Lead Administrative Support Assistant

Lead Administrative Support Assistant



Division of Developmental Disabilities

St. Louis Regional Office

Job Location:

This position will be domiciled at the Jefferson County Satellite Office (2330 North Truman Blvd, Crystal City, MO 63019).

Why you’ll love this position:

The Missouri Department of Mental Health is dedicated to the prevention, treatment, and public understanding of mental illness and developmental disabilities. By joining our team YOU can make a difference in the lives of those impacted by a mental illness or developmental disability so they can have the opportunity to pursue their dreams, live their lives to the fullest, and be a valued member of their communities.

Job Responsibilities:

• Understands the APTS system for data entry of the EMTs that come in daily.

• Exhibit executive level of assistance when dealing with community partners, families and stakeholders as this position is a direct reflection of the AD.
• With the Regional Office Director’s assistant, coordinate oversight of the front desk Reception schedule for the Jefferson County locations.
• Support OSA/SC staff with State Vehicle reservations and reporting, due monthly. Schedule maintenance as needed.

• Communicates effectively with others; demonstrating diplomacy and tact when communicating with others both verbally and in writing.

• Monitor quarterly Administrative Logging Audit reports for Jefferson County Team members on behalf of Central office. Monitor additional reports as assigned.
• Provide excellent customer service including answering phone calls promptly and forwarding to appropriate recipient.
• Develop and draft letters of communication as requested.
• Maintain and order supplies for Office.
• Track Utilization Review packets. Scan into SharePoint and disseminate to Support Coordination Teams and providers.
• In conjunction with Records Clerk, coordinate consumer transfers in and out of the region and among St. Louis Regional Office and TCM teams. Including movement of files.
• Be the liaison for the Office of Administration Maintenance and Information Technology teams at the Jefferson County location.

Knowledge:

Specialized knowledge of administrative functions and operations. Must be proficient in Microsoft programs including Outlook, Word and Excel. Thorough knowledge of CIMOR; add Support Coordinators into system and approve ARA requests. Includes ability to coach staff in usage. Some supervisory experience preferred. Ability to provide quality customer service to consumers and/or families with developmental disabilities.

Qualifications:

1-3 year of experience (Substitutions may be allowed.)

More reasons to love this position:

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

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• State of Missouri

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