Program Manager I (Displacement Prevention)

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with Bachelor’s degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity.
• Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

• Valid Texas Class C Driver License.

Notes to Applicants
The City of Austin Housing Department is dedicated to fostering equitable, enduring support for Austinites to sustain residency in our vibrant city. Using strategic housing solutions, our proficient teams focus on enhancing opportunities for low-and moderate-income individuals and families.

The Housing Department seeks a creative and innovative program manager to work on the development and operational oversight of new and existing tenant stabilization and displacement prevention programs. The Program Manager I will manage the Project Connect Community Initiated Solutions program. The program currently consists of thirteen non-profit partners, and potentially additional partners will be added after the next solicitation of available funding. The Program Manager I will be responsible for developing a cohort of the partners and overseeing the capacity building vendors for the partners.

This position will supervise one individual and will be a member of the Displacement Prevention Unit. This team collaborates with community partners and helps to shape a more equitable and inclusive community and prevent the displacement of people and services through the investment of affordable housing resources.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training and development opportunities, and more. For additional information on benefits and related resources, please click the link below:
Active Employee Benefits | AustinTexas.gov

To view the City of Austin recruitment video, please click here.

Driving Requirement:

This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Pay Range
$30.70 - $38.37

Hours
Monday through Friday, 8:00 a.m. to 5:00 p.m.

• Flexible/remote work arrangements, not to exceed 50 % of the pay period, may be available after an initial training period with the department.
• Work schedules are implemented to support the business and operational needs of the department and are subject to change.

Job Close Date 10/15/2024 Type of Posting External Department Housing Department Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1000 East 11th Street, Austin Tx. 78702 Preferred Qualifications
Preferred Experience:

• Experience managing a complex program, developing program guidelines and evaluating program budgets.
• Experience with displacement prevention, tenant and/or homeowner stabilization, and economic mobility programs.
• Stong communication skills to include presentations, sensitive customer correspondence, reports and process documentation.
• Working knowledge and experience developing and managing a learning cohort of non-profits offering various services.
• Experience setting clear goals and direction, addressing issues, evaluating progress and changing direction when necessary.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


1. Determines program goals, objectives and resource requirements.
2. Establishes program standards, methods, policies and procedures
3. Coordinates and collaborates with stakeholders
4. Monitors and evaluate programs effectiveness and implements improvement strategies
5. Manages the budget of assigned program and associated projects and provides financial information
6 Assists in developing, managing and submitting proposed budget forecast information
7. Manages, coordinates, implements and monitors projects associated with assigned program
8. Interacts with internal and external customers
9. Investigates and responds to inquiries from the public and other departments
10. Provides technical advice and assistance to department management, city management, field personnel, contractors, etc

Responsibilities - Supervision and/or Leadership Exercised:

• May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of city practice, policy, and procedure.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other city employees and the public.
• Ability to exercise good judgment, tact and diplomacy in all dealings and maintain confidentiality as required.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Program Manager I position are: Graduation with Bachelor's degree from an accredited four-year college or university with major course work in a field related to the job plus three (3) years of experience in a field related to the job, one (1) year of which was in a lead, supervisory, project or program management capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet the minimum qualifications?

• Yes
• No

* How many years of experience do you have building effective and collaborative partnerships with other work groups, nonprofit organizations, citizen groups, and/or volunteer organizations.

• None or less than 3 years
• At least 3 years but less than 5 years
• At least 5 years but less than 7 years
• 7 or more years

* Briefly describe your experience monitoring and managing budgets for programs.
(Open Ended Question)
* Please describe your experience developing a program for a vulnerable population.
(Open Ended Question)
* This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date?

• Yes
• No

* The City of Austin Driver Eligibility Standards require that external new hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three (3) moving violations or a total of six (6) Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?

• Yes
• No

Optional & Required Documents

Required Documents Cover Letter Resume Optional Documents

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