PERMIT SPECIALIST

Description

Receives and processes permit applications for new construction, alteration and repair work on commercial and residential projects. Provides courteous and professional customer service.

Examples of Duties

• Greets customers and provides professional and courteous customer service; explains permitting procedures to the public as needed.
• Answers phone and directs customer to the appropriate department/person.
• Prepares and distributes/mails permit packets upon request.
• Receives, processes and tracks permit applications.
• Assesses, receives and receipts permit fees.
• Verifies permits for accuracy prior to issuing.
• Issues Building permits and accessory permits. Accepts and processes information on Certified Contractors.
• Assists in compiling data and information as needed for inspections, reports and meetings.
• Locates properties on maps as requested.
• May accept documentation, processes information and issues licenses for Registered Contractors reciprocating from other Florida Counties/Cities.
• May prepare and distribute/mail renewal license requirements to Registered and Specialty Contractors annually.
• Performs a variety of routine clerical duties as required, which include but are not limited to typing reports and correspondence, entering computer data, preparing mailings, answering the telephone, copying and filing documents, etc.
• Interacts and communicates with various groups and individuals such as immediate supervisor, subordinates, co-workers, County personnel, contractors, architects, engineers, property owners, Government agencies, utility companies, vendors and the general public.
• Operates a variety of equipment, which include a computer, fax machine, typewriter, copier, calculator, telephone, laminator, etc.
• Attends and remains at work regularly and adheres to policies and procedures regarding absenteeism and tardiness. Provides adequate notice to higher management with respect to vacation time and leave requests.
• Performs other duties as required and other job-related duties as requested by supervisor.

(These essential functions are not a complete statement of all duties required of the job. Employees will be required to perform such other related job duties as may be assigned or required.)

Typical Qualifications

Requires a high school diploma or GED equivalent supplemented by two (2) to three (3) years of general clerical or customer service experience or any equivalent combination of training, education or work experience which demonstrates the ability to perform the duties of the position. May require a valid State Driver’s License.

Supplemental Information

• Knowledge of the methods, policies and procedures of the Department and County as they pertain to the performance duties of the Permit Specialist.
• Ability to comprehend, interpret and apply regulations, procedures and related information.
• Knowledge in customer service, bookkeeping and clerical skills.
• Knowledge of modern office practices and equipment.
• Knowledge of proper English usage, punctuation, spelling and grammar.
• Ability to perform required mathematical calculations.
• Ability to type accurately at a rate sufficient for the successful performance of assigned duties.
• Ability to operate and maintain a variety of office equipment as necessary in the performance of daily activities.
• Ability to use a computer for word processing and records maintenance.
• Ability to prepare routine reports and correspondence with accuracy and in a timely manner.
• Ability to read and interpret various materials pertaining to the responsibilities of the job.
• Ability to maintain confidentiality as required.
• Ability to use independent judgment in performing routine and non-routine tasks.
• Ability to offer assistance to co-workers and employees of other Department’s as required.
• Ability to learn and utilize new skills and information to improve job performance and efficiency.
• Ability to perform duties in a courteous manner and with the utmost integrity in the best interest of the public.
• Ability to work under stressful conditions as required.
• Ability to react calmly and quickly in emergency situations.

ESSENTIAL PHYSICAL SKILLS:

• Tasks may require extended periods of time at a keyboard or workstation.
• Stooping
• Kneeling
• Bending
• Crouching
• Reaching
• Standing
• Walking
• Lifting and carrying up to 10 lbs.
• Pushing and pulling

(Reasonable accommodations will be made for otherwise qualified individuals with a disability)

WORK ENVIRONMENT:

• Works inside in an office environment.

ADDITIONAL INFORMATION:

Incomplete applications will not be considered. Applications will continue to be received until the listed closing date or the position is filled, whichever is earliest. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check.

Nassau County is an Equal Opportunity Employer and a Drug Free Workplace. Nassau County values the service veterans and their family members have given to our country and that the County supports the hiring of returning service members, military spouses, and their family members as such this position is eligible for Veterans’ Preference in accordance with applicable laws.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this position. This position may be required to work in a safety sensitive capacity at any time based on emergency declaration or other operational need. Nassau County reserves the right to edit or re-write this job description at any time.

An organization is only as good as the people it employs. To attract and retain the best team possible, theNassau County Board of County Commissionersoffers a competitive benefit program. We believe that if we expect our employees to support the County, we must first support the health and financial well-being of our employees and their families, now and as they plan for their future.

BOCC-Contributed Benefits

• Medical & Prescription Drugs Benefits
• Health Savings Account (HSA) Contributions with a Qualified Plan
• Florida Retirement System
• Employee Assistance Program
• Tuition Assistance Program

Optional Benefits

• Dental
• Vision
• Life & AD&D
• Supplemental & Dependent Life & AD&D Insurance
• Long Term Disability
• Voluntary Benefits Offered By Aflac and/or Colonial
• 457(b) Deferred Compensation Program
• Roth IRA

NOTE: For detailed information regarding available benefits click here.

FLORIDA RETIREMENT SYSTEM (FRS)The Florida Retirement System is a retirement plan designed to provide an income to a vested employee and his/her family when the employee retires, becomes partially or totally disabled, or dies prior to retirement. A defined benefit or defined contribution option may be chosen by the employee. Employees are required to contribute 3% of their salary per Florida Statute.

TUITION ASSISTANCE PROGRAMThe County may provide tuition assistance to cover the cost of tuition and books to County employees requesting tuition reimbursement for courses at an accredited college or university which are applicable to the employee's field of work and/or are of such nature to directly prepare employees for positions of greater responsibility within the County. Contact the Human Resources Office for additional details.

HOLIDAYSThe following, as well as any other days the BOCC may declare, are designated as official holidays for County Employees:

New Year's Day
Martin Luther King, Jr. Day
Presidents Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
The Day After Thanksgiving
Christmas Eve
Christmas Day

PTO LEAVE All full-time employees shall accrue Paid Time Off (PTO) Leave in accordance with the following formula:

Years of Employment Hours Per Year
0 through the end of the 4th year 180
5 years through the end of the 10th year 200
11 years through the end of the 15th year 220
16 years and over 240

For additional information please view Nassau County's Policies & Procedures .

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• Nassau County

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