Minimum Qualifications
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or
- Master’s Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience.
Licenses or Certifications: Notes to Applicants
The Research Analyst Senior position for the Austin Fire Department works in an analytical capacity, researching and reviewing AFD Operation’s emergency incident reports for quality assurance. The individual works independently on mandated state NFIRS (National Fire Incident Reports) reporting and complex statistical analysis. Additionally, the functional requirements are:
• Provides guidance and/or training to operations’ personnel regarding appropriate NFIRS coding or with the ESO incident reporting platform.
• Provides technical support via phone, Microsoft Teams, and email to staff and operation’s personnel.
• Updates personnel records within Records Management System ( RMS ).
• Reviews and ensures completion of operation’s personnel injury reports.
• Designs and delivers end-user training and training materials.
• Maintains intranet site with up-to-date information regarding policy, news alerts, frequently asked questions, resources, and training videos.
• Assist with identifying trends within the Fire Department to assist with improving data quality.
• Prepares reports, visual aids, statistics, and provides support to stakeholders on an ad hoc basis.
• Provides assistance with the Records Management Program when asked.
• Provides assistance with the Research and Data division on an ad hoc basis.
Please note the following when completing the City of Austin application for this position: - Please be sure to detail on the application all the previous employment experience you wish to be considered as part of your qualifications. Please include contact information from previous employers.
- A detailed, complete employment application is required. It helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
- A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. Applications missing information and/or documents will be deemed incomplete applications and will not be considered.
- Austin Fire Department may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications will be accepted.
Travel:If you are selected for this position, and meet the Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Pay Range
$26.61 - $31.87 per hour
Hours
Monday - Friday (8:00 a.m. - 5:00 p.m.)
Job Close Date 10/02/2024 Type of Posting External Department Fire Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4201 Ed Bluestein Blvd, Austin, TX 78721 Preferred Qualifications
- Experience analyzing and summarizing large quantities of data.
- Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1 .Determines issues and identifies parameters for gathering information for a specific project.
2. Plans, designs, and tests research instrumentation and evaluate data to assess reliability and validity of data.
3. Conducts research studies using questionnaires, surveys, interviews, observation methods, case readings.
4. Analyzes trends, policies, procedures using statistical data.
5 .Designs methodology for tracking data using various software programs.
6. Authors, edits technical reports using details to support research findings.
7. Consults, makes presentations and makes recommendations using statistical data.
8 .Coordinates issues with management and other targeted audiences, serves on committees working with specific research projects.
9 Exchanges results of research data with other departments, agencies or specific technical groups.
10 .Reviews legislation, regulations, and policies to determine impact of research results.
11. Formulates strategy for managing issues using statistical data.
Responsibilities - Supervisor and/or Leadership Exercised: - May lead other employees.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of statistical methodology.
- Knowledge of city practice, policy and procedures.
- Skill in oral and written communications.
- Skill in handling multiple tasks and prioritizing.
- Skill in the use of computers and related software.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to assess information and summarize findings.
- Ability to establish database to maintain or track data.
- Ability to conduct presentations.
- Ability to author technical documents.
- Ability to identify variables and utilizing various resources to gather data.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to lead others.
- Ability to establish and maintain good working relationships with other city employees and the public.
Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Supplemental QuestionsRequired fields are indicated with an asterisk (*).
* The minimum qualifications of the Research Analyst Senior position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and two (2) years of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field and one (1) year of experience. Do you meet the minimum qualifications of this position?
* Which of the following best describes your level of experience with using Microsoft Excel?
- Non-user
- Basic (use excel, but only basic functions)
- Intermediate (comfortable with most functions of excel, including linking data, importing/exporting, creating most formulas)
- Advanced (comfortable using/developing pivot tables, vlookups, filtering, etc.)
* Which of the following best describes your proficiency using Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, OneDrive, and SharePoint?
- No experience
- Basic: create/edit simple documents, spreadsheets, and emails, edit presentation slides, and save and upload documents
- Intermediate: create/edit a variety of documents, presentation slides, and spreadsheets; reformat document features such as color, font style and size of text, change page size/width, and filter/sort data fields, and create and organize drives and pages
- Advanced: create/edit complex documents, presentations, spreadsheets, and SharePoint sites and pages; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another
* Do you have the ability to travel to more than one work location?
Optional & Required DocumentsRequired Documents Resume
Optional Documents Cover Letter
