Minimum Qualifications
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience.
- Experience may substitute for education up to four (4) years.
Licenses and Certifications Required: Notes to Applicants
The Austin Police Department Research and Planning Division analyzes data and disseminates analytical products and tools. The IT Manager will work to integrate and enhance crime and data analytics to help shape the future of policing in Austin. Austin Police Department has assembled the resources and has demonstrated a commitment to making bold changes in the way the organization works to reduce crime, to respond to community concerns, and build trust through transparency. All while keeping a victim centered approach.
The city and the department are committed to Fair Information Practice Principles, NIST Cybersecurity Framework and CJIS Security. The IT Manager will be responsible for working to balance both data transparency and data security needs.
The division leverages technology such as Axon Records, Evidence.com, Versaterm vRMS, GovQA, Versaterm CommunityReport, Picturelink, Qlik Sense, PowerBI, and Esri to name a few.
City of Austin Application: A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.
CBI : Must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please
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Secondary Employment: All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
- APD must review all secondary employment.
- Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD , as well as current APD employees considering Secondary employment.
Benefits: Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please
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To learn more about working with the City of Austin,
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Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
EEO /AA statement:The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Pay Range
Commensurate
Hours
7:00 am - 4:00 pm or 8:00 pm - 5:00 pm or 9:00 am - 6:00pm. (opportunity to telework 80% - 100% in adherence to the City Policy and based on business need)
Job Close Date 10/10/2024 Type of Posting External Department Police Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 402 Deep Eddy Ave, Austin, TX 78703 Preferred Qualifications
Preferred Experience: - Experience with current IT Systems and data systems technology, security operations and practices in the Public Safety environment. Systems would include Axon, Versaterm, GovQA, QlikSense, M365, and Esri
- Experience leading, proposing, developing and implementing IT projects for an organization.
- Experience with contract management and procurement for IT hardware & software, including RFP / RFI .
- Experience with CJIS , NIST , FIPPS or similar
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service.
Responsibilities- Supervision and/or Leadership Exercised:- Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. - Knowledge of management and supervisory principles and practices.
- Knowledge of current IT systems and data systems technology, security, operations, and practices.
- Knowledge of budget processes.
- Knowledge of project and resource management.
- Skill in organizing and assigning work effectively and efficiently.
- Skill in understanding the organization and operation of the City and departments, as necessary.
- Skill in operating computers and related software applications.
- Skill in conducting hardware and software evaluations, performing selection, and acquisition functions.
- Skill in analyzing and solving complex problems for the enterprise department.
- Ability to develop, implement, and administer a budget.
- Ability to prepare budget requests and monitor expenditures for budgetary compliance.
- Ability to read and interpret standard accounting and financial reports.
- Ability to conduct research and analyze and interpret research findings.
- Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations.
- Ability to train, assign, and direct work activities.
- Ability to understand complex program structures and how they impact enterprise departments and the City.
- Ability in handling and resolving conflict and uncertain situations.
- Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing.
- Ability to represent management and present program information.
- Ability to maintain effective and professional relationships.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental QuestionsRequired fields are indicated with an asterisk (*).
* This position requires graduation with a bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) year of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet these requirements?
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired.
- I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation).
* All applicants applying for this job posting should submit a complete application; resumes submitted should mirror the completed application. Starting salary for the top candidate (s) will only be based on overall relevant experience from your employment application, not the resume or cover letter. Your application will be considered incomplete if your application and resume do not mirror and if your application states “see resume”. Do you understand these statements?
* Please describe your experience with current IT Systems and data systems technology, security operations and practices in the Public Safety environment. Systems would include Axon, Versaterm, GovQA, Qlik Sense, M365, and Esri.
(Open Ended Question)
* Please describe your experience leading, proposing, developing and implementing IT projects for an organization.
(Open Ended Question)
* Please describe your experience with contract management and procurement for IT hardware & software, including RFP/RFI.
(Open Ended Question)
* Please describe your experience with CJIS, NIST, FIPPS or similar systems.
(Open Ended Question)
Optional & Required DocumentsRequired Documents Cover Letter
Optional Documents
