Pay Range: $20.44/hr. - $25.55/hr.
Job Posting Closing on: Wednesday October 9, 2024 Work days & Hours: Monday - Sunday various hours between 6am - 11pm; Some evening/weekend work required depending on shift.
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.
The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
A Parking Compliance Technician job is available with the City of Fort Worth Transportation and Public Works department. The Parking Compliance Technician plays a key role in making sure that there is an effective allocation of spaces in the public right-of-way. You are an ambassador for the City and a source of information to the citizen’s and visitors of Fort Worth and will always be ready to help address issues of concern.
Do you enjoy working outdoors or riding a bike? Do you enjoy helping people & getting things done in an effective and timely manner? This is the position for you!
Please note that Parking Compliance Technicians are not sworn police officers and have no arresting authority. This position may require to work weekends and holidays such as Thanksgiving and Christmas and may require rotating shift assignments to include Sunday through Saturday 6am - 11pm.
Minimum Qualifications: - High School Diploma/GED
- One (1) year experience related to customer service, parking control, traffic services, recordkeeping/report writing, or related field
- Valid Texas driver’s license
- Valid certified Tourism Ambassador Certificate (CTA) within six (6) months of employment
Preferred Qualifications: - Microsoft Word, Excel, Access skills
- 2-way radio operation or functioning in emergency situations
- Additional years of customer service experience with public contact, such as hospitality and retail
The job responsibilities include: - Provide customer service by answering questions regarding directions, events, building locations and/or parking policies, and issue citations and warnings for non-compliance
- Consistently communicate to the public about best parking practices which leads to safe and efficient use of on-street curb space
- Check for proper permit for crews working in street or right-of-way
- Interacts with hostile and irate parking violators handling difficult situations, investigates and resolves parking violation disputes, and may notify police of incidents involving abusive behavior by the public
- Reports damaged or malfunctioning meters and traffic signals for repair via MYFW app, and may be assigned as an alternate to collect revenue from parking meters or repair meters as needed
- This position requires the ability to work alone and therefore, must exercise good time management, proper judgement, tact, and diplomacy when dealing with citizens
- Must be able to both walk and ride a mountain bike (main source of transportation) for long distances and/or long hours outside in all elements (exposure to extreme weather conditions; close proximity to moving vehicles and dangerous traffic; exposure to exhaust, fumes, odors and noise; work on slippery or uneven surfaces)
Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils and workspace restrictions.
PHYSICAL DEMANDS Medium Work - Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.
The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
