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application systems specialist
City of McKinney
Application Systems Specialist
City of McKinney, TX McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Feb 10, 2021
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
City of McKinney
Application Systems Specialist - ERP
City of McKinney, TX McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Must pass CJIS (Criminal Justice Information Services) background and certification Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
Feb 10, 2021
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under the context of the Perfect Client Experience (PCE model) in the IT Operations Guide, this position is responsible for providing technical support to the team responsible for a subset of business systems applications; integrates and develops desktop/browser-based applications for back-end server processes. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Administer and provide operational support of application(s). Manage and execute application installation, upgrade and patching projects. Utilize ticketing system to document and track all inbound and outbound customer interactions. Identification and implementation of enhancements to current applications(s). Articulate timely responses to all customers and internal stakeholder needs. Improve and document the technical processes around application support, create and publish knowledge articles. Support customer inquiries and requests on application(s). Gain an understanding of how the customer utilizes the application and look for area's to suggest changes to improve efficiencies for our customers. Maintain applications backups, plan for system availability, and troubleshoot and repair problems through resolution. Work with external vendors and technical support teams to resolve issues and deliver strategic enhancements. Automate manual activities of application(s). Provide metric reporting for various applications and systems. Maintain a high level of customer service and provide long range planning to user departments. Adhere to and maintain departmental standards, procedures, and documentation. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Thorough familiarity with services/frameworks, and/or Application Programming. Interfaces (APIs) to communicate with server software and access databases. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to prioritize and engage management in situations when prioritization is a challenge. Demonstrated ability to develop rapport with all levels of clients (internal and external) and address their respective issues quickly and accurately. Experience working in a matrixed position. Strong organizational/time management skills required. Exceptional analytical and critical thinking skills. Excellent oral, written and interpersonal skills. Ability to work well independently. Proficient in Excel and data mapping. Able to support web based applications. Required Qualifications MINIMUM QUALIFICATIONS Bachelor's degree from an accredited educational institution in Computer Science or related discipline. Four years of progressively responsible experience in Information Technology Systems with experience working with enterprise wide vendor software applications and experience in IT support. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. PREFERRED QUALIFICATIONS Three or more years of experience in enterprise application administration (installation, upgrading, patching, user access management). Two or more years of experience in report building using Crystal Reports/SSRS/Cognos. 1-2 years of experience with implementation and/or configuration of Enterprise Resource Planning systems. Familiarity with ITIL Framework. One or more years of experience in ServiceNow/Central Square Technologies/Superion applications. Well versed in Windows platform and network technologies. Experience in a municipal environment. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License Must pass CJIS (Criminal Justice Information Services) background and certification Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (50 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual and sound perception and discrimination and oral communications ability. WORK ENVIRONMENT There is limited exposure to environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. Closing Date/Time: Continuous
City of Brentwood, California
INFORMATION SYSTEMS SPECIALIST
City of Brentwood, CA Brentwood, California, United States
Position Information The City of Brentwood's Finance & Information Systems department is now recruiting for the position of Information Systems Specialist. This position will work under the direction of the Chief Information Systems Officer and play a senior/lead role in the administration, maintenance and management of the City's technology and in the implementation of technology projects. The Information Systems division has a strong commitment to providing excellent customer service to City staff. The ideal candidate for this position should have a solid foundation and understanding of Desktop and Enterprise technology systems. Candidates should be organized, able to think critically and analytically, able to exercise sound judgement and able to communicate effectively both verbally and in writing. The ideal candidate should be able to function as a valuable team lead/contributor in the team's ongoing efforts to support the City's overall missions and goals through technology. For more information please see the job description here. Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate of Art's degree information technology, computer science, or related field. A Bachelor's degree is desirable. Experience: Three years of responsible technical information systems experience comparable to an Information Systems Technician with the City of Brentwood. Application Process Applicants must submit the following: City of Brentwood Employment Application Resume Cover Letter Postmarks, faxes and incomplete applications will not be accepted. Your application must be filled out completely online. Resumes must also be submitted but it is not a substitute for a completed application. The examination process will consist of: Review of applications for minimum qualifications for the position and to ensure all materials have been submitted. Multiple Choice Exam - Applicants possessing these requirements will be invited to a written exam tentatively scheduled for the week of March 22, 2021 . All applicants that pass the examination process will be placed on the eligible list which is good for at least 6 months and may be extended up to an additional 18 months. This eligible list will be used by the City of Brentwood to fill all current and future openings in this classification as long as the list is active. DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate. All correspondence regarding application status, test and/or interview dates, etc. will be sent by email and will be available on your Government Jobs account. Please check your email folders, including your junk/spam folders and accept emails from the domain governmentjobs.com, neogov.com, or brentwoodca.gov. It is the applicant's responsibility to ensure a correct email address is provided and that all correspondence is received. The City of Brentwood is an Equal Opportunity Employer. Closing Date/Time: 3/10/2021 10:00 AM Pacific
Feb 19, 2021
Full Time
Position Information The City of Brentwood's Finance & Information Systems department is now recruiting for the position of Information Systems Specialist. This position will work under the direction of the Chief Information Systems Officer and play a senior/lead role in the administration, maintenance and management of the City's technology and in the implementation of technology projects. The Information Systems division has a strong commitment to providing excellent customer service to City staff. The ideal candidate for this position should have a solid foundation and understanding of Desktop and Enterprise technology systems. Candidates should be organized, able to think critically and analytically, able to exercise sound judgement and able to communicate effectively both verbally and in writing. The ideal candidate should be able to function as a valuable team lead/contributor in the team's ongoing efforts to support the City's overall missions and goals through technology. For more information please see the job description here. Qualifications Education and Experience Guidelines - Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate of Art's degree information technology, computer science, or related field. A Bachelor's degree is desirable. Experience: Three years of responsible technical information systems experience comparable to an Information Systems Technician with the City of Brentwood. Application Process Applicants must submit the following: City of Brentwood Employment Application Resume Cover Letter Postmarks, faxes and incomplete applications will not be accepted. Your application must be filled out completely online. Resumes must also be submitted but it is not a substitute for a completed application. The examination process will consist of: Review of applications for minimum qualifications for the position and to ensure all materials have been submitted. Multiple Choice Exam - Applicants possessing these requirements will be invited to a written exam tentatively scheduled for the week of March 22, 2021 . All applicants that pass the examination process will be placed on the eligible list which is good for at least 6 months and may be extended up to an additional 18 months. This eligible list will be used by the City of Brentwood to fill all current and future openings in this classification as long as the list is active. DISCLAIMER: The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content. Components may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The City may, without notice, change or eliminate any particular assessment component or combination of components as needs dictate. All correspondence regarding application status, test and/or interview dates, etc. will be sent by email and will be available on your Government Jobs account. Please check your email folders, including your junk/spam folders and accept emails from the domain governmentjobs.com, neogov.com, or brentwoodca.gov. It is the applicant's responsibility to ensure a correct email address is provided and that all correspondence is received. The City of Brentwood is an Equal Opportunity Employer. Closing Date/Time: 3/10/2021 10:00 AM Pacific
Monterey County Human Resources
Departmental Information Systems Specialist
Monterey County Human Resources Salinas, California, United States
Position Description  Open Date: September 11, 2020 Priority Screen Date: September 25, 2020 Final Filing Date: Open until Filled Exam# 20/43J04/09EV                                                     SUMMARY OF POSITION The Monterey County Health Department, Clinic Services Bureau is seeking individuals for the position of Departmental Information Systems Specialist (DISS). The DISS acts as a resource person for users of specialized automated systems (i.e. EPIC Electronic Medical Record) providing support, training, and instruction related to the use of computer applications to staff. This position will be first response to users; coordinate with vendors, Health Department IT, and Monterey County IT to resolve issues; and suggest, implement and support process improvements based on system and operational knowledge. The Clinic Services Bureau operates seven clinics, including the Alisal Health Center, Seaside Family Health Center, Monterey County Health Clinic at Marina and the four Laurel Clinics located in Salinas, which include Family Practice, Internal Medicine, Laurel Vista, NIDO and Pediatrics. FLEXIBLE SERIES This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The eligible list established from this recruitment process may be used to fill the current and future vacancies on a regular full-time, part-time, or temporary  basis County-wide. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record in the following areas: Act as a resource person for users: answer questions, perform first level problem diagnosis and correction, and resolve problems. Assist in identifying and resolving routine systems problems (programs, work stations, and related hardware and software). Confer with department staff regarding changes in manual and computer system design; collaborate with others (including vendors) to improve effectiveness of system. Make recommendations for improvements. Assist in preparing information of changes for users, instructional materials, and/or staff development tools for training. Document and track systems problems and write reports on issues. May complete, prepare, generate and distribute production reports and statistics. Knowledge of: Capability and limitations of various computer operating systems including DOS, Windows, and networks. Internet Operation and use, including browser and file transfer protocol. Training principles, practices, methods, and techniques of automated system applications. Computer applications and/or systems used in data management; such as Excel, Word Access, etc. Principles and practices of recordkeeping. Customer service techniques Skill in and Ability to: Identifying, evaluating, and researching application systems, problems and coordinating corrective actions as required, with computer support personnel Gathering information and analyzing data to establish and maintain system user protocol. Organizing, prioritizing, scheduling, and coordinating workflow to meet project deadlines. Providing excellent and courteous customer service with staff and the public and establishing and maintaining effective working relationships. Communicate with vendors regarding problems and user questions. Make recommendations for system and operational enhancements. Read and comprehend written materials on wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations. Communication technical information clearly and effectively with all levels of staff in the organization, both orally and in writing. Understand and follow oral and written instructions. Characteristics of Ideal Candidate: Excellent customer service skills Excellent written and verbal communication Independent worker Strong team player Detail oriented Initiative Meets deadlines/prioritization Time management skills Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of education, training, and/or experience, typically: High School Diploma and two (2) years of experience working with computer systems in a relevant environment                                                                                 OR An Associate of Science degree in computer science, computer information systems or a closely related field, and minimum of one (1) year of experience working with computer systems, preferably in a similar environment. Conditions of Employment: As a condition of employment, the incumbent will be required to:   Be available to work a flexible schedule including evenings, weekends, holidays and during times of disaster or emergency. Successfully pass an extensive background investigation to the satisfaction of the Appointing Authority with the ability to be bonded. The Health Department will conduct thorough background and reference checks which include a Department of Justice fingerprint check. The Applicant will be required to execute a consent and waiver for the background investigation. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record. For a complete job description please visit https://www2.co.monterey.ca.us/pages/hr/class-specs/43J04.pdf Additional Information APPLICATION & SELECTION PROCEDURES TO APPLY : Submit the following to the Monterey County Health Department, Human Resources Division, 1270 Natividad Road, Salinas, CA  93906 by the Priority Screen Date: Friday, September 25, 2020   Monterey County Employment Application form Responses to the Supplemental Questions Or apply on-line at www.co.monterey.ca.us/personnel All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on a needed basis until the position is filled. Please be aware if the application form and responses to supplemental questions is not submitted by the priority screening date, the application will be removed from further consideration and not be considered further. The selection process is tentative, and applicants will be notified if changes are made. Resumes may be submitted, but will not be accepted in lieu of required application materials . Application materials will be competitively evaluated.  Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. To further assess applicant's possession of required qualifications, this examination may include an oral examination, pre-exam exercise, performance exercise, performance exam, and/or written examination. For more information or to receive application materials, contact the Health Department Human Resources Division at 831-755-4519. SPECIAL NOTE: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4519. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for the benefits listed below. BENEFITS:  The County offers an excellent benefits package (J Bargaining Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "J" MOU prevails over this listing. See https://www.co.monterey.ca.us/home/showdocument?id=78044 for more information (J Bargaining Unit Benefit Summary Sheet.)  EQUAL OPPORTUNITY:  Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-4946.   Closing Date/Time: Continuous
Feb 10, 2021
Full Time
Position Description  Open Date: September 11, 2020 Priority Screen Date: September 25, 2020 Final Filing Date: Open until Filled Exam# 20/43J04/09EV                                                     SUMMARY OF POSITION The Monterey County Health Department, Clinic Services Bureau is seeking individuals for the position of Departmental Information Systems Specialist (DISS). The DISS acts as a resource person for users of specialized automated systems (i.e. EPIC Electronic Medical Record) providing support, training, and instruction related to the use of computer applications to staff. This position will be first response to users; coordinate with vendors, Health Department IT, and Monterey County IT to resolve issues; and suggest, implement and support process improvements based on system and operational knowledge. The Clinic Services Bureau operates seven clinics, including the Alisal Health Center, Seaside Family Health Center, Monterey County Health Clinic at Marina and the four Laurel Clinics located in Salinas, which include Family Practice, Internal Medicine, Laurel Vista, NIDO and Pediatrics. FLEXIBLE SERIES This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The eligible list established from this recruitment process may be used to fill the current and future vacancies on a regular full-time, part-time, or temporary  basis County-wide. Examples of Duties THE IDEAL CANDIDATE Will have a proven track record in the following areas: Act as a resource person for users: answer questions, perform first level problem diagnosis and correction, and resolve problems. Assist in identifying and resolving routine systems problems (programs, work stations, and related hardware and software). Confer with department staff regarding changes in manual and computer system design; collaborate with others (including vendors) to improve effectiveness of system. Make recommendations for improvements. Assist in preparing information of changes for users, instructional materials, and/or staff development tools for training. Document and track systems problems and write reports on issues. May complete, prepare, generate and distribute production reports and statistics. Knowledge of: Capability and limitations of various computer operating systems including DOS, Windows, and networks. Internet Operation and use, including browser and file transfer protocol. Training principles, practices, methods, and techniques of automated system applications. Computer applications and/or systems used in data management; such as Excel, Word Access, etc. Principles and practices of recordkeeping. Customer service techniques Skill in and Ability to: Identifying, evaluating, and researching application systems, problems and coordinating corrective actions as required, with computer support personnel Gathering information and analyzing data to establish and maintain system user protocol. Organizing, prioritizing, scheduling, and coordinating workflow to meet project deadlines. Providing excellent and courteous customer service with staff and the public and establishing and maintaining effective working relationships. Communicate with vendors regarding problems and user questions. Make recommendations for system and operational enhancements. Read and comprehend written materials on wide variety of application system subjects. Maintain confidentiality of information in accordance with legal standards and/or County regulations. Communication technical information clearly and effectively with all levels of staff in the organization, both orally and in writing. Understand and follow oral and written instructions. Characteristics of Ideal Candidate: Excellent customer service skills Excellent written and verbal communication Independent worker Strong team player Detail oriented Initiative Meets deadlines/prioritization Time management skills Examples of Experience/Education/Training The knowledge, skills and abilities listed above may be acquired through various types of education, training, and/or experience, typically: High School Diploma and two (2) years of experience working with computer systems in a relevant environment                                                                                 OR An Associate of Science degree in computer science, computer information systems or a closely related field, and minimum of one (1) year of experience working with computer systems, preferably in a similar environment. Conditions of Employment: As a condition of employment, the incumbent will be required to:   Be available to work a flexible schedule including evenings, weekends, holidays and during times of disaster or emergency. Successfully pass an extensive background investigation to the satisfaction of the Appointing Authority with the ability to be bonded. The Health Department will conduct thorough background and reference checks which include a Department of Justice fingerprint check. The Applicant will be required to execute a consent and waiver for the background investigation. Possess and maintain a valid California Class C Driver's License with a satisfactory driving record. For a complete job description please visit https://www2.co.monterey.ca.us/pages/hr/class-specs/43J04.pdf Additional Information APPLICATION & SELECTION PROCEDURES TO APPLY : Submit the following to the Monterey County Health Department, Human Resources Division, 1270 Natividad Road, Salinas, CA  93906 by the Priority Screen Date: Friday, September 25, 2020   Monterey County Employment Application form Responses to the Supplemental Questions Or apply on-line at www.co.monterey.ca.us/personnel All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on a needed basis until the position is filled. Please be aware if the application form and responses to supplemental questions is not submitted by the priority screening date, the application will be removed from further consideration and not be considered further. The selection process is tentative, and applicants will be notified if changes are made. Resumes may be submitted, but will not be accepted in lieu of required application materials . Application materials will be competitively evaluated.  Those applicants who are determined to be most appropriately qualified will be invited to participate further in the process. To further assess applicant's possession of required qualifications, this examination may include an oral examination, pre-exam exercise, performance exercise, performance exam, and/or written examination. For more information or to receive application materials, contact the Health Department Human Resources Division at 831-755-4519. SPECIAL NOTE: If you believe you possess a disability that would require test accommodations, please call the Health Department Human Resources Office at 831-755-4519. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the United States. If you are hired into this classification in a temporary position, your salary will be hourly and you will not be eligible for the benefits listed below. BENEFITS:  The County offers an excellent benefits package (J Bargaining Unit) The County of Monterey offers a premium benefit package. A summary of benefits for this position can be viewed on the County website. This information is intended to provide you with a general summary of benefits available and is not legally binding. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or "J" MOU prevails over this listing. See https://www.co.monterey.ca.us/home/showdocument?id=78044 for more information (J Bargaining Unit Benefit Summary Sheet.)  EQUAL OPPORTUNITY:  Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for persons with disabilities. If you believe you possess a disability that would require test accommodation, please call the Human Resources Analyst at (831) 755-4946.   Closing Date/Time: Continuous
Charleston County Government
IT Systems Specialist
CHARLESTON COUNTY, SC Charleston, SC, United States
Description This position will be responsible for various projects/systems which include development, implementation and support of the Total Law Enforcement System (TLES). The TLES consists of an electronic law records management system (RMS), electronic jail records management system (JMS), and an electronic field based reporting (FBR) system for all Law Enforcement Agencies throughout Charleston County. HIRING HOURLY RANGE: $25.28 - $34.39 APPLICATION DEADLINE: FRIDAY, MARCH 12, 2021. Duties and Responsibilities Duties include, but are not limited to: monitoring existing computer applications to determine revision or refinement needs; determining cause of malfunctions or inefficiencies and incorporates corrections. Assisting with performance testing and debugging of new and revised programs. Instructing end-users on computer software applications. Analyzing and interpreting systems and program specifications to ensure compliance with established standards and procedures. Preparing user system/process documentation; assisting in formulating and enforcing documentation standards. Preparing weekly, bi-weekly, and monthly reports. Training the trainers on new/changed features during version upgrades; documenting all trouble tickets solved internally or with vendor's help; developing and providing necessary operational and management reports from the database, application and system logs; recommending needed hardware, system software and application upgrades keeping short term and long term interests of all agencies involved; and performing other job duties and responsibilities assigned from time to time. Minimum Qualifications A qualified applicant must also (1) be a U. S. citizen over 18 years of age, (2) possess a valid South Carolina driver's license or be able to obtain one prior to hire, (3) be proficient in PC applications using Microsoft Office and the Internet (4) submit a certified typing score of at least 30 CWPM, taken within the last six (6) months, at the time of application. Only tests taken at, and certified by, Alternative Staffing or the SC Department of Employment and Workforce are accepted. (5) must be able to lift and carry computers and equipment (6) and have excellent interpersonal and written/verbal communication skills and be able to interact with all individuals in a professional and courteous manner at all times. Knowledge, Skills and Abilities Experience with windows based computers, databases and servers a must. Must also be familiar with the use of SQL management tools, data reporting, query applications, such as SQL, SSRS, and PowerShell. The use/or management of JMS/RMS systems preferred. Interpersonal and communication skills are a must.Closing Date/Time: 3/12/2021 11:59 PM Eastern
Feb 28, 2021
Full Time
Description This position will be responsible for various projects/systems which include development, implementation and support of the Total Law Enforcement System (TLES). The TLES consists of an electronic law records management system (RMS), electronic jail records management system (JMS), and an electronic field based reporting (FBR) system for all Law Enforcement Agencies throughout Charleston County. HIRING HOURLY RANGE: $25.28 - $34.39 APPLICATION DEADLINE: FRIDAY, MARCH 12, 2021. Duties and Responsibilities Duties include, but are not limited to: monitoring existing computer applications to determine revision or refinement needs; determining cause of malfunctions or inefficiencies and incorporates corrections. Assisting with performance testing and debugging of new and revised programs. Instructing end-users on computer software applications. Analyzing and interpreting systems and program specifications to ensure compliance with established standards and procedures. Preparing user system/process documentation; assisting in formulating and enforcing documentation standards. Preparing weekly, bi-weekly, and monthly reports. Training the trainers on new/changed features during version upgrades; documenting all trouble tickets solved internally or with vendor's help; developing and providing necessary operational and management reports from the database, application and system logs; recommending needed hardware, system software and application upgrades keeping short term and long term interests of all agencies involved; and performing other job duties and responsibilities assigned from time to time. Minimum Qualifications A qualified applicant must also (1) be a U. S. citizen over 18 years of age, (2) possess a valid South Carolina driver's license or be able to obtain one prior to hire, (3) be proficient in PC applications using Microsoft Office and the Internet (4) submit a certified typing score of at least 30 CWPM, taken within the last six (6) months, at the time of application. Only tests taken at, and certified by, Alternative Staffing or the SC Department of Employment and Workforce are accepted. (5) must be able to lift and carry computers and equipment (6) and have excellent interpersonal and written/verbal communication skills and be able to interact with all individuals in a professional and courteous manner at all times. Knowledge, Skills and Abilities Experience with windows based computers, databases and servers a must. Must also be familiar with the use of SQL management tools, data reporting, query applications, such as SQL, SSRS, and PowerShell. The use/or management of JMS/RMS systems preferred. Interpersonal and communication skills are a must.Closing Date/Time: 3/12/2021 11:59 PM Eastern
San Joaquin County
Office Systems Specialist
San Joaquin County, CA Stockton, California, usa
This examination is being conducted to fill one (1) full-time position in the Public Health Services department and to establish an eligible list which may be used to fill future vacancies. This position will assist management and act as a liaison to efficiently utilize automation resources and provide support to end users on personal computer, software applications, and other related office automation issues with an emphasis on development of training and data management. The ideal candidate will be a "super user" in various software applications and will be viewed as a resource in working with outside IT vendors and internal IT staff on software application enhancements. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Human Resources will only be accepting online applications for this recruitment. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Becomes familiar with personal computer software currently used within a department in order to train users and assist staff with data management; learns how to efficiently utilize software in order to address specific data management needs or problems; learns new program capabilities and how to utilize new software. Develops personal computer training programs for departmental staff; writes and produces training manuals and other training tools; plans, schedules and conducts software and skills training sessions for staff, both individually and in groups. Assists staff with software-related data management issues; may maintain specific databases or files; may learn to import data from other sources using computer languages such as Qbasic, Structured Query Language and Visual Basic; may perform data queries and searches; may produce data reports; may develop and create databases or files. Helps staff to utilize appropriate software in order to design databases, electronic forms and/or other productivity tools; may help management staff evaluate hardware and software products; may recommend upgrades as needed; may assist staff in selecting and obtaining appropriate, cost-effective hardware and software. May install application software; may perform limited hardware or peripheral installations; may do routine troubleshooting of minor hardware or software problems; may advise management regarding basic maintenance issues or recommend solutions for minor problems. May act as a lead worker over subordinate staff. MINIMUM QUALIFICATIONS Education: Completion of 60 semester units of coursework at an accredited college with a major in computer science, mathematics, accounting, public or business administration, including at least 6 units in computer science. Experience: One year using office automation equipment and automated processes, including personal computers, which included responsibility for training users in the use of personal computers and/or computer automated processes. Substitution: Additional qualifying experience may be substituted for the required education on the basis of six months experience for one year of education. Special Requirement: Completion of certain course work or approved classes, or experience with specific operating systems, network operating systems or software programs may be required for assignment to specific departments. KNOWLEDGE Basic principles of personal computer hardware and software; basic office automation systems; principles and practices of modern office procedures; methods and techniques of training and staff development; principles and practices of clear and effective writing, including grammar, spelling and punctuation. ABILITY Learn and use a variety of personal computer software, including word processing, database and spreadsheet programs; learn programming languages and simple programming techniques; design and present training programs; develop and produce visual training materials; communicate effectively both orally and in writing; develop and maintain effective working relationships; follow oral and written instructions; research and evaluate office automation hardware and software; gather, analyze and organize information; train and direct subordinate staff as assigned. PHYSICAL/MENTAL REQUIREMENTS Mobility - Constant operation of keyboards; frequent sitting for long periods and walking; occasional pushing, pulling, bending, squatting and crawling; frequent driving; Lifting -frequently 30 pounds or less; Vision -constant use of good overall vision; frequent reading/close-up work; occasional color, depth, and peripheral vision; Dexterity -constant repetitive motion; frequent writing; occasional grasping, holding, reaching; Hearing/Talking -frequent talking/hearing in person and on the telephone; Emotional/Psychological -constant decision making and concentration; frequent public contact and working alone; occasional working nights and traveling; Environmental -frequent exposure to noise. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Accomodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 3/12/2021 11:59:00 PM
Mar 02, 2021
Full Time
This examination is being conducted to fill one (1) full-time position in the Public Health Services department and to establish an eligible list which may be used to fill future vacancies. This position will assist management and act as a liaison to efficiently utilize automation resources and provide support to end users on personal computer, software applications, and other related office automation issues with an emphasis on development of training and data management. The ideal candidate will be a "super user" in various software applications and will be viewed as a resource in working with outside IT vendors and internal IT staff on software application enhancements. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Human Resources will only be accepting online applications for this recruitment. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Becomes familiar with personal computer software currently used within a department in order to train users and assist staff with data management; learns how to efficiently utilize software in order to address specific data management needs or problems; learns new program capabilities and how to utilize new software. Develops personal computer training programs for departmental staff; writes and produces training manuals and other training tools; plans, schedules and conducts software and skills training sessions for staff, both individually and in groups. Assists staff with software-related data management issues; may maintain specific databases or files; may learn to import data from other sources using computer languages such as Qbasic, Structured Query Language and Visual Basic; may perform data queries and searches; may produce data reports; may develop and create databases or files. Helps staff to utilize appropriate software in order to design databases, electronic forms and/or other productivity tools; may help management staff evaluate hardware and software products; may recommend upgrades as needed; may assist staff in selecting and obtaining appropriate, cost-effective hardware and software. May install application software; may perform limited hardware or peripheral installations; may do routine troubleshooting of minor hardware or software problems; may advise management regarding basic maintenance issues or recommend solutions for minor problems. May act as a lead worker over subordinate staff. MINIMUM QUALIFICATIONS Education: Completion of 60 semester units of coursework at an accredited college with a major in computer science, mathematics, accounting, public or business administration, including at least 6 units in computer science. Experience: One year using office automation equipment and automated processes, including personal computers, which included responsibility for training users in the use of personal computers and/or computer automated processes. Substitution: Additional qualifying experience may be substituted for the required education on the basis of six months experience for one year of education. Special Requirement: Completion of certain course work or approved classes, or experience with specific operating systems, network operating systems or software programs may be required for assignment to specific departments. KNOWLEDGE Basic principles of personal computer hardware and software; basic office automation systems; principles and practices of modern office procedures; methods and techniques of training and staff development; principles and practices of clear and effective writing, including grammar, spelling and punctuation. ABILITY Learn and use a variety of personal computer software, including word processing, database and spreadsheet programs; learn programming languages and simple programming techniques; design and present training programs; develop and produce visual training materials; communicate effectively both orally and in writing; develop and maintain effective working relationships; follow oral and written instructions; research and evaluate office automation hardware and software; gather, analyze and organize information; train and direct subordinate staff as assigned. PHYSICAL/MENTAL REQUIREMENTS Mobility - Constant operation of keyboards; frequent sitting for long periods and walking; occasional pushing, pulling, bending, squatting and crawling; frequent driving; Lifting -frequently 30 pounds or less; Vision -constant use of good overall vision; frequent reading/close-up work; occasional color, depth, and peripheral vision; Dexterity -constant repetitive motion; frequent writing; occasional grasping, holding, reaching; Hearing/Talking -frequent talking/hearing in person and on the telephone; Emotional/Psychological -constant decision making and concentration; frequent public contact and working alone; occasional working nights and traveling; Environmental -frequent exposure to noise. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Accomodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $18,000 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $24,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of an immediate family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $17 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran's Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank orranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When fillingnine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittalswill not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For currentemployment opportunitiesplease callour 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must besubmitted onlineto the Human Resources Division beforethe submission deadline. Resumes and paper applicationswill not be accepted in lieu of an online application. ( The County assumes no responsibility foronline applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: 3/12/2021 11:59:00 PM
Stanislaus County
Application Specialist I/II (GIS Specialist)
Stanislaus County, CA Clerk Recorder - 1021 I Street, California, United States
About the Opportunity THE IDEAL CANDIDATE The Stanislaus County Clerk - Recorder / Registrar of Voters is looking for a detail-oriented IT professional with strong analytical and communication skills. The ideal candidate will have experience with managing and maintaining data in the GIS using core ESRI products, specifically ArcGIS Desktop, and experience with Python and querying data from MS SQL databases. To learn more about the Stanislaus County Clerk - Recorder / Registrar of Voters, Click Here . THE POSITION The Application Specialist I is the entry level position in this series. This classification performs a variety of technical duties in support of various computer hardware and/or software with emphasis on specialized applications that have a medium degree of complexity. In addition to Geographic Information Systems (GIS), other specialized applications include: Office Automation Suites, Electronic Document Management Systems, Departmental/Enterprise-wide Applications such as Justice, Health and Social Services, and Help Desks. Assignments require knowledge of specialized applications typically running on the desktop. Duties in this classification require a broad range of skills spanning both hardware and software, but with the greater emphasis on applications. This classification requires experience in supporting specialized applications, technical knowledge, and initiative in making decisions within established guidelines. The Application Specialist I is distinguished from the II level classification by the scope of responsibility, level of independence exercised, amount of staff oversight and support required, lower degrees of complexity and fewer applications supported. Performs related duties as assigned. The Application Specialist II is the mid-level position in this series. This classification performs a variety of technical duties in support of computer hardware and/or software with emphasis on various specialized applications that have a medium to high degree of complexity. These include at least one of the following: ORACLE or SQL Databases, Office Automation Suites, Internet/Intranet Applications, Electronic Document Management Systems, Rapid Application Development Applications, Departmental/Enterprise-wide Applications such as Justice, Health and Social Services, PeopleSoft, Geographic Information Systems, and Help Desks. Assignments require knowledge of specialized applications typically running on the server or the desktop and familiarity with the infrastructure necessary to support them. Duties in this classification require a broad range of skills spanning both software and hardware, but with the greater emphasis on applications. This classification requires experience in supporting specialized applications in government or corporate environments as well as technical judgment and initiative in making decisions in accordance with established guidelines. Generally duties assigned at the Application Specialist II level are performed with less of a need for instruction, support and supervision than at the lower level Application Specialist I classification. The variety and complexity of applications worked with is greater at the Application Specialist II level of the series than at the Application Specialist I level. Performs related duties as assigned. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the SCEA, AFSME Local 10 - Technical Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Create and modify maps and diagrams using ESRI GIS software products tools and databases; Acquire and manage GIS data, maps and legal descriptions of boundaries; Interpret and follow maps and legal descriptions; Develop a strong working knowledge of applications used at the department level; Provide technical support to end-user staff, including help desk activities and end-user training; Assist with application deployments; Participate in application installation, configuration, upgrades and maintenance; Participate in desktop hardware installation, configuration and maintenance; and Prepare handbooks, manuals and other training related materials. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) APPLICATION SPECIALIST I SKILLS/ABILITIES Assist with application deployment (installation, configuration, testing and cut-over), support and maintenance; Transfer knowledge to end-users; Assist in developing effective presentations; Possess a sound working knowledge of emerging technologies/applications noted above; Demonstrate, develop, and support a strong commitment to customer service; Communicate clearly and concisely, both orally and in writing; and Carry out physical bending, stooping, and stretching in order to move, unpack, or install systems including lifting boxes or equipment weighing approximately 20 - 30 pounds. KNOWLEDGE Desktop applications; and Develop end-user documentation and training materials. APPLICATION SPECIALIST II SKILLS/ABILITIES Assist in application development and programming; Assist with application deployment (installation, configuration, testing and transition), support and maintenance; Develop and maintain departmental reports, forms, and letters; Transfer knowledge to end-users; Assist in developing effective presentations; Possess a sound working knowledge of emerging technologies and applications noted above; Demonstrate, develop, and support a strong commitment to customer service; Communicate clearly and concisely, both orally and in writing; and Carry out physical bending, stooping, and stretching in order to move, unpack or install systems including lifting boxes or equipment weighing approximately 20-30 pounds. KNOWLEDGE Microsoft Windows; Microsoft Office Suite; Programming Languages; Relational Databases; Desktop publishing; and Developing end-user documentation and training materials. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION / EXPERIENCE APPLICATION SPECIALIST I PATTERN I One (1) year or more of full-time experience in supporting hardware and / or software in specialized computer applications. PATTERN II Six (6) months full-time experience in supporting hardware and / or software in specialized computer applications and 15 units of relevant computer collage coursework, or equivalent professionally recognized systems engineering certification. PATTERN III A Bachelor's degree in a computer related field. APPLICATION SPECIALIST II PATTERN I Equivalent to two (2) years of full-time increasingly responsible experience in supporting hardware and / or software in specialized computer applications. Note: No less than 30 units of relevant computer college coursework or equivalent professionally recognized systems engineering certification may be substituted for one (1) year of the required experience. PATTERN II Two (2) years of relevant experience performing duties comparable to an Application Specialist I. Proof of education may be required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-6341 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. The Application Specialist I Classification is a Veterans' Preference Program eligible job classification. For more information please Click Here . DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Two (2) years' experience retrieving data from relational database management systems using standard SOL (Structured Query Language) commands; OR One (1) year experience working with the core ESRI GIS software products, specifically ArcGIS Desktop, Arc / Info, ArcMap, ArcSDE, and relational databases within MS SOL Server; OR Two (2) years' experience electronically creating and interpreting maps, with detail to geometry, proper scale, legibility; OR Bachelor's Degree in Geography and/or Geographic Information Systems. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: February 26th, 2020 Oral Examination: March 8th, 2020 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 3/12/2021 5:00 PM Pacific
Feb 16, 2021
Full Time
About the Opportunity THE IDEAL CANDIDATE The Stanislaus County Clerk - Recorder / Registrar of Voters is looking for a detail-oriented IT professional with strong analytical and communication skills. The ideal candidate will have experience with managing and maintaining data in the GIS using core ESRI products, specifically ArcGIS Desktop, and experience with Python and querying data from MS SQL databases. To learn more about the Stanislaus County Clerk - Recorder / Registrar of Voters, Click Here . THE POSITION The Application Specialist I is the entry level position in this series. This classification performs a variety of technical duties in support of various computer hardware and/or software with emphasis on specialized applications that have a medium degree of complexity. In addition to Geographic Information Systems (GIS), other specialized applications include: Office Automation Suites, Electronic Document Management Systems, Departmental/Enterprise-wide Applications such as Justice, Health and Social Services, and Help Desks. Assignments require knowledge of specialized applications typically running on the desktop. Duties in this classification require a broad range of skills spanning both hardware and software, but with the greater emphasis on applications. This classification requires experience in supporting specialized applications, technical knowledge, and initiative in making decisions within established guidelines. The Application Specialist I is distinguished from the II level classification by the scope of responsibility, level of independence exercised, amount of staff oversight and support required, lower degrees of complexity and fewer applications supported. Performs related duties as assigned. The Application Specialist II is the mid-level position in this series. This classification performs a variety of technical duties in support of computer hardware and/or software with emphasis on various specialized applications that have a medium to high degree of complexity. These include at least one of the following: ORACLE or SQL Databases, Office Automation Suites, Internet/Intranet Applications, Electronic Document Management Systems, Rapid Application Development Applications, Departmental/Enterprise-wide Applications such as Justice, Health and Social Services, PeopleSoft, Geographic Information Systems, and Help Desks. Assignments require knowledge of specialized applications typically running on the server or the desktop and familiarity with the infrastructure necessary to support them. Duties in this classification require a broad range of skills spanning both software and hardware, but with the greater emphasis on applications. This classification requires experience in supporting specialized applications in government or corporate environments as well as technical judgment and initiative in making decisions in accordance with established guidelines. Generally duties assigned at the Application Specialist II level are performed with less of a need for instruction, support and supervision than at the lower level Application Specialist I classification. The variety and complexity of applications worked with is greater at the Application Specialist II level of the series than at the Application Specialist I level. Performs related duties as assigned. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the SCEA, AFSME Local 10 - Technical Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Create and modify maps and diagrams using ESRI GIS software products tools and databases; Acquire and manage GIS data, maps and legal descriptions of boundaries; Interpret and follow maps and legal descriptions; Develop a strong working knowledge of applications used at the department level; Provide technical support to end-user staff, including help desk activities and end-user training; Assist with application deployments; Participate in application installation, configuration, upgrades and maintenance; Participate in desktop hardware installation, configuration and maintenance; and Prepare handbooks, manuals and other training related materials. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) APPLICATION SPECIALIST I SKILLS/ABILITIES Assist with application deployment (installation, configuration, testing and cut-over), support and maintenance; Transfer knowledge to end-users; Assist in developing effective presentations; Possess a sound working knowledge of emerging technologies/applications noted above; Demonstrate, develop, and support a strong commitment to customer service; Communicate clearly and concisely, both orally and in writing; and Carry out physical bending, stooping, and stretching in order to move, unpack, or install systems including lifting boxes or equipment weighing approximately 20 - 30 pounds. KNOWLEDGE Desktop applications; and Develop end-user documentation and training materials. APPLICATION SPECIALIST II SKILLS/ABILITIES Assist in application development and programming; Assist with application deployment (installation, configuration, testing and transition), support and maintenance; Develop and maintain departmental reports, forms, and letters; Transfer knowledge to end-users; Assist in developing effective presentations; Possess a sound working knowledge of emerging technologies and applications noted above; Demonstrate, develop, and support a strong commitment to customer service; Communicate clearly and concisely, both orally and in writing; and Carry out physical bending, stooping, and stretching in order to move, unpack or install systems including lifting boxes or equipment weighing approximately 20-30 pounds. KNOWLEDGE Microsoft Windows; Microsoft Office Suite; Programming Languages; Relational Databases; Desktop publishing; and Developing end-user documentation and training materials. We recognize your time is valuable, please only apply if you meet the following required qualifications. EDUCATION / EXPERIENCE APPLICATION SPECIALIST I PATTERN I One (1) year or more of full-time experience in supporting hardware and / or software in specialized computer applications. PATTERN II Six (6) months full-time experience in supporting hardware and / or software in specialized computer applications and 15 units of relevant computer collage coursework, or equivalent professionally recognized systems engineering certification. PATTERN III A Bachelor's degree in a computer related field. APPLICATION SPECIALIST II PATTERN I Equivalent to two (2) years of full-time increasingly responsible experience in supporting hardware and / or software in specialized computer applications. Note: No less than 30 units of relevant computer college coursework or equivalent professionally recognized systems engineering certification may be substituted for one (1) year of the required experience. PATTERN II Two (2) years of relevant experience performing duties comparable to an Application Specialist I. Proof of education may be required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-6341 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. The Application Specialist I Classification is a Veterans' Preference Program eligible job classification. For more information please Click Here . DESIRABLE QUALIFICATIONS In addition to the minimum qualifications, applicant screening will focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application. Two (2) years' experience retrieving data from relational database management systems using standard SOL (Structured Query Language) commands; OR One (1) year experience working with the core ESRI GIS software products, specifically ArcGIS Desktop, Arc / Info, ArcMap, ArcSDE, and relational databases within MS SOL Server; OR Two (2) years' experience electronically creating and interpreting maps, with detail to geometry, proper scale, legibility; OR Bachelor's Degree in Geography and/or Geographic Information Systems. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: February 26th, 2020 Oral Examination: March 8th, 2020 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 3/12/2021 5:00 PM Pacific
Los Angeles County Sanitation Districts
Design Technology Specialist I, II (SB-030-21E) Whittier
LA County Sanitation District Whittier, California, United States
JOB POSTING LOS ANGELES COUNTY SANITATION DISTRICTS Invites applications for the position of: DESIGN TECHNOLOGY SPECIALIST POSTING #SB-030-21E The Sanitation Districts are a non-civil services public agency with over 1,700 employees. Our Joint Administration Office in Whittier is conveniently located near the 60/605-freeway interchange, 15 miles from downtown L.A. The Sanitation Districts also have various opportunities to enhance career growth as evidenced through various programs including tuition reimbursement, professional development, mentoring, and professional dues reimbursement. Benefit information can be found on our website at www.lacsd.org or by clicking on the Position Title and then the Benefits tab. Joint Administration Office, Whittier LOCATION: ENGINEERING DEPARTMENT, DESIGN TECHNOLOGY GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER ESSENTIAL FUNCTIONS: To perform a variety of duties supporting the effective use of Engineering, Design, and related technologies and to support user related functions and activities. JOB SUMMARY: Under the general supervision of the Supervisor of Design Technology and technical direction from a Senior Design Technology Specialist, the incumbent will provide support to system users; design, develop and maintain multi-user CAD/BIM systems, construction management systems, project control systems and related software; customize design software to conform with engineering discipline needs; implement system changes; construct presentation graphics for engineers and management; maintain cell libraries; evaluate software and software upgrades; implement system changes and upgrades; execute support routines and document processing at engineering milestones; configure workstations; maintain the user workspace for each engineering discipline; troubleshoot software; provide plotter and printing support; maintain software interoperability; develop and maintain project resources for multiple systems; perform system administration duties including managing user accounts, access controls and file security; maintain the as-built log database; assist and train system users; act as a liaison between system users and the Information Technology Department; and perform related duties as required. MINIMUM QUALIFICATIONS Applicants must possess a valid California Class C driver license -AND- f or DESIGN TECHNOLOGY SPECIALIST I , three years of experience performing duties that required the use of CAD/BIM modeling software -AND- one year of experience performing administrative duties supporting and/or coordinating the use of design technology in a collaborative multi-discipline design/engineering environment in the areas of CAD, BIM, 3D modeling and reality capture. For DESIGN TECHNOLOGY SPECIALIST II , one year of Districts' experience performing the duties of a DESIGN TECHNOLOGY SPECIALIST I -OR- three years of external administrative experience performing journey level CAD/BIM system duties. DESIRABLE QUALIFICATIONS: The ideal candidate would have in-depth knowledge and experience in the use of Bentley design, modeling and collaboration software - including Microstation, OpenPlant Modeler, OpenRoads Designer (or Inroads), Open Buildings, ProStructures, Lumen RT, Descartes, ProjectWise - and has been responsible for, or participated in, the implementation, customization, development and proper use of this technology acting in the role of a CAD, BIM or BIM/CAD Manager, Administrator, Coordinator or Specialist; VDC Coordinator or Specialist; Technology and Design Specialist; or Model Manager or Coordinator. AutoDesk equivalents to Bentley design and modeling software - such as AutoCAD, Revit, Civil 3D, AutoCAD Plant 3D, BIM 360, Navisworks - will be considered if candidate has acted in the roles listed above and if the candidate can demonstrate the ability and willingness to transfer their knowledge and skills to a Bentley products platform. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover knowledge of: Computer Aided Design (CAD software; Building Information Modeling (BIM) software; the engineering design process; business related software applications including construction management and project controls application, databases, spreadsheet and word processing; design procedures, CADD standards and procedures; application and project configuration; and project delivery and content management systems. The a bility to : m aintain CAD/BIM modeling and project management related software; train others in CAD/BIM and project management related software; prepare written documentation; communicate effectively both orally and in writing; provide training to others; analyze system performance, standards and procedures and make recommendations; customize and configure software to meet organization requirements; maintain system resources, models libraries and documents; perform administrative duties for multi user systems; and independently learn new software as required. ADDITIONAL INFORMATION This posting will remain open until vacancies are filled and is subject to closure without notice. APPLICATION PROCESS: Please apply online at www.lacsd.org within the application period. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via email. Please make sure that your registered email address is accurate and current. To ensure proper delivery add info@governmentjobs.com to your contact list. SELECTION PROCESS: Applications will be reviewed and evaluated for relevant experience and/or coursework. Candidates considered to have the best qualifications will be invited for an interview. There will be a written assessment included as part of the interview. Candidates must receive a qualifying score on each selection component to move forward in the selection process. NOTE: The recommended candidate must undergo a job related pre-employment physical, which includes a drug and alcohol test. Candidates are also subject to a review of their DMV records for moving violations, chargeable accidents or more serious charges. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. TO APPLY: Applications can now be completed and submitted online through the Sanitation Districts' website at www.lacsd.org. Please click on the "Employment Opportunities" link. By using the online application system you will receive confirmation via email that your application was received for this position. If you do not have Internet access, you may submit a complete paper" Internal Application" within the application period shown above to the Employment Services Section (JAO, Room 109). All applications will be reviewed to determine if the conditions and qualifications for testing are met. To learn more about how the Sanitation Districts converts waste in to resources, please visit the following video: Converting Waste Into Resources Closing Date/Time: Continuous
Mar 03, 2021
Full Time
JOB POSTING LOS ANGELES COUNTY SANITATION DISTRICTS Invites applications for the position of: DESIGN TECHNOLOGY SPECIALIST POSTING #SB-030-21E The Sanitation Districts are a non-civil services public agency with over 1,700 employees. Our Joint Administration Office in Whittier is conveniently located near the 60/605-freeway interchange, 15 miles from downtown L.A. The Sanitation Districts also have various opportunities to enhance career growth as evidenced through various programs including tuition reimbursement, professional development, mentoring, and professional dues reimbursement. Benefit information can be found on our website at www.lacsd.org or by clicking on the Position Title and then the Benefits tab. Joint Administration Office, Whittier LOCATION: ENGINEERING DEPARTMENT, DESIGN TECHNOLOGY GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER ESSENTIAL FUNCTIONS: To perform a variety of duties supporting the effective use of Engineering, Design, and related technologies and to support user related functions and activities. JOB SUMMARY: Under the general supervision of the Supervisor of Design Technology and technical direction from a Senior Design Technology Specialist, the incumbent will provide support to system users; design, develop and maintain multi-user CAD/BIM systems, construction management systems, project control systems and related software; customize design software to conform with engineering discipline needs; implement system changes; construct presentation graphics for engineers and management; maintain cell libraries; evaluate software and software upgrades; implement system changes and upgrades; execute support routines and document processing at engineering milestones; configure workstations; maintain the user workspace for each engineering discipline; troubleshoot software; provide plotter and printing support; maintain software interoperability; develop and maintain project resources for multiple systems; perform system administration duties including managing user accounts, access controls and file security; maintain the as-built log database; assist and train system users; act as a liaison between system users and the Information Technology Department; and perform related duties as required. MINIMUM QUALIFICATIONS Applicants must possess a valid California Class C driver license -AND- f or DESIGN TECHNOLOGY SPECIALIST I , three years of experience performing duties that required the use of CAD/BIM modeling software -AND- one year of experience performing administrative duties supporting and/or coordinating the use of design technology in a collaborative multi-discipline design/engineering environment in the areas of CAD, BIM, 3D modeling and reality capture. For DESIGN TECHNOLOGY SPECIALIST II , one year of Districts' experience performing the duties of a DESIGN TECHNOLOGY SPECIALIST I -OR- three years of external administrative experience performing journey level CAD/BIM system duties. DESIRABLE QUALIFICATIONS: The ideal candidate would have in-depth knowledge and experience in the use of Bentley design, modeling and collaboration software - including Microstation, OpenPlant Modeler, OpenRoads Designer (or Inroads), Open Buildings, ProStructures, Lumen RT, Descartes, ProjectWise - and has been responsible for, or participated in, the implementation, customization, development and proper use of this technology acting in the role of a CAD, BIM or BIM/CAD Manager, Administrator, Coordinator or Specialist; VDC Coordinator or Specialist; Technology and Design Specialist; or Model Manager or Coordinator. AutoDesk equivalents to Bentley design and modeling software - such as AutoCAD, Revit, Civil 3D, AutoCAD Plant 3D, BIM 360, Navisworks - will be considered if candidate has acted in the roles listed above and if the candidate can demonstrate the ability and willingness to transfer their knowledge and skills to a Bentley products platform. EXAMPLES OF ASSESSMENT CRITERIA The competitive selection process may cover knowledge of: Computer Aided Design (CAD software; Building Information Modeling (BIM) software; the engineering design process; business related software applications including construction management and project controls application, databases, spreadsheet and word processing; design procedures, CADD standards and procedures; application and project configuration; and project delivery and content management systems. The a bility to : m aintain CAD/BIM modeling and project management related software; train others in CAD/BIM and project management related software; prepare written documentation; communicate effectively both orally and in writing; provide training to others; analyze system performance, standards and procedures and make recommendations; customize and configure software to meet organization requirements; maintain system resources, models libraries and documents; perform administrative duties for multi user systems; and independently learn new software as required. ADDITIONAL INFORMATION This posting will remain open until vacancies are filled and is subject to closure without notice. APPLICATION PROCESS: Please apply online at www.lacsd.org within the application period. Resumes will not be accepted in lieu of a completed LACSD Employment Application or online application. Check your email regularly throughout the recruitment process as notifications may be sent via email. Please make sure that your registered email address is accurate and current. To ensure proper delivery add info@governmentjobs.com to your contact list. SELECTION PROCESS: Applications will be reviewed and evaluated for relevant experience and/or coursework. Candidates considered to have the best qualifications will be invited for an interview. There will be a written assessment included as part of the interview. Candidates must receive a qualifying score on each selection component to move forward in the selection process. NOTE: The recommended candidate must undergo a job related pre-employment physical, which includes a drug and alcohol test. Candidates are also subject to a review of their DMV records for moving violations, chargeable accidents or more serious charges. As an equal opportunity employer, the Districts strongly encourage qualified minorities, women and disabled persons to apply. TO APPLY: Applications can now be completed and submitted online through the Sanitation Districts' website at www.lacsd.org. Please click on the "Employment Opportunities" link. By using the online application system you will receive confirmation via email that your application was received for this position. If you do not have Internet access, you may submit a complete paper" Internal Application" within the application period shown above to the Employment Services Section (JAO, Room 109). All applications will be reviewed to determine if the conditions and qualifications for testing are met. To learn more about how the Sanitation Districts converts waste in to resources, please visit the following video: Converting Waste Into Resources Closing Date/Time: Continuous
Cal State University (CSU) Fresno
Web Applications Integration Specialist & Backend Programmer (499234)
Cal State University (CSU) Fresno 5241 N Maple Ave, Fresno, CA 93740, USA
Description: Web Applications Integration Specialist & Backend Programmer (Analyst/Programmer - Career Level) Compensation and Benefits Anticipated Hiring Salary Range: $5,500 - 6,875 a month Full classification Salary Range: $4,372 - 10,792 a month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working independently under the general supervision of the Director of Enterprise Applications and Web Systems in Technology Services Division, the Web Applications-Integration and Backend Programmer is a member of a work group supporting internal Web applications development and software/product integration for California State University, Fresno. This individual develops solutions and provides technical support for functional business areas, campus administrative and academic technology applications within the University. The incumbent programs and develops software code, scripts, web services, API and other kinds of code to extend functionality and integrate 3rd party enterprise-level software with systems such as PeopleSoft, Canvas, and OnBase in support of students, faculty and staff members. Responsibilities include creating, maintaining, testing and debugging the University's Web backend systems including core application logic, data and application integration, API, data warehouse/ETL/data lakes and other back-end systems. The scope of the duties includes developing solution options in collaboration with the Technology Services Architects, integrating technical systems, developing automated tests, learning programmatic and web APIs, preparing reports and recommendations, collaborating with technical and non-technical staff, and reviewing code to maintain correctness and quality while ensuring security best-practices are followed. Some application and server administration duties will also be required. Strong technical and communication skills, including documentation of technical solutions are part of the core requirements. This individual may also provide technical direction and leadership for the Web Development team and provide feedback regarding work quality, coding standards and process improvements. At the career level, the technical developer in this position knows how to put theory into practice with an in-depth understanding of Web application technologies and can demonstrate proficiency in many aspects of the Web Development Lifecycle including how to mitigate common security concerns and risks. The experienced professional will independently perform the full range of responsibilities within the Web application development field where analysis requires evaluation and professional judgment in selecting methods and techniques for realizing solutions and resolving non-routine problems. This professional should be able to work under minimal supervision with general direction on new assignments and day-to-day activities. Remote work or wok-from-home option will be considered for this position upon HR approval. Occasional nights and weekends are expected. Occasional travel may be required. Major Duties include: Develop and recommend programmatic solutions to business needs while working with other developers, TS Architects, customers, functional staff, and stakeholders at all levels of the University. Interact with programmatic and web APIs, including RESTful and SOAP web services. Provide technical and systems administration support for coordination and configuration of various systems, including web servers, OnBase, and other Web-based or cloud applications. Write quality, user-friendly, secured and documented software to solve business needs. Interact with outside IT Solution Providers for systems and consulting resources to ensure effective support for current operations and identify proposed IT system evolution to new releases and/or product mixes. Interact with vendor support staff, Technology Services and Academic Technology staff members in implementing recommended solutions and third-party applications. Assist in quality assurance testing related to system patches, releases, and upgrades to the development and testing environments. Coordinate with change control staff when needed in the move to production. Coordinate with and maintain a positive working relationship with other information technology resources on campus and at other CSU campuses to best serve the changing campus administrative computing needs. Actively participate and contribute to the University's Digital Transformation and various Cloud-based initiatives. Secondary Duties of the job include: Participation in CSU working group teleconferences and virtual meetings for the campus. Other duties as assigned. Key Qualifications Knowledge of: • Strong understanding of CSS, HTML, and when to use client- or server-side rendering. • Strong SQL experience with one or more of the following: Oracle Database, Microsoft SQL Server, MySQL, MariaDB, PostgreSQL, SQLite. • Strong understanding of the Software Development Lifecycle • Knowledge of administrative systems development and workflow processes. • Knowledge of Web development security best practices Skill/Ability to: • Ability to analyze business computing needs, design appropriate solutions, employ programming tools and see projects through completion with little supervision. • Ability to apply consultative skills to assess user needs and communicate technology systems and solutions. • Excellent analytical, verbal and written communication skills • Capable of maintaining effective working relationships with others and proven success working in a collaborative team environment. • Ability to perform systems and applications needs analysis, prepare requests for proposals, and conduct feasibility studies. • Ability to effectively communicate with technical and non-technical audiences. • Proven success providing project and work guidance to technical professionals. • A history of regular attendance and positive performance evaluations • Proven record of being effective and productive working remotely or from home. Education and Experience Bachelor's degree in computer science, business or related discipline. Qualifying experience may be substituted for required education. Four years or more work experience where primary responsibilities directly include utilizing at least two of the following in a web or scripting context: JavaScript/jQuery, JSON, C#, F#, Java, PHP, Ruby, Elixir, Python. Experience in RESTful or SOAP-based Web service development Training and recent experience that demonstrates competence in systems analysis and applications programming lifecycle for systems with complex business logic. Preferred Knowledge, Skills and Abilities: • Experience in higher education or public service agency • Expert-level experience in RESTful or SOAP-based Web service development • Experience with a modern web application development framework • Experience with Oracle relational database systems • Knowledge of web technology and accessibility standards • Strong understanding and experience with Agile software development methodologies • Project management experience • Experience with OnBase or similar Workflow/Forms/Document Management System • Expert-level Experience with C# and JavaScript development • Experience with version control tools such as Git. • Experience with Learning Management System integration or technical support • Experience with PeopleSoft System and Integration of 3rd Party Higher-Ed Specific Tools with PeopleSoft Deadline & Application Instructions Recruitment opened until filled. Applications received by March 14, 2021, will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click "Apply Now" to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Closing Date/Time: Open until filled
Feb 25, 2021
Full Time
Description: Web Applications Integration Specialist & Backend Programmer (Analyst/Programmer - Career Level) Compensation and Benefits Anticipated Hiring Salary Range: $5,500 - 6,875 a month Full classification Salary Range: $4,372 - 10,792 a month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working independently under the general supervision of the Director of Enterprise Applications and Web Systems in Technology Services Division, the Web Applications-Integration and Backend Programmer is a member of a work group supporting internal Web applications development and software/product integration for California State University, Fresno. This individual develops solutions and provides technical support for functional business areas, campus administrative and academic technology applications within the University. The incumbent programs and develops software code, scripts, web services, API and other kinds of code to extend functionality and integrate 3rd party enterprise-level software with systems such as PeopleSoft, Canvas, and OnBase in support of students, faculty and staff members. Responsibilities include creating, maintaining, testing and debugging the University's Web backend systems including core application logic, data and application integration, API, data warehouse/ETL/data lakes and other back-end systems. The scope of the duties includes developing solution options in collaboration with the Technology Services Architects, integrating technical systems, developing automated tests, learning programmatic and web APIs, preparing reports and recommendations, collaborating with technical and non-technical staff, and reviewing code to maintain correctness and quality while ensuring security best-practices are followed. Some application and server administration duties will also be required. Strong technical and communication skills, including documentation of technical solutions are part of the core requirements. This individual may also provide technical direction and leadership for the Web Development team and provide feedback regarding work quality, coding standards and process improvements. At the career level, the technical developer in this position knows how to put theory into practice with an in-depth understanding of Web application technologies and can demonstrate proficiency in many aspects of the Web Development Lifecycle including how to mitigate common security concerns and risks. The experienced professional will independently perform the full range of responsibilities within the Web application development field where analysis requires evaluation and professional judgment in selecting methods and techniques for realizing solutions and resolving non-routine problems. This professional should be able to work under minimal supervision with general direction on new assignments and day-to-day activities. Remote work or wok-from-home option will be considered for this position upon HR approval. Occasional nights and weekends are expected. Occasional travel may be required. Major Duties include: Develop and recommend programmatic solutions to business needs while working with other developers, TS Architects, customers, functional staff, and stakeholders at all levels of the University. Interact with programmatic and web APIs, including RESTful and SOAP web services. Provide technical and systems administration support for coordination and configuration of various systems, including web servers, OnBase, and other Web-based or cloud applications. Write quality, user-friendly, secured and documented software to solve business needs. Interact with outside IT Solution Providers for systems and consulting resources to ensure effective support for current operations and identify proposed IT system evolution to new releases and/or product mixes. Interact with vendor support staff, Technology Services and Academic Technology staff members in implementing recommended solutions and third-party applications. Assist in quality assurance testing related to system patches, releases, and upgrades to the development and testing environments. Coordinate with change control staff when needed in the move to production. Coordinate with and maintain a positive working relationship with other information technology resources on campus and at other CSU campuses to best serve the changing campus administrative computing needs. Actively participate and contribute to the University's Digital Transformation and various Cloud-based initiatives. Secondary Duties of the job include: Participation in CSU working group teleconferences and virtual meetings for the campus. Other duties as assigned. Key Qualifications Knowledge of: • Strong understanding of CSS, HTML, and when to use client- or server-side rendering. • Strong SQL experience with one or more of the following: Oracle Database, Microsoft SQL Server, MySQL, MariaDB, PostgreSQL, SQLite. • Strong understanding of the Software Development Lifecycle • Knowledge of administrative systems development and workflow processes. • Knowledge of Web development security best practices Skill/Ability to: • Ability to analyze business computing needs, design appropriate solutions, employ programming tools and see projects through completion with little supervision. • Ability to apply consultative skills to assess user needs and communicate technology systems and solutions. • Excellent analytical, verbal and written communication skills • Capable of maintaining effective working relationships with others and proven success working in a collaborative team environment. • Ability to perform systems and applications needs analysis, prepare requests for proposals, and conduct feasibility studies. • Ability to effectively communicate with technical and non-technical audiences. • Proven success providing project and work guidance to technical professionals. • A history of regular attendance and positive performance evaluations • Proven record of being effective and productive working remotely or from home. Education and Experience Bachelor's degree in computer science, business or related discipline. Qualifying experience may be substituted for required education. Four years or more work experience where primary responsibilities directly include utilizing at least two of the following in a web or scripting context: JavaScript/jQuery, JSON, C#, F#, Java, PHP, Ruby, Elixir, Python. Experience in RESTful or SOAP-based Web service development Training and recent experience that demonstrates competence in systems analysis and applications programming lifecycle for systems with complex business logic. Preferred Knowledge, Skills and Abilities: • Experience in higher education or public service agency • Expert-level experience in RESTful or SOAP-based Web service development • Experience with a modern web application development framework • Experience with Oracle relational database systems • Knowledge of web technology and accessibility standards • Strong understanding and experience with Agile software development methodologies • Project management experience • Experience with OnBase or similar Workflow/Forms/Document Management System • Expert-level Experience with C# and JavaScript development • Experience with version control tools such as Git. • Experience with Learning Management System integration or technical support • Experience with PeopleSoft System and Integration of 3rd Party Higher-Ed Specific Tools with PeopleSoft Deadline & Application Instructions Recruitment opened until filled. Applications received by March 14, 2021, will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click "Apply Now" to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Order 883 prohibits discrimination and Executive Order 927 prohibits harassment, on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Closing Date/Time: Open until filled
City of Austin
Temporary -Training Specialist Senior - Customer Account Management
City of Austin, TX Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: Licensing for specific disciplines may be required. Notes to Applicants Position Description: The Training Specialist Senior position is integral for facilitating New Hire and continuing education training for Austin 311 and Austin Energy's Customer Service new hire programs. This role is responsible for facilitating our new hire program about 7 - 9 times per year for each call center. This role is also responsible for facilitating CC&B Oracle and Motorola CSR new user, refresher and continuing education classes for various City Departments such as Austin Water, Austin Resource Recovery, Public Works, Watershed Protection and Development Services Department. In addition to facilitation, training instructors are responsible for consulting with other training staff, leadership and various business owners to identify and communicate training needs. This role will also collaborate with Senior training staff to test and review created materials. Our team is currently teleworking 100% of the time and delivering instructor training in a virtual environment. This role will facilitate new hire classes that last up to 5 weeks in length, with class hours typically being 9 to 6. This role will also facilitate continuing education classes as needed. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $28.01 - $36.41 Hours Core Hours are 8 to 5 Monday through Friday. Evening and weekends as needed. Job Close Date 03/10/2021 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd Preferred Qualifications Experience as a full time training instructor and teaching training classes. Experience analyzing, designing and creating curriculum Proficient in training Oracle CC&B or Motorola CSR or similar systems Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs. Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training. Researches commercial training offerings and determines feasibility of use. Develops written training materials, visual aids, and reference materials, including course curriculums. Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery. Delivers targeted, audience-appropriate instructor-led training sessions. Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation. Performs preproduction, production, and postproduction work on computer- and video-training materials that use computer and streaming audio-visual technologies for on-demand use. Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees' needs. Conducts research or surveys to determine the effectiveness of training provided. Responsibilities - Supervisor and/or Leadership Exercised: Provides leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of instructional systems design methods. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in using computers and related software. Skill in data analysis and problem solving. Ability to facilitate and deliver training. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The Training Specialist Senior requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Do you have experience training Oracle CCB, Motorola CSR, or similar systems? Yes No * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Please describe in detail your experience facilitating formal classroom training. Please also describe in detail your experience facilitating modules for soft skill classes. (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No Optional & Required Documents Required Documents Optional Documents
Feb 22, 2021
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: Licensing for specific disciplines may be required. Notes to Applicants Position Description: The Training Specialist Senior position is integral for facilitating New Hire and continuing education training for Austin 311 and Austin Energy's Customer Service new hire programs. This role is responsible for facilitating our new hire program about 7 - 9 times per year for each call center. This role is also responsible for facilitating CC&B Oracle and Motorola CSR new user, refresher and continuing education classes for various City Departments such as Austin Water, Austin Resource Recovery, Public Works, Watershed Protection and Development Services Department. In addition to facilitation, training instructors are responsible for consulting with other training staff, leadership and various business owners to identify and communicate training needs. This role will also collaborate with Senior training staff to test and review created materials. Our team is currently teleworking 100% of the time and delivering instructor training in a virtual environment. This role will facilitate new hire classes that last up to 5 weeks in length, with class hours typically being 9 to 6. This role will also facilitate continuing education classes as needed. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $28.01 - $36.41 Hours Core Hours are 8 to 5 Monday through Friday. Evening and weekends as needed. Job Close Date 03/10/2021 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location 721 Barton Springs Rd Preferred Qualifications Experience as a full time training instructor and teaching training classes. Experience analyzing, designing and creating curriculum Proficient in training Oracle CC&B or Motorola CSR or similar systems Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs. Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training. Researches commercial training offerings and determines feasibility of use. Develops written training materials, visual aids, and reference materials, including course curriculums. Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery. Delivers targeted, audience-appropriate instructor-led training sessions. Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation. Performs preproduction, production, and postproduction work on computer- and video-training materials that use computer and streaming audio-visual technologies for on-demand use. Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees' needs. Conducts research or surveys to determine the effectiveness of training provided. Responsibilities - Supervisor and/or Leadership Exercised: Provides leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of instructional systems design methods. Knowledge of City practice, policy, and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in using computers and related software. Skill in data analysis and problem solving. Ability to facilitate and deliver training. Ability to work with frequent interruptions and changes in priorities. Ability to lead and train others. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Supplemental Questions Required fields are indicated with an asterisk (*). * The Training Specialist Senior requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position? Yes No * Do you have experience training Oracle CCB, Motorola CSR, or similar systems? Yes No * Please describe in detail your experience as it relates to the question above. Be sure to include details such as job title/duties, work examples, dates, and employers. (Open Ended Question) * Please describe in detail your experience facilitating formal classroom training. Please also describe in detail your experience facilitating modules for soft skill classes. (Open Ended Question) * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * This position is categorized as an Essential Personnel position. Essential Personnel are required to come to work during emergencies and/or bad weather if they are scheduled to work and in some cases when they are not scheduled. Can you work this schedule as required? Yes No Optional & Required Documents Required Documents Optional Documents

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California State Polytechnic University Pomona
Facilities Control Specialist (63044)
California State Polytechnic University Pomona 3801 West Temple Avenue, Pomona, CA 91768, USA
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Teamsters Local - Unit 6 Classification Salary Range: $6,034 - $7,651 per month Anticipated Hiring Range: $6,034 - $6,573 per month Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. *Unless instructed otherwise This recruitment is open until filled. THE DEPARTMENT Facilities Planning and Management (FP&M) serves as the lead organization for planning, developing, and maintaining the campus 'natural and built environments in support of the university's mission. The department seeks to preserve and enhance CPP's history, aesthetics, physical assets, and natural ecosystems through coordinated planning, design, and construction of buildings, roads, infrastructure, landscaping and other physical improvements. As an advocate on behalf of the university and its auxiliaries, FPM strives to provide facilities that meet scope, budget, operational needs and functional requirements. FPM is comprised of approximately 200 facilities professionals (FTE) that also provides maintenance services including custodial services, landscaping, recycling, building and mechanical trades, energy and utility management, fleet and auto services. The workforce is culturally diverse and multilingual. Its composition includes full time staff throughout FPM who are also earning their degrees and many whom have graduated from Cal Poly Pomona. The staff includes licensed architects and engineers, accountants, planners, project managers, administrative staff, carpenters, plumbers, locksmiths, painters, electricians, landscape architects, computer technicians, custodians and other building and mechanical trade technicians. DUTIES AND RESPONSIBILITIES The Facilities Control Specialist will maintain and control the campus' HVAC systems by use of a direct digital, centrally located energy management system, stand-alone building management controllers, time clocks and manual mechanical controls; maintain control system for all types of ventilation distribution systems including variable air volume controllers and independent building control systems (pneumatic, electric/electronic or a combination of both); inspect, maintain and operate the controls for all auxiliary equipment associated with the distribution of environmentally controlled HVAC systems; maintain, operate, assist in redesign and installation of equipment, piping and all associated instruments vital to the function of utility/support systems, throughout the university; analyze system problems and make corrections both by computer and by performing repairs in the field; provide independent support of the EMS system, including the ability to set up hardware, work stations and to upgrade them as necessary. The incumbent will provide support, service, and maintenance for utility metering on campus. The incumbent will provide support for the Maintenance Electric Shop and develop and maintain automation for campus lighting. The incumbent will track energy use by monitoring the EMS inputs if available and prepare reports on energy use for Facilities Management. QUALIFICATIONS Four (4) years of experience in the following areas: progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems; experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and comfort systems; and experience using programming features of building automation systems AND a thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems, including a thorough knowledge of assigned building automation systems. Must be able to use of the building automation systems programming features to design, modify and implement programs to achieve facilities management's goals, as well as to perform remote and hands-on troubleshooting, intervention and repair, as needed. Must possess a California Driver's License. The Facilities Control Specialist classification is part of the CSU HVAC Series. To find an overview of this position and the typical qualifications, please visit the link below: https://www2.calstate.edu/csu-system/careers/compensation/Documents/HVACSeries.pdf PREFERRED QUALIFICATIONS Five (5) years' experience operating and maintain DDC control systems for HVAC and lighting control; progressively responsible skilled journey level experience diagnosing, repairing and maintaining large, complex HVAC systems. Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and control systems, specifically Invensys/Robertshaw Controls and Distech Controls. Experience troubleshooting and rebuilding Invensys/Robertshaw VAV controllers; experience with installation and troubleshooting of Distech controllers; experience with the scheduling and programming functions of Tridium Niagara 4 software; the ability to design and install control sub-systems integrated with the campus automation system; comprehensive understanding of pneumatic, electric, and electronic DDC control systems; must understand programming logic, schematic drawings, ladder diagrams, and be able to generate the same from a sequence of operation statement; knowledge of networking operations; understanding and knowledge in the use of Tridium Niagara AX and Niagara 4 software; ability to customize system software and to build and develop web based graphic screens required to operate and monitor the DDC and water control systems; ability to set up software, hardware, workstations and upgrade as necessary; college Level building automation courses or previous experience with DDC control systems; ability to create worksheets and reports utilizing Microsoft Excel and Word; and the ability to access programming of Distech controllers with Tridium Niagara 4 software and troubleshoot programming code is preferred. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
Dec 18, 2020
Full Time
Description: Type of Appointment: Full-Time, Probationary Collective Bargaining Unit: Teamsters Local - Unit 6 Classification Salary Range: $6,034 - $7,651 per month Anticipated Hiring Range: $6,034 - $6,573 per month Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m. *Unless instructed otherwise This recruitment is open until filled. THE DEPARTMENT Facilities Planning and Management (FP&M) serves as the lead organization for planning, developing, and maintaining the campus 'natural and built environments in support of the university's mission. The department seeks to preserve and enhance CPP's history, aesthetics, physical assets, and natural ecosystems through coordinated planning, design, and construction of buildings, roads, infrastructure, landscaping and other physical improvements. As an advocate on behalf of the university and its auxiliaries, FPM strives to provide facilities that meet scope, budget, operational needs and functional requirements. FPM is comprised of approximately 200 facilities professionals (FTE) that also provides maintenance services including custodial services, landscaping, recycling, building and mechanical trades, energy and utility management, fleet and auto services. The workforce is culturally diverse and multilingual. Its composition includes full time staff throughout FPM who are also earning their degrees and many whom have graduated from Cal Poly Pomona. The staff includes licensed architects and engineers, accountants, planners, project managers, administrative staff, carpenters, plumbers, locksmiths, painters, electricians, landscape architects, computer technicians, custodians and other building and mechanical trade technicians. DUTIES AND RESPONSIBILITIES The Facilities Control Specialist will maintain and control the campus' HVAC systems by use of a direct digital, centrally located energy management system, stand-alone building management controllers, time clocks and manual mechanical controls; maintain control system for all types of ventilation distribution systems including variable air volume controllers and independent building control systems (pneumatic, electric/electronic or a combination of both); inspect, maintain and operate the controls for all auxiliary equipment associated with the distribution of environmentally controlled HVAC systems; maintain, operate, assist in redesign and installation of equipment, piping and all associated instruments vital to the function of utility/support systems, throughout the university; analyze system problems and make corrections both by computer and by performing repairs in the field; provide independent support of the EMS system, including the ability to set up hardware, work stations and to upgrade them as necessary. The incumbent will provide support, service, and maintenance for utility metering on campus. The incumbent will provide support for the Maintenance Electric Shop and develop and maintain automation for campus lighting. The incumbent will track energy use by monitoring the EMS inputs if available and prepare reports on energy use for Facilities Management. QUALIFICATIONS Four (4) years of experience in the following areas: progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems; experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and comfort systems; and experience using programming features of building automation systems AND a thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems, including a thorough knowledge of assigned building automation systems. Must be able to use of the building automation systems programming features to design, modify and implement programs to achieve facilities management's goals, as well as to perform remote and hands-on troubleshooting, intervention and repair, as needed. Must possess a California Driver's License. The Facilities Control Specialist classification is part of the CSU HVAC Series. To find an overview of this position and the typical qualifications, please visit the link below: https://www2.calstate.edu/csu-system/careers/compensation/Documents/HVACSeries.pdf PREFERRED QUALIFICATIONS Five (5) years' experience operating and maintain DDC control systems for HVAC and lighting control; progressively responsible skilled journey level experience diagnosing, repairing and maintaining large, complex HVAC systems. Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and control systems, specifically Invensys/Robertshaw Controls and Distech Controls. Experience troubleshooting and rebuilding Invensys/Robertshaw VAV controllers; experience with installation and troubleshooting of Distech controllers; experience with the scheduling and programming functions of Tridium Niagara 4 software; the ability to design and install control sub-systems integrated with the campus automation system; comprehensive understanding of pneumatic, electric, and electronic DDC control systems; must understand programming logic, schematic drawings, ladder diagrams, and be able to generate the same from a sequence of operation statement; knowledge of networking operations; understanding and knowledge in the use of Tridium Niagara AX and Niagara 4 software; ability to customize system software and to build and develop web based graphic screens required to operate and monitor the DDC and water control systems; ability to set up software, hardware, workstations and upgrade as necessary; college Level building automation courses or previous experience with DDC control systems; ability to create worksheets and reports utilizing Microsoft Excel and Word; and the ability to access programming of Distech controllers with Tridium Niagara 4 software and troubleshoot programming code is preferred. BACKGROUND CHECK A background check must satisfactorily be completed before a candidate can be offered this position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for this position. The background check consists of the following: Employment verification, education verification, reference checks, and checks of the following systems and databases: National Social Security Number/Address Locator, Felony/Misdemeanor, National Criminal Database, Federal Criminal, Department of Motor Vehicles, and National Sex Offender Registry. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER Cal Poly Pomona is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. ADDITIONAL INFORMATION Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal Poly Pomona Annual Security and Fire Safety Report is available at: http://dsa.cpp.edu/police/securityreport.asp CONDITION OF EMPLOYMENT The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. http://www.calstate.edu/eo/EO-1083.html Closing Date/Time: Open until filled
California State University (CSU) Northridge
EMS Controls Specialist Programmer (499038)
California State University (CSU) Northridge 18111 Nordhoff Street, Northridge, CA 91330, USA
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision, and as part of the Central Plant Shop, the EMS Controls Specialist Programmer is responsible for the University's Direct Digital Control (DDC) heating and cooling systems, Siemens Apogee, Desigo and BACnet for the control of the Central Plant, Satellite Plant, Cooling Towers and various connected devices through the controls network. The incumbent manages the programming, sequencing and scheduling of electric, electronic, pneumatic, and digitally controlled equipment and components of all building automation systems which manage complex campus HVAC and refrigeration systems. • Monitors, troubleshoots, designs, modifies, calibrates, and programs system features and responds to troubleshoot technical and mechanical problems, either remotely or on-site. • Works with campus energy management personnel to maintain metering devices, ensure continuous data collection and provide data output. • Serves as department specialist on building automation systems, including conceiving, constructing, writing, installing and maintaining simple to complex building automation system programs, routines and sub-routines. • Serves as lead building automation system scheduler responsible for instituting and altering building, area and room schedules. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/2ZuXyqo Qualifications • Four or more years of experience in the following areas: a) Progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems. b) Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and comfort systems. c) Experience using programming features of building automation systems. Knowledge, Skills, & Abilities • Thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems including a thorough knowledge of assigned building automation systems. • Ability to use the building automation system's programming features to design, modify, and implement programs to achieve facilities management goals, as well as to perform remote and hands-on troubleshooting, intervention and repair. • Thorough knowledge of the theory and operation of major types of refrigeration and air conditioning equipment and of the materials, equipment, and techniques used in the repair and maintenance of such equipment including the ability to operate, and repair same. • Working knowledge of electrical, plumbing, and mechanical codes, thermodynamics and automated energy/environmental management systems. • Thorough knowledge of the methods, tools, estimating process, and materials used in the operation, maintenance and repair of high and low-pressure boilers, and heating, pneumatic, ventilating, air conditioning, refrigeration and other mechanical equipment. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to; medical, dental, vision, retirement & savings, tuition waiver and more. • Classification: 6260 / Facilities Control Specialist • The salary range for this classification is: $6034 -$7651 per month. The anticipated HIRING RANGE: $6034 -$6979, dependent upon qualifications and experience. • HOURS: Full Time; 40 hours per week; Monday through Friday. • REG: This is a Regular position with a one-year probationary period. General Information • Applications received through March 11, 2021, will be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Feb 28, 2021
Full Time
Description: CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun. Major Duties Under general supervision, and as part of the Central Plant Shop, the EMS Controls Specialist Programmer is responsible for the University's Direct Digital Control (DDC) heating and cooling systems, Siemens Apogee, Desigo and BACnet for the control of the Central Plant, Satellite Plant, Cooling Towers and various connected devices through the controls network. The incumbent manages the programming, sequencing and scheduling of electric, electronic, pneumatic, and digitally controlled equipment and components of all building automation systems which manage complex campus HVAC and refrigeration systems. • Monitors, troubleshoots, designs, modifies, calibrates, and programs system features and responds to troubleshoot technical and mechanical problems, either remotely or on-site. • Works with campus energy management personnel to maintain metering devices, ensure continuous data collection and provide data output. • Serves as department specialist on building automation systems, including conceiving, constructing, writing, installing and maintaining simple to complex building automation system programs, routines and sub-routines. • Serves as lead building automation system scheduler responsible for instituting and altering building, area and room schedules. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/2ZuXyqo Qualifications • Four or more years of experience in the following areas: a) Progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems. b) Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and comfort systems. c) Experience using programming features of building automation systems. Knowledge, Skills, & Abilities • Thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems including a thorough knowledge of assigned building automation systems. • Ability to use the building automation system's programming features to design, modify, and implement programs to achieve facilities management goals, as well as to perform remote and hands-on troubleshooting, intervention and repair. • Thorough knowledge of the theory and operation of major types of refrigeration and air conditioning equipment and of the materials, equipment, and techniques used in the repair and maintenance of such equipment including the ability to operate, and repair same. • Working knowledge of electrical, plumbing, and mechanical codes, thermodynamics and automated energy/environmental management systems. • Thorough knowledge of the methods, tools, estimating process, and materials used in the operation, maintenance and repair of high and low-pressure boilers, and heating, pneumatic, ventilating, air conditioning, refrigeration and other mechanical equipment. Pay, Benefits, & Work Schedule • The university offers an excellent benefits package, including but not limited to; medical, dental, vision, retirement & savings, tuition waiver and more. • Classification: 6260 / Facilities Control Specialist • The salary range for this classification is: $6034 -$7651 per month. The anticipated HIRING RANGE: $6034 -$6979, dependent upon qualifications and experience. • HOURS: Full Time; 40 hours per week; Monday through Friday. • REG: This is a Regular position with a one-year probationary period. General Information • Applications received through March 11, 2021, will be considered in the initial review and review of applications will continue until position is filled. • This position is a sensitive position as designated by the CSU. • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Closing Date/Time: Open until filled
Stanislaus County
Family Services Specialist IV (HMIS Data Specialist)
Stanislaus County, CA Modesto, California, United States
About the Opportunity THE IDEAL CANDIDATE The ideal candidate is analytical, tech-savvy, understands database management, and is ready to learn new concepts as part of both a dynamic data team and systems change team. This position requires strong professional, interpersonal, presentation, and motivational skills. The candidate must have the ability to communicate effectively to a variety of audiences, coupled with a patient, ego-less approach to support and troubleshooting. The ideal candidate must be both a leader with exceptional communication skills and a team player. The ideal candidate must also have a well disciplined, organized approach to time and project management, and exhibit qualities that illustrate a dedication to meeting the data needs of organizations working to prevent and end homelessness. This position reports directly to the H&H Manger and supports the HMIS Administrator (Staff Services Coordinator). To learn more about the Community Services Agency, click here . ESSENTIAL TRAITS Team player able to operate independently when required. Passion for social justice issues and desire to work toward the goal of ending homelessness. Basic understanding of Coordinated Entry. Knowledge and experience using various software programs, supporting the use of Client Track and HMIS software is preferred, but not required. Proficient in Microsoft Office products (Word, Excel and PowerPoint) required, with an understanding of statistics paired with knowledge of analytical tools in Excel (formulas, statistical functions, etc.) is preferred. Knowledge of best practices in data analysis and quality control. Proven ability to manage multiple projects simultaneously. Strong ability to collaborate with others to plan, implement, and finish high-quality projects. Demonstrated ability to work with diverse stakeholders. Excellent communication skills, both oral and written, and with all levels of management, staff, and external clients, especially those who are not well versed in computer technology. A strong work ethic, integrity, and the highest ethical standards are expected. THE POSITION This advanced journey level position works under limited direction and with a higher level of responsibility for problem solving, independent decision-making and breadth of program knowledge. This individual functions in a program support capacity involving: program planning, training, curriculum development, legislative analysis, marketing, research, policy and procedure development, staff consultation and development, automated system support, contract procurement, State hearing expert and hearing referee, court case administration, outstation coordination, special projects, and related duties as assigned. Some positions carry a select caseload. The Level IV may also provide guidance and assistance to lower level staff, as well as input to in areas such as staff performance evaluations and disciplinary actions. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Develop and generate reports/agency account set-up, queries to monitor data quality checks and monitors for statistical trends or deficiencies; Prepare regular and ad-hoc reports, analyses, presentations and assist agencies and end users in preparing for HUD and all other Federal partners required reports; Oversee the technical design and implementation of the Coordinated Entry Workflow within HMIS; Monitor HMIS contributors for compliance with HUD's HMIS standards and guidelines; Provide support & technical assistance for HMIS software, to include system monitoring, problem diagnosis and resolution; Conduct monthly HMIS Security and Data Quality Audits as defined by HMIS policies and procedures; Coordinate, conduct and participate in regular end user meetings to discuss HMIS issues and elicit end user feedback; Participate in relevant in-service programs and other self-directed learning activities, which promote growth in position responsibilities; Assist on report preparation for local, state and national submissions like Annual Progress Reports (APR), Consolidated Annual Performance and Evaluation Report (CAPER), Longitudinal System Analysis (LSA), System Performance Measures (SysPM), and other custom reports; and Other duties as assigned. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) SKILLS/ABILITIES Plan, prioritize, oversee, evaluate and monitor the work product of assigned staff; Analyze and interpret legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; prepare and present recommendations orally and/or in writing; Gather and analyze information and statistical data, reach a conclusion and write reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Provide leadership for staff and other service providers; Communicate orally to present presentations and training to others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking effective course of action; Work constructively and establish effective working relationships with Agency staff, clients, representatives of other agencies, organizations, community groups, press, public and groups from diverse backgrounds; Quickly and flexibly change direction and priorities, with initiative and minimal direction, while meeting deadlines and management expectations; Identify and evaluate employability and barriers of employment; Organize and maintain work product and complete all aspects of projects; Develop and give recommendations for policies and procedures; Learn multiple automated systems; Use a calculator and accurately perform complex mathematical computations; and Provide Help Desk support as needed. KNOWLEDGE Principles of Federal, State and County public assistance and employment programs; Socio-economic conditions, trends and issues in the field of public assistance and employment programs; Principles and techniques of interviewing, counseling, job search, case recording, problem solving and goal setting in public assistance and employment programs; Laws, rules and regulations governing the operation of a public agency; Community organizations and social problems calling for the use of public and private community resources; Techniques of leadership, training methods and staff development; Casework practice methods for public assistance and employment programs on the Federal, State and local level, and current issues in the field of Social Welfare; Job development principles including employer services, recruitment, placement and retention; The interconnected relationships between computer and manual tracking systems and how new regulations and/or court orders change the process; Media techniques and principles; Total Quality Management and Baldrige concepts; Computer programs dealing with databases, graphics, spreadsheets and Help Desk functions; Oral and written communication skills including public speaking skills, presentation strategies, and group facilitation styles; Career, vocational and employment counseling techniques; Available supportive services; and Interviewing and record keeping/case recording techniques. We recognize your time is valuable, please only apply if you meet the following required qualifications. EXPERIENCE/EDUCATION PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist III; OR One (1) year of experience providing services such as human resources, training, employment, vocational counseling, and/or social work; OR One (1) year experience comparable to Family Services Specialist III or above, providing services in at least two (2) of the following programs: 1) TANF 2) Welfare to Work 3) Cal Fresh 4) Medi-Cal 5) General Assistance 6) Workforce Investment Act or 7) Other Federal, State or local programs. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years experience providing services such as human resources, training, employment, vocational counseling, and/or social work; OR Two (2) years journey level experience comparable to Family Services Specialist III or above providing services in one of the following programs: 1) TANF 2) Welfare to Work 3) Cal Fresh 4) Medi-Cal 5) General Assistance 6) Workforce Investment Act or 7) Other Federal, State or local programs. Proof of education will be required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-558-3532 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: March 15, 2021 Oral Examination: Week of March 22, 2021 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 3/15/2021 5:00 PM Pacific
Mar 01, 2021
Full Time
About the Opportunity THE IDEAL CANDIDATE The ideal candidate is analytical, tech-savvy, understands database management, and is ready to learn new concepts as part of both a dynamic data team and systems change team. This position requires strong professional, interpersonal, presentation, and motivational skills. The candidate must have the ability to communicate effectively to a variety of audiences, coupled with a patient, ego-less approach to support and troubleshooting. The ideal candidate must be both a leader with exceptional communication skills and a team player. The ideal candidate must also have a well disciplined, organized approach to time and project management, and exhibit qualities that illustrate a dedication to meeting the data needs of organizations working to prevent and end homelessness. This position reports directly to the H&H Manger and supports the HMIS Administrator (Staff Services Coordinator). To learn more about the Community Services Agency, click here . ESSENTIAL TRAITS Team player able to operate independently when required. Passion for social justice issues and desire to work toward the goal of ending homelessness. Basic understanding of Coordinated Entry. Knowledge and experience using various software programs, supporting the use of Client Track and HMIS software is preferred, but not required. Proficient in Microsoft Office products (Word, Excel and PowerPoint) required, with an understanding of statistics paired with knowledge of analytical tools in Excel (formulas, statistical functions, etc.) is preferred. Knowledge of best practices in data analysis and quality control. Proven ability to manage multiple projects simultaneously. Strong ability to collaborate with others to plan, implement, and finish high-quality projects. Demonstrated ability to work with diverse stakeholders. Excellent communication skills, both oral and written, and with all levels of management, staff, and external clients, especially those who are not well versed in computer technology. A strong work ethic, integrity, and the highest ethical standards are expected. THE POSITION This advanced journey level position works under limited direction and with a higher level of responsibility for problem solving, independent decision-making and breadth of program knowledge. This individual functions in a program support capacity involving: program planning, training, curriculum development, legislative analysis, marketing, research, policy and procedure development, staff consultation and development, automated system support, contract procurement, State hearing expert and hearing referee, court case administration, outstation coordination, special projects, and related duties as assigned. Some positions carry a select caseload. The Level IV may also provide guidance and assistance to lower level staff, as well as input to in areas such as staff performance evaluations and disciplinary actions. Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months. Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding). The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab. Typical Tasks Develop and generate reports/agency account set-up, queries to monitor data quality checks and monitors for statistical trends or deficiencies; Prepare regular and ad-hoc reports, analyses, presentations and assist agencies and end users in preparing for HUD and all other Federal partners required reports; Oversee the technical design and implementation of the Coordinated Entry Workflow within HMIS; Monitor HMIS contributors for compliance with HUD's HMIS standards and guidelines; Provide support & technical assistance for HMIS software, to include system monitoring, problem diagnosis and resolution; Conduct monthly HMIS Security and Data Quality Audits as defined by HMIS policies and procedures; Coordinate, conduct and participate in regular end user meetings to discuss HMIS issues and elicit end user feedback; Participate in relevant in-service programs and other self-directed learning activities, which promote growth in position responsibilities; Assist on report preparation for local, state and national submissions like Annual Progress Reports (APR), Consolidated Annual Performance and Evaluation Report (CAPER), Longitudinal System Analysis (LSA), System Performance Measures (SysPM), and other custom reports; and Other duties as assigned. Minimum Qualifications (Skills, Ability, Knowledge, Education/Experience) SKILLS/ABILITIES Plan, prioritize, oversee, evaluate and monitor the work product of assigned staff; Analyze and interpret legislation, court orders, statistics, departmental rules and programs, policies and procedures, regulations and trends; prepare and present recommendations orally and/or in writing; Gather and analyze information and statistical data, reach a conclusion and write reports in a clear and concise manner using proper grammar suitable for public presentation; Interpret, explain and apply existing laws, rules and regulations to clients/families, the community or other agencies; Provide leadership for staff and other service providers; Communicate orally to present presentations and training to others of diverse ethnic, socio-economic and cultural backgrounds; Perform analysis, apply good judgment, responsible decision making and problem solving techniques in analyzing situations accurately and taking effective course of action; Work constructively and establish effective working relationships with Agency staff, clients, representatives of other agencies, organizations, community groups, press, public and groups from diverse backgrounds; Quickly and flexibly change direction and priorities, with initiative and minimal direction, while meeting deadlines and management expectations; Identify and evaluate employability and barriers of employment; Organize and maintain work product and complete all aspects of projects; Develop and give recommendations for policies and procedures; Learn multiple automated systems; Use a calculator and accurately perform complex mathematical computations; and Provide Help Desk support as needed. KNOWLEDGE Principles of Federal, State and County public assistance and employment programs; Socio-economic conditions, trends and issues in the field of public assistance and employment programs; Principles and techniques of interviewing, counseling, job search, case recording, problem solving and goal setting in public assistance and employment programs; Laws, rules and regulations governing the operation of a public agency; Community organizations and social problems calling for the use of public and private community resources; Techniques of leadership, training methods and staff development; Casework practice methods for public assistance and employment programs on the Federal, State and local level, and current issues in the field of Social Welfare; Job development principles including employer services, recruitment, placement and retention; The interconnected relationships between computer and manual tracking systems and how new regulations and/or court orders change the process; Media techniques and principles; Total Quality Management and Baldrige concepts; Computer programs dealing with databases, graphics, spreadsheets and Help Desk functions; Oral and written communication skills including public speaking skills, presentation strategies, and group facilitation styles; Career, vocational and employment counseling techniques; Available supportive services; and Interviewing and record keeping/case recording techniques. We recognize your time is valuable, please only apply if you meet the following required qualifications. EXPERIENCE/EDUCATION PATTERN I Bachelor's degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: One (1) year in the Stanislaus County class of Family Services Specialist III; OR One (1) year of experience providing services such as human resources, training, employment, vocational counseling, and/or social work; OR One (1) year experience comparable to Family Services Specialist III or above, providing services in at least two (2) of the following programs: 1) TANF 2) Welfare to Work 3) Cal Fresh 4) Medi-Cal 5) General Assistance 6) Workforce Investment Act or 7) Other Federal, State or local programs. PATTERN II Graduation from college with an Associate of Science or Associate of Arts degree in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; OR Completion of a combination of at least 30 semester units in Public Administration, Business Administration, Political Science, Humanities, Human Resource Management, Organizational Communication, Social Science, Sociology, Psychology, Social Work, Counseling or a closely related field; AND ONE OF THE FOLLOWING: Two (2) years in the Stanislaus County class of Family Services Specialist III; OR Two (2) years experience providing services such as human resources, training, employment, vocational counseling, and/or social work; OR Two (2) years journey level experience comparable to Family Services Specialist III or above providing services in one of the following programs: 1) TANF 2) Welfare to Work 3) Cal Fresh 4) Medi-Cal 5) General Assistance 6) Workforce Investment Act or 7) Other Federal, State or local programs. Proof of education will be required for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-558-3532 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification. Application and Selection Procedures APPLICATION PROCEDURES/FINAL FILING DATE Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications. Resumes will not be accepted in lieu of a completed application. Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications. EXAMINATION PROCESS Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County. Application Review and Screening . Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on. Written Examination . Applicants will be invited to participate in a written exam that tests knowledge for the position. Oral Examination . Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts. Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months. TENTATIVE RECRUITMENT SCHEDULE Application Deadline: March 15, 2021 Oral Examination: Week of March 22, 2021 Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County . GENERAL INFORMATION Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation. Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627. Closing Date/Time: 3/15/2021 5:00 PM Pacific
CSU, Sacramento
Gardening Specialist (2 positions) (AS0855P)
CSU, Sacramento 6000 J Street, Sacramento, CA 95819, USA
Description: Posting Details Working Title Gardening Specialist Classification Title Gardening Specialist Job Summary Under general supervision of the Manager of Grounds and Landscape Services, the Gardening Specialist performs a combination of specialized work in an assigned area which encompasses irrigation repair and maintenance work, pest and weed control, tree maintenance, athletic turf maintenance, and maintenance of gardening power equipment. The incumbent will also make recommendations for the planning and development of special planting areas including soil amendments, irrigation, and plant selection. FLSA Non-Exempt - This position is covered by health benefits, and is non-exempt, (eligible for overtime compensation) according to the Fair Labor Standards Act. Classification Salary Range $2,990-$5,404 monthly Hiring Range $2,990-$3,467 monthly Salary Grade/Range 1 Step N/A Is this position Hourly or Intermittent? No Regular or Temporary Regular Full Time or Part Time Full Time Pay Plan 12 Work Hours Tuesday-Saturday - 7:00 a.m. - 3:30 p.m. Department Information Administration & Business Affairs at Sacramento State is one of the University's chief support divisions, providing integrated and comprehensive administrative, business, financial, operational and logistical support services to students, faculty and staff. In addition, ABA encompasses planning, operation and maintenance services for the campus facilities and environment, which includes major responsibility for capital construction projects, as well as police and safety services for the campus community. Minimum Qualifications Knowledge: Thorough knowledge of the methods, plants, tools and equipment used in planting, cultivating and caring for flowers, shrubs, lawns and trees. General knowledge of the composition and structure of soil, Ph factors of soils, compatibility and incompatibility factors between soil and plants, difference between plant mixes, and erosion control. Abilities: Ability to identify, diagnose and treat plant disease, and correct plant nutrient deficiencies; prepare freehand sketches and make recommendations for possible improvements in landscaping within the assigned area; read and write at a level appropriate to the duties of the position; and follow oral and written instructions. Experience: Two years of experience in the care and maintenance of landscaped areas or general grounds, one year of which shall have been in either the maintenance, repair or modification of irrigation systems, specialized pest and/or spray control work, or cultivation and care of nursery plants. License: Possession of the appropriate California Department of Pesticide Regulation license to perform pest control work. Some positions may require possession of a valid California driver's license. Required Qualifications Experience: 1. Experience performing specialized pest and/or spray control work (e.g. weeds, fungi). Knowledge: 2. Knowledge of installation and programming automatic irrigation controllers. 3. Thorough knowledge of athletic and general turf maintenance. Skills/Abilities: 4. Ability to perform standard and specialized pruning of trees, shrubs and other plants as needed. 5. Ability to perform maintenance, repair or modification of irrigation systems. 6. Ability to operate and perform maintenance on small power-operated power mowers, small riding mowers, and other gardening power equipment. 7. Effective communication skills. 8. Effective interpersonal skills. 9. Excellent customer service skills. 10. Ability to work independently as well as collaboratively in a diverse environment. 11. Ability to use computerized maintenance systems. License/Certificate: 12. Must have Current Qualified Applicators Certificate (QAC) for pest and weed control related to landscape maintenance. 13. Possession of a valid driver's license and good driving record. Physical Requirements: 14. Ability to frequently lift and carry gardening equipment up to 50 lbs. Conditions of Employment: 15. Ability to pass a background check. Preferred Qualifications 16. Ability to provide lead work direction to students, Groundsworkers or individuals in other grounds classifications. 17. Ability to provide advice and assistance to others regarding proper care of flowers and ornamental plants, pruning, athletic field maintenance, and other technical skills. 18. Experience establishing and maintaining preventative maintenance programs using computerized systems. Physical Demands Ability to frequently lift and carry gardening equipment up to 50 lbs. Required Licenses/Certifications Current Qualified Applicators Certificate (QAC) for pest and weed control related to landscape maintenance. Possession of a valid California driver's license and good driving record. Is Background Check Required Yes Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S.. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment. Conflict of Interest n/a California Child Abuse and Neglect Reporting Act The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit http://www.csus.edu/hr/departments/equal-opportunity/index.html. The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit http://www.csus.edu/hr/departments/equal-opportunity/Information%20for%20Job%20Applicants.html. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit http://www.csus.edu/aba/police/. Posting Number AS0855P Number of Vacancies 1 Open Date 02/22/2021 Close Date Open Until Filled Yes Priority Application Deadline 03/08/2021 Special Instructions to Applicants This recruitment is open until filled. Priority application deadline is 11:59 p.m. on Monday, March 8, 2021. Recruitment updated from 1 position to 2 positions on 2/26/21. "Proof of licensure" in required documents section of the application refers to Qualified Applicators Certificate (QAC) and valid California Driver's License. Both licenses must be uploaded together as a single document. Contact Name Employment Services Contact Phone 916-278-6326 Contact Email Supplemental Questions Required fields are indicated with an asterisk (*). * Do you have at least two years of experience in the care and maintenance of landscaped areas or general grounds, one year of which has been in either the maintenance, repair or modification of irrigation systems; specialized pest and/or spray control work; or cultivation and care of nursery plants? yes no * Do you possess a current Qualified Applicators Certificate (QAC) for pest and weed control related to landscape maintenance? Yes No * Do you possess a valid California Driver's License? Yes No * This position requires the ability to frequently lift and carry gardening equipment up to 50 lbs. Can you meet this requirement, with or without accommodations? Yes No Documents Needed To Apply Required Documents Resume/Curriculum Vitae Proof of Licensure Optional Documents Cover Letter Letter of Recommendation Closing Date/Time: Open until filled
Feb 23, 2021
Full Time
Description: Posting Details Working Title Gardening Specialist Classification Title Gardening Specialist Job Summary Under general supervision of the Manager of Grounds and Landscape Services, the Gardening Specialist performs a combination of specialized work in an assigned area which encompasses irrigation repair and maintenance work, pest and weed control, tree maintenance, athletic turf maintenance, and maintenance of gardening power equipment. The incumbent will also make recommendations for the planning and development of special planting areas including soil amendments, irrigation, and plant selection. FLSA Non-Exempt - This position is covered by health benefits, and is non-exempt, (eligible for overtime compensation) according to the Fair Labor Standards Act. Classification Salary Range $2,990-$5,404 monthly Hiring Range $2,990-$3,467 monthly Salary Grade/Range 1 Step N/A Is this position Hourly or Intermittent? No Regular or Temporary Regular Full Time or Part Time Full Time Pay Plan 12 Work Hours Tuesday-Saturday - 7:00 a.m. - 3:30 p.m. Department Information Administration & Business Affairs at Sacramento State is one of the University's chief support divisions, providing integrated and comprehensive administrative, business, financial, operational and logistical support services to students, faculty and staff. In addition, ABA encompasses planning, operation and maintenance services for the campus facilities and environment, which includes major responsibility for capital construction projects, as well as police and safety services for the campus community. Minimum Qualifications Knowledge: Thorough knowledge of the methods, plants, tools and equipment used in planting, cultivating and caring for flowers, shrubs, lawns and trees. General knowledge of the composition and structure of soil, Ph factors of soils, compatibility and incompatibility factors between soil and plants, difference between plant mixes, and erosion control. Abilities: Ability to identify, diagnose and treat plant disease, and correct plant nutrient deficiencies; prepare freehand sketches and make recommendations for possible improvements in landscaping within the assigned area; read and write at a level appropriate to the duties of the position; and follow oral and written instructions. Experience: Two years of experience in the care and maintenance of landscaped areas or general grounds, one year of which shall have been in either the maintenance, repair or modification of irrigation systems, specialized pest and/or spray control work, or cultivation and care of nursery plants. License: Possession of the appropriate California Department of Pesticide Regulation license to perform pest control work. Some positions may require possession of a valid California driver's license. Required Qualifications Experience: 1. Experience performing specialized pest and/or spray control work (e.g. weeds, fungi). Knowledge: 2. Knowledge of installation and programming automatic irrigation controllers. 3. Thorough knowledge of athletic and general turf maintenance. Skills/Abilities: 4. Ability to perform standard and specialized pruning of trees, shrubs and other plants as needed. 5. Ability to perform maintenance, repair or modification of irrigation systems. 6. Ability to operate and perform maintenance on small power-operated power mowers, small riding mowers, and other gardening power equipment. 7. Effective communication skills. 8. Effective interpersonal skills. 9. Excellent customer service skills. 10. Ability to work independently as well as collaboratively in a diverse environment. 11. Ability to use computerized maintenance systems. License/Certificate: 12. Must have Current Qualified Applicators Certificate (QAC) for pest and weed control related to landscape maintenance. 13. Possession of a valid driver's license and good driving record. Physical Requirements: 14. Ability to frequently lift and carry gardening equipment up to 50 lbs. Conditions of Employment: 15. Ability to pass a background check. Preferred Qualifications 16. Ability to provide lead work direction to students, Groundsworkers or individuals in other grounds classifications. 17. Ability to provide advice and assistance to others regarding proper care of flowers and ornamental plants, pruning, athletic field maintenance, and other technical skills. 18. Experience establishing and maintaining preventative maintenance programs using computerized systems. Physical Demands Ability to frequently lift and carry gardening equipment up to 50 lbs. Required Licenses/Certifications Current Qualified Applicators Certificate (QAC) for pest and weed control related to landscape maintenance. Possession of a valid California driver's license and good driving record. Is Background Check Required Yes Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S.. Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment. Conflict of Interest n/a California Child Abuse and Neglect Reporting Act The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit http://www.csus.edu/hr/departments/equal-opportunity/index.html. The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit http://www.csus.edu/hr/departments/equal-opportunity/Information%20for%20Job%20Applicants.html. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit http://www.csus.edu/aba/police/. Posting Number AS0855P Number of Vacancies 1 Open Date 02/22/2021 Close Date Open Until Filled Yes Priority Application Deadline 03/08/2021 Special Instructions to Applicants This recruitment is open until filled. Priority application deadline is 11:59 p.m. on Monday, March 8, 2021. Recruitment updated from 1 position to 2 positions on 2/26/21. "Proof of licensure" in required documents section of the application refers to Qualified Applicators Certificate (QAC) and valid California Driver's License. Both licenses must be uploaded together as a single document. Contact Name Employment Services Contact Phone 916-278-6326 Contact Email Supplemental Questions Required fields are indicated with an asterisk (*). * Do you have at least two years of experience in the care and maintenance of landscaped areas or general grounds, one year of which has been in either the maintenance, repair or modification of irrigation systems; specialized pest and/or spray control work; or cultivation and care of nursery plants? yes no * Do you possess a current Qualified Applicators Certificate (QAC) for pest and weed control related to landscape maintenance? Yes No * Do you possess a valid California Driver's License? Yes No * This position requires the ability to frequently lift and carry gardening equipment up to 50 lbs. Can you meet this requirement, with or without accommodations? Yes No Documents Needed To Apply Required Documents Resume/Curriculum Vitae Proof of Licensure Optional Documents Cover Letter Letter of Recommendation Closing Date/Time: Open until filled
City of Austin
Water Protection Specialist or Specialist Senior (Multiple Levels)
City of Austin, TX Austin, TX, United States
Minimum Qualifications The position will be filled at one of the following levels depending upon minimum qualifications: Water Protection Specialist Graduation from an accredited high school or equivalent plus five (5) years of experience in plumbing, which must include one (1) year experience in public/municipal inspections or one (1) year experience as a licensed Backflow Prevention Assembly Tester ( BPAT ). Texas Class "C" Driver License. Within six (6) months of employment, must obtain a Texas Plumbing Inspector License and a Texas Backflow Prevention Assembly Tester ( BPAT ) License Water Protection Specialist Senior Graduation from an accredited high school or equivalent plus six (6) years of experience in plumbing, which must include three (3) years experience in public/municipal inspections or three (3) years experience as a licensed Backflow Prevention Assembly Tester ( BPAT ). Texas Class "C" Driver License. Texas Plumbing Inspector License Texas Backflow Prevention Assembly Tester License ( BPAT ). Valid certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code. Notes to Applicants This position will be involved in commercial and residential backflow prevention and cross connection control, auxiliary water system regulation, plan review, and inspection. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. This position will be required to travel and report to other Austin Water/City of Austin worksites. Technical Licenses: This position requires the employee to obtain a valid Texas Backflow Prevention Assembly Tester ( BPAT ) License within six (6) months of employment. Please review license requirements Here If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through an online or in person skills testing appointment in Austin, Texas. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range Specialist: $23.98-$30.57/hr Specialist Sr: $26.42-$34.35/hr Hours Monday - Friday, 7:30 AM - 4:00 PM with some flexibility Hours may vary based on business needs This is an Essential Position, requiring on-call availability in certain situations. This position may be required to work night, weekend and holiday shifts. Job Close Date 03/04/2021 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell, 3907 S. Industrial Drive, Austin, 78744 Preferred Qualifications Knowledge and experience with plumbing codes, ordinances and regulations related to water protection, cross connection control, and back-flow prevention Ability to work with complex commercial and industrial plan sets and job specifications to determine code compliance Current Master Plumbing License with a Water Supply Protection Specialist endorsement and experience with commercial or industrial plumbing Experience working with auxiliary/alternate water systems such as rainwater, gray water, well water and reclaimed water Ability to demonstrate Basic computer skills in Microsoft 2016 Excel and Word, and the ability to learn new software and databases Comfortable presenting to groups and representing an organization a a subject matter expert Bilingual in English and Spanish Duties, Functions and Responsibilities This job is posted at multiple levels. For the Duties, Functions and Responsibilities of each level, please click the appropriate job description below: Water Protection Specialist Job Description Water Protection Specialist Senior Job Description Knowledge, Skills and Abilities This job is posted at multiple levels. For the Knowledge, Skills, and Abilities of each level, please click the appropriate job description below: Water Protection Specialist Job Description Water Protection Specialist Senior Job Description Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation from an accredited high school or equivalent plus five (5) years of experience in plumbing, which must include one (1) year experience in public/municipal inspections or one (1) year experience as a licensed Backflow Prevention Assembly Tester (BPAT). Do you meet these minimum qualifications? Yes No * How many years of professional plumbing experience do you have? None Less than 5 years At least 5 years but less than 6 Between 6 and 10 years More than 10 years * Please indicate your plumbing licensure status, as obtained through the Texas State Board of Plumbing Examiners. Current Master Plumber License Current Plumbing Inspector License Current Plumbing Inspector & Master Plumber License None of the above * Do you have a Water Supply Protection Specialist Endorsement? Yes No * Which of the following best describes your Backflow Prevention Assembly Tester (BPAT) licensure status, as obtained through the Texas Commission on Environmental Quality? Have a current Texas Backflow Prevention Assembly Tester (BPAT) License Do not have a current Texas Backflow Prevention Assembly Tester (BPAT) License but able to obtain one within six (6) months of employment Do not have a current Texas Backflow Prevention Assembly Tester (BPAT) License and not able to obtain one within six (6) months of employment * Which of the following best describes your level of plumbing experience, specifically with public/municipal inspections and backflow prevention assembly testing? No experience in public/municipal inspections or as a licensed Backflow Prevention Assembly Tester (BPAT) At least one (1) year but less than three (3) years experience in public/municipal inspections and/or at least one (1) year but less than three (3) years experience as a licensed Backflow Prevention Assembly Tester (BPAT) Three (3) or more years experience in public/municipal inspections and/or three (3) or more years experience as a licensed Backflow Prevention Assembly Tester (BPAT) Five (5) or more years experience in public/municipal inspections and/or five (5) or more years experience as a licensed Backflow Prevention Assembly Tester (BPAT) * Please indicate if you hold any related certifications obtained through the International Association of Plumbing and Mechanical Officials (IAPMO) or the International Code Council (ICC). Hold a valid certification on the Uniform Plumbing Code Hold a valid certification on the International Plumbing Code Hold valid certifications on both the Uniform Plumbing Code and the International Plumbing Code None of the above * Describe your experience working with plumbing codes, ordinances, and regulations related to water protection, cross connection control, backflow prevention and/or a related field. (Open Ended Question) * How many years of commercial or industrial plumbing experience do you have? None 0-3 years 3-5 years 5-8 years Over 8 years * How many years of experience do you have working with auxiliary waters such as rainwater, gray water, well water, and reclaimed water? None Less than 2 years 2-4 years 4-6 years More than 6 years * Describe your experience working with databases to include data entry, compilation and analysis. (Open Ended Question) * Describe your experience representing an organization as a subject matter expert in water protection, including what types of presentations you have given to the public. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Numbers No experience with Microsoft Excel * Which of the following best describes your level of proficiency with Microsoft Word? Basic: skill level includes creating/editing/saving files, applying text formatting, using templates, using spell check, inserting date/time Intermediate: skill level includes formatting pages/sections, margins, tabs, outlines and headers/footers, inserting text boxes, tables and graphs, tracking changes, inserting hyperlinks, protecting documents Advanced: skill level includes using mail merge, creating forms, footnotes and headers, superscripts/subscripts, creating index/concordance, line drawings and macros, importing/exporting files Limited or no MS Word experience, but proficiency with another word processing application such as WordPerfect or Apple Pages No experience with Microsoft Word or other word processing applications * Select the statement that best describes your English/Spanish bilingual ability. Speak both English and Spanish fluently Speak some Spanish Understand some Spanish Fluent in English only Fluent in Spanish only * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Feb 10, 2021
Full Time
Minimum Qualifications The position will be filled at one of the following levels depending upon minimum qualifications: Water Protection Specialist Graduation from an accredited high school or equivalent plus five (5) years of experience in plumbing, which must include one (1) year experience in public/municipal inspections or one (1) year experience as a licensed Backflow Prevention Assembly Tester ( BPAT ). Texas Class "C" Driver License. Within six (6) months of employment, must obtain a Texas Plumbing Inspector License and a Texas Backflow Prevention Assembly Tester ( BPAT ) License Water Protection Specialist Senior Graduation from an accredited high school or equivalent plus six (6) years of experience in plumbing, which must include three (3) years experience in public/municipal inspections or three (3) years experience as a licensed Backflow Prevention Assembly Tester ( BPAT ). Texas Class "C" Driver License. Texas Plumbing Inspector License Texas Backflow Prevention Assembly Tester License ( BPAT ). Valid certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code. Notes to Applicants This position will be involved in commercial and residential backflow prevention and cross connection control, auxiliary water system regulation, plan review, and inspection. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A résumé is required, but will not substitute for a complete employment application. Please include contact information from previous employers. A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position. Driving Requirement: This position requires a valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. This position will be required to travel and report to other Austin Water/City of Austin worksites. Technical Licenses: This position requires the employee to obtain a valid Texas Backflow Prevention Assembly Tester ( BPAT ) License within six (6) months of employment. Please review license requirements Here If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through an online or in person skills testing appointment in Austin, Texas. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range Specialist: $23.98-$30.57/hr Specialist Sr: $26.42-$34.35/hr Hours Monday - Friday, 7:30 AM - 4:00 PM with some flexibility Hours may vary based on business needs This is an Essential Position, requiring on-call availability in certain situations. This position may be required to work night, weekend and holiday shifts. Job Close Date 03/04/2021 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell, 3907 S. Industrial Drive, Austin, 78744 Preferred Qualifications Knowledge and experience with plumbing codes, ordinances and regulations related to water protection, cross connection control, and back-flow prevention Ability to work with complex commercial and industrial plan sets and job specifications to determine code compliance Current Master Plumbing License with a Water Supply Protection Specialist endorsement and experience with commercial or industrial plumbing Experience working with auxiliary/alternate water systems such as rainwater, gray water, well water and reclaimed water Ability to demonstrate Basic computer skills in Microsoft 2016 Excel and Word, and the ability to learn new software and databases Comfortable presenting to groups and representing an organization a a subject matter expert Bilingual in English and Spanish Duties, Functions and Responsibilities This job is posted at multiple levels. For the Duties, Functions and Responsibilities of each level, please click the appropriate job description below: Water Protection Specialist Job Description Water Protection Specialist Senior Job Description Knowledge, Skills and Abilities This job is posted at multiple levels. For the Knowledge, Skills, and Abilities of each level, please click the appropriate job description below: Water Protection Specialist Job Description Water Protection Specialist Senior Job Description Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for this position include graduation from an accredited high school or equivalent plus five (5) years of experience in plumbing, which must include one (1) year experience in public/municipal inspections or one (1) year experience as a licensed Backflow Prevention Assembly Tester (BPAT). Do you meet these minimum qualifications? Yes No * How many years of professional plumbing experience do you have? None Less than 5 years At least 5 years but less than 6 Between 6 and 10 years More than 10 years * Please indicate your plumbing licensure status, as obtained through the Texas State Board of Plumbing Examiners. Current Master Plumber License Current Plumbing Inspector License Current Plumbing Inspector & Master Plumber License None of the above * Do you have a Water Supply Protection Specialist Endorsement? Yes No * Which of the following best describes your Backflow Prevention Assembly Tester (BPAT) licensure status, as obtained through the Texas Commission on Environmental Quality? Have a current Texas Backflow Prevention Assembly Tester (BPAT) License Do not have a current Texas Backflow Prevention Assembly Tester (BPAT) License but able to obtain one within six (6) months of employment Do not have a current Texas Backflow Prevention Assembly Tester (BPAT) License and not able to obtain one within six (6) months of employment * Which of the following best describes your level of plumbing experience, specifically with public/municipal inspections and backflow prevention assembly testing? No experience in public/municipal inspections or as a licensed Backflow Prevention Assembly Tester (BPAT) At least one (1) year but less than three (3) years experience in public/municipal inspections and/or at least one (1) year but less than three (3) years experience as a licensed Backflow Prevention Assembly Tester (BPAT) Three (3) or more years experience in public/municipal inspections and/or three (3) or more years experience as a licensed Backflow Prevention Assembly Tester (BPAT) Five (5) or more years experience in public/municipal inspections and/or five (5) or more years experience as a licensed Backflow Prevention Assembly Tester (BPAT) * Please indicate if you hold any related certifications obtained through the International Association of Plumbing and Mechanical Officials (IAPMO) or the International Code Council (ICC). Hold a valid certification on the Uniform Plumbing Code Hold a valid certification on the International Plumbing Code Hold valid certifications on both the Uniform Plumbing Code and the International Plumbing Code None of the above * Describe your experience working with plumbing codes, ordinances, and regulations related to water protection, cross connection control, backflow prevention and/or a related field. (Open Ended Question) * How many years of commercial or industrial plumbing experience do you have? None 0-3 years 3-5 years 5-8 years Over 8 years * How many years of experience do you have working with auxiliary waters such as rainwater, gray water, well water, and reclaimed water? None Less than 2 years 2-4 years 4-6 years More than 6 years * Describe your experience working with databases to include data entry, compilation and analysis. (Open Ended Question) * Describe your experience representing an organization as a subject matter expert in water protection, including what types of presentations you have given to the public. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Numbers No experience with Microsoft Excel * Which of the following best describes your level of proficiency with Microsoft Word? Basic: skill level includes creating/editing/saving files, applying text formatting, using templates, using spell check, inserting date/time Intermediate: skill level includes formatting pages/sections, margins, tabs, outlines and headers/footers, inserting text boxes, tables and graphs, tracking changes, inserting hyperlinks, protecting documents Advanced: skill level includes using mail merge, creating forms, footnotes and headers, superscripts/subscripts, creating index/concordance, line drawings and macros, importing/exporting files Limited or no MS Word experience, but proficiency with another word processing application such as WordPerfect or Apple Pages No experience with Microsoft Word or other word processing applications * Select the statement that best describes your English/Spanish bilingual ability. Speak both English and Spanish fluently Speak some Spanish Understand some Spanish Fluent in English only Fluent in Spanish only * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Los Angeles County
PHYSICIAN SPECIALIST (NON-MEGAFLEX) - MEDICAL PEDIATRIC HUB CLINICS/NORTH COUNTY
LOS ANGELES COUNTY Los Angeles, California, United States
FILING PERIOD: N ovember 24, 2020 @ 8:00 A.M. (PST) UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y5476G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 27 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.2 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. MEDICAL HUBS The Los Angeles County Medical Hub Clinics provide high quality, coordinated health care for children who are involved with the Department of Children and Family Services (DCFS). The Medical Hubs offer: Compassionate care by medical providers who understand the needs and concerns commonly experienced by children, families and caregivers in the child welfare system; Services for children in all stages of DCFS involvement, including medical assessments of suspected child abuse or neglect, comprehensive medical exams for children entering out-of-home care, and ongoing well-child care and sick visits. Linkages to pediatric specialty care for children with complex medical needs; Board-certified child abuse pediatricians and child interview specialists with extensive training in assessing suspected child abuse and neglect; Close coordination with DCFS Children's Social Workers and Public Health Nurses and the Department of Mental Health, to ensure that identified health, mental health and developmental needs are addressed. DEFINITION: Incumbents in these positions are physicians licensed to render specialized professional medical services in a specific field. SPECIAL SALARY INFORMATION: All persons appointed to the permanent position of Physician Specialist, (5476) who have been assigned to work at Los Angeles County High Desert Health Systems shall receive 10% of the base salary on the appropriate D table. Additionally, all persons appointed to Physician Specialist who are permanently assigned to work in a Los Angeles County Medical Hub Clinic shall receive 5.5% of the base salary on the appropriate D schedule when privileged to provide care in Forensic Pediatrics at the respective Department of Health Services (DHS) facility. COMPLETING YOUR APPLICATION To apply, click on the link below: https://apps.dhs.lacounty.gov/SpecialRecruitment/Questionnaire?examNo=Y5476G REQUIRED DOCUMENTS: Curriculum VitaeStatement of Career GoalsLegible copy of American Specialty Board Certification in Pediatrics..Legible copy of California State Physician and Surgeon's Certificate authorized by the Board of Medical Examiners of the State of California. Before submission of your information, it is necessary to ensure that all information is complete and includes all required documents as directed on the job posting in order for your information to be reviewed and processed in a timely manner. Essential Job Functions Performs pediatric initial medical evaluations for DCFS-involved children. Provides initial consultation regarding child physical abuse, sexual abuse, and/or neglect (with support through on-site consultation with Child Abuse Pediatrician). Performs routine primary care and follow up care for DCFS- involved children. Performs acute care visits for DCFS- involved children (low acuity issues such as otitis media, jaundice, asthma, etc.) Develops new techniques within the medical specialty. Conducts specialized research, special studies, and services, including preventive and educational strategies. Performs non-acute forensic evaluations for child with suspected inflicted injury or neglect. Requirements SELECTION REQUIREMENTS: American Specialty Board Certification* in Pediatrics. LICENSE: California State Physician and Surgeon's Certificate authorized by the Board of Medical Examiners of the State of California. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS III: Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIALTY REQUIREMENTS: *Applicants must attach a legible photocopy of their American Specialty Board Certification to the application at the time of filing or email the required documents to the exam analyst within 15 calendar days from filing online. The required license and/or certificates MUST be current and unrestricted ; conditional, provisional, probationary or restricted license and/or certificates will NOT be accepted. Additional Information EXAMINATION CONTENT: This examination will consist of a self-assessment based on Supplemental Questionnaire weighted 100%, covering experience, professional development and collaboration. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the Eligible Register. Successful candidates will remain on the register for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every 12 months. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies throughout the North County Area Only. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends, and holidays. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATION SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add merisnkhchyan @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. NOTE: If you are unable to attach required documents, you must e-mail the documents to the exam analyst within 15 calendar days of filing online . Please include the exam number and the exam title. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order to not have to be disclosed. SOCIAL SECURITY NUMBER: Social security number is for record control purposes. Federal law requires that all employed persons have a social security number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Meri Snkhchyan, Exam Analyst (323) 914-8023 msnkhchyan@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 Closing Date/Time:
Feb 10, 2021
Full Time
FILING PERIOD: N ovember 24, 2020 @ 8:00 A.M. (PST) UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE EXAM NUMBER: Y5476G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 27 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.2 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. MEDICAL HUBS The Los Angeles County Medical Hub Clinics provide high quality, coordinated health care for children who are involved with the Department of Children and Family Services (DCFS). The Medical Hubs offer: Compassionate care by medical providers who understand the needs and concerns commonly experienced by children, families and caregivers in the child welfare system; Services for children in all stages of DCFS involvement, including medical assessments of suspected child abuse or neglect, comprehensive medical exams for children entering out-of-home care, and ongoing well-child care and sick visits. Linkages to pediatric specialty care for children with complex medical needs; Board-certified child abuse pediatricians and child interview specialists with extensive training in assessing suspected child abuse and neglect; Close coordination with DCFS Children's Social Workers and Public Health Nurses and the Department of Mental Health, to ensure that identified health, mental health and developmental needs are addressed. DEFINITION: Incumbents in these positions are physicians licensed to render specialized professional medical services in a specific field. SPECIAL SALARY INFORMATION: All persons appointed to the permanent position of Physician Specialist, (5476) who have been assigned to work at Los Angeles County High Desert Health Systems shall receive 10% of the base salary on the appropriate D table. Additionally, all persons appointed to Physician Specialist who are permanently assigned to work in a Los Angeles County Medical Hub Clinic shall receive 5.5% of the base salary on the appropriate D schedule when privileged to provide care in Forensic Pediatrics at the respective Department of Health Services (DHS) facility. COMPLETING YOUR APPLICATION To apply, click on the link below: https://apps.dhs.lacounty.gov/SpecialRecruitment/Questionnaire?examNo=Y5476G REQUIRED DOCUMENTS: Curriculum VitaeStatement of Career GoalsLegible copy of American Specialty Board Certification in Pediatrics..Legible copy of California State Physician and Surgeon's Certificate authorized by the Board of Medical Examiners of the State of California. Before submission of your information, it is necessary to ensure that all information is complete and includes all required documents as directed on the job posting in order for your information to be reviewed and processed in a timely manner. Essential Job Functions Performs pediatric initial medical evaluations for DCFS-involved children. Provides initial consultation regarding child physical abuse, sexual abuse, and/or neglect (with support through on-site consultation with Child Abuse Pediatrician). Performs routine primary care and follow up care for DCFS- involved children. Performs acute care visits for DCFS- involved children (low acuity issues such as otitis media, jaundice, asthma, etc.) Develops new techniques within the medical specialty. Conducts specialized research, special studies, and services, including preventive and educational strategies. Performs non-acute forensic evaluations for child with suspected inflicted injury or neglect. Requirements SELECTION REQUIREMENTS: American Specialty Board Certification* in Pediatrics. LICENSE: California State Physician and Surgeon's Certificate authorized by the Board of Medical Examiners of the State of California. A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS III: Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds. SPECIALTY REQUIREMENTS: *Applicants must attach a legible photocopy of their American Specialty Board Certification to the application at the time of filing or email the required documents to the exam analyst within 15 calendar days from filing online. The required license and/or certificates MUST be current and unrestricted ; conditional, provisional, probationary or restricted license and/or certificates will NOT be accepted. Additional Information EXAMINATION CONTENT: This examination will consist of a self-assessment based on Supplemental Questionnaire weighted 100%, covering experience, professional development and collaboration. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be added to the Eligible Register. Successful candidates will remain on the register for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every 12 months. VACANCY INFORMATION: The resulting eligible register will be used to fill vacancies throughout the North County Area Only. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends, and holidays. AVAILABLE SHIFT: Any APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATION SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using the website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 5:00 p.m., PST, on the last day of filing will not be accepted. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add merisnkhchyan @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. NOTE: If you are unable to attach required documents, you must e-mail the documents to the exam analyst within 15 calendar days of filing online . Please include the exam number and the exam title. The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order to not have to be disclosed. SOCIAL SECURITY NUMBER: Social security number is for record control purposes. Federal law requires that all employed persons have a social security number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Meri Snkhchyan, Exam Analyst (323) 914-8023 msnkhchyan@dhs.lacounty.gov ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 Closing Date/Time:
Massachusetts Trial Court
Probation Case Specialist
MASSACHUSETTS TRIAL COURT Cambridge, MA, US
NOTES Bilingual candidates are encouraged to apply. All candidates must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Locations: Cambridge, Lowell, Framingham, & Waltham. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Prior administrative experience. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Mar 04, 2021
Full Time
NOTES Bilingual candidates are encouraged to apply. All candidates must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Locations: Cambridge, Lowell, Framingham, & Waltham. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Prior administrative experience. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Massachusetts Trial Court
Probation Case Specialist
MASSACHUSETTS TRIAL COURT Fall River | US-MA-Taunton, MA, US
NOTES Sucessful candidate must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Locations: Fall River, Taunton, New Bedford, & Attleboro. Bilingual (Spanish / Cape Verdean Creole / Portuguese) candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Mar 04, 2021
Full Time
NOTES Sucessful candidate must be able to travel among the offices and sessions within the division and are subject to assignment and/or reassignment at any time to any of the offices or sessions of the division at the discretion of the department head. Locations: Fall River, Taunton, New Bedford, & Attleboro. Bilingual (Spanish / Cape Verdean Creole / Portuguese) candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Massachusetts Trial Court
Probation Case Specialist
MASSACHUSETTS TRIAL COURT Boston, MA, US
NOTES Bilingual (Spanish) candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Mar 04, 2021
Full Time
NOTES Bilingual (Spanish) candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Massachusetts Trial Court
Probation Case Specialist
MASSACHUSETTS TRIAL COURT Salem, MA, US
NOTES Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Prior administrative experience. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
Mar 04, 2021
Full Time
NOTES Bilingual candidates are encouraged to apply. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. MISSION STATEMENT OF THE MASSACHUSETTS TRIAL COURT The Trial Court is committed to: fair and impartial administration of justice; protection of constitutional and statutory rights and liberties; equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion; efficient, effective, and accountable resolution of disputes; prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence. DEPARTMENTAL MISSION STATEMENT The Massachusetts Probation Service's mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service POSITION SUMMARY SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. MAJOR DUTIES Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; Requests information from other agencies, departments, and or courts; Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; Maintains statistical data concerning case processing activities; and, Performs related duties as required. Probation Case Specialist II Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties; Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor; Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary; Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required; Serves as a "floating case specialist" who is able to fill-in for employees within other work units as required; and, Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties; Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies; Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed; Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor; Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; Assists in the training of new employees and in the ongoing training of other employees. Serves as a "floating case specialist" who is able to perform the full-range of case processing duties within an office during absences as required; Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; and, Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Capable of handling the most unusual and complicated inquiries within established guidelines. May use specialized communication skills in performing these duties; Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems; Compiles statistical information on probation activities and prepares periodic reports; Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures; Assists in researching open cases to determine their status and to determine further action to be taken; Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; Identifies persons who are behind in payments, researches payment histories, determines further actions to be taken, and maintains appropriate files; Provides assistance to staff in the use of word processing and other software applications; May provide regular assistance and coordination to personnel assigned to the courtroom; May serve as a back-up to a higher level series; Performs all of the duties of the lower levels within this series as required. POSITION REQUIREMENTS These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: Graduation from high school or its equivalent. Some general clerical or customer service experience. Ability and experience using personal computers, including word processing software such as MS Word. Experience with spreadsheet software such as MS Excel is preferred. General knowledge of modern office practices and procedures. Ability to serve the public and others with business with the court in a courteous and professional manner. Ability to learn the procedures and functions, manual and automated, of the office to which assigned. Ability to understand and follow verbal and written instructions. Ability to perform routine data entry at an acceptable rate of speed. Ability to establish and maintain effective working relationships with court staff. Ability to communicate effectively with others. Below are the preferred qualifications for this job posting: 1+ years of external/public-facing customer service. Prior administrative experience. Bi-lingual applicants are encouraged to apply. Probation Case Specialist II Additional Requirements: A minimum of two of years of experience as a Probation Case Specialist I. Working knowledge and ability to effectively use MassCourts or other court used automated case management system. Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to provide specialized or technical case processing information. Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: A minimum of two years of experience as a Probation Case Specialist II. Considerable working knowledge of case processing using MassCourts or other court used automated case management system. Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to unusual or complicated requests for information. Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: A minimum of two years of experience as a Probation Case Specialist III. Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. Demonstrated ability to respond to difficult and sensitive requests for information. Demonstrated ability to function as a resource person. Demonstrated ability to prepare statistical and written reports. Demonstrated ability to train employees. Demonstrated ability to conduct research on case files and systems and to prepare reports. OTHER Applicants must apply by completing a Trial Court online application at the following web address: https://careers-trialcourtsofmass.icims.com/jobs/intro PLEASE NOTE: Employment is contingent upon passage of a criminal record check. If you are not currently viewing this posting online, please visit the Judicial Court Jobs website at www.mass.gov/courts to apply for this position or any other Trial Court employment opportunity. No applications or resumes will be accepted by hand, mail, fax, or email delivery. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

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