City and County of Denver Denver, Colorado, United States
Sep 16, 2020Full Time
About Our Job Please apply as soon as possible as this posting may close without notice. The Division of Disability Rights (DDR), housed within the Agency of Human Rights & Community Partnerships (HRCP), is currently hiring.We are seeking Programmatic Access Administrator. The Agency of Human Rights & Community Partnerships (HRCP) is the umbrella agency for nine offices and one division, which all offer distinct services related to empower the community's diverse groups. This agency creates opportunities for innovation to take root in local government and throughout the community in order to impact local challenges. HRCP is the model of inclusiveness, recognizing that diverse perspectives, skills, and resources strengthen the foundation for lasting solutions. The Division of Disability Rights (DDR) is responsible for implementing and enforcing the Americans with Disabilities Act (ADA) within City government. Title II of the ADA ensures that individuals with disabilities have equal access and opportunities to all governmental activities, programs and services. DDR also works closely with various community members and groups pertaining to issues related to people living with disabilities. Individuals living with disabilities are strongly encouraged to apply. Under supervision of Disability Rights Division Director, duties would include, but not be limited to the following: Conducts comprehensive needs assessments by auditing and evaluating programmatic access to determine if the program is achieving its objectives. Analyzes program data, identifies actual and potential problem areas, trends, areas of imbalance, and related factors that impact a program, and prepares comprehensive reports of findings including solutions and recommendations for Director of Denver Division of Disability Rights. Makes recommendations related to procedures, guidelines, standards, and policies to achieve programmatic access and determines changes that need to be made in program policies and procedures based on feedback from customers, officials, service providers, and/or community groups. Provides support to and in conjunction with the ADA Coordinator to streamline addressing processes, policies, and complaints relative to the compliant programs and services under the ADA. Responsible for the creation and documentation of policies and procedures related to programmatic access throughout the City. Ensures programs operate in compliance with departmental goals and objectives, pertinent laws, rules, and regulations, monitors federal, state, and/or regional regulatory changes to determine when program rules and regulations need to be revised, and advises service providers, community groups, and clients on changes needed to comply with program criteria. Organizes and applies regulatory standards, procedures, systems and guidelines related to local, state, and federal programmatic accessibility standards. Represents the positions, initiatives and interests with a focus on the delivery of superior customer service; ensures staff is sufficiently knowledgeable and dynamic regarding customer service relating to people with disabilities, protocols, performance expectations and programmatic access standards. Performs other related duties as assigned. About You The ideal candidate will have integrity and a strong commitment to public service. Additionally, the ideal candidate will have/be the following: 4+ years of experience working with ADA Title II or Title III Demonstrated experience working with individuals living with disabilities Experience living with a disability and/or working closely with the disability community. Mindset of service Thoughtful about communicating with varied stakeholders who may need individualized approaches related to their cultural, religious, social characteristics and values. Ability to network and assess the community for barriers to people with disabilities. Able to work with minimum supervision. Ability to write routine reports, assessments and related correspondence. Excellent interpersonal and communication skills. Ability to identify new opportunities which may facilitate overall program success Ability to prioritize competing tasks. Ability to travel to various sites within the City and County of Denver. We realize your time is valuable, so please do not apply if you do not have at least the following required minimum qualifications: Education: Bachelor's Degree in Public Administration, Management, Sociology, Psychology, Political Science, or a related field Experience: Three (3) years of professional or technical level experience organizing the administrative aspects of a program(s) or training program participants and/or volunteers. (Some positions may require experience in a specific program area.) Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements. To be considered for this position, you must include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab): Resume Cover Letter answering the following: Why are you interested in this position with DDR? Elaborate on your experience in working with and knowledge of the Americans with Disabilities Act (ADA). Please be specific, as we are evaluating your fit for this position. About Everything Else Job Profile CA0938 Program Administrator To view the full job profile including position specifications, physical demands, and probationary period, click here . Position Type Unlimited Position Salary Range $54,661.00 - $87,458.00 Starting Pay $54,661 - $70,000/year based on education and experience Agency Human Rights & Community Partnership The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. For information about right to work, click here for English or here for Spanish.