytical skills while serving in the capacity of IT section lead overseeing designated critical L&J systems. You will perform the most complex tasks within the Information Technology Analyst series which includes, providing guidance & partnering with IT technical domains (e.g. software engineering, network/systems administration, service desk, security, datacenter, and operations etc.) Includes leading journey-level Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. This position receives Supervision from the Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate will have ADVANCED knowledge and working experience in: Working with law enforcement, correctional, or local government setting, and serving in an IT capacity Supporting Law and Justice Systems and have knowledge of the criminal justice system and the legal process. Security principles and practices, including access control, encryption, and vulnerability management. Defining business requirements of justice systems and translating them into technology solutions that meet the needs of the users. Leading and mentoring journey level IT staff, as well as collaborate effectively with other departments and stakeholders. Develop and implement IT strategies, manage projects, and provide guidance and support to other members of the IT team. Learning and working with Criminal Justice Information (CJI); working knowledge of the California FBI Security Policy for CJI. Applying the principles, methods, and techniques used in designing, developing, testing, implementing, and maintaining computer software systems. Having strong collaboration skills and ability to work with a variety of stakeholders. Project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Understanding data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Working with business stakeholders to implement new standards, technologies and systems that meet business needs. Interfacing with outside entities to facilitate application integrations, updates, and changes. Gathering, analyzing, and evaluating data and information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to produce high quality output under deadlines. Experience in the support the development of innovative, accurate products that meet business needs. Aptitude to apply principles, practices, and techniques of providing quality customer service. Working both independently and as part of a diverse, multi-skilled team. Ability to communicate methods and findings verbally, in writing and visually to technical and non-technical audiences. Developing information system designs, flow charts, and reports. Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments, and work locations. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. The ideal candidate will have the following desired knowledge: IT Business Analysis & Data Analytics IT Governance & Risk Management Information Technology Service Management (ITSM) IT Process Maturity Assessments & Improvements IT Project Management Business Process Modeling & Notation IT Requirement Gathering & Analysis The ideal candidate will have the following desirable certifications: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement). Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/16/2023 - Deadline to submit application along with educational documents for first review. Applications will be reviewed every 3 weeks thereafter. 05/08-05/12 - Tentative dates for hiring interviews. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. Do you have at least 5 years of experience with Law and Justice information technology systems and/or application engineering and support experience, including two 2 years of project lead or supervisory responsibility? Yes No 2. If you answered yes to question #1, please describe your experience with Law and Justice information technology systems and/or application engineering and support experience to include two years of project lead or supervisory responsibility? If not applicable, please type N/A in the response area. 3. Do you have 5 years of experience ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? Yes No 4. If you answered yes to question #3, please describe your experience with ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? If not applicable, please type N/A in the response area. 5. How many year(s) of experience do you have developing and maintaining IT policies, procedures, and standards to ensure the security and reliability of the Sheriff's Office's IT systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 6. How many year(s) of experience do you have managing IT projects from inception to completion, ensuring that projects are completed on time and within budget? No experience Less than 1 year 1-2 years 3-5 years 6+ years 7. How many year(s) experience do you have conducting technology feasibility assessments and providing recommendations for new IT technologies and systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 8. How many year(s) of experience do you have troubleshooting and resolving complex IT issues, including network, software, and hardware issues? No experience Less than 1 year 1-2 years 3-5 years 6+ years 9. How many year(s) of experience do you have conducting business and system analysis, (e.g. requirement gathering, technology solution evaluations, process modeling/notation, and problem management, etc.)? This experience would also include leading program staff in customer portfolio management and business analyst day to day operations. No experience Less than 1 year 1-2 years 3-5 years 6+ years 10. Which of the following certifications have you achieved? Check all that apply: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement) Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) 11. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 12. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Aug 29, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV The Department of Information Technology is seeking a highly skilled IT Analyst IV to join our Law & Justice (L&J) Division. The successful candidate will be responsible for providing advanced level technical support, developing IT strategies, and managing projects related to the Sheriff's Office's IT systems. This position will also have opportunities to provide additional support to local law enforcement agencies, specialized bureaus, and Solano County Justice Partners (e.g. Public and Alternative Defender’s Office, Probation, and the District Attorney’s Office.) The position requires a Background Investigation be cleared prior to being hired. As an Information Technology Analyst IV, you will apply advanced level subject matter expertise and analytical skills while serving in the capacity of IT section lead overseeing designated critical L&J systems. You will perform the most complex tasks within the Information Technology Analyst series which includes, providing guidance & partnering with IT technical domains (e.g. software engineering, network/systems administration, service desk, security, datacenter, and operations etc.) Includes leading journey-level Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. This position receives Supervision from the Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate will have ADVANCED knowledge and working experience in: Working with law enforcement, correctional, or local government setting, and serving in an IT capacity Supporting Law and Justice Systems and have knowledge of the criminal justice system and the legal process. Security principles and practices, including access control, encryption, and vulnerability management. Defining business requirements of justice systems and translating them into technology solutions that meet the needs of the users. Leading and mentoring journey level IT staff, as well as collaborate effectively with other departments and stakeholders. Develop and implement IT strategies, manage projects, and provide guidance and support to other members of the IT team. Learning and working with Criminal Justice Information (CJI); working knowledge of the California FBI Security Policy for CJI. Applying the principles, methods, and techniques used in designing, developing, testing, implementing, and maintaining computer software systems. Having strong collaboration skills and ability to work with a variety of stakeholders. Project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks. Understanding data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Information system development lifecycle and design principles using flowcharting techniques and prototype development tools. Working with business stakeholders to implement new standards, technologies and systems that meet business needs. Interfacing with outside entities to facilitate application integrations, updates, and changes. Gathering, analyzing, and evaluating data and information to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Ability to produce high quality output under deadlines. Experience in the support the development of innovative, accurate products that meet business needs. Aptitude to apply principles, practices, and techniques of providing quality customer service. Working both independently and as part of a diverse, multi-skilled team. Ability to communicate methods and findings verbally, in writing and visually to technical and non-technical audiences. Developing information system designs, flow charts, and reports. Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met. Interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments, and work locations. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. The ideal candidate will have the following desired knowledge: IT Business Analysis & Data Analytics IT Governance & Risk Management Information Technology Service Management (ITSM) IT Process Maturity Assessments & Improvements IT Project Management Business Process Modeling & Notation IT Requirement Gathering & Analysis The ideal candidate will have the following desirable certifications: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement). Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 04/16/2023 - Deadline to submit application along with educational documents for first review. Applications will be reviewed every 3 weeks thereafter. 05/08-05/12 - Tentative dates for hiring interviews. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV) and the recruitment number (23-364060-04) in your email or fax. SUPPLEMENTAL QUESTIONNAIRE The Supplemental Questionnaire will be used to determine applicants’ qualifications for this position and assess an applicant’s ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank. Please note that the experience in your answers must be reflected in your employment history. 1. Do you have at least 5 years of experience with Law and Justice information technology systems and/or application engineering and support experience, including two 2 years of project lead or supervisory responsibility? Yes No 2. If you answered yes to question #1, please describe your experience with Law and Justice information technology systems and/or application engineering and support experience to include two years of project lead or supervisory responsibility? If not applicable, please type N/A in the response area. 3. Do you have 5 years of experience ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? Yes No 4. If you answered yes to question #3, please describe your experience with ensuring technology used in law enforcement operations is secure and compliant with relevant regulations and policies, including 3 years working with Criminal Justice Information? If not applicable, please type N/A in the response area. 5. How many year(s) of experience do you have developing and maintaining IT policies, procedures, and standards to ensure the security and reliability of the Sheriff's Office's IT systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 6. How many year(s) of experience do you have managing IT projects from inception to completion, ensuring that projects are completed on time and within budget? No experience Less than 1 year 1-2 years 3-5 years 6+ years 7. How many year(s) experience do you have conducting technology feasibility assessments and providing recommendations for new IT technologies and systems? No experience Less than 1 year 1-2 years 3-5 years 6+ years 8. How many year(s) of experience do you have troubleshooting and resolving complex IT issues, including network, software, and hardware issues? No experience Less than 1 year 1-2 years 3-5 years 6+ years 9. How many year(s) of experience do you have conducting business and system analysis, (e.g. requirement gathering, technology solution evaluations, process modeling/notation, and problem management, etc.)? This experience would also include leading program staff in customer portfolio management and business analyst day to day operations. No experience Less than 1 year 1-2 years 3-5 years 6+ years 10. Which of the following certifications have you achieved? Check all that apply: Information Technology Infrastructure Library (ITIL) certifications (e.g. Service Design, Operations, Transition, and/or Process Improvement) Project Management Professional (PMP), Project Management Institute Certification PMI Agile Certified Practitioner (PMI-ACP®), Project Management Institute Certification of Capability in Business Analysis™ (CCBA®), International Institute of Business Analysis (IIBA®) Certified Business Analysis Professional (CBAP®), International Institute of Business Analysis (IIBA®) CompTIA Security+ Certified Law Enforcement Analyst (CLEA) 11. What is the highest level of education you have completed? High School Diploma Associate's Degree Bachelor's Degree Master's Degree 12. Will you be submitting proof of education? If so, how will you be submitting proof of education (transcripts, copy of degree, etc.)? Attached to this application Via email at recruitment@solanocounty.com I will not be submitting educational documents Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: Open Until Filled
Solano County, CA
Fairfield, California, United States
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Business Intelligence Report Developer) As an Information Technology Analyst IV (Report/BI Developer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Our current Opportunity is within our Data Services Team! As an Information Technology Analyst IV (Report/BI Developer), you will be a prominent member of our Application Management & Analytics team supporting the Central IT department of the County of Solano, two (2) data centers, eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Application Management & Analytics Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services, and has the highest demand for data use and reporting requirements. You will provide Business Intelligence and reporting solutions for data users across the County. You will map various databases used in the organization and design, code, test, and aggregate the results to create actionable information. You will also work with data users to identify and anticipate reporting and data needs, affect change in the data architecture, and conduct data preparation, visual-based data discovery, interactive dashboards, and augmented analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the Department and with stakeholders throughout the County. Our ideal candidate embraces change, is flexible and adaptable, and looks for opportunities for improvement. They are adept at working with end users to determine needs and can prioritize these needs through questions and answers to develop a minimal viable product and scope the project accordingly. Desired Knowledge and Experience in the following: Data visualization Data modeling Extensive experience and knowledge in developing data for reports and dashboards Power BI Reporting User experience (UI/UX) design Data governance and security Desired Certifications Azure DevOps Power BI Data Analyst Azure Data Fundamentals BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 15, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 10/06/2023 - Deadline to submit application along with educational documents. TBD - Tentative dates for hiring interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV-BIRD) and the recruitment number (23-364060-09) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV-BIRD) and the recruitment number (23-364060-09) in your email or fax. Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: 10/6/2023 5:00:00 PM
Sep 01, 2023
Full Time
Introduction Enjoy great benefits, job security and contribute to your community at Solano County! Department of Information Technology The Department of Information Technology (DoIT) at Solano County provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for a cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other government organizations and business partners. Find out more about the Department of Information Technology by clicking on the following link: Department of Information Technology THE POSITION Information Technology Analyst IV (Business Intelligence Report Developer) As an Information Technology Analyst IV (Report/BI Developer) you will apply advanced levels of specialized and technical analytical skills and knowledge while serving as team leader/project manager for designated major systems. You will perform the most difficult tasks within the Information Technology Analyst series including providing advanced technical support to system users. You will provide lead direction to software development, network/systems administration, service desk, or security and database systems, other Information Technology Analysts, and/or consultants on assigned systems design, or infrastructure and maintenance projects. Supervision from our Information Technology Analyst (Principal) as well as our Information Technology Manager. You may also receive functional direction from the Assistant Director and/or Chief Information Officer. Our current Opportunity is within our Data Services Team! As an Information Technology Analyst IV (Report/BI Developer), you will be a prominent member of our Application Management & Analytics team supporting the Central IT department of the County of Solano, two (2) data centers, eighteen (18) departments with over 3,000 employees across multiple industries, ultimately providing service to over 447,643 constituents. As a member of our Application Management & Analytics Team, you will primarily support our Health and Social Services Department which includes Public Health, Social and Behavioral Health Services, and has the highest demand for data use and reporting requirements. You will provide Business Intelligence and reporting solutions for data users across the County. You will map various databases used in the organization and design, code, test, and aggregate the results to create actionable information. You will also work with data users to identify and anticipate reporting and data needs, affect change in the data architecture, and conduct data preparation, visual-based data discovery, interactive dashboards, and augmented analytics. Education and Experience Requirements Education Equivalent to an Associate’s degree, preferably in information technology, or a closely related field. Experience Depending upon assignment, five (5) years of experience performing progressively responsible software development, or infrastructure management duties and functions. Note : A Bachelor’s degree from an accredited college or university, preferably in information technology, management information systems may be substituted for two years of experience. Note: Additional experience may substitute on a year for year basis for the educational requirement. Please click on the following link to access the job description: Information Technology Analyst IV The Ideal Candidate The ideal candidate is an excellent communicator; they are collaborative, motivating, entrepreneurial, and comfortable working autonomously. They will form meaningful partnerships within the Department and with stakeholders throughout the County. Our ideal candidate embraces change, is flexible and adaptable, and looks for opportunities for improvement. They are adept at working with end users to determine needs and can prioritize these needs through questions and answers to develop a minimal viable product and scope the project accordingly. Desired Knowledge and Experience in the following: Data visualization Data modeling Extensive experience and knowledge in developing data for reports and dashboards Power BI Reporting User experience (UI/UX) design Data governance and security Desired Certifications Azure DevOps Power BI Data Analyst Azure Data Fundamentals BENEFITS/ WHAT'S IN IT FOR YOU? Benefits Summary Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage is $1,900.58 per month for 2023. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage. Dental and vision insurances for the employee and eligible dependents are paid 100% by the County. Solano County participates in CalPERS retirement and contributes to Social Security. The County observes twelve (12) full day fixed and two (2) half day fixed paid holidays per year. Additionally, employees in this bargaining unit receive two (2) floating paid holiday(s) per year. Vacation is accrued at approximately ten (10) days per year. Sick leave accrues at approximately 12 days per year. Effective July 1 of each year, 80 hours of administrative leave is granted. Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 15, 20, 25, 30 and 35 years. Please click on the following link to access the benefits summary: Benefits Summary Learning and Development Culture Solano County is committed to “Invest In and For the Future” by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs: Tuition Reimbursement Program Annual Education Fair County Mentoring Program Leadership Academy Supervisory Trainings Skill Development Trainings Self-paced learning opportunities SELECTION PROCESS 10/06/2023 - Deadline to submit application along with educational documents. TBD - Tentative dates for hiring interviews Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Please click on "Apply Online" at the bottom of this posting. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by fax to (707) 784-3424, or by email to recruitment@solanocounty.com and are due by the application review date. Be sure to include the recruitment title (Information Technology Analyst IV-BIRD) and the recruitment number (23-364060-09) in your email or fax. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA. Please note that all dates/times listed in the job announcement are Pacific Time. DOCUMENT SUBMITTAL REQUIREMENTS EDUCATION DOCUMENTS MAY BE REQUIRED All candidates qualifying for the position under the education requirement must submit a copy of their official/unofficial transcripts (verifying the courses and units completed) or degree (verifying date, degree and area of specialization conferred) by the application submittal deadline. Candidates who fail to submit their transcripts by the application submittal deadline will be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com. Be sure to include the recruitment title (Information Technology Analyst IV-BIRD) and the recruitment number (23-364060-09) in your email or fax. Supervision Received and Exercised Supervision is received from a Principal Information Technology Analyst or an Information Technology Manager. The incumbent may receive functional direction from the Assistant Director and/or Chief Information Officer. Incumbents in this classification may function as a project manager and/or team leader over technical and professional staff. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE APPLICATION SUBMITTAL DEADLINE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. AMERICANS WITH DISABILITIES ACT It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job. APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the “Selection Process”), must complete the following form: Request for Testing Accommodation by Applicants with Disabilities Form This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request. SOLANO COUNTY Click here to take a video tour of Solano County OUR COMMUNITY Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years - the only California community with that distinction. Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability. Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis. Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries. Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys. County Population (2019): 447,643 The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Closing Date/Time: 10/6/2023 5:00:00 PM
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Description: Working Title : ITC for Workflow, Data and Special Projects Classification Title : Information Technology Consultant - Career Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, June 7, 2023 @ 11:55 PST Please note: As of May 17, 2023, this position has been reposted and is under active recruitment. Apply today! (Prior applicants need not re-apply.) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Associate Dean of Graduate Studies and lead of the Graduate Center Director, the Information Technology Consultant for Workflow, Data and Special projects is responsible for providing consultation and coordination of both the workflow and imaging needs and the data management needs of the Office of Graduate Studies and related units including the McNair Scholars and Graduate Diversity Programs. In addition, the incumbent provides Tier 1 user consultation for a wide range of IT user issues in the department. A key aspect of the position is effective and collaborative coordination of intermediate and advanced IT issues with the central Information Resources and Technology division, with emphasis on coordination of workflow and data management projects. The incumbent provides primary support for the use, maintenance, and improvement of the OnBase Graduate Admission workflow system, including management of the document imaging and data extraction aspects of that workflow. The incumbent coordinates multiple user IT issues related to admissions workflow independently; resolving general software and hardware problems with use of OnBase, the Student Tracking/Records System, and the document imaging system, coordinating with the IRT project management and workflow support team as needed. In addition, the incumbent is responsible for coordinating the assessment and use of office data needs for planning, budgeting, admissions, assessment, and degree services for graduate education by making recommendations for database/data-handling within the Office of Graduate Studies. A key part of this coordination role is serving as the office liaison to both the Associate Chief Information Officer’s Data Services group and the Student Affairs Records and Enrollment teams. Intermediate and advanced data management and analysis issues are done by working collaboratively with these two offices. Another essential function is coordination of other user technology needs, in consultation with Information Resources and Technology. The incumbent will assume responsibility for special technology related projects and services related to graduate enrollment and services on campus. This position provides technical and consultative liaison between Office of Graduate Studies users and the Web development, database development, server operations, desktop hardware and software in Windows and Mac environments, and networking support areas of IRT. The incumbent must also maintain positive working relationships while serving multiple departments. Under the lead of the Graduate Center Director, the Information Technology Consultant is responsible for assisting with the long-range planning for technological advances for the Office of Graduate Studies and related units including the McNair Scholars and Graduate Diversity Programs. FLSA : Exempt (not eligible for overtime compensation under FLSA) Anticipated Hiring Range : $4,678 per month to $6,395 per month CSU Classification Salary Range : $4,678 - $11,547 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday thru Friday 8am-5pm; other hours as required; changes during summer months. This is an on-site position. Department Information The Office of Graduate Studies, in partnership with the other colleges and departments at the university, provides leadership for the advancement of graduate education at Sacramento State. Graduate Studies supports the development and vibrancy of quality graduate programs, and serves the scholarly and professional needs of graduate students at the university and into their careers. Our work is guided by our core values of excellence, integrity, equity, and service. The Graduate Center supports students along the entire process of the graduate student experience at Sac State; from undergraduates interested in graduate study to prospective students applying through graduation and all the steps in between. csus.edu/graduate-studies/ Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Required Qualifications Bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Demonstrated ability to function as an Information Technology Consultant at the Career level including ability to integrate software, data, and hardware to match user and business process needs, use IT systems to provide solutions to common business problems, analyze data requirements in support of business applications and use effective communication and listening skills. Applicants must have the knowledge, skills, and ability to perform the following Essential Functions of this position: Demonstrated knowledge, skill, and ability to analyze business processes commonly used in the Office of Graduate Studies and to consult with users on the application of appropriate workflow systems and technologies to improve those processes. Demonstrated knowledge, skill, and ability to consult with users of the assessment, management, reporting, and analysis of data for decision-making. Demonstrated knowledge, skill, and ability to provide coordination and communication for liaison with the campus technology division (Information Resources and Technology) and Graduate Studies needs for business process improvement (workflow) and data reporting/analysis. Demonstrated knowledge, skill, and ability to consult and provide Tier 1 support to Graduate Studies employees on all aspects of employee’s use of information technology software and hardware, including the ability to coordinate needed advanced services with the central IT division. Demonstrated experience in independently applying analytical judgment to standard and nonstandard applications and systems, collaborating/coordinating with IRT to solve a wide range of problems and develop practical and thorough solutions. Demonstrated ability to work in a team environment with functional users of the enterprise systems and the technical staff in developing solutions; Demonstrated knowledge, skill, and ability to perform the Core Functions of the Information Technology consultant classification listed below: Ability to work independently on graduate admissions, degree services, outreach, and student support program IT systems to provide solutions to common business problems. Interpersonal or communication skills in working with users to interpret needs and deliver appropriate IT solutions and workflow solutions in a team environment. Ability to apply consultative skills to assess user needs and provide appropriate solutions in cooperation with other campus IT staff. Demonstrated ability to work independently. Ability to initiate and manage multiple tasks, projects, and people under competing deadlines and maintain flexibility during constant shifting priorities. Demonstrated ability to lead staff or project teams in the successful completion of projects and initiatives, including the ability to work collaboratively with the central IT projects management office. Condition of employment: Ability to pass a background check. Preferred Qualifications Master’s degree in computer science, information systems, educational technology communications, or related field. Three years of experience with the application of enterprise information technology and data systems in academic environments, with preference for experience with admissions, degree services, and student support program issues and service support challenges. Three years of experience with business process analysis and the application of document imaging and workflow technology. Preference will be given to applicants with OnBase workflow technology or similar system, including the ability to train in the coding or workflows and imaging integrations. At least two years of experience with enterprise software systems similar or identical to the PeopleSoft student system. Preference will be given to candidates with a minimum of five years (60 months) experience with utilization of PeopleSoft Administration at a college or university with special preference for experience in direct support/use of the PeopleSoft Campus Solutions modules: Student Records, Campus Self Service, Campus Community, Academic Advisement, Recruiting & Admissions, Financial Aid and/or Student Financials. At least three years of experience analyzing and defining user data needs in support of decision-making, including both the direct application of data skills at the ITC Career level and liaison with advanced data reporting, analysis, and visualization services. Direct experience preferred in defining data queries, developing and analyzing data reports and consulting on data use and automating processes. Strong preference for experience and demonstrated ability to coordinate data needs with the campus Division of Information Resources and Technology (IRT), including coordinating advanced data analysis, prediction, and visualization. At least three years of experience precoding Tier 1 desktop user support with significant experience coordinating intermediate and advanced IT support issues with central IRT services. Preference given to candidates with experience coordinating workflow, data, web development, social media and service issues with enterprise IT services. Preference given to candidates with a minimum of three (3) years of Lead experience, especially in a higher education environment. General knowledge of Federal, State, CSU System, and Sacramento State academic and administrative policies and procedures that affect student administration. General experience in the development and implementation of software system roll-out strategies, change management, including the provision of documentation and training of end users. Substantial experience in detailed functional acceptance testing of software used by students, especially related to social media. Experience as a presenter at professional meetings, especially with the use of PowerPoint, and video presentations. Experience in leading teams and implementation efforts for assigned projects using advanced communication and listening skills and enterprise project planning tools and services. Required Licenses/Certifications n/a Documents Needed to Apply List documents needed for this position: Resume, cover letter, diversity statement. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the application. Instructions for required diversity statement: At Sacramento State, we strive to embrace each other’s strengths and differences and work collaboratively upon principles of cultural humility and respect for all to create an atmosphere in which a sense of belonging within our community can flourish. We are committed to fostering in all of our members a sense of inclusiveness by providing equal access to educational opportunities and a welcoming environment. We are looking for applicants who can help us enhance our community of inclusion and belonging which includes respect for others and an openness to differing perspectives and identities. Provide a diversity statement. In your statement, please incorporate your response to the following questions: How have you incorporated equity, diversity, and/or inclusion into your current or a previous position, and how do you envision diversity and inclusion playing a role in this position? ( Please explain your answer in a minimum of at least one paragraph. ) About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
Aug 24, 2023
Full Time
Description: Working Title : ITC for Workflow, Data and Special Projects Classification Title : Information Technology Consultant - Career Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, June 7, 2023 @ 11:55 PST Please note: As of May 17, 2023, this position has been reposted and is under active recruitment. Apply today! (Prior applicants need not re-apply.) Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Associate Dean of Graduate Studies and lead of the Graduate Center Director, the Information Technology Consultant for Workflow, Data and Special projects is responsible for providing consultation and coordination of both the workflow and imaging needs and the data management needs of the Office of Graduate Studies and related units including the McNair Scholars and Graduate Diversity Programs. In addition, the incumbent provides Tier 1 user consultation for a wide range of IT user issues in the department. A key aspect of the position is effective and collaborative coordination of intermediate and advanced IT issues with the central Information Resources and Technology division, with emphasis on coordination of workflow and data management projects. The incumbent provides primary support for the use, maintenance, and improvement of the OnBase Graduate Admission workflow system, including management of the document imaging and data extraction aspects of that workflow. The incumbent coordinates multiple user IT issues related to admissions workflow independently; resolving general software and hardware problems with use of OnBase, the Student Tracking/Records System, and the document imaging system, coordinating with the IRT project management and workflow support team as needed. In addition, the incumbent is responsible for coordinating the assessment and use of office data needs for planning, budgeting, admissions, assessment, and degree services for graduate education by making recommendations for database/data-handling within the Office of Graduate Studies. A key part of this coordination role is serving as the office liaison to both the Associate Chief Information Officer’s Data Services group and the Student Affairs Records and Enrollment teams. Intermediate and advanced data management and analysis issues are done by working collaboratively with these two offices. Another essential function is coordination of other user technology needs, in consultation with Information Resources and Technology. The incumbent will assume responsibility for special technology related projects and services related to graduate enrollment and services on campus. This position provides technical and consultative liaison between Office of Graduate Studies users and the Web development, database development, server operations, desktop hardware and software in Windows and Mac environments, and networking support areas of IRT. The incumbent must also maintain positive working relationships while serving multiple departments. Under the lead of the Graduate Center Director, the Information Technology Consultant is responsible for assisting with the long-range planning for technological advances for the Office of Graduate Studies and related units including the McNair Scholars and Graduate Diversity Programs. FLSA : Exempt (not eligible for overtime compensation under FLSA) Anticipated Hiring Range : $4,678 per month to $6,395 per month CSU Classification Salary Range : $4,678 - $11,547 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday thru Friday 8am-5pm; other hours as required; changes during summer months. This is an on-site position. Department Information The Office of Graduate Studies, in partnership with the other colleges and departments at the university, provides leadership for the advancement of graduate education at Sacramento State. Graduate Studies supports the development and vibrancy of quality graduate programs, and serves the scholarly and professional needs of graduate students at the university and into their careers. Our work is guided by our core values of excellence, integrity, equity, and service. The Graduate Center supports students along the entire process of the graduate student experience at Sac State; from undergraduates interested in graduate study to prospective students applying through graduation and all the steps in between. csus.edu/graduate-studies/ Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Required Qualifications Bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Demonstrated ability to function as an Information Technology Consultant at the Career level including ability to integrate software, data, and hardware to match user and business process needs, use IT systems to provide solutions to common business problems, analyze data requirements in support of business applications and use effective communication and listening skills. Applicants must have the knowledge, skills, and ability to perform the following Essential Functions of this position: Demonstrated knowledge, skill, and ability to analyze business processes commonly used in the Office of Graduate Studies and to consult with users on the application of appropriate workflow systems and technologies to improve those processes. Demonstrated knowledge, skill, and ability to consult with users of the assessment, management, reporting, and analysis of data for decision-making. Demonstrated knowledge, skill, and ability to provide coordination and communication for liaison with the campus technology division (Information Resources and Technology) and Graduate Studies needs for business process improvement (workflow) and data reporting/analysis. Demonstrated knowledge, skill, and ability to consult and provide Tier 1 support to Graduate Studies employees on all aspects of employee’s use of information technology software and hardware, including the ability to coordinate needed advanced services with the central IT division. Demonstrated experience in independently applying analytical judgment to standard and nonstandard applications and systems, collaborating/coordinating with IRT to solve a wide range of problems and develop practical and thorough solutions. Demonstrated ability to work in a team environment with functional users of the enterprise systems and the technical staff in developing solutions; Demonstrated knowledge, skill, and ability to perform the Core Functions of the Information Technology consultant classification listed below: Ability to work independently on graduate admissions, degree services, outreach, and student support program IT systems to provide solutions to common business problems. Interpersonal or communication skills in working with users to interpret needs and deliver appropriate IT solutions and workflow solutions in a team environment. Ability to apply consultative skills to assess user needs and provide appropriate solutions in cooperation with other campus IT staff. Demonstrated ability to work independently. Ability to initiate and manage multiple tasks, projects, and people under competing deadlines and maintain flexibility during constant shifting priorities. Demonstrated ability to lead staff or project teams in the successful completion of projects and initiatives, including the ability to work collaboratively with the central IT projects management office. Condition of employment: Ability to pass a background check. Preferred Qualifications Master’s degree in computer science, information systems, educational technology communications, or related field. Three years of experience with the application of enterprise information technology and data systems in academic environments, with preference for experience with admissions, degree services, and student support program issues and service support challenges. Three years of experience with business process analysis and the application of document imaging and workflow technology. Preference will be given to applicants with OnBase workflow technology or similar system, including the ability to train in the coding or workflows and imaging integrations. At least two years of experience with enterprise software systems similar or identical to the PeopleSoft student system. Preference will be given to candidates with a minimum of five years (60 months) experience with utilization of PeopleSoft Administration at a college or university with special preference for experience in direct support/use of the PeopleSoft Campus Solutions modules: Student Records, Campus Self Service, Campus Community, Academic Advisement, Recruiting & Admissions, Financial Aid and/or Student Financials. At least three years of experience analyzing and defining user data needs in support of decision-making, including both the direct application of data skills at the ITC Career level and liaison with advanced data reporting, analysis, and visualization services. Direct experience preferred in defining data queries, developing and analyzing data reports and consulting on data use and automating processes. Strong preference for experience and demonstrated ability to coordinate data needs with the campus Division of Information Resources and Technology (IRT), including coordinating advanced data analysis, prediction, and visualization. At least three years of experience precoding Tier 1 desktop user support with significant experience coordinating intermediate and advanced IT support issues with central IRT services. Preference given to candidates with experience coordinating workflow, data, web development, social media and service issues with enterprise IT services. Preference given to candidates with a minimum of three (3) years of Lead experience, especially in a higher education environment. General knowledge of Federal, State, CSU System, and Sacramento State academic and administrative policies and procedures that affect student administration. General experience in the development and implementation of software system roll-out strategies, change management, including the provision of documentation and training of end users. Substantial experience in detailed functional acceptance testing of software used by students, especially related to social media. Experience as a presenter at professional meetings, especially with the use of PowerPoint, and video presentations. Experience in leading teams and implementation efforts for assigned projects using advanced communication and listening skills and enterprise project planning tools and services. Required Licenses/Certifications n/a Documents Needed to Apply List documents needed for this position: Resume, cover letter, diversity statement. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the application. Instructions for required diversity statement: At Sacramento State, we strive to embrace each other’s strengths and differences and work collaboratively upon principles of cultural humility and respect for all to create an atmosphere in which a sense of belonging within our community can flourish. We are committed to fostering in all of our members a sense of inclusiveness by providing equal access to educational opportunities and a welcoming environment. We are looking for applicants who can help us enhance our community of inclusion and belonging which includes respect for others and an openness to differing perspectives and identities. Provide a diversity statement. In your statement, please incorporate your response to the following questions: How have you incorporated equity, diversity, and/or inclusion into your current or a previous position, and how do you envision diversity and inclusion playing a role in this position? ( Please explain your answer in a minimum of at least one paragraph. ) About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Service Management Product Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range $6,916.00 - $7,416.00 Per Month ($82,992.00 - $88,992.00 Annually) Salary is commensurate with experience. Position Summary The Candidate, who reports to the Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus’s ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus’s service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus’s common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. Position Information ServiceNow System Administration Manage and maintain the Service Now platform, including configuration, customization, and administration. Keep up to date with the latest Service Now features and functionality, and recommend upgrades or enhancements as needed. Collaborate with campus units to gather requirements and design solutions that meet business needs. Provide technical support and guidance to users of the Service Now platform. Work with developers to expand and maintain integrations to other IT systems, including JIRA, Confluence, and Microsoft Teams Develop and implement workflows, business rules, UI policies, and other Service Now modules to meet business requirements. Develop reports and dashboards to provide insight into Service Now usage and performance. Develop and maintain a comprehensive knowledge base for the Service Now platform, including articles on common issues, frequently asked questions, and best practices Maintain documentation of system configurations, processes, and procedures. ServiceNow Scrum Product Ownership Manage and prioritize story backlog in Jira Collaborate with Director of Service Management, to develop scrum backlog to align with ServiceNow roadmap Participate in scrum events to guide the ServiceNow product development Outreach and Service Management Advocacy Participate in the SF State Service Management Community of Practice Work with distributed IT units to effectively manage IT service to the campus Prepare reports of campus-wide ticketing usage and trends Develop and deliver ServiceNow training Asset / Software management Assist in advancing campus-wide asset management solution Facilitate the use of asset management systems to track all hardware and software assets and relationships Maintain detailed records and document all changes using change management Participate in system-wide and campus-wide software groups Other duties as required Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Bachelor’s Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst Minimum 2 years’ experience in ServiceNow administration Minimum 1 year experience with Agile Scrum Ability to define user requirements and propose solution design Ability to balance multiple priorities with varying scope and timing Ability to document a business process and translate to ServiceNow configuration Proficient with HTML Solid relationship management and performance management skills Excellent analytical and problem-solving skills Exceptional professional and technical writing skills Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives Proficient at defining user stories and functional requirements for applications Desired: Master’s Degree in an Information Technology related field Experience providing IT support in higher education Proficient with business rules, UI policies, UI actions, client script, and access controls Proven success with ServiceNow report and dashboard development Experience implementing asset and configuration management capabilities Understanding of Section 508 ADA compliance Familiar with ServiceNow integrations and scripting Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request Managed public service portal Implementation experience with ITSM and CSM ServiceNow Admin certification Ability to design and troubleshoot data flows Basic understanding of project management functions Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Aug 23, 2023
Full Time
Description: Working Title Service Management Product Lead SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday; 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range $6,916.00 - $7,416.00 Per Month ($82,992.00 - $88,992.00 Annually) Salary is commensurate with experience. Position Summary The Candidate, who reports to the Director of Service Management, is the Service Management Product Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus’s ServiceNow capabilities. The Service Management Product Lead shall be responsible for enhancing the ServiceNow implementation to advance the campus’s service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus’s common instance. The Service Management Product Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the Service Management Product Lead shall oversee the product backlog for advancing the service management roadmap. The candidate shall facilitate end-user training, documentation, and product evaluation and provide technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The Service Management Product Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. Position Information ServiceNow System Administration Manage and maintain the Service Now platform, including configuration, customization, and administration. Keep up to date with the latest Service Now features and functionality, and recommend upgrades or enhancements as needed. Collaborate with campus units to gather requirements and design solutions that meet business needs. Provide technical support and guidance to users of the Service Now platform. Work with developers to expand and maintain integrations to other IT systems, including JIRA, Confluence, and Microsoft Teams Develop and implement workflows, business rules, UI policies, and other Service Now modules to meet business requirements. Develop reports and dashboards to provide insight into Service Now usage and performance. Develop and maintain a comprehensive knowledge base for the Service Now platform, including articles on common issues, frequently asked questions, and best practices Maintain documentation of system configurations, processes, and procedures. ServiceNow Scrum Product Ownership Manage and prioritize story backlog in Jira Collaborate with Director of Service Management, to develop scrum backlog to align with ServiceNow roadmap Participate in scrum events to guide the ServiceNow product development Outreach and Service Management Advocacy Participate in the SF State Service Management Community of Practice Work with distributed IT units to effectively manage IT service to the campus Prepare reports of campus-wide ticketing usage and trends Develop and deliver ServiceNow training Asset / Software management Assist in advancing campus-wide asset management solution Facilitate the use of asset management systems to track all hardware and software assets and relationships Maintain detailed records and document all changes using change management Participate in system-wide and campus-wide software groups Other duties as required Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Bachelor’s Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst Minimum 2 years’ experience in ServiceNow administration Minimum 1 year experience with Agile Scrum Ability to define user requirements and propose solution design Ability to balance multiple priorities with varying scope and timing Ability to document a business process and translate to ServiceNow configuration Proficient with HTML Solid relationship management and performance management skills Excellent analytical and problem-solving skills Exceptional professional and technical writing skills Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives Proficient at defining user stories and functional requirements for applications Desired: Master’s Degree in an Information Technology related field Experience providing IT support in higher education Proficient with business rules, UI policies, UI actions, client script, and access controls Proven success with ServiceNow report and dashboard development Experience implementing asset and configuration management capabilities Understanding of Section 508 ADA compliance Familiar with ServiceNow integrations and scripting Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request Managed public service portal Implementation experience with ITSM and CSM ServiceNow Admin certification Ability to design and troubleshoot data flows Basic understanding of project management functions Environmental/Physical/Special May need to work weekend and/or early morning / night hours for special projects. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
HAYWARD AREA RECREATION & PARK DISTRICT
Hayward, California, United States
Job Details Level : Management Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Full Time Education Level : 4 Year Degree Salary Range : $150,444.60 - $182,866.20 Salary/year Job Shift : Day Job Category : Information Technology Are you a seasoned IT professional with managerial experience? Are you seeking an opportunity to do work that makes a difference and improves our local communities? H.A.R.D. has an opening for a tech-savvy, driven, customer-service focused IT Manager to join our Information Technology team! The Hayward Area Recreation and Park District, known locally as “H.A.R.D.," is an independent special use district created to provide park and recreation services for over 309,000 residents. Our boundaries encompass a 100 square-mile area, which includes the City of Hayward and the unincorporated communities of Castro Valley, San Lorenzo, Ashland, Cherryland and Fairview and Hayward Acres. The District operates over 135 parks and facilities. Our mission is to enrich the quality of life for our community by providing a variety of recreation activities, parks, and facilities that promote health and wellness, learning, and fun. About the District’s IT Division: The IT Division provides information technology support for the entire District. This includes computer systems and user support, telecommunications for the telephone systems and maintaining various other District systems and radio communication. We currently have one full-time Information Systems Administrator and one Technical Support staff provided through a third-party contract. The District also has an IT consultant team that is responsible for implementing major district infrastructure projects. The IT Manager position has been added this year and will provide critical guidance to District management on IT best practices, the ideal organizational structure for the IT Division, and project planning for current and proposed IT initiatives. The position reports directly to the Administrative Services Director. This role offers the possibility of a hybrid work schedule, healthy work-life balance, a competitive salary, comprehensive medical, dental and vision plans, retirement benefits through the California Public Employees Retirement Systems (CalPERS), professional and educational development opportunities and an opportunity to be part of a team-oriented environment. Here are the details about the positions: Available Positions: 1 Annual Salary: $150,444.60/year - $182,866.20/year This position is eligible for a hybrid remote work schedule following satisfactory evaluation of the candidates’ performance. Typical Work Schedule: Monday - Friday, 8 hours/day, 40 hours/week. This position may be required to work outside of regular business hours in order to perform or oversee maintenance, backups or other project work. Typical Work Hours: 8:30am - 5:00pm Full time, benefits eligible position Filing Deadline for this position is September 28 th , 2023. This posting may close at any time. DEFINITION Under general direction, this position oversees and directs the day-to-day operations of the Information Technology Division, including administration of network and infrastructure system implementations, conversions, modifications, and general technical troubleshooting; oversight of consultants and contractors, negotiation and management of purchase agreements and service contracts with contractors and vendors; development and oversight of divisional budget, and performs related duties as assigned. DISTINGUISHING FEATURES Receives general direction from the Administrative Services Director. Exercises direct and general supervision over professional and technical support staff. This is a management classification responsible for planning, organizing, reviewing, and evaluating the programs, services, and activities of the Information Technology Division of the Administrative Services Department, including oversight of daily operations of the District’s information and network infrastructure, telecommunications systems, and related systems. Responsibilities include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation. In addition to management skills, this classification requires technical skills in the areas of design and implementation and requires server and network expertise. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines, as well as the ability to clearly articulate complex technical information to non-technical staff. This class is distinguished from that of Administrative Services Director in that the latter has overall responsibility for all functions of the Finance, Human Resources, and Information Technology divisions of the Administrative Services Department and for developing, implementing, and interpreting public policy. EXAMPLES OF DUTIES NOTE : The following list of duties are those usually performed by most employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. Plans, manages, oversees, and performs as necessary the daily functions, operations, and activities of the Information Technology Division including oversight of daily operations of the City’s information and network infrastructure, telecommunications systems, and related systems. Participates in the development and implementation of goals, objectives, and priorities for the Information Technology Division; recommends appropriate service and staffing levels; recommends and administers policies and procedures. Develops and manages the Information Technology Division’s budget; determines funding needed for consultant support, equipment, materials and supplies; ensures compliance with budgeted funding. Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with District specifications and service quality. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Plans, organizes, implements, and administers security and oversight of all telecommunication hardware and services for the District including, but not limited to, all central computers, local and wide area network, cloud based services, wireless access, personal computers, printers, routers, switches, application servers (both physical and virtual,) email server, internet connectivity and other application software; establishes schedules for back-up; and maintains inventory of data processing equipment, supplies and materials. Monitors and analyzes network and server performance; reviews system event/audit logs to detect problems and identify inefficient use of resources; conducts root cause analysis and recommends solutions. Manages the District’s various communication systems including software and hardware configurations for ethernet/network cabling, wireless systems, VPN and remote access connectivity, VOIP and landline telephone systems, cellular phones, fax-based transmissions, local network and cloud services, and other systems as acquired. Directs the planning and acquisition of new hardware equipment and equipment modifications or enhancements; installs and configures new equipment; and manages and schedules third party equipment maintenance and repair activities. Directs the acquisition of information and telecommunication software; manages District software databases and libraries; and tests and monitors the operation of new and modified programs. Establishes, documents, implements, and administers technology standards, policies, and procedures to be used by the District such as the IT Master Plan and Disaster Recovery Plan based on current technology developments, security requirements, and best practices and compliance requirements in coordination with financial and staff resources. Manages cybersecurity protocols for the District including development of security systems, analysis of current systems for vulnerabilities, and risk analysis and mitigation through security audits and training. Performs other related duties as assigned. MINIMUM QUALIFICATIONS Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: Education: Equivalent to a bachelor’s degree from an accredited college or university with major coursework in computer science, information systems, business or public administration, or closely related field and seven (7) years of progressively responsible professional experience in the development and administration of computer systems, telecommunication systems, and local area networks, including three (3) years at a supervisory or management level. License or Certificate: Possession of a valid California Driver’s License is a condition of initial and continued employment in this classification. KNOWLEDGE, SKILLS AND ABILITIES The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties Knowledge of: Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of information technology programs and activities. Principles and practices of public information technology administration, including but not limited to, the principles, applications, and operation of telecommunications, microcomputers, network systems, and appropriate hardware and software applications. Principles and practices of systems analysis, programming and development. Principles and practices of project management, including planning, scheduling and control. Operation and administration of applicable systems and software, such as Windows Servers, Microsoft SQL, Networking and Telecommunication Management and Design, Exchange servers, UNIX, and/or Basic HTML/JavaScript. Applicable federal, state, and local laws, codes and ordinances relevant to the areas of responsibility. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Hardware and software deployment mechanisms. Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Assist in developing and implementing goals, objectives, practices, policies, procedures and work standards. Provide administrative, management, and professional leadership for the Division and the District. Evaluate management information systems needs of the District and determine the most effective use of technology. Translate user department needs into innovative and effective computer programs and applications. Design, implement, understand, interpret and apply complex network configurations and applications. Analyze problems quickly and draw logical conclusions, plan and implement an effective course of action. Utilize modern information and communication technologies and maintain an understanding of technologic advancements and trends. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures and standards relevant to work performed. Prepare clear and concise reports, policies, and other documentation. Effectively present complex technical data in verbal and written reports to a wide range of stakeholders, using appropriate English grammar and syntax. Effectively represent the Division and the District in meetings with individuals; governmental agencies; community groups; various business, professional and regulatory organizations. Learn and understand the organization and operation of the District and of outside agencies as necessary to assume assigned responsibilities. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to compile, track, analyze and/or generate documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. WORKING CONDITIONS AND PHYSICAL REQUIREMENT Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds or heavier weights with the use of proper equipment and assistance from other staff. EEO/ADA The Hayward Area Recreation and Park District is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Hayward Area Recreation and Park District will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Division.
Aug 31, 2023
Full Time
Job Details Level : Management Job Location : Hayward Area Recreation District (HARD) - Hayward, CA Position Type : Full Time Education Level : 4 Year Degree Salary Range : $150,444.60 - $182,866.20 Salary/year Job Shift : Day Job Category : Information Technology Are you a seasoned IT professional with managerial experience? Are you seeking an opportunity to do work that makes a difference and improves our local communities? H.A.R.D. has an opening for a tech-savvy, driven, customer-service focused IT Manager to join our Information Technology team! The Hayward Area Recreation and Park District, known locally as “H.A.R.D.," is an independent special use district created to provide park and recreation services for over 309,000 residents. Our boundaries encompass a 100 square-mile area, which includes the City of Hayward and the unincorporated communities of Castro Valley, San Lorenzo, Ashland, Cherryland and Fairview and Hayward Acres. The District operates over 135 parks and facilities. Our mission is to enrich the quality of life for our community by providing a variety of recreation activities, parks, and facilities that promote health and wellness, learning, and fun. About the District’s IT Division: The IT Division provides information technology support for the entire District. This includes computer systems and user support, telecommunications for the telephone systems and maintaining various other District systems and radio communication. We currently have one full-time Information Systems Administrator and one Technical Support staff provided through a third-party contract. The District also has an IT consultant team that is responsible for implementing major district infrastructure projects. The IT Manager position has been added this year and will provide critical guidance to District management on IT best practices, the ideal organizational structure for the IT Division, and project planning for current and proposed IT initiatives. The position reports directly to the Administrative Services Director. This role offers the possibility of a hybrid work schedule, healthy work-life balance, a competitive salary, comprehensive medical, dental and vision plans, retirement benefits through the California Public Employees Retirement Systems (CalPERS), professional and educational development opportunities and an opportunity to be part of a team-oriented environment. Here are the details about the positions: Available Positions: 1 Annual Salary: $150,444.60/year - $182,866.20/year This position is eligible for a hybrid remote work schedule following satisfactory evaluation of the candidates’ performance. Typical Work Schedule: Monday - Friday, 8 hours/day, 40 hours/week. This position may be required to work outside of regular business hours in order to perform or oversee maintenance, backups or other project work. Typical Work Hours: 8:30am - 5:00pm Full time, benefits eligible position Filing Deadline for this position is September 28 th , 2023. This posting may close at any time. DEFINITION Under general direction, this position oversees and directs the day-to-day operations of the Information Technology Division, including administration of network and infrastructure system implementations, conversions, modifications, and general technical troubleshooting; oversight of consultants and contractors, negotiation and management of purchase agreements and service contracts with contractors and vendors; development and oversight of divisional budget, and performs related duties as assigned. DISTINGUISHING FEATURES Receives general direction from the Administrative Services Director. Exercises direct and general supervision over professional and technical support staff. This is a management classification responsible for planning, organizing, reviewing, and evaluating the programs, services, and activities of the Information Technology Division of the Administrative Services Department, including oversight of daily operations of the District’s information and network infrastructure, telecommunications systems, and related systems. Responsibilities include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation. In addition to management skills, this classification requires technical skills in the areas of design and implementation and requires server and network expertise. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines, as well as the ability to clearly articulate complex technical information to non-technical staff. This class is distinguished from that of Administrative Services Director in that the latter has overall responsibility for all functions of the Finance, Human Resources, and Information Technology divisions of the Administrative Services Department and for developing, implementing, and interpreting public policy. EXAMPLES OF DUTIES NOTE : The following list of duties are those usually performed by most employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. Plans, manages, oversees, and performs as necessary the daily functions, operations, and activities of the Information Technology Division including oversight of daily operations of the City’s information and network infrastructure, telecommunications systems, and related systems. Participates in the development and implementation of goals, objectives, and priorities for the Information Technology Division; recommends appropriate service and staffing levels; recommends and administers policies and procedures. Develops and manages the Information Technology Division’s budget; determines funding needed for consultant support, equipment, materials and supplies; ensures compliance with budgeted funding. Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Develops and manages requests for proposals for professional and/or contracted services; prepares scope of work and any technical specifications; evaluates proposals and recommends award; negotiates contracts; administers contracts to ensure compliance with District specifications and service quality. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Plans, organizes, implements, and administers security and oversight of all telecommunication hardware and services for the District including, but not limited to, all central computers, local and wide area network, cloud based services, wireless access, personal computers, printers, routers, switches, application servers (both physical and virtual,) email server, internet connectivity and other application software; establishes schedules for back-up; and maintains inventory of data processing equipment, supplies and materials. Monitors and analyzes network and server performance; reviews system event/audit logs to detect problems and identify inefficient use of resources; conducts root cause analysis and recommends solutions. Manages the District’s various communication systems including software and hardware configurations for ethernet/network cabling, wireless systems, VPN and remote access connectivity, VOIP and landline telephone systems, cellular phones, fax-based transmissions, local network and cloud services, and other systems as acquired. Directs the planning and acquisition of new hardware equipment and equipment modifications or enhancements; installs and configures new equipment; and manages and schedules third party equipment maintenance and repair activities. Directs the acquisition of information and telecommunication software; manages District software databases and libraries; and tests and monitors the operation of new and modified programs. Establishes, documents, implements, and administers technology standards, policies, and procedures to be used by the District such as the IT Master Plan and Disaster Recovery Plan based on current technology developments, security requirements, and best practices and compliance requirements in coordination with financial and staff resources. Manages cybersecurity protocols for the District including development of security systems, analysis of current systems for vulnerabilities, and risk analysis and mitigation through security audits and training. Performs other related duties as assigned. MINIMUM QUALIFICATIONS Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: Education: Equivalent to a bachelor’s degree from an accredited college or university with major coursework in computer science, information systems, business or public administration, or closely related field and seven (7) years of progressively responsible professional experience in the development and administration of computer systems, telecommunication systems, and local area networks, including three (3) years at a supervisory or management level. License or Certificate: Possession of a valid California Driver’s License is a condition of initial and continued employment in this classification. KNOWLEDGE, SKILLS AND ABILITIES The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties Knowledge of: Principles and practices of employee supervision, including work planning, assignment review and evaluation, discipline, and the training of staff in work procedures. Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of information technology programs and activities. Principles and practices of public information technology administration, including but not limited to, the principles, applications, and operation of telecommunications, microcomputers, network systems, and appropriate hardware and software applications. Principles and practices of systems analysis, programming and development. Principles and practices of project management, including planning, scheduling and control. Operation and administration of applicable systems and software, such as Windows Servers, Microsoft SQL, Networking and Telecommunication Management and Design, Exchange servers, UNIX, and/or Basic HTML/JavaScript. Applicable federal, state, and local laws, codes and ordinances relevant to the areas of responsibility. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. Modern equipment and communication tools used for business functions and program, project and task coordination. Hardware and software deployment mechanisms. Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Assist in developing and implementing goals, objectives, practices, policies, procedures and work standards. Provide administrative, management, and professional leadership for the Division and the District. Evaluate management information systems needs of the District and determine the most effective use of technology. Translate user department needs into innovative and effective computer programs and applications. Design, implement, understand, interpret and apply complex network configurations and applications. Analyze problems quickly and draw logical conclusions, plan and implement an effective course of action. Utilize modern information and communication technologies and maintain an understanding of technologic advancements and trends. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures and standards relevant to work performed. Prepare clear and concise reports, policies, and other documentation. Effectively present complex technical data in verbal and written reports to a wide range of stakeholders, using appropriate English grammar and syntax. Effectively represent the Division and the District in meetings with individuals; governmental agencies; community groups; various business, professional and regulatory organizations. Learn and understand the organization and operation of the District and of outside agencies as necessary to assume assigned responsibilities. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to compile, track, analyze and/or generate documentation. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. WORKING CONDITIONS AND PHYSICAL REQUIREMENT Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds or heavier weights with the use of proper equipment and assistance from other staff. EEO/ADA The Hayward Area Recreation and Park District is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Hayward Area Recreation and Park District will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the Human Resources Division.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Director of Network and Telecommunication Services Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President & CIO of Information Technology Services. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network and Telecom Services Appointment Type At-Will Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $12,500.00 - $13,500.00 Per Month ($150,000.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and CIO and in coordination with other directors within Information Technology Services (ITS) department, the Director of Network & Telecommunication Services is responsible for all aspects related to campus data network & telecommunications infrastructure. This includes responsibilities for wired, wireless, unified communications, network security, remote access, datacenter, video, and cabling plant campus infrastructures and services. The incumbent is responsible for strategic planning, architecture, design, implementation, and operations of these services campus wide. Position Information Operational Functions Manage network, telecommunication, student assistants, and reporting vendors’ staff Coordinate day-to-day support provided by network, telecommunications, and field services teams to campus end users, key constituents, and upper management to ensure highest level of customer service Approve and communicate service maintenance and project work scheduled by teams to campus key constituents within change management framework Provide infrastructure consulting expertise and support campus-wide expansion and remodeling projects Ensure reliability, security, availability, currency, and optimal performance of services Lead and/or participate in campus/off-campus infrastructure working groups to determine design and functional requirements of network, telecommunication, datacenter, and cabling plant infrastructure services Lead and manage alignment of network, telecommunication, datacenter, and cabling plant infrastructure services with campus’ mission, vision, and CSU’s best practices Serve as level 5 escalation for network, telecommunication, datacenter, and cabling plant infrastructure services technical issues Assist campus departments with technical requirements formulations and offer an optimal solution Manage relationships with current and new vendors and assist Business Services team with annual services renewals Manage teams’ project workflow and assist/lead vendor SOW and RFP endeavors Represent ITS in communication with campus constituencies, other CSU universities, service providers, and technology organizations Compile regular updates for upper management covering project status, service issues, staff issues, and upcoming changes in realm of supported services Oversee development of services documentation by network, telecommunication, and field services support teams Perform other duties or special projected as assigned. Strategic functions Develop and provide leadership in the implementation of the infrastructure services related strategic initiatives, including network, network security, telecommunications, field technical support, Data Center, and remote access Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to ensure compliance with applicable laws, regulations, and CSU policies governing assigned infrastructure and infrastructure security elements with regards to information privacy protection Survey campus IT faculty, staff, and students regarding requirements for data/voice/video/datacenter networking, network security and remote access services Provide strategic guidance on technology projects related to the realm of functional responsibilities Develop/recommend best practices, standards, and procedures to ensure alignment with organizational guidelines Engage with technology vendors and service providers to ensure the best technology and services are recommended and implemented Provide guidance for technology and equipment purchases, maintenance contracts, supplies and staff training Recommend modifications, decommissioning, and upgrades to elements within assigned infrastructure Keep current on technology trends and industry-specific advances and incorporate changes into campus infrastructure strategic planning as required Participate and lead CSU-wide committees focused on the areas of responsibilities Ensure adequate business continuity and disaster recovery plan is in place for assigned infrastructure elements Attend and/or present in conferences and seminars related to infrastructure within realm of responsibilities Analyze legislations and other internal/external policies and regulations affecting campus services and recommend changes in current policies and practices Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, Telecommunications, or related technical field Minimum ten years of data/voice/video networking, and cabling infrastructure, with progressive increase in responsibilities Minimum five years of experience in managing an enterprise-wide network / telecommunications / cabling plant infrastructure Strong knowledge of datacenter physical and/or virtual networking and network security infrastructure; and experience with planning and implementation of large-scale critical services projects Strong project and service management skills with demonstrated success in leading complex IT services and innovations proposals Extremely organized, very detail-oriented, careful, and thoughtful, with excellent analytical and problem-solving skills Ability to work well in a team environment, and delegate work assignments to staff Expert knowledge of data/voice/video network technologies required to support 10,000+ end users Ability to interpret and apply broad regulatory standards and technical specifications to complex projects Experience with supervising staff in the data/voice/video communications area, and handling personnel issues Ability to translate user-defined requirements into data and telecommunication specifications and features Ability to monitor and manage vendor/contractor relationships to ensure responsiveness and quality Excellent verbal and written communication skills Strong team building, staff development, and leadership skills Desired Advanced degree in Computer Science, Engineering, Telecommunications, Business Administration, or related technical field is highly desirable Information Technology Infrastructure Library (ITIL) certification is desirable Certifications such as Project Management Professional (PMP) is a plus Other industry certifications such as in Information Security or Cloud Technologies is a plus May need to work weekend and/or night hours during critical IT projects and may be called after work hours to respond to critical services outage related issues. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Working Title Director of Network and Telecommunication Services Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President & CIO of Information Technology Services. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network and Telecom Services Appointment Type At-Will Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $12,500.00 - $13,500.00 Per Month ($150,000.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and CIO and in coordination with other directors within Information Technology Services (ITS) department, the Director of Network & Telecommunication Services is responsible for all aspects related to campus data network & telecommunications infrastructure. This includes responsibilities for wired, wireless, unified communications, network security, remote access, datacenter, video, and cabling plant campus infrastructures and services. The incumbent is responsible for strategic planning, architecture, design, implementation, and operations of these services campus wide. Position Information Operational Functions Manage network, telecommunication, student assistants, and reporting vendors’ staff Coordinate day-to-day support provided by network, telecommunications, and field services teams to campus end users, key constituents, and upper management to ensure highest level of customer service Approve and communicate service maintenance and project work scheduled by teams to campus key constituents within change management framework Provide infrastructure consulting expertise and support campus-wide expansion and remodeling projects Ensure reliability, security, availability, currency, and optimal performance of services Lead and/or participate in campus/off-campus infrastructure working groups to determine design and functional requirements of network, telecommunication, datacenter, and cabling plant infrastructure services Lead and manage alignment of network, telecommunication, datacenter, and cabling plant infrastructure services with campus’ mission, vision, and CSU’s best practices Serve as level 5 escalation for network, telecommunication, datacenter, and cabling plant infrastructure services technical issues Assist campus departments with technical requirements formulations and offer an optimal solution Manage relationships with current and new vendors and assist Business Services team with annual services renewals Manage teams’ project workflow and assist/lead vendor SOW and RFP endeavors Represent ITS in communication with campus constituencies, other CSU universities, service providers, and technology organizations Compile regular updates for upper management covering project status, service issues, staff issues, and upcoming changes in realm of supported services Oversee development of services documentation by network, telecommunication, and field services support teams Perform other duties or special projected as assigned. Strategic functions Develop and provide leadership in the implementation of the infrastructure services related strategic initiatives, including network, network security, telecommunications, field technical support, Data Center, and remote access Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to ensure compliance with applicable laws, regulations, and CSU policies governing assigned infrastructure and infrastructure security elements with regards to information privacy protection Survey campus IT faculty, staff, and students regarding requirements for data/voice/video/datacenter networking, network security and remote access services Provide strategic guidance on technology projects related to the realm of functional responsibilities Develop/recommend best practices, standards, and procedures to ensure alignment with organizational guidelines Engage with technology vendors and service providers to ensure the best technology and services are recommended and implemented Provide guidance for technology and equipment purchases, maintenance contracts, supplies and staff training Recommend modifications, decommissioning, and upgrades to elements within assigned infrastructure Keep current on technology trends and industry-specific advances and incorporate changes into campus infrastructure strategic planning as required Participate and lead CSU-wide committees focused on the areas of responsibilities Ensure adequate business continuity and disaster recovery plan is in place for assigned infrastructure elements Attend and/or present in conferences and seminars related to infrastructure within realm of responsibilities Analyze legislations and other internal/external policies and regulations affecting campus services and recommend changes in current policies and practices Minimum Qualifications Bachelor’s degree in Computer Science, Engineering, Telecommunications, or related technical field Minimum ten years of data/voice/video networking, and cabling infrastructure, with progressive increase in responsibilities Minimum five years of experience in managing an enterprise-wide network / telecommunications / cabling plant infrastructure Strong knowledge of datacenter physical and/or virtual networking and network security infrastructure; and experience with planning and implementation of large-scale critical services projects Strong project and service management skills with demonstrated success in leading complex IT services and innovations proposals Extremely organized, very detail-oriented, careful, and thoughtful, with excellent analytical and problem-solving skills Ability to work well in a team environment, and delegate work assignments to staff Expert knowledge of data/voice/video network technologies required to support 10,000+ end users Ability to interpret and apply broad regulatory standards and technical specifications to complex projects Experience with supervising staff in the data/voice/video communications area, and handling personnel issues Ability to translate user-defined requirements into data and telecommunication specifications and features Ability to monitor and manage vendor/contractor relationships to ensure responsiveness and quality Excellent verbal and written communication skills Strong team building, staff development, and leadership skills Desired Advanced degree in Computer Science, Engineering, Telecommunications, Business Administration, or related technical field is highly desirable Information Technology Infrastructure Library (ITIL) certification is desirable Certifications such as Project Management Professional (PMP) is a plus Other industry certifications such as in Information Security or Cloud Technologies is a plus May need to work weekend and/or night hours during critical IT projects and may be called after work hours to respond to critical services outage related issues. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Description: Job Summary **Note: this position resides in Moss Landing, CA.** This position provides primary desktop computing, network, server, storage, and other Information Technology support to Moss Landing Marine Lab (MLML). The incumbent will establish and maintain working relationships with customers, recommend changes to improve productivity and services, identify, and remediate problems, develop practices and procedures and perform highly technical work in support of departmental and campus IT operations. Key Responsibilities Provide technical support to customers, answer tech support calls and route trouble tickets to appropriate techs or other departments. Solve computer related issues, field technical questions and provide customer service support to end-users. Train and support users on hardware, software, network connectivity, and use of other IT services. Troubleshoot applications, file services, operating systems and other technologies. Assist users with installing and troubleshooting printers, plotters, copiers, scanners, mobile devises and other application technologies. Ensure systems and devices are properly connected and configured to operate within SJSU standards and best practices. Upgrade, update and patch software and operating systems, as necessary. Support G-suites, Active Directory users, passwords, security groups and file shares. Support specialized applications for academics, administration and research, as needed. Support and train users on academic technology, software and equipment. Manage IT asset inventory, check-out, assist with check-out of assets to end users and train users on the use of the equipment. Recommend new technologies and procedures for users to improve work flows and enhance productivity (i.e. SaaS and web-based tools, file shares, workstation setup, software utilities, etc.) Install and configure operating systems, Active Directory, Microsoft Office applications, Adobe Suite, and other specialized administrative, academic, and research-related applications. Install and configure new applications in accordance with SJSU IT policies and best practices. Install, configure, and update computer virus protection, patch management, and other security software packages. Utilize workstation imaging solutions to create, maintain, and deploy standardized operating system images consistent workstation experiences across each department. Configure, repair, and refresh desktop and laptop computers used by staff and faculty. Assist departments with support of specialized systems, instrumentation, and related software. Replace and upgrade malfunctioning or outdated computer components and peripherals. Install and configure new components (memory, storage, expansion cards, peripherals, etc.) Assist with installation of servers, storage, UPSs, and network equipment and cabling. Analyze computer system configurations and determine if additional components are required. Support A/V systems (i.e. specialized audio and video playback systems, projectors, MPUs, microscope cameras, etc.). Track inventory of all workstations, laptops, tablets, mobile devices and other IT assets. Knowledge, Skills & Abilities Thorough knowledge and demonstrated technical proficiency in Microsoft Windows based workstations and server management (i.e. file sharing and print servers) Knowledge of alternative operating systems (MacOS, Linux, Unix) Comprehensive knowledge of operating systems, Active Directory, Microsoft Office, Adobe Suite, databases, and other office productivity technologies Ability to think critically and analytically, analyze technical problems utilizing problem solving techniques, interpret and evaluate results, and develop recommendations and solutions understanding impact and implication of alternative solutions Demonstrated ability to operate workstation imaging solutions Demonstrated ability to train technical and non-technical users on applications and hardware and new technologies Demonstrated ability to effectively provide end users with effective solutions by gathering requirements and making technical recommendations Demonstrated ability to plan, organize, and direct work on assigned projects, and manage multiple projects simultaneously Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Ability to establish and maintain effective customer service relationships Ability to disassemble, repair, and replace internal computer components Ability to quickly adapt to changing environment and new technologies Ability to plan, organize and maintain inventory of all systems and other IT assets Strong communications, interpersonal skill and ability to manage projects Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Preferred Qualifications Experience troubleshooting computer hardware and peripherals Experience developing documentation for end-users Experience using a ticketing system for logging service requests and documenting outcomes Four years’ experience providing computer and software technical support and training Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: July 11, 2023 through July 25, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-RC1 Closing Date/Time: Open until filled
Sep 09, 2023
Full Time
Description: Job Summary **Note: this position resides in Moss Landing, CA.** This position provides primary desktop computing, network, server, storage, and other Information Technology support to Moss Landing Marine Lab (MLML). The incumbent will establish and maintain working relationships with customers, recommend changes to improve productivity and services, identify, and remediate problems, develop practices and procedures and perform highly technical work in support of departmental and campus IT operations. Key Responsibilities Provide technical support to customers, answer tech support calls and route trouble tickets to appropriate techs or other departments. Solve computer related issues, field technical questions and provide customer service support to end-users. Train and support users on hardware, software, network connectivity, and use of other IT services. Troubleshoot applications, file services, operating systems and other technologies. Assist users with installing and troubleshooting printers, plotters, copiers, scanners, mobile devises and other application technologies. Ensure systems and devices are properly connected and configured to operate within SJSU standards and best practices. Upgrade, update and patch software and operating systems, as necessary. Support G-suites, Active Directory users, passwords, security groups and file shares. Support specialized applications for academics, administration and research, as needed. Support and train users on academic technology, software and equipment. Manage IT asset inventory, check-out, assist with check-out of assets to end users and train users on the use of the equipment. Recommend new technologies and procedures for users to improve work flows and enhance productivity (i.e. SaaS and web-based tools, file shares, workstation setup, software utilities, etc.) Install and configure operating systems, Active Directory, Microsoft Office applications, Adobe Suite, and other specialized administrative, academic, and research-related applications. Install and configure new applications in accordance with SJSU IT policies and best practices. Install, configure, and update computer virus protection, patch management, and other security software packages. Utilize workstation imaging solutions to create, maintain, and deploy standardized operating system images consistent workstation experiences across each department. Configure, repair, and refresh desktop and laptop computers used by staff and faculty. Assist departments with support of specialized systems, instrumentation, and related software. Replace and upgrade malfunctioning or outdated computer components and peripherals. Install and configure new components (memory, storage, expansion cards, peripherals, etc.) Assist with installation of servers, storage, UPSs, and network equipment and cabling. Analyze computer system configurations and determine if additional components are required. Support A/V systems (i.e. specialized audio and video playback systems, projectors, MPUs, microscope cameras, etc.). Track inventory of all workstations, laptops, tablets, mobile devices and other IT assets. Knowledge, Skills & Abilities Thorough knowledge and demonstrated technical proficiency in Microsoft Windows based workstations and server management (i.e. file sharing and print servers) Knowledge of alternative operating systems (MacOS, Linux, Unix) Comprehensive knowledge of operating systems, Active Directory, Microsoft Office, Adobe Suite, databases, and other office productivity technologies Ability to think critically and analytically, analyze technical problems utilizing problem solving techniques, interpret and evaluate results, and develop recommendations and solutions understanding impact and implication of alternative solutions Demonstrated ability to operate workstation imaging solutions Demonstrated ability to train technical and non-technical users on applications and hardware and new technologies Demonstrated ability to effectively provide end users with effective solutions by gathering requirements and making technical recommendations Demonstrated ability to plan, organize, and direct work on assigned projects, and manage multiple projects simultaneously Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Ability to establish and maintain effective customer service relationships Ability to disassemble, repair, and replace internal computer components Ability to quickly adapt to changing environment and new technologies Ability to plan, organize and maintain inventory of all systems and other IT assets Strong communications, interpersonal skill and ability to manage projects Required Qualifications Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study Three years of experience supporting information systems and technology Preferred Qualifications Experience troubleshooting computer hardware and peripherals Experience developing documentation for end-users Experience using a ticketing system for logging service requests and documenting outcomes Four years’ experience providing computer and software technical support and training Compensation Classification: Information Technology Consultant - Career CSU Salary Range: $4,678/month - $11,547/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: July 11, 2023 through July 25, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). #LI-RC1 Closing Date/Time: Open until filled
CA CORRECTIONAL HEALTH CARE SERVICES
Elk Grove, California, United States
Information Technology Manager I $103,092 - $138,144 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager I position in the Information Technology Services Division. Under the general direction of the Infrastructure Deputy Director, the IT Manager I serves as the Security Operations and Telehealth IT Services Manager and has significant responsibility for formulating or administering organization information technology policies and programs for planning, organizing, and directing the work of the Security Operations Unit and the Telehealth IT Unit. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after-hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Please review the appropriate bulletin/assessment on the Bulletin Link from Calcaeers for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. Resume is REQUIRED. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). This position is posted until filled. The internal cutoff dates for applications are: 6/12/23 6/26/23 7/11/23 7/25/23 8/8/23 How To Apply: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=374654 Contact Lee.Lor@cdcr.ca.gov 279-800-6452 or call for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Aug 29, 2023
Full Time
Information Technology Manager I $103,092 - $138,144 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager I position in the Information Technology Services Division. Under the general direction of the Infrastructure Deputy Director, the IT Manager I serves as the Security Operations and Telehealth IT Services Manager and has significant responsibility for formulating or administering organization information technology policies and programs for planning, organizing, and directing the work of the Security Operations Unit and the Telehealth IT Unit. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and after-hours support of California Correctional Health Care Services (CCHCS) software applications and systems may be required due to operational need. Please review the appropriate bulletin/assessment on the Bulletin Link from Calcaeers for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. Resume is REQUIRED. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). This position is posted until filled. The internal cutoff dates for applications are: 6/12/23 6/26/23 7/11/23 7/25/23 8/8/23 How To Apply: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=374654 Contact Lee.Lor@cdcr.ca.gov 279-800-6452 or call for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
CA CORRECTIONAL HEALTH CARE SERVICES
Elk Grove, California, United States
Information Technology Specialist I - 374983 $71,520 - $115,716 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist I position in Information Technology Services Division. Under the direction of the Deputy Director, Project Management/Administrative/Acquisition Services, the IT Specialist I serves as the Enterprise Architecture (EA) Analyst demonstrating an in-depth understanding and level of expertise of System Engineering and EA to perform a wide variety of tasks requiring regular innovative problem-solving. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and work activities outside normal working hours may be required due to operational need. Resume and Cover Letter is REQUIRED. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). This position is posted until filled. The internal cutoff dates for applications are: 6/14/23 6/28/23 7/13/23 7/27/23 8/10/23 Please review the appropriate bulletin/assessment on the Bulletin for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or (279) 800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Aug 29, 2023
Full Time
Information Technology Specialist I - 374983 $71,520 - $115,716 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Specialist I position in Information Technology Services Division. Under the direction of the Deputy Director, Project Management/Administrative/Acquisition Services, the IT Specialist I serves as the Enterprise Architecture (EA) Analyst demonstrating an in-depth understanding and level of expertise of System Engineering and EA to perform a wide variety of tasks requiring regular innovative problem-solving. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and work activities outside normal working hours may be required due to operational need. Resume and Cover Letter is REQUIRED. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). This position is posted until filled. The internal cutoff dates for applications are: 6/14/23 6/28/23 7/13/23 7/27/23 8/10/23 Please review the appropriate bulletin/assessment on the Bulletin for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or (279) 800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary commensurate with experience Position posted until filled The Chief Technology Officer (CTO) is the command and leadership position for Information Technology within the Atlanta Police Department. Responsible for oversight, creation and execution of the department-wide technology strategy and alignment with departmental goals to fulfill its public safety mission and any consent decree mandates. Participates and contributes to the overall departmental strategy, bringing current knowledge and future vision of leveraging information and technology for both process and operational improvement. Charged with the management, oversight and implementation of all technology for all facets of the police department, including patrol, administration and investigative units. Oversees major technology projects, manages vendor relations, oversees the technology budget and works closely with APD’s Chief Administrative Officer. The ideal candidate will be forward-thinking, strategic and innovative in leveraging information technology to help achieve continuous improvement. Develops and manages annual IT budget and ensures it is consistent with overall strategic objectives of the department and Consent Decree compliance. Responsible for overseeing the procurement, installation and maintenance of all computer hardware and software. Establishes IT governance to ensure the effective and efficient use of IT in enabling the APD to achieve its goals. Develops and maintains an IT workforce with the appropriate mix of business knowledge, technical skills and competencies needed to support the APD. Major Duties and Responsibilities Leadership oversight for gathering, analyzing, or evaluating information technology from a variety of sources, such as law enforcement databases, surveillance, intelligence networks or geographic information systems. Sets the mission and vision to support an increasingly technology-enabled and data-driven department. Provides strategic direction and oversight for the design, acquisition, development, operation and support of IT systems and programs that fulfill the needs of the department, including enterprise architecture management, application management, security and risk management, and infrastructure and operations support management. Provides integrated direction, management, and leadership in law enforcement field gathering information, analyzing and making assessments and developing reports based on intelligence gathered. Assumes departmental management responsibility for information system and telecommunication services and activities including the overall design, management and evaluation of such systems and coordination with the City’s information systems. Builds and maintains relationships with other command staff, including the Police Chief, to develop a clear understanding of departmental needs; ensures cost-effective delivery of IT services to meet those needs, and able to respond to changing business priorities. Represents APD in technology in hearings and panels before the City Council and other agencies. Leads the development of APD’s IT strategy and implementation roadmap; ensures its integration with the strategic planning process and Consent Decree compliance. Serves as program management executive; drives the development of enterprise technology standards, governance processes and performance metrics to ensure IT delivers value to the department. Implements, upgrades and monitors security measures for the protection of the Department's computer networks and information and establishes procedures for the prevention of, and response to, data loss and related cyber threats. Stays up to date on new technologies and platforms and provides direction on what emerging technologies should be integrated and introduced within the department. Qualifications and Education Requirements Bachelor’s degree; equivalent professional experience may be considered for substitution for the required degree on an exception basis. Seven (7) or more years of experience with notable progressive experience in IT. Five (5) or more years of experience in large, cross-functional teams and/or enterprise-wide programs. Demonstrated experience in IT strategic planning, design and development. Demonstrated understanding of current technologies, including cloud deployment, big data, mobile and video. Conversant with core technologies in public safety, including dispatch, records management, case management, radio and data communications, as well as, emerging technologies. Must be able to clearly convey information and ideas including complex technical issues, orally and in writing. Demonstrated ability to handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Management and leadership experience required. Excellent relationship building skills. Ability to adapt in a growing, fast-paced, dynamic organization. Preferred Skills Master’s degree. Two (2) or more years of experience in public safety or law enforcement environments. Proven experience or demonstrated capability in leading IT transformational initiatives in complex public agency environments. Ability to interface well with City executives and departmental leaders. Subject matter expertise in a field (politics, economics, crime or related fields) Possess a positive, collaborative and helpful attitude. Maintains a high level of integrity, confidentiality and professionalism. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Knowledge of department’s business practices and procedures. Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions. Knowledge of current developments and trends in policing best practices, information technology or other related technology. Advanced verbal and written communication skills and the ability to present effectively to small and large groups. Demonstrated ability to successfully direct, coordinate, and strategically integrate multiple developmental, enhancement, and/or modification projects at an institutional level. Ability to effectively manage a large, diverse team of technical managerial/supervisory, professional, and support staff. Knowledge and understanding of organization structure, workflow, and operating procedures. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Demonstrated ability to develop and implement short- and long-range systems, capacity, technology, and operational plans.
Aug 09, 2023
Full Time
Salary commensurate with experience Position posted until filled The Chief Technology Officer (CTO) is the command and leadership position for Information Technology within the Atlanta Police Department. Responsible for oversight, creation and execution of the department-wide technology strategy and alignment with departmental goals to fulfill its public safety mission and any consent decree mandates. Participates and contributes to the overall departmental strategy, bringing current knowledge and future vision of leveraging information and technology for both process and operational improvement. Charged with the management, oversight and implementation of all technology for all facets of the police department, including patrol, administration and investigative units. Oversees major technology projects, manages vendor relations, oversees the technology budget and works closely with APD’s Chief Administrative Officer. The ideal candidate will be forward-thinking, strategic and innovative in leveraging information technology to help achieve continuous improvement. Develops and manages annual IT budget and ensures it is consistent with overall strategic objectives of the department and Consent Decree compliance. Responsible for overseeing the procurement, installation and maintenance of all computer hardware and software. Establishes IT governance to ensure the effective and efficient use of IT in enabling the APD to achieve its goals. Develops and maintains an IT workforce with the appropriate mix of business knowledge, technical skills and competencies needed to support the APD. Major Duties and Responsibilities Leadership oversight for gathering, analyzing, or evaluating information technology from a variety of sources, such as law enforcement databases, surveillance, intelligence networks or geographic information systems. Sets the mission and vision to support an increasingly technology-enabled and data-driven department. Provides strategic direction and oversight for the design, acquisition, development, operation and support of IT systems and programs that fulfill the needs of the department, including enterprise architecture management, application management, security and risk management, and infrastructure and operations support management. Provides integrated direction, management, and leadership in law enforcement field gathering information, analyzing and making assessments and developing reports based on intelligence gathered. Assumes departmental management responsibility for information system and telecommunication services and activities including the overall design, management and evaluation of such systems and coordination with the City’s information systems. Builds and maintains relationships with other command staff, including the Police Chief, to develop a clear understanding of departmental needs; ensures cost-effective delivery of IT services to meet those needs, and able to respond to changing business priorities. Represents APD in technology in hearings and panels before the City Council and other agencies. Leads the development of APD’s IT strategy and implementation roadmap; ensures its integration with the strategic planning process and Consent Decree compliance. Serves as program management executive; drives the development of enterprise technology standards, governance processes and performance metrics to ensure IT delivers value to the department. Implements, upgrades and monitors security measures for the protection of the Department's computer networks and information and establishes procedures for the prevention of, and response to, data loss and related cyber threats. Stays up to date on new technologies and platforms and provides direction on what emerging technologies should be integrated and introduced within the department. Qualifications and Education Requirements Bachelor’s degree; equivalent professional experience may be considered for substitution for the required degree on an exception basis. Seven (7) or more years of experience with notable progressive experience in IT. Five (5) or more years of experience in large, cross-functional teams and/or enterprise-wide programs. Demonstrated experience in IT strategic planning, design and development. Demonstrated understanding of current technologies, including cloud deployment, big data, mobile and video. Conversant with core technologies in public safety, including dispatch, records management, case management, radio and data communications, as well as, emerging technologies. Must be able to clearly convey information and ideas including complex technical issues, orally and in writing. Demonstrated ability to handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Management and leadership experience required. Excellent relationship building skills. Ability to adapt in a growing, fast-paced, dynamic organization. Preferred Skills Master’s degree. Two (2) or more years of experience in public safety or law enforcement environments. Proven experience or demonstrated capability in leading IT transformational initiatives in complex public agency environments. Ability to interface well with City executives and departmental leaders. Subject matter expertise in a field (politics, economics, crime or related fields) Possess a positive, collaborative and helpful attitude. Maintains a high level of integrity, confidentiality and professionalism. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures. Knowledge of department’s business practices and procedures. Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions. Knowledge of current developments and trends in policing best practices, information technology or other related technology. Advanced verbal and written communication skills and the ability to present effectively to small and large groups. Demonstrated ability to successfully direct, coordinate, and strategically integrate multiple developmental, enhancement, and/or modification projects at an institutional level. Ability to effectively manage a large, diverse team of technical managerial/supervisory, professional, and support staff. Knowledge and understanding of organization structure, workflow, and operating procedures. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Demonstrated ability to develop and implement short- and long-range systems, capacity, technology, and operational plans.
Cal State University (CSU) San Marcos
333 S Twin Oaks Valley Rd, San Marcos, CA 92096, USA
Description: Job Overview Under the direction of the Director of Digital Transformation along with the Systems Development team lead, the Dynamics 365 Administrator will provide technical support for the Dynamics CRM and Power Platform applications. Duties will include user account maintenance, building objects, defining fields, form layouts, permission sets, Apps, Flows, Power Pages, dashboards and reports. The incumbent will perform internal system audits to ensure data integrity, manage data feeds and integrations, import Leads and Contacts, and manage duplicates. Other duties include reviewing release notes to identify affected business processes, refreshing development environments, and participate in the ongoing development of our Dynamics deployment. The administrator will work with organizational units and subject matter experts to identify, develop and deploy new business objects and processes (Power Apps, Power Pages, Power Automate). The Dynamics 365 Administrator will be responsible for the execution of the day-to-day configuration, support, maintenance and improvement of our CRM platform. Position Summary Dynamics 365 Administrator (Information Technology Consultant - Career) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $4,678 - $6,000 per month CSU Classification Salary Range: $4,678 - $11,547 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on September 13, 2023. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Closing Date/Time: Open until filled
Sep 14, 2023
Full Time
Description: Job Overview Under the direction of the Director of Digital Transformation along with the Systems Development team lead, the Dynamics 365 Administrator will provide technical support for the Dynamics CRM and Power Platform applications. Duties will include user account maintenance, building objects, defining fields, form layouts, permission sets, Apps, Flows, Power Pages, dashboards and reports. The incumbent will perform internal system audits to ensure data integrity, manage data feeds and integrations, import Leads and Contacts, and manage duplicates. Other duties include reviewing release notes to identify affected business processes, refreshing development environments, and participate in the ongoing development of our Dynamics deployment. The administrator will work with organizational units and subject matter experts to identify, develop and deploy new business objects and processes (Power Apps, Power Pages, Power Automate). The Dynamics 365 Administrator will be responsible for the execution of the day-to-day configuration, support, maintenance and improvement of our CRM platform. Position Summary Dynamics 365 Administrator (Information Technology Consultant - Career) This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 14 paid holidays are offered each year; 13 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal . Anticipated Hiring Salary Range: $4,678 - $6,000 per month CSU Classification Salary Range: $4,678 - $11,547 per month California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and diversity. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on September 13, 2023. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu . Hearing & speech impaired call our TDD at (760) 750-3238. Supplemental Information CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/. Questions should be sent to the Office of Human Resources at hr@csusm.edu. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html . California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Closing Date/Time: Open until filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Automation and Cloud Infrastructure Administrator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $9,584.00 - $10,250.00 Per Month ($115,008.00 - $123,000.00 Annually) Salary is commensurate with experience. Position Summary The incumbent, reporting to the Senior Director of Cloud and Systems Services and working under the direction of the Infrastructure Lead Architect, will serve as the expert-level hands-on administrator for Linux based services, automation, and emerging Public Cloud infrastructure technologies. Incumbent’s responsibilities encompass all phases of the service lifecycle from design to implementation and ongoing operations and support, covering all of the IaaS/PaaS related compute/storage/network/security/automation areas. Position Information Provide full lifecycle support for Linux based services and infrastructure Design, implement, secure and maintain Linux OS and application stacks Provision virtual machines and use automation (Ansible, etc) to configure and maintain system state Build and maintain physical hardware where needed Apply patches in order to remediate issues and security vulnerabilities, upgrade as necessary Monitor for health and uptime Ensure appropriate redundancy, backup, restore, and disaster recovery High level troubleshooting involving integration with other discipline areas Provide full lifecycle support for emerging Public Cloud Infrastructure (AWS/Azure) Work with Architect to leverage cloud-based solutions for new services Work with Architect to migrate existing services to cloud-based solutions Use IAC (Infrastructure as Code) principles in cloud solutions Assists customers and projects involving Cloud Infrastructure needs Implement and maintain IaaS and SaaS cloud-based solutions Monitor for health and uptime Ensure appropriate redundancy, backup, restore, and Disaster Recovery Implement and maintain automation tools and processes to ensure availability Design and maintain configuration management tools and infrastructure on-premise and in the cloud Champion Infrastructure as Code Clear and detailed documentation of both systems and code Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance, and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating sysems, systems analysis, and systems-level programming. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education: • Education: Bachelor’s degree in Computer Science, Computer Engineering or related technical field Work Experience: • Minimum of 5 years in computer/technology-related fields with progressively increasing responsibilities • Minimum of 3 years in a role of senior or lead Linux server infrastructure Systems Administrator or Site Reliability Engineer in a medium or large size environment • Minimum of 2 years year of experience in design, implementation and operations of the Public Cloud Technical skills and expertise: • Expert knowledge of and production experience with Linux (RHEL or derivatives preferred) to support its full life cycle, from deployment, to security hardening, to patching, upgrades, backup/recovery, system diagnostics, and performance tuning • Solid understanding and hands-on production experience with AWS and AWS tools and methodologies, and deploying and running workloads in the cloud • Experience with Infrastructure as Code, and desire to apply automation to all aspects of the infrastructure and operations: Experience using and maintaining configurations orchestration tools such as Ansible Experience with Cloud Native tools such as AWS Cloud Formation or Azure ARM • Proficiency and production experience with one or more common scripting or programming languages (BASH/Perl/Python/PowerShell/etc) to develop scripts for configuration management and automation • Experience maintaining and using monitoring and observability tools - Nagios is preferred • Solid knowledge of LAMP stack - Apache/Tomcat/MySQL, and other common open-source applications and tools • Solid understanding of common networking and network security technologies and concepts, such as subnets, VLANs, firewalls, load balancers • Solid grasp of systems, network, and application security and best practices to apply security Soft skills: • Passion to understand, learn, and dissect new technologies quickly on your own • Demonstrated ability to analyze and resolve multi-faceted technology problems • Good verbal and written communication skills • Ability to work in a team and lead when needed • Ability to work under pressure and maintain positive demeanor Nice to have certifications and specialized technical experience: • AWS Associate or Professional certification • RHEL, OEL, or SLES certification • Experience building custom RPM packages and maintaining package repositories • Experience with serverless cloud workloads • Experience with security vulnerability scanning, management, and mitigation • Experience with Cloud migration and Hybrid Cloud deployment • Familiarity with Change Management and ITIL • ISC BIND DNS production support experience • Experience managing Containers • DevOps, CI/CD Environmental/Physical/Special Some work outside of business hours would be required to provide systems maintenance. The incumbent will be required to be available by cell phone and may be called after work hours to response to critical service outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 15, 2023
Full Time
Description: Working Title Automation and Cloud Infrastructure Administrator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type This is a one year probationary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $9,584.00 - $10,250.00 Per Month ($115,008.00 - $123,000.00 Annually) Salary is commensurate with experience. Position Summary The incumbent, reporting to the Senior Director of Cloud and Systems Services and working under the direction of the Infrastructure Lead Architect, will serve as the expert-level hands-on administrator for Linux based services, automation, and emerging Public Cloud infrastructure technologies. Incumbent’s responsibilities encompass all phases of the service lifecycle from design to implementation and ongoing operations and support, covering all of the IaaS/PaaS related compute/storage/network/security/automation areas. Position Information Provide full lifecycle support for Linux based services and infrastructure Design, implement, secure and maintain Linux OS and application stacks Provision virtual machines and use automation (Ansible, etc) to configure and maintain system state Build and maintain physical hardware where needed Apply patches in order to remediate issues and security vulnerabilities, upgrade as necessary Monitor for health and uptime Ensure appropriate redundancy, backup, restore, and disaster recovery High level troubleshooting involving integration with other discipline areas Provide full lifecycle support for emerging Public Cloud Infrastructure (AWS/Azure) Work with Architect to leverage cloud-based solutions for new services Work with Architect to migrate existing services to cloud-based solutions Use IAC (Infrastructure as Code) principles in cloud solutions Assists customers and projects involving Cloud Infrastructure needs Implement and maintain IaaS and SaaS cloud-based solutions Monitor for health and uptime Ensure appropriate redundancy, backup, restore, and Disaster Recovery Implement and maintain automation tools and processes to ensure availability Design and maintain configuration management tools and infrastructure on-premise and in the cloud Champion Infrastructure as Code Clear and detailed documentation of both systems and code Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance, and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating sysems, systems analysis, and systems-level programming. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education: • Education: Bachelor’s degree in Computer Science, Computer Engineering or related technical field Work Experience: • Minimum of 5 years in computer/technology-related fields with progressively increasing responsibilities • Minimum of 3 years in a role of senior or lead Linux server infrastructure Systems Administrator or Site Reliability Engineer in a medium or large size environment • Minimum of 2 years year of experience in design, implementation and operations of the Public Cloud Technical skills and expertise: • Expert knowledge of and production experience with Linux (RHEL or derivatives preferred) to support its full life cycle, from deployment, to security hardening, to patching, upgrades, backup/recovery, system diagnostics, and performance tuning • Solid understanding and hands-on production experience with AWS and AWS tools and methodologies, and deploying and running workloads in the cloud • Experience with Infrastructure as Code, and desire to apply automation to all aspects of the infrastructure and operations: Experience using and maintaining configurations orchestration tools such as Ansible Experience with Cloud Native tools such as AWS Cloud Formation or Azure ARM • Proficiency and production experience with one or more common scripting or programming languages (BASH/Perl/Python/PowerShell/etc) to develop scripts for configuration management and automation • Experience maintaining and using monitoring and observability tools - Nagios is preferred • Solid knowledge of LAMP stack - Apache/Tomcat/MySQL, and other common open-source applications and tools • Solid understanding of common networking and network security technologies and concepts, such as subnets, VLANs, firewalls, load balancers • Solid grasp of systems, network, and application security and best practices to apply security Soft skills: • Passion to understand, learn, and dissect new technologies quickly on your own • Demonstrated ability to analyze and resolve multi-faceted technology problems • Good verbal and written communication skills • Ability to work in a team and lead when needed • Ability to work under pressure and maintain positive demeanor Nice to have certifications and specialized technical experience: • AWS Associate or Professional certification • RHEL, OEL, or SLES certification • Experience building custom RPM packages and maintaining package repositories • Experience with serverless cloud workloads • Experience with security vulnerability scanning, management, and mitigation • Experience with Cloud migration and Hybrid Cloud deployment • Familiarity with Change Management and ITIL • ISC BIND DNS production support experience • Experience managing Containers • DevOps, CI/CD Environmental/Physical/Special Some work outside of business hours would be required to provide systems maintenance. The incumbent will be required to be available by cell phone and may be called after work hours to response to critical service outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
CA CORRECTIONAL HEALTH CARE SERVICES
Elk Grove, California, United States
Information Technology Manager I - IT Healthcare Operations -350188 $125,052 - $152,016 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager II position in the Information Technology Services Division. Under the administrative direction of the Deputy Director, Application Innovation Services, the Information Technology (IT) Manager II serves as the IT Healthcare Operations Chief and manages implementation of all Healthcare applications as well as the ongoing support for all applications. The IT Manager II is responsible for developing policy and strategic plans for the Unit. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. This position requires occasional travel to the institutions. Resume and Statement of Qualifications (SOQs) is REQUIRED. SOQ: APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ)/SUPPLEMENTAL QUESTIONNAIRE (SQ) WILL NOT BE CONSIDERED. NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ/SQ. Please explain your experience as it relates to the following questions below: Based on a review of the duty statement for this position, describe how your education, training, and experience qualify you for this position. This position is posted until filled. The internal cutoff dates for applications are: 1/30/23 2/13/23 2/28/23 3/14/23 3/28/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=350188 Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Aug 29, 2023
Full Time
Information Technology Manager I - IT Healthcare Operations -350188 $125,052 - $152,016 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager II position in the Information Technology Services Division. Under the administrative direction of the Deputy Director, Application Innovation Services, the Information Technology (IT) Manager II serves as the IT Healthcare Operations Chief and manages implementation of all Healthcare applications as well as the ongoing support for all applications. The IT Manager II is responsible for developing policy and strategic plans for the Unit. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. This position requires occasional travel to the institutions. Resume and Statement of Qualifications (SOQs) is REQUIRED. SOQ: APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ)/SUPPLEMENTAL QUESTIONNAIRE (SQ) WILL NOT BE CONSIDERED. NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ/SQ. Please explain your experience as it relates to the following questions below: Based on a review of the duty statement for this position, describe how your education, training, and experience qualify you for this position. This position is posted until filled. The internal cutoff dates for applications are: 1/30/23 2/13/23 2/28/23 3/14/23 3/28/23 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=350188 Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking “Apply Now” on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Description: Working Title Digital Content Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Marketing and Enrollment Management Appointment Type This is a Temporary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $5,517- $5,840 Per Month ($66,204 - $70,080 Annually) Salary is commensurate with experience. Position Summary Under direction from the Director of Brand and Marketing, and in close collaboration with the Lead Digital Communications Specialist, the Digital Content Specialist helps promote the University’s work through the institution's digital presence. The Digital Content Specialist will collaborate with our marketing and creative teams to optimize our website content and implement effective SEO techniques to improve our online visibility and user experience. They will be responsible for maintaining the integrity and accuracy of our website content, analyzing website traffic through Google Analytics 4 (GA4), and ensuring that our website ranks favorably in search engine results. You will partner closely with the marketing team and will influence the success of campaigns and programs based on data. You will have experience not only building out reports and dashboards, but also experience providing recommendations and actionable insights to the team. You will be highly motivated, a self-starter, and have experience working cross-functionally to get the data you need to be successful. The Specialist also ensures content is in compliance with SFSU’s web policies, accessibility, and other standards with an emphasis on the university’s content management system, branding, and enrollment marketing goals. Works collaboratively with college web producers, other departments across campus, and partners with IT web staff to administer web content policy. To be effective in this role, they must have a strong eye for effective website design and a strong ear for well written, SEO-driven content. The Specialist has a strong desire to continuously improve on what they’ve crafted and is always looking for new opportunities and ways to repurpose, reuse, and recycle content. Position Information Website analysis Create and improve systems to organize, analyze, and share data and online content. Evaluate existing systems and identify ways to improve efficiencies or provide a better user experience for website visitors. Perform data analysis and create reports and presentations highlighting key metrics that summarize initiatives and guide future strategic planning. Work in collaboration with web developers, designers, and content strategists to formulate objectives and technical processes for web systems. Provide tech support and troubleshooting assistance as needed. Using GA4 to extract and analyze data generated by online user activity. Report findings with data visualizations that are easy to understand. Communicating insights and providing solutions that have demonstrable results. Working with web development and marketing teams to implement solutions. Understanding the behavior and expectations of online visitors. Determine most important KPIs to track. Staying up to date with the latest trends in online marketing and design Web Content Development, Editing, and Maintenance Perform regular website audits to identify technical issues, recommend improvements, and ensure optimal performance following ATI accessibility guidelines. Edit and proofread website content to ensure accuracy, clarity, and consistency that aligns with institutional goals, objectives, and branding. Assists with website development projects to support the University’s marketing and communication initiatives, in collaboration with the strategic marketing communication and college communication teams. Responds to all requests in a timely fashion, offering solutions that effectively address our users' needs. Marketing Analytics and Reporting Be the “analytics expert” for the marketing team, providing intelligent data, insights, and metrics to improve performance (this includes building out reports to compare and tell a story around our website metrics, social media, and digital campaigns metrics). Build dashboards and reports for the marketing team and enable the team to use the reports on their own. Work closely with marketing leaders to forecast marketing activities. Analyze marketing performance and report out on trends that will increase pipeline and marketing campaigns. - Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Ability to identify, develop, and coordinate plans for use of site resources (e.g., staffing budget, and materials) and to define site procedures for ongoing administration and maintenance. Ability to maintain materials, inventory, and technical references and administer facility and system security practices. Knowledge of system utilities, features, installation and maintenance procedures and general operation. Basic knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Knowledge of local area network system configuration, protocols, and/or transmission media. Ability to analyze and troubleshoot system connection and interface malfunctions. General knowledge of operating systems and hardware for problem identification and analysis. Knowledge of copyright laws and industry standards. Demonstrated ability to assist others in completing work assignments including the ability to provide basic work direction and training. Preferred Qualifications Two years’ experience in CMS/Drupal and User Experience (UX) and User Interface (UI). Working knowledge of marketing and research techniques and methods. Worked closely with marketing teams and have provided recommendations in the past that have contributed to growth in marketing and pipeline. Ability to apply market research to identify communication needs and target audiences. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Excellent attention to detail and a keen eye for design aesthetics. Strong written and verbal communication skills. Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. Problem-solving mindset and willingness to stay updated with industry trends and best practices. Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences and to exhibit an adequate level of respect to fellow employees and the University community at large. Working in higher education experience a plus. Experience with digital asset management and/or project management systems. Familiar with basic design, photo, video, and web best practices Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
Sep 21, 2023
Full Time
Description: Working Title Digital Content Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Marketing and Enrollment Management Appointment Type This is a Temporary position. Time Base Full-Time (1.0) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $5,517- $5,840 Per Month ($66,204 - $70,080 Annually) Salary is commensurate with experience. Position Summary Under direction from the Director of Brand and Marketing, and in close collaboration with the Lead Digital Communications Specialist, the Digital Content Specialist helps promote the University’s work through the institution's digital presence. The Digital Content Specialist will collaborate with our marketing and creative teams to optimize our website content and implement effective SEO techniques to improve our online visibility and user experience. They will be responsible for maintaining the integrity and accuracy of our website content, analyzing website traffic through Google Analytics 4 (GA4), and ensuring that our website ranks favorably in search engine results. You will partner closely with the marketing team and will influence the success of campaigns and programs based on data. You will have experience not only building out reports and dashboards, but also experience providing recommendations and actionable insights to the team. You will be highly motivated, a self-starter, and have experience working cross-functionally to get the data you need to be successful. The Specialist also ensures content is in compliance with SFSU’s web policies, accessibility, and other standards with an emphasis on the university’s content management system, branding, and enrollment marketing goals. Works collaboratively with college web producers, other departments across campus, and partners with IT web staff to administer web content policy. To be effective in this role, they must have a strong eye for effective website design and a strong ear for well written, SEO-driven content. The Specialist has a strong desire to continuously improve on what they’ve crafted and is always looking for new opportunities and ways to repurpose, reuse, and recycle content. Position Information Website analysis Create and improve systems to organize, analyze, and share data and online content. Evaluate existing systems and identify ways to improve efficiencies or provide a better user experience for website visitors. Perform data analysis and create reports and presentations highlighting key metrics that summarize initiatives and guide future strategic planning. Work in collaboration with web developers, designers, and content strategists to formulate objectives and technical processes for web systems. Provide tech support and troubleshooting assistance as needed. Using GA4 to extract and analyze data generated by online user activity. Report findings with data visualizations that are easy to understand. Communicating insights and providing solutions that have demonstrable results. Working with web development and marketing teams to implement solutions. Understanding the behavior and expectations of online visitors. Determine most important KPIs to track. Staying up to date with the latest trends in online marketing and design Web Content Development, Editing, and Maintenance Perform regular website audits to identify technical issues, recommend improvements, and ensure optimal performance following ATI accessibility guidelines. Edit and proofread website content to ensure accuracy, clarity, and consistency that aligns with institutional goals, objectives, and branding. Assists with website development projects to support the University’s marketing and communication initiatives, in collaboration with the strategic marketing communication and college communication teams. Responds to all requests in a timely fashion, offering solutions that effectively address our users' needs. Marketing Analytics and Reporting Be the “analytics expert” for the marketing team, providing intelligent data, insights, and metrics to improve performance (this includes building out reports to compare and tell a story around our website metrics, social media, and digital campaigns metrics). Build dashboards and reports for the marketing team and enable the team to use the reports on their own. Work closely with marketing leaders to forecast marketing activities. Analyze marketing performance and report out on trends that will increase pipeline and marketing campaigns. - Other duties as assigned Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgment to standard and nonstandard applications and systems, solving a wide range of problems, and developing practicable and thorough solutions, and using effective communication and listening skills. Ability to identify, develop, and coordinate plans for use of site resources (e.g., staffing budget, and materials) and to define site procedures for ongoing administration and maintenance. Ability to maintain materials, inventory, and technical references and administer facility and system security practices. Knowledge of system utilities, features, installation and maintenance procedures and general operation. Basic knowledge of data and file structures, database systems and related utilities, operating systems, and communication interface programs. Ability to perform system, database, and network maintenance tasks and to use standard software packages. Knowledge of local area network system configuration, protocols, and/or transmission media. Ability to analyze and troubleshoot system connection and interface malfunctions. General knowledge of operating systems and hardware for problem identification and analysis. Knowledge of copyright laws and industry standards. Demonstrated ability to assist others in completing work assignments including the ability to provide basic work direction and training. Preferred Qualifications Two years’ experience in CMS/Drupal and User Experience (UX) and User Interface (UI). Working knowledge of marketing and research techniques and methods. Worked closely with marketing teams and have provided recommendations in the past that have contributed to growth in marketing and pipeline. Ability to apply market research to identify communication needs and target audiences. Exceptional interpersonal skills, including strong public speaking, listening and interpretive skills. Excellent attention to detail and a keen eye for design aesthetics. Strong written and verbal communication skills. Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment. Problem-solving mindset and willingness to stay updated with industry trends and best practices. Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences and to exhibit an adequate level of respect to fellow employees and the University community at large. Working in higher education experience a plus. Experience with digital asset management and/or project management systems. Familiar with basic design, photo, video, and web best practices Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision of the Assistant Director of Technology, the Lead Information Technology Consultant oversees project management, analyzes business needs, and provides innovative solutions to technical challenges across the department. The incumbent leads and oversees projects related to computer and mobile device environments using SCCM and JAMF, helps develop the internal ticketing system to ensure prompt resolution of user issues, updates documentation as needed for common procedures, and recommends automation when necessary. • Maintains the accuracy and reliability of the department’s asset management system for hardware, software, vendor support, and licensing, and obtains input from subject-matter experts. • Collaborates with department directors, key campus partners, and peers to recommend effective technology solutions, introduces and implements new campus solutions, and leads the Qualys effort to be adopted into Enrollment Services. • Oversees projects related to physical network infrastructure, virtual server environments, backups, and AWS implementations, and mentors and provides leadership to other techs to foster a team-based learning environment. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://shorturl.at/stOTZ Qualifications • Equivalent to graduation from an accredited four-year college or university in Computer Science or a job-related field. • Equivalent to five years of full-time, progressively responsible field-related experience, including one year of project management, team leadership, systems implementation and development. Knowledge, Skills, & Abilities • Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of computer and mobile device environments using SCCM and JAMF. • Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; provide ongoing project leadership to technical development staff; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; and communicate effectively both orally and in writing; make presentations; conduct meetings; provide user training; and establish and maintain effective working relationships with others. • Ability to: work almost completely independently on the most complex problems and work assignments; be proactive and understand problems from broad, interactive perspectives; develop solutions that combine information and ideas in new, unprecedented ways • Ability to demonstrate: an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist; a capability to lead teams and implementation efforts for assigned projects using advanced communication and listening skills. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. • Classification/grade: 0420 / Info Tech Consultant / 3 • The anticipated HIRING RANGE: $6686 - $7200 per month, dependent upon qualifications and experience. The salary range for this classification is: $6686 - $12,947 per month. • HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. • REG: This is a Regular position with a one-year probationary period. • The position is currently hybrid 3 days in office, (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information • Applications received through September 25, 2023, will be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers • The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Sep 13, 2023
Full Time
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision of the Assistant Director of Technology, the Lead Information Technology Consultant oversees project management, analyzes business needs, and provides innovative solutions to technical challenges across the department. The incumbent leads and oversees projects related to computer and mobile device environments using SCCM and JAMF, helps develop the internal ticketing system to ensure prompt resolution of user issues, updates documentation as needed for common procedures, and recommends automation when necessary. • Maintains the accuracy and reliability of the department’s asset management system for hardware, software, vendor support, and licensing, and obtains input from subject-matter experts. • Collaborates with department directors, key campus partners, and peers to recommend effective technology solutions, introduces and implements new campus solutions, and leads the Qualys effort to be adopted into Enrollment Services. • Oversees projects related to physical network infrastructure, virtual server environments, backups, and AWS implementations, and mentors and provides leadership to other techs to foster a team-based learning environment. • Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://shorturl.at/stOTZ Qualifications • Equivalent to graduation from an accredited four-year college or university in Computer Science or a job-related field. • Equivalent to five years of full-time, progressively responsible field-related experience, including one year of project management, team leadership, systems implementation and development. Knowledge, Skills, & Abilities • Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Functional knowledge of computer and mobile device environments using SCCM and JAMF. • Ability and specialized skills to: apply and assess user needs; identify, analyze and address user problems; provide ongoing project leadership to technical development staff; analyze problems and propose effective solution; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; and communicate effectively both orally and in writing; make presentations; conduct meetings; provide user training; and establish and maintain effective working relationships with others. • Ability to: work almost completely independently on the most complex problems and work assignments; be proactive and understand problems from broad, interactive perspectives; develop solutions that combine information and ideas in new, unprecedented ways • Ability to demonstrate: an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist; a capability to lead teams and implementation efforts for assigned projects using advanced communication and listening skills. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more. • Classification/grade: 0420 / Info Tech Consultant / 3 • The anticipated HIRING RANGE: $6686 - $7200 per month, dependent upon qualifications and experience. The salary range for this classification is: $6686 - $12,947 per month. • HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends. • REG: This is a Regular position with a one-year probationary period. • The position is currently hybrid 3 days in office, (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs. General Information • Applications received through September 25, 2023, will be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers • The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
TEXAS PARKS AND WILDLIFE
Tyler, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Information Security Analyst I-III Army 17C, 25B, 250, 170A, 170B, 255A, 255N, 255N, 2555, 17A, 17B, 17X, 26A, 26B, 262 Information Security Analyst I-III Navy CT, CTI, CTM, CTN, CTR, IS, IT, ITS, 181X,182X,183X, 184X, 681X, 682X, 683X, 781X, 782X, 783X, 784X Information Security Analyst I-III Coast Guard IS, IT, CYB10, CYB11, CYB12, CYB13, CYB14, ISM, ISS Information Security Analyst I-III Marine Corps 0631, 0639, 3679, 0681, 1711, 1721, 1799, 2611, 2612, 2613, 2653, 2659, 0605, 0630, 0670, 1702, 1705, 1710, 1720,8055, 8858 Information Security Analyst I-III Air Force 184X1, 1D7X1, 3DOX2, 3DOX3, 3D1X2, 14NX, 17CO17DX, 17SX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brian Van Zee, (254) 867-7974 PHYSICAL WORK ADDRESS: TPWD Inland Fisheries - Management and Conservation, 11942 FM 848 Building A, Suite 400 Tyler, TX 75707 GENERAL DESCRIPTION Under the direction of the Regional Director, this position performs business analysis work involving gathering, developing, and documenting user requirements; reviewing, assessing, and developing business processes; creating and validating user acceptance testing; performing post-implementation support of systems; and providing support for the systems development life cycle. Including analyzing user requirements to automate or improve existing systems. Reviews, assesses, and develops computer system capabilities and business processes. Provides consultation, documentation, and direction for analysis, design, configuration, testing, and policy implementation within systems. Assists with system application development, system analysis, and software and hardware support to users of systems and applications. Participates in user acceptance and testing of system functionality. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Computer coding, analytical, customer service, and teamwork skills are essential for this position. The selected candidate has the option to select his/her physical work location, but works closely with other Inland Fisheries analysts and biologists across the state. These physical work locations are as follows: 1) Tyler Regional Office: 11942 FM 848, Building F, Tyler , TX 75707 2) Waco Regional Office: 1601 E. Crest Drive, Waco, TX 76705 3) San Marcos Regional Office: 505 Staples Rd, San Marcos, TX 78666 4) Austin HQ: 4200 Smith School Rd, Austin, TX 78744 Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with an Associate's degree or higher in computer science, business administration, management information systems, or related field. Experience: Information Technology Business Analyst (BA) I: No experience required. BA II: Three years work experience as an application developer, computer support specialist, business analyst, or closely related field. BA III: Six years work experience as an application developer, computer support specialist, business analyst, or closely related field. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS Education: Two years of work experience as an application developer, computer support specialist, business analyst, or closely related field beyond the requirement may substitute for the required Associate's degree. Experience: Graduation from an accredited college or university with a Bachelor's degree may substitute for one year of work experience, and a Master's degree may substitute for an additional year of work experience as an application developer, computer support specialist, business analyst, or closely related field, totaling 2 years of maximum substitution. PREFERRED QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in computer science, business administration, management information systems, or related fields, OR an Associate's degree from an accredited technical college, specializing in computer science technologies. Experience: Two years work experience in system application development, database administration, network troubleshooting, or related field. KNOWLEDGE, SKILLS AND ABILITIES BA I: Knowledge of current technological trends in software development and hardware architectures; Knowledge of various GUI and Non-GUI operating systems (i.e., Windows, Linux, and Mac); Knowledge of Microsoft Office Suites (e.g., Word, Excel, PowerPoint, PowerBI, etc.); Knowledge of basic computer troubleshooting; Knowledge of C#, Visual Basic, Java, Pascal, Python, or similar application development languages; Knowledge of HTML, CSS, JavaScript, jQuery, or similar web development languages; Knowledge of Microsoft Visual Studio, Eclipse, NetBeans, or similar development environments; Knowledge of Microsoft IIS, Apache, Microsoft SQL Server, MySQL, and other server software; Knowledge of software development life cycle and systems development life cycle concepts; Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources; Knowledge of project management principles and practices; BA II: Knowledge of BA I; PLUS: Knowledge of fisheries sampling methodologies; Knowledge of network topologies and related equipment and software; Knowledge of basic network troubleshooting; Knowledge of SaaS, PaaS, and XaaS; BA III: Knowledge of BA II; PLUS: Knowledge of fisheries management and hatcheries operational protocols; Knowledge of SAS, R, or similar statistical analysis tool; Knowledge of project management principles and practices related to software development (i.e., Agile, Waterfall, RAD, etc.); Knowledge of ArcGIS, QGIS, or similar geographical analysis tool; Knowledge of fisheries survey design; Knowledge of data analysis and statistical analysis of fisheries data; Knowledge of software development life cycle and systems development life cycle concepts; Knowledge of data centric application design, development, deployment, documentation, and support; BA I: Skill in the use of MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in troubleshooting Windows operating systems or other similar computer operating systems; Skill in C#, Visual Basic, Java, Pascal, Python, or similar application development languages; Skill in HTML, CSS, JavaScript, jQuery, or similar web development languages; Skill in writing complex SQL statements; Skill in installing, maintaining, moving, upgrading, and troubleshooting new and existing hardware and software; Skill in using Microsoft Visual Studio, Eclipse, NetBeans, or similar development environments; Skill in managing Microsoft IIS, Apache, Microsoft SQL Server, MySQL, and other server software; Skill in business analysis methodologies; Skill in analyzing and evaluating complex information technology applications, policies, and issues; Skill in developing creative and workable solutions to complex problems and issues; BA II: Skills of BA I; PLUS: Skill in setting up and maintaining various sized networks; Skill in developing platform specific, web based, and SaaS applications; Skill in analyzing and designing relational database for data centric applications; Skill in using various SQL and Ad hoc/Query and Reporting tools; BA III: Skills of BA II; PLUS: Skill in using SAS, R, or similar statistical analysis tool; Skill in using ArcGIS, QGIS, or similar geographical analysis tool; Skill in entity relationship diagramming, table normalization, database schema development, and data migration for large relational databases; Skill in data centric application design, development, deployment, and support; Skill in data analysis and statistical analysis of fisheries data; BA I: Ability to work as a member of a team; Ability to write computer code to perform multi-step processes in a logical way; Ability to interpret technical information relating to computer programming and other areas of data processing; Ability to write data centric applications and systems for data collection and reporting; Ability to analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications; Ability to translate user/business needs into a technical style; Ability to communicate technical instructions to system users; Ability to exercise sound judgment in making critical decisions; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) business analysis work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; BA II: Abilities of BA I; PLUS: Ability to perform complex (journey-level) business analysis work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; BA III: Abilities of BA II; PLUS: Ability to supervise the work of others; Ability to design, test, deploy, and debug data centric applications; Ability to analyze, evaluate, and integrate business rules into system requirements; Ability to serve as project lead on projects; Ability to perform advanced (senior-level) business analysis work Ability to work under minimal supervision, with considerable latitude for the use of initiative and independent judgement. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 15% with possible overnight stays; Required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Sep 28, 2023, 11:59:00 PM
Aug 26, 2023
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Information Security Analyst I-III Army 17C, 25B, 250, 170A, 170B, 255A, 255N, 255N, 2555, 17A, 17B, 17X, 26A, 26B, 262 Information Security Analyst I-III Navy CT, CTI, CTM, CTN, CTR, IS, IT, ITS, 181X,182X,183X, 184X, 681X, 682X, 683X, 781X, 782X, 783X, 784X Information Security Analyst I-III Coast Guard IS, IT, CYB10, CYB11, CYB12, CYB13, CYB14, ISM, ISS Information Security Analyst I-III Marine Corps 0631, 0639, 3679, 0681, 1711, 1721, 1799, 2611, 2612, 2613, 2653, 2659, 0605, 0630, 0670, 1702, 1705, 1710, 1720,8055, 8858 Information Security Analyst I-III Air Force 184X1, 1D7X1, 3DOX2, 3DOX3, 3D1X2, 14NX, 17CO17DX, 17SX *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf VETERAN'S PREFERENCE: If you choose to claim veteran's employment preference including surviving spouse or orphan of a veteran as outlined by the State of Texas, you must attach a DD214 at the time your application is submitted. If you have questions regarding this requirement, please visit our Veteran's Hiring Reference page at https://tpwd.texas.gov/jobs/veterans/ BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Brian Van Zee, (254) 867-7974 PHYSICAL WORK ADDRESS: TPWD Inland Fisheries - Management and Conservation, 11942 FM 848 Building A, Suite 400 Tyler, TX 75707 GENERAL DESCRIPTION Under the direction of the Regional Director, this position performs business analysis work involving gathering, developing, and documenting user requirements; reviewing, assessing, and developing business processes; creating and validating user acceptance testing; performing post-implementation support of systems; and providing support for the systems development life cycle. Including analyzing user requirements to automate or improve existing systems. Reviews, assesses, and develops computer system capabilities and business processes. Provides consultation, documentation, and direction for analysis, design, configuration, testing, and policy implementation within systems. Assists with system application development, system analysis, and software and hardware support to users of systems and applications. Participates in user acceptance and testing of system functionality. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Computer coding, analytical, customer service, and teamwork skills are essential for this position. The selected candidate has the option to select his/her physical work location, but works closely with other Inland Fisheries analysts and biologists across the state. These physical work locations are as follows: 1) Tyler Regional Office: 11942 FM 848, Building F, Tyler , TX 75707 2) Waco Regional Office: 1601 E. Crest Drive, Waco, TX 76705 3) San Marcos Regional Office: 505 Staples Rd, San Marcos, TX 78666 4) Austin HQ: 4200 Smith School Rd, Austin, TX 78744 Qualifications: MINIMUM QUALIFICATIONS Education: Graduation from an accredited college or university with an Associate's degree or higher in computer science, business administration, management information systems, or related field. Experience: Information Technology Business Analyst (BA) I: No experience required. BA II: Three years work experience as an application developer, computer support specialist, business analyst, or closely related field. BA III: Six years work experience as an application developer, computer support specialist, business analyst, or closely related field. Licensure: Must possess or be able to obtain, within 30 days of employment, a valid class "C" Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS Education: Two years of work experience as an application developer, computer support specialist, business analyst, or closely related field beyond the requirement may substitute for the required Associate's degree. Experience: Graduation from an accredited college or university with a Bachelor's degree may substitute for one year of work experience, and a Master's degree may substitute for an additional year of work experience as an application developer, computer support specialist, business analyst, or closely related field, totaling 2 years of maximum substitution. PREFERRED QUALIFICATIONS Education: Graduation from an accredited college or university with a Bachelor's degree in computer science, business administration, management information systems, or related fields, OR an Associate's degree from an accredited technical college, specializing in computer science technologies. Experience: Two years work experience in system application development, database administration, network troubleshooting, or related field. KNOWLEDGE, SKILLS AND ABILITIES BA I: Knowledge of current technological trends in software development and hardware architectures; Knowledge of various GUI and Non-GUI operating systems (i.e., Windows, Linux, and Mac); Knowledge of Microsoft Office Suites (e.g., Word, Excel, PowerPoint, PowerBI, etc.); Knowledge of basic computer troubleshooting; Knowledge of C#, Visual Basic, Java, Pascal, Python, or similar application development languages; Knowledge of HTML, CSS, JavaScript, jQuery, or similar web development languages; Knowledge of Microsoft Visual Studio, Eclipse, NetBeans, or similar development environments; Knowledge of Microsoft IIS, Apache, Microsoft SQL Server, MySQL, and other server software; Knowledge of software development life cycle and systems development life cycle concepts; Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources; Knowledge of project management principles and practices; BA II: Knowledge of BA I; PLUS: Knowledge of fisheries sampling methodologies; Knowledge of network topologies and related equipment and software; Knowledge of basic network troubleshooting; Knowledge of SaaS, PaaS, and XaaS; BA III: Knowledge of BA II; PLUS: Knowledge of fisheries management and hatcheries operational protocols; Knowledge of SAS, R, or similar statistical analysis tool; Knowledge of project management principles and practices related to software development (i.e., Agile, Waterfall, RAD, etc.); Knowledge of ArcGIS, QGIS, or similar geographical analysis tool; Knowledge of fisheries survey design; Knowledge of data analysis and statistical analysis of fisheries data; Knowledge of software development life cycle and systems development life cycle concepts; Knowledge of data centric application design, development, deployment, documentation, and support; BA I: Skill in the use of MS Word, Excel, and Outlook; Skill in effective verbal and written communication; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in troubleshooting Windows operating systems or other similar computer operating systems; Skill in C#, Visual Basic, Java, Pascal, Python, or similar application development languages; Skill in HTML, CSS, JavaScript, jQuery, or similar web development languages; Skill in writing complex SQL statements; Skill in installing, maintaining, moving, upgrading, and troubleshooting new and existing hardware and software; Skill in using Microsoft Visual Studio, Eclipse, NetBeans, or similar development environments; Skill in managing Microsoft IIS, Apache, Microsoft SQL Server, MySQL, and other server software; Skill in business analysis methodologies; Skill in analyzing and evaluating complex information technology applications, policies, and issues; Skill in developing creative and workable solutions to complex problems and issues; BA II: Skills of BA I; PLUS: Skill in setting up and maintaining various sized networks; Skill in developing platform specific, web based, and SaaS applications; Skill in analyzing and designing relational database for data centric applications; Skill in using various SQL and Ad hoc/Query and Reporting tools; BA III: Skills of BA II; PLUS: Skill in using SAS, R, or similar statistical analysis tool; Skill in using ArcGIS, QGIS, or similar geographical analysis tool; Skill in entity relationship diagramming, table normalization, database schema development, and data migration for large relational databases; Skill in data centric application design, development, deployment, and support; Skill in data analysis and statistical analysis of fisheries data; BA I: Ability to work as a member of a team; Ability to write computer code to perform multi-step processes in a logical way; Ability to interpret technical information relating to computer programming and other areas of data processing; Ability to write data centric applications and systems for data collection and reporting; Ability to analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications; Ability to translate user/business needs into a technical style; Ability to communicate technical instructions to system users; Ability to exercise sound judgment in making critical decisions; Ability to conduct work activities in accordance with TPWD safety program; Ability to perform routine (journey-level) business analysis work; Ability to work under moderate supervision, with limited latitude for the use of initiative and independent judgment; BA II: Abilities of BA I; PLUS: Ability to perform complex (journey-level) business analysis work; Ability to work under general supervision, with moderate latitude for the use of initiative and independent judgment; BA III: Abilities of BA II; PLUS: Ability to supervise the work of others; Ability to design, test, deploy, and debug data centric applications; Ability to analyze, evaluate, and integrate business rules into system requirements; Ability to serve as project lead on projects; Ability to perform advanced (senior-level) business analysis work Ability to work under minimal supervision, with considerable latitude for the use of initiative and independent judgement. WORKING CONDITIONS Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday; Required to work overtime as necessary; Must conform to TPWD dress and grooming standards, work rules and safety procedures; Required to travel 15% with possible overnight stays; Required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: Sep 28, 2023, 11:59:00 PM
CA CORRECTIONAL HEALTH CARE SERVICES
Elk Grove, California, United States
Information Technology Specialist II - 363719 $94,716 - $126,912 Annual Range Under the general direction of Deputy Director, Project Management/Administrative/Acquisition Services Unit, Information Technology Services Division the IT Specialist II serves as the Senior Enterprise Architecture (EA) Specialist demonstrating a depth of leadership and expertise while performing a wide variety of complex tasks in support of the IT Network Server Unit’s EA program to ensure the program is consistent with California Correctional Health Care Services (CCHCS) and State’s business and IT goals, objectives, and standards. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and work activities outside normal working hours may be required due to operational need. Resume and Cover Letter is REQUIRED. This position is posted until filled. The internal cutoff dates for applications are: 4/11/23 4/25/23 5/9/23 5/23/23 6/7/2 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=363719 Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking "Apply Now" on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or (279) 800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Aug 29, 2023
Full Time
Information Technology Specialist II - 363719 $94,716 - $126,912 Annual Range Under the general direction of Deputy Director, Project Management/Administrative/Acquisition Services Unit, Information Technology Services Division the IT Specialist II serves as the Senior Enterprise Architecture (EA) Specialist demonstrating a depth of leadership and expertise while performing a wide variety of complex tasks in support of the IT Network Server Unit’s EA program to ensure the program is consistent with California Correctional Health Care Services (CCHCS) and State’s business and IT goals, objectives, and standards. The incumbent must maintain confidentiality of information acquired while performing job duties, demonstrate ethical behavior and work cooperatively with others. Travel to institutions and work activities outside normal working hours may be required due to operational need. Resume and Cover Letter is REQUIRED. This position is posted until filled. The internal cutoff dates for applications are: 4/11/23 4/25/23 5/9/23 5/23/23 6/7/2 Please apply here: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=363719 Please review the appropriate bulletin/assessment on the Bulletin Link for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: You may apply for this position by clicking "Apply Now" on the top or bottom of this page. Contact Lee.Lor@cdcr.ca.gov or (279) 800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
CA CORRECTIONAL HEALTH CARE SERVICES
Elk Grove, California, United States
Information Technology Manager I $103,092 - $138,144 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager I position in the Information Technology Services Division. Under the general direction of the Deputy Director, Project Management, Administration and Acquisition Services (PMAAS), the Information Technology (IT) Manager I, serves as a Senior Project Manager, demonstrating an in-depth understanding and level of expertise of IT Project Management (PM) in the Project Management Office (PMO). The incumbent will serve as an IT project manager within California Correctional Health Care Services (CCHCS) to manage the most critical technical enterprise wide projects. The incumbent must maintain confidentiality of information acquired while perform ng job duties, demonstrate ethical behavior, and exercise a high degree of initiative, innovative problem solving, and independent judgment, work cooperatively with others. Travel to institutions and work activities outside normal working hours may be required due to operational need. Resume and Cover Letter is REQUIRED. Please note: A Training and Development (T&D) assignment will not be considered at this time. This position is posted until filled. The internal cutoff dates for applications are: 5/5/23 5/19/23 6/3/23 6/17/23 7/3/23 Please review the appropriate bulletin/assessment on the Bulletin Link from Calcareers for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=368297 Contact Lee.Lor@cdcr.ca.gov or call 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Aug 29, 2023
Full Time
Information Technology Manager I $103,092 - $138,144 Annual Range CCHCS seeks to fill a permanent/full-time Information Technology Manager I position in the Information Technology Services Division. Under the general direction of the Deputy Director, Project Management, Administration and Acquisition Services (PMAAS), the Information Technology (IT) Manager I, serves as a Senior Project Manager, demonstrating an in-depth understanding and level of expertise of IT Project Management (PM) in the Project Management Office (PMO). The incumbent will serve as an IT project manager within California Correctional Health Care Services (CCHCS) to manage the most critical technical enterprise wide projects. The incumbent must maintain confidentiality of information acquired while perform ng job duties, demonstrate ethical behavior, and exercise a high degree of initiative, innovative problem solving, and independent judgment, work cooperatively with others. Travel to institutions and work activities outside normal working hours may be required due to operational need. Resume and Cover Letter is REQUIRED. Please note: A Training and Development (T&D) assignment will not be considered at this time. This position is posted until filled. The internal cutoff dates for applications are: 5/5/23 5/19/23 6/3/23 6/17/23 7/3/23 Please review the appropriate bulletin/assessment on the Bulletin Link from Calcareers for the Minimum Qualifications and, if qualified, complete the Assessment according to the instructions. How To Apply: https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=368297 Contact Lee.Lor@cdcr.ca.gov or call 279-800-6452 for your questions regarding the application process, and status of your application. "CCHCS uses E-Verify in its hiring practices to achieve a lawful workforce. For more information about E-Verify, please go to www.e-verify.gov ." Closing Date/Time: Until Filled
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/22/23, 7/20/23, 8/22/23, 11/27/23 and 2/27/24 (final) Information Technology Applications Analyst III l eads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including analysis of complex business processes and requirements, the design and development of applications, and/or database design; while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Industry standard hardware and software systems A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards, analysis processes and standards, case analysis and process modeling Ability to: Effectively build and lead a team through all phases of complex information technology projects involving multiple cross functional staff in order to achieve departmental and/or county goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications: A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years of full-time, paid technical and/or professional experience in one or more of the following fields of application development, business systems analysis, programming, and/or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time experience in application development, business systems analysis, programming, and/or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific
Aug 29, 2023
Full Time
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 5/22/23, 7/20/23, 8/22/23, 11/27/23 and 2/27/24 (final) Information Technology Applications Analyst III l eads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including analysis of complex business processes and requirements, the design and development of applications, and/or database design; while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Industry standard hardware and software systems A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards, analysis processes and standards, case analysis and process modeling Ability to: Effectively build and lead a team through all phases of complex information technology projects involving multiple cross functional staff in order to achieve departmental and/or county goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications: A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. AND Three (3) years of full-time, paid technical and/or professional experience in one or more of the following fields of application development, business systems analysis, programming, and/or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time experience in application development, business systems analysis, programming, and/or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific
Sacramento County, CA
Sacramento, California, United States
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/22, 02/24/23, 05/24/23, 08/24/23, 11/27/23 and 02/27/24 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific
Aug 29, 2023
Full Time
The Position This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 11/25/22, 02/24/23, 05/24/23, 08/24/23, 11/27/23 and 02/27/24 (final) Leads, plans, schedules, and oversees the work of staff performing advanced, specialized work of a professional nature, while performing similar duties as those being led; ensures completion of tasks in accordance with established policies and procedures; communicates policies, procedures and job expectations; and provides training to staff. Utilizes skills that require technical expertise and understanding of complex analytical procedures and systems processes, including analysis of complex business processes, while working with a significant amount of independent authority and judgment. Examples of Knowledge and Abilities Knowledge Of: Principles and practices of effective team building, team leadership and conflict resolution Advanced principles and practices of project management and work flow analysis Complex programming theories and principles, including web application development; programming languages, advanced SQL theories and multiple computer operating systems Relational database design, including the integration of database structures Advanced principles and practices pertaining to the application development/GIS lifecycle; technical writing, audience analysis, document design, case development, testing and validation of requirements, and implementing business systems Complex software tools, test equipment and measurement techniques Computer hardware and software systems similar to those being used by Sacramento County A broad range of operations, services, concepts, terms and activities common to a comprehensive state-of-the-art information systems program Advanced principles, methods and techniques used in designing, developing, testing and implementing various software technology solutions Methods and techniques of eliciting, analyzing and documenting business requirements and processes Business processes and standards analysis, case analysis, and process modeling Ability To: Effectively build and lead a team through all phases of complex IT projects involving multiple IT functions in order to achieve departmental and/or County goals Lead, train, assign, schedule and review the work of technical and/or professional information technology staff Conduct independent research, interpret highly technical documents, draw valid conclusions, develop technological solutions, take appropriate actions and/or make appropriate recommendations related to complex IT problems Work with users/customers to define, analyze and document system and user requirements and translate them into functional system design specifications Test and troubleshoot application problems/changes and recommend, develop or implement effective solutions for complex issues Translate user requirements to technical programmers and specialists; develop and make well-organized and effective oral presentations Communicate technical information to a wide variety of users and identify opportunities for business process and system improvements Perform advanced level application development duties, including programming, maintaining, troubleshooting and repairing various application structures from inception to final testing and implementation Gather and evaluate information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations Prepare and maintain clear and complete documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply and retain technical publications and documentation Plan, organize, prioritize and process work to ensure that deadlines are met Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing for technical and non-technical audiences Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Work independently with minor supervision Employment Qualifications Minimum Qualifications A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. AND Three (3) years full-time paid technical and/or professional experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis. Note: Technical and/or professional experience that demonstrates the ability to perform duties above the required three years of full-time paid experience in the fields of business systems analysis, applications development/implementation, programming, or database administration/analysis may be substituted for the required education on a year-for-year basis (2080 hours paid experience equal one year of education). Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. FOR APPLICANTS WITH DISABILITIES ONLY: Every effort is made to provide reasonable accommodations to disabled applicants such as in the selection of test sites, aides, or other equipment which permits the disabled applicants to compete in the examination process. Applicants with disabilities requesting an applicable ADA testing accommodation must complete a Reasonable Accommodation Request Form filled out and signed by the applicant and their doctor. This form must be submitted to the Disability Compliance Office, 700 H Street, Room 5720, Sacramento, CA 95814, by the cut-off date or final filing date as listed in this job announcement. Download the Reasonable Accommodation Request Form by clicking here or contact by mail or in person the Sacramento County Employment Services Division or Disability Compliance Office. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586 . Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 2/27/2024 5:00 PM Pacific